Hotel - ibis Krakow Centrum
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Krakow Centrum Hotel

4.0/5 819 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 204.25 PLN Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Underground garage 60 PLN per day
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pets allowed 20  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Business center with support staff  (Nearby)
See all services

Hotel location

Our rooms

  • 175 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 16 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 3,022 reviews

Our guest reviews for ibis Krakow Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 819 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Kate Couples - 14/03/2019 AccorHotels certified review
« Clean, well situated and lovely staff »

Lovely. Clean rooms which were cleaned every day. Lovely staff, so helpful and happy. Food was great! Breakfast amazing. Perfect location. Thank you so much.

G B. Solo - 14/03/2019 AccorHotels certified review

Clean room helpful staff Superb!!!!!

Liz J. Friends - 12/03/2019 AccorHotels certified review
« Good location and nice and clean »

Good location, 15 min walk from old town. Basic but clean rooms. Perfect for a base for three nights.

Selim Business - 11/03/2019 AccorHotels certified review
« Good stay. Comfortable and clean. »

All fine. I had a good stay, it was comfortable and clean. Facilities and location is good as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SELIM, Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Maciej Naziebllo Hotel Manager

Anonymous Families - 11/03/2019 AccorHotels certified review

best location ,bigger room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank You for Your comments and such positive feed back! We hope to see You soon back again! Sincerely, Maciej Naziebllo Hotel Manager

Luise -. M. Couples - 05/03/2019 AccorHotels certified review
« Bargain break- would recommend to friends! »

Clean and modern hotel, staff couldn't do enough to help and assist with all queries- very friendly! Rooms are basic but practical, bed linen/towels poor quality but manageable, housekeeping cleaned daily however. Great location, just £8 to airport and £2 to city centre. Breakfast = free because leaves a lot to be desired: bread always stale, baked beans and fruit juices- watery and minimal choice for hot food. Would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luise, We very much appreciate your comments regarding your stay at the ibis Krakow Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maciej Naziębłło Hotel Manager

Paula Business - 03/03/2019 AccorHotels certified review
« Would not come back again »

How to describe.First of all at 7 am it was very loud on the corridor.The maids were laughing so loud that I couldnt sleep. Second I didnt recieved housekeeping service until at 6 pm I went to reception and asked for the towels as I was after the surgery and needed clean ones. The staff not that friendly as there was no hello or nothing only Mr on the reception was kind and gave me extra towels. So overall being in pain and had to walk and ask for anything No ,thank you.

Magdalena Friends - 02/03/2019 AccorHotels certified review
« Superb hospitality »

A very nice hotel.Great location.Very clean.Superb service.

Ewa Business - 26/02/2019 AccorHotels certified review
« We had a great stay. »

The room was clean, the breakfast was delicious and the front desk people were extremely nice and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EWA, Thank You for Your comments and such positive feed back! We hope to see You soon back again! Sincerely, Maciej Naziebllo Hotel Manager

Deepak V. Business - 18/02/2019 AccorHotels certified review
« Mr »

My room was smelly. Also you should keep some tumblers to drink water. No real cupboard or place to keep my luggage. The original booking was for 7 days. I left in 2 days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.V. Thank you for sharing your feedback to us. I am very sorry to hear that the accommodation did not meet your expectations. We try to be as comfortable as 3 star Ibis allows Us to be but certain kind of room outfit is reserved for hotels of higher standard such as Novotel. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Maciej Naziebllo General Manager

Anonymous Business - 16/02/2019 AccorHotels certified review
« great location and helpful staff »

good experience: helpful and attentive staff but the room decor is looking a little tired..

Our hotel has responded to the review
Our hotel has responded to the review

Dear AGATA, Thank You for comments regarding your stay at the ibis Krakow Centrum. I am very proud that you enjoy our staff. I would like to say thank you one more time, and hope your next visit will be as pleasant as the previous one. Sincerely, Maciej Naziębłło Hotel Manager

Gerry F. Couples - 13/02/2019 AccorHotels certified review

I am a regular visitor to this hotel and always enjoy my stay. Staff are extremely friendly and always make me feel welcome!

Our hotel has responded to the review
Our hotel has responded to the review

Dear GERR, We very much appreciate your comments regarding your stay at the ibis Krakow Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am very proud that you like our staff. This is very important for me and them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maciej Naziębłło Hotel Manager

Robert Business - 08/02/2019 AccorHotels certified review
« to noisy during my stay of 3 nights, could not sleep !!! »

In the contrary of previous stays this time was horrible, lots young people, children were running around without any control by the family nor hotel management

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT, Thank you for taking the time to tell us about your experience at the ibis Krakow Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maciej Naziębłło Hotel Manager

Trudi S. Families - 08/02/2019 AccorHotels certified review
« Disgusting room »

We arrived and we were pleasantly surprised by the hotel lobby and the look of the hotel bar/restaurant. Because of this we were looking forward to the room. When we opened the door to the room we were aghast at how bad It was. The room was very small the decor was disgusting with paint off the bathroom door and it looked unclean. The room was 505. The pillows were lumpy and looked like they had not been changed in years. There was no carpet and the room looked like it should have been in a youth hostel. I cannot believe Accor hotels advertise this as a good hotel though I did not see this room on any advertisement as I would definitely not have booked this room for myself and my son. I feel greatly let down by Accor as we had to leave and book a different hotel as when I went down to ask for a room change there Was no one available to help me. I felt very distressed As I thought the standard of Accor hotels were the same where ever you go and that is why I booked this hotel but to my distress I was very wrong. I can not express my distress on this matter. I would like to get an explanation for the reason we were give a substandard room. Regard Mrs Trudi s.

Paulius U. Friends - 04/02/2019 AccorHotels certified review
« Just perfect »

Warm and cozy greeting. Clean and tidy rooms. Great food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAULIUS, Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Maciej Naziebllo Hotel Manager

Peter J. Solo - 14/01/2019 AccorHotels certified review
« Perfect. :-) »

very well

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER, Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Maciej Naziebllo Hotel Manager

Sergey Couples - 09/01/2019 AccorHotels certified review
« Very clear, comfortable, fresh. A+ »

very convenient location

Our hotel has responded to the review
Our hotel has responded to the review

Dear SERGEY, Thank You for Your comments and such positive feed back! We hope to see You soon back again! Sincerely, Maciej Naziebllo Hotel Manager

Yoni Couples - 06/01/2019 AccorHotels certified review
« Nice hotel within walking distance to the city's attractions »

Nice and modern hotel, within walking distance to the city's attractions. Good breakfast with adequate variety. The only remark is regarding the shower stream that can be stronger.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YONI, We very much appreciate your comments regarding your stay at the ibis Krakow Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maciej Naziębłło Hotel Manager

Karl S. Couples - 05/01/2019 AccorHotels certified review
« it was great »

Great, perhaps a New Years dinner would have been adequate .

Our hotel has responded to the review
Our hotel has responded to the review

Dear KARL, Thank You for Your comments and such positive feed back! We hope to see You soon back again! Sincerely, Maciej Naziebllo Hotel Manager

Ino Families - 03/01/2019 AccorHotels certified review
« Simple and comfortable »

We stayed 3 nights and really satisfied. Good value for money. Breakfast was good with large variety of food. The bus station is only 3 minutes walk. Otherwise 15 min walk to arrive to the center of old city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear INDRIATI, Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Maciej Naziebllo Hotel Manager

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