Hotel - Mercure Hotel Munich Altstadt
Mercure Hotel Mercure Hotel

Mercure Hotel Munich Altstadt

4.0/5 1,420 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Public outdoor parking  (Nearby)
  • Pets allowed 13  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning disabled during winter for environmental reasons. Heating still available.
    • Manual temperature control
    • Air conditioning disabled during winter for environmental reasons. Heating still available.
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Bicycles rental  (Nearby)

Catering

  • Breakfast

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

At the non-smoking Superior Mercure Hotel München Altstadt, you can choose between Standard Rooms with a single bed, double bed or twin beds. Junior Suites have a double bed or twin beds. Our Superior Suite offers a delightful view ofthe Frauenkirche. All 80 rooms are air conditioned and have free WIFI. Children aged up to 4 years can stay in their parents' room for free. A crib is available on request. Your pet is also welcome (charge: EUR 13 per night).

  • 80 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Air conditioning disabled during winter for environmental reasons. Heating still available.
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Pay per view channel(s)
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
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4.5/5 AccorHotels Rating 744 reviews

Our guest reviews for Mercure Hotel Munich Altstadt

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,420 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 12/07/2018 TripAdvisor review
« very nice hotel »

a very nice well located hotel in the centre of München. The breakfast room was very nice and the breakfast buffet very generous. We can recommend this hotel and will come again for the Opera Festival next year.

David Families - 10/07/2018 AccorHotels certified review
« Rooms too hot! »

Rooms were hot. Maintenance could not make it cooler. They tried

Couples - 10/07/2018 TripAdvisor review
« Property review »

We wanted tickets for tour package. The hotel demanded cash. Who expectes to carry so much cash. Our credit cards were not accepted. They advised us to go to central station and book tour package.. it was very inconvenient for guests who just arrived after 8 hours of flight. Otherwise service overall was very good.

Couples - 06/07/2018 TripAdvisor review
« Enjoyable stay »

Hotel was very central but quiet. The rooms were on the small side but contsined everything we needed and we really liked that the drinks in the mini bar were complimentary. The buffet breakfast contained a wide variety of hot and cold food which was well presented. We really enjoyed our stay and it was good value.

mastevens2000 Friends getaway - 04/07/2018 TripAdvisor review
« Most enjoyable stay »

Our stay at the Hotel Mercure Munich Altstadt was most enjoyable. The location is excellent so close to the Old Town with its many sights and the breakfasts are superb! Check in and check out were very efficient.

Couples - 02/07/2018 TripAdvisor review
« Good location, simple facilities, bland service »

The location is very good. That is where the good this mostly end. Room prices are very high compared what the customer gets because the rooms are very simple, bathroom gets wet as you shower, everything in decor is very simple compared to the price category. The service is okayish - not the friendliest one. The staff just works here, nothing more.

Business - 28/06/2018 TripAdvisor review
« Great hotel. »

I come from all Accor Hotels chain, this was the first time I stayed at this hotel. I recommend the hotel for its facility and location. Very close to the main point of Munich with all the necessary transport, shopping etc. In my next return to Munich I will stay again in this hotel.

Family - 25/06/2018 TripAdvisor review
« Very good hotel »

Very good hotel located in the centrum of Munique, so you can walk and see all what you want. I only miss a bar in the hotel to relax after the city tours... Breakfast very good also bedrooms. Nice people always helpfull. I can recommend totally this hotel

Solo travel - 21/06/2018 TripAdvisor review
« Great location, good service »

Good location close to Marienplatz station. Really good included breakfast (fresh orange juice maker, fresh honey combs, and big selection of everything else). If you can’t make breakfast they will arrange a meal for you which is very thoughtful. Front desk staff was very helpful and spoke good English. Try the restaurant Augustiner klosterwirt 2 min walk from the hotel for good food and beer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melanie, Thank you so much for your review and remarkable recommendation. I am happy to read that the facilities, the breakfast and the service provided by our fantastic team met your expectations and needs. We would be pleased to welcome you both back to Mercure Munich Altstadt and remain at your disposal for any further assistance. With best regards Matthias Fischer -General Manager-

Couples - 03/06/2018 TripAdvisor review
« Great hotel! »

