Hotel - ibis Warszawa Stare Miasto (Old Town)
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Warszawa Stare Miasto (Old Town) Hotel

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4.0/5 1,621 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 145.35 PLN Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Underground garage: PLN 60 per day (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 20  PLN
  • 100% non-smoking hotel
  • Air conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Cash machine (Nearby)
    • Currency exchange (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 333 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Web TV
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,903 reviews

Our guest reviews for ibis Warszawa Stare Miasto (Old Town)

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,621 reviews
AccorHotels certified review
Anonymous Friends - 03/02/2018
« Great hotel and everyone in party agreed »

Hotel was spot on - clean and friendly staff. Breakfast also good as was location to Old Town in Warsaw.

AccorHotels certified review
Antony P. Business - 02/02/2018
« I was very happy with my experience at the hotel »

The new menu in the restaurant is very good

AccorHotels certified review
Alan Friends - 29/01/2018
« Cosy and clean, highly recommend »

Cosy and clean, highly recommend

AccorHotels certified review
Adam P. Couples - 17/01/2018
« Got exactly what I expected »

Already stayed in this hotel > 5 times. Every time I can see a significant improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam P., Thank you so much for your kind words. Our team is working every day to provide a superior service experience for every customer. We hope you will visit us again and again and that your next visit will be even more pleasant than the previous ones. Sincerely, Dominika Zyska Deputy General Manager

AccorHotels certified review
Anonymous Couples - 09/01/2018

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your experience. It is always a pleasure to receive positive feedback and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominika Zyska Deputy General Manager

AccorHotels certified review
Julia Y. Families - 09/01/2018
« Good service and hospitality »

Hotel is renewed and fresh. Stylish design. High level of customer care from personal services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia Y., It is always a pleasure to receive such positive feedback from our guest. I will share your comments with the team. We hope your next visit will be as pleasant as the previous one. Sincerely, Dominika Zyska Deputy General Manager

AccorHotels certified review
Ira Couples - 07/01/2018

No toilet accessories.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ira, We very much appreciate your comments regarding your stay at the ibis Warszawa Stare Miasto (Old Town). I would like to add that at Ibis hotels we do not provide disposable (single-use) cosmetic accessories. The rooms are equipped with reusable toilet accessories due to our Sustainable development program Planet 21. Sincerely, Dominika Zyska Deputy General Manager

AccorHotels certified review
Joher Friends - 05/01/2018

Good location. Helpful staff. Kettle in the room would be a nice additional feature to improve score.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joher, Thank you for sharing your experience. Our "Rooms with a balcony" are additionally equipped with a kettle. You can book them online at www.ibis.com. We hope you will visit us again very soon. Sincerely, Dominika Zyska Deputy General Manager

AccorHotels certified review
Wix Couples - 20/12/2017
« Comfy short trip »

Preferred room unavailable due to still being cleaned at 13:30, so receptionist booked us into another room on another side of the building and provided us with a voucher for 2 free drinks, an appreciated gesture. Room was as usual, no complaints :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear WIX, We are really sorry to hear about issue with your room, but we are happy that our Receptionist find a way to make this inconvenience smaller. We hope to have an occasion to host you soon again and that your next stay will be even more pleasant. Best Regards, Dominika Zyska Deputy General Manager

AccorHotels certified review
Steve B. Friends - 18/12/2017
« Mr »

Excellent as usual.

AccorHotels certified review
Dawn H. Couples - 14/12/2017
« Great value for money »

Check in was easy having used the pre-check in function and we couldn't have asked for a friendlier welcome. Our room was clean, modern and functional although I did find the bed too soft and as a result I had a couple of nights of disturbed sleep. The food was very good and reasonably priced, having arrived fairly late we ate in the hotel on our first night where they catered quite well for my dairy and wheat allergies and I was provided with gluten free bread and dairy free scrambled eggs at breakfast 9on request). Overall the hotel is immaculately clean and modern and suited our purposes giving us easy access to the city centre and Old Town. We'd happily stay here again.

