ibis Warszawa Stare Miasto (Old Town) Hotel 3 stars

TripAdvisor rating 4.0/5 1,925 reviews
ibis Warszawa Stare Miasto (Old Town)
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Hotel extras

  • Central location

  • Close to public transport

  • 24-hour bar

  • Restaurant open 7 days a week

  • Meeting rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 20.00 PLN
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Warszawa Stare Miasto (Old Town)

ul. Muranowska 2
00-209
warsaw
poland

Tel: +48223101000

Fax: (+48)22/3101010

Contact email

Check-in from 12h00

Check out up to 12h00

  • Buses from the Old Town :   116,122,195, MURANOWSKA

  • Buses from the city centre :   174,127 MURANOWSKA

  • Tramway from city centre :   18,35,36 MURANOWSKA

  • By plane

    MODLIN AIRPORT At 35km / 21.75 miles

  • By plane

    WARSAW INTL AIRPORT At 12km / 7.46 miles

  • By train

    VARSOVIE WARSZAWA At 0.1km / 0.06 miles

  • By train

    WARSZAWA CENTRALNA At 3.5km / 2.17 miles

  • By train

    WARSZAWA GDANSKA At 0.5km / 0.31 miles

GPS :52.253738, 20.998718

Currently, close to our hotel

The Frederic Chopin Museum in Warsaw

From 01/01/2011 to 31/12/2019

At 2.6 km

The Festiwal Skrzyzowanie Kultur

From 22/09/2019 to 29/09/2019

At 2.6 km

Summer concerts in Lazienki Park

From 14/05/2019 to 24/09/2019

At 5 km

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 large bed for 1 or 2 people

  • Max. number of persons: ‌3
  • Area: From 14
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Room with twin beds for one or two people

  • Max. number of persons: ‌2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Room with 1 large bed for 1 or 2 people and a rollaway bed for a child (under 12)

  • Max. number of persons: ‌3
  • Area: From 14
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Room with a balcony for 1 or 2 guests with 1 large bed and 1 sofa

  • Max. number of persons: ‌3
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

Lunch

12:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR-RENDEZ-VOUS

Photo non contractuelle / Strictly non binding

Relaxation is on the menu. Something to eat, something to drink... Try one of our meals and reenergize for work and free-time activities. The bar is open 24 hours a day

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 105 m²

  • Maximum capacity: 80 people

Find out more

Our guest reviews for
ibis Warszawa Stare Miasto (Old Town)

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

4,487 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,925 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

It was OK, came across a few problems.

Customer review rating 4.2/5

Lucy Couples - 09/06/2019 AccorHotels certified review

Fast and easy check-in and check-out. Amazing location. Thought price was a little bit too high for what you get. Had a leaking pipe in front of bathroom door under the carpet... It smelt of old water. Most of the time we had wet socks. Bathroom floor and shower very cold for bare feet. A night before the last one someone in the room above ours had a big party, they were singing till late night, at 1 o'clock we still couldn't asleep. We called reception and security like 15 minutes later made them stop. They unfortunately started again at 3am and woken up my boyfriend, he had to go downstairs to address the problem. It said room was supposed to be soundproofed.

Short business trip to Warsaw

TripAdvisor rating 4.0/5

Roam13834189302 Business - 09/06/2019 TripAdvisor review

I was generally satisfied with hotel. Rooms are very basic but I had all that I need except coffee maker or any option to have coffee in the room. Ground floor is very lively with a bar and restaurant.

You're home when you get to this hotel.

TripAdvisor rating 4.0/5

stephaniebkk Solo travel - 08/06/2019 TripAdvisor review

This hotel has airy rooms, a fine restaurant, an exceptionally helpful staff--lives up to its motto of solving every problem in 15 minutes--and excellent transportation access, with trams on one side and busses on the other. It has a delightful bakery across the street from the entrance, and a good moneychanger and a post office in the high rise across the side street. A little farther down that side street is a nice pharmacy. Two stops south on the tram is a very good cinema. Something unusual is that the lobby has little nooks for reading or talking on your phone or even playing cards with your fellow travelers. It's handy for long stays when you go away from Warsaw and then come back because it has a good, big storage room for luggage.

