Hotel - ibis Krakow Centrum
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Krakow Centrum Hotel

4.0/5 801 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Underground garage: PLN 50 per day
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pets allowed 20  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Business center with support staff  (Nearby)
See all services

Hotel location

Our rooms

  • 175 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 16 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 2,946 reviews

Our guest reviews for ibis Krakow Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 801 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Robert Business - 08/02/2019 AccorHotels certified review
« to noisy during my stay of 3 nights, could not sleep !!! »

In the contrary of previous stays this time was horrible, lots young people, children were running around without any control by the family nor hotel management

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT, Thank you for taking the time to tell us about your experience at the ibis Krakow Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maciej Naziębłło Hotel Manager

Trudi S. Families - 08/02/2019 AccorHotels certified review
« Disgusting room »

We arrived and we were pleasantly surprised by the hotel lobby and the look of the hotel bar/restaurant. Because of this we were looking forward to the room. When we opened the door to the room we were aghast at how bad It was. The room was very small the decor was disgusting with paint off the bathroom door and it looked unclean. The room was 505. The pillows were lumpy and looked like they had not been changed in years. There was no carpet and the room looked like it should have been in a youth hostel. I cannot believe Accor hotels advertise this as a good hotel though I did not see this room on any advertisement as I would definitely not have booked this room for myself and my son. I feel greatly let down by Accor as we had to leave and book a different hotel as when I went down to ask for a room change there Was no one available to help me. I felt very distressed As I thought the standard of Accor hotels were the same where ever you go and that is why I booked this hotel but to my distress I was very wrong. I can not express my distress on this matter. I would like to get an explanation for the reason we were give a substandard room. Regard Mrs Trudi s.

Paulius U. Friends - 04/02/2019 AccorHotels certified review
« Just perfect »

Warm and cozy greeting. Clean and tidy rooms. Great food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAULIUS, Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Maciej Naziebllo Hotel Manager

Peter J. Solo - 14/01/2019 AccorHotels certified review
« Perfect. :-) »

very well

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER, Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Maciej Naziebllo Hotel Manager

Sergey Couples - 09/01/2019 AccorHotels certified review
« Very clear, comfortable, fresh. A+ »

very convenient location

Our hotel has responded to the review
Our hotel has responded to the review

Dear SERGEY, Thank You for Your comments and such positive feed back! We hope to see You soon back again! Sincerely, Maciej Naziebllo Hotel Manager

Yoni Couples - 06/01/2019 AccorHotels certified review
« Nice hotel within walking distance to the city's attractions »

Nice and modern hotel, within walking distance to the city's attractions. Good breakfast with adequate variety. The only remark is regarding the shower stream that can be stronger.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YONI, We very much appreciate your comments regarding your stay at the ibis Krakow Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maciej Naziębłło Hotel Manager

Karl S. Couples - 05/01/2019 AccorHotels certified review
« it was great »

Great, perhaps a New Years dinner would have been adequate .

Our hotel has responded to the review
Our hotel has responded to the review

Dear KARL, Thank You for Your comments and such positive feed back! We hope to see You soon back again! Sincerely, Maciej Naziebllo Hotel Manager

Ino Families - 03/01/2019 AccorHotels certified review
« Simple and comfortable »

We stayed 3 nights and really satisfied. Good value for money. Breakfast was good with large variety of food. The bus station is only 3 minutes walk. Otherwise 15 min walk to arrive to the center of old city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear INDRIATI, Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Maciej Naziebllo Hotel Manager

Family - 27/12/2018 TripAdvisor review
« Ibis is always on highest level »

Perfect.Excellent service, good location.Parking.Stayed a family for a one night. Were passing through Krakow.Close to the center and attractions.Ibis is always on highest levelWould recommend this hotel.

