Hotel - Sofitel Chengdu Taihe
Sofitel Hotel Sofitel Hotel

Sofitel Chengdu Taihe Hotel

4.0/5 1,006 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SHUANGLIU AIRPORT
  • EARLY CHECK IN FROM 8AM
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HRS
    • Opening hours : Week-end 24 HRS

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Sofitel Chengdu Taihe's 262 rooms and suites are stylishly designed and furnished with all the modern conveniences, including broadband. Business clients will feel at home in our fully-equipped Executive Rooms and Deluxe Suites.Inspiring river views. The soft embrace of the Sofitel MyBed. Sophisticated design. Sofitel Chengdu Taihe suites invite guests to revel in the luxury of space lounging in 5-star elegance at the heart of the city.

  • 262 rooms
  • 64 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WiFi in your room
    • Baby bed
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

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4.5/5 AccorHotels Rating 2,079 reviews

Our guest reviews for Sofitel Chengdu Taihe

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,006 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Syed A. Couples - 09/07/2018 AccorHotels certified review
« Good place to stay - Will stay again »

I have stayed at this hotel several times. The staff is their strength who are always eager to help. The location is excellent. services work! Lately Spa services coast has been increased high!

Anonymous Friends - 30/06/2018 AccorHotels certified review
« They worked hard to help us in any way. »

My friend left her necklace and they located it and sent in within 48 hours to our next hotel. Great service!

Anonymous Couples - 27/06/2018 AccorHotels certified review
« Lovely hotel »

Very nice truly 5-star hotel with good central location and easy access to subway

陈. Business - 27/06/2018 AccorHotels certified review
« Good »

Good

AHerter Couples - 23/06/2018 TripAdvisor review
« Nice Hotel near the City centre »

The hotel is nice located near2 Metro stations, the staff was very friendly and helpful. The Clublounge was very nice with a wide selection of foods during happy hour. Thanks to Ladies working up there!

C. C. Families - 14/06/2018 AccorHotels certified review
« 貼心周到 »

Sally. Ashe. Madge很nice讓人印象深刻

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的客人, 感谢您花时间分享您的住宿体验。我们希望能够在不久的将来欢迎您的再次光临!我们百分的努力,期待您下一次十分满意评价。祝您工作顺利,心想事成。 谨启

Marco B. Couples - 12/06/2018 AccorHotels certified review
« Everything was perfect. »

The service was incredibly wonderful, all the staff especially Dora at the checkin desk well exceeded our expectations.

Anonymous Couples - 11/06/2018 AccorHotels certified review

Very old and Outdated TV system

Anonymous Business - 07/06/2018 AccorHotels certified review
« A nice stay overall »

Firstly i would like to mention the staff in reception who helped me getting ready for travel after a day in town Dora and Sally foremost and also Dylan and Snow. The Breakfast was good and the lounge on floor 23 was very nice after a long workday. I only realised on my last day that you had a laundryservice but since i was checking out i could not take advantage of it. I appreciated the transport service to and from my workplace, but i wish the departure time in the morning could be more flexible on weekends, when work normally starts a little bit later.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., We very much appreciate your comments regarding your stay at the Sofitel Chengdu Taihe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your suggestion, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 06/06/2018 AccorHotels certified review
« Pleasant,found people helpful »

The staff were very helpful. Particularly Dora, Robin and Winnery went out of their way to help. We felt the general condition of the building needed to be modernised and some systems particularly in the dining room needed to be updated. We had prawns from the buffet and requested a fingerbowl, a standard thing where we come from and no one could understand

Zoey Business - 04/06/2018 AccorHotels certified review
« Satisfied »

Good

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的客人, 感谢您花时间分享您的住宿体验。我们希望能够在不久的将来欢迎您的再次光临!我们百分的努力,期待您下一次十分满意评价。祝您工作顺利,心想事成。 谨启

Seahleyyobg Couples - 23/05/2018 AccorHotels certified review
« Our stay in your hotel was pleasant and comfortable. »

We spent one week in China and stayed in your hotel for four nights. The staffs we met were all friendly, attentive, helpful and always served with a smile in the cafe, in the lobby, the cleaning lady or when we talked to them on the phone. Our special thanks to Mr Edison Li and his team who helped us:- 1) when I lost my Singapore hand phone on the night of arrival. The next morning I met Mr Li and his team. They helped me buy a local SIM card for my spare phone. This way I could contact my lost phone when I am out of the hotel; a way of tracking down the lost phone. Mr Li also kept in touch with me whilst I was out searching. Thanks! I recovered my lost phone that morning! 2) Mr Li and his team is so attentive. They never failed to notice us whenever we were in the hotel lobby and always checked if they can help us. With their help, we always got a taxi/car quickly. 3) Mr Li also helped to extend our check out time when he learned that our flight was in the evening. His kindness saved us from having to go to the airport early and wait hours for the plane. We rested well and our journey home was happy with memories of good and kind people in your hotel and Chengdu. We also appreciated your help to store our luggages when, in between staying in your hotel, we went off to Xi'an for 3D2N. This helped us to travel light. Thank you!

