Hotel - ibis Den Haag City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Den Haag City Centre Hotel

4.0/5 1,139 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • pets allowed 15  EUR
  • 100% non-smoking hotel
  • Automatic air control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, this describes the rooms at ibis Den Haag City Centre. All rooms are equipped with a comfortable bed, a functional bathroom and free WiFi - everything you need for a pleasant stay.

  • 197 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Shower
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 5,123 reviews

Our guest reviews for ibis Den Haag City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,139 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Gertrude L. H. Business - 08/12/2018 AccorHotels certified review
« I found my overall stay at your hotel satisfactory. »

This was the first time for me to stay at an Ibis hotel. Overall I found the experience alright. All the members of staff I interacted with were polite, friendly and helpful. I was very glad that dinner is available, it is very convenient. However, I found the room too cramped. May be if it is just one person in the room, you can remove the smaller bed. The only distressing fact that I am experiencing is the time that it is taking to re-credit back the balance of the money that you blocked during the time I was checking in. I checked out and have checked in at the Novotel Den Haag at World Forum because it is convenient for me to be at the Hotel which is within the venue of the meeting I am attending. The Ibis hotel and the Novotel are within the same group of hotels and I thought that since I did not cancel the transaction but rather shortened my stay and checked in a hotel within the same group, then the re-crediting of the balance of the money should not be a problem. I need the money to use it during the rest of my stay here. I really would appreciate your assistance with this matter. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GERTRUDE H., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. Hereby I can confirm you that I called our credit card company and today the autorixation will be released. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

Peter L. Business - 06/12/2018 AccorHotels certified review
« Nice hotel located in the center of the city close to everything »

I stayed at Ibis Den Haag City Centre for 3 days and everything was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

Adam T. Business - 06/12/2018 AccorHotels certified review
« Great hotel in good location »

Hotel exactly as hoped. Good location, nice and clean and tidy. Room was quiet too and beds were comfy. I didn't try the food or drink (as there are so many other options nearby) but would say breakfast is overpriced. Considering the price I was very pleased overall and would be interested to try the new Ibis Styles hotel, which is also nearby, next time I'm in the Hague.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam,. We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

Naomy Business - 01/12/2018 AccorHotels certified review
« IBIS the Hague-A sense of comfort! »

Good experience overall with a great sense of warm welcome and staff availability at reception level. Maybe just less control on the floors especially during evenings when some clients tend to make too much noise. Very good room concept and space compared to some other IBIS hotels. Good conpet of having a restaurant within hotel space. And good positioning of hotel with proxitmity of every business.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we can welcome you again in our hotel. Kind regards, Patty Notenboom

Michael Families - 28/11/2018 AccorHotels certified review
« Affordable lodgings near shopping and attractions »

Clean and comfortable. The rooms are compact but functional. The staff was friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

David W. Couples - 27/11/2018 AccorHotels certified review
« Lack of a decent pillow made the stay not as good as it should have been. »

The hotel is very clean and is situated in a very good place in the city. However, the poor pillow situation, the difficulty of making a hot drink in your room without going to the bar to borrow milk, mugs and a kettle along with an overpriced breakfast brings the overall experience down. The staff were very nice and helpful and everything else is to a standard you would expect. But it when it goes beyond that you remember.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Kind regards, Mariëlle Brouwer

Andre Business - 26/11/2018 AccorHotels certified review
« Good honest local in the city center »

Very good experinece for purpose, not fancy or luxurious but good quality/price relationship.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andre, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

Dieter Business - 26/11/2018 AccorHotels certified review
« I only stayed one night, but had no complaints what so ever. Checking in and out was very quick. »

The location is very convenient. Very close to the city center and in walking distance to the station. Yet very quiet at night. Always recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dieter, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always nice to read that you had a good stay with us! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

Anonymous Business - 24/11/2018 AccorHotels certified review
« Nice hotel in the middle of the hague »

Nice rooms, good breakfast and a very stylish bar. Parking nearby for a reasonable price and discount from the hotel on the parking fee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BAUER M., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Marielle Brouwer

Xxx Business - 22/11/2018 AccorHotels certified review
« ok »

stay ok... error in invoice adress... no reply on other questions option when trying to correct my invoice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicky, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. Did you already received the invoice correctly? It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we can welcome you again in our hotel. Kind regards, Mariëlle Brouwer