Pleasant stay

Customer review rating 4.2/5

Anonymous Business - 06/06/2019 AccorHotels certified review

friendly and helpful staff, clean rooms and good mattresses

Short stay

Customer review rating 4.2/5

Anonymous Couples - 05/06/2019 AccorHotels certified review

Very nice hotel with comfortable rooms and perfect beds. Just a few minutes walk from the Old city of Warsaw

Dear Mrs. P., We very much appreciate your comments regarding your stay at the ibis Warszawa Stare Miasto (Old Town). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lidia Rucińska Hotel Operation Manager

Liu

Customer review rating 4.2/5

Liu Business - 02/06/2019 AccorHotels certified review

So, so......

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ibis Team

Loud noises and terrible water temperature

Customer review rating 4.2/5

Cassandra Families - 30/05/2019 AccorHotels certified review

The hotel was clean - the staff polite. My room sounded like there was being laundry done all the time. Every time I took a shower it would go between scalding hot and freezing cold. I told the staff when I was checking out and they said we know we have a problem and nothing further.

Visit to Warsaw Old Town

Customer review rating 4.2/5

Cathy H. Couples - 25/05/2019 AccorHotels certified review

Clean, modern hotel, friendly staff. Good transport links. Good restaurant and bar. However, the sudden drop n temperature meant the room was freezing as the heating had been turned off as 'it is summer'! Our room was kept clean and there was no problem getting an extra pillow. Had a couple of meals during our stay which were varied and good quality food. Staff helped to download our boarding passes as we struggled with the IT!

IBIS, Varšava, Stare Miasto

Customer review rating 4.2/5

L. Business - 24/05/2019 AccorHotels certified review

very pleasant, I return back

Awesome

Customer review rating 4.2/5

Paul O. T. Business - 19/05/2019 AccorHotels certified review

Great experience. I felt at home

Dear Mr T., We very much appreciate your comments regarding your stay at the ibis Warszawa Stare Miasto (Old Town). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lidia Rucinska Hotel Operation Manager

heating system switched off

TripAdvisor rating 4.0/5

perols Business - 18/05/2019 TripAdvisor review

The worst, what can happen during a period of cool weather in the beginning of May: The heating system has been switched off by the management and the stuff on duty is not able to switch it on. Unbelievable!

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Warszawa Stare Miasto (Old Town). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Few words of explenation:the system was not switch off by managment .Our a.c system is not automatical and needs to have restard period c.a. few hours and it can be done only by the maintenance service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lidia Rucińska Hotel Operation Manager

Nearly Perfect

TripAdvisor rating 4.0/5

berntivargrannes Family - 08/05/2019 TripAdvisor review

The hotel is located 10 min. walk from the old town with allot of restaurants. Easy check-in and check-out. The room on the 6th floor was spacious with a small balcony, which is nice in the spring/summer time. The breakfast buffet was good, with allot to choose from. The disappointment was that there is no mini fridge in the room and that the hair dryer was more a hair blower (sais my wife). I select average on service, as the bartender was not very polite and attended a local customer behind me in the que first and did not seem to intrested handling my order.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Warszawa Stare Miasto (Old Town). I am sorry that your experience with our service at the bar did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Lidia Rucinska Hotel Operation Manager

Excellent

TripAdvisor rating 4.0/5

Derek S Business - 17/04/2019 TripAdvisor review

The Reception staff helpfully spoke English and were very efficient and quick with the check-in. The room was spotlessly clean. Although the hotel is central for the old town, it was not at all noisy. The breakfast was good. It is definitely a hotel that I will stay in when in Warsaw in the future.

Disaster

Customer review rating 4.2/5

Lukasz Business - 03/04/2019 AccorHotels certified review

I am waiting for invoice correction almost 2 weeks and still did not get it.

