Hotel - ibis São Paulo Congonhas
Ibis Hotel Hotel Ibis Hotel Hotel

ibis São Paulo Congonhas Hotel

4.0/5 3,074 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • CONGONHAS AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check-in from 9AM (Paying)
    • Late check-out until 3PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 391 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Shower
    • Toilets
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.2/5 AccorHotels Rating 17,738 reviews

Our guest reviews for ibis São Paulo Congonhas

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,074 reviews
Marcio A. Business - 14/07/2018 AccorHotels certified review
« A bit frustrating as per my previous stay in the same place »

The shower doesn't work properly and after a 30 hours trip, that's all that I wanted. Maintenance has been contacted but couldn't do much. they showed me another room, but it was really smelly and shower same. Adding another stress point to my long journey wouldn't be helpful, I gave up and fall on bed.

Tais G. Families - 07/07/2018 AccorHotels certified review
« Nice »

Nice , but when I asked for a spare pillow, by the way ... something very simple and commun .... was denied . I felt a little bit frustrated . Very nice breakfast

Andre A. Business - 06/07/2018 AccorHotels certified review
« Very convenient location »

The food is not very good. The scrambled eggs are horrible. Everybody is very nice but few people at the reception speak English. Rooms are clean and confortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., Thank you for taking the time to tell us about your experience at the ibis São Paulo Congonhas. I am sorry that your experience did not meet your expectations; regarding our restaurant. We will be working to fix these issues as soon as possible . Hope to see you soon. Sincerely, Daniela Silva General Manager ibis São Paulo Congonhas

Mike L. Families - 06/07/2018 AccorHotels certified review
« Great time »

All Good, few things like hot water problems , but everything is perfect it is all good

Mikhail P. Business - 04/07/2018 AccorHotels certified review
« Great »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Boa tarde, Obrigada por avaliar sua estada no ibis São Paulo Congonhas. Os hotéis ibis tem por objetivo o bem estar de seus hóspedes. Estamos muito satisfeitos por atender as suas expectativas. A equipe íbis SP Congonhas está a sua disposição em oportunidades futuras. Cordialmente, Daniela Silva Gerente Geral ibis São Paulo Congonhas

Ricardo N. Business - 02/07/2018 AccorHotels certified review
« Very cost effective and confortable. »

Great. The only negative was the wait for the check in.

Our hotel has responded to the review
Our hotel has responded to the review

Boa tarde, Obrigada por avaliar sua estada no ibis São Paulo Congonhas. Os hotéis ibis tem por objetivo o bem estar de seus hóspedes. Estamos muito satisfeitos por atender as suas expectativas e gostaríamos de saber mais o que impactou negativamente o seu check in, caso queira nos relatar. A equipe íbis SP Congonhas está a sua disposição em oportunidades futuras. Cordialmente, Daniela Silva Gerente Geral ibis São Paulo Congonhas

Anonymous Business - 01/07/2018 AccorHotels certified review
« Flight cancelation night »

I arrived at 3am via taxi from the airport, waited 20bin line to check-in & departed the next day using the hotel omnibus. Good: hotel staff was friendly & helpful; nice breakfast; fast WiFi; park across the street for walking; AC in the room; TV channels. To improve: no bus from the airport to the hotel; long wait to check-in at 3am. Very bad: I could not lock the room door with a deadbolt or other method from inside the room (this is almost always on hotels doors).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the review of our hotel. We are very sorry for not meet your expectation. In reference to your comments, we would like to inform you that our shuttle service is available from 5 AM thru 11 PM every 30 minutes (only from Congonhas Airport). One of our main objectives is the security of our premises. The access to the rooms´ floor is restrained to guests with magnetic cardkeys only (specific floor restricted). For locking your door you just have to turn the deadbolt. This way the door will not be opened from the outside. We look forward to seeing you soon. Best regards, Daniela Silva General Manager ibis São Paulo Congonhas

Business - 28/06/2018 TripAdvisor review
« Room »

I didn't like because, for the first time, was a bad smell inside the room. I were ther in another times and everything was god. But this time was diferent with smell of sewage. I know a lot of IBIS in the world, but is the first time that this happens.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, Guest . Sorry for not meating your expectations, Our staff will be verifiing so we can fix the problem and prevent that it won´t happen again . Hope to see you soon. Best regards.

