Hotel - Mercure Hotel Munich Altstadt
Mercure Hotel Mercure Hotel

Mercure Hotel Munich Altstadt

4.0/5 1,476 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking  (Nearby)
  • pets allowed 13  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning disabled during winter for environmental reasons. Heating still available.
    • Manual temperature control
    • Air conditioning disabled during winter for environmental reasons. Heating still available.
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Bicycles rental  (Nearby)

Catering

  • Breakfast included in the price

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

At the non-smoking Superior Mercure Hotel München Altstadt, you can choose between Standard Rooms with a single bed, double bed or twin beds. Junior Suites have a double bed or twin beds. Our Superior Suite offers a delightful view ofthe Frauenkirche. All 80 rooms are air conditioned and have free WIFI. Children aged up to 4 years can stay in their parents' room for free. A crib is available on request. Your pet is also welcome (charge: EUR 13 per night).

  • 80 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Air conditioning disabled during winter for environmental reasons. Heating still available.
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Pay per view channel(s)
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
4.5/5 AccorHotels Rating 769 reviews

Our guest reviews for Mercure Hotel Munich Altstadt

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,476 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
LouiseNYC Family - 31/10/2018 TripAdvisor review
« Great hotel so close to the Marienplatz. »

This was the 2nd time we stayed at the Hotel Mercure. It offered a great breakfast. The staff was very helpful with directions. It was so convenient to the sites in the Altstadt. Our rooms for 7 varied in size, but even the smaller rooms were fine and not tight.

Couples - 14/10/2018 TripAdvisor review
« Location, Location »

Located only 2 blocks from pedestrian street. 8 min walk to train station We found great restaurants within 5min walk Best ones were Augustiner’s. Breakfast buffet at hotel very good. Only problem we had was getting the luggage to the room. There were a few steps. Only reason I gave it a 4 instead of 5

Business - 10/09/2018 TripAdvisor review
« Very Good Location »

This was my first stay at this Hotel after tried another Mercure in the last two visits to Munich.The location of this Hotel is magnificent, being just less than 3 minutes waling from MarienPlatz which is the heart of the city of Munich. The service is quite good but they have still room for an improvement.The hotel is clean as well as the rooms, however, it needs to have a warmer atmosphere to be in a higher level. The location is a Five Stars but the Hotel is just on the edge of a 4.

Couples - 03/09/2018 TripAdvisor review
« Perfect place to stay while visiting Munich »

We had the delight of spending several days in Munich - a first for my husband and I. I fell in love with this beautiful place. A relative recommended we stay at Hotel Mercure and I am happy that we did. This gem of a hotel is located in the historical part of Munich. The room is lovely, their breakfast was flavorful with a lot of options, the staff incredibly helpful. The location of the hotel was ideal for us - we typically do not like heavily crowded or busy areas. It was located in a quiet setting, yet walking distance from many of the attractions we were interested in experiencing. The hotel even has bicycles for rent - and there's no charge. I look forward to returning to Munich and staying at Hotel Mercure.

Amanda M Couples - 02/09/2018 TripAdvisor review
« Good hptel and location, an expensive option »

The hotel is good, the room and bathroom are comfortable. The breakfast is delicious! The location is really handy, close to the main sights and there is a good network of public transportation nearby. The only thing not to nice is the price and the fact that I could pay it before arriving in the hotel -- this is a problem for me due to exchange rates flunctuations.

Couples - 26/08/2018 TripAdvisor review
« Excellent hotel »

Really enjoyed our stay at this hotel.location cannot be better,staff are nice and helpful. Rooms are clean and tidy with free minibar! Also breakfast is delicious with a lot to choose from.definitely recommend!

Couples - 16/08/2018 TripAdvisor review
« Wonderful little hotel in the center of Munich »

We spent 4 nights here - wonderful location, close to Marienplatz and the metro. Rooms are nice sized and very well kept. Excellent and professional staff made it a nice experience. Breakfast was a good selection of various items. If you're looking for a quiet hotel, this is probably it. Thanks

Couples - 04/08/2018 TripAdvisor review
« Great Position...excellent breakfast »

My wife and I enjoyed our stay. Staff were very helpful and friendly. Breakfast was excellent in a pleasant restaurant. Not a large building which was nice.Centrally located. Many nice restaurants nearby. good atmosphere.

