ibis São Paulo Congonhas Hotel 3 stars

TripAdvisor rating 4.0/5 3,236 reviews
ibis São Paulo Congonhas
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Hotel extras

  • Privileged location opposite Congonhas Airport, easy access to the SP Expo Convention Center

  • 9 meeting rooms for corporate and social events

  • Transfer service available at an additional cost

  • Buffet lunch & dinner open to the public every day at the Ibis Kitchen

  • Dog Friendly Hotel! Dogs up to 15kg accepted

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowed
  • 100% non-smoking hotel
  • Air conditioned
  • AEROPORTO DE CONGONHAS
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

Please be advised that the hotel will be under renovation between December 20, 2018 & March 31, 2019, which may create some inconvenience during business hours.

Hotel location

ibis São Paulo Congonhas

R. Baronesa de Bela Vista, 801
Vila Congonhas
04612002
são paulo
brazil

Tel: +551150973737

Fax: (+55)11/50973738

Contact email

Check-in from 12h00

Check out up to 12h00

  • RODOVIÁRIA JABAQUARA :   Zona Sul Rodoviária Jabaquara

  • METRO BROOKLIN :   Linha 5 - Lilás Brooklin

  • METRO CONCEIÇÃO :   Linha 1 - Azul Conceição

  • METRO EUCALIPTOS :   Linha 5 - Lilás Eucaliptos

  • METRO SÃO JUDAS :   Linha 1 - Azul São Judas

  • By plane

    AEROPORTO DE CONGONHAS At 1.7km / 1.06 miles - Shuttle paying

  • By plane

    GUARULHOS INTERNATIONAL AIRPORT At 45km / 27 miles

  • By helicopter

    HELIPONTO AEROPORTO DE CONGONHAS At 0km / 2 miles

  • By car

    AVENIDA DOS BANDEIRANTES At 1km / 0 miles

  • By car

    CORREDOR NORTE-SUL At 0km / 0 miles

  • By train

    ESTAÇÃO BERRINI At 5km / 3 miles

  • By train

    ESTAÇÃO MORUMBI At 5km / 3 miles

GPS :-23.624812, -46.662286

Our accommodations

Whether for business or pleasure, rooms at the Ibis SP Congonhas are ideal for your needs. With modern and comfortable rooms, it has everything you need to relax after a long flight! If you are travelling between friends or family, enjoy the ease of accommodation for up to three people.

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 27
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with Twin Beds

  • Max. number of persons: 2
  • Area: A partir de 27
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard room with 1 double bed and 1 single bed for children

  • Max. number of persons: 3
  • Area: A partir de 36
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard room adapted with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 27
  • Wireless internet in your room
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

Contemporary cuisine restaurant with a homemade touch, open daily for breakfast, lunch and dinner. At lunch, on Wednesdays, a delicious feijoada is served. Come and check it out!

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KICTHEN LOUNGE

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 105

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
ibis São Paulo Congonhas

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

23,137 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

3,236 reviews

Good Location

Customer review rating 4.2/5

Dante S. B. Business - 16/08/2019 AccorHotels review

Good option to who needs to stay near by Congonhas Airport

Dear Mr. Dante! Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Daniel Costa Assistant Manager ibis São Paulo Congonhas

Acceptable

Customer review rating 4.2/5

Pedro Business - 16/08/2019 AccorHotels review

The room was a bit worn down. The decoration was pretty cold. But it was reasonably clean, so it was acceptable for a one-night business trip. Location was convenient.

Dear Mr, P.! Thank you for taking the time to tell us about your experience at the ibis São Paulo Congonhas. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Daniel Costa Assistant Manager ibis São Paulo Congonhas

The management team was unwilling to accommodate our needs.

