ibis Krakow Centrum Hotel 3 stars

TripAdvisor rating 4.0/5 869 reviews
ibis Krakow Centrum
See on a map
+ 15 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Underground garage 60 PLN per dayPaying
  • Reduced mobility rooms
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Jogging track (Nearby)
Business services
  • Business center with support staff (Nearby)

Hotel location

ibis Krakow Centrum

Ul Syrokomli 2
30 102
krakow
poland

Tel: +48122993300

Fax: (+48)12/2993333

Contact email

Check-in from 14h00

Check out up to 12h00

  • KRAKOW GLOWNY :   124 JUBILAT

  • KRAKOW GLOWNY STATION :   179 JUBILAT

  • KRAKOW GLOWNY STATION :   2 JUBILAT

  • By plane

    BALICE At 14km / 8.7 miles

  • By train

    KRAKOW GLOWNY At 1.5km / 0.93 miles

GPS :50.054602, 19.925558

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our room / Your well-deserved rest

  • Max. number of persons: 2
  • Satellite/cable colour TV
  • Bathroom products

Room for 1 or 2 people with two separate beds

  • Max. number of persons: 2
  • Area: From 0
  • Satellite/cable colour TV
  • Bathroom products

FAMILY-Standard room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Satellite/cable colour TV
  • Bathroom products

PREMIUM Room

  • Max. number of persons: 2
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: Other cooking style

Lunch

12:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Our guest reviews for
ibis Krakow Centrum

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,440 reviews

tripadvisor

TripAdvisor Rating 4.0/5

869 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent!! Will definitely be back!!

Customer review rating 4.4/5

Jonathan G. Business - 10/09/2019 AccorHotels review

Food was great, room was great, service was great, price was great, seriously could not ask for more!

Dear Guest, Thank You very much for staying at Ibis Krakow Centrum. We hope to see You soon back again! Sincerely, Grzegorz Plonka Deputy Hotel Manager

Experience at Ibis Krakow Centrum, Poland

Customer review rating 4.4/5

Betty L. Business - 06/09/2019 AccorHotels review

The hotel is quite new and near to the City Centre, by walking distance. The room is clean and comfortable, drinking water is provided. There is convenience store next to hotel. It would be best if a kettle can be placed in the room.

Dear Betty L., Thank you for taking time to share with us your opinion after staying in the ibis Krakow Centrum, and for your nice words about our hotel. Thank you so much and welcome to our hotel in future! Sincerely, Grzegorz Plonka Deputy Hotel Manager

Worn-out room

Customer review rating 4.4/5

Karolina Business - 05/09/2019 AccorHotels review

The problem was in the bathroom were I found mold on the ceiling above the shower. Additionally the standard of the room was very average: worn-out room furnishings, design etc.

Dear KAROLINA, Thank you for taking the time to tell us about your experience at the ibis Krakow Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grzegorz Płonka Deputy Hotel Manager

Good hotel

Customer review rating 4.4/5

Juan Business - 04/09/2019 AccorHotels review

Location is strategic, could reach the public transport easily. Should manage to have free facilites for the gym and pool. Bed is nice, tv programme should consider to have int'l channel.

Dear Juan, Thank You for comments regarding your stay at the ibis Krakow Centrum. We hope to see You soon back again! Sincerely, Grzegorz Plonka Deputy Hotel Manager

Very Comfortable Stay

Customer review rating 4.4/5

Angelo M. Business - 03/09/2019 AccorHotels review

Nice rooms and very warm welcome. A few things you can improve on: • Television program to have subtitles or even english simulcast • Movies to either be in original english or subtitles.

Dear ANGELO M., Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Grzegorz Plonka Deputy Hotel Manager

Everything was fine

Customer review rating 4.4/5

Jaan M. Friends - 02/09/2019 AccorHotels review

... as I wrote upper

Dear Jaan m., Thank You for Your comments and such positive feedback! We hope to see You soon back again! Sincerely, Grzegorz Plonka Deputy Hotel Manager
Customer review rating 4.4/5

Anonymous Solo - 01/09/2019 AccorHotels review

Claasic ibis room, no smell, clean

Dear Sir, Thank You for Your comments and such positive feedback! We hope to see You soon back again! Sincerely, Grzegorz Plonka Deputy Hotel Manager

Nice

Customer review rating 4.4/5

S. Business - 30/08/2019 AccorHotels review

Nice place and atmosphere

Dear S., Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Grzegorz Plonka Deputy Hotel Manager

perfect

Customer review rating 4.4/5

Victor T. Families - 28/08/2019 AccorHotels review

perfect

Dear VICTOR t., Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Grzegorz Plonka Deputy Hotel Manager

Two day stop over

Customer review rating 4.4/5

Steve M. Couples - 27/08/2019 AccorHotels review

Overall very pleasant stay matching the standards I expect from the brand.

