Hotel - ibis Krakow Centrum
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Krakow Centrum Hotel

4.0/5 779 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Underground garage: PLN 50 per day
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • pets allowed 20  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Business center with support staff  (Nearby)
See all services

Hotel location

Our rooms

  • 175 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 16 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 2,816 reviews

Our guest reviews for ibis Krakow Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 779 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Boris Business - 29/11/2018 AccorHotels certified review
« noisy, mediocre room heating, crowded breakfast »

checkin was great, room was ok but had very noisy neighbours that smoked, reporting to front desk did nothing and no compensation was offered for the sleepless night. room temperature regulator (heating) did not work well, setup in restaurant causes unnecessary crowding of people

Our hotel has responded to the review
Our hotel has responded to the review

Dear BORIS, Thank you for taking the time to tell us about your experience at the ibis Krakow Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maciej Naziębłło Hotel Manager

Pete Families - 26/11/2018 AccorHotels certified review
« Short City Break »

Clean comfortable rooms, a good powerful shower and a good tasty selection viable for breakfast with both hot and cold items. Nothing else needed. Also, only short walk to the castle and old town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER, Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Maciej Naziebllo Hotel Manager

Anonymous Couples - 21/11/2018 AccorHotels certified review
« You get what you pay for »

Parts of the hotel are recently renovated, stylish rooms though the first room we got smelled strongly of new carpet or glue. The lady at the reception was friendly and immediately rebooked us to another floor. Not renovated. All fine, typical reliable IBIS, with three points to be improved: lumpy pillows, the shower-cabin was leaking and the width of the curtains was not enough to have a complete blackout at night. Our room faced the internal courtyard and it would have been great to block out all the lights. Otherwise no problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TATIANA, We very much appreciate your comments regarding your stay at the ibis Krakow Centrum. Thank you for such a high rating of our services - it is a great reward for our effort and motivation to further improve the quality of our services. I am sorry that your experience to the end did not meet your expectations ; please allow me to express my sincerest apologies. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Maciej Naziębłło Hotel Manager

Rob R. Solo - 13/11/2018 AccorHotels certified review
« This Hotel always delivers an excelent service »

The reception is efficient and friendly, as for a first time guest. For those like myself who are regular guests a "welcome back" would make it really special. The breakfast staff are always welcoming to all guests but many now genuinely welcome me as a returning friend. It is one of the main reason for my patronage of this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROB R., Thank you for taking time to share with us your opinion after staying in the ibis Krakow Centrum, and for your nice words about our staff. Thank you so much and welcome to our hotel! We hope to see You soon back again! Sincerely, Maciej Naziębłło Hotel Manager

Anonymous Solo - 08/11/2018 AccorHotels certified review
« Good »

As always good stay. Great stuff and good value. I will come back for sure

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRYK, Thank You for comments regarding your stay at the ibis Krakow Centrum, I am very proud that you enjoy our staff. I would like to say thank you one more time, and hope your next visit will be as pleasant as the previous one. Sincerely, Maciej Naziębłło Hotel Manager

Michal Families - 05/11/2018 AccorHotels certified review
« Perfect services... »

Good breakfast buffet...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michal, Thank You for Your comments and such positive feedback! We hope to see You soon back again! Best regards, Maciej Naziębłło Hotel Manager

Agnes Solo - 30/10/2018 AccorHotels certified review
« Kraków visit »

Really good breakfasts, nice service, really good localisation

Our hotel has responded to the review
Our hotel has responded to the review

Dear AGNES, Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Maciej Naziebllo Hotel Manager

Wayne M. Friends - 28/10/2018 AccorHotels certified review
« Excellent »

Nice room, really well placed hotel pleasant & helpful staff, and breakfast & other meals really good and a nice atmosphere in the bar at evening

Our hotel has responded to the review
Our hotel has responded to the review

Dear WAYNE M., Thank you for sharing with us your comments and such positive feed back! I am very proud that you enjoy our staff and breakfast. I would like to say thank you one more time, and hope your next visit will be as pleasant as the previous one. We hope to see You soon back again! Sincerely, Maciej Naziebllo Hotel Manager

Ewa Couples - 22/10/2018 AccorHotels certified review
« Very good hotel »

The hotel is really good at its category level. The room was clean, but a bit small. The view from my room was to the inner sides of the building and a small piece of the sky. But at least the room was very quiet. Very nice personnel at the reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EWA, Thank you for sharing with us your comments and such positive feed back! I am very proud that you enjoy our staff. I hope that when you visit us again we will be able to show you other rooms in our hotel. We hope to see You soon back again! Sincerely, Maciej Naziebllo Hotel Manager

Razowana Couples - 11/10/2018 AccorHotels certified review
« mrs »

nice hotel with great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank You for Your comments and such positive feed back! We hope to see You soon back again! Sincerely, Maciej Naziebllo Hotel Manager