Rodrigo G. M. S. Business - 23/06/2018 AccorHotels certified review
« Very nice! »

Good for a night over and business meeting

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cordialmente, Daniela Silva Gerente Geral ibis São Paulo Congonhas

Business - 23/06/2018 TripAdvisor review
« Nice Ibis hotel »

Regular Ibis standards - Nice staff, clean and silent rooms, nice restaurant and great location just across the Congonhas Airport where there are other options for eating. Great value and the fact of being very close to the airport doesn't influence your staying in regards to the noise from the planes taking off and landing. Sound proof rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Is very to know that we reached you expectation, Allow me to share with your staff. Hope to see you soon . Best Regard

Pat Business - 22/06/2018 AccorHotels certified review
« Location »

Good location, clean and confortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Patricia, Thank you for the great review of our hotel! Its very good to know that you enjoy it. We hope to see you soon. Sincerely, Daniela Silva Gerente Geral ibis São Paulo Congonhas

Marcel G. Families - 21/06/2018 AccorHotels certified review
« Very Good staying. »

It was a such pleasure been there. Quite accommodation, near to the airport and transfer from/to airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! For us is very satisfactory to know that we achieve your expectations. Hope to see you soon. Sincerely, Daniela Silva Gerente Geral ibis São Paulo Congonhas

Christiane D. S. L. Business - 19/06/2018 AccorHotels certified review
« Late checkout very expensive »

I spent much money for a late checkout in comparison with the daily rate

Sergio R. M. Business - 16/06/2018 AccorHotels certified review
« Lack of information »

I stayed at the Ibis Congonhas- room 1359 and I was not informed that the last floor (13th) was right below the energy generator and, thus, the noise at 4AM was quite unbearable. I had to wake up at 7AM for a business meeting and during aprox. 40min was not able to sleep given the generator was powering up and making the noises. The problem was that I was not informed in the reception. When I called to inform the situation, it was mentioned that this was normal and that some guests did not mind the noise. I was given the option to change rooms but the time to organise my baggage, go to the reception and do as suggest along with the time in which the situation happened would not easily solve the problem. Unfortunately my stay in Ibis Congonhas was not ideal and, although the staff was polite in all areas, the noise and the lack of information made the stay disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergio R., Thank you for letting us know about this issue. We are sorry that we did not meet your expectations, for this reason please allow us to express our apologies. To ensure it does not happen again, we are taking recycling measures with our staff. We hope to see you soon. Sincerely, Daniela Silva Gerente Geral ibis São Paulo Congonhas

Leonardo S. Business - 12/06/2018 AccorHotels certified review
« Fast and good! »

Good bedroom, good breakfast, good options for dinner but not cheap.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniela S. Gerente Geral ibis São Paulo Congonhas

Business - 09/06/2018 TripAdvisor review
« Conveniency »

Premium location near Congonhas AirPort dowtown São Paulo for next moorning fast flight connections avoiding tracfic jam and also related expenses. These requeriment of minimun 200 leters is an abuse for client anchivemnt.I Will Never more do it again!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It´s good to know that you enjoyed your stay with us. We hope to see you soon. Best regards.

Lavon Business - 30/05/2018 AccorHotels certified review
« The hotel needs a gym. »

The hotel needs a gym

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel and comments. We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Daniela Silva Gerente Geral ibis São Paulo Congonhas

Klaus S. Business - 28/05/2018 AccorHotels certified review
« ok »

objetiva

Our hotel has responded to the review
Our hotel has responded to the review

Boa tarde, Obrigada por avaliar sua estada no ibis São Paulo Congonhas. Os hotéis ibis tem por objetivo o bem estar de seus hóspedes. Estamos muito satisfeitos por atender as suas expectativas e lisonjeados com seus comentários. A equipe ibis SP Congonhas está a sua disposição em oportunidades futuras. Cordialmente, Daniela Silva Gerente Geral ibis São Paulo Congonhas

Steph Business - 26/05/2018 AccorHotels certified review
« It’s a reasonable clean 2 star hotel »

Basic amenities in room Clean and reasonable Food ok Pleasant staff

Renato P. G. Business - 25/05/2018 AccorHotels certified review
« Otimo »

Sempre me hospedo no IBIs

Our hotel has responded to the review
Our hotel has responded to the review

Boa tarde, Obrigada por avaliar sua estada no ibis São Paulo Congonhas. Os hotéis ibis tem por objetivo o bem estar de seus hóspedes. Estamos muito satisfeitos por atender as suas expectativas e por ser sua escolha como meio de hospedagem. A equipe íbis SP Congonhas está a sua disposição em oportunidades futuras. Cordialmente, Daniela Silva Gerente Geral ibis São Paulo Congonhas

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