Hotel - Mercure Hotel Munich Altstadt
Mercure Hotel Mercure Hotel

Mercure Hotel Munich Altstadt

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4.0/5 1,373 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Public outdoor parking  (Nearby)
  • Pet allowed 13  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning disabled during winter for environmental reasons. Heating still available.
    • Manual temperature control
    • Air conditioning disabled during winter for environmental reasons. Heating still available.
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

At the non-smoking Superior Mercure Hotel München Altstadt, you can choose between Standard Rooms with a single bed, double bed or twin beds. Junior Suites have a double bed or twin beds. Our Superior Suite offers a delightful view ofthe Frauenkirche. All 80 rooms are air conditioned and have free WIFI. Children aged up to 4 years can stay in their parents' room for free. A crib is available on request. Your pet is also welcome (charge: EUR 13 per night).

  • 80 rooms
  • 100% non-smoking hotel
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Air conditioning disabled during winter for environmental reasons. Heating still available.
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
4.5/5 AccorHotels Rating Based on 725 reviews

Our guest reviews for Mercure Hotel Munich Altstadt

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,373 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Yoram R. Couples - 10/04/2018
« Friendly staff ultimative location »

We were happy with the room breakfast and hotel location.

TripAdvisor review
Solo travel - 30/03/2018
« Conveniently located hotel with good service »

This is a nice hotel in the center of Munich. It is close to the Neuhauser Strasse from which you can easily reach the Munich Central Station if you go in one direction (Karlstor/Stachus) and Marientplatz if you go in the opposite one. This is a very convenient location. My overall experience with this hotel is positive. One thing that is rather unusual is that drinks from the mini bar are free! A really nice addition to the service.

AccorHotels certified review
Todd H. Friends - 19/03/2018
« I still love this hotel »

This was a great experience. Will be back.

AccorHotels certified review
Georgi P. Friends - 14/03/2018
« Perfect. »

Perfect.

TripAdvisor review
KaribouParis_France Solo travel - 15/02/2018
« Excellent location and service »

I stayed 3 nights and benefited from a room that took my special request into consideration. Location in the hyper-center of the city is perfect, allowing walks in the center town by day & night even in wintertime, and avoiding to be in a crowdy street at the same time! :) The bedroom is appropriately accomodated (only a coffee machine not present and it could be a plus), room very clean and bathroom practical (just a general note for Mercure hotels in general: these past years, the cream and gel tubes proposed are leaky and prone to tear). For not German travellers, please note: the duvet is for 1 person, do not be surprised. All the personel was very king, with a special thanks to waitresses at breakfast room: very efficient and nice. The breakfast is good as well with various types of food proposed (only soft boiled egg possibility missing). I consider going back to this hotel when I return in München, and recommend it with no restrictions.

AccorHotels certified review
Anonymous Couples - 08/02/2018
« Helpful staff,good service,excellent location and breakfast of a high quality. »

Overall generally very pleasant

AccorHotels certified review
Xxxxxxxx Business - 26/01/2018
« A pleasant experience in the center of Munich »

great - very comfortable and supportive

TripAdvisor review
Couples - 15/01/2018
« Great location and great breakfast bud double bed is only 140 sm (55 inches) wide »

Likes: Location is great Great breakfast Wifi is working well Clean and nice Dislikes: Double bed is only 140 sm (55,12 inches) and you can't place bigger bed because there is no more space left in the bedroom No french speaking staff at the desk

Our hotel has responded to the review
Our hotel has responded to the review

Dear Drexel321, I would not want to miss the opportunity to thank you for your recommendation. I hope we were able to make your time in Munich as enjoyable as possible and I will be pleased to pass on your comments to the entire team. Whenever you are planning your next trip to Munich, please just let us know if we can be of any assistance. We look forward to welcoming you back soon! Maybe then in another category with other bed types. Warm regards Matthias Fischer -General Manager-

AccorHotels certified review
Michael S. Couples - 14/01/2018
« Excellent stay again »

A most enjoyable stay yet again. The staff are friendly and helpful, the accommodation comfortable, the location great and the breakfasts are superb.

TripAdvisor review
fab_t65 Business - 12/01/2018
« very good place and nice people »

- very good service and breakfast - very nice place near marienplaz - as a gold member i got an upgraded room which is not the case for every hotel - as a gold member they offer gifts. They are very member care

Our hotel has responded to the review
Our hotel has responded to the review

Dear fab_t65, Thank you so much for your wonderful feedback. We really appreciate your comments and will forward your review to our staff as well. Great to hear that you enjoyed your stay with us and that you experienced our friendly staff and great service throughout your stay. We hope you had a pleasant trip back home and we hope to welcome you again soon. Best regards from Munich, Matthias Fischer -General Manager-

TripAdvisor review
Couples - 05/01/2018
« Friendly staff, Great location »

This property is in a wonderful location to explore Old Town Munich. The staff was friendly and the rooms were clean. Breakfast and the minibar was included which is a big bonus, my husband loved that there were always a couple of beers waiting for him. They could put wine in the minibar though, and the pillows were not great, but otherwise no complaints!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenn , Thank you so much for your lovely feedback and staying with us. It is a pleasure to read that you enjoyed our convenient location as well as the service provided. We are very happy that you recommend our hotel to other guests on TripAdvisor. We will take care about your responses and try to improve our standards. We will look forward to welcoming you back again. Best regards Matthias Fischer -General Manager-

AccorHotels certified review
Adel K. Families - 31/12/2017

We need connecting rooms please.

AccorHotels certified review
Anonymous Couples - 20/12/2017

most enjoable

TripAdvisor review
Couples - 17/12/2017
« Great Stay! »

We stayed at this location to visit the Christmas Markets. It had a wonderful central location. The breakfast had a great variety of items to choose from, which was good, since we were here for six nights. It is an easy walk to the train station from this location. We would absolutely stay here again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear kandkj, Thank you so much for your review and remarkable recommendation. I am happy to read that the location of our hotel, the facilities and the service provided by our team met your expectations and needs. We would be pleased to welcome you back to Mercure Munich Altstadt soon and remain at your disposal for any further assistance. With best regards Matthias Fischer -General Manager-

TripAdvisor review
jeneferf2017 Couples - 22/11/2017
« Perfectly situated for Munich sightseeing »

Comfortable beds, friendly welcome, delicious breakfast and just what we wanted in terms of its position in the cnetre of Munich. We invited family members for breakfast, which added quite a bit to the bill, and, as our breakfasts were included - rather more than I had expected, but could not fault the menu. There was anything one could possibly want to eat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jeneferf2017, Thank you so much for your feedback and staying with us. It is a pleasure to read that you enjoyed our convenient location as well as the service provided. We are very happy that you recommend our hotel to other guests on TripAdvisor. We will look forward to welcoming you back again. Dirk Kupfer -General Manager-

TripAdvisor review
Business - 20/11/2017
« Correct but expensive »

very good location, nice service but room furniture is average, size of the room is more than sufficient. Breakfast is included and with an excellent choice of meals. Mini bar is also included. Price is very high though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to share your feedback with us. Your kind comments are most gratefully received. We appreciate that you have stayed in our hotel and would like to continue to win your trust and loyalty with your next stay. With my best regards, Dirk Kupfer -General Manager-

AccorHotels certified review
Georgi P. Friends - 11/11/2017
« I,m always satisfied. »

The hotel is very comfortable and I prefer him

TripAdvisor review
Business - 09/11/2017
« Perfectly located business hotel »

Breakfast is good with many options. Coffee is good. The location is extremely convenient if you have business within the Altstadt, and also elsewhere since you have the hubs of Marienplatz, Karlspaltz and Sendlinger Tor nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Knut Einar, Thank you so much for your lovely feedback and staying with us. It is a pleasure to read that you enjoyed our convenient location. We are very happy that you recommend our hotel to other guests on TripAdvisor. We will look forward to welcoming you back again, Dirk Kupfer -General Manager-

TripAdvisor review
Couples - 08/11/2017
« Great location »

Ideally located for overnight stay in centre of the old town. Most of the main sights are within walking distance including the train station for the airport. Room a bit small but comfortable. Free mini-bar a welcome inclusion. Friendly and helpful reception staff. Computer in the lobby but no guest lounge or restaurant at this hotel. Breakfast was exceptionally good. Italian restaurant opposite very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P7473CRrichardf, Thank you very much for taking the time to share your experience with us. We are very happy that you had such a great time and enjoyed the service in our hotel. We are looking forward to your next visit. Warm regards, Dirk Kupfer -General Manager-

TripAdvisor review
limormeshulam Couples - 16/10/2017
« very nice hotel »

the hotel is very nice, great location really near to marian platz about 1 minute walk, room and bed clean and comfortable, breakfrast was great with variety of products. we received 1st floor to the st. so it was a little noisy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Limormeshulam, Thank you very much for your recommendation. We are very delighted that you enjoyed the services provided by our team. We hope to see you again in Munich. Yours sincerely, Dirk Kupfer -General Manager-

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