Hotel - Sofitel Chengdu Taihe
Sofitel Hotel Sofitel Hotel

Sofitel Chengdu Taihe Hotel

4.0/5 1,041 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SHUANGLIU AIRPORT
  • EARLY CHECK IN FROM 8AM
  • Porter

Leisure and activities

  • Indoor heated pool
  • Thermal Spa
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
    • Solarium
  • Babysitting on request
  • Jogging track

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HRS
    • Opening hours : Week-end 24 HRS

Business services

  • 15 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Sofitel Chengdu Taihe's 262 rooms and suites are stylishly designed and furnished with all the modern conveniences, including broadband. Business clients will feel at home in our fully-equipped Executive Rooms and Deluxe Suites.Inspiring river views. The soft embrace of the Sofitel MyBed. Sophisticated design. Sofitel Chengdu Taihe suites invite guests to revel in the luxury of space lounging in 5-star elegance at the heart of the city.

  • 262 rooms
  • 64 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,247 reviews

Our guest reviews for Sofitel Chengdu Taihe

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,041 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Julia T. Families - 06/11/2018 AccorHotels certified review
« Memorable Stay! »

My nine year old daughter is a huge fan of pandas and she has always wanted to go to Chengdu to learn more about them at the Giant Panda Breeding Research Base. We planned a 6 day holiday and her dream finally came true this October! We decided to stay at Sofitel Chengdu Taihe due to its proximity to the tourists attractions. It was just a 20 minute taxi ride from the airport to the hotel, so getting there was a breeze. We were greeted by two friendly and helpful ladies at the reception desk and we enjoyed our complimentary Accor drinks at the lobby cafe before checking into our room. The lady at the concierge offered us a map and we were happy to learn from her that the train station is just 5 minutes walk away! It was really easy navigating around via the train system. This was indeed a blessing because we had some difficulty trying to hail taxis during peak hours and luckily we could just stroll to the train station. We were welcomed by two cute Sofitel Panda stuff toys in traditional outfits on the bed when we entered the room. My daughter squealed with delight and quickly named them "Little Blue" and "Little Red". She was also thrilled to see a plate of panda cookies and a fresh fruit basket on the desk. After full days of sightseeing, we looked forward to going back to our room each day and although the hotel is quite old and dated, the room was very spacious and the housekeeper did a good job at tidying and cleaning the room everyday during our six day stay. The laundry services were very efficient, we sent some laundry in the morning and got them back in the evening on the same day! The hotel breakfast buffet spread was fabulous, there was a good variety of Western and Chinese food. I must say we had the best Dan Dan noodle in Chengdu at the Noodle station! The noodle chef was extremely friendly and catered the spice level to our tastes. We have tried several Dan Dan noodles outside the hotel, but none of them beats the ones we had here! We booked the hotel car (there was a discount for hotel guests) on the final day as we had additional luggage and it was a very pleasant ride to the airport. I would definitely recommend to book the hotel car from the airport to the hotel too! Overall, we enjoyed our stay very much, special thanks to Mr. Fulton (Room Department Director), Ms. Hebe (Room Department Manager) and Mr. Peter (Housekeeping Manager) for the warm welcome in the room. You guys surely know how to delight your hotel guests! Sofitel Chengdu Taihe will definitely be our choice on our next trip to Chengdu! My daughter was very reluctant to go home and insists that we visit Chengdu every year! So, we will be seeing you all again soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Chengdu Taihe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bock Couples - 01/11/2018 AccorHotels certified review
« Our Chengdu visit »

Our 2 night stay at Sofitel Chengdy was a happy and pleasant experience. It met all our expectations in terms of room comfort and amenities. Reception and registration as well as service staff were courteous and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Lois A. R. G. Friends - 28/10/2018 AccorHotels certified review
« A beautiful hotel with all amenities and served by very hospitable people. »

The hotel is beautiful with a lobby that makes you stop and look around. The people were very friendly and the food experiences were wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Karpagam P. Business - 27/10/2018 AccorHotels certified review
« Excellent »

Was satisfied by the way the guest was treated.

