Hotel - Sofitel Chengdu Taihe
Sofitel Hotel Sofitel Hotel

Sofitel Chengdu Taihe Hotel

4.0/5 1,028 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SHUANGLIU AIRPORT
  • EARLY CHECK IN FROM 8AM
  • Porter

Leisure and activities

  • Indoor heated pool
  • Thermal Spa
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
    • Solarium
  • Babysitting on request
  • Jogging track

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HRS
    • Opening hours : Week-end 24 HRS

Business services

  • 15 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Sofitel Chengdu Taihe's 262 rooms and suites are stylishly designed and furnished with all the modern conveniences, including broadband. Business clients will feel at home in our fully-equipped Executive Rooms and Deluxe Suites.Inspiring river views. The soft embrace of the Sofitel MyBed. Sophisticated design. Sofitel Chengdu Taihe suites invite guests to revel in the luxury of space lounging in 5-star elegance at the heart of the city.

  • 262 rooms
  • 64 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,178 reviews

Our guest reviews for Sofitel Chengdu Taihe

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,028 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Sharon H. Couples - 05/09/2018 AccorHotels certified review

Room comfortable bed and pillow . Nice buffet breakfast The pool area needs to be cleaner noticed that there was black mould on the ceiling and around pool area.

Anonymous Business - 31/08/2018 AccorHotels certified review
« 好! »

Front Desk service is good.

B. J. Couples - 24/08/2018 AccorHotels certified review
« Fresh air in the lobby calm down people from outside summer hot! »

Relax

Horst H. Business - 20/08/2018 AccorHotels certified review
« Fantastic Stay at Sofitel Chengdu »

I would like to thank Ms Madge Li for her great support and help during my stay at Sofitel Chengdu Taihe last Tuesday. Thanks to her outstanding level of proficiency of the English language I could explain to her my intension with the DHL package. It arrived punctually at its location. I plan to return to Chengdu in autumn and may contact your hotel staff could assist me again with regards food options in town.

Stephan Families - 18/08/2018 AccorHotels certified review
« Very comfortable hotel, oasis of piece »

Confortable hotel where you can calm and cool down after long warm day in the city. Alan and Vivian at the Reception have been very helpfull.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Solo travel - 15/08/2018 TripAdvisor review
« Great service and breakfast »

The staff especially the concierge staff were very helpful. One hot night I had to call a cab at the hotel, the doorman Jason asked us to wait inside the hotel while he tried to hail a cab for us outside. After about 15 minutes we got a cab and were grateful.The breakfast at the restaurant was excellent too. Many delicious options for both Western and Chinese (Szechuan) food, make sure you check out the noodle station. Some of the restaurant staff were inexperienced though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ed C, We truly appreciate you taking the time to write such kind comments. It is a pleasure to know that you were happy with our service; our ambassadors will be delighted to know that. We will be honored to welcome you back in the near future, hoping you consider us as your first option when you are traveling to Chengdu. Yours sincerely, Sofitel Chengdu Taihe

Dr L. W. Business - 13/08/2018 AccorHotels certified review
« nice hotel »

very nice staffs. good facilities and locations.

Elizabeth Families - 02/08/2018 AccorHotels certified review
« Average »

Average. Doesn't not feel like 5 star experience. Customer service for front desk is average at best. I've never had a front desk who committed to change in room in 2 nights but failed to execute and leave comments on my booking, on top of that, the statement is if we don't get a call back in 30mins, please call them back cos they are busy and might have forgotten about our request (again). Concierge is good. They tried to help book tours, check prices, cars for the trips. Very helpful but I find that asking them to book cabs for ad-hoc trips is challenging at best. Not too sure if it due to traffic conditions at Chengdu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., Thank you for taking the time to tell us about your experience at the Sofitel Chengdu Taihe. I believe our front office manager already met you and explained to you .We are Very sorry for any misunderstanding caused for you during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

L. D. Families - 31/07/2018 AccorHotels certified review
« Excellent! »

best accommodation! best Service!

Lindy Couples - 28/07/2018 AccorHotels certified review
« Very enjoyable stay in Chengdu »

We stayed at the Sofitel Chengdu Taihe for three nights. The experience from check-in to check-out was extremely positive. All staff put in the effort to make our stay comfortable and enjoyable. I would particularly like to commend Light and his staff at the executive club. We have stayed at 5 other hotels with an executive club during our holiday in China and can say without a doubt, the staff at this hotel executive club were the friendliest, most attentive and professional of all of the clubs we experienced.

K. K. K. Business - 26/07/2018 AccorHotels certified review
« Everything was average »

everything was average including breakfast. overall standard is below other Sofitel hotel. Laundry bag need to pay / charge which is a new compare other Sofitel hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kay k. K., Thank you for taking the time to tell us about your experience at the Sofitel Chengdu Taihe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding the laundry bag ,as far as we know ,all the hotels in China will charge it ,we are sorry for any misunderstanding. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Yue W. Business - 20/07/2018 AccorHotels certified review
« Room and service are satisfied. »

Breakfast not at the best level. Shower water not at the best level.

Roman W. Friends - 19/07/2018 AccorHotels certified review
« Great stay experience! »

Great Service and We are just like family members of Them: The Executive lounge staff Maria The FO: Hebe,Vivian,Emma and Snow . The F&B Dept. Lydia and Lisa. I'm very appreciate their great and professional services. Thank you!

G. K. Y. Business - 13/07/2018 AccorHotels certified review
« Mr »

Very pleasant stay. Staff at the executive are friendly and hospitable.

Syed A. Couples - 09/07/2018 AccorHotels certified review
« Good place to stay - Will stay again »

I have stayed at this hotel several times. The staff is their strength who are always eager to help. The location is excellent. services work! Lately Spa services coast has been increased high!

Anonymous Friends - 30/06/2018 AccorHotels certified review
« They worked hard to help us in any way. »

My friend left her necklace and they located it and sent in within 48 hours to our next hotel. Great service!

Anonymous Couples - 27/06/2018 AccorHotels certified review
« Lovely hotel »

Very nice truly 5-star hotel with good central location and easy access to subway

陈. Business - 27/06/2018 AccorHotels certified review
« Good »

Good

AHerter Couples - 23/06/2018 TripAdvisor review
« Nice Hotel near the City centre »

The hotel is nice located near2 Metro stations, the staff was very friendly and helpful. The Clublounge was very nice with a wide selection of foods during happy hour. Thanks to Ladies working up there!

C. C. Families - 14/06/2018 AccorHotels certified review
« 貼心周到 »

Sally. Ashe. Madge很nice讓人印象深刻

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的客人, 感谢您花时间分享您的住宿体验。我们希望能够在不久的将来欢迎您的再次光临!我们百分的努力,期待您下一次十分满意评价。祝您工作顺利,心想事成。 谨启

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