Hotel - ibis budget Sélestat
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Sélestat

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4.0/5 382 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pets allowed 5  EUR
  • Air Conditioning

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 60 rooms
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Bouquet TV Canal+ and Canalsat
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.3/5 AccorHotels Rating Based on 1,772 reviews

Our guest reviews for ibis budget Sélestat

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 382 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Anonymous Families - 19/06/2018
« Fine place »

Room was clean and bed good. Fine breakfast. Only problem was to find the entrence to the parking place.

AccorHotels certified review
Gilbert Couples - 09/06/2018
« Perfect for a one night stay while travelling »

Ok

AccorHotels certified review
Anonymous Couples - 07/06/2018
« Unfortunately I got disappointed by an Ibis hotel for the very first time »

Me and my wife were on a trip with our motor bikes through france. Actually we were heading towards Breisach. However we became caught by a heavy thunderstorm and ran for a shelter while passing Sélestat. From the weather forecast it looked like it would not stop raining in a short time frame so we looked up hotels in Sélestat and were pretty happy to find an Ibis hotel as me and my wife are usually looking for an Ibis whenever we are away from home. So being happy I found the hotel, I called the phone number provided by Google. I got connected to a friendly lady who happyily could book a reservation for me. She provided me with the registration confirmation and we started our short trip through the still heavy rain to the hotel. When we arrived at the destination address at about 10pm (22:00h), we got stopped by a gate which we needed a code for to open it. So my wife was waiting in the heavy rain looking after the motor bikes and I went inside to check in on the check-in machine. Luckily, the machine found my reservation but, did not accept my credit card. After it did not accept the card after the second attempt, I tried it also with all my other cards. None of them got accepted. It said Card can not be accepted due to technical issues. In the meantime, some other guests arrived at the hotel and opened the gate so at least my wife could park both motor bikes and joined me in my attempts to persuade that machine to provide me with a room number and an access code. Of course due to being completely soaked, I kind of lost my patience more and more. Since that machine was still unwillingly to be friendly with me, my wife took over and tried her luck. Unfortunately, the machine also refused all of her cards spitting the same error message over and over again. Meanwhile another guest arrived and tried to check-in. Interesting was, the machine did not even find his reservation so he was also unable to check in. Ok so we thought what's next and found this very small information sheet which provided instructions on what to do if the check in machine is on strike. So basically the first instruction was: Don't Panic. Yeah! I tried a little bit of Yoga just not to panic. Ok, next instruction was get outside and ring the emergency bell located next to the mailbox. Well,.. I had no other chance, so I went back outside and rang the bell once ,... no answer ,... twice ,.. no answer ,.. three times, four times,... 100 times ,.. no answer. Tried one more for god sake, but still nobody answered my call. Is this what "Emergency Bell" stands for? A button that can be pushed but with no one actually reacting on it? Customer Satisfaction is way different than that, that's for sure. Now, being completely soaked again I stepped back inside and noticed the other guest was already calling the phone line of the hotel and just when he had someone on the phone, a person from the reception showed up. Finally! We gave him our reservation confirmation and he asked us to come inside and check in at the reception. He opened up the roller shutter and found pretty quick that the internet was down. Due to this issue, it was also impossible to pay the bill at the reception desk. He provided us with a room number and gave us the option to pay the bill on the next day. Finally about 1.5 hours after arriving, we were checked in and had a room. And now guess what ,.. the TV was not working ,.. Next day, we paid the bill had some breakfast and continued our trip. This was most likely the last time I booked Ibis Budget. Overall satisfaction - Fail!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JENS D., Thank you for taking the time to tell us about your experience at the ibis budget Sélestat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As you may have noticed, our region suffered severe storms the night of your stay, (more than 380 public services interventions on Bas-Rhin in only 3 hours). Actually the storm had our surveillance cameras, our internet network including our system of payment by credit card, even up to our bell at the entrance. My team and I have done our utmost to welcome you in good conditions, but understand that it is difficult to fight such strong quirks of nature. Be sure that such a situation does not in any way reflect our work habits. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Franck BACHMANN Directeur Adjoint Ibis Budget Sélestat 103 Route de Colmar 67600 Sélestat Mail : h3…

AccorHotels certified review
Simon M. Couples - 15/05/2018
« A very small room with no dedicated bathroom and not enough seating at breakfast. »

We felt the room was very small and there wasn't a proper bathroom, just a sink (without a plug ) in the bedroom and a small shower. The shower was difficult to operate, as the fitting for the shower head was too high and inflexible and the temperature control was impossible to manitain as the water was either too hot or too cold! There was no soap/shampoo in the dispenser. In the morning the breakfast room was crowded and there was nowhere for us to sit and the staff didn't seem to care much. Surely, if you are selling breakfast, you should provide enough seats for the guests. The beds, although comfortable were very narrow. Altogether, not a very enjoyable experience

AccorHotels certified review
Anonymous Couples - 21/04/2018
« You get what you pay for. An outdated interior, but good quality »

Friendly reception, room offers all you need.