Brian O. Friends - 04/10/2018 AccorHotels certified review
« Excellent,superior to the average IBIS Chain Hotel »

Stayed with two Friends of Mine,A couple,origionally A friend of Mine and His Dad were to travel but they had to cancel due to illness,Hotel canceled Their booking at the last minute without any fuss.Main purpose of trip was Ausch camp and saltmine visit. Excellent friendly staff,spotless functional rooms,superb buffet breakfast and excellent evening food,one of the best burgers I have ever tasted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN, Thank you for sharing with us your comments and such positive feed back! I am very proud that you enjoy our staff and breakfast.I assure you that I will share this opinion with my team. I would like to say thank you one more time, and hope your next visit will be as pleasant as the previous one. We hope to see You soon back again! Sincerely, Maciej Naziebllo Hotel Manager

Anonymous Couples - 28/09/2018 AccorHotels certified review

Great having fresh bottles of water in our rooms every day. We like to stay in ibis hotels and the lobby/reception area is the best we’ve seen. Liked the location. However, The room seemed stuck between older style decorating (blue walls and tv unit) and new (grey walls and shower). Breakfast was very crowded and so most days we did not go down for the breakfast that we paid for due to no seats. Also, surely not everyone there had paid for the breakfast, no one checked that people had paid or not so we feel like we wasted money as only ate 3 croissants and an apple between us from the breakfast in the whole 4 mornings. Problems closing the window after opening. Pillows very uncomfortable.

Hki Business - 26/09/2018 AccorHotels certified review
« City trip hotel »

New room design is nice!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear HARALD, Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Maciej Naziebllo Hotel Manager

Mackopolis Couples - 16/09/2018 TripAdvisor review
« Just what we needed »

We arrived on the overnight train to Krakow at 6.10 in the morning, shattered and excited. We had paid extra to check in at 9 but, when we got to the hotel to drop off our bags, the gentleman on reception let us check in straight away. It was just what we needed! The room was a good size and clean and the shower worked well. We knew there would be no coffee and tea facilities in the room, as is standard in Poland for this star rating, but this didn't bother us. The hotel was very busy, full of coach trips, but was still a quiet place to stay. The only thing i would say is it might be necessary to book if you want to eat in the restaurant at night as the ciach trips seemed to have their evening meal in there. The hotel is about 10 minutes walk from the castle complex and about 30 minutes from the train station. Transport links seemed good and frequent but we generally prefer to walk.

Elisabeth Friends - 03/09/2018 AccorHotels certified review
« Gret location, nice hotel »

Rooms and bathrooms are nice, very new, excellent breakfast, nice lobby, perfect location for a visit to Cracow

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELISABETH, Thank You for comments regarding your stay at the ibis Krakow Centrum, I am very proud that you enjoy our hotel and breakfast. I would like to say thank you one more time, and hope your next visit will be as pleasant as the previous one Sincerely, Maciej Naziebllo Hotel Manager

Janice Friends - 30/08/2018 AccorHotels certified review
« Thoroughly enjoyable experience, thank you Ibis! »

Really helpful staff. From booking us very reasonably priced taxis and coach tours to serving us drinks into the early hours to printing out our plane tickets...nothing was too much trouble, the staff would always greet us with a friendly smile. Lovely rooms, great for a few nights in Krakow, very reasonably priced and perfectly equipped for what we needed. Would definitely stay in an Ibis again

Rob R. Solo - 22/08/2018 AccorHotels certified review
« Still as great as ever »

Although heavily booked the hotel found room for me again on the recently modernised first floor. I have enjoyed using this excellent hotel for 15 years and am welcomed back warmly by the restaurant staff. I wouldn't think of staying anywhere else.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROB, Thank you for taking time to share with us your opinion after staying in the hotel. Thank you for sharing with us your comments and such positive feed back! I am very proud that you enjoy our staff and hotel. I would like to say thank you one more time, and hope your next visit will be as pleasant as the previous one. We hope to see You soon back again! Sincerely, Maciej Naziebllo Hotel Manager

Luke P. Couples - 21/08/2018 AccorHotels certified review
« Great stay »

The hotel is in a great location 10 mins walk from Wawel Castle and right next to the Wisla river, the hotel is clean and modern and so are the rooms with the bathroom in particular being superb, the staff are friendly this is a great place to stay for your Krakow trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUKE, Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Maciej Naziebllo Hotel Manager

Juliusz Families - 18/08/2018 AccorHotels certified review
« Practic »

Well done

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIUS, Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Maciej Naziebllo Hotel Manager

Doug R. Couples - 03/08/2018 AccorHotels certified review
« Very good value »

Very good value, room is clean and tidy, shower was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank You for Your comments and such positive feed back! We hope to see You soon back again! Sincerely, Maciej Naziebllo Hotel Manager

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