ibis Heilbronn City Hotel 2 stars

TripAdvisor rating 4.0/5 286 reviews
ibis Heilbronn City
See on a map
+ 17 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Reception is open 24 hours a day. Drinks and snacks are available 24 hours from the hotel bar.

  • Indoor parking with max. height of 81 in. (2.05 m). Additional charge per car and per night.

  • Easy to reach by public transport. 328 yards (300 m) from the train station.

  • 5-minute walk to the city center. Scenic running and jogging route by the Neckar River.

  • Free WIFI throughout the hotel. Premium WIFI available for an additional charge.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed 8.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 bar(s)
Leisure and activities
  • Golf (Nearby)
  • Beach and water sports
  • Other sports activities
Business services
  • Self service business centre

Hotel location

ibis Heilbronn City

Bahnhofstrasse 5
74072
heilbronn
germany

Tel: +49713159440

Fax: (+49)7131/5944333

Contact email

Check-in from 15h00

Check out up to 12h00

  • TRAM S4 :   TRAM S4 K.SCHUMACHER-PL.

  • By plane

    STUTTGART At 70km / 43 miles

  • By car

    UNTEREISESHEIM36 A6 At 3km / 1 miles

  • By train

    HEILBRONN At 0km / 0 miles

GPS :49.14254, 9.213899

Our accommodations

Our 95 rooms include individually adjustable air conditioning, free WIFI, TV with a wide range of Sky channels, and innovative Sweet Bed by ibis beds for the ultimate in sleeping comfort as well as a desk for your mobile office.

Standard Room with 1 double bed

  • Max. number of persons: x3
  • Area: From 16
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard Room with 2 single beds

  • Max. number of persons: x3
  • Area: From 16
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious flavors, and can also be taken away! Live sporting events are shown on Sky.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Heilbronn City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,479 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

286 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

good

Customer review rating 4.3/5

Minsoo O. Business - 13/05/2019 AccorHotels certified review

room was clean

Dear Mr. O., Thank you for your review of our ibis Heilbronn City! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We hope to see you again very soon. Sincerely, Sabine-Katharina Werner General Manager ibis Heilbronn City AccorInvest Germany GmbH Bahnhofstraße 5 · 74072 Heilbronn · Deutschland T +4…-0 · F +4…333 h3… ibis.com · accorhotels.com

Pretty simple and basic

Customer review rating 4.3/5

Atija S. Business - 05/05/2019 AccorHotels certified review

Fisrt impression about room: clean and very basic. Hotel itself looks modern and staff was helpful.

Dear Mrs. S., Thank you for the great review of our ibis Heilbronn City! We are glad that you enjoyed your stay and that our staff could help you in any case. We hope to see you again very soon. Sincerely, Sabine-Katharina Werner General Manager ibis Heilbronn City AccorInvest Germany GmbH Bahnhofstraße 5 · 74072 Heilbronn · Deutschland T +4…-0 · F +4…333 h3… ibis.com · accorhotels.com

The stay was good

Customer review rating 4.3/5

Thomas L. Families - 15/04/2019 AccorHotels certified review

Unfortunately the rooms on the floor were refurbish at the time of the stay and the odour was not good.

Dear Mr. L., Thank you for your review! We are sorry for the inconvenience you had because of the new color. Next time it will be perfect for you :-) We hope to see you again very soon. Sincerely, Sabine-Katharina Werner General Manager ibis Heilbronn City AccorInvest Germany GmbH Bahnhofstraße 5 · 74072 Heilbronn · Deutschland T +4…-0 · F +4…333 h3… ibis.com · accorhotels.com

Overall a very good stay

Customer review rating 4.3/5

Rob Couples - 30/03/2019 AccorHotels certified review

A very good stay. Overall probably the best in our recent tour in Europe. Nice building with confortable rooms. Staff good and breakfast very good. Car park has reasonable charges and was convenient. Whilst there we visited the nearby Rathskeller Restaurant which was excellent.

Dear Mr. S., We very much appreciate your nice comments regarding your stay at the ibis Heilbronn City. It is always a pleasure to receive positive feedback. Its so nice that you was so happy with our rooms and our breakfast. Also that we are probably the best in your recent tour in Europe :-) THANK YOU! Hope to see you soon Sincerely, Sabine-Katharina Werner General Manager ibis Heilbronn City AccorInvest Germany GmbH Bahnhofstraße 5 · 74072 Heilbronn · Deutschland T +4…-0 · F +4…333 h3… ibis.com · accorhotels.com

Everything as it should be, at reasonably price too

Customer review rating 4.3/5

Georgios C. Business - 20/03/2019 AccorHotels certified review

Excellent location, at a short walk from either the railway station and centre-town. The room was very clean and practical - everything was functional and within reach.

Dear Mr. C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and like our location so much. We hope to see you again very soon. Sincerely, Sabine-Katharina Werner General Manager ibis Heilbronn City AccorInvest Germany GmbH Bahnhofstraße 5 · 74072 Heilbronn · Deutschland T +4…-0 · F +4…333 h3… ibis.com · accorhotels.com

Heilbronn

Customer review rating 4.3/5

Alain Business - 04/03/2019 AccorHotels certified review

Regular, a bit expensive for what you get.

Dear Mr. B., Thank you for taking the time to tell us about your experience at the ibis Heilbronn City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We hope to welcome you back to our hotel very soon, and this time I'am sure you will get a lovely smile :) Sincerely, Sabine-Katharina Werner General Manager ibis Heilbronn City AccorInvest Germany GmbH Bahnhofstraße 5 · 74072 Heilbronn · Deutschland T +4…-0 · F +4…333 h3… ibis.com · accorhotels.com

3rd visit.

TripAdvisor rating 4.0/5

debbieaitken Family - 27/02/2019 TripAdvisor review

Another great trip to this hotel. Online check worked perfectly which makes arriving and departing so easy. I can only recommend this hotel for many reasons, cleanliness, location, breakfast is a good deal, the location is super and the staff are helpful and pleasant.

Dear debbieaitken Thank you for your great review! It is such a pleasure to receive positive feedback like yours, I will share this with my team. Thanks again and we hope to see you again soon at ibis Heilbronn City. Kind regards from Heilbronn, Sabine-Katharina Werner General Manager ibis Heilbronn City

Normal facility nothing special .

Customer review rating 4.3/5

P. M. P. Business - 19/02/2019 AccorHotels certified review

Lift was not working for 2 days and staying on 4th floor is cont comfortable at all in such situation.

Dear Mr. P., Thank you for taking the time to share your feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sabine-Katharina Werner General Manager ibis Heilbronn City AccorInvest Germany GmbH Bahnhofstraße 5 · 74072 Heilbronn · Deutschland T +4…-0 · F +4…333 h3… ibis.com · accorhotels.com

Great value for money

Customer review rating 4.3/5

Bavo Friends - 14/02/2019 AccorHotels certified review

excellent service, friendly reception; perfect breakfast

Dear Mr. V., Thank you very much for your great comments regarding your stay at the ibis Heilbronn City. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. See you next time! Sincerely, Sabine-Katharina Werner General Manager ibis Heilbronn City AccorInvest Germany GmbH Bahnhofstraße 5 · 74072 Heilbronn · Deutschland T +4…-0 · F +4…333 h3… ibis.com · accorhotels.com

Fantastic

Customer review rating 4.3/5

Jose Business - 23/01/2019 AccorHotels certified review

excellent ccccccc c c c

Dear Jose E., We also say EXCELLENT to your comment! Thank you for sharing your nice feedback, and hopefully we will see you at your next visit in Heilbronn. Sincerely, Sabine-Katharina Werner General Manager ibis Heilbronn City AccorInvest Germany GmbH Bahnhofstraße 5 · 74072 Heilbronn · Deutschland T +4…-0 · F +4…333 h3… ibis.com · accorhotels.com

Online check in didn’t work

Customer review rating 4.3/5

Debbie A. Families - 22/01/2019 AccorHotels certified review

Fine but was disappointed that my online check in hadn’t worked although I spent quite a lot of time sorting this out before my arrival. It would have been good to have a couple of coat hooks in the hall (there is was plenty of space for this by the door) as it was winter this visit we had fairly bulky coats and jackets.

Dear DEBBIE A., Thank you for taking the time to tell us about your experience at the ibis Heilbronn City. I am sorry that your experience with the online check-in did not meet your expectations; please allow me to express my sincerest apologies. We will give your information to our IT for a general system-check. Thank you for your note regarding the jackets. We placed our coat hooks more visable in the hall now. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you at your next stay. Sincerely, Sabine-Katharina Werner General Manager ibis Heilbronn City AccorInvest Germany GmbH Bahnhofstraße 5 · 74072 Heilbronn · Deutschland T +4…-0 · F +4…333 h3… ibis.com · accorhotels.com

to loud

Customer review rating 4.3/5

Anonymous Business - 11/01/2019 AccorHotels certified review

the room was to loud and the breakfast was not filled up. Only after asking and I dont want to wait 20 min of one bread.

