Hotel - ibis Warszawa Stare Miasto (Old Town)
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Warszawa Stare Miasto (Old Town) Hotel

4.0/5 1,780 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 185.00 PLN Non member rate
From 175.75 PLN Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Underground garage: PLN 60 per day (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 333 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • Iron in room
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,198 reviews

Our guest reviews for ibis Warszawa Stare Miasto (Old Town)

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,780 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
R. S. Friends - 13/09/2018 AccorHotels certified review
« As usual - good »

Good

Magdalena Friends - 11/09/2018 AccorHotels certified review
« Parasite infection »

Both guests got a parasite infection, most commonly found in bed sheets which have not been cleaned on after multiple guests. Medical attention was required!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to tell us about your experience at the ibis Warszawa Stare Miasto (Old Town). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Dear Madam,first of all I would like to assure you that our laundry service is working on the high quality product with all health and safety required certificates.We did the spot check of your stay and condition of the room according to the HSK reports.On the day of your arrival your room had been cleaned and new bad sheets had been exchanged. We are exchanging the laundry after every guest ,but if the guest is staying longer, we are exchanging the bed set sheets every 3 rd day or on the individual request of the guest. Dear Madam, I have checked as well the reports of the reception and there was no record of the remarks from you during whole your stay regarding the condition of the bed nor cleanleness stage of the room.On other words we did not have a chance to correct the situation and full filled your wish. Once again I would like to apologise you for all inconvinience and assure you that we are using the laundry service which is using high quaity of the product and the laundry itself has all healt&safety cerificate. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lidia Rucińska Hotel Operation Manager

Couples - 11/09/2018 TripAdvisor review
« Pleasant stay »

Very good hotel, people are kind kind and attentious; the breakfast was very good; convenient location close to the historical centre; rooms were clean and comfortable. We were satisfied, nothing else to comment.

Daria Families - 28/08/2018 AccorHotels certified review

The room was nice and clean but the quality of the food offered by the restaurant was rather poor and overpriced.

Terry G. Couples - 24/08/2018 AccorHotels certified review
« Excellent long weekend visit »

Hotel facilities and service were excellent. We ate in the restaurant a few times and the food and service were very good. Love the new bathroom design. Only comment would be that the restaurant staff are very keen in switching the service from breakfast to lunch and dinner to breakfast whilst we were finishing our meals, this included vacuuming around our table. Please let diners have the time and space to eat their meals.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terry G.! Thank you very much for your constructive opinion. I would like to meet you personally during your next stay in Ibis Warsaw Old Town. I wish you lovely day and a lot of happiness. Best regards, Marta Małkińska – “Heartist” Ibis Warsaw Old Town

Tess Friends - 23/07/2018 AccorHotels certified review
« Great choice for location and price »

This hotel is a very short walk from old town and on both a tram and several bus lines for getting elsewhere. The room is typical Ibis functional. I am glad I had my own shower cap as there are none in the room. I thought the breakfast was great for the price. It is a mixed spread of hot and cold foods, some salad, cheeses, meats, eggs, fruit, yogurt, etc. If you need gluten free food later in the day, use the build your burger option (available at the bar or restaurant). The gluten free roll is great. I don't know the brand, but it is worth trying. The front desk is very helpful with what to see while in town and in booking my cab to the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TERESA P.! Thank you very much for your review. I hope, that I can welcome you in our colorful Ibis again during your next visit in capital of Poland. Warmly greetings from sunny Warsaw, Marta Małkińska – “Heartist” in Ibis Warsaw Old Town

Anzhela D. Friends - 22/07/2018 AccorHotels certified review
« usual, good Ibis »

Ibis is always Ibis!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anzhela D.! Thank you so, so much for your opinion. I wish you lovely day and a lot of smiles! : ) Best regards, Marta Małkińska – “Heartist” in Ibis Warsaw Old Town

Yf Families - 22/07/2018 AccorHotels certified review
« Good »

Good hotel, well located, basic rooms (No safe, no coffee, no drinking glasses)

Our hotel has responded to the review
Our hotel has responded to the review

Dear YARON F., Thank you so much for your opinion about our colorful Hotel. I am sure, that we can welcome you in our Ibis soon. I hope, that I can invite you to the reception desk personally. : ) I wish you a nice day and a lot of smiles Best regards, Marta Małkińska – „Heartist” in Ibis Warsaw Old Town

Eric Families - 20/07/2018 AccorHotels certified review
« Visiting Warsaw »

Nice stay nearby the old Town

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric! Thank you so, so much for your words about our colorful Ibis. I think, that is not your last visit in our Hotel, but I am sure – we will see at Muranowska 2 soon. I will welcome you personally. : ) I wish you a nice day and sparkling energy! Warmly greetings from sunny Warsaw, Marta Małkińska – “Heartist” in Ibis Warsaw Old Town