Dear STEPHEN M., Thank you for taking time to share with us your opinion after staying in the ibis krakow centrum, and for your nice words about our hotel. Thank you so much and welcome to our hotel in future! Sincerely, Grzegorz Plonka Deputy Hotel Manager

Unreliable hotel

Customer review rating 4.4/5

Niko Couples - 20/08/2019 AccorHotels review

The hotel is operating unorganized, there are multiple problems and the staff and management are unwilling to solve them. Just promises but nothing happens. Not Accorhotels quality.

Mr

Customer review rating 4.4/5

Jukka R. Couples - 18/08/2019 AccorHotels review

Good basic hotel. Room was clean and nice. Breakfast was good.

Dear JUKKA R., Thank you for taking time to share with us your opinion after staying in the ibis Krakow Centrum, and for your nice words about our roms and breakfast. Thank you so much and welcome to our hotel in future! Sincerely, Grzegorz Plonka Deputy Hotel Manager

Matthew R.

Customer review rating 4.4/5

Matthew R. Couples - 18/08/2019 AccorHotels review

Great location, clean modern rooms, good breakfast, friendly helpful staff.

Dear MATTHEW R., Thank You for Your comments and such positive feedback! We hope to see You soon back again! Sincerely, Grzegorz Plonka Deputy Hotel Manager

Price and quality well met

Customer review rating 4.4/5

V. Families - 14/08/2019 AccorHotels review

By my opinion i got what i paid for or more.

Dear V., Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Grzegorz Plonka Deputy Hotel Manager

Excellent friendly staff

Customer review rating 4.4/5

Clare D. Couples - 14/08/2019 AccorHotels review

Room lovely and staff cleaning the room very friendly. Breakfast and dinner great and staff very approachable. Reception staff couldn’t do enough, arranged trips erc

Dear CLARE D., Thank You for comments regarding your stay at the ibis Krakow Centrum, I am very proud that you enjoy our staff and breakfast. I am sorry that the reception staff could not help you in organizing the trip. We can only make reservations when places are available. Unfortunately, we have no influence on the number of tickets available if they are sold out. I would like to say thank you one more time, and hope your next visit will be as pleasant as the previous one. Sincerely, Grzegorz Plonka Deputy Hotel Manager

Very good location

Customer review rating 4.4/5

Kazza Families - 10/08/2019 AccorHotels review

Very clean and comfortable rooms, food we excellent. Problems with key card for rooms we stayed four days and had problems with key card every day.

Dear Kazza, Thank you for sharing with us your comments and such positive feed back! I am very proud that you enjoy our hotel and meals. I am sorry for problem with key card to rooms. In the future we will plan a change and modern this devices. I would like to say thank you one more time, and hope your next visit will be as pleasant as the previous one. We hope to see You soon back again! Sincerely, Grzegorz Plonka Deputy Hotel Manager

Excellent breakfast, but not ideal cleaning

Customer review rating 4.4/5

Oleksandr Couples - 07/08/2019 AccorHotels review

Breakfasts were so tasty and so varied! Very welcoming staff in the restaurant. Room was comfortable, however quality of cleaning was not good: spiders web on the lamps, some dirt on the wall near the bed. Shampoo/shower gel was not refilled to full during our stay.

Dear OLEKSANDR, Thank you for sharing with us your comments and feedback. At Ibis, we strive to provide a superior service experience for every customer; therefore your comment is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I would like to say thank you one more time, and hope your next visit will be more pleasant as the previous one. We hope to see You soon back again! Sincerely, Grzegorz Plonka Deputy Hotel Manager

positive

Customer review rating 4.4/5

Yulia P. Families - 06/08/2019 AccorHotels review

Everything is fine, except that pillows were uncomfortable (I compare them to pillows in similar Ibis hotels where I stayed previously)

Dear YULIA P., Thank you for sharing with us your comments and feedback. At Ibis, we strive to provide a superior service experience for every customer; therefore your comment is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I would like to say thank you one more time, and hope your next visit will be as pleasant as the previous one. We hope to see You soon back again! Sincerely, Grzegorz Plonka Deputy Hotel Manager

Clean, well run, friendly helpful staff, food fresh

Customer review rating 4.4/5

Joseph P. J. Couples - 05/08/2019 AccorHotels review

Very well run Hotel, friendly and helpful staff, great food, just on the edge of the City, that is easily accessed, plenty of stores and cheep trams to old city and station. Nothing seems to much for the staff to help in every way they can, ask for a cab, it’s there in no time. Directions to anywhere in the city. Great staff and very clean rooms

Dear JOSEPH P J., We very much appreciate your comments regarding your stay at the ibis Krakow Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grzegorz Płonka Deputy Hotel Manager

Great break

Customer review rating 4.4/5

Jason Friends - 04/08/2019 AccorHotels review

Friendly hotel staff. Good facilities. Only 15 minute walk from the main square

Dear JASON, Thank You for staying with Us and nice comments - we are really glad for Your positive feedback. Hope to see you soon! Best regards, Grzegorz Plonka Deputy Hotel Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in krakow