Hotel - ibis Warszawa Stare Miasto (Old Town)
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Warszawa Stare Miasto (Old Town) Hotel

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4.0/5 1,659 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Underground garage: PLN 60 per day (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 20  PLN
  • 100% non-smoking hotel
  • Air conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Cash machine (Nearby)
    • Currency exchange (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 333 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Web TV
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 4,015 reviews

Our guest reviews for ibis Warszawa Stare Miasto (Old Town)

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,659 reviews
TripAdvisor review
Business - 19/04/2018
« A Very Good Place »

An ideal location for the Old Town. The fast check in was helpful after a long journey. It was a spotlessly clean room and quiet. All the staff were very helpful and pleasant. My wife and I will certainly plan to stay here again.

TripAdvisor review
Family - 12/04/2018
« I WILL RETURN FOR SURE!! »

We had three memorable nights at Ibis Warszawa Stare Miasto. The location is perfect, only ten minutes walk from Syrine Square, with baby car! The room was clean and comfortable and there were empty space for the 3yaer child, to play. What was really extraordinary, was the little playground for the kids in the lobby, which really helped us with the boy. Breakfast, good enough and the personnel was kind and helpful. We will be back, for sure!

AccorHotels certified review
Anonymous Business - 03/04/2018
« OK »

Staff friendly . Décor in Hotel Room needs to be renewed especially bathroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., We very much appreciate your comments regarding your stay at the ibis Warszawa Stare Miasto (Old Town). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lidia Rucinska Hotel Operation Manager

AccorHotels certified review
Roman Business - 02/04/2018
« Good quality »

Good quality hotel, at our stay in march 2018 on second floor it was dusty because of refreshing some rooms, but our rooms were very good and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Warszawa Stare Miasto (Old Town). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lidia Rucińska-Hotel Operation Mangaer

AccorHotels certified review
Armands Couples - 28/03/2018
« 9/10 »

Our favorite hotel in Warsaw has been staying 3 times. Perfect location near the old town. Good service. Super good breakfast (especially omelette and pancakes, I've stayed at several Ibis hotels in many countries - believe me, breakfast is all about the best). The only minuses - a narrow parking lot, if you have a larger SUV, the lower section is fairly difficult. The rooms require a reconstruction, especially 161, in which we stayed. We will be back :)!

AccorHotels certified review
Anonymous Friends - 27/03/2018

The only issue with the hotel was that on a number of occasions the key cards to the rooms did not work and this meant a number of journeys back down to reception. However everyone on reception was very helpful when we reported the issue.

AccorHotels certified review
Anonymous Business - 15/03/2018
« Silent and clean room good breakfast bad usd/pln currency »

Not good welcome. No slippers. Usd/pln currency was much higher then market price. Could be more music channel on tv. Good breakfast clean room silence. Free mobile phone at room was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the ibis Warszawa Stare Miasto (Old Town). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lidia Rucińska Hotel Operation Manager

AccorHotels certified review
Michal Business - 12/03/2018
« Unsatisfying »

While I do appreciate the fact that the hotel has decided to renovate the rooms (Ive stayed in the hotel several times in the past), I dont think the way in which its done is appropriate. The 2nd floor has dust floating in the air as the doors to the rooms being renovated are constantly open. The noise didnt bother, but the fact that every room door and the hallway is covered entirely with plastic to prevent it from getting dirty. I think its unacceptable to keep guests in such conditions. It would be sensible to close off an entire floor, rather than have some rooms available. On top of that, the bathroom door had to be locked at all times, since the smell of sewage was emanating from the shower drain and toilet. I also think that when renovating, the windows could have been changed, as the noise from the street was very present in the room (room 227). I frequently stay at accor hotels (silver card holder), and I know that its not what the average experience is, nonetheless I do feel let down this time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., Thank you for taking the time to tell us about your experience at the ibis Warszawa Stare Miasto (Old Town). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We would like for you to give us the opportunity to demonstrate our high quality standards; kindly accept a voucher in the amount , which you will be able to redeem at a future stay with us. Can you be so kind and forward me the address under which we should send the voucher.Thank you. We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Sincerely, Lidia Rucińska Hotel Opration Manager

AccorHotels certified review
Em Couples - 06/03/2018
« Very clean, good breakfast, excellent location »

Excellent

AccorHotels certified review
Saulius Families - 27/02/2018
« Very warm and friendly hotel »

The AHU system sounds loud at night and and prevents sleep.

