Hotel - ibis São Paulo Congonhas
Ibis Hotel Hotel Ibis Hotel Hotel

ibis São Paulo Congonhas Hotel

4.0/5 3,172 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 234.00 BRL Non member rate
From 222.30 BRL Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Facilities for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • One dog weighing up to 22 lbs (15 kg) is allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • AEROPORTO DE CONGONHAS
  • Languages spoken at the hotel
    • English
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check-in from 9AM (Paying)
    • Late check-out until 3PM (Paying)
  • Laundry
    • Laundry service (Paying)
    • Ironing room
  • Boutiques/shopping  (Nearby)
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Are you in São Paulo and need a space to hold a meeting? The Ibis SP Congonhas has a complete structure to receive from small meetings to major events.

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stayIf you are travelling between friends or family, enjoy the ease of accommodation for up to three people.

  • 391 rooms
  • 100% non-smoking hotel
  • 18 rooms for people with reduced mobility
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 20,531 reviews

Our guest reviews for ibis São Paulo Congonhas

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,172 reviews
Simone Couples - 04/01/2019 AccorHotels certified review
« Ms »

The check in was a bit slow, we took ages waiting for our turn. The room is a bit old and old furniture, the towels were old and a bit dirty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the review of our hotel. Your opinion is very important to us. Please be sure that your information's about the check in and the room will be use to improve our services. We apologize for the inconvenience. We hope to see you soon. Sincerely, Julie Prestes Deputy Manager ibis São Paulo Congonhas

K. Business - 30/12/2018 AccorHotels certified review
« Not good »

Bedroom stinking smoke. Bathroom soaked after a shower due to door needing adjustments!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ricardo, Thank you for the review of our hotel. Your opinion is very important for us. I apologize for the inconvenience at your stay. Please be sure that our team will check all your observations to make a action plan for minimize occurrences like that. We hope to see you soon. Sincerely, Julie Prestes Subgerente de Hospedagem ibis São Paulo Congonhas

Adriana V. Solo - 21/12/2018 AccorHotels certified review
« Very nice night »

Confortable, good space for put my staffs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julie Prestes Subgerente de Hospedagem ibis São Paulo Congonhas

Leonardo Business - 21/12/2018 AccorHotels certified review
« Good »

A good hotel, good rooms, nothing to blame

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julie Prestes Subgerente de Hospedagem ibis São Paulo Congonhas

Luis U. Business - 17/12/2018 AccorHotels certified review
« Luis U. - experience »

The attention was normal and without problems, but they lack a lot to fulfill minimum conditions of a Hotel such as speaking Spanish and English correctly. They still do not give me my bill for the stay and they told me I would arrive a few hours later. (This document is necessary for me since I must deliver it to my company).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luis U., Thank you for taking the time to tell us about your experience at the ibis São Paulo Congonhas. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding the account, the city of são paulo issues the invoices only 10 days after the departure of the guests so we can not deliver the same at the exit. Please let me know if you have not yet received your invoice We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Prestes Subgerente de Hospedagem ibis São Paulo Congonhas

Chrisp Business - 17/12/2018 AccorHotels certified review
« Nice hotel - perfect location, a short walk to the airport »

The service was friendly but a little slow at check-in. The rooms were nice and bathroom/shower was clean. The breakfast we was very nice and even the buffet dinner had some really nice choices of hot and cold items. From soups, meats, pasta, salads and desserts. Especially super was the walk to the airport. There is a pedestrian bridge over the road directly to the airport. Perfect for business travellers. Great value. I would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julie Prestes Subgerente de Hospedagem ibis São Paulo Congonhas

Business - 15/12/2018 TripAdvisor review
« Great location to the airport »

Very friendly staff and nice hotel with modern facilities and nice breakfast. As a business traveller the best of the hotel is the location directly cross the street from the airport with an overhead walkway to the hotel.That really saved me time.

Alceu050 Family - 13/12/2018 TripAdvisor review
« Excellent value for money »

Excellent location, near Congonhas Airport, just cross the catwalk and walk mint 100 meters. Large and clean room. Breakfast from four o'clock was an important differential. Excellent breakfast and dinner. Taxi point in front of the hotel made our trips easier.

Flavio M. Business - 12/12/2018 AccorHotels certified review

tampa sanitario quebrada, batata do bar mucha

Our hotel has responded to the review
Our hotel has responded to the review

Boa tarde, Obrigada por avaliar sua estada no ibis São Paulo Congonhas. Os hotéis ibis tem por objetivo o bem estar de seus hóspedes, por isso seu feedback é muito importante para nós. Apresentamos nossas sinceras desculpas pelo inconveniente.Tomaremos os cuidados necessários para prevenir ocorrências futuras. Esperamos a oportunidade de recebê-lo futuramente e melhor serví-lo. Cordialmente, Daniela Silva Gerente Geral ibis São Paulo Congonhas

Kleber P. C. Couples - 11/12/2018 AccorHotels certified review
« Very nice »

A good weekend.