Ignacy F. Families - 23/12/2018 AccorHotels certified review
« Rina and Ignacy F. and 2 sons. »

We are coming to this hotel for years because we feel like at home. We love Robert from the dining room and the girl that replace him when he is not there. She was this Saturday and Robert was three days with us in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RINA and IGNACY, Thank you for sharing with us your comments and such positive feed back! I am very proud that you enjoy our staff and breakfast. I assure you that I will share your opinion with my team (and especially with Robert). I would like to say thank you one more time, and hope your next visit will be as pleasant as the previous one. We hope to see You soon back again! Sincerely, Maciej Naziebllo Hotel Manager

Lukas Couples - 22/12/2018 AccorHotels certified review

Breakfast amazing..Breakfast lady was amazing a very friendly.. But.. Second day when we dáme to room there was no towels ..room was clean but towel missing.. Veď was not comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUKAS, Thank you for taking the time to tell us about your experience at the ibis Krakow Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maciej Naziębłło Hotel Manager

Musicmanal Couples - 21/12/2018 AccorHotels certified review
« Best Ibis experience to date !! »

A delightful, central hotel, with large bedrooms, and good facilities. Breakfast was well organised in the restuarant, and a good variety and selection was available. The manager of the restaurant, Robert, was extremely helpful and always available to help with any questions. A most enjoyable two nights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for sharing with us your comments and such positive feed back! I am very proud that you enjoy our staff and breakfast. I assure you that I will share your opinion with my team (and especially with Robert). I would like to say thank you one more time, and hope your next visit will be as pleasant as the previous one. We hope to see You soon back again! Sincerely, Maciej Naziebllo Hotel Manager

Zeynep H. Business - 21/12/2018 AccorHotels certified review
« Very comfortable »

Cost/benefit ratio is very high

Our hotel has responded to the review
Our hotel has responded to the review

Dear ZEYNEP H., Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Maciej Naziebllo Hotel Manager

Rob R. Solo - 17/12/2018 AccorHotels certified review
« Another highly satisfying visit made special by the kindness of the staff »

I stay at this hotel 3 or 4 times a year for the last 15 years. It is always welcoming whether for 2 nights or 10 nights. This occasion was one of the best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROB R., Thank You for comments regarding your stay at the ibis Krakow Centrum, I am very proud that you enjoy our staff. I would like to say thank you one more time, and hope your next visit will be as pleasant as the previous one. Best regards, Maciej Naziebllo Hotel Manager

Anonymous Couples - 17/12/2018 AccorHotels certified review
« Great Location »

Great stay location and staff comfy room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Krakow Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maciej Naziębłło Hotel Manager

Lorraine D. Couples - 17/12/2018 AccorHotels certified review
« Good location. »

Good location close to main square. Could do with tea and coffee making facilities in rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LORRAINE D., We very much appreciate your comments regarding your stay at the ibis Krakow Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maciej Naziebłło Hotel Manager

Hugh G. Couples - 11/12/2018 AccorHotels certified review
« Nice friendly staff, good location, enjoyed »

Staff help-full. Good Location. Quite room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hugh G., Thank you for sharing with us your comments and such positive feed back! I am very proud that you enjoy our staff. We hope to see You soon back again! Sincerely, Maciej Naziebllo Hotel Manager

Stuart W. Couples - 09/12/2018 AccorHotels certified review
« Good stay »

Room is big and clean,location is walkable from attractions,staffs are accommodating and helpful just maybe coffee making facility in the room would make it a perfect stay but overall a good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear STUART, Thank you for taking time to share with us your opinion after staying in the ibis Krakow Centrum, and for your nice words about our staff. Thank you so much and welcome to our hotel in future! Sincerely, Maciej Naziębłło Hotel Manager

Hf Couples - 09/12/2018 AccorHotels certified review

Food location Nice staff an service

Boris Business - 29/11/2018 AccorHotels certified review
« noisy, mediocre room heating, crowded breakfast »

checkin was great, room was ok but had very noisy neighbours that smoked, reporting to front desk did nothing and no compensation was offered for the sleepless night. room temperature regulator (heating) did not work well, setup in restaurant causes unnecessary crowding of people

Our hotel has responded to the review
Our hotel has responded to the review

Dear BORIS, Thank you for taking the time to tell us about your experience at the ibis Krakow Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maciej Naziębłło Hotel Manager

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