Hotel - Novotel Palembang Hotel & Residence
Novotel Hotel Novotel Hotel

Novotel Palembang Hotel & Residence Hotel

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4.0/5 382 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Breakfast buffet
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • SM BADARUDDIN II
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Other sports activities
    • Jogging track (Nearby)
    • Table tennis

Catering

  • Breakfast buffet
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24HRS
    • Opening hours : Week-end 24HRS

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 198 rooms
  • 47 non-smoking rooms
  • 6 family rooms
  • 12 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,055 reviews

Our guest reviews for Novotel Palembang Hotel & Residence

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 382 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
I G. A. T. D. Business - 14/10/2017
« Incredible »

Very good hotel and our experiences in Novotel Palembang was very unforgatable. Very friendly staff and humble.

AccorHotels certified review
Mardiyanto Business - 14/10/2017
« One night @Novotel Palembang »

Location is easy to reach, near with pempek candy, large room and clean, breakfast is delicious and completed with special food from Palembang (Pempek and Mie Celor). Overall is very recommended to stay again @Novotel

AccorHotels certified review
Ag Business - 14/10/2017
« Rough night »

I stayed in room 337. The room itself was large and comfortable and the wifi was good. I worked late and got to the room around 11pm. The noise from the nightclub was very strong in the room. I called reception but there was nothing they could do about it so I was not able to get a good rest. Left feedback upon checking out.

AccorHotels certified review
Jt Business - 11/10/2017
« average »

average

AccorHotels certified review
O. E. O. Friends - 10/10/2017
« I'm so satisfied with Novotel »

I have good sleep cause the room so comfort

AccorHotels certified review
Andryas Families - 10/10/2017
« Mr. »

It was very great experience.

AccorHotels certified review
Maulana E. P. Business - 10/10/2017
« Nice service »

Gud hotel. Nice staff. Clean room. Fresh towels.

AccorHotels certified review
Siti H. Business - 07/10/2017
« Bad hospitality »

Good view but bad service for room service. I asked to receptionist to help me to manage safes locker. I waited too long. More 25 minutes. . Then when I'll go to restaurant's hotel, I brought my bag with my room's key. I met two person of your hotel, then they laugh and said to me to go to my room at third floor. I said if I'll lunch after that will check out. . Bad hospitality

AccorHotels certified review
Disya G. Families - 05/10/2017
« worth experiencing »

it was exciting . the shampoo, soap and other goods was fantastic. the bed was fluffy so as the pillows and sofa. and the swimming pool was like no other . it was amazing ,it was also close to "PTC" mall so I could go there whenever I wanted.sadly I don't really like to walk a very long hall just to get to my room, and the direction to the facilities were confusing ,I recommend you to prepare a trifold brochure in the room , that contains the map of the hotel and the infos of the places, and you should give additional information about the hotel so that we won't come up to the counter to ask more info to the counter , especially if my room is really far.

AccorHotels certified review
Jimmy A. Families - 03/10/2017
« Refreshing hotel »

Spacious room, great breakfast, amazing view, and well designed pool.

AccorHotels certified review
Muhamad W. Families - 30/09/2017
« Dissapointed »

sirene alarm always ringing, so disturb us while sleeping.

AccorHotels certified review
Alfred H. Business - 29/09/2017
« Please make sure the old and new staff generations friendly, from the top to down. I enjoy the ambient but some person looks unfriendly and doesnt know the product knowledge »

1. Good Food 2. Nice Swimming Pool 3. Great ambient

AccorHotels certified review
Nailil Business - 28/09/2017

Great but i didn't really love to get room far from lobby

AccorHotels certified review
Laurensius Couples - 26/09/2017
« Good hotel but bad service »

The hotel is good and also the location. Only, when I checked in at 2 pm, room not yet ready. The reason was because many guests. But check out time is 12. Also, when I leaved the hotel at about 3 pm and my wife was in the room, a staff came in and collected all mini bar and lock the refrigerator. I paid deposit using my credit card when checked in, but then I can't use the refrigerator. Very bad service.

AccorHotels certified review
Arfan Families - 26/09/2017
« Weekend »

Super

AccorHotels certified review
Ircham M. Business - 26/09/2017
« Services »

very satisfied with the overall services such as room, meeting package, and F&B

AccorHotels certified review
Andreas S. Friends - 26/09/2017
« I've had a great time @Novotel Palembang »

Great Hotel with Family and friends... that makes a great memory

AccorHotels certified review
Iqbal R. Solo - 26/09/2017
« A little disappointed »

Slightly disappointed as there is no channel ball in the rooms , ex : bein sports

AccorHotels certified review
Johar P. Business - 24/09/2017
« Nice and clean »

I love the room, clean and cozy

AccorHotels certified review
Naudira Business - 24/09/2017
« Comfortable & wonderfull :) »

I love the ambience. Seems like I can sit all day long even without doing anything just hear the sound of fountains and enjoy the view. The room is spacious and well equipped. Comfortable and wonderfull!

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