Hotel - ibis Krakow Centrum
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Krakow Centrum Hotel

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4.0/5 696 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 313.50 PLN Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Underground garage: PLN 50 per day
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 20  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Business center with support staff  (Nearby)
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Hotel location

Our rooms

  • 175 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 16 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Toilets
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 2,470 reviews

Our guest reviews for ibis Krakow Centrum

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 696 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Malin J. S. Friends - 17/04/2018
« Happy stay »

The staff was kind and we were satisfied. We did though wish that the room had small towels in the bathroom to dry or hands on and for the cleaning our faces in the morning. I will absolutely come back for my next visit in your beautiful town Krakow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MALIN JONSSON s., Thank You for positive comments regarding Your stay in our hotel.It I real pleasure to hear that You spent a good time with us. We hope to see You again soon! Sincerely, Maciej Naziebllo Hotel Manager

AccorHotels certified review
Natalia C. Friends - 16/04/2018
« Good »

The overall experience was good. The only problem is that when we arrived we were informed that the booking had been cancelled apparently because of a problem with the card. The employee said they tried to call me about this matter (he was very helpful) but I do not agree the booking should be canceled as I have advised the time I would arrive in the hotel (that night) apart from the fact that I did not receive any email about the problem with my card or any message was left in my voicemail. We had to go to Novotel and pay a different rate for the first night.

AccorHotels certified review
Sandra Families - 14/04/2018

Overall stay was ok. Food very nice. However the hotel and the rooms are just way too hot, I found it quite uncomfortable. I certainly would not want to stay in summer months. On the last day my son found that the mattress was quite heavily stained, and under the bed had not been cleaned for some time.

AccorHotels certified review
Gerry F. Couples - 09/04/2018
« I am a regular customer and always enjoy my stay »

Very pleasant and a warm welcome as usual. Great location!

AccorHotels certified review
Paudie M. C. Couples - 08/04/2018
« short break to Krakow »

We were very happy with our stay in Ibus Centrum. The staff were very helpful and friendly. Upon arrival we were able to book a trip to the salt mines at reception. Great service. We also had requested a room with a view of the castle and our request was granted. House keeping staff were brilliant. The only recommendation we would have is to update the pillows which we found a bit to soft.Thank you Ibis.

AccorHotels certified review
Alan D. Couples - 06/04/2018
« Great staff. »

Nice clean hotel with nice staff at front desk and bar area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan Thank You for sharing Your comments with us,it's a real pleasure to hear that You find our staff that pleasantly. I hope to see You soon back again. Sincerely, Maciej Naziebllo Hotel Manager

AccorHotels certified review
Emma Friends - 04/04/2018
« Good stay »

Stay was overall excellent. Menu in restaurant was restricted and the same every night. However food was good and reasonably priced. All staff friendly and very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMMA L., Thank You for rating and short review, it's a real pleasure for us to receive a positive feedback.Thank you for that! Sincerely, Maciej Naziebllo Hotel Manager

AccorHotels certified review
Audrey G. Couples - 03/04/2018
« Mrs Audrey g. »

hotel was lovely & quiet.Only issue we had was plastic cups ,& they weren't replaced the whole 4 days.also a kettle for tea would have been good in the room.also we only had 2 towels & no hand towel.we stayed 4 days & bed wasn't changed once

TripAdvisor review
Couples - 03/04/2018
« A great stay in Krakow »

This hotel has a great location by the river and castle.A 15 minute walk will get you to the main square..If you want to spend a little more time in the square a short taxi ride for 20 zloty will get you back to hotel.The staff were very helpful and booked the salt mines for us..The bar was handy for a last drink. It was very good value for the price..We did not take breakfast so cannot comment on it..Overall we got what we were looking for at a good price and a good location. Thank you Ibis..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tilermac, It was a real pleasure of having you as our Guest. Thank you very much for your review and feedback. We look forward to seeing you again in the future. Best regards, Wojtek Kogut Guest Experience Manager Krakow

