Sofitel Chengdu Taihe Hotel 5 stars

TripAdvisor rating 4.0/5 1,089 reviews
Sofitel Chengdu Taihe
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Hotel extras

  • Wake up in central Chengdu

  • Dream cocooned in comfort

  • Champs Elysées Club

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • SHUANGLIU AIRPORT
  • EARLY CHECK IN FROM 8AM
  • Porter
Leisure and activities
  • Indoor heated pool
  • Thermal Spa
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Jogging track
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Chengdu Taihe

15 Binjiang Middle Road
Sichuan Province
610016
chengdu
china

Tel: +862866669999

Fax: (+86)28/66663333

Contact email

Check-in from 14h00

Check out up to 12h00

  • Public bus :   16/45/61/78/9 Jinjiang Hotel

  • Metro :   3 Xinnanmen Station

  • SOFITEL CHENGDU TAIHE :   3 Xinnanmen Station

  • By plane

    SHUANGLIU AIRPORT At 25km / 15.54 miles - Shuttle paying

GPS :30.647032, 104.069058

Our accommodations

Sofitel Chengdu Taihe's 262 rooms and suites are stylishly designed and furnished with all the modern conveniences, including broadband. Business clients will feel at home in our fully-equipped Executive Rooms and Deluxe Suites. Inspiring river views. The soft embrace of the Sofitel. Sophisticated design. Sofitel Chengdu Taihe suites invite guests to revel in the luxury of space lounging in 5-star elegance at the heart of the city.

LUXURY ROOM, 1 Queen Size Bed, City View, High Floor

  • Max. number of persons: x3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

LUXURY ROOM, 1 Queen Bed, Low Floor

  • Max. number of persons: x3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Automatic wake up call(...)

LUXURY ROOM, 2 Single Size Beds, City View

  • Max. number of persons: x3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Junior Suite, 1 Queen Size Bed, River View, High Floor

  • Max. number of persons: x3
  • Area: From 60
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

PRESTIGE SUITE,1 King Size Bed, Great River View, Separate Living Room, Club Access

  • Max. number of persons: x3
  • Area: From 60
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

OPERA SUITE, 1 King Size Bed, Great River View, Separate Cloakroom, Club Access

  • Max. number of persons: x3
  • Area: From 70
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Our restaurants and bars

Tianfu Xuan Chinese Restaurant

Type of cuisine: null

Chinese Restaurant located on the 3rd floor. Serves authentic Cantonese and Sichuan cuisine.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA BRASSERIE RESTAURANT

Type of cuisine: Dietary cuisine

Western Restaurant located on the 2nd floor. Offers extensive buffets, delicious a la carte specialities and all day dining.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Fuji Japanese Restaurant

Type of cuisine: Japanese

Japanese Restaurant located on the 2nd floor. Serves delicious sashimi and other exclusive specialties.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EXECUTIVE LOUNGE

Photo non contractuelle / Strictly non binding

Perfectly located on the 23rd floor. Continental Breakfast is served from 06:30 AM to 10:30 AM. Complimentary tea and coffee during the day, complimentary cocktails from 06:00 PM to 07:30 PM.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 480 m²

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 300 people

Find out more
Sofitel Chengdu Taihe Meeting Room

Our guest reviews for
Sofitel Chengdu Taihe

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

2,488 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,089 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Will not return. Will not recommend.

TripAdvisor rating 4.0/5

Global08590149657 Business - 18/04/2019 TripAdvisor review

Staff did not recognise Accor Elite status at check-in. Elite members usually receive a welcome drink, a welcome letter from the hotel manager, late check-out offer, and possibly a room upgrade. None of this happened to me. Worse, I was allocated a room facing a construction site. Location wise, although it is located in the city centre it is not really walkable to anything except a subway station. There are absolutely no shops or restaurants nearby. Room is also compact. I will not return and cannot really recommend this hotel to anyone.

Glad I made this choice

TripAdvisor rating 4.0/5

Safari61581818672 Couples - 17/04/2019 TripAdvisor review

Stayed on 20th floor so had a good view over the city. Room very comfortable with good lighting. Excellent service in the buffet restaurant with a wide selection of tasty dishes. The hotel was within comfortable walking distance of a Metro station.

Fabulous stay at luxurious Sofitel Taihe Chengdu

Customer review rating 4.6/5

Cathg Families - 16/04/2019 AccorHotels certified review

Great location by the side of the river. Hotel feels very luxurious, with great guest rooms and comfortable beds. Excellent choice at breakfast buffet and lovely bar lounge for relaxing after a hard day of sightseeing. Staff were very helpful especially concierge and reception staff.

Dear Guest, Thank you for taking the time to share your comments and expressing your satisfaction with us at Sofitel Taihe Chengdu .It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the opportunity of welcoming you once again in the near future. Sincerely, Sofitel Chengdu Taihe

Junior Suite- nice big room...