Our hotel has responded to the review
Our hotel has responded to the review

Bom dia, Obrigada por avaliar sua estada no ibis São Paulo Congonhas. Os hotéis ibis tem por objetivo o bem estar de seus hóspedes. Estamos muito satisfeitos por atender as suas expectativas. A equipe íbis SP Congonhas está a sua disposição em oportunidades futuras. Cordialmente, Daniela Silva Gerente Geral ibis São Paulo Congonhas

Business - 11/12/2018 TripAdvisor review
« Good hotel near Congonhas Airport »

This is a well located hotel very close of the Congonhas Airport, Sao Paulo domestic airport. You can walk to the airport, just a 5 minutes walking, on the other side of the street.It is a standard IBIS rooms, they offer a nice restaurant and around 8 meeting rooms. Good service.

Anonymous Business - 09/12/2018 AccorHotels certified review
« appropriate »

as could be expected I guess/

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julie Prestes Subgerente de Hospedagem ibis São Paulo Congonhas

Anonymous Business - 08/12/2018 AccorHotels certified review
« Ok »

So so

Our hotel has responded to the review
Our hotel has responded to the review

Boa tarde, Obrigada por avaliar sua estada no ibis São Paulo Congonhas. Os hotéis ibis tem por objetivo o bem estar de seus hóspedes, por isso seu feedback é de extrema importância para o aperfeiçoamento de nossos serviços. Reiteramos nossos agradecimentos e ficamos a sua disposição em uma próxima oportunidade. Cordialmente, Daniela Silva Gerente Geral ibis São Paulo Congonhas

Marcelo Business - 07/12/2018 AccorHotels certified review
« not so good as in the past time..... »

long line to checkin, no other attendance at that time, its a constant and predictable situation. it gives a sensation that hotel want to save employees instead of give a better attendance

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcelo R., Thank you for taking the time to tell us about your experience at the ibis São Paulo Congonhas. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Prestes Subgerente de Hospedagem ibis São Paulo Congonhas

Anonymous Business - 06/12/2018 AccorHotels certified review

Good.

Our hotel has responded to the review
Our hotel has responded to the review

Boa tarde, Obrigada por avaliar sua estada no ibis São Paulo Congonhas. Os hotéis ibis tem por objetivo o bem estar de seus hóspedes. Estamos muito satisfeitos por atender as suas expectativas. A equipe íbis SP Congonhas está a sua disposição em oportunidades futuras. Cordialmente, Daniela Silva Gerente Geral ibis São Paulo Congonhas

Carolina Business - 04/12/2018 AccorHotels certified review
« Marketing Manager »

Overall good. The room was acceptable but the one thing that was major for me was the very weak WIFI connection. Restaurant & food was good. One recommendation is to have to go cups for coffee. The coffee was very good and I would have like to have taken some with me. I did try but I got a plastic cup with no lid so that did not go very well. All in all though good hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your review of our hotel! We are glad that you enjoyed your stay and overall our restaurant. Regarding our WIFI connection we will be verifying what happen in a will of a best solution. Please let us know when you come back so we can prepare you a good cup of coffee. Sincerely, Daniela Silva General Manager ibis São Paulo Congonhas

Anonymous Business - 03/12/2018 AccorHotels certified review
« Noisy stay »

I liked the room even though it was a little dated, but it was clean and comfortable. Big negative point was the noise that you can hear from the street and the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time to tell us about your experience at the ibis São Paulo Congonhas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please let us know when your next stay will happen so we can provided a room facing the neighborhood, I believe that your experience will be much better We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cordialmente, Daniela Silva General Manager ibis São Paulo Congonhas

Marcela Business - 03/12/2018 AccorHotels certified review
« Good value for money »

Good value for money. Simple but comfortable. Very close to the airport which was the main thing for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cordialmente, Daniela Silva General Manager ibis São Paulo Congonhas

Elias K. Business - 03/12/2018 AccorHotels certified review
« All good except by the front desk attendants, they was not very helpful »

almost great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for your review! We are glad that you enjoyed your stay. We are sorry for not meeting your expectations regarding your front desk attendants, we will be strengthening our procedures. Hope to have you back . Sincerely, Daniela Silva General Manager ibis São Paulo Congonhas

J Business - 30/11/2018 AccorHotels certified review
« satisfied »

was OK

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 234.00 BRL Non member rate
From 222.30 BRL Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates