ibis São Paulo Congonhas Hotel 3 stars

TripAdvisor rating 4.0/5 3,247 reviews
ibis São Paulo Congonhas
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Hotel extras

  • Privileged location opposite Congonhas Airport, easy access to the SP Expo Convention Center

  • 9 meeting rooms for corporate and social events

  • Transfer service available at an additional cost

  • Buffet lunch & dinner open to the public every day at the Ibis Kitchen

  • Dog Friendly Hotel! Dogs up to 15kg accepted

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • AEROPORTO DE CONGONHASPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shoppingPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

Please be advised that the hotel will be under renovation between December 20, 2018 & March 31, 2019, which may create some inconvenience during business hours.

Hotel location

ibis São Paulo Congonhas

R. Baronesa de Bela Vista, 801
Vila Congonhas
04612002
são paulo
brazil

Tel: +551150973737

Fax: (+55)11/50973738

Contact email

Check-in from 12h00

Check out up to 12h00

  • RODOVIÁRIA JABAQUARA :   Zona Sul Rodoviária Jabaquara

  • METRO BROOKLIN :   Linha 5 - Lilás Brooklin

  • METRO CONCEIÇÃO :   Linha 1 - Azul Conceição

  • METRO EUCALIPTOS :   Linha 5 - Lilás Eucaliptos

  • METRO SÃO JUDAS :   Linha 1 - Azul São Judas

  • By plane

    AEROPORTO DE CONGONHAS At 1.7km / 1.06 miles - Shuttle paying

  • By plane

    GUARULHOS INTERNATIONAL AIRPORT At 45km / 27 miles

  • By helicopter

    HELIPONTO AEROPORTO DE CONGONHAS At 0km / 2 miles

  • By car

    AVENIDA DOS BANDEIRANTES At 1km / 0 miles

  • By car

    CORREDOR NORTE-SUL At 0km / 0 miles

  • By train

    ESTAÇÃO BERRINI At 5km / 3 miles

  • By train

    ESTAÇÃO MORUMBI At 5km / 3 miles

GPS :-23.624812, -46.662286

Our accommodations

Whether for business or pleasure, rooms at the Ibis SP Congonhas are ideal for your needs. With modern and comfortable rooms, it has everything you need to relax after a long flight! If you are travelling between friends or family, enjoy the ease of accommodation for up to three people.

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 27
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with Twin Beds

  • Max. number of persons: 2
  • Area: A partir de 27
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard room with 1 double bed and 1 single bed for children

  • Max. number of persons: 3
  • Area: A partir de 36
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard room adapted with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 27
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

Contemporary cuisine restaurant with a homemade touch, open daily for breakfast, lunch and dinner. At lunch, on Wednesdays, a delicious feijoada is served. Come and check it out!

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KICTHEN LOUNGE

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 105

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
ibis São Paulo Congonhas

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

23,886 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,247 reviews

Customer review rating 4.2/5

Ronan O. Business - 16/10/2019 AccorHotels review

Spent a few hours only, but the bed was comfortable and the service of breakfast was good!

Aconchegante e Bonito

Customer review rating 4.2/5

Revson A. Solo - 14/10/2019 AccorHotels review

Excelente Hotel!

Stressing

Customer review rating 4.2/5

Lucas C. Business - 11/10/2019 AccorHotels review

There was some kind of problem in the door of the shower, so that a big load of water would flood in the bathroom everytime I took a shower. As it takes some time to dry, I was constantly walking on water in the bathroom due to this problem.

Dear, Mr. C.! Thank you for taking the time to tell us about your experience at the ibis São Paulo Congonhas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding the bathroom door,please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Hope to see you soon. Best regards, Daniel Costa Assistant Manager ibis São Paulo Congonhas

Excellent

Customer review rating 4.2/5

Alessandra M. Business - 11/10/2019 AccorHotels review

It was really good.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas

Recomendo

Customer review rating 4.2/5

Fabiana Business - 07/10/2019 AccorHotels review

Atingiu as expectativas.

