Hotel - ibis budget Wien Sankt Marx
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Wien Sankt Marx

3.5/5 1,173 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Free WiFi access in all rooms. PC with internet access in lobby.
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • pets allowed 6  EUR
  • Air Conditioning

Catering

  • Breakfast
  • Snack & beverage machine
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Our rooms

  • 271 rooms
  • 4 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • Work desk in all rooms
    • WIFI in your room
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.1/5 AccorHotels Rating 5,095 reviews

Our guest reviews for ibis budget Wien Sankt Marx

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,173 reviews
K H. Couples - 07/11/2018 AccorHotels certified review
« friendly, clean and functional »

It was very convenient for the s Ban, the room was very clean and staff welcoming, It had all we needed for our stay. Very enjoyable and would recommend it.

Dana Friends - 06/11/2018 AccorHotels certified review
« Terrible and appalling »

I wish I could give no stars. Because of this hotel our whole stay in Vienna was ruined. We were told we could leave our bags at the hotel for the day. We arrived at 5am and checked out at 10am. We were told that we could leave our bags at the hotel which is the only reason we booked it. The manager and reception is the rudest I have ever experienced and i am an Accor staff member. As a result we missed all our tours for the day. I will be taking this much further to Accor head office because this hotel ruined everything for our trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dana S., Thank you for taking the time to tell us about your experience at the ibis budget Wien Sankt Marx. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I do apologize for any inconvenience, but upon construction of the hotel in 2002 the planing did not include a luggage room and we really do not even have any spare room which we could make into one. There is also a legal implication: should we accept luggage of guests at the front desk we are responsible in full, however much the value, if any loss or damage would occur. Given that we can't guarantee 100% supervision of guests luggage 24/7 under these circumstances we regretfully have to decline any luggage deposit at the front desk. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Gutt GM

S. Families - 06/11/2018 AccorHotels certified review
« Okay »

Room - good and almost clean. Location - good. Lack of luggage service - unbelievably dissatisfying.

Seah H. S. Couples - 05/11/2018 AccorHotels certified review

NO KETTLE IN THE ROOM AND NO BOILED WATER AVAILABLE WHEN ASKED FROM YOUR FRONT DESK. VERY DISAPPOINTED. LOCATION IS OUT FROM NEAREST STATION. WILL NOT RECOMMEND TO ANYONE.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lay Fong Irene T., Thank you for taking the time to tell us about your experience at the ibis budget Wien Sankt Marx. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will pass on your comments concerning amenities to the hotel group for future consideration. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Gutt GM

Anonymous Families - 04/11/2018 AccorHotels certified review

It was ok. One aspect that bothered us: even if we payed the breakfast for last day, we had to leave early in morning, and there was no option for a packed breakfast.

Mirko Families - 02/11/2018 AccorHotels certified review
« good price »

The service (equipment and room cleanliness, breakfast) was on the expected level. Two points were influenced by the fact that the rating was not maximized: - the yogi cartridge is of lower quality than, for example, at the IBIS budget hotel in Munich - and the fact that we as a 4 member family needed 2 rooms for which the hotel could not ensure that we were one opposite the other or one next to the other (although we asked for it at the time of booking a month earlier)

Cristina Friends - 29/10/2018 AccorHotels certified review
« decent »

Room a bit spartan for the price and it would've been nice if the lobby coffee machine was working.

Alex Solo - 26/10/2018 AccorHotels certified review
« Professional and friendly service. »

Reception was friendly and efficient. Room was ready on time and clean. Breakfast was good, but there was always a queue at the coffee machine; a second machine would be helpful. Good location for Gasometer concerts. Every thing you would expect from a 2 star budget hotel.......... simple, value for money experience.