Customer review rating 4.2/5

Silvia M. Families - 13/08/2019 AccorHotels review

Unpleasant. American Airlines gave us vouchers because our flight was delayed and we missed our connection flight in São Paulo. We are a family of 4 and the management team refused to accommodate us in 2 bedrooms with 2 twin beds due to a $15 CAD price difference that I offered to pay for. They tried to force us to pay for the full cost of the room. I had slept 4 hrs in the previous 45 hrs and in addition to be forced to stay away from my husband, I had to share a double bed with one of my sons. Our luggage is done in common, so we had to keep visiting each other rooms for toiletries and clothing. The check in process took over 40 minutes, no explanation was given on the use of elevators with need the room key to be operated, and the front desks looked distressed when we did not give them to food voucher because we've chosen to eat at the airport. To add to that one of the rooms they gave us had such a strong smell of cleaning products that I was unable to stay inside it because of allergies. The sheets and duvets cover only the top of he bed, they are too small for two people to sleep comfortable. The check out was quick. When I tried to buy some water for the trip there was nobody at the bar to assist me. The bar is supposed to be open 24 hrs, but while the breakfast is being served it is left unattended. We did not have enough time to eat breakfast, so we left to the airport thirsty because there was no one available to sell is a bottle of water. The front desk kept looking at me standing by the bar and ignoring my presence. Overall, my family did not have a nice experience at Ibid Congonhas, the staff needs more training or your whole chain must rethink your agreement with AA. If you cannot accommodate the needs of a couple wih two children and is unable to provide simple operational instructions (elevator issue) after a long flight delay you are hurting your brand.

Customer review rating 4.2/5

Natália C. G. F. S. Couples - 12/08/2019 AccorHotels review

Confortavel

Boa tarde, Obrigada por avaliar sua estada no ibis São Paulo Congonhas. Os hotéis ibis tem por objetivo o bem estar de seus hóspedes. Estamos muito satisfeitos por atender as suas expectativas. A equipe íbis SP Congonhas está a sua disposição em oportunidades futuras. Cordialmente, Daniela Silva Gerente Geral ibis São Paulo Congonhas

Noisy

Customer review rating 4.2/5

Henk Business - 10/08/2019 AccorHotels review

Last night very noisy because of the bar next door. From 4 till 7 in the morning. Continuous noise, car claxons, loud music, etc. Horrible.

So so

Customer review rating 4.2/5

Jorge Business - 07/08/2019 AccorHotels review

To expensive. And the front desk takes too long to check in and out

Dear, Mr. Jorge ! Thank you for your review of our hotel! Your feedback is very importat so we can improve our services. Regarding the time spent in your check-in and check-out, we apologize and be sure we will take appropriate measures to improve. We look forward to see you again, Best regards, Daniel Costa Assitant Manager ibis São Paulo Congonhas

Not satisfied.

Customer review rating 4.2/5

Akar G. Business - 04/08/2019 AccorHotels review

My booking via booking.com did not go through. I had to pay in USD due to this. I reached around 8pm at the hotel after a 22 hour journey from Bombay and I requested if i could pay in USD. They agreed but said they cannot give change and that I should have the exact amount. How do you expect a tourist have exact change? The only other option was to change my USD to Brazilian Reals and then pay them. Which I agreed to but was told I need to go exchange it since the hotel does not provide currency exchange. I was told to go to the airport nearby and get it exchanged. This is utterly ridiculous and i requested them that I'll get it exchanged and pay the next morning but this was declined. I was left with no choice. This is extremely stupid and ridiculous and I've stayed at Ibis hotels in Malaysia and Dubai and did not face any such problems.

All okay except for non availability of kettle, cups and glasses in the room.

Customer review rating 4.2/5

Sudish C. Business - 30/07/2019 AccorHotels review

Everything was okay including cleaniness except for non availability of kettle, cups and glasses in the room.

Dear Guest, Thank you for review of our hotel! We are glad that you enjoyed your stay. Please be sure that your opinion is very important to us. At another stay please don't hesitate to ask cups and glasses for you room at our reception or bar. We hope to see you again very soon. Sincerely, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas

Ibis standards but checkout took so long

Customer review rating 4.2/5

Anonymous Business - 29/07/2019 AccorHotels review

Ibis is the same standards anywhere in the workd but this particular one which is located to very close to one of the busiest airport ( Congonhas) has disappointed. There was a long queue to checkout at a very busy time in the morning , 7 am and there waere just two satff at the reception.