Woraniti L. Business - 21/05/2018 AccorHotels certified review
« Hotel staffs are nice and helpful »

I was happy with virtually everything during my stays at Sofitel Chengdu Taihe especially helps from Miss. Madge (front desk) when I checked out on Sunday 20 May.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Chan M. T. Business - 20/05/2018 AccorHotels certified review
« Beautiful with wonderful experience but a little sad »

The lobby was grand, the staff was wonderful but need a little more training. The room is sizable. But the cabinet design in putting the glass is totally non sense and ridiculous. Maybe I need to learn how to pick up a glass in a cabin again which I have been traveling extensively this is a sad experience. It is not the money but the housekeeping and the management has never use a very simple mind in designing the cabin. The breakfast is great tasteful but the staff is not very much train for foreigners. They must be thinking they are working for Motel 168. The coffee is the worst taste coffee in the 21century that I felt I was back to 1985. Beautiful soup and shampoo wonderful towel. Great breakfast. The 23rd floor lounge was super great. The staff Maria and Wendy was so good and attentive to try to meet all the customers request. Both of them have to run to get the staff and also have to explain and answer questions from guest wants to know about local interest. The food is ok. But the place and staff is just the best. They need to think about putting sushi under a glass cover will be better I think. I will try to go back next week Hope everybody will carry a smile like before. See you soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., Thank you very much for taking the time to give us your valuable feedback following your recent stay with us. As a hotel who served Chengdu people for more than 15years, we truly know that our facilities cannot compete with new hotels opening in Chengdu, nevertheless, we believe that what really makes a hotel an outstanding one is its heartful services. Please accept our sincere apologies for any inconvenience or discomfort caused and kindly rest assured that we have brought this to the attention of the relevant department and our manager is addressing on the matter immediately . We truly appreciate you sharing your concerns and welcome you back again! Sincerely,

C. B. Business - 16/05/2018 AccorHotels certified review
« Excellent service received during my stay on business trip in April. »

Although having a short stay, I received an excellent service and was very pleased with the accommodation. The room was pleasing to reside and extra worth mentioning is the "beyond required" service provided in the lounge at the top floor. I would like to give special thanks to Club manager Light and his team (Dusanka, Sisy, Wendy and Maria) for the extra efforts they made to make my stay more then comfortable. It's provides an extra reason to return for my next stay in Chengdu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Gilles Families - 15/05/2018 AccorHotels certified review
« Best service »

We stayed 12 days in Sofitel Chengdu. We come here since the opening 14 years ago. Altough the building is getting a bit older, the service improved a lot. Very helping staff and a lot of them speak English. 6 years ago the staff was helping when the GM was around. Now they are helping and willing to help all the time.

Royston P. Couples - 14/05/2018 AccorHotels certified review
« Great Stay ! »

All Good - enjoyed our stay - could not fault. The People we met we very friendly & helpful, many thanks !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Mario I. Business - 13/05/2018 AccorHotels certified review

In general this is a very good hotel. But I would appreciate if the gym would be open already from 05.45.

Front O. K. R. A. W. A. S. M. Z. D. X. D. V. G. J. Couples - 11/05/2018 AccorHotels certified review
« Good service »

And hotel need do the renovation as it is too old, and some equipment and facilities need to be changed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zhi Wen Z., We very much appreciate your comments regarding your stay at the Sofitel Chengdu Taihe. As a hotel who served Chengdu people for more than 15years, we truly know that our facilities cannot compete with new hotels opening in Chengdu, nevertheless, we believe that what really makes a hotel an outstanding one is its heartful services. Besides our annual investment for maintenance and refurbishment, our continuous pursuit for service excellence allow us to keep a great reputation in Chengdu as well as for Sofitel Brand. Please rest assured that we are making every efforts to make a satisfying experience for everyone of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

John D. Solo - 09/05/2018 AccorHotels certified review
« My stay was fantastic »

I loved my stay at Sofitel. Everytime I went to the front desk for anything Vivian and her people there were amazing. So helpful and could speak enough English to where I felt I could get everything I needed. I also ate at the buffet restaurant many times. And winney and her girls there again were just super helpful and again could speak enough English to were o could get everything I needed. I want to say the hotel is a great place to stay. But for me the staff is why I will continue to sure Sofitel in chengdu. They are just amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. d., We very much appreciate your comments regarding your stay at the Sofitel Chengdu Taihe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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