Hotel - Novotel Palembang - Hotel & Residence
Novotel Hotel Novotel Hotel

Novotel Palembang - Hotel & Residence Hotel

4.0/5 443 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • SM BADARUDDIN II
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Other sports activities
    • Jogging track (Nearby)
    • Table tennis

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24HRS
    • Opening hours : Week-end 24HRS

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 196 rooms
  • 48 non-smoking rooms
  • 16 family rooms
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Data port in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,933 reviews

Our guest reviews for Novotel Palembang - Hotel & Residence

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 443 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Thessa Solo - 18/09/2018 AccorHotels certified review
« Nice resort »

The room is surprisingly spacious and the staff was friendly. It really is like a resort.❤

Artha Business - 17/09/2018 AccorHotels certified review
« Good view »

Its a good place but the service isnt a good ones. Please to improve your service to be excelent.

Wisanto Business - 17/09/2018 AccorHotels certified review
« Indifferent »

Air Con was not cold to desired 18 degree level although has been turned on for long time. The space of front door between units are too close that the sound of door closing is loud and disturbing.

Deasy W. Business - 14/09/2018 AccorHotels certified review
« Nice place »

Good

Sowaran S. Couples - 13/09/2018 AccorHotels certified review
« Relaxing »

It was pleasant. Your staff were very helpful especially Ayu from front desk.

Oking A. Families - 13/09/2018 AccorHotels certified review

Very well satisfied

Rahman Families - 13/09/2018 AccorHotels certified review
« Naturally »

Great garden, great room interior, luxury pjamas, very naturally designed

Nawin R. Couples - 13/09/2018 AccorHotels certified review
« Amazing Fina »

Impressively that 1 person can change the whole experiences. We arrived at the lobby around 16:00hrs and the Bellman was not around to help us with the luggages, thanks to the security team that came to assist us and led us to the Check In Counter. At Front Office we were warmly greeted by Fina who is amazingly can Greet us in Thai language. We could feel her passionate in serving us with eye contact, sincere smiles engage in conversations and also have us a beautiful room #325. During our stay the the staffs that we met greeted us in hospitality manner and we felt welcomed and comfortable. We had a very good sleep without any disturbance. During check out we had to carry our own luggage due to the bellman was busy with another guests, we could not wait due to our Grab driver arrived and again the security team helped us on loading up the luggage’s on to the vehicle. Special thanks to Fina and Security Team, we had a wonderful night and felt very safe at Novotel Palembang.

Tay T. S. Business - 05/09/2018 AccorHotels certified review
« Mr Tay Tien s. »

staff are polite and helpful.

Julian Business - 04/09/2018 AccorHotels certified review
« Good »

Good

Verent Families - 31/08/2018 AccorHotels certified review
« great experience »

highly rated hotel

Tan J. R. Business - 31/08/2018 AccorHotels certified review
« Great experience »

One of the best Novotel I have stayed

Shankar Business - 28/08/2018 AccorHotels certified review

rooms are not clean and mosquitos and cockroach in bathrooms

Robi J. Business - 26/08/2018 AccorHotels certified review
« good, but my accor point is not added to my accor account »

i stayed at novotel palembang on august 19 2018. i asked to front officer to add the accor point to my account : ro… but the point still not added unti now.

Satrio A. N. Families - 24/08/2018 AccorHotels certified review
« It was a pleasantly trip. »

For me, Novotel is my favorite hotel in Palembang. It's because Novotel had an amazing view, very spacious, and comfortable room.

Koerniawan Business - 21/08/2018 AccorHotels certified review
« Satisfied »

I'm really pleasent to stay at Novotel Palembang

Alvin T. Solo - 21/08/2018 AccorHotels certified review
« Super happy with the great & warm hospitality, I feel so much at home! Terima kasih! »

Great services, very friendly staff, good facilities, couldn’t ask for more! Enjoyed my stay so far. Well done Novotel!

M N. Business - 19/08/2018 AccorHotels certified review
« So far so good »

Not bad

Rebekha Families - 18/08/2018 AccorHotels certified review
« Lovely. »

It was very pleasant overall. The food was inconsistent as a meal we enjoyed one evening tasted quite different when we ordered it the next day. The room was lovely but appeared fairly run down.

Muhammad Friends - 18/08/2018 AccorHotels certified review
« First but definitely not the last. »

First impression upon arrival was unbelievable. From the lobby, the pool area, everything was spacious. Room was clean and the AC was cooling. Easily accessible to PTC Mall. Nice to have security for both the vehicles and guests upon entering the compound. I wish every hotel that I stay will be as good as this. Worth the price paid. Keren bangat! Makasih Novotel Palembang.

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