Novotel Palembang - Hotel & Residence Hotel 4 stars

TripAdvisor rating 4.0/5 493 reviews
Novotel Palembang - Hotel & Residence
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Hotel extras

  • Superior business and conferencing facilities

  • Located near the Palembang Trade Centre

  • Spacious modern rooms with free WiFi

  • Sauna and fitness centre for your workout

  • Beautiful outdoor swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • SM BADARUDDIN II
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thermal Spa
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Jogging track (Nearby)
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Palembang - Hotel & Residence

Jalan R Sukamto No 8A
South Sumatera
30127
palembang
indonesia

Tel: +62711369777

Fax: (+62)711/379777

Contact email

Check-in from 14h00

Check out up to 12h00

  • HANDOYO, PUTRA RAFLESIA :   PLB - JKT KERTAJAYA

  • KRAMATJATI, LORENA :   PLB - JKT KERTAJAYA

  • PUTRA REMAJA, GIRI INDAH :   PLB - JKT KERTAJAYA

  • By plane

    SM BADARUDDIN II At 16km / 9.94 miles - Shuttle paying

  • By train

    KERTAPATI STATION At 14km / 8.7 miles

GPS :-2.94993, 104.767621

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with King Bed

  • Max. number of persons: ‌2
  • Area: From 38
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 42
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Pool View with King Bed

  • Max. number of persons: ‌2
  • Area: From 38
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Pool View with Twin Beds

  • Max. number of persons: ‌2
  • Area: From 42
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

1 Bedroom Apartement with Double Bed

  • Max. number of persons: ‌2
  • Area: From 68
  • Views: Pool side, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Serving International and Indonesian cuisines

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE ORIENT CHINESE RESTAURANT

Type of cuisine: Other cooking style

THE ORIENT CHINESE RESTAURANT

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Located at our spacious lobby area, the bar serves cocktails, wine, beer and snacks with live music and a very cozy atmosphere.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPLASH BAR

Photo non contractuelle / Strictly non binding

Overlooking our beautiful outdoor swimming pool, the bar serves delightful finger food meals and tropical cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 1,449 m²

  • Maximum capacity: 1,800 people

  • Maximum banquet capacity: 1,000 people

Find out more

Our guest reviews for
Novotel Palembang - Hotel & Residence

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,339 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

493 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Spacious room and bathroom with comfortable bed!!

Customer review rating 4.3/5

S. K. Business - 09/07/2019 AccorHotels certified review

It was a nice stay in novotel, i can rest very well with the comfort bed. The room was spacious. The room will be perfect if the decoration get modernized.

Satisfying guest

Customer review rating 4.3/5

Alex Business - 08/07/2019 AccorHotels certified review

The service is excellent. Fast, efficiency and attentive to the needs.

Shankar

Customer review rating 4.3/5

Shankar Business - 04/07/2019 AccorHotels certified review

Cleanliness is something which is very poor. All faucets are malfunctioning. Mosquitos in the roon

receptionst very kind

Customer review rating 4.3/5

Luis S. Families - 26/06/2019 AccorHotels certified review

clean room plus beverage

Great Experience

Customer review rating 4.3/5

Hendriadi Families - 25/06/2019 AccorHotels certified review

Nice ambience, friendly staff and great facility. Too bad, we only stayed one night.

Nice

Customer review rating 4.3/5

Rizky N. D. Families - 25/06/2019 AccorHotels certified review

It was a pleasant night stay there.. but at the time i want to check in. When i told to the receptionist that i was a member of le club then they only look at me then i told them should i sit at the table that already there. They only nodd and say wait we're busy because lots of guess queing to check out.

Had a good stay

Customer review rating 4.3/5

Ellis G. Business - 21/06/2019 AccorHotels certified review

Had a nice stay . Check in and check out staff are nice

Customer review rating 4.3/5

Dewa R. Families - 21/06/2019 AccorHotels certified review

Stay in novo palembang feel like stay in 1-2 starr hotel, breakfast menu is not much, not variety and also limited-the staff always watch us look like we are thief or unwanted guest-so weird beeing in this hotel.

