Hotel - ibis Heilbronn City
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Heilbronn City Hotel

4.0/5 280 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 61.00 EUR Non member rate
From 61.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Golf  (Nearby)
  • Beach and water sports
    • Boat excursions (Paying)
    • Pedal boat
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Football (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

Our 95 rooms include individually adjustable air conditioning, free WIFI, TV with a wide range of Sky channels, and innovative Sweet Bed by ibis beds for the ultimate in sleeping comfort as well as a desk for your mobile office.

  • 95 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 1,363 reviews

Our guest reviews for ibis Heilbronn City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 280 reviews
Jose Business - 23/01/2019 AccorHotels certified review
« Fantastic »

excellent ccccccc c c c

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose E., We also say EXCELLENT to your comment! Thank you for sharing your nice feedback, and hopefully we will see you at your next visit in Heilbronn. Sincerely, Sabine-Katharina Werner General Manager ibis Heilbronn City AccorInvest Germany GmbH Bahnhofstraße 5 · 74072 Heilbronn · Deutschland T +4…-0 · F +4…333 h3… ibis.com · accorhotels.com

Debbie A. Families - 22/01/2019 AccorHotels certified review
« Online check in didn’t work »

Fine but was disappointed that my online check in hadn’t worked although I spent quite a lot of time sorting this out before my arrival. It would have been good to have a couple of coat hooks in the hall (there is was plenty of space for this by the door) as it was winter this visit we had fairly bulky coats and jackets.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEBBIE A., Thank you for taking the time to tell us about your experience at the ibis Heilbronn City. I am sorry that your experience with the online check-in did not meet your expectations; please allow me to express my sincerest apologies. We will give your information to our IT for a general system-check. Thank you for your note regarding the jackets. We placed our coat hooks more visable in the hall now. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you at your next stay. Sincerely, Sabine-Katharina Werner General Manager ibis Heilbronn City AccorInvest Germany GmbH Bahnhofstraße 5 · 74072 Heilbronn · Deutschland T +4…-0 · F +4…333 h3… ibis.com · accorhotels.com

Anonymous Business - 11/01/2019 AccorHotels certified review
« to loud »

the room was to loud and the breakfast was not filled up. Only after asking and I dont want to wait 20 min of one bread.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., Thank you for taking the time to share your feedback. We are sorry that our breakfast did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to welcome you back to make it better next time. Sincerely, Sabine-Katharina Werner General Manager ibis Heilbronn City AccorInvest Germany GmbH Bahnhofstraße 5 · 74072 Heilbronn · Deutschland T +4…-0 · F +4…333 h3… ibis.com · accorhotels.com

Anonymous Couples - 03/01/2019 AccorHotels certified review

Overall the room was comfortable and clean but the shower and the bathroom sink had a weird smell. Room 210

Angela F. Solo - 23/12/2018 AccorHotels certified review
« Super little hotel »

I thoroughly enjoyed my stay here. The hotel was spotless, the staff friendly and helpful and the breakfast was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. F., Thank you for the great review of our ibis Heilbronn City hotel! We are glad that you enjoyed your stay and hope to see you again next time. Sincerely, Sabine-Katharina Werner General Manager ibis Heilbronn City AccorInvest Germany GmbH Bahnhofstraße 5 · 74072 Heilbronn · Deutschland T +4…-0 · F +4…333 h3… ibis.com · accorhotels.com

H. S. C. Business - 10/12/2018 AccorHotels certified review
« Not impressed »

3 of us checked in into your hotel. Individual room each. 2 of us stayed for 5 nights. Another for 9 nights. We requested for an early check in but we were refused. All of us. Not even for one of us first so that we can freshed up after a 13 hour flight. Claimed there is no room but if we want, we can pay for early check in. Very calculative. Not impressed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seng C. H., Thank you for taking the time to tell us about your experience at the ibis Heilbronn City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. On our confirmations we inform that at ibis we can confirm a check-in at 3pm. Early check-ins cannot be guaranteed. We alway try our best for you, but sometimes we cannot fullfill all wishes. We appreciate your sharing your concerns and hope that we can convince you next time again. Sincerely, Sabine-Katharina Werner Hoteldirektorin

Nitin K. Families - 20/11/2018 AccorHotels certified review
« good »

The Room although little was good clean and comfortable. Breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the ibis Heilbronn City. It is always a pleasure to receive positive feedback. We hope your next visit in Heilbronn will be as pleasant as the previous one. Sincerely, Sabine-Katharina Werner Hoteldirektorin

Suneel A. Business - 06/11/2018 AccorHotels certified review
« Not great »

