Hotel - Mercure Kuta Bali
Mercure Hotel Mercure Hotel

Mercure Kuta Bali

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3.5/5 1,385 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Wheelchair access
  • Outdoor unheated pool
  • Breakfast
  • Well-being
    • Jacuzzi
    • Massage

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • NGURAH RAI
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Well-being
    • Jacuzzi
    • Massage
  • Golf course 9 holes
  • Clay tennis court  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Glass bottom boat (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Pedal boat (Nearby)
    • Rafting (Nearby)
    • Rowing (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Horse riding (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
See all services

Hotel location

Our rooms

  • 130 rooms
  • 8 non-smoking rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • Web TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,580 reviews

Our guest reviews for Mercure Kuta Bali

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,385 reviews
AccorHotels certified review
Miss J. Couples - 06/12/2017
« Fabulous welcome! »

From the moment we arrived to the minute we checked out nothing was too much trouble. This property should be very proud of ALL their staff.

AccorHotels certified review
Glen M. Solo - 25/11/2017
« Glen M. »

The service was exceptional, especially since I arrived many hours before the due check in. A beautiful Mocktail was served to me and the staff communicated with me every 1/2 hour. Perfect location. All in all a GREAT STAY

AccorHotels certified review
Avril Couples - 22/11/2017
« We LOVED this hotel ;-) »

We chose this hotel for the location, originally going to book through an accommodation website but ended up signing up and booking through Accor Hotel so we could get airport pickup included for the same price. The hotel is located on Kuta Beach and is set back a little from the road. It could possibly be Kuta's best kept secret as if you're not staying there you may not even really notice it when you're walking by. The layout is very Balinese; tropical & outdoorsy. Our room was on the ground floor and had been recently renovated; we liked it a lot. It was large and had high ceilings, there was a small terrace with chairs out the patio door. The bathroom was deluxe. The king sized bed & pillows were absolutely amazing! We enjoyed the hotel so much that we spent most of our time there. We were just on a short vacation - 5 nights - to relax & rejuvenate. We planned to get out and about but once we checked into the hotel we decided we would rather just relax there. We spent late morning - mid afternoon at the infinity pool. It's a great atmosphere, lots of beach chairs & an excellent view of the beach/ocean. It was never busy when we were there, in fact most of the time we had the whole pool & area to ourselves. We sipped on delicious cocktails & Bintang beer and usually ordered something from the restaurant. The poolside service was excellent, staff were super friendly & accommodating. The entire staff were so amazing; they made us feel like we were so special & they always made sure we were happy and taken care of. It didn't matter if they were at the front desk, restaurant, maintenance, house cleaning, front gate.....they were all excellent. Breakfast was great (and included in our room price); there was always a variety of food with different dishes every day. The coffee was yummy. We always sat at the window seats looking out over the infinity pool and the beach - we loved it! We attended the BBQ on Saturday night, a weekly event they hold. It was good value - lots of meat/fish to choose from which they cooked at your request. There was soup & salad bar and of course the Asian dishes. Desert was to die for. They really go through a lot of trouble to pull off the Saturday BBQ. There was renovations going on when we were there but they didn't inconvenience us in any way. They had a temporary wall built to block it out. We have no complaints at all about this place & will definitely be back on our next Bali vacation:-)

AccorHotels certified review
Wangsit Families - 22/11/2017
« Strategic location, enjoyable stay »

The famous Kuta beach is just a step away from the hotel. The restaurant and the pool also offer you with a beautiful view of the beach from the 4th floor.

TripAdvisor review
Family - 19/11/2017
« Perfect Location, nice service »

The location is perfect, just a few step from Kuta beach and it is near Legian street. Really convenient for travel with family. And with Accor membership, i can upgrade my room and get complimentary for drop service to the airport in the last day. The hotel service is nice and friendly. Definitely will come back this hotel !

Our hotel has responded to the review
Our hotel has responded to the review

Dear 957cchu, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

AccorHotels certified review
Jean-michel L. Solo - 15/11/2017

very good service

AccorHotels certified review
Liz J. E. Friends - 14/11/2017
« Fantastic. Good location . Friendly staff . Will be back »

The staff were friendly. Loved the location. Food was very good and I look forward to going again .

AccorHotels certified review
Monica M. Couples - 13/11/2017
« Perfect location, view and staff »

The view from the pool is amazing, the room was perfect and the staff super friendly and helpful

AccorHotels certified review
Akranci Couples - 11/11/2017
« Super »

Toll

AccorHotels certified review
Abhi Friends - 11/11/2017
« Good »

Rooms were very small and other than that it's perfectly alright

AccorHotels certified review
Julian Couples - 09/11/2017
« Good place and staff but tricked by payment »

Nice pool and beautiful room. Also the location is good. However, I was tricked by your staff when I did my final payment. I was not advised that a transaction in EUR directly has a charge of 5% on wholesale as a consequence (my partner stood right next to me). I don't support this kind of robbery and also stated this on booking.com to warn other guests. Very unfortunate.

AccorHotels certified review
Anonymous Couples - 08/11/2017
« Recent stay »

Friendly staff as always, hotel is in a great location

AccorHotels certified review
Linda Couples - 02/11/2017
« Excellent »

We come back every year we love it

TripAdvisor review
Solo travel - 24/10/2017
« all about the staff and service »

had a lovely stay, had stayed here before about 2 years ago, great to see they have retained most of there great staff, always felt safe and secure, very central, beautiful roof top infinity pool, always quite, nice breakfast, beautifuly furnished and cleaned rooms, 5 star, nothing was ever to much, always polite and very professional. looking forward to seeing you soon, thank you all so much, kind regards, Simon Davies.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon D, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

AccorHotels certified review
P. G. Couples - 18/10/2017
« 30th Wedding Anniversary »

Being a member of ACCOR HOTELS, We stayed a 2 nights in Ocean View room 350, before going to Ubud. The view was great however the room was a bit dated, but very clean (just watch the high steps). The bed was great, nice & soft. Best part is the A/C after walking around all day. The roof top pool is great and you can just relax and watch the sunset sipping on a cocktail. Its central location is just another plus for me.

AccorHotels certified review
Anonymous Business - 16/10/2017
« Excellent »

Comfort and service excellent

AccorHotels certified review
Anonymous Friends - 15/10/2017
« Pleasant »

Room nice, bathroom could of been a bit nicer, children in the pool should have been controlled more. Pork bacon not beef bacon ... what even is beef bacon.. yuck!

AccorHotels certified review
G. Couples - 15/10/2017
« Great »

Everything was good and also friendly stuff , near with beach , will come back for stayin here again!

TripAdvisor review
Couples - 09/10/2017
« 2 Night Stop Over »

Being a member of ACCOR HOTELS, We stayed a 2 nights in Ocean View room 350, before going to Ubud. The view was great however the room was a bit dated, but very clean (just watch the high steps). The bed was great, nice & soft. Best part is the A/C after walking around all day. The roof top pool is great and you can just relax and watch the sunset sipping on a cocktail. Its central location is just another plus for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip G, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

AccorHotels certified review
Dr I. Friends - 07/10/2017
« Strategic location »

I must say your staff is really polite from everything. Really like their warm welcome and smiles. But things should be highlighted will be the room. It will be nicer if there are extra light in the room compare to the dim kind of light presented currently.

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