Boa tarde, Obrigada por avaliar sua estada no ibis São Paulo Congonhas. Os hotéis ibis tem por objetivo o bem estar de seus hóspedes. Estamos muito satisfeitos por atender as suas expectativas. A equipe íbis SP Congonhas está a sua disposição em oportunidades futuras. Cordialmente, Daniela Silva Gerente Geral ibis São Paulo Congonhas

Average

Customer review rating 4.2/5

Pablo C. Business - 06/10/2019 AccorHotels review

Short Average Mot impressive

Dear Pablo, Thank you for taking the time to tell us about your experience at the ibis São Paulo Congonhas. I am sorry that your experience did not meet your expectations; At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas
Customer review rating 4.2/5

Paulo Business - 03/10/2019 AccorHotels review

hospedagem evento corporativo

Boa tarde Paulo, Obrigada por avaliar sua estada no ibis São Paulo Congonhas. Os hotéis ibis tem por objetivo o bem estar de seus hóspedes. Estamos muito satisfeitos por atender as suas expectativas. A equipe ibis SP Congonhas está a sua disposição em oportunidades futuras. Cordialmente, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas

Era o que eu precisava

Customer review rating 4.2/5

Mauro Business - 30/09/2019 AccorHotels review

Sempre dentro do esperado.

Boa tarde, Obrigada por avaliar sua estada no ibis São Paulo Congonhas. Os hotéis ibis tem por objetivo o bem estar de seus hóspedes. Estamos muito satisfeitos por atender as suas expectativas e lisonjeados com seus comentários. A equipe ibis SP Congonhas está a sua disposição em oportunidades futuras. Cordialmente, Daniela Silva Gerente Geral ibis São Paulo Congonhas

We were in and out.staff very helpful

Customer review rating 4.2/5

Daniel Business - 29/09/2019 AccorHotels review

Staff very helpful.we only speak English and they made it very easy to check in and out.

Dear Guest, Thank you for the review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniela Silva Gerente Geral ibis São Paulo Congonhas

Good choice if you have an ealier fight in Congonhas airport

TripAdvisor rating 4.0/5

prismaxe Couples - 29/09/2019 TripAdvisor review

The hotel needs more maintainence, repairs, the air conditioning didn´t work properly. Breakfast used to have more variety, now it has less variety. They could provide more chairs, soap and shampoo, as there were two people in the room

Dear Guest, Thank you, for your review, be sure that your comment is very important for us. We are sorry that we did not meet your expectation. Regarding the breakfast we always keep the same offer looking forward for the best quality. The extra amenities are always available at the front desk. We hope to see you soon, Best regards, Daniel Costa

REASONABLE

Customer review rating 4.2/5

Murilo M. Business - 20/09/2019 AccorHotels review

MOST OF THE HOTEL STAFF WAS VERY KIND, BUT THE ROOM WAS MISERABLE... THE BATHROOM HAD A STRANGE ODOR AND SHOWER WAS TERRIBLE, NOT TO MENTION THE SANDPAPER TOWELS.... BREAKFAST AND MEALS WERE OK. THE RATES WERE WAY TO EXPENSIVE TO A HOTEL IN THIS CATEGORY, BUT UNDERSTANDABLE AS THE HOTEL IS JUST CROSS THE ROAD OF SAO PAULO BUSIEST AIRPORT, WITHIN PLENTY OF AIRCREWS AROUND.

Dear, Mr. M.! Thank you for taking the time to tell us about your experience at the ibis São Paulo Congonhas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the maintenance problem with the shower such as the cleaning and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Daniel Costa Assistant Manager ibis São Paulo Congonhas

satisfeito

Customer review rating 4.2/5

Carlos L. Business - 19/09/2019 AccorHotels review

Atendeu as expectativas

Boa tarde, Obrigada por avaliar sua estada no ibis São Paulo Congonhas. Os hotéis ibis tem por objetivo o bem estar de seus hóspedes. Estamos muito satisfeitos por atender as suas expectativas. A equipe íbis SP Congonhas está a sua disposição em oportunidades futuras. Cordialmente, Daniela Silva Gerente Geral ibis São Paulo Congonhas

My experience was satisfactory, in general.

Customer review rating 4.2/5

Aline M. Families - 11/09/2019 AccorHotels review

All in all, my experience staying at IBIS Congonhas was satisfactory. All the staff in the hotel are very friendly and helpful, the breakfast was good and the bedroom, in general, was comfortable. My only complaint was regarding the shower, that was a little strange and we could see that it was not working properly. However, it was possible for us to take a shower. I would stay at IBIS Congonhas again, for sure and I would also recommend it to other people.

