Mercure Kuta Bali 4 stars

TripAdvisor rating 3.5/5 1,566 reviews
Mercure Kuta Bali
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+ 25 Services
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Hotel extras

  • Prime location on the beachfront of the famous Kuta Beach

  • Infinity Swimming pool and Spa with Kuta ocean view

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Newly refurbished Superior rooms

  • Treat your kids to all-inclusive kids' menus and activities (10am to 4pm) with MyKids package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • NGURAH RAI
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Well-being
  • Babysitting on request
  • Golf course 9 holes
  • Clay tennis court (Nearby)
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Business centre

Hotel location

Mercure Kuta Bali

Jalan Pantai Kuta 10 X
Br Pande Mas
80361
kuta
indonesia

Tel: +62361767411

Fax: (+62)361/767417

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NGURAH RAI At 5km / 3.11 miles - Shuttle paying

  • By boat

    BENOA HARBOUR At 10km / 6.21 miles

GPS :-8.72085, 115.169742

Our accommodations

Superior Double Bed (Up to 2 Adults & 1 Child)

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Twin Beds (Up to 2 Adults and 1 Child)

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Double Bed (Up to 2 Adults & 1 Child)

  • Max. number of persons: ‌3
  • Area: From 27
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Deluxe Twin Beds (Up to 2 Adults & 1 Child)

  • Max. number of persons: ‌3
  • Area: From 27
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Deluxe Double Beds Balcony (Up to 2 Adults & 1 Child)

  • Max. number of persons: ‌3
  • Area: From 27
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Deluxe Twin Beds Balcony (Up to 2 Adults & 1 Child)

  • Max. number of persons: ‌3
  • Area: From 27
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Deluxe Ocean View Double Bed (Up to 2 Adults and 1 Child)

  • Max. number of persons: ‌3
  • Area: From 28
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Ocean View Twin Beds (Up to 2 Adults and 1 Child)

  • Max. number of persons: ‌2
  • Area: From 28
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Double Bed

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Twin Beds

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Refurbished Superior Double Bed

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Refurbished Superior Twin Beds

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Ocean Side Double Bed

  • Max. number of persons: ‌2
  • Area: From 28
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Ocean Side Twin Beds

  • Max. number of persons: ‌2
  • Area: From 28
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Ocean View Suite, 1 king-size bed (Up to 2 Adults and 2 Children)

  • Max. number of persons: ‌3
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

ALANG ALANG RESTAURANT

Type of cuisine: Regional

On the 4th floor, the thatched roof is reminicent of a traditional Balinese village. With fantastic views over Kuta Beach, the restaurant offers a unique menu of a mix of Asian and western food. Dinner is a buffet style.

Lunch

06:30 - 04:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOTUS LOBBY BAR

Photo non contractuelle / Strictly non binding

Situated on the 4th floor opposite the reception, the bar is surrounded by Lotus. Our experienced bartender serves a choice of snacks, cocktails, beers and wines from morning to night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SUNSET POOL BAR

Photo non contractuelle / Strictly non binding

Located on the 4th floor by the pool and restaurant, the Sunset Bar offers spectacular views of Kuta Beach.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 11 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Mercure Kuta Bali

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

1,968 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,566 reviews

keep up the good service

Customer review rating 4.1/5

Ferry V. Couples - 31/05/2019 AccorHotels certified review

nice hotel, good location, helpful n friendly staff

Dear Ferry V., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto, General Manager

그저그런 호텔

TripAdvisor rating 3.5/5

jini2736 Couples - 30/05/2019 TripAdvisor review

The location of the hotel was good. The staff was very kind. Thank you for handling the customer's inconvenience. I loved the view of the pool. The breakfast menu was bad. Next time I visit Kuta, I will visit again.

Dear Jini2736, Thank you for taking the time to tell us about your experience at the Mercure Kuta Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Andrianto, General Manager

Pleasant and easy going

Customer review rating 4.1/5

Angie G. Friends - 25/05/2019 AccorHotels certified review

It was very nice to receive a free upgrade room, staff is very friendly and helpful, the hotel us in a good area and is easy to reach from the airport.

Dear Angie G., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

EXSTREMELY NICE & CLEAN PLACE.

Customer review rating 4.1/5

Zorica Friends - 20/05/2019 AccorHotels certified review

We spend 10 days, but we feel like 5. Everithing was excelent. People, room, pool, sevice...

Dear Zorica B., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Comfortable stay, lovely staff!

Customer review rating 4.1/5

Dave Families - 15/05/2019 AccorHotels certified review

We spent just one night at the Mercure, but it was comfortable and pleasant

Dear David F., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Friendly staffs and clean rooms. Wonderful rooftop pool

Customer review rating 4.1/5

Zz Couples - 13/05/2019 AccorHotels certified review

We had a good experience with the staff and the room was clean. Location is good and the rooftop pool is wonderful. The honeymoon setup was brilliant

Dear Zhi Z., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Staff are friendly and good location.

