ibis Den Haag City Centre Hotel 3 stars

TripAdvisor rating 4.0/5 1,206 reviews
ibis Den Haag City Centre
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+ 14 Services
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Hotel extras

  • Free Wifi

  • Breakfast from 6:30am to 12:00pm

  • Located in the city centre

  • Bike Rental

  • Non smoking rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Automatic air control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis Den Haag City Centre

Jan Hendrikstraat 10
2512 GL
den haag
netherlands

Tel: +31702039001

Fax: (+31)70/3184319

Contact email

Check-in from 14h00

Check out up to 12h00

  • TRAM :   2, 3 or 6 Grote Markt

  • By plane

    AMSTERDAM SCHIPHOL At 45km / 27 miles

  • By plane

    Schiphol Airport At 45km / 27.96 miles

  • By train

    LA HAYE/DEN HAAG At 0.6km / 0.37 miles

  • By train

    THE HAGUE CENTRAL At 5km / 3.11 miles

  • By train

    THE HAGUE HS At 5km / 3.11 miles

GPS :52.075916, 4.307236

Our accommodations

Inviting, modern and cozy: this describes the rooms at ibis Den Haag City Centre. All rooms are equipped with a comfortable bed, a bathroom and free WIFI - everything you need for a pleasant stay.

Room for one or two persons equipped with the new bedding

  • Max. number of persons: ‌2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room for one or two people with our new ibis beds

  • Max. number of persons: ‌2
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
  • Bathrobe(...)

Room for three people with our new ibis beds

  • Max. number of persons: ‌3
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
  • Bathrobe(...)

Family Room - 2 connecting rooms

  • Max. number of persons: ‌4
  • Area: From 46
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
  • Bathrobe(...)

Our restaurants and bars

CAFÉ

Type of cuisine: Cafe

In the evening, the Café offers a themed approach to dining, with themes varying from one Ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

YOUBAR

Photo non contractuelle / Strictly non binding

Relax at the bar: The ibis bar is the perfect place to come and have a well deserved rest, whatever the time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Den Haag City Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,882 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,206 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great hotel but beware the cigarette butts and smokers at the front door the entrances

Customer review rating 4.4/5

Daniel K. Couples - 09/07/2019 AccorHotels certified review

Fantastic staff particularly at the check in

Dear DANIEL K., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will have a look on the smoke area perhaps there will be a better place for that. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Kin-Pong Man

Friendly welcome, clean and comfortable

Customer review rating 4.4/5

Charles A. Families - 08/07/2019 AccorHotels certified review

Very enjoyable and well situated in city. Nice staff and good breakfast

Dear Mr. A., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. Nice to hear that enjouyed the stay in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Arjan Knijff General manager

Delightful.

Customer review rating 4.4/5

Nathan Solo - 08/07/2019 AccorHotels certified review

The room was quiet, the staff helpful, it felt like home throughout.

Dear Mr. Y., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Arjan Knijff General manager

Pleasant stay in The Hague

Customer review rating 4.4/5

John Solo - 08/07/2019 AccorHotels certified review

The hotel was corfortable in a great downtown location. The staff were friendly and helpful and the rooms clean and modern looking. Breakfast was good but quite expensive.

Dear Mr. W., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope to welcome you again in our hotel. Best regards, Arjan Knijff General manager

Friendly and helpful staff, convenient location, clean and great facilities.

Customer review rating 4.4/5

Kristina Solo - 04/07/2019 AccorHotels certified review

I have stayed in Ibis den Haag city centre several times and it is one of my favourite hotels when I'm visiting the Hague. The staff is very helpful and friendly, the facilities are great, just what one would need from a budget hotel. I really love the lounge area and access to the computer/printer.

Excellent location but service is questionable

Customer review rating 4.4/5

Jb T. Solo - 03/07/2019 AccorHotels certified review

The hotel is well located near the center but the service concept is flawed.

Dear mr/ms B., Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tamara Boerlage

Not satisfied for paid price

Customer review rating 4.4/5

Van D. M. Friends - 02/07/2019 AccorHotels certified review

Ordered a Family Room, received 2 double rooms next to each other. Got the explanation that there was a system error... same story every time when something like this occurs. It's because of the price difference that they rehired the family rooms on a daily rent and not upfront. I paid upfront 244 but price at hotel was 268 so Hotel chose to give the rooms away to people that paid 268. We received a coupon for 4 drinks. Ok, fun but not really a solution. Especially when it takes +30min for 4 drinks. Also the fact we had to park in Q-park and this cost is not covered (or no rebate on the rate) by Ibis was rather disappointing.

