Hotel - ibis budget Wien Sankt Marx
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Wien Sankt Marx

3.5/5 1,179 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Free WiFi access in all rooms. PC with internet access in lobby.
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • pets allowed 6  EUR
  • Air Conditioning

Catering

  • Breakfast
  • Snack & beverage machine
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Our rooms

  • 271 rooms
  • 4 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • Work desk in all rooms
    • WIFI in your room
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.1/5 AccorHotels Rating 5,225 reviews

Our guest reviews for ibis budget Wien Sankt Marx

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,179 reviews
Nuno Couples - 13/12/2018 AccorHotels certified review
« Budget = Basic with no customer care »

The hotel had the basic commodities but it lacked basic customer service features that you can find in more than 95% of hotels and even hostels. The hotel itself looked like it was a previous hospital with central heating, if we wanted to switch the AC/Heater to a lower temperature, it wouldn't work. Also, we were there to visit Vienna for a weekend and since we had been traveling through Europe, we had two large pieces of luggage. Our flight on the last day was at 9:50pm and we wanted to leave the luggage at the hotel in order for us to continue visiting the city. The person at the check in counter told us that the hotel would not keep any luggage for the guests - this just blown us away, nowadays this is basic commodity at any hotel!

Anonymous Families - 10/12/2018 AccorHotels certified review
« I don’t recommend »

Hotel was smelling, rooms were dirty and cost of the rooms were way much higher than it’s value. We waited 30mins in the queu for the breakfast. Considering way too far to center, I don’t recommend. Better to book somewhere close to center with higher price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Berker K., Thank you for taking the time to tell us about your experience at the ibis budget Wien Sankt Marx. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. May I politely point out that Accor offers a wide range of hotels up to 5-Stars and on accorhotels.com you may find hotels which are more suitable to your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Gutt GM

Erika Families - 10/12/2018 AccorHotels certified review
« Simple accommodation 10 mins from metro »

The room and the hotel was simple, but clean and silent at the weekend. For the breakfast there was a long queue and a small room only and it was also very simple. But I liked, that there was a petrol station with small buffet and good coffee, plus a HOFER just next door. So breakfast could be solved another way as well. Proximity to metro station is an advantage.

Juan Business - 08/12/2018 AccorHotels certified review
« Everything feels so cheap, ver la awful. »

Awful, the beds are harder (cheap hard) than the floor, no washgel in the shower, no soap!!

Vich L. Business - 06/12/2018 AccorHotels certified review
« Sastifaction »

Budget ibis with this amount of money would be fine in Vienna

Strax Business - 04/12/2018 AccorHotels certified review
« It was a nice cosy room. »

This is a quite place, very clean, the service is all right.

Anonymous Couples - 03/12/2018 AccorHotels certified review
« Good price but service can be improved »

The hotel is ok, nothing special but everything clean and it was what I was expecting. You must improve service a reception. More than 30m for check in is too much

Anonymous Solo - 02/12/2018 AccorHotels certified review
« Budget hotel »

The staff and breakfast were good. The facilities were budget but the room was clean.

Doru M. Business - 27/11/2018 AccorHotels certified review
« Good service, very nice room with the ambient lights. »

It was an overall good experience. Although it is a 2 star hotel, I recommend providing a small bottle of water free of charge for the guests when they enter the hotel room and also a little bit more diversity for the breakfast. Thank you! Best regards Doru M.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Doru-Mihai M., We very much appreciate your comments regarding your stay at the ibis budget Wien Sankt Marx. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mit freundlichen Grüßen Michael Gutt GM

Sandrew Couples - 24/11/2018 AccorHotels certified review
« Amazing! »

It is amazing hotel! Good location near the metro station and market. The number was very clean. So I like this hotel, and will stay here next time.

Solo travel - 23/11/2018 TripAdvisor review
« Value for money »

Small hotel, well situated (near Erdberg bus terminal and near Gasometer U-Bahn station) relatively cheap. Accomodation is basic but enough for one night. Rooms on the higher floors of the hotel are more recommendable for good-night sleep.