Customer review rating 4.1/5

Erfina Families - 12/05/2019 AccorHotels certified review

We love the hotel because its near from kuta beach. Except the floor at room are sticky.

Dear Efrinawati , Thank you for choosing to spend your night at Mercure Kuta Beach Bali. We are glad that you had a great experience with our services during your stay. Your positive feedback is highly appreciated and we ensure you that necessary actions had been taken to improve our services in the future. Looking forward to welcoming you again in the near future. With Best Regards, Tony Andrianto General Manager

Amazing hotel

Customer review rating 4.1/5

Rochelle Couples - 08/05/2019 AccorHotels certified review

It was a great experience and we were upgraded and they did up our room for my partners birthday and it was amazing we really appreciate it. Thank you. Service was great too , rooms were really nice. Location was awesome too really close to everything . Will definitely be back.

Dear Rochelle A., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

It was awesome.

Customer review rating 4.1/5

S.vasant Couples - 07/05/2019 AccorHotels certified review

I loved the Ocean view rooms. The staff were amazing as well.

Dear Vasanthakana S., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Almost perfect

Customer review rating 4.1/5

J Couples - 04/05/2019 AccorHotels certified review

Sewage odors when we first entered the room and lingering for the next 24 hours detracted from the positive experience of staying at the hotel. Otherwise staff was friendly and accommodating. Facilities were satisfactory.

Dear Jonathan D., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Mercure Kuta Bali Trip

Customer review rating 4.1/5

Tham C. Y. Friends - 04/05/2019 AccorHotels certified review

I love the hotel room and environment. Is clean and comfortable. The breakfast is awesome , the customer service is great . Will come again.

Dear Tham Chee Y., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Definite re-book

Customer review rating 4.1/5

Uschi..windhoek N. Families - 02/05/2019 AccorHotels certified review

Great hotel. Value for money. Staff very friendly and helpful. Hotel and the rooms were always clean. Super location we never needed transport. Awesome pool. This will be the hotel we return to when in Kuta.

Dear Uschi D., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Good

Customer review rating 4.1/5

Novi Couples - 01/05/2019 AccorHotels certified review

Friendly staff

Dear Novi R., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Great Holiday

Customer review rating 4.1/5

Lee Families - 24/04/2019 AccorHotels certified review

Love the hotel, love the mini infinity pool, love all the friendly staff, breakfast was also great. A minus maybe loud live music from Hard Rock is heard in our room until 1 am.

Dear Liewanto C., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Feel Like Home

Customer review rating 4.1/5

Tjatoer W. Families - 23/04/2019 AccorHotels certified review

This was a second time in this year to stay at Mercure Kuta Beach due to warmest hospitality from all staffs. I came with my family and my daughter's friends from Mar 30 till Apr 3. I had obtained good price and room that upgraded from superior to deluxe, and this was surprisingly. Thank you to Ms Dewi for your kindest support from booking and staying at Mercure Kuta Beach. Many friends like brothers & sisters there, Bli Gusde, Ms Werna and others. A lot of thanks to Bli Deiva for his best help to bring my mobile phone that left at the table in front of lobby. Appreciate for his effort to bring my phone to the middle of road between hotel and Ngurah Rai airport. Thanks to Ibu Pantri who still remember us. Hope we can meet again when plan to go Bali again because this hotel is like home.

Dear Tjatoer W., We very much appreciate your comments and positive feedback regarding your stay at the Mercure Kuta Beach Bali. We are honored to know that you had a nice experience during your stay here. We are looking forward to welcoming you again in the near future. Best Regards, Tony Andrianto General Manager

family friendly hotel

Customer review rating 4.1/5

Ronny Families - 21/04/2019 AccorHotels certified review

a family-friendly hotel with a strategic location and good food menu

Dear Ronny A., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

nice place

Customer review rating 4.1/5

Cho Business - 18/04/2019 AccorHotels certified review

nice place with welcome people

Dear Cholid I., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Service with a smile

TripAdvisor rating 3.5/5

rajigune Solo travel - 16/04/2019 TripAdvisor review

Very friendly and helpful staff, always with a smile. well located with beautiful view of the Beach and the sunset. Service staff were impressive specially as most of them were trainees. One night I went to the restaurant about 10 minutes before closing and stayed way beyond closing time to finish dinner. 4 staff stayed behind to serve me, and not a single glum expression.

Dear rajigune, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Very good

Customer review rating 4.1/5

Phacenk P. Couples - 11/04/2019 AccorHotels certified review

Very good place, comfort, near from kuta beach, and i'm so happy for all services in this hotel.

Dear Phacenk P., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Mind blowing

Customer review rating 4.1/5

Wendy Couples - 08/04/2019 AccorHotels certified review

Loved everything about the resort

Dear Weny R., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
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