Novotel Palembang - Hotel & Residence Hotel 4 stars

TripAdvisor rating 4.0/5 509 reviews
Novotel Palembang - Hotel & Residence
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Room 1

Number of guests
Children's age
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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Superior business and conferencing facilities

  • Located near the Palembang Trade Centre

  • Spacious modern rooms with free WiFi

  • Sauna and fitness centre for your workout

  • Beautiful outdoor swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • SM BADARUDDIN IIPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thermal Spa
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Jogging track (Nearby)
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Palembang - Hotel & Residence

Jalan R Sukamto No 8A
South Sumatera
30127
palembang
indonesia

Tel: +62711369777

Fax: (+62)711/379777

Contact email

Check-in from 14h00

Check out up to 12h00

  • HANDOYO, PUTRA RAFLESIA :   PLB - JKT KERTAJAYA

  • KRAMATJATI, LORENA :   PLB - JKT KERTAJAYA

  • PUTRA REMAJA, GIRI INDAH :   PLB - JKT KERTAJAYA

  • By plane

    SM BADARUDDIN II At 16km / 9.94 miles - Shuttle paying

  • By train

    KERTAPATI STATION At 14km / 8.7 miles

GPS :-2.94993, 104.767621

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with King Bed

  • Max. number of persons: 2
  • Area: From 38
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with twin beds

  • Max. number of persons: 2
  • Area: From 42
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Pool View with King Bed

  • Max. number of persons: 2
  • Area: From 38
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Pool View with Twin Beds

  • Max. number of persons: 2
  • Area: From 42
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

1 Bedroom Apartement with Double Bed

  • Max. number of persons: 2
  • Area: From 68
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Serving International and Indonesian cuisines

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE ORIENT CHINESE RESTAURANT

Type of cuisine: Other cooking style

THE ORIENT CHINESE RESTAURANT

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Located at our spacious lobby area, the bar serves cocktails, wine, beer and snacks with live music and a very cozy atmosphere.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPLASH BAR

Photo non contractuelle / Strictly non binding

Overlooking our beautiful outdoor swimming pool, the bar serves delightful finger food meals and tropical cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 1,449

  • Maximum capacity: 1,800 people

  • Maximum banquet capacity: 1,000 people

Find out more

Our guest reviews for
Novotel Palembang - Hotel & Residence

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,433 reviews

tripadvisor

TripAdvisor Rating 4.0/5

509 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.3/5

Heriyanto Business - 02/10/2019 AccorHotels review

Flush toilet on room 151 not correct working,kindly chk on it,thank you.

Great!

Customer review rating 4.3/5

Pinasthi D. Business - 27/09/2019 AccorHotels review

nice hospitality, quick services, good taste of F&B, spacious room & nice swimming pool. During my stay, just a bit disappointment of water leaking on sink. Already fixed by engineering and gave me compliment of nice chocolate, but next day still leaking. Its ok tough, just concern on save water in general. Keep on your good services. Suggestion: please add more direction (to ballroom/restaurant) near room or door to door so we can easily know where we should go. For me, direction on room number, was not easy to notice, as we used to focus on room number when heading to the door. in contrary, if we heading outside from our room, we will notice quickly to information that in front of us, not look back at room number.

good

Customer review rating 4.3/5

Robi J. Business - 27/09/2019 AccorHotels review

its a good experience to stay in Novotel Palembang

Customer review rating 4.3/5

Harmansyah Business - 26/09/2019 AccorHotels review

Ok.. rekomen

Good sleep

Customer review rating 4.3/5

Lokman Solo - 25/09/2019 AccorHotels review

Being greeted with friendly staff starts from the front desk to housekeeper.

Perfect Location!

Customer review rating 4.3/5

Nur F. Families - 25/09/2019 AccorHotels review

It was easily identifiable and the hotel was so near a spa for only females and PTC mall! The staff that interacted with my family and I had ready smiles and always asked after us.

Nice Business Trip with Novotel Palembang

Customer review rating 4.3/5

Ferry H. Business - 23/09/2019 AccorHotels review

Everything is Okay but for fill the points of member is quite long

clean, friendly, comfortable

Customer review rating 4.3/5

Agus R. Business - 20/09/2019 AccorHotels review

very comfortable to spend the night here, because tomorrow must have worked again

Good experience but a lot of mosquitos in the room

Customer review rating 4.3/5

Getereida P. Business - 18/09/2019 AccorHotels review

Overall, Everything was good.. the bedroom size, the bathroom was large. For breakfast, we loved it so much. But, at night, there were a lot of mosquitos.

Nice

Customer review rating 4.3/5

Ong T. C. Business - 12/09/2019 AccorHotels review

has a nice and cool surrounding. Just a bit more mosquito

Expensive compare to other Novotel

Customer review rating 4.3/5

Abumoza Business - 12/09/2019 AccorHotels review

Superb hotel but room price too high and is away above Novotel standard that I used to stay in Indonesia. Not really conducive with mosquito, poor smell especially bathroom maybe due to poor occupancy and poor old towel. To be frank, as this was my first stay at Novotel Palembang, sincere comment, experience not really attractive to repeat stay as feeling like not getting get what I pay. Although with nice facilities, but poor room will discourage a come back guest.

quite bad for novotel

Customer review rating 4.3/5

Prana Business - 07/09/2019 AccorHotels review

lots of mosquitos an the room

Dissatisfied

Customer review rating 4.3/5

Anonymous Friends - 28/08/2019 AccorHotels review

Usually 4/5 star hotel comes with very great services. But not for Novotel Palembang. Even the staff were nice, but they personality was passive. Starting from door bell/security that stand still when our online taxi arrived at the lobby, they don’t even try to greet. I ask to get the towel from the basement and when i was in basement i could’nt find the staff so i just get the towel. You should use the towel stall near pool area that have no towel. Definitely will not go back there for that high rate other than cheaper hotel. You should learn the service experience from the cheaper hotel in Bandung, Jogja or Bali.

Great

Customer review rating 4.3/5

Liriti Families - 28/08/2019 AccorHotels review

It was great..kid love the pool

Average experience

Customer review rating 4.3/5

Rivelyno U. Business - 27/08/2019 AccorHotels review

Spacious old furnished hotel... Single king-size bed, but that merge from 2 smaller single bed... Lack of various breakfast menu

So far so good !

Customer review rating 4.3/5

Thian H. B. Business - 22/08/2019 AccorHotels review

Everything is fine ! Room is clean and tidy ! Only the soundproof has to be improved . Able to heard people knocking their door and stepping sound . Reception staff was well trained and professional especially a staff named Anggi . She was provided the best service from check in until I stepped in the room , she still follow up whether my needs during my stay .

Awesome keep up the good work

Customer review rating 4.3/5

Govind C. Business - 21/08/2019 AccorHotels review

Came for work purpose. really liked the room and garden view its so peacefull surround with nature amid by the city. shall come again soon

could be better

Customer review rating 4.3/5

Passa, D. Business - 21/08/2019 AccorHotels review

good place to stay during business trip. Spacy room, clean, toiletries, hospitality, range of breakfast foods. unfortunately there's issue with noisy sound at night and water supply in the morning.

Sure to be back to Novotel when in Palembang

Customer review rating 4.3/5

Anonymous Business - 20/08/2019 AccorHotels review

The food is nice, the room is comfy, the mall is just around the corner, just have to walk a bit far from lobby to our room

GOOD

Customer review rating 4.3/5

Willy Business - 18/08/2019 AccorHotels review

Nice view from room and great facilities

Our most recent 20 reviews

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