Laura Solo - 22/11/2018 AccorHotels certified review
« Clean and friendly but not top comfort »

Staff were very friendly and helpful. Room was spotless but bed was uncomfortable

Jen-e Couples - 19/11/2018 AccorHotels certified review
« Rude customer service »

No one was available when we arrived for check in. A gentleman was in the office and knew we were there and he did not bother to say he would be with us shortly. If you want to check out early to keep exploring they don’t have a space for you to store your luggage. What’s the point of getting a hotel? You might as well book an AirBnB for a cheaper.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennie O., Thank you for taking the time to tell us about your experience at the ibis budget Wien Sankt Marx. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Unfortunately there was luggage room planned when the hotel was constructed in 2002, and we do not have any possibility to make one now. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Gutt GM

Mladen T. Solo - 18/11/2018 AccorHotels certified review
« I'm satisfied. »

Nice place, cheap for Vienna I have to say, but ok service and ok rooms. Heating system works, which was very important.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mladen T., We very much appreciate your comments regarding your stay at the ibis budget Wien Sankt Marx. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Gutt GM

Sightsee44755174734 Solo travel - 18/11/2018 TripAdvisor review
« I'm satisfied. »

Nice place, cheap for Vienna I have to say, but ok service and ok rooms. Heating system works, which was very important since I was in November and it was very cold at that time. Breakfast could be better for the money you pay.

Mohamed B. Business - 14/11/2018 AccorHotels certified review
« It is ok »

The stay is OK The room is convenient except there was no chair with back support which is very important for using the writing table. The pillows as well were not comfortable. Also the room views has no privacy. I can't open the window curtains due to the view on to the opposite rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed B., We very much appreciate your comments regarding your stay at the ibis budget Wien Sankt Marx. It is always a pleasure to receive positive feedback. I will share your comments with our team. I will pass on your comments and the respective departement will be made aware of it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Gutt GM

Susanna Couples - 10/11/2018 AccorHotels certified review
« Not pleasant »

Bathroom needs hangers. Water all over the bathroom after you shower as there are no borders, water can just go freely all around. No luggage storage possibilities, which heavily changed our opinion on the place and our plans for the only day we were in Vienna.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susanna A., Thank you for taking the time to tell us about your experience at the ibis budget Wien Sankt Marx. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I do apologize for any inconvenience, but upon construction of the hotel in 2002 the planing did not include a luggage room and we really do not even have any spare room which we could make into one. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Gutt GM

K H. Couples - 07/11/2018 AccorHotels certified review
« friendly, clean and functional »

It was very convenient for the s Ban, the room was very clean and staff welcoming, It had all we needed for our stay. Very enjoyable and would recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David h., We very much appreciate your comments regarding your stay at the ibis budget Wien Sankt Marx. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For 2019 we have planned new beds and thus will be able to offer you even better, priceworthy accomodation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Gutt GM

Dana Friends - 06/11/2018 AccorHotels certified review
« Terrible and appalling »

I wish I could give no stars. Because of this hotel our whole stay in Vienna was ruined. We were told we could leave our bags at the hotel for the day. We arrived at 5am and checked out at 10am. We were told that we could leave our bags at the hotel which is the only reason we booked it. The manager and reception is the rudest I have ever experienced and i am an Accor staff member. As a result we missed all our tours for the day. I will be taking this much further to Accor head office because this hotel ruined everything for our trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dana S., Thank you for taking the time to tell us about your experience at the ibis budget Wien Sankt Marx. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I do apologize for any inconvenience, but upon construction of the hotel in 2002 the planing did not include a luggage room and we really do not even have any spare room which we could make into one. There is also a legal implication: should we accept luggage of guests at the front desk we are responsible in full, however much the value, if any loss or damage would occur. Given that we can't guarantee 100% supervision of guests luggage 24/7 under these circumstances we regretfully have to decline any luggage deposit at the front desk. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Gutt GM

S. Families - 06/11/2018 AccorHotels certified review
« Okay »

Room - good and almost clean. Location - good. Lack of luggage service - unbelievably dissatisfying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ovcharov S., Thank you for taking the time to tell us about your experience at the ibis budget Wien Sankt Marx. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Unfortunately there never was luggage room planned when the hotel was constructed and unfortunately we do not have a spare room that we could use. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Gutt GM

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