Dear Mrs. G., Thank you for taking the time to share your feedback. We are sorry that our breakfast did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to welcome you back to make it better next time. Sincerely, Sabine-Katharina Werner General Manager ibis Heilbronn City AccorInvest Germany GmbH Bahnhofstraße 5 · 74072 Heilbronn · Deutschland T +4…-0 · F +4…333 h3… ibis.com · accorhotels.com
Customer review rating 4.3/5

Anonymous Couples - 03/01/2019 AccorHotels certified review

Overall the room was comfortable and clean but the shower and the bathroom sink had a weird smell. Room 210

Dear Mr. I., Thank you for the great review of our hotel! Our technician will check the bathroom today. Thank you for your information! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabine-Katharina Werner Hoteldirektorin / General Manager ibis Heilbronn City AccorInvest Germany GmbH Bahnhofstraße 5 · 74072 Heilbronn · Deutschland T +4…-0 · F +4…333 h3… ibis.com · accorhotels.com

Super little hotel

Customer review rating 4.3/5

Angela F. Solo - 23/12/2018 AccorHotels certified review

I thoroughly enjoyed my stay here. The hotel was spotless, the staff friendly and helpful and the breakfast was great

Dear Mrs. F., Thank you for the great review of our ibis Heilbronn City hotel! We are glad that you enjoyed your stay and hope to see you again next time. Sincerely, Sabine-Katharina Werner General Manager ibis Heilbronn City AccorInvest Germany GmbH Bahnhofstraße 5 · 74072 Heilbronn · Deutschland T +4…-0 · F +4…333 h3… ibis.com · accorhotels.com

Not impressed

Customer review rating 4.3/5

H. S. C. Business - 10/12/2018 AccorHotels certified review

3 of us checked in into your hotel. Individual room each. 2 of us stayed for 5 nights. Another for 9 nights. We requested for an early check in but we were refused. All of us. Not even for one of us first so that we can freshed up after a 13 hour flight. Claimed there is no room but if we want, we can pay for early check in. Very calculative. Not impressed.

Dear Seng C. H., Thank you for taking the time to tell us about your experience at the ibis Heilbronn City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. On our confirmations we inform that at ibis we can confirm a check-in at 3pm. Early check-ins cannot be guaranteed. We alway try our best for you, but sometimes we cannot fullfill all wishes. We appreciate your sharing your concerns and hope that we can convince you next time again. Sincerely, Sabine-Katharina Werner Hoteldirektorin

good

Customer review rating 4.3/5

Nitin K. Families - 20/11/2018 AccorHotels certified review

The Room although little was good clean and comfortable. Breakfast was good.

Dear Mr. K., We very much appreciate your comments regarding your stay at the ibis Heilbronn City. It is always a pleasure to receive positive feedback. We hope your next visit in Heilbronn will be as pleasant as the previous one. Sincerely, Sabine-Katharina Werner Hoteldirektorin

Not great

Customer review rating 4.3/5

Suneel A. Business - 06/11/2018 AccorHotels certified review

Bath items are not refilled. No clean rooms. Front office not friendly.

Dear Mr. K., Thank you very much for sharing your comments. I am very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us the opportunity to better serve you in the near future in our Ibis Heilbronn City. Kind regards Knut Sander General Manager

Convenient

Customer review rating 4.3/5

Anonymous Business - 22/10/2018 AccorHotels certified review

Staff is always friendly and the rooms are clean.

Dear Ms. B., Thank you for the review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Knut Sander General Manager

Mr f.

Customer review rating 4.3/5

Mr F. Families - 21/10/2018 AccorHotels certified review

Fantastic helpful staff an excellent place to stay an meet friends but also nothing seem any trouble to keep our stay at the best level

Dear Mr. f., We very much appreciate your comments regarding your stay at the ibis Heilbronn City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Knut Sander Manager

Pleasant stay

Customer review rating 4.3/5

Debbie Families - 17/10/2018 AccorHotels certified review

For the price I was very satisfied. Would have liked to have extra towels in the room (one bath, one small towel per person) and extra pillows although it was very easy to go to reception and collect extra ones which we did. Breakfast was super. Staff very pleasant. No complaints at all. Super location as well.

Dear Debbie, We very much appreciate your comments regarding your stay at the ibis Heilbronn City. It is always a pleasure to receive positive feedback Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Knut Sander Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in heilbronn