Bath items are not refilled. No clean rooms. Front office not friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you very much for sharing your comments. I am very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us the opportunity to better serve you in the near future in our Ibis Heilbronn City. Kind regards Knut Sander General Manager

Anonymous Business - 22/10/2018 AccorHotels certified review
« Convenient »

Staff is always friendly and the rooms are clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., Thank you for the review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Knut Sander General Manager

Mr F. Families - 21/10/2018 AccorHotels certified review
« Mr f. »

Fantastic helpful staff an excellent place to stay an meet friends but also nothing seem any trouble to keep our stay at the best level

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. f., We very much appreciate your comments regarding your stay at the ibis Heilbronn City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Knut Sander Manager

Debbie Families - 17/10/2018 AccorHotels certified review
« Pleasant stay »

For the price I was very satisfied. Would have liked to have extra towels in the room (one bath, one small towel per person) and extra pillows although it was very easy to go to reception and collect extra ones which we did. Breakfast was super. Staff very pleasant. No complaints at all. Super location as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debbie, We very much appreciate your comments regarding your stay at the ibis Heilbronn City. It is always a pleasure to receive positive feedback Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Knut Sander Manager

Jan Business - 24/09/2018 AccorHotels certified review
« Clean and efficient »

Ibis Heilbronn City has clean rooms and has a very efficient front desk and restaurant. The aircondition in the rooms works well but is a bit disturbing because it keeps switching on- and off all the time. The rooms are sufficiently insulated agains street noise. The breakfast area has sufficient choice and space. Personel is friendly. Most of all, this hotel is very centrally located, close to the city centre and public transport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan,, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Knut Sander General Manager

Guy R. Couples - 16/09/2018 AccorHotels certified review
« Short stay on the way back home. »

Very good except for the road work outside the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for the review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Knut Sander General Manager

Harry Solo - 13/09/2018 AccorHotels certified review
« MR »

I have stayed at this Hotel before and have always been satisfied and would book again if needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you very much for your feedback, and we hope your next visit will be as pleasant as the previous one. Kind regards Knut Sander General Manager

John B. Couples - 06/08/2018 AccorHotels certified review
« Great hotel, great location »

Stayed overnight in transit on a trip. Smart and modern with secure car parking in the city center. Comfortable bed with very good en-suite bathroom. Even though the outside temperature was 30C+, the room was cool and comfortable. Plenty of very good restaurants nearby. Very good breakfast and excellent service by all staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John H. B., We very much appreciate your comments regarding your stay at the ibis Heilbronn City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Knut Sander Manager

Simon F. Business - 27/07/2018 AccorHotels certified review
« It was as expected »

As expected. Expensive for what it is

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you very much for your review and your feddback. We would be glad to see you at ibis Heilbronn again. Sincerely, Knut Sander Manager

Jason H. Families - 25/06/2018 AccorHotels certified review
« Jason H. »

This is our 2nd stay here and the hotel, staff & food are all fantastic & the location of the hotel is exactly where we needed to be.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the ibis Heilbronn City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Knut Sander General Manager

Sindee Couples - 24/06/2018 AccorHotels certified review
« perfect location for our purpose »

since we were in town for the Triathlon the hotel was the perfect home base to get to all the points of the event... everything was in short walking distance... the hotel itself was clean, the stuff was friendly and helpful... the rooms are basic but provide everything necessary - except maybe a second towel for everyone ;-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear DENISE H., Thank you for the review of our hotel and we hope to see you again soon at ibis Hotels. For additional towels, just call the reception, of course we will bring you more. Kind regards Sincerely, Knut Sander General Manager

Panagiotis N. Couples - 20/06/2018 AccorHotels certified review
« Excellent »

Coming for the Heilbronn Challenge race, the location was excellent, few steps from the race, city center, and train station Rooms were great, all the hotel services very high with helpful personel!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., thank you for the review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Sincerely, Knut Sander General Manager

Wasyl B. Couples - 22/05/2018 AccorHotels certified review
« Where are the power sockets.Had difficalty charging my devises. »

Two nights the hot water did not work.The solution was they would look after us at the bar.I said we had already put on the tab a beer and a sandwich and a couple of cups of tea,so i said just credit my account with the tab.He said he would have to get managers ok.When i checked out the charges were still on my account.So no shower for two days and no compensation.What happend to the If you have a problem we will fix within 15 minutes. NOT HAPPY.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time to tell us about your experience at the ibis Heilbronn City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 49 (0) 7131 59 440 if you wish to discuss this matter in further details. Sincerely, Knut Sander General Manger

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 61.00 EUR Non member rate
From 61.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates