Hotel - Sofitel Chengdu Taihe
Sofitel Hotel Sofitel Hotel

Sofitel Chengdu Taihe Hotel

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4.0/5 957 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SHUANGLIU AIRPORT
  • EARLY CHECK IN FROM 8AM
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HRS
    • Opening hours : Week-end 24 HRS

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Sofitel Wanda Chengdu's 262 rooms and suites are stylishly designed and furnished with all the modern conveniences, including broadband. Business clients will feel at home in our fully-equipped Executive Rooms and Deluxe Suites.

  • 262 rooms
  • 64 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,846 reviews

Our guest reviews for Sofitel Chengdu Taihe

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 957 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Melanie Families - 16/02/2018
« Enjoyed our stay »

Nice hotel, great breakfast and good location. Staff is very friendly. Although english-knowledge of the staff could be improved. Could need a make-over, the rooms are a bit conservative.

AccorHotels certified review
Edgar L. Couples - 12/02/2018
« Good Stay »

Good Stay but no recognition given that I was checking out on my birthday. Was allowed to continue staying in a suite even though though we booked a deluxe room as the first four nights we booked a Prestige Suite and the second four nights we booked a Deluxe Room.

AccorHotels certified review
B. Business - 07/02/2018
« Good Position, clean and efficient »

I was quickly checked-in, enjoyed a comfortable and clean room and efficient service

AccorHotels certified review
Tal -. I. Business - 06/02/2018
« Pleasant and warm welcome in any aspect »

It is my second time in this hotel and it is always pleasant and warm welcome with a big smile, great service and ultra-care of the guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tal F., We very much appreciate your comments regarding your stay at the Sofitel Chengdu Taihe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Business - 05/02/2018
« Good stay, hotel is well situated, rooms in good condition »

Good check in / out service - very friendly and competent staff. Rooms were in good condition.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

TripAdvisor review
747talf Business - 05/02/2018
« pleasant and warm »

It is my second time in this hotel and it is always pleasant and warm welcome with a big smile, great service and ultra-care of the guest. I WOULD LIKE TO MENTION ESPECIALLY Ms. Dusanka and Ms Alisa which are so friendly and has a great hospitality altitude.

AccorHotels certified review
W. T. Business - 04/02/2018
« great stay experience »

In such a soft and warm season, please accept my sincerely blessing and deep concern for you. I would like to convey in this letter my heartfelt thanks to you for the stay perfect experience in Sofitel Chengdu. Now It's my honor to complete this survey: Beautiful environment,the best service of all my hotel stays,a delicious breakfast and an elegant lobby, all remind me of home. ln particular,I'd like to give my thanks to your member, The Executive lounge staff Maria,Gloria and Sisy, The FO: Hebe,Vivian,Emma,Snow and the F&B Dept. Ruby and Lisa. they all gave me great service I felt the respect and kindness from Them. They're the best service I met,compared with the other when i experienced in other hotels. Throughout life,we rely on small groups of people for love,admiration,respect,moral,support and help.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Tao Wang: 感谢惠赐有关下榻 Sofitel Chengdu Taihe 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

AccorHotels certified review
W. T. Business - 29/01/2018
« Great Stay Experience. »

In such a soft and warm season, please accept my sincerely blessing and deep concern for you. I would like to convey in this letter my heartfelt thanks to you for the stay perfect experience in Sofitel Chengdu. Now It's my honor to complete this survey: Beautiful environment,the best service of all my hotel stays,a delicious breakfast and an elegant lobby, all remind me of home. ln particular,I'd like to give my thanks to your member, The Executive lounge staff Maria,Gloria and Sisy, The FO: Hebe,Vivian,Emma,Snow and the F&B Dept. Ruby and Lisa. they all gave me great service I felt the respect and kindness from Them. They're the best service I met,compared with the other when i experienced in other hotels. Throughout life,we rely on small groups of people for love,admiration,respect,moral,support and help.

AccorHotels certified review
Ranran K. Couples - 13/01/2018

Very satisfied experience with all services.

TripAdvisor review
Couples - 13/01/2018
« Exceeded expectations in all areas. »

We have stayed in many hotels through the years and this hotel ranks as one of the best. We selected a 70m2 suite with club lounge access as it seemed good value for money and it certainly was. Whilst it was the theme throughout the hotel, the staff in the lounge were especially friendly and attentive. Our English only capability did not affect our ability to communicate as there was always at least one staff member on hand to speak English to us.

AccorHotels certified review
R. Business - 09/01/2018
« Very good stay at Taihe Sofitel Chengdu »

Friendly and helpful staff, room is nice, breakfast choice is good too. But I was extremely annoyed by other people smoking in the breakfast area at breakfast time. I don;t understand how it is possible?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for taking the time to give us your valuable feedback following your recent stay with us. We were pleased to hear that you feel satisfied with your accommodation and in particularly our staff friendliness. I am sure that this feedback will serve as an encouragement to all of our ambassadors as we strive to continuously improve the quality of our services. However, we are very sorry about the smoking problem ,please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely,

AccorHotels certified review
Anonymous Solo - 09/01/2018

Ithink the reception can be better. The room clear and room service is good.

AccorHotels certified review
Gp Couples - 08/01/2018
« Comfortable and convinience. »

As site seeing in Chengdu, and caught cold at that time, just walking is enough to most famous sites in Chengdu.

AccorHotels certified review
Sylvia Couples - 08/01/2018
« Really nice staff and service! »

Very satisfied! Clean rooms and really well trained staff. The sofitel lounge was a great memory of this stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

AccorHotels certified review
Peter C. Friends - 02/01/2018
« Canadian traveler »

Swimming pool is big enough but no jacuzzi and no sauna for females. The breakfast is so cheap and too expensive. There is no butter only if you ask for it and the coffee is not hot enough with too much coffee sand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for taking the time to give us your valuable feedback following your recent stay with us. We are disappointed to learn that we have failed to deliver some of the really basic’s in our F&B areas as they have been overlooked thus failing to meet your expectations. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Q. Y. Business - 02/01/2018
« Wonderful stay »

Friendly staff, good location. Lots of good restaurants nearby, also it's very easy to go to ifs, languifang, jiuyanqiao bar street by DIDI texi.

AccorHotels certified review
Chris Couples - 01/01/2018
« A splendid hotel with the most complete range of helpful staff we have ever experienced »

My wife and I enjoyed two stays of 4 then 5 days at the hotel with a short break to Leshan in between. We paid extra for a suite room with club lounge access. All the staff we met were courteous, professional in the work and extremely helpful and generally looking to please. We have stayed in many hotels through the years and the staff at Sofitel Chengdu Taihe rate at the top of the tree! We had most experience with staff in the Club Lounge, the girls there were superb providing service over and above that expected. Lead by Gloria, the team of Dusanke, Alisa, Sisy, Maria and Doris were lovely. In the brasserie restaurant Winnie Sheng took exceptional care of us and Daisy made and served brilliant coffee. Concierge Robin was always there with his guidance to assist us discover and navigate Chengdu and beyond and reception staff Rita, Ashe and Hebe made our Check In and Check Out experience a breeze. We will be staying at Sofitel Taihe next time we come to Chengdu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Honored Guest, We very much appreciate your comments regarding your stay at the Sofitel Chengdu Taihe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Victor C. Families - 14/12/2017
« Comfort and service in a class of it's own - highly recommended »

A very fine stay of 4 nights, enjoying the comfort in spacious and tastefully decorated executive floor room and executive club, variety of choices of food for breakfast, and high level of services in reception and house-keeping services.

AccorHotels certified review
Jean-luc Business - 05/12/2017
« Perfect room, perfect people »

Very enjoyable. Smiling welcome, helpful people, large room, clean and well appointed. The club was also welcoming, although the happy hours were a bit short (ending at 20.00)

AccorHotels certified review
John Business - 03/12/2017
« Amazing »

Excellent facility and service. Unbelievable experience in this price

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Yan Qun P.: 感谢惠赐有关下榻 Sofitel Chengdu Taihe 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启

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