AccorHotels certified review
Angela B. Friends - 14/12/2017
« excellent stay »

Excellent and staff at the Ibis Stare Miasto are fantastic, the room was too hot though and heating controls didn’t seem to work. Our taxi was late and at reception, a staff member called Derek was so helpful to us. What a wonderful member of your staff!! Thank you

AccorHotels certified review
Julienne Couples - 13/12/2017
« Great welcome, warm atmosphere, excellent location »

The hotel has a good vibe, is perfectly located for visiting a large part of the city on foot and within easy walking distance of the Stare Miasto and Nowego Miasto with its many restaurants. The Polin and the former Warsaw ghetto are also very near. Personnel at the hotel is very friendly and welcoming, the rooms are comfortable, great modern lobby with cozy sitting area and good breakfast. Parking space is available at a cost. Public transport is very closeby. I would definitely go back to this hotel when visiting Warsaw again.

AccorHotels certified review
Alicja /. Couples - 28/11/2017
« Ms »

Good enough for me to stay there again, however there is always room for improvement in perhaps providing forgotten toothpaste for which l would be happy to pay for. Nevertheless my room was nice and clean, breakfast was satisfactory but most of all the staff at the hotel was welcoming, helpful and polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alicja, Thank you for your nice words. We do have small shop service at the Reception where you can find Toothpaste. We hope to have an occasion to host you soon again. Best Regards, Dominika Zyska Deputy General Manager

AccorHotels certified review
Tots Friends - 27/11/2017
« Clean, trendy and functional »

Clean, quiet room, good service and quick, polite, efficient check in. The after-hours bar food was dreadful, but that serves us right for not getting something in town before we came home. Good range of board games in the bar and a good atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cath C., Thank you so much for your warm words. We hope to have an occasion to host you soon again. Feel more than welcome! Sincerely, Dominika Zyska Deputy General Manager

AccorHotels certified review
Maria Couples - 25/11/2017
« Everything was perfect but the breakfast could have more options. »

We loved everything. The only thing that we did not like do much was the breakfast. We suggest to have nutella, croissants with chocolate and more sweet things.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Thank you for taking the time to tell us about your experience at the ibis Warszawa Stare Miasto (Old Town). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lidia Rucińska Hotel Operation Manager

AccorHotels certified review
Matina V. Couples - 23/11/2017
« Excellent! »

It was a pleasant stay.!the room was clean and nice,it was a special room with stars on the top..!the staff was kind and helpful!Special thanks to Mrs Zyska.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.Ventzi, We very much appreciate your comments regarding your stay at the ibis Warszawa Stare Miasto (Old Town). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lidia Rucinska Hotel operation Manager

AccorHotels certified review
Kusti K. Business - 20/11/2017

Quiet hotel, good beds, excellent breakfast. Friendly service. All you can ask for a good hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., We very much appreciate your comments regarding your stay at the ibis Warszawa Stare Miasto (Old Town). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lidia Rucińska Hotel Operation Manager

AccorHotels certified review
Anonymous Business - 19/11/2017

I visit Warsaw several times a year and usually stay at the Ibis Stare Miasto as it's my favourite budget hotel in the city. The staff are unfailingly friendly and professional and the rooms are always clean and comfortable. I appreciate the hotel's location and I enjoy the lively atmosphere. I particularly appreciate how the reception staff deal with any queries or problems - I had to ask them to print off a boarding card and arrange a taxi for me overnight and they did this promptly and efficiently, without making me feel I was being a nuisance (not always the case in other Warsaw hotels)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Warszawa Stare Miasto (Old Town). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lidia Rucińska Hotel Operation Manager

AccorHotels certified review
Keith B. Business - 16/11/2017
« comfortable hotel at a reasonable price »

easy check, clean tidy rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B. We very much appreciate your comments regarding your stay at the ibis Warszawa Stare Miasto (Old Town). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, lidia Rucińska Hotel Operation Manager

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