Angelina H. Business - 26/10/2018 AccorHotels certified review

Need to elevate service quality. Especially the front desk clerks and restaurant.

Aleksandar A. Business - 26/10/2018 AccorHotels certified review
« Best of all business lounge »

From the hotell visit, one thing that stood out the most was the business lounge and the business lounge manager Light Luo. I had so much help from his side when hotel employees don`t know english! I got sick the whole weekend and he helped me buy some natural medicin in the farmacy so I could get healthy for my work. I have never had this good service in my life and I travel a lot to different countries.

Yoke F. Couples - 20/10/2018 AccorHotels certified review
« Well located hotel in Chengdu »

Helpful reception staff and concierge, especially with transport, as our Mandarin was poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Solo - 15/10/2018 AccorHotels certified review

I had a free upgrade to a beautiful room and the service is excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Wen L. W. Families - 09/10/2018 AccorHotels certified review

Very good. Very pleasant stay in Chengdu. Bed and quilt are comfortable. everyone is friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Y. Families - 08/10/2018 AccorHotels certified review
« Y. »

It was a great experience to stay in Taihe Sofitel hotel. The staff were very kind and helpful. Two of staffs I would like to thank for their service. One was from concierge who had two crossed keys on the collar , I don’t know his name , he helped me how to order taxi by the app and informations about Chengdu. Another staff was the housekeeping lady from the 12th floor , her name is Tina . She was so kind and eager to help us with her beautiful smile all the time . The room was clean ,spacious and bed was comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anthony C. Couples - 06/10/2018 AccorHotels certified review
« Extremely good hotel in good location »

Overall stay was excellent, room was one of the best we’ve stayed in. Clean, Spacious with every facility.

Anonymous Solo - 02/10/2018 AccorHotels certified review

Thanks Lena, Ada good services at executive lounge. The lounge food is good too... Very well done. .

Anonymous Friends - 27/09/2018 AccorHotels certified review
« Friendly staff good location and great breakfast buffet. »

Was welcomed upon arrival,loved the location everyone was very helpful enjoyed our stay.

Kate N. Families - 18/09/2018 AccorHotels certified review
« High quality product, with an attentive customer service strategy »

We felt well looked after and loved the hotel. We were two of very few western customers but we were taken care of so well. Zara who works in the western restaurant was especially attentive, and advised we could come to her about anything. The manager could see we were struggling to get some of the delicacies served directly from the chef's counter during dinner, so made an effort to bring us a plate directly to the table.

Louis Business - 17/09/2018 AccorHotels certified review
« very good »

smooth, comfortable, convenient

Roman W. Business - 15/09/2018 AccorHotels certified review
« great stay experience! »

Great Service professional service The FO: Hebe,Vivian and Linna The F&B Dept: Lydia and Lisa. I'm very appreciate their great and professional services. Thank you!

Sharon H. Couples - 05/09/2018 AccorHotels certified review

Room comfortable bed and pillow . Nice buffet breakfast The pool area needs to be cleaner noticed that there was black mould on the ceiling and around pool area.

Anonymous Business - 31/08/2018 AccorHotels certified review
« 好! »

Front Desk service is good.

B. J. Couples - 24/08/2018 AccorHotels certified review
« Fresh air in the lobby calm down people from outside summer hot! »

Relax

Horst H. Business - 20/08/2018 AccorHotels certified review
« Fantastic Stay at Sofitel Chengdu »

I would like to thank Ms Madge Li for her great support and help during my stay at Sofitel Chengdu Taihe last Tuesday. Thanks to her outstanding level of proficiency of the English language I could explain to her my intension with the DHL package. It arrived punctually at its location. I plan to return to Chengdu in autumn and may contact your hotel staff could assist me again with regards food options in town.

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