Szanowny Panie, Serdecznie dziękujemy za poświęcenie czasu i podzielenie się z nami uwagami na temat pobytu w ibis Warszawa Stare Miasto. Jest nam niezmiernie przykro, że nie spełniliśmy Pana oczekiwań; proszę zatem przyjąć z tego powodu nasze najszczersze przeprosiny. W ramach Ibis, dokładamy wszelkich starań, aby zapewnić każdemu gościowi usługi najwyższej jakości, dlatego też przedstawione przez Pana opinie są dla nas niezwykle ważne. Pragniemy zapewnić, że już podejmujemy odpowiednie kroki, aby zniwelować problem i uniknąć jego powtórzenia się w przyszłości,dlatego też zwracam się z prośbą o przesłanie danych,na które powinna zostać wystawiona faktura oraz adresu pod który powinniśmy ją wysłać. Bardzo proszę o kontakt w powyzszej sprawie na skrzynkę mailową do Kierownika Recepcji h3… Z poważaniem, Lidia Rucińska Dyrektor Operacyjna Hotelu
Customer review rating 4.2/5

Anonymous Business - 11/03/2019 AccorHotels certified review

stay itself was ok, check-in was slow however before arrival: - annoyingly, I received so many mails from Accor during the weeks before arrival, with various content, all of them unneeded, useless, all of them in Polish - the reservation I had made was only guaranteed 'until 2pm', which is rather ridiculous, isn't it? to turn it into a guaranteed reservation (arrival 11pm) was very difficult: several phone trials with nobody picking up, several emails until it was finally confirmed. Most annoying: after I had provided my card # etc. which was the requested action, I still received emails telling that reservatin is guaranteed until 2pm - you certainly have to work on this

Dear Mr L., Thank you for taking the time to tell us about your experience at the ibis Warszawa Stare Miasto (Old Town). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lidia Rucińska Hotel Operation Manager

A very "basic" experience

Customer review rating 4.2/5

Anonymous Business - 10/03/2019 AccorHotels certified review

The web check-in was very efficient, people at the helpdesk pleasant and helpful. The room was extremely minimal, no amenities, no coffe in the room. Not a memorable stay.

Dear MIRANDA G MS S., Thank you for taking the time to tell us about your experience at the ibis Warszawa Stare Miasto (Old Town). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lidia Rucinska-Hotel Operation Manager

Quick and polite service at the Reception, in the Restaurant and in the Bar

Customer review rating 4.2/5

Th… Business - 19/02/2019 AccorHotels certified review

Through out my stay the staff was very polite - felt me very welcome Thank you so much

Dear Thomas! Thank you very much for your 100% recommendation. I am so proud of my Team, that everything was perfect and all right. I would like to invite you to us second time! If I will be in the office I would like to welcome you personally. Greetings, Marta Małkińska - "Heartist" in Ibis Warsaw Old Town

Value for money

TripAdvisor rating 4.0/5

Vacation66302131775 Solo travel - 13/02/2019 TripAdvisor review

I found my two nights stay in this hotel to be very pleasant clean tidy and staff very helpful the only thing I found that was unusual for me no coffee or tea in the room,I suppose it's what you pay is what you get other than that I would recommend this hotel staff food and drink is very reasonable and room is very clean and tidy and also is a lovely city walking distance of all things you need to see in Warszawa

Dear Vacation66302131775! Thank you so much for your review about Ibis Warsaw Old Town. I am very happy and proud of my Team. I would like to invite you to our hotel one more time. Maybe then you will give us 100% recommendation. :) I wish you nice day and a lot of smiles. Best regards, Marta Małkińska - "Heartist" in Ibis Warsaw Old Town

Good location hotel

Customer review rating 4.2/5

Hanna S. Solo - 21/01/2019 AccorHotels certified review

It was quite good as location is my priority. No kettle in rooms No ironing board Strange hair dryer - useless Heavy in weight comforter Thin towels But also many positives - nice service, clean rooms, good breakfast.

Dear MAdam S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Lidia rucinska Hotel Operation Manager

Great hotel in good price

TripAdvisor rating 4.0/5

nikosangelopoulos Couples - 08/01/2019 TripAdvisor review

Very good price, value for money hotel, i allways stay here where i come to Warsaw. It's my 8th time in this hotel and all this time i have never had a problem. Very friendly and ready to help reception

Dear Explore20605949979! Thank you very much for opinion about Ibis Warsaw Old Town. I promise, that I will show my Team your words - it will be huge doze of stunning and fantastic energy for them. I would like to invite you to our colorful thresholds. Feel welcome. I wish you a wonderful time! Best regards, Marta Małkińska - "Heartist" in Ibis Warsaw Old Town
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