Hotel - ibis Hamburg Airport
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Ibis Hotel Hotel

ibis Hamburg Airport Hotel

Alsterkrugchaussee 445 
22335  HAMBURG
GERMANY

1,129 reviews
TripAdvisor Rating Based on 1,129 reviews
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From 69.00 EUR Non member rate
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 8  EUR
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • HH FUHLSBUETTEL
  • Languages spoken at the hotel
    • German
    • French
  • EARLY CHECK IN FROM 9AM
  • Shoe shine machine

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Whether you need to recover from a long flight or relax after a long day, you'll always get a restful night's sleep at the ibis Hamburg Airport hotel. The hotel has 157 soundproofed rooms with free WIFI and TV with a wide range of Sky channels.

  • 157 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 507 reviews

Our guest reviews for ibis Hamburg Airport

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,129 reviews
TripAdvisor certified review
Business - 15/07/2017
« fast , clean , close to airport with buss service , nice and dedicated staff »

for a pass trough great place ,close to airport even on foot , fast buss service,clean rooms , great and dedicated staff , no outside sound in room just great , the bed is great to sleepin ,shower and utensislsare great to use

AccorHotels certified review
Lode Business - 12/07/2017
« ibis happines »

easy ,fast , friendly super reception people , clean rooms , nice bed for a sleepover thiss is the max easy accesand proximiti to airport 1 remark ,,, if you let the door loose of the room the sound is loud and could disturb other guest

AccorHotels certified review
Mogens Families - 03/07/2017
« Dusty »

R

AccorHotels certified review
Daniel Couples - 01/07/2017
« Very good hotel  »

99% great customer service Very easy to get too Layout worked very well And you can get in and out of hamburg very easily

AccorHotels certified review
Sr Families - 28/06/2017
« Very nice, only the price could be bit less »

Clean rooms, professional service, dinner portion was bigger than expected

AccorHotels certified review
Anonymous Couples - 25/06/2017
« We received the serviced we expected Evetyhinh »

Everything went as well as it should. Cannot remember a single problem.

TripAdvisor certified review
Solo travel - 25/06/2017
« Waitin for a flight »

At first I have a bad expreience when talk to a lady for informacion, she was not Nice, and no good for the hotell sins it was the first Meeting With the staff. But the lady at the resepcion was fantastic! Give her my regards and rise her salery!

AccorHotels certified review
Colin F. Families - 22/06/2017
« Satisfied with hotel and restaurant.  »

Good location. Nice lobby and busy, at 22:00, restaurant. Couple of minor irritating points. I parked underground and pressed the bell for the door to be unlocked to get to the left to get to reception. I tried three times. Each time the light went on for the camera but no one released the door. Luckily the small door in the entrance barrier opened and I walked up the ramp. I was given a disabled / accesssble room. I prefer normal rooms but did not go back down to reception to see if it could be changed. I was pleased the restaurant was still open after 22:00 for a meal. Finally while trying to check out another guest charged in from outside and thrust his phone to the front desk assistant and I had to hang around before your member of staff put the phone aside and continued to deal with me. That was good that he did this as the guest had just pushed through.

AccorHotels certified review
Margaret Solo - 16/06/2017
« One night on the way to visit friends »

Staff very helpful when I needed to print boarding pass. Breakfast very good. I walked back and forth from airport - a nice walk after the flight. A better description of how to walk to the hotel would have been useful.

AccorHotels certified review
Anonymous Business - 16/06/2017
« nice stay »

Nice hotel room. Very good breakfast. Premium Wifi should be free for all.

AccorHotels certified review
Vera Families - 14/06/2017
« For a short stay an inexpensive good hotel! »

A good night's rest

AccorHotels certified review
C Business - 14/06/2017
« Fine »

Good hotel but breakfast was expensive and not worth the amount charged.

AccorHotels certified review
Cn Couples - 12/06/2017
« Most likely that we come again. »

Very friendly staff, very nice and rich breakfast, nice room.

AccorHotels certified review
Ron E. Business - 12/06/2017

Missed. Flight connection unable to reach IBIS HH--AP notified frontdesk staff by phone, however still had to pay room despite not able to use please give reimbursement or credit voucher bye Ron Eek

TripAdvisor certified review
Business - 11/06/2017
« Nice & practical hotel »

Nice hotel to stay, at proximity to the airport as well as S-bhan & U-bhan for city centre. Hotel staff is friendly, room is spacious & clean. Morning breakfast is very nice with good variety of selection Will stay here agat

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

AccorHotels certified review
Bente J. K. Couples - 08/06/2017
« A very god stay »

God atmosphere. God experience. Fine hotel.

AccorHotels certified review
Simon Business - 02/06/2017
« poor nights sleep »

Bed was comfortable and room clean and modern, unfortunately one of the adjoining rooms had a very noisy fan which kept switching on and off until the early hours waking me each time it ran. It was a 15 minute walk to the airport which is fine when its not raining, if you have a later flight there is a free shuttle bus that runs from 5 a.m.

TripAdvisor certified review
Anita E Couples - 30/05/2017
« Good Airport Hotel and ideal for visiting Hamburg City »

Ideally situated close to the airport with a shuttle service. Underground car park which costa €11 extra per night. The food was very good, good nights sleep, what more do you want? Staff very helpful, rooms clean and quiet. Extra pillows available if needed. Good hotel to visit Hamburg City as the railway runs from the airport into town.

AccorHotels certified review
Marc L. Families - 28/05/2017
« Wake up call not received »

Average and averagely priced hotel next to the airport, not too expensive but you get what you pay for, room is plain and O.K. for getting your head down for the evening before making the airport in the morning, the bar and restaurant was quite nice and food was good and reasonably priced. However I will not be staying here again in any future stays next to hamburg airport, of which I will have many, I did not receive my wake up call in the morning and nearly missed my flight! I lost my mobile so I had no alarm clock so was asked at check in if I needed a wake up call to which I replied that I did, my room key door handle was malfunctioning so I had to get a different room so I specifically went to the front desk and reminded them that I needed my wake up call to my new room number instead as my room had changed, I did not receive any wake up call and nearly missed my flight, I was the last person to check in for this flight for my once yearly trip to see my son in Belgrade and because of this I will specifically not be staying here again, there are other hotels on the same street as the IBIS, indeed there is one right next door so I will stay in one of these other hotels in future, this mix up on their part was unacceptable for what is supposed to be a professional and professionally operated outfit and as I stated I nearly missed my flight to see my son because of them, this is unforgivable.

AccorHotels certified review
Zelda M. Business - 27/05/2017
« Overnight »

This is a nice hotel, very close to the airport. The staff is very gracious. For some reason, I got a room suitable for a disabled person, which is Ok, but the desk space was very difficult to use because there were shelves under the writing surface. I don't know how a wheelchair person would use it. The shower was "accessible", so the water spread onto the bathroom floor, which seems sort of dicey.

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