AccorHotels certified review
Anonymous Families - 02/04/2018
« Too short but good »

The room was alright, it wasn't noisy even though there was some construction going on in the corridor. The check-in was quick, there weren't any problems with checking out earlier than we thought. The only drawbacks were the fact that i stated i wanted a twin room in the reservation yet they saved a double for us and there was not enough storage space in the bathroom

TripAdvisor review
Couples - 02/04/2018
« Great location and friendly staff »

Great location and very friendly, helpful staff who spoke a high standard of English. Easy to get to from both the airport and central railway station. 15 minutes walk to old town. Great burgers from the restaurant!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, Thank you very much for your review and all remarks. It reads as you had a very good time with us which makes us really happy. We really hope you will stay with us again in the future. Best regards, Wojtek Kogut Guest Experience Manager Krakow

AccorHotels certified review
Wojciech B. Business - 01/04/2018
« Super »

Very good

AccorHotels certified review
June C. Friends - 26/03/2018
« Lovely clean modern hotel »

Lovely rooms, cleaned every day. Great staff and food, very helpful. Rooms spacious and bathroom modern. Had everything we needed xxx

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUNE , We very much appreciate your comments regarding your stay at the ibis Krakow Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maciej Naziebllo Hotel Manager

AccorHotels certified review
Stephen H. Couples - 24/03/2018
« Great hotel friendly staff fantastic location »

Really enjoyed my first trip in Kraków, the hotel was as expected, great value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Hunt Thank you for your rating and short review - it's a real pleasure fo us to receive a positive feedback.Thank You for that! Sincerely, Maciej Naziebllo Hotel Manager

AccorHotels certified review
Sue T. Families - 19/03/2018
« Our second stay was even better that our first »

Came back to Krakow to re visit with my daughter. The hotel is upgrading its rooms. They have been re decorated and new carpets and curtains. Much better. The bathroom has a new hairdryer as well. There are plenty of power points and 2 usb charging sockets. Nothing more to say. Hotel was helpful and welcoming. Nothing too much trouble for them, including printing out or flight details for the return that we lost. We will be back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN T., We very much appreciate your comments regarding your stay at the ibis Krakow Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It really nice to hear that You enjoyed our new rooms and that our efforts to make Your (and all other Guest) stay more memorable are successful.Thank You! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the (all) previous one. Sincerely, Maciej Naziebllo Hotel Manager

AccorHotels certified review
Anonymous Friends - 18/03/2018
« Good standard »

The room was tidy, up to a good standard. Staff at the hotel were very friendly. Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AGNES S., We very much appreciate your comments regarding your stay at the ibis Krakow Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maciej Naziebllo Hotel Manager

AccorHotels certified review
N B. Couples - 16/03/2018
« Very pleasant and relaxing »

Staff very polite and professional. Stayed in room on 5th floor, not much in the way of drawer space. and air conditioning not very efficient however think rooms were being upgraded as bathroom seemed to be new. Breakfast very good, lots of choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEWMAN B., We very much appreciate your comments regarding your stay at the ibis Krakow Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maciej Naziebllo Hotel Manager

AccorHotels certified review
Meir B. Business - 14/03/2018
« IBIS is the best hotels brand with full value for money »

The Ibis chain is my favorite hotel chain. I'm always sure I'll get paid for it. I love the hotel's standards, quality and efficiency.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MEIR B., We very much appreciate your comments regarding your stay at the ibis Krakow Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maciej Naziebllo Hotel Manager

AccorHotels certified review
Caroline B. Couples - 14/03/2018
« Mrs »

Very friendly staff Clean modern hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline b., We very much appreciate your comments regarding your stay at the ibis Krakow Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maciej Naziebllo Hotel Manager

AccorHotels certified review
Karen D. Families - 14/03/2018
« Great staff, excellent location »

Very satisfying

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAREN d., We very much appreciate your comments regarding your stay at the ibis Krakow Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maciej Naziebllo Hotel Manager

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