Dear miss van de M., Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Can you tell us a bit more about what happend. You booked a family room, and for some reason it was not what you got when you arrived? Can you tell me what the receptionist said to you? I want to get to the bottom of this because at Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With kind regards, Tamara Boerlage

Very good value for money and well located

Customer review rating 4.4/5

Abhijit M. Families - 30/06/2019 AccorHotels certified review

The location of the hotel was ideal for our visit, the rooms were clean, and the WiFi worked. The bathrooms were on the smaller side but the shower was quite decent and had enough space.

Dear ABHIJIT M., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team especially the housekeeping and our maintenance departments. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man

The hotel was adequate for my requirements.

Customer review rating 4.4/5

Anonymous Business - 28/06/2019 AccorHotels certified review

I had a great stay at the hotel. The location was ideal for my meetings. The room was more spartan than I am accustomed to, but it served its primary purpose.

Dear JOSE T., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man

Simple and covenient

Customer review rating 4.4/5

Perer B. Solo - 28/06/2019 AccorHotels certified review

Short and sweet all that was promised was delivered

Dear PETER B., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man

Excellent stay in Den Haag city centre

Customer review rating 4.4/5

I D. Friends - 25/06/2019 AccorHotels certified review

Enjoyed a 5 day stay in Den Haag. Comfortable hotel, very central near all amenities, helpful staff and delicious breakfast. Will definitely use this hotel again.

Dear ms D., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Tamara Boerlage

A satisfactory stay

Customer review rating 4.4/5

Vinitha Business - 24/06/2019 AccorHotels certified review

The hotel met all my needs. A good room, good breakfast, helpful people

Dear ms J., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Tamara Boerlage

Excellent experience but expensive breakfast

Customer review rating 4.4/5

Rob Business - 23/06/2019 AccorHotels certified review

Overall, the experience was excellent: friendly staff; easy booking, check-in and check-out; large, quiet, spotlessly clean room; luggage storage; good wireless internet. The food available for breakfast was excellent, but it was basically a buffet breakfast with two cooked items (bacon and baked beans, most days) so the price of 18.50 euros a day seemed a little steep.

Dear mr W. We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Tamara Boerlage

Adequate for a one night stay

TripAdvisor rating 4.0/5

Scenic769165 Friends getaway - 23/06/2019 TripAdvisor review

I was travelling with a friend, and sharing the room. It was adequate for our needs, though small and basic. The bed was comfortable enough for us to be well rested.The location was fine, and the staff was friendly.

We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great hotel and location is terrific

Customer review rating 4.4/5

B H. Business - 20/06/2019 AccorHotels certified review

Comfy rooms with nice facilities. Classic Dutch menu and friendly helpful staff.

Dear ms H., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara Boerlage

Mrs

Customer review rating 4.4/5

Anonymous Couples - 19/06/2019 AccorHotels certified review

Friendly staff, nice room and very pleasant bar and restaurant.

Dear Djenane, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Tamara Boerlage

nice

Customer review rating 4.4/5

Peet Couples - 18/06/2019 AccorHotels certified review

smooth check in - friendly receptionist

Dear sir/ms, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Tamara Boerlage

Good simpel hotel. Expensive breakfast

Customer review rating 4.4/5

Anonymous Couples - 18/06/2019 AccorHotels certified review

Good simpel hotel with simple rooms. Good beds but terrible pillows. to soft. Breackfast ok but to expensive.

Dear Jan, Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tamara Boerlage

Acceptable

Customer review rating 4.4/5

Ram Business - 18/06/2019 AccorHotels certified review

The breakfast for €17.50 is terrible. Over priced with substandard food.

Dear Ram C., Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Tamara Boerlage

Good stay at the Hotel

Customer review rating 4.4/5

T. Solo - 17/06/2019 AccorHotels certified review

2 nights in a comfortable hotel. The bathroom is a bit small but sufficient for one person. Well located, you can easily reach the city center.

Dear T., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara Boerlage
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