L. Business - 20/07/2018 AccorHotels certified review
« Ibis Warsaw, Stare Miasto »

I was satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tuma L.! Thank you so, so much for your words about our colorful Ibis. I would like to welcome you in our sparkling Ibis personally during your next visit in capital of Poland. : ) On the other hand, I would like to send to you many many smiles and stunning energy! Warmly greetings from sunny Warsaw, Marta Małkińska – “Heartist” in Ibis Warsaw Old Town

D.r. G. Friends - 17/07/2018 AccorHotels certified review
« Ms. DR G. »

I had an excellent stay at the Ibis hotel. My companion and I were greeted most hospitably throughout; I had a small misfortune with a dry cleaned item. The concierge, Marta, immediately corrected the situation by offering us an upgraded room and a hospitality drink and sweet tray when we returned to Warsaw. The breakfasts were lovely and fresh; the hotel was spotlessly clean. I would most certainly return to an Ibis hotel on my next trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DENISE! I would like to send to you a lot of smiles and many thanks for your review. This is “pure happiness” for me, that your visit in our Ibis was amazing, fantastic, unique… Memorable! I am sure, that I will welcome you personally in our Ibis during your next visit in beautiful capital of Poland. I am waiting for you and your Friend. :) Have a lovely day! Marta Małkińska – “Heartist” in Ibis Warsaw Old Town

Tom P. Solo - 14/07/2018 AccorHotels certified review
« Great »

Very pleasant, very friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear TOMISLAV P.! Thank you so, so much for your positive review. I am very proud of my Team, that they made your visit unique and fantastic. One more time – many thanks for your all “10”. We are waiting for your visit in our hotel. Impatiently! : ) I wish you a lovely day! Greetings from sunny capital of Poland, Marta Małkińska – “Heartist” in Ibis Warsaw Old Town

Maja Families - 14/07/2018 AccorHotels certified review
« pleasant »

Very nice place,the only thing that was missing was a kettle in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAJA L.! Many, many thanks for your positive review. : ) I am sure, that during your next visit in Poland we will see at Muranowska 2. Of course in our colorful lobby. Have a nice sparkling and beautiful day! :) Warmly greetings, Marta Małkińska – “Heartist” in Ibis Warsaw Old Town

249florida Solo travel - 07/07/2018 TripAdvisor review
« Warsaw June 2018 »

I stayed in this hotel in June 2018. The location is excellent. Close to public transportation, points of interests,local cafes. The front desk service was not always efficient and not always responding to the guests wishes in the timely manner. On the other hand I found Miss Basia L. from the housekeeping department being very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your remarks.I will share your opinion with the rest of the team.With great pleasure I will share your opinion with Mrs.Basia.Best regards-Lidia Rucińska-Hotel Operation Manager

Nb Solo - 06/07/2018 AccorHotels certified review
« Good value in a good location »

No problems

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEIL B.! Thank you so much for your constructive review. I would like to invite you to our colorful Hotel again. I hope, that I will welcome you at the reception personally. If you would like to contact with me – please write an e-mail. My address can find at the official hotel’s website. I am waiting for you message. : ) Warmly greetings from sunny Warsaw Marta Małkińska – “Heartist” in Ibis Warsaw Old Town

Catfab Couples - 27/06/2018 AccorHotels certified review
« Good stay for a decent price. »

Lobby is big and nicely decorated. Staffs are friendly. Location is close to the old town. Room is ibis standard. Just the toilet was smelly. And we found the room key could not always work. Breakfast is excellent with this price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HIU TUNG C.! Thank you so, so much for your review and unique words. Of course, we will see in our colorful Ibis during your next visit in capital of Poland. If you need my help with your next reservation – please write an e-mail to me. My address can find at official hotel’s website. I wish you a nice day and a lot of smiles. : ) Warmly greetings from sunny Warsaw Marta Małkińska - “Heartist” in Ibis Warsaw Old Town

Anonymous Business - 24/06/2018 AccorHotels certified review
« Over the average »

Good service, excellent location, room amenities over the average

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at the ibis Warszawa Stare Miasto (Old Town). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lidia Rucinska Hotel Operation Manager

Eva Couples - 22/06/2018 AccorHotels certified review
« hotel need the renovation »

The rooms need the renovation. The service in bar was terrible. But the location and breakffast was excellent. Parking should be renovated as well as you can destroy your car there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to tell us about your experience at the ibis Warszawa Stare Miasto (Old Town). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lidia rucińska Hotel Operation Manager

Peter Solo - 20/06/2018 AccorHotels certified review
« Very Good »

Very Efficient and Friendly Check in and especially thanks go to Nicholas at the Front Desk who organises the Early Breakfast .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at the ibis Warszawa Stare Miasto (Old Town). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lidia Rucinska Hotel Operation Manager

Anonymous Solo - 15/06/2018 AccorHotels certified review
« A clean and conveniently situated »

The staff at reception are very helpful & friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARION! Thank you so, so much for your very positive opinion. I am very pleased to read that you are satisfied with our service. : ) We are staying at your disposal in case of further reservations. Greetings from sunny Warsaw! Marta Małkińska – “Heartist” in Ibis Warsaw Old Town

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 185.00 PLN Non member rate
From 175.75 PLN Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates