Hotel - Mercure Kuta Bali
Mercure Hotel Mercure Hotel

Mercure Kuta Bali

3.5/5 1,494 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • NGURAH RAI
  • Languages spoken at the hotel
    • English
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor unheated pool
    • Natural swimming pool
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request
  • Golf course 9 holes
  • Clay tennis court  (Nearby)
  • Boat excursions  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
See all services

Nyepi/Silent Day, 7 March 2019. Please note that check-in/check-out will not be possible on that day. The airport will be closed. Hotels in Bali will operate with limited activities and minimum lighting. Normal activity will resume at 6am on 8 March 2019.

Hotel location

Our rooms

  • 130 rooms
  • 8 non-smoking rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 1,829 reviews

Our guest reviews for Mercure Kuta Bali

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,494 reviews
Shaheen S. Friends - 06/12/2018 AccorHotels certified review
« Great time »

We had a great weekend at Mercure kuta Bali . Decent breakfast and courteous staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shaheen S., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Denny O. Business - 05/12/2018 AccorHotels certified review
« Satisfied »

The only comment is on the breakfast varieties are too little.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denny O., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Anggungi Families - 03/12/2018 AccorHotels certified review
« Good »

Overall Good, Nice People, Appealing and Delicious food, Comfy Room, little problem with the bathroom but they already fix it, wifi and tv chanel connection often lost, but they listened to the suggestions from the survey at breakfast also the recepstionist treating accor silver member very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anggun g., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Couples - 02/12/2018 TripAdvisor review
« Exhilarating stay at Kuta »

A fabulous property located right on the beach with a rooftop pool and lovely sea view rooms and pool ! The food was very good and service excellent . The staff were very helpful and the rooms are comfortable. The rooms are being renovated and I look forward to a very comfortable room on completion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KarunMenon, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Liz Couples - 28/11/2018 AccorHotels certified review
« 30th Anniversary Holiday »

It was excellent, we were greeted with warm and friendly staff. Upgraded and had a cake waiting for is on our room. All staff were exceptional from the restaurant, pool, reception and security guards. Excellent location and facilities. Only thing missing was a gym, but other than that would highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liz w., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Arda Business - 28/11/2018 AccorHotels certified review
« Saved by the hospitality »

Hospitality is the high point however the bathroom need to lots of attention in cleanliness and the floor room was sticky.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ardana f., Thank you for bringing to our attention the problem you have encountered during your visit in our hotel. We sincerely hope that this experience will not impair your confidence in Mercure Kuta Beach Bali and that you will give us the opportunity of welcoming you again. Best Regards, Tony Andrianto General Manager

Vieka A. I. Business - 27/11/2018 AccorHotels certified review
« good »

the place is good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vieka a., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Citra N. Couples - 21/11/2018 AccorHotels certified review
« Overall was excellent »

Service was excellent, nice view, i'm so happy to get the honeymoon room, beautiful cake from staff, very recommended to stay here.. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Citra n., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Ibong Families - 21/11/2018 AccorHotels certified review
« great service »

great, humble & fast services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bambang p., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Blessila L. Families - 20/11/2018 AccorHotels certified review
« The staff are the asset in this Hotel »

The location of Mercure Hotel Kuta, is perfect very near the Kuta Beach. Ambience was amazing and the staff were very friendly and accommodating. They have Infinity Pool over looking the SEA, great sunset. The room were clean, beds comfortable. Central to all shopping and plenty of restaurant around. It was my birthday during our stay and the staff of Mercure Hotel prepare a Birthday Cake to me. For me, the staff are the asset in this Hotel. Thank you, Mercure Hotel we had a blast staying in your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Blessila L., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Mohd S. H. U. Couples - 14/11/2018 AccorHotels certified review
« Exellent »

I feel safe, chill and everything good

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHD s. HAJI U., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Cyril B. Couples - 08/11/2018 AccorHotels certified review
« Very good scenery »

Very accessible to Kuta Beach, Just 2mins away! And Hotel Swimming Pool is very clean and nice for unwinding experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cyril B., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Debora Couples - 07/11/2018 AccorHotels certified review
« Enjoyed to stay in Mercure Kuta Beach »

I was stay 5 days and its such a great experience with the facilities in Hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debora j., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Anonymous Families - 04/11/2018 AccorHotels certified review
« Fantastic! »

Location was great. Room was lovely with nice outlook. Shower alcove cleanliness could be improved. Staff very friendly. Food delicious. Would come back and stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natalie d., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Kusdorotanti K. Solo - 31/10/2018 AccorHotels certified review
« Great location. »

Great room on first floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kusdorotanti K., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Lisa S. Couples - 30/10/2018 AccorHotels certified review

The staff very friendly and helpful, the bed and pillows where amazing , food was fresh dnd delicious. Will definitely stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa S., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Tina Couples - 28/10/2018 AccorHotels certified review
« mrs »

All staff were wonderful and could not help enough which made the stay more enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tina r., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Olan Business - 23/10/2018 AccorHotels certified review
« nice and comfortable »

clean, neat rooms, adequate facilities, good service and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olan, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Friends getaway - 18/10/2018 TripAdvisor review
« Fantastic staff, great food, location is excellent and the rooms are very clean with everything working. »

Thank you Mercure Kuta for your attention to detail, a special mention to Dewi for all the assistance a very valued staff member. From the moment of arrival to departure everything was like clock work and must be commended. Spectacular view from the suite right over Kuta Beach for sunsets and to watch the events. Thank you again..see you next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear u4ianoosa, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Friends getaway - 18/10/2018 TripAdvisor review
« Wonderful Stay »

We loved the hotel for many reasons: location, service, room comfort and connectivity of wifi. The pool was absolutely gorgeous for enjoying the view of the sunset. The hotel was undergoing renovation at some sections but that was not an issue for us because where we were, it was comfortable. Loved the colour choice of the room and the little touches in the room which showed smart design ideas. Definitely a place we would return when staying at Kuta in future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SG201516, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

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