Grand Mercure Puka Park Resort 4 stars

Customer review rating (ALL Rating) 4.5/5 1,055 reviews

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Description

Hotel extras

  • Complimentary internet

  • Enjoy the award winning Miha restaurant

  • Recreation centre with a pool, spa, sauna and gym

  • Central location between all of the Coromandel Peninsulas top activities

  • Meetings in Grand Style, Puka Park Resort provides the perfect setting for a conference

Our accommodation(s)

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Hotel location

Grand Mercure Puka Park Resort

42 Mount Avenue
3546 PAUANUI BEACH
New Zealand

GPS:-37.