Hotel - Mercure Kuta Bali
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Mercure Hotel

Mercure Kuta Bali

Jalan Pantai Kuta 10 X  Br Pande Mas 
80361  KUTA
INDONESIA

1,332 reviews
TripAdvisor Rating Based on 1,332 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Wheelchair access
  • Outdoor unheated pool
  • Well-being
    • Jacuzzi
    • Massage
  • Golf course 9 holes

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Wheelchair access
  • Air Conditioning
  • NGURAH RAI
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Well-being
    • Jacuzzi
    • Massage
  • Golf course 9 holes
  • Clay tennis court  (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Glass bottom boat (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Pedal boat (Nearby)
    • Rafting (Nearby)
    • Rowing (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Horse riding (Nearby)

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
See all services

Hotel location

Our rooms

  • 130 rooms
  • 8 non-smoking rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • Web TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,498 reviews

Our guest reviews for Mercure Kuta Bali

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,332 reviews
AccorHotels certified review
Wie'l Families - 23/07/2017
« Regret  »

3 times i stayed here, ( if i have a good bargaining, i would choose another hotel ) 1st time couple years ago, thats the worst , i was stayed at a corner backside room, the room is dark, humid , dirty , 2nd times better, i got a room with loby view even still dark , old interior The 3rd times, i complained, i asked for a better room upstairs , and finally they gave me a renewed room, tq for your compliment I'm a member , i think i supposed get better treatment , in fact i didn't .

AccorHotels certified review
Luki P. Families - 20/07/2017
« Very nice »

The hotel near kute beach and shopping mall

AccorHotels certified review
Danika H. Couples - 19/07/2017
« Disappointing  »

Hotel is tired, dirty and staff are not friendly.

AccorHotels certified review
Philip S. Families - 16/07/2017
« Staff and location are the best assets  »

We stayed in one of the seafront junior suites which is a good sized room for 2 adults and 2 children. A bit out of date but I understood that the property is under renovation. Very friendly staff. Extra plus to pool guys and check in / check out staff. Breakfast didn't meet Accorhotels standard though. Food from restaurant excellent.

AccorHotels certified review
Vorakorn N. Couples - 16/07/2017
« Great staff and good location »

This hotel is located at beachfront and near by shopping area and a lot of food to choose. Staff are very friendly and helpful. The room is quite old but the bed is good.

AccorHotels certified review
Catharina Families - 12/07/2017
« Good »

Nice

AccorHotels certified review
Parlindungan N. Families - 11/07/2017
« Good »

Good but, take long time to check in.

AccorHotels certified review
Margaret Friends - 10/07/2017
« Felt just like home »

The staff at mecure Kuta made us feel very welcomed at any point of time. They are always smiling and greeting us. The breakfast buffet had varieties to suit different taste buds and staff were very prompt to replenish whatever was not available and attend to our needs when asked. The only downside was the room we stayed in was a bit small and not very well lit.

AccorHotels certified review
Mimmi K. Couples - 08/07/2017
« Service was not good »

We checked in around 2.15 but had to wait for our room until 3 pm. The staff didnt warn us about the delay so we just had to sit in the lounge hungry after a long travel. Then, they never brought us our luggages, so after 1 hour we picked them ourselves from the reception. We got a non renovated room 202 and for some reason all the staff knew us, and kept on asking why are we only staying for 1 night. They really treated us as 2nd class guests and we paid 85€ for the 1 night. Our flight left on midnight, so we would have wanted a late checkout or even a dayroom, but they only could offer check out at 1 pm, which was better than nothing but still a day room would have been nice. We didnt feel welcome at all on our 1 night stay.

AccorHotels certified review
Iksan Families - 06/07/2017
« Good experience in staying on strategic hotel »

In general the hotel services, physical condition, and crews are superb with reasonable rate to spend.

AccorHotels certified review
Jimmy H. Families - 03/07/2017
« Jimmy Herlambang »

Family holiday at the Hotel Mercure - Kuta Beach was great for all of us. The location of strategic hoteal near the beach, close to the location of shopping "Beach Walk" add value plus for hotel Mercure Kuta Beach. The building and furniture hotel is quite good as budget hotels in general. Good service and Friendly. Food and drink for breakfast is quite varied and tasty. The hotel atmosphere is quite and comfortable. A little comment about the bathroom where the concept of the bath with a bedtap is little dificult to bathe for parrents because the floor is a bit slippery so it is quite dangerous to slip. Perhaps with a spacious bathroom is not so widely made the concept of shower better without bedtap.

AccorHotels certified review
Andini N. Families - 03/07/2017
« Ms »

Very Funtastic Hotel.

AccorHotels certified review
Karsono Families - 03/07/2017
« Very interesting eventhough in the peak season give us upgrade my booking room »

It's amazing when I arrive at the hotel and check in ,hotel staff speak with my mother language and inform me that they upgrade the room that I book before. Thank's alot for this

AccorHotels certified review
Arief Families - 03/07/2017
« Overall Dissatisfied »

Overall im dissatisfied with, especially the one i saw in all web and in the reality is TOTALLY DIFFERENT the only good things about mercure kuta is the location is near the beach... thats ALL!... so theadvertise about close to market. close to mall. etc isnt that usefull at all, because Kuta is so crowded and 1 hour of riding a car is just 100-200meters at evening.... Different story if the price is cheap .. but the price is skyrocketing.. and almost the same as Hard rock Hotel.. can u imagine that... sorry for harsh word.. but its the true =D

AccorHotels certified review
Mini S. Families - 01/07/2017
« Good »

Overall was good the pool, the breakfast i like , but for me with 2 kids the room size is too small...thank u

AccorHotels certified review
Tommy Families - 24/06/2017
« Happy to be a Platinum Accorplus member »

On this occasion, i had the privilege to have an upgrade to a suite room. The front office staff was very friendly and welcoming. I enjoyed my stay in Mercure Kuta. Good job...

AccorHotels certified review
Kyle B. Couples - 23/06/2017
« Disappointed »

Staff friendly and facilities good. I am very dissapointed that $280 Aus was stolen from our safe by your staff. I had $1000 in and $280 was removed only as to not draw attention to the theft. I will also be emailing head office as it really upset a great holiday

AccorHotels certified review
Netty L. Solo - 22/06/2017
« the staff has been most helpful and professional »

the staff has good product knowledge which makes me(my first in Bali) at home

AccorHotels certified review
Jonathan Solo - 22/06/2017
« New room is great! »

The newly renovated rooms reflects the good standard of Mercure hotel chain, however the breakfast is still poor and in need of improvement.

AccorHotels certified review
Tumpak T. Families - 22/06/2017
« Lovely hotel »

Next to kuta beach, nice staff & various breakfast meals

Our most recent 20 reviews
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