Adam Solo - 02/08/2018 AccorHotels certified review
« Great hotel amazing location »

This hotel is my go to in Munich. The staff are friendly, the rooms nice and it has an amazing breakfast included!

William F. B. Couples - 26/07/2018 AccorHotels certified review
« Courteous staff, great breakfast, pleasant room and reasonable cost »

I would like to see more efforts in accommodating people with disabilities. I would like to see Fox news on the TV in addition to CNN. I am a conservative republican. Thanks for the coffee in the room. The shower head is not strong enough. One of those water conservation things.

Couples - 17/07/2018 TripAdvisor review
« location location location »

Great location very close to the pedestrian, comfortable and clean. We stayed in a junior suite at the 6 floor. Great room with a lot of space. A small staff but efficient. A great breakfast. Not very much facilities except the room.

Couples - 12/07/2018 TripAdvisor review
« very nice hotel »

a very nice well located hotel in the centre of München. The breakfast room was very nice and the breakfast buffet very generous. We can recommend this hotel and will come again for the Opera Festival next year.

David Families - 10/07/2018 AccorHotels certified review
« Rooms too hot! »

Rooms were hot. Maintenance could not make it cooler. They tried

Couples - 10/07/2018 TripAdvisor review
« Property review »

We wanted tickets for tour package. The hotel demanded cash. Who expectes to carry so much cash. Our credit cards were not accepted. They advised us to go to central station and book tour package.. it was very inconvenient for guests who just arrived after 8 hours of flight. Otherwise service overall was very good.

Couples - 06/07/2018 TripAdvisor review
« Enjoyable stay »

Hotel was very central but quiet. The rooms were on the small side but contsined everything we needed and we really liked that the drinks in the mini bar were complimentary. The buffet breakfast contained a wide variety of hot and cold food which was well presented. We really enjoyed our stay and it was good value.

mastevens2000 Friends getaway - 04/07/2018 TripAdvisor review
« Most enjoyable stay »

Our stay at the Hotel Mercure Munich Altstadt was most enjoyable. The location is excellent so close to the Old Town with its many sights and the breakfasts are superb! Check in and check out were very efficient.

Couples - 02/07/2018 TripAdvisor review
« Good location, simple facilities, bland service »

The location is very good. That is where the good this mostly end. Room prices are very high compared what the customer gets because the rooms are very simple, bathroom gets wet as you shower, everything in decor is very simple compared to the price category. The service is okayish - not the friendliest one. The staff just works here, nothing more.

Business - 28/06/2018 TripAdvisor review
« Great hotel. »

I come from all Accor Hotels chain, this was the first time I stayed at this hotel. I recommend the hotel for its facility and location. Very close to the main point of Munich with all the necessary transport, shopping etc. In my next return to Munich I will stay again in this hotel.

Family - 25/06/2018 TripAdvisor review
« Very good hotel »

Very good hotel located in the centrum of Munique, so you can walk and see all what you want. I only miss a bar in the hotel to relax after the city tours... Breakfast very good also bedrooms. Nice people always helpfull. I can recommend totally this hotel

Solo travel - 21/06/2018 TripAdvisor review
« Great location, good service »

Good location close to Marienplatz station. Really good included breakfast (fresh orange juice maker, fresh honey combs, and big selection of everything else). If you can’t make breakfast they will arrange a meal for you which is very thoughtful. Front desk staff was very helpful and spoke good English. Try the restaurant Augustiner klosterwirt 2 min walk from the hotel for good food and beer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melanie, Thank you so much for your review and remarkable recommendation. I am happy to read that the facilities, the breakfast and the service provided by our fantastic team met your expectations and needs. We would be pleased to welcome you both back to Mercure Munich Altstadt and remain at your disposal for any further assistance. With best regards Matthias Fischer -General Manager-

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