Hotel - ibis budget Carcassonne La Cité
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Carcassonne La Cité

3.5/5 1,031 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pets allowed 5  EUR
  • Air Conditioning

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 75 rooms
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Bouquet TV Canal+ and Canalsat
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
d
3.9/5 AccorHotels Rating 2,395 reviews

Our guest reviews for ibis budget Carcassonne La Cité

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,031 reviews
Didi Families - 28/06/2018 AccorHotels certified review
« super hotel and very friendly »

The breackfast was amazing and great service...reception was amaeingly good. thanks...merci

Anonymous Families - 10/06/2018 AccorHotels certified review
« EXCELLENT SERVICE »

Staff were very welcoming and efficient. Nothing was too much trouble. Thank you for making it all so easy. Looking forward to the return with the group AC2018 in September.

Anonymous Couples - 30/04/2018 AccorHotels certified review
« Arrived exhausted but friendly helpful welcome restored us! »

Carcassonne buses are intermittent and we couldn’t see a taxi rank in town so we walked to the hotel - 4 km. We were so tired we nearly went straight to bed, skipping our much anticipated visit to La Cite. But our receptionist made a few helpful suggestions about food and how to get about. It was enough to restore confidence and we had, in the end a wonderful evening! A few helpful words made a difference! We would recommend to all guests to catch a cab at the airport.

Jittichai Families - 11/04/2018 AccorHotels certified review
« Economy standard hotel close to downtown »

Great location, helpful staff, standard clean room

Will B. Couples - 11/04/2018 AccorHotels certified review
« Budget hotel at budget price »

Hotel is fine, location is wonderful for Carcassonne citadel, a little out of town otherwise. Booking in and out was easy and the room key coded is clever. Ample and secure parking, a bonus.

Ángels Couples - 01/04/2018 AccorHotels certified review
« Normal »

Correcta.

Julie Couples - 07/03/2018 AccorHotels certified review
« Overnight stopover »

Basic hotel, fine for an overnight stop of all you need is a bed for the night. This one is looking a bit run down, in need of decorating. Not as clean as others we've stayed in.

Anonymous Couples - 07/02/2018 AccorHotels certified review
« Does exactly as advertised »

Good stay. Helpful staff and clean facilities

Couples - 02/02/2018 TripAdvisor review
« Good budget option »

Staff were very friendly and helpful, the hotel is situated close to the medieval part of the city, a good budget option. The rooms are clean and quiet, and for the money, it is a good option for staying in Carcasonne

Our hotel has responded to the review
Our hotel has responded to the review

Cher client, Un immense merci pour votre avis très positif laissé sur TripAdvisor suite à votre séjour dans notre Ibis Budget Carcassonne La Cité. De nombreux points ont retenu votre attention : la gentillesse du personnel de réception, l’emplacement et la propreté de l'hôtel ou encore le rapport qualité-prix. A très bientôt dans notre belle ville de Carcassonne, Bien cordialement, Nathalie BREYSSE Directrice

Nemery E. Business - 20/01/2018 AccorHotels certified review
« Mr »

Good location and relaxing. Remote control not working. Needed to run hot water for 10 minutes before hot water came and showerhead holder impractical

Maurice H. Solo - 16/01/2018 AccorHotels certified review
« A good budget option »

It was absolutely fine. Room was basic but clean. Gentleman on reception staff was very helpful when I arrived. Plenty of parking - location is a little remote but I knew that when I booked and it's only 20 minutes or so walk down to the ville basse an maybe 10 minutes to la cite.

Ian S. Couples - 14/12/2017 AccorHotels certified review
« Not the place for a good night's sleep »

A very warm welcome, good parking and a well-located hotel for exploring the area - but an uncomfortable bed and worst of all, cleaning staff shrieking with laughter at their own jokes waking us up when we really needed to sleep past 8am; not as good a stay as we would expect from an Ibis Budget

Anonymous Couples - 03/12/2017 AccorHotels certified review

R A S

Anonymous Solo - 05/11/2017 AccorHotels certified review
« Reception and corridor smelt horrendous. »

Room was nice. Got new towels each day even though i hung them up. Reception smelt awful - like vomit and off cheese - so did the hallways.

Kiwigal Friends - 30/10/2017 AccorHotels certified review
« Hard to sleep »

The beds are too hard and are uncomfortable

Our hotel has responded to the review
Our hotel has responded to the review

Madame C., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Carcassonne La Cité. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les matelas de votre chambre ont été vérifiés intégralement par notre personnel technique. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs.

Ms. X. Families - 23/10/2017 AccorHotels certified review
« Nice »

Well located and quiet

I E. Solo - 16/10/2017 AccorHotels certified review
« Good »

Location very good, nice reception lady, room clean bed comfy, notvery many Eglish satalite tv channels, but it was only for 1 night. only down side was the water in the shower was not hot, it was cold otherwise everything was fine, close to shops, restaurants etc

Family - 16/10/2017 TripAdvisor review
« Remarks... »

Overall I was very pleased with the hotel. Minor points are as follows: The sound proofing could be improved between bedrooms , although the rooms themselves are very clean and the beds are very comfortable. Breakfast is plentiful with ample choices but the room itself needs to be rethought. It is too small for a large volume of travellers and the drinks machine needs to be relocated at the end of the breakfast lineup rather than at the beginning (and at the entrance of the breakfast room)because a queue of hungry people builds up very quickly as the machine dispenses some of the drinks very slowly.

Our hotel has responded to the review
Our hotel has responded to the review

Cher client, Merci d'avoir pris le temps de rédiger cet avis positif qui fait suite à votre séjour dans notre Ibis Budget Carcassonne La Cité. Vous avez apprécié la qualité de la literie, celle de notre petit déjeuner ainsi que la propreté générale des lieux. Au plaisir de vous accueillir à nouveau dans notre belle ville de Carcassonne, Bien cordialement, Nathalie BREYSSE Directrice

Couples - 04/10/2017 TripAdvisor review
« Great stay »

We had a nice room.Clean and reasonable for the price but breakfast pretty limited even for Budget Accor and needs looking into. .Parking our car was free.We were only a couple of streets from the Centre Ville although cars parking on the pavements was awkward to get around.We had a lovely time in the Town but ate at a little restaurant outside the walls.

Our hotel has responded to the review
Our hotel has responded to the review

Cher client, C'est avec un grand plaisir que nous avons reçu votre commentaire : vous avez été pleinement satisfaits de votre séjour dans notre Ibis Budget Carcassonne La Cité. Les points positifs relevés : la proximité avec la Cité Médiévale, la gentillesse du personnel et le services proposés par l'hôtel ( parking notamment ). A très bientôt à Carcassonne , Bien cordialement, Nathalie BREYSSE

Chris H. Friends - 22/09/2017 AccorHotels certified review
« Happy as usual »

Very efficient and pleasant as usual

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