Hotel - ibis Den Haag City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Den Haag City Centre Hotel

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4.0/5 1,064 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Automatic air control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
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Hotel location

Our rooms

  • 197 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Shower
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 4,240 reviews

Our guest reviews for ibis Den Haag City Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,064 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
David Couples - 15/04/2018
« Ibis Den Haag an excellent choice again »

This was my fourth time to stay in this hotel and my wife's first. She agreed that it was an excellent choice with friendly staff. The location is excellent for shopping, wide variety of restaurants close by, and only a few minutes from the city centre either on foot or by a choice of tram routes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIMOTHY H., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

AccorHotels certified review
Lou F. Couples - 14/04/2018

I was impressed first from the country and after we arrived in the hotel this feelings continued. Everything was fine but the most unbelievable thing which I experienced was the speed of all bicycles moving in the City streets.Thank You for everything ! ! !

Our hotel has responded to the review
Our hotel has responded to the review

Dear LOU FEYSOULA, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

AccorHotels certified review
George Families - 13/04/2018
« The best quality for the money in Den Haag »

We stay at The Ibis at least twice a year while visiting with our grandson and daughter who live in Den Haag. Always a great experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEORGE KREITZ, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

AccorHotels certified review
Eric M. Business - 13/04/2018
« Quick and quiet »

Location is central and convenient. Hotel is easy to find and service is helpful but not intrusive. The city car park on hotel side allows travelling with car in a city which is rare and most to be appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERIC MANDILLE, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

AccorHotels certified review
Anonymous Couples - 11/04/2018
« Very convienient and very friendly people »

See title

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Patty Notenboom

AccorHotels certified review
Barbara L. Couples - 10/04/2018
« Good hotel in town centre »

A good hotel with friendly staff. Feel that the breakfast is far to expensive and it would be very nice to be able to just get a cod=fee and croissant in the bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Patty Notenboom

TripAdvisor review
thedonohoes Couples - 10/04/2018
« Not happy with deposit arrangement »

Be aware Ibis take a Deposit of 220 Euros from your account even though we had payed for our stay when booking. This is excessive and we are not sure when we will be reembursed !!! The breakfast was good and the location excellent for the museums.

AccorHotels certified review
Germahine Solo - 09/04/2018
« 10 »

Was top

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer L., Wij stellen uw opmerkingen over uw verblijf in ibis Den Haag City Centre erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Met vriendelijke groet, Patty Notenboom

AccorHotels certified review
Anonymous Families - 06/04/2018
« Rooms are clean. Hotel is very centrally located. »

Hotel is clean and very centrally located. Rooms are comfortable. Nice and modern reception hall. Personal very helpful and friendly. Only missing in the rooms, a coffeemaker since this very usefull especially on cold days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Patty Notenboom

AccorHotels certified review
Ni… Couples - 04/04/2018
« Always a pleasure »

We paid for our son and his wife to stay for a 40th birthday celebration. When we told the staff in the hotel they decorated the room and left a small bottle of bubbly wine to celebrate with. A lovely gesture and demonstrates the staff care for their guests. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICK M., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

AccorHotels certified review
N. Business - 03/04/2018
« Extremely satisfied »

The hotel fraternity was always very helpful. The Staff was extremely professional. The facilities were good and; Cleanliness was good too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H. N., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

TripAdvisor review
Business - 02/04/2018
« Everyting you need »

This hotel is a real gem. Has everything a traveler needs: great and fast service, excellent breakfast, minumalist, efficient rooms and a location with walking distance to shops and train station. I will most certainly be back.

AccorHotels certified review
Alex Families - 31/03/2018
« Good hotel »

The room was clean. Check in/out was fast

AccorHotels certified review
Anonymous Business - 28/03/2018
« pleasant surprise »

very nice, excellent: safe in room, nice room. very helpful front desk one of the best IBIS I have been in

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Patty Notenboom

AccorHotels certified review
Mikael Business - 28/03/2018

Nice hotel with friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Patty Notenboom

AccorHotels certified review
Anonymous Couples - 27/03/2018
« A very comfortable and well run hotel »

The rooms are very nice and comfortable and bathroom facilities excellent. There is one thing that would add to the enjoyment of staying in the rooms - a tea / coffee making facility. To make a cup of tea or coffee in the room before going for breakfast and a drink last thing at night before sleep would really make the stay perfect. Otherwise everything was excellent - breakfast was good and the staff very helpful and pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. U., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Patty Notenboom

AccorHotels certified review
Ian Couples - 27/03/2018
« Great location, great price »

This was a good hotel. Checking was friendly and fast, room clean and modern

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN D., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

AccorHotels certified review
Anonymous Business - 24/03/2018
« Not as good as other AccorHotels Brand »

Overall paying high rates but receiving low quality services. Example: Do not expect to do a lot of self service action like pick up the laundry (the charge is higher again other hotel!!)by myself and the worst is the room service need to collect by yourself as well (at the end give up to try the hotel food). Based on previous experience with other Ibis hotels, I didn’t feel like the hotel is really acting as “budget” and they still maintain the usual service. It was totally different this time!!! Also, I did try to ask for settling the bills earlier but unfortunately been told that not possible and if I would do that and I have to check out immediately. In my mind, This is somehow not possible at all. As a services industry, flexibility is always the key elements. With my “Gold” status, usually I receive free drink voucher as part of the benefit. I did purposely hint the front desk during check in and obviously she didn’t get it and of course nothing was offer to me. What is the benefit then? Overall experience during the stay is not great and in my view this hotel is not suitable for business purpose as per my requirement. Definitely in the future I will try to avoid when back to The Hague for business purpose

Our hotel has responded to the review
Our hotel has responded to the review

Dear mister Wee Chin, Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Feenstra

AccorHotels certified review
Anonymous Business - 21/03/2018
« Mrs »

Excellent bedding. Clean and large room with a beautiful view. Decent size bathroom. Just thought the 'hanging' liquid soap is an not ideal system as tends to fall off when used. Fabulous quality and variety of breakfast with very nice welcome and service which is very pleasant when on business and early up. Reception staff was efficient. Overall an excellent experience and would definitely recommend this hotel ! The location is also great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BENEDICTE DANJEAN-SAEIJS, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

AccorHotels certified review
Nick Business - 19/03/2018
« Jackhammers and unconfirmed charges aren’t fun. »

I was unhappy to be awoken by jackhammers outside very early every morning. Perhaps this wasn’t something the hotel could control, but it still ruined my stay, for which I paid full price without any prior warning. I was also unhappy to receive a notice, by email, that I was being charged an extra 80€ for breakfast for the person staying with me ... I’m happy to pay for that additional service, but if I had been asked if the price was acceptable before being charged I would have rejected it. I don’t know how it works in NL, but charging a customer for something before they have confirmed the price is illegal in the US.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister Sherman, Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are very sorry to read your comments, for the first part it was really difficult, because their was no communication possible with the constructors outside, no planning was known by us. The second part about you being charged for the breakfast, i think that you made a check in with your Credit Card and you gave it as a guarantee that is why we where able to charge it to you card. I hope that you let me compensate you with 3 Breakfasts. If you can sent me your Credit Card details i will charge the money back to you. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Feenstra

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