AccorHotels certified review
Angela R. Families - 13/04/2018
« Great stay, comfy bed, good shower, yummy breakfast »

Check in was simple, staff were all very friendly, room was clean, bed was comfy, powerful shower, supermarket across the road, great variety on the cheap buffet breakfast and overall for a cheap budget hotel it was fine. However the we're resurfacing the road outside for about four hours in the night so had a terrible night sleep, I know that a isn't the hotels fault, but they must have been aware if the work going on.

AccorHotels certified review
Mark Couples - 10/04/2018
« Nice stay »

Comfortable, friendly and great value.

AccorHotels certified review
Anonymous Business - 14/03/2018
« Our stay was good. »

Everything was ok although one of our rooms was a bit smelly. Breakfast in Vienna was richer compared to Selestat.

AccorHotels certified review
Simon O. Families - 15/01/2018
« Perfect for an overnight stop en route for our journey »

Excellent as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON OWEN, We very much appreciate your comments regarding your stay at the ibis budget Sélestat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Franck BACHMANN Directeur Adjoint Ibis Budget Sélestat 103 Route de Colmar 67600 Sélestat Mail : h3…

AccorHotels certified review
Miss R. Couples - 07/01/2018
« Handy location and good for short stays »

My only problems with the hotel is it is always too hot and I can never work out how to use the air conditioning and I like two pillows not one apart from that it is great value for money

AccorHotels certified review
S. Couples - 12/12/2017
« RAS »

RAS

AccorHotels certified review
C. Business - 09/12/2017
« Simple »

Normal

AccorHotels certified review
Martin R. Business - 28/10/2017
« Twin bedroom had great beds and pillows »

Selestat was good value and the new twin beds and pillows superb quality and better than hugely more expensive hotels. Good car park and no distance from the old town. Will definitely use again. Staff to be congratulated on reception and always helpful.

AccorHotels certified review
Anonymous Families - 16/10/2017
« excellent rapport qualité/prix »

Clean, calm, good breakfast (buffet style). We appreciated the possibility to arrive at any hour, as there is a machine that gives you the access code to the room. The only problem for us was to find the way to the parking, as we arrived during the night.

AccorHotels certified review
Petr Friends - 09/10/2017
« Pleasant stay in Selestat »

A typical Ibis - basic, but comfortable. Rooms small, but clean. Bed comfortable. We use Ibis when we plan to spend little time in the room.As a place for sleeping, it works perfectly well.The breakfast was too French. I missed some meat products :-).Staff are very friendly and helpful.Check-in and check out were efficient.

AccorHotels certified review
Jan Couples - 14/09/2017
« Great stop over hotel with comfy bed »

You know you are getting budget but the bed was very comfy and wi- fi excellent . Great location and easy to walk into the town centre 20-25 mins ). Safe and secure parking a bonus

AccorHotels certified review
M. K. Families - 08/09/2017
« GOOD EXPERIENCE WAITING TO COME BACK »

LIKE ALWAYS NOTHING TO WORRY ABOUT -ONLY NEEDED A LITTLE MORE DIFFERENT BREAD FOR THE BREAKFAST BECAUSE SOON EMPTY !

Our hotel has responded to the review
Our hotel has responded to the review

Dear K. M., We very much appreciate your comments regarding your stay at the ibis budget Sélestat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Many thanks :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ludovic Hypolite Directeur Adjoint Ibis Budget Sélestat 103 Route de Colmar 67600 Sélestat Mail : h3…

AccorHotels certified review
Damian D. Families - 30/08/2017
« Excelent »

I'm really satisfied. It's near Europa Park, next to supermarket and in its good starting point to go to switzerland. I truly recommend this motel.

AccorHotels certified review
Clara G. Solo - 21/08/2017
« Excellent service »

It's a very plain hotel, outside Sélestat. You need a car to go everywhere. My room in the ground floor had a slight mouldy smell, but it was clean. The service at the reception was excellent. I asked one day before for a taxi, they reserved it, an knocked personally at my door when the taxi was there. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs G., We very much appreciate your comments regarding your stay at the ibis budget Sélestat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope you enjoyed the wedding here in Alsace! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ludovic Hypolite Directeur Adjoint Ibis Budget Sélestat 103 Route de Colmar 67600 Sélestat Mail : h3…

AccorHotels certified review
Cătălin Families - 14/08/2017
« Excellent »

Perfectly placed to visit the Wine Route. The room and bathroom were spotlessly clean and they had been keeping it that way the whole stay. Very hospitable staff. There are maps and flyers with info on the main hall. There is a Supermarche . You can see the majestic Haut-Koenigsbourg castle from the parking lot.

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