Dear Mauricio, Thank you for taking the time to tell us about your experience at the ibis São Paulo Congonhas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas

mrs

Customer review rating 4.2/5

Anonymous Couples - 24/07/2019 AccorHotels review

Very good. No complaint.

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Daniela Silva Gerente Geral ibis São Paulo Congonhas

We had a good stay

Customer review rating 4.2/5

Maxine Friends - 24/07/2019 AccorHotels review

The staff was courteous and helpful. The food provided was good. But the room was too cold for us and a heater was not available.

Dear Guest, Thank you for the review of our hotel. We are glad that you enjoyed your stay and shared your comments. We hope to see you again very soon. Best regards, Daniela Silva Gerente Geral ibis São Paulo Congonhas

tasty food , modern look and friendly staff

Customer review rating 4.2/5

Anne E. Friends - 23/07/2019 AccorHotels review

the kitchen staff extremely helpful and waiters also very friendly. Food was also very tasty and very varied

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas

Flawless

Customer review rating 4.2/5

Rógere L. Business - 15/07/2019 AccorHotels review

From the room to the services and breakfast, everything just perfect.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas
Customer review rating 4.2/5

Marcos R. C. C. Couples - 07/07/2019 AccorHotels review

Eficiente, Satisfatória

Boa tarde Marcos Obrigada por responder a avaliação sobre sua hospedagem conosco, ficamos felizes em saber que conseguimos atender às suas expectativas. Esperamos revê-lo em breve. Cordialmente, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas

Delivered what was expected

Customer review rating 4.2/5

Victor L. Business - 06/07/2019 AccorHotels review

It followed the Ibis international standard.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas

Mr

Customer review rating 4.2/5

Icb Business - 04/07/2019 AccorHotels review

Took too long at reception to check in I booked a day room for 6 hrs of which reception attendant wasted 45 minutes of my time.

Dear, Mr. B.! Thank you for taking the time to tell us about your experience at the ibis São Paulo Congonhas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding the wait time for your check in please be assured the we will take the appropriate measures to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Daniel Costa Assistant Manager ibis São Paulo Congonhas

Satisfeito

Customer review rating 4.2/5

Carlos Business - 01/07/2019 AccorHotels review

Atendeu as expectativas.

Boa tarde Carlos, Obrigada por avaliar sua estada no ibis São Paulo Congonhas. Os hotéis ibis tem por objetivo o bem estar de seus hóspedes. Estamos muito satisfeitos por atender as suas expectativas. A equipe ibis SP Congonhas está a sua disposição em oportunidades futuras. Cordialmente, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas

THE IBIS STANDARD WITH AN OUTSTANDING RESTAURANT

TripAdvisor rating 4.0/5

Aluisio C Business - 01/07/2019 TripAdvisor review

Very nice welcome at the reception, superb restaurante be it at breakfast, lunch or dinner. The only weak point is the wi-fi connection although close to the elevators, connection at 13rd floor was rather poor,

Customer review rating 4.2/5

Stephanie Couples - 25/06/2019 AccorHotels review

Everyone was very nice and helpful. We enjoyed the location as it was very convenient for our flight out of Congonhas airport. It was also close to many nice restaurants. The room had all the amenities we needed as well.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Daniela Silva Gerente Geral ibis São Paulo Congonhas

Great for a one-night stay with walking distance to Congonhas aiport

Customer review rating 4.2/5

Ana G. Business - 21/06/2019 AccorHotels review

The accommodation was fine, I knew what to expect from my booking once I'm a frequent IBIS guest. The staff was amazingly kind. Cinthya - at the reception desk - and Janaína - at the restaurant - were very well-trained and answered all my queries. The only drawback was the airport runway noise during the night and I also could here people talking at the next door room late at night. So, if I had to identify an area for future improvement in this hotel, it definitely would be the sound isolation.

Dear Ana, Thank you for the great review of our hotel! We are glad that you enjoyed your stay . Please be sure that your information about the sound isolation will be taken into consider for improvement of our services. Our team are at your disposal and we hope to see you again very soon. Sincerely, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas
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