Great hotel

Customer review rating 4.3/5

T.a.leo Business - 21/06/2019 AccorHotels certified review

Nice and warm welcome

Our family best choice for a holiday in Palembang

Customer review rating 4.3/5

Dwiana O. Families - 13/06/2019 AccorHotels certified review

A nice hotel for staying with your family because this hotel has family apartments complete with a well equipped kitchen. Our most concern is the toilette. We stayed in a two bed room penthouse, and the year before in a three bed room penthouse. Both of them have one of their toilette didn't built with good quality, because once the toilette become wet, the excess water couldn't drained well, and the toilette become a pool of water. Our other concern is the breakfast. The hotel management prepared enough choice of food, but they never prepare it enough for all guests. Only in one or two first hour of breakfast time, some of the food is already run out and they never prepare to fill it again. It seems that only first guests coming could eat the good food, the rest, even they choosed and paid the best rooms in the hotel like ours, the penthouses, they only can eat the rest food prepared in the restaurant. That's really disappointed our family, that's why most of the time we choose to cook our breakfast in our apartment. During a holiday almost all family will expect good room and good food.

Great Experience in Novotel Palembang

Customer review rating 4.3/5

Jimmy N. Business - 27/05/2019 AccorHotels certified review

I was pleasantly surprised about the new enhanced checking in experience in Novotel Palembang. I was there on 22nd May evening, after deciding not to stay in Jakarta due to road blockages and flew to Palembang instead. The front desk staffs were most accommodating and understood my plight and assisted me in getting a room for me. Both ladies Anggi & Tahia at the frond desks were most helpful and made me felt so much at home. Kudos to these two lovely ladies.

Average to moderate stay

Customer review rating 4.3/5

Alex Business - 25/05/2019 AccorHotels certified review

Experience of staying just average, booked 3 room for 3 night but standard treatment.

nice but a bit lodies

Customer review rating 4.3/5

Ezra Couples - 25/05/2019 AccorHotels certified review

it is a nice ambience but the furniture and design is needed to be updated

Clomplete faxilities

Customer review rating 4.3/5

Aprinius Business - 19/05/2019 AccorHotels certified review

I can take swim with my doughter, invite my guest at outdoor lobby and order some food during meeting

This time’s visited not that satisfied.

Customer review rating 4.3/5

Ece C. Business - 19/05/2019 AccorHotels certified review

This time, the AIRCON in the lobby was broken, and when you get or passed by inside, its VERY HOT, more hot that outside temperature. And i booked for non-smoking room, but when i get in my room, have strong cigarettes smells. Even i back to lobby and talk to the manager. Its really not pleasing have to wait 20mins more in the HOT lobby.

Cozy Place

Customer review rating 4.3/5

Antoni M. Business - 16/05/2019 AccorHotels certified review

As always no words can describe other than cozy place to stay.

Business stay Pagerungan

Customer review rating 4.3/5

Capt E. S. Business - 15/05/2019 AccorHotels certified review

Stay was as expected from Novotel. Staff were professional, helpful. Rooms were clean and comfortable.

Customer review rating 4.3/5

Shahrulzaman Business - 12/05/2019 AccorHotels certified review

Overall excellent service Minor pblm just to take care of mousqito A bit of insect spraying to control the pblms

Comfortable

Customer review rating 4.3/5

Julian S. Business - 11/05/2019 AccorHotels certified review

Room is nice, pool was quite big and good

Sony Agus p.

Customer review rating 4.3/5

Sony A. P. Business - 09/05/2019 AccorHotels certified review

I was very satiesfied. The service, the room, food and beverages all very good. Definitely would like to stay here again. Thank you!

Our most recent 20 reviews

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