Hotel - ibis Hamburg Airport
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Hamburg Airport Hotel

4.0/5 1,238 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 69.00 EUR Non member rate
From 65.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Whether you need to recover from a long flight or relax after a long day, you'll always get a restful night's sleep at the ibis Hamburg Airport hotel. The hotel has 157 soundproofed rooms with free WIFI and TV with a wide range of Sky channels.

  • 157 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 1,518 reviews

Our guest reviews for ibis Hamburg Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,238 reviews
Herpman8 Couples - 14/08/2018 TripAdvisor review
« Not an airport hotel »

I have stayed here many times, but never again. They no longer provide a shuttle to the airport, so it is no longer to be considered an airport hotel. The hotel and staff are very good, but I expect an airport hotel to provide shuttle service. They will call a taxi for you, but at a cost of 10+ euro for the cab plus a tip.

Danilo M. Solo - 08/08/2018 AccorHotels certified review
« Excellent »

Cozy and tidy room. Great restaurant service and a great place to stay for anybody staying in Hamburg.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANILO M., we very much appreciate your comments regarding your stay at the ibis Hamburg Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefanie Holtz General Manager

Mr. P. K. Friends - 08/08/2018 AccorHotels certified review
« Outstanding superiour serice and assistance from the hotel staff. »

Especially, noteworthy ids Mr. Philip and Mr. Ehlers who assisted me in there gratification as a loyal guest at your excellent superior property.

Elisabeth S. Solo - 07/08/2018 AccorHotels certified review
« Eberything was ok. »

It was allright.

Anonymous Families - 06/08/2018 AccorHotels certified review
« Very good »

Fonctional and clean

Martin S. Couples - 05/08/2018 AccorHotels certified review
« Nice »

Very good for the price

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN S., We very much appreciate your comments regarding your stay at the ibis Hamburg Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefanie Holtz General Manager

Anonymous Business - 03/08/2018 AccorHotels certified review
« A gentleman staff, Mr. Wolfgang Klammer »

From the booking, Mr. Wolfgang Klammer was very professional and gave me a great hospitality. I appreciate his professionalism and kindness. I am sure other guests would appreciate his woek. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHISATO I., We very much appreciate your comments regarding your stay at the ibis Hamburg Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with Wolfgang Klammer. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stefanie Holtz General Manager

Prashant Business - 30/07/2018 AccorHotels certified review
« Good »

Staying in Ibis was a good experience. All employees were cooperative and always ready to help.

Harveyrecs Families - 29/07/2018 AccorHotels certified review
« Stopover close to airport - handy and quiet »

Stayed one night. Walked to hotel as it was not far away (don't do it with heavy luggage). Room was comfortable and quiet. Had a lovely breakfast. Staff friendly and helpful.

Trine N. Couples - 29/07/2018 AccorHotels certified review
« Good and comfortable. »

Good, quick and professional service. Nice room and bathroom. Would absolutely come back

Selma M Solo travel - 29/07/2018 TripAdvisor review
« Good Location »

The location is the best feature of this hotel: it is 15 minutes’ walk from Hamburg Airport, or you can take a normal bus and walk only half the way. The room was relatively spacious, in the usual Ibis style. Everything was clean and functioning, but at closer inspection, it looked a bit shabby. The food at the

Anonymous Solo - 25/07/2018 AccorHotels certified review

Stay was good, but I had to wait at least 5 minutes to check in upon arrival as one member of staff was dealing with the two people in front of me and the second person on the check in desk was dealing with some paperwork on the computer.

Anonymous Families - 21/07/2018 AccorHotels certified review
« It was very nice and suitable for the price and hotel Category »

Clean, everything was convenient

Barb Couples - 18/07/2018 AccorHotels certified review
« Perfect Place to Stay »

Our stay at the Ibis Airport Hotel in Hamburg was perfect. You can walk to the hotel in about 20 minutes with luggage which was perfect for us. After the flight it was great to get out and walk. The staff were excellent and couldn't have been more accommodating. Our room was clean and provided everything that we needed. The staff in the restaurant even prepared a meal for us even though they weren't open for another hour. THANK YOU FOR A GREAT EXPERIENCE

Anonymous Solo - 18/07/2018 AccorHotels certified review
« Enjoyable experience »

good friendly easy check in (at late hour) excellent: early breakfast from 4 AM

Cgall999 Families - 17/07/2018 AccorHotels certified review
« Clean, comfortable, friendly. »

Short break, room was functional and comfortable, staff were friendly, accommodated us for an early arrival, by getting room set up and available quickly. Breakfast was satisfactory / good value and wifi etc all worked well. One minor point is that a number of the main links to hotel information (even if not main home site) still refer to hotel shuttle, which no longer operates (we knew this in advance via Trip Advisor). Local bus services are less frequent over a weekend when we visited, so I would suggest perhaps more effort to get internet information updated (to avoid appearances of being misleading) and perhaps some back-up services for weekends. However, weather was fine during our visit, so no major issue on this occasion getting back to airport, albeit we walked with all our cases. Also, just to note, it wasn't possible to book for the 3 of us (including small daughter) directly on the website - we had to call the hotel, then book on internet, then call hotel back again to manually update a 2-person booking for 3 people. It would be much easier if this could be accommodated online, but the receptionist was very helpful in advising us, then subsequently updating the booking.

Eric A. Families - 15/07/2018 AccorHotels certified review
« Outstanding »

The location is ideal for transportation to and from the airport. There is a bus stop around the corner, a gas station a few meters away, easy drive to the rental car drop off point, and fairly easy pedestrian sidewalks to the airport. The staff was pleasant and helpful. My family had a few special requests which were gladly filled by the staff. The building grounds and approach are clean and attractive. The rooms are adequate for short stays.

Garth D. Business - 03/07/2018 AccorHotels certified review
« Good standard as expected for Ibis. »

Normal, nothing to note.

Jl. C. Business - 02/07/2018 AccorHotels certified review
« Recent deep degradation of the service of this hotel »

The reason why I chose this hotel regularly since 8 years is the airport vicinity and its shuttle service. I called from the airport for the shuttle, I got the most unfriendly assistant on the phone: "There is no shuttle, you can walk", no apologize. I experienced the same rude service when I arrived at the reception desk. When at the restaurant: overloaded waiters, visibly running short in personnel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN-LUC C., thank you for taking the time to tell us about your experience at the ibis Hamburg Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is right, that we do not a privat shuttle anymore, because the way was too short for the company who gave us their service. The other reason is, that we have two busses very nearby the hotel to bring you in front of the airport. The other way round, from the airport nearly directly to the hotel and this only for 1,60 per way. It is a fantastic line and a lot of our guests confirm this good service. I will talk to my staff again and explain it again to them. I tried it personnaly and believe me it is really great. The experiences in the restaurnat was also not good and I will also talk to them. I wonder myself, because most of or guests say, that our staff is very friendly and competent. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stefanie Holtz Generalmanager

Anonymous Business - 29/06/2018 AccorHotels certified review

It was okay. Naturally, I did not expect too much from a booking at a budget hotel. The room equipment and decor was a bit dated (as always) but I slept well. Restaurant service was, well, confused. Billing made little sense -- how many invoices do you guys actually need to send for the same charges?.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 69.00 EUR Non member rate
From 65.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates