Hotel - ibis Den Haag City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Den Haag City Centre Hotel

4.0/5 1,121 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Automatic air control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 197 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Shower
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 4,814 reviews

Our guest reviews for ibis Den Haag City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,121 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Christina P. Z. Business - 16/09/2018 AccorHotels certified review
« Good location, good service »

The staff and service at the hotel were good. However, charging breakfast separately at an unreasonably high fee of 17 euros is off-putting.

Jon. Friends - 15/09/2018 AccorHotels certified review
« Everything I needed at the time I needed it. »

For the price my stay was great. The staff delivered a great service. The room was very nice for the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Tamara Boerlage

Gpp Business - 13/09/2018 AccorHotels certified review
« A comfortable stay in a good central location »

This hotel is clean, tidy and well kept. It is in a good location for central The Hague.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Garry P., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

Lkamal Business - 13/09/2018 AccorHotels certified review
« Watch out »

Hotel is Ok. I;ve been there before as well. However, this time I had a bad experience at the parking entrance. There was a gang of youngsters who used to come and ask money all the time. This time one of them came behind me and while I was paying the parking ticket , he robbed my telephone. Without knowing that my phone was gone, I even gave him some money. Little later he came and gave me back the phone. I believe that he returned it because it was not an expensive one. So be careful of the people around you at the parking. It would be better if the hotel staff warns their clients.

Simon S. Couples - 13/09/2018 AccorHotels certified review
« Happy »

Third visit to Den Hague staying at the Ibis. Excellent central position with friendly helpful staff. Nice to see Katrina was still there. Only small niggle, the cleaning staff omitted to supply the 5 Euro discount ticket for not having the room cleaned.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON S., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

Mandar Business - 12/09/2018 AccorHotels certified review
« Very small room with very limited facilities »

Only positive side is breakfast was good, and they extended my check out time by 4 hrs on last day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mandar S., Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Can you tell us what it is that you were missing during the check in process? Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Tamara Boerlage

Darko Business - 10/09/2018 AccorHotels certified review
« Very nice overnight stay during a business trip »

The first contact - with the receptionist - was highly pleasurable; she was quick, kind, helpful and made the day after the long travel. The room was standard but functional, clean and quiet. Location is great to wander around, simply to go out at night or to reach it from the train station. Very good breakfast rounded the experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darko K., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

Anonymous Business - 09/09/2018 AccorHotels certified review
« Excellent »

Famous ibis bed, really comfortable! Excellent breakfast, location and staff. Special thanks to Ilana, she has been very helpful and kind, made us feel at home!

Our hotel has responded to the review
Our hotel has responded to the review

Dear YETKIN E., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with Ilana. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

Yg Solo - 06/09/2018 AccorHotels certified review
« Great modern hotel in good location »

Very happy with my stay. Contemporary design throughout the hotel, great location close to many restaurants and tram station, and friendly staff who helped me figuring out transportation options during my stay. Would go back and recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yanik G., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

Roberto &. W. Couples - 04/09/2018 AccorHotels certified review
« AS AT HOME »

We were not considered as guests but as family real old friends. We felt just as staying st home.. Personnel was great and helpful, especially the Manager Miss. Hoorenman who was perfectly friendship welcoming us. The room was great and when We asked other lighter blankets because we were feeling warm we got immediately lights one and other towels just to use it as cushions. Every single wish was immediately given without hesitation. (I WAS AN ACCOR MEMBER : 30… 200 790 ) I CANCELLED MY MEMBERSHIP AFTER BEING RUDELY TREATED BY A HEAD OFFICE MANAGER (NOT FROM THE HOTEL, BUT DOWNTOWN OFFICE) ———— I KINDLY SUGGEST JUST ONE MORE SITTING CHAIR IN THE ROOM FOR 2 PERSONS. ALSO WHITE PAPERS FOR WRITING LETTERS THANK YOU !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roberto D., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. I will tell Rita that you mentioned her. We are happy that you had a good stay with us! It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

Bram Families - 04/09/2018 AccorHotels certified review
« Basic »

Good for Commercial travelers, Not so good for a City Break! No Lazy Chairs to relax, Insufficient Wardrobe Space, a Step-up into the Toilet/Shower Cubicle.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRAM V., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Kind regards, Mariëlle Brouwer

Coatsie Solo - 03/09/2018 AccorHotels certified review
« Great location. »

Right in the city centre!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris C., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

Brian M. Business - 02/09/2018 AccorHotels certified review
« Efficient check in and out. Room as expected »

Consistency of delivery

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian m., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

Chris Business - 02/09/2018 AccorHotels certified review
« Good »

Bed and bathroom were very good. Couldn't find good choice for dinner and room rates are rather high

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHER K., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

N I. Families - 31/08/2018 AccorHotels certified review
« Miss »

Below my expectations

Our hotel has responded to the review
Our hotel has responded to the review

Goodmorning, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Kind regards, Mariëlle Brouwer

Anonymous Solo - 28/08/2018 AccorHotels certified review
« Comfortable, adequate, although nothing remarkable or special »

The bathroom smelled badly of sewage. I could not get BBC or CNN channels in TV and despite a very helpful reception assistant who came to try to fix the TV, even 24 hours after she said it would be fixed, those channels still did not have any signal to them. A plate that I had borrowed from the hotel restaurant that I had left from the night before was left dirty and uncollected by the room cleaners.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTONIO M., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. Unfortunately we do not have the channels of BBC and CNN in our package, that the reason why the channels remain on no signal. I will share your comments with our team maybe in the future they will add it on to our channel package. I am sorry to hear that the housekeeping did not took the dirt plates in your room. That is a standard they have to do it. Thank you for letting us know and my apologies for the inconvience. Thank you again for sharing your experience, and we hope we can welcome you again in our hotel. Kind regards, Mariëlle Brouwer

Sally W. Families - 27/08/2018 AccorHotels certified review

I did have a problem in the room on arrival but it was quickly sorted out. During my stay of 5 days the staff where very helpful. I would certainly return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sally W., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is nice to hear that you had a goos tay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

Godwin Couples - 27/08/2018 AccorHotels certified review
« Mr »

Satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Godwin M., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Kind regards, Mariëlle Brouwer

Ja Business - 26/08/2018 AccorHotels certified review
« Pleasant »

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Goedemorgen, Wij stellen uw opmerkingen over uw verblijf in ibis Den Haag City Centre erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Met vriendelijke groet, Mariëlle Brouwer

Darren Friends - 25/08/2018 AccorHotels certified review
« Good location and great place »

My stay was great, the staff were very helpful and friendly Location is the best in the city, and rooms were clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darren M., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is good to hear that you had a nice stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

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