We had very pleasant stay - hotel is very centrally located, friendly staff, absolutely great breakfast (fresh orange juice is great). The only minuses are absence of bar/restaurant in the hotel and a bit outdated furniture. But sleeping was very comfortable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear mandrushchenko, Thank you very much for your outstanding recommendation. We are very delighted that you enjoyed the services provided by our team. We hope to see you again in Munich. Yours Sincerely, Matthias Fischer -General Manager-

Diane V. Couples - 20/04/2018 AccorHotels certified review
« great location »

We were welcomed by Sabrina and she made sure we had everything we needed. The room was clean and your staff is friendly. The breakfast was varied and quite good. We had a wonderful experience. It was our third stay and will continue to stay with you in the future.

Yoram R. Couples - 10/04/2018 AccorHotels certified review
« Friendly staff ultimative location »

We were happy with the room breakfast and hotel location.

Solo travel - 30/03/2018 TripAdvisor review
« Conveniently located hotel with good service »

This is a nice hotel in the center of Munich. It is close to the Neuhauser Strasse from which you can easily reach the Munich Central Station if you go in one direction (Karlstor/Stachus) and Marientplatz if you go in the opposite one. This is a very convenient location. My overall experience with this hotel is positive. One thing that is rather unusual is that drinks from the mini bar are free! A really nice addition to the service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear igormk, Thank you very much for taking the time to share your experience with us. We are very happy that you had such a great time and enjoyed the service in our hotel. Did you know, that the Minibar is also refilled everyday? We are looking forward to your next visit. Kind regards, Matthias Fischer -General Manager-

Todd H. Friends - 19/03/2018 AccorHotels certified review
« I still love this hotel »

This was a great experience. Will be back.

Georgi P. Friends - 14/03/2018 AccorHotels certified review
« Perfect. »

Perfect.

KaribouParis_France Solo travel - 15/02/2018 TripAdvisor review
« Excellent location and service »

I stayed 3 nights and benefited from a room that took my special request into consideration. Location in the hyper-center of the city is perfect, allowing walks in the center town by day & night even in wintertime, and avoiding to be in a crowdy street at the same time! :) The bedroom is appropriately accomodated (only a coffee machine not present and it could be a plus), room very clean and bathroom practical (just a general note for Mercure hotels in general: these past years, the cream and gel tubes proposed are leaky and prone to tear). For not German travellers, please note: the duvet is for 1 person, do not be surprised. All the personel was very king, with a special thanks to waitresses at breakfast room: very efficient and nice. The breakfast is good as well with various types of food proposed (only soft boiled egg possibility missing). I consider going back to this hotel when I return in München, and recommend it with no restrictions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karibou, Thank you so much for your review and remarkable recommendation. I am happy to read that the facilities, the breakfast and the service provided by our fantastic team met your expectations and needs. We would be pleased to welcome you both back to Mercure Munich Altstadt and remain at your disposal for any further assistance. With best regards Matthias Fischer -General Manager-

Anonymous Couples - 08/02/2018 AccorHotels certified review
« Helpful staff,good service,excellent location and breakfast of a high quality. »

Overall generally very pleasant

Xxxxxxxx Business - 26/01/2018 AccorHotels certified review
« A pleasant experience in the center of Munich »

great - very comfortable and supportive

Couples - 15/01/2018 TripAdvisor review
« Great location and great breakfast bud double bed is only 140 sm (55 inches) wide »

Likes: Location is great Great breakfast Wifi is working well Clean and nice Dislikes: Double bed is only 140 sm (55,12 inches) and you can't place bigger bed because there is no more space left in the bedroom No french speaking staff at the desk

Our hotel has responded to the review
Our hotel has responded to the review

Dear Drexel321, I would not want to miss the opportunity to thank you for your recommendation. I hope we were able to make your time in Munich as enjoyable as possible and I will be pleased to pass on your comments to the entire team. Whenever you are planning your next trip to Munich, please just let us know if we can be of any assistance. We look forward to welcoming you back soon! Maybe then in another category with other bed types. Warm regards Matthias Fischer -General Manager-

Michael S. Couples - 14/01/2018 AccorHotels certified review
« Excellent stay again »

A most enjoyable stay yet again. The staff are friendly and helpful, the accommodation comfortable, the location great and the breakfasts are superb.

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