Customer review rating 4.6/5

Singapore Couples - 14/04/2019 AccorHotels certified review

Pros: The room is nice, clean n big. Friendly staff. Cons: Bed/mattress is not exactly comfortable. Location is not their plus point. No restaurants nor convenience store within 15 mins of walking from hotel.

Dear Guest Thank you for taking the time to share your comments with us,for our rooms and facilities is qualify as 5 star hotel standard. in addition, our hotel has been running 15 years and our staff offering good service is also a key point that lots of guests will come back. Sincerely, Sofitel Chengdu Taihe

Overall stay is great.

Customer review rating 4.6/5

Emma C. Business - 04/04/2019 AccorHotels certified review

Free upgrate and helpful associates. Breakfast is also good.

Dear Guest, Thank you for taking the time to share your comments and expressing your satisfaction with us at Sofitel Taihe Chengdu .It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the opportunity of welcoming you once again in the near future. Sincerely, Sofitel Chengdu Taihe

Mr

Customer review rating 4.6/5

Z S. Families - 29/03/2019 AccorHotels certified review

Service was excellent. On par with what we expected with Sofitel hotels.

Dear Guest, Thank you for taking the time to share your comments and expressing your satisfaction with us at Sofitel Taihe Chengdu .It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the opportunity of welcoming you once again in the near future. Sincerely, Sofitel Chengdu Taihe

Great location in city center

Customer review rating 4.6/5

D. C. Couples - 20/03/2019 AccorHotels certified review

Beautiful hotel. Great location

Dear Guest, Thank you for taking the time to share your comments and expressing your satisfaction with us at Sofitel Taihe Chengdu .It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the opportunity of welcoming you once again in the near future. Sincerely, Sofitel Chengdu Taihe

Just feel comfortable

Customer review rating 4.6/5

K. Business - 16/03/2019 AccorHotels certified review

Everyone smile frankly, the service is quick and careful

Dear Guest, Thank you for taking the time to share your comments and expressing your satisfaction with us at Sofitel Taihe Chengdu .It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the opportunity of welcoming you once again in the near future. Sincerely, Sofitel Chengdu Taihe

Great stay, very friendly and helpful staff (going extra mile, that is very appreciated), room clean.

Customer review rating 4.6/5

Julie T. Business - 10/03/2019 AccorHotels certified review

From my check-in to my check-out (5 nights). First impression is nice hotel, well located, as a foreigner who doesn’t speak Chinese, to have a perfect English speaking person (Mr. Light Luo) at the check-in desk is awesome, he is very friendly, smiling, helpful and cheerful; the concierge is very helpful and nice for my heavy luggages. Room is clean as expected, spacious, nice view. Staff in general is very nice, friendly, smiling for most of them. I just think a simple hello, bonjour or nihao is what all the staff of the 5 stars hotel should say to any customers. Beside that I definitely appreciated my stay at your hotel, so whenever I will come back to Chengdu I will definitely stay again at your hotel. Thank you for making my stay enjoyable not only at your hotel as well in Chengdu.

Dear Guest, Thank you for taking the time to share your comments and expressing your satisfaction with us at Sofitel Taihe Chengdu .It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the opportunity of welcoming you once again in the near future. Sincerely, Sofitel Chengdu Taihe

Exceptional Service

Customer review rating 4.6/5

L W. O. Business - 09/03/2019 AccorHotels certified review

Due to some last minute changes in my travel schedule I booked the hotel through the recommendation of a friend of mine who had previously stayed at the hotel. I booked through the website for a non-smoking room as I am slightly asthmatic and partial to cigarette smoke. However, the room allocated to me on a non-smoking floor unfortunately had some lingering cigarette smell (probably due to previous occupant(s) who smoked notwithstanding it was a non smoking floor). I informed the receptionist and she was so kind to upgrade me to another room which was a suite and the concierge accompanied me to ensure that the room was indeed smoke free. The view was good as my room faces the river and it was quiet and peaceful in the hustle and bustle of the city. I must say throughout my stay there I felt well looked after. The hotel sits on central locality which is near to the major attractions like Wuhou Memorial Temple and next to it, Jinli Pedestrian Street. Check in and check out was hassle free. I would not hesitate to stay at Sofitel for my next visit there. Mr Luo the desk manager was also very helpful.

Dear Guest, Thank you for taking the time to share your comments and expressing your satisfaction with us at Sofitel Taihe Chengdu .It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the opportunity of welcoming you once again in the near future. Sincerely, Sofitel Chengdu Taihe

Great location. Nice room.

TripAdvisor rating 4.0/5

helix12 Solo travel - 28/02/2019 TripAdvisor review

- The staff that handled my check in marked the start of bad staying experiences. I had used my Accor points to book the room but the staff insisted that I had to pay the full price for them. He made nasty face at me when i try to explain. No apology was offered even after he checked and confirmed that no payment was required. - Room is nice but was shocked to be told that they do not provide spoon or stirrer in the room. Wonder how they expect the guests to make coffee/tea. Lack of attention to such basic detail was a let down. - Ordered in room dining twice. i’ll give 2 out of 5 for the food.

