Hotel - Mercure Kuta Bali
Mercure Hotel Mercure Hotel

Mercure Kuta Bali

3.5/5 1,450 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • NGURAH RAI
  • Languages spoken at the hotel
    • English
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request
  • Golf course 9 holes
  • Clay tennis court  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Glass bottom boat (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Pedal boat (Nearby)
    • Rafting (Nearby)
    • Rowing (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Horse riding (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
See all services

Hotel location

Our rooms

  • 130 rooms
  • 8 non-smoking rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 1,737 reviews

Our guest reviews for Mercure Kuta Bali

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,450 reviews
Ajeng N. Y. Families - 05/08/2018 AccorHotels certified review
« Fantastic »

My short trip that i stayed with Mercure hotel was really fabtastic. No complain at all. Definetely will stay with them again in my future

Our hotel has responded to the review
Our hotel has responded to the review

Dear ajeng n., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

R. Friends - 30/07/2018 AccorHotels certified review
« Great location, great, friendly and helpful team »

The amenities are very good. Even though there are many rooms, the hotel is quiet. The location is great close to the main streets and in front of the beach. The view from the swimming pool is amazing. The only negative comment I would have is the lack of hotter water when taking a shower as my room's hot water never got warmer than cold... The team at reception, pool and breakfast is great as well as the cleaners. Very friendly and smiling. Also knowledgeable when organizing day trips across the island. I recommended your hotel upon my return to Europe and will continue to do so.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jerome r., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Y. Business - 24/07/2018 AccorHotels certified review
« Fusion »

I enjoyed the athmosphere especially i was in a business trip but also can still experienced the vibe of Bali and the beaches. I also loved the foods and the service at the front desk were awesome!

Our hotel has responded to the review
Our hotel has responded to the review

Dear rambu y., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Hester Friends - 19/07/2018 AccorHotels certified review
« Great hotel »

It was a great hotel with an amazing view close to the beach. The staff was amazing and very helpful and friendly. They were busy with maintenance, so it was quite noisy sometimes till late or very early in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hester M., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Jay Solo - 17/07/2018 AccorHotels certified review
« Very satisfied »

Lived up to expectations. Staff very friendly and extremely helpful and accommodating. Very nice hotel architecture. Very clean. Nothing bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jens {guest_last_name}, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General manager

Chris F. Couples - 10/07/2018 AccorHotels certified review
« Friendly accommodating staff. »

Staff were nice and friendly. We had a problem with the bedding that we discovered late at night and someone resolved it rapidly. No other issues whatsoever.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher F., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Xiaotong W. Friends - 10/07/2018 AccorHotels certified review
« Amazing »

Good experience. Staffs are very nice and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xiaotong W., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Mohammed A. Families - 08/07/2018 AccorHotels certified review
« Excellent hotel »

Very nice and excellent hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed A., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Couples - 29/06/2018 TripAdvisor review
« Best Hotel, excellent service »

Very recommended hotel. From the warm greeting of the staff at the frontdesk, to the cleanliness of the rooms and surrounding. Also delicious breakfast. And the location is very accesable to Kuta Beach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregorius E, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Kritsadha Y. Friends - 28/06/2018 AccorHotels certified review
« Good hospitality »

It was very nice that we got complimentary room upgrade. Staff was helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kritsada Y., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Glynn D. Couples - 27/06/2018 AccorHotels certified review
« Stunning view, very comfortable and complimented with 5 star service. »

My partner and I stayed at Hard Rock hotel and another in Ubud on this same trip. Mercure Hotel Bali was our favourite with its cleanliness, service, comfort and location. The infinity pool is stunning and the newly renovated rooms are up to date with modern style, very comfortable bed, large shower and very clean/new.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glynn D., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Tony Couples - 24/06/2018 AccorHotels certified review
« gr8 friendly staff always willing to help »

our stay was great very nice room only downfall was the choice of meals very basic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony M., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Siswandi Families - 23/06/2018 AccorHotels certified review
« Good »

Enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siswandi, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Srkesuma Families - 22/06/2018 AccorHotels certified review
« a magnificent stay @Mercure Kuta Bali »

Everywhere I stay with Mercure, I always had the feeling of not wanting to go outside the hotel. It's the warm feeling I had from their cozy rooms, their hospitality, and their beauty surroundings that makes me want to stay and come back for more. Everywhere I go, Mercure is one of my best option

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sari K., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Halina A. J. J. Couples - 21/06/2018 AccorHotels certified review
« Mr »

Outstanding staff from management to cleaning staff Breakfast staff BRILLIANT.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. J., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Ubayedul H. S. Solo - 14/06/2018 AccorHotels certified review
« Mercure Kuta Bali made my trip to BALI very joyful »

This is my first time to travel Bali. I had no idea about anything. When I have reached the hotel i found all staffs at reception are very polite nd cooperative. They have changed my room from ground floor to 2nd floor without any extra charge. Also they they have arranged my early breakfast. I am really satisfy nd enjoy the trip. Soon i will visit Bali with my family and we will stay the same hotel S. Dhaka

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ubayedul H., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Solo travel - 14/06/2018 TripAdvisor review
« Good location »

Refurbished room was good,WiFi was excellent,was on the 4th floor with ocean views from the side only.Very noisy till late night due to the music blaring from Hard Rock Hotel next door. Breakfast was ordinary. Location and Service was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronniebond007, Thank you for choosing to spend your night at Mercure Kuta Beach Bali. Your positive feedback is highly appreciated. We sincerely hope that this experience will not impair your confidence in Mercure Kuta Beach Bali and that you will give us the opportunity of welcoming you again. Best Regards, Tony Andrianto General Manager

Ricky Y. Families - 12/06/2018 AccorHotels certified review
« good location, quality n service. »

good experience. only reservation system should be improved to prevent double booking and confusion to the guest

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ricky K., Thank you for choosing to spend your night at Mercure Kuta Beach Bali. We are glad that you had a great experience with our services during your stay. Your positive feedback is highly appreciated and we ensure you that necessary actions had been taken to improve our services in the future. Looking forward to welcoming you again in the near future. With Best Regards, Tony Andrianto General Manager

Couples - 07/06/2018 TripAdvisor review
« Bali View »

Ideal location overlooking Kuta Beach. Fantastic view from roof top pool at sunset. All staff very friendly. Waiters in the restaurant attentive and quick to serve. Mojitos at sunset were good - but bar had a limited range. Wine was not available at the time - using Ramadan as an excuse. However this did not affect the stocks of other alcoholic drinks! Suggest that manager does better stock control.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brid016, Thank you for choosing to spend your night at Mercure Kuta Beach Bali. We are glad that you had a great experience with our services during your stay. Your positive feedback is highly appreciated and we ensure you that necessary actions had been taken to improve our services in the future. Looking forward to welcoming you again in the near future. With Best Regards, Tony Andrianto General Manager

David S. S. C. C. C. Families - 05/06/2018 AccorHotels certified review
« Great hospitality. with worse Air Conditioner ( AC ) »

i enjoyed the service and location of the mercure hotel in kuta. but every night We feel cold. due to the CentraL air coling that we can not control. the fan that is so high and it interrupts the comfort of our family sleep. plus a sink that often floods.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David S., Thank you for bringing to our attention the problem you have encountered during your visit in our hotel. We sincerely hope that this experience will not impair your confidence in Mercure Kuta Beach Bali and that you will give us the opportunity of welcoming you again. Best Regards, Tony Andrianto General Manager

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