Prof. M. N. A. Solo - 19/10/2018 AccorHotels certified review
« It was fair and I believe you can still improve the services »

The hospitality from your staff was very good. The environment was good. The standard of to breakfast needs improvement:- introduce Omelette, sausage, beacon, vegetable salad, etc. There is no need for the additional bed in the room, rather there is need for a wardrobe. There is the need for a reading chair and not a plastic stool. Furthermore, the position of the television, just by the table is awkward. One cannot make use of the table when the TV is on. Apart from these, I enjoyed your hospitality. Best regards, Matthew

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prof. Matthew A., Thank you for taking the time to tell us about your experience at the ibis budget Wien Sankt Marx. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our services are regularly overseen and checked by the hotel group and we will pass on your comments concerning breakfast. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. And thank you a lot for praising our staff. We will surely pass it on. Sincerely, Michael Gutt GM

Mario L. E. A. Couples - 18/10/2018 AccorHotels certified review

It is a typical budget no frills hotel.

Jordan C. Solo - 17/10/2018 AccorHotels certified review
« Great experience, would definitely stay here again »

Very nice experience, friendly staff, great facilities, great value for money and clean room

Ljiljana Friends - 17/10/2018 AccorHotels certified review
« We were very satisfied »

Good location,polite staff,clean...

Viola Friends - 16/10/2018 AccorHotels certified review
« Adequate minimum »

I'm thankful for an earlier checking in and room availability. It’s quite busy around 2pm when many guests arrive and it takes a while to get a key. Hotel and room as advertised no frills or extras just a room with a small, simple bed. Good for short stay. Relatively close with easy access to city transit.

Alrik Business - 15/10/2018 AccorHotels certified review
« Prison break »

Horrible. An hotel that looks like a prison with the ambiance of an IC. Service at the local MC Donalds was better. Too expensive for what was offered.

Patryk Couples - 15/10/2018 AccorHotels certified review
« budget accom should not mean losy customer service »

i did not expect red carpets sicne its budget. welcome and arrival 9/10 . room 10/10 i expected budget room and got it. night reception experience 3/10 - no smile/ quite blunt and answers like yes or no. checkout 1/10 no proper greetong no proper goodbye no smile plus no option to leave luggage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patryk P., Thank you for taking the time to tell us about your experience at the ibis budget Wien Sankt Marx. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will remind our staff that our customers rightfully expect a warm welcome and greetings. I am very sorry about the luggage situation, but upon construction of the hotel in 2001 a luggage deposit room was not deemed necessary for a budget hotel, hence we have none and no room/space to set one up. On the other hand we can't accept luggage at the front desk, because if we do and something should happen to a piece of luggage, we will be legally held responsible for any amount of loss claimed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Gutt GM

Pm Business - 15/10/2018 AccorHotels certified review
« Good service, reasonable price »

Clean environment, well sized shower, functional furniture lacking enough space for the clothes (e.g. linen closet), very small table, only one stool, no hair dryer.

Danijela Solo - 15/10/2018 AccorHotels certified review
« I was verrz satisfied, good stuff, excellent location »

Good stuff, excellent location, very good breakfast, hotel is very close to the metro station (10m min to the city centre)!

George Solo - 14/10/2018 AccorHotels certified review
« Low prices-good spot-medium room ammenties »

Great staff,good prices ,hard mattress and hard pilows,good spot near metro

Anonym Solo - 12/10/2018 AccorHotels certified review
« should provide same service at same brand »

therer is no luggage storage service although other ibis has it. if you are same company and same brand, you sould have same service. I expected the same. besides, there is only one person working at the reception at night and at the morning, so always in a queue. I didnt believe such big hotel has only one person at the reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kaori M., Thank you for taking the time to tell us about your experience at the ibis budget Wien Sankt Marx. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is with deep regret that we are not able to provide luggage storage. When the hotel was planned in 2001 there was no intent to ever offer luggage storage and there is no way that we can safely store our guests luggage today, there is no rooms/storage/compartment that we could use. The other ibis budget in Vienna was planned much later and there a luggage storage room was intended from the start. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Gutt GM

James Solo - 11/10/2018 AccorHotels certified review
« Clean, simple and perfect for a visit. »

The most outstanding feature was how helpful the staff was.

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