Good Service!

Customer review rating 4.6/5

Zhiyuan Z. Couples - 23/02/2019 AccorHotels certified review

Room upgraded. Friendly and helpful receptionists, also handsome. Welcome fruit and biscuits. Nice room and view.

Dear Guest, Thank you for taking the time to share your comments and expressing your satisfaction with us at Sofitel Taihe Chengdu .It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the opportunity of welcoming you once again in the near future. Sincerely, Sofitel Chengdu Taihe

The facilities were extremely old

TripAdvisor rating 4.0/5

Fangbin L Solo travel - 11/02/2019 TripAdvisor review

I had stay one night there with my points of Acoor and never stay with Sofitel before. It was really disappointing experience with them. It's not worth to pay around A$160 stay with this place and better avoid it. There were many issues of my room: 1. The mattress is very hard and unbelievably discomfort. 2.The safety locker couldn't lock it at all . 3. No cold water at bath tub. 4. The toilet didn't flush well. The staff were very attentive, helpful and friendly.

Helpful personell and good location

Customer review rating 4.6/5

A K. Business - 04/02/2019 AccorHotels certified review

Nice stay at Sofitel. Helpful personell and good location. Areas for improvements. Opening hours for the gym, I would like the gym to be open 24/7 or at least 05-23:59. Travelling from Europe and like to be able to exercise when suffering from jet lag. Prohibit smoking outside the rooms, for example in the stairs

Dear Guest, Thank you for taking the time to share your comments with us. For fitness center time if you have any special requests please let our guest service manager know about it, they will be very happy to help you. Sincerely, Sofitel Chengdu Taihe

Excellent service and comfortable room makes me feel home

Customer review rating 4.6/5

Jennifer Z. Business - 02/02/2019 AccorHotels certified review

The staff are kind, friendly and helpful. The people at the restaurant are super nice and customer oriented; the cook at the noodle bar is warm and friendly. Hotel is well maintained; room is spacious and comfortable.

Dear Guest, Thank you for taking the time to share your comments and expressing your satisfaction with us at Sofitel Taihe Chengdu .It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the opportunity of welcoming you once again in the near future. Sincerely, Sofitel Chengdu Taihe

Excellent hotel in Chengdu

Customer review rating 4.6/5

Anonymous Business - 02/02/2019 AccorHotels certified review

The room was comfortable and the staff helpful and very kind. However, the quality of the food wasn't particularly high (IMO it used to be better in the past).

Dear Guest, Thank you for taking the time to share your comments and expressing your satisfaction with us at Sofitel Taihe Chengdu .It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the opportunity of welcoming you once again in the near future. Sincerely, Sofitel Chengdu Taihe

Great front office team

Customer review rating 4.6/5

Anonymous Solo - 26/01/2019 AccorHotels certified review

Front desk and Mofe provide me extremely experience that i never had

Dear Guest, Thank you for taking the time to share your comments and expressing your satisfaction with us at Sofitel Taihe Chengdu .It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the opportunity of welcoming you once again in the near future. Sincerely, Sofitel Chengdu Taihe

Great room and amenities, but times services aren't available

Customer review rating 4.6/5

John Solo - 23/01/2019 AccorHotels certified review

Great trip. Loved my room and the breakfast. I was disappointed the Sofitel lounge was closed in the mornings as that was the only time I could use that area. Also, I loved the free 3 pool spa in the Men's locker room, but my second day it wasn't available until 11:30am and I didn't have time to enjoy it a second time.

Dear Guest Thank you for taking the time to share your comments with us. For Club Lounge from 9AM-12Am, We offering all the service in the lobby bar for free, in addition, for fitness center, if you have any special request, please contact our Guest Service Manager, They are very happy to help you and they will discuss your special requests with fitness center manager. Sincerely, Sofitel Chengdu Taihe

A limited Service Club Lounge

TripAdvisor rating 4.0/5

thehcao Business - 23/01/2019 TripAdvisor review

Club Lounge only opens from 12 noon so no meeting room for a morning meeting and club services. Breakfast was poor except the excelllent chef at the noodle bar was trying to save the situation. Room upgrade for Platinum member to a mini suite was good but not generous. The food during lunch at the Chinese restaurant was however suprisingly delicious and the AccorPlus value was superb. Overall a good stay at the end supplemented by the good value lunch.

Customer review rating 4.6/5

Anonymous Business - 21/01/2019 AccorHotels certified review

Good location, good service and hospitality. " Winney " was very helpful in helping us out with travel issues.

Dear Guest Thank you for taking the time to share your comments with us and expressing your satisfaction with us at Sofitel Taihe Chengdu .It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve and wish next time we will received 100% satisfaction from your stay. We will be grateful if you could allow us the opportunity of welcoming you once again in the near future. Sincerely, Sofitel Chengdu Taihe
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