AccorHotels certified review
Piotr Business - 24/02/2018
« Business trip. »

Everything was great.

AccorHotels certified review
Ondrej Couples - 18/02/2018
« Unforgettable Warsaw »

The stay in your hotel was part of our first visit to poland and warsaw. I would never thought that brand like an ibis can offer such a valuable experience to guests, with such a pleasure from only the 3* grade! We know accorhotels is a significant trusted brand that has a lot to offer, but the thing is we had been ever more, like super excited. To clarify why it was so, we have got a "upgraded" room to ones with balcony on the upper floor, but that wasnt hardly the prime reason. As we have entered the room, it was fully decorated in the lovely valentines style (it was 4. of february as i can remember), which looked like a room for newly married couple on the honeymoon. So not only we were surprised, but we couldnt resist the burst of laugh. So by this review i would like to give a huge thanks to the whole frontoffice team and other departments that were involved, but mainly the receptionist girl (sadly i dont remember the name), who was responsible for all of this. The she had put into it was visible more than ever and it was greatly appreciated. To conclude all of this beautiful experencie, the stay with you added pretty considerable mark upon our "anniversary" trip or just simply holiday of couple, which have just fallen in love. To point out some objective criticism and to not sound only like an possitive enthusiast, i still havent got the points in leclub membership for the last night of the stay. Not important to mention, only as some kind of joke, because i know we all like retroclaims :)

AccorHotels certified review
Adam N. A. Families - 16/02/2018
« My heart in Warsaw »

I would like to thank everybody in this hotel for big and nice hospitality. Especially I have to send THOUSAND thanks to front office members Marta, Veronika and Mateusz. The best workers in Warsaw. They provided good services for my tired sister and niece.

AccorHotels certified review
Anonymous Friends - 03/02/2018
« Great hotel and everyone in party agreed »

Hotel was spot on - clean and friendly staff. Breakfast also good as was location to Old Town in Warsaw.

AccorHotels certified review
Antony P. Business - 02/02/2018
« I was very happy with my experience at the hotel »

The new menu in the restaurant is very good

AccorHotels certified review
Alan Friends - 29/01/2018
« Cosy and clean, highly recommend »

Cosy and clean, highly recommend

AccorHotels certified review
Adam P. Couples - 17/01/2018
« Got exactly what I expected »

Already stayed in this hotel > 5 times. Every time I can see a significant improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam P., Thank you so much for your kind words. Our team is working every day to provide a superior service experience for every customer. We hope you will visit us again and again and that your next visit will be even more pleasant than the previous ones. Sincerely, Dominika Zyska Deputy General Manager

AccorHotels certified review
Anonymous Couples - 09/01/2018

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your experience. It is always a pleasure to receive positive feedback and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominika Zyska Deputy General Manager

AccorHotels certified review
Julia Y. Families - 09/01/2018
« Good service and hospitality »

Hotel is renewed and fresh. Stylish design. High level of customer care from personal services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia Y., It is always a pleasure to receive such positive feedback from our guest. I will share your comments with the team. We hope your next visit will be as pleasant as the previous one. Sincerely, Dominika Zyska Deputy General Manager

AccorHotels certified review
Ira Couples - 07/01/2018

No toilet accessories.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ira, We very much appreciate your comments regarding your stay at the ibis Warszawa Stare Miasto (Old Town). I would like to add that at Ibis hotels we do not provide disposable (single-use) cosmetic accessories. The rooms are equipped with reusable toilet accessories due to our Sustainable development program Planet 21. Sincerely, Dominika Zyska Deputy General Manager

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