Dear, Mrs, M. ! Thank you for your review of our hotel! We are glad that you enjoyed your stay. We´re sorry about the problem regarding the shower, please be sure we will take the appropriate maintenance measures. We hope to see you again very soon. Best regards. Daniel Costa Assistant Manager ibis São Paulo Congonhas

Dentro da expectativa

Customer review rating 4.2/5

Anonymous Couples - 06/09/2019 AccorHotels review

Dentro da expectativa

Boa tarde, Obrigada por avaliar sua estada no ibis São Paulo Congonhas. Os hotéis ibis tem por objetivo o bem estar de seus hóspedes. Estamos muito satisfeitos por atender as suas expectativas . A equipe ibis SP Congonhas está a sua disposição em oportunidades futuras. Cordialmente, Julie Prestes Subgerente de Hospedagem ibis São Paulo Congonhas

Cold and Noisy Hotel

Customer review rating 4.2/5

Anonymous Couples - 02/09/2019 AccorHotels review

The room was very cold, and the blankets were not sufficient. No heating. Also the breakfast area was cold. The window is not suitable for an airport hotel. Very noise room, especially from the airport. Worn out room, needs some renovation.

Dear Alexandre Z., Thank you for taking the time to tell us about your experience at the ibis São Paulo Congonhas. I am sorry that your experience did not meet your expectations; At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Prestes Subgerente de Hospedagem ibis São Paulo Congonhas

Too simple , poor room quality

Customer review rating 4.2/5

Tamir S. Business - 25/08/2019 AccorHotels review

Ok, good location, good staff service

Dear Tamir S., Thank you for taking the time to tell us about your experience at the ibis São Paulo Congonhas. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Prestes Sub Gerente de Hospedagem ibis São Paulo Congonhas

Double rooms are a bad option

Customer review rating 4.2/5

Anonymous Business - 22/08/2019 AccorHotels review

It was a nice stay and the hotel staff was kind and attentive. But unfortunately staying in a double room was extremely uncomfortable. The beds were way too small. Other than that I enjoyed it

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julie Prestes Subgerente de Hospedagem ibis São Paulo Congonhas

Good Location

Customer review rating 4.2/5

Dante S. B. Business - 16/08/2019 AccorHotels review

Good option to who needs to stay near by Congonhas Airport

Dear Mr. Dante! Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Daniel Costa Assistant Manager ibis São Paulo Congonhas

Acceptable

Customer review rating 4.2/5

Pedro Business - 16/08/2019 AccorHotels review

The room was a bit worn down. The decoration was pretty cold. But it was reasonably clean, so it was acceptable for a one-night business trip. Location was convenient.

Dear Mr, P.! Thank you for taking the time to tell us about your experience at the ibis São Paulo Congonhas. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Daniel Costa Assistant Manager ibis São Paulo Congonhas

The management team was unwilling to accommodate our needs.

Customer review rating 4.2/5

Silvia M. Families - 13/08/2019 AccorHotels review

Unpleasant. American Airlines gave us vouchers because our flight was delayed and we missed our connection flight in São Paulo. We are a family of 4 and the management team refused to accommodate us in 2 bedrooms with 2 twin beds due to a $15 CAD price difference that I offered to pay for. They tried to force us to pay for the full cost of the room. I had slept 4 hrs in the previous 45 hrs and in addition to be forced to stay away from my husband, I had to share a double bed with one of my sons. Our luggage is done in common, so we had to keep visiting each other rooms for toiletries and clothing. The check in process took over 40 minutes, no explanation was given on the use of elevators with need the room key to be operated, and the front desks looked distressed when we did not give them to food voucher because we've chosen to eat at the airport. To add to that one of the rooms they gave us had such a strong smell of cleaning products that I was unable to stay inside it because of allergies. The sheets and duvets cover only the top of he bed, they are too small for two people to sleep comfortable. The check out was quick. When I tried to buy some water for the trip there was nobody at the bar to assist me. The bar is supposed to be open 24 hrs, but while the breakfast is being served it is left unattended. We did not have enough time to eat breakfast, so we left to the airport thirsty because there was no one available to sell is a bottle of water. The front desk kept looking at me standing by the bar and ignoring my presence. Overall, my family did not have a nice experience at Ibid Congonhas, the staff needs more training or your whole chain must rethink your agreement with AA. If you cannot accommodate the needs of a couple wih two children and is unable to provide simple operational instructions (elevator issue) after a long flight delay you are hurting your brand.

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