Mahmoud Couples - 20/11/2018 AccorHotels certified review
« Not the first time I stay in this hotel but it is definitely the worst »

1- They gave only 2 towels for 2 people (instead of 2 small and 2 big towels). 2- Shower was not working properly (water kept getting cold suddenly during the shower). And the shower itself had couple of small leakage. 3- Cleaning service didn't respect the "no disturb" sign on the door and just opened the door and walked on us while the sign was on the door :O

Our hotel has responded to the review
Our hotel has responded to the review

Dear mister H., Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Mariëlle Brouwer

Anonymous Business - 20/11/2018 AccorHotels certified review
« Efficient, friendly staff and great location »

Check-in was smooth, the room was clean and spacious, the location was convenient and I enjoyed my stay - staff recommended both dinner and breakfast options locally.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is really nice to read that you had a good stay with us! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

Anonymous Business - 20/11/2018 AccorHotels certified review

The staff were super helpful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linnea, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

Salvatore Couples - 19/11/2018 AccorHotels certified review
« . »

Everything was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Salvatore, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Tamara Boerlage

Susanne Friends - 18/11/2018 AccorHotels certified review
« Great value for a good price in central location »

We enjoyed our stay a lot, although we didn't had breakfast or anything else in the hotel. We enjoyed staying in the hotel because it was very quit at night, clean and comfy beds & pillows, the small space in the bathroom was used in such an efficient way that the shower was pretty spacious. It was just a short and safe walk to the city-center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susanne, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a good feeling to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Tamara Boerlage

Anonymous Families - 17/11/2018 AccorHotels certified review
« Reconfortante »

Excelente

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Tamara Boerlage

Cecilia W. C. Solo - 17/11/2018 AccorHotels certified review
« Comfortable for a short stay »

check in was smooth. Overall.room is comfortable but not totally clean as I could find some dirts on the floor. For any hotels whether its 3 or 4 star rooms should provide a mini fridge. Guests like me at times would like a cold milk or a cold drink at night. I know the hotel is encouraging guests to go downstairs to make use of the breakfast and the bar but still a mini fridge is essential. Im happy with the location . would be nice to have a welcome juice or coffee as the Novotel.suite do that. Thank you for allowing me on this feedback It was my first stay here. Cecilia

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cecilia, Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With kind regards, Tamara Boerlage

Na Business - 16/11/2018 AccorHotels certified review
« Satisfactory »

Satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raul, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Tamara Boerlage

Mairead Couples - 16/11/2018 AccorHotels certified review
« Pleasant welcome and friendly staff »

Clean comfortable hotel. Good location. Near shopping mall and station. Modern decor. Comfortable bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Tamara Boerlage

Marie-anne Families - 15/11/2018 AccorHotels certified review
« Super friendly staff and nice rooms »

It was great. We took our 3-month-old daughter on her first international trip, so we were looking for a hassle-free experience at Ibis. The staff were super friendly and accommodated our requests. Nothing too demanding - kettle, extra pillow, etc. - but it was nice that they just agreed and got on with it. Breakfast staff were lovely, too! We ordered Pizza on one night. Not the best we've ever tried, but it was very nice. The cot was perfect for our daughter. Way too big, but we had planned transitioning her onto a cot anyway. NOTE: When we asked originally, you said that you couldn't provide a cot. So, it was a nice surprise, but not good for planning. If you could have told us there was a cot, we'd have planned differently :) The only 'constructive' feedback: - More hooks and pegs in the room. We ended up hanging our coats etc. on the back of a chair - Bathroom light is SUPER bright. Would be nice if it came with a dimmer switch - we only noticed this when we were sneaking in and out of the bathroom when our daughter was asleep last thing at night. - Bathroom cubicle was quite noisy/echoey when you are outside of the cubicle. We've been together for 10+ years, so hearing each other go for a wee is OK. But others may not enjoy it quite so much :) Oh, and a final 'thank you' for the little cuddly toy one of your staff members gave to our daughter. She's a little young for it, but she'll surely enjoy it when she gets older.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie-Anne B., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is really nice to read how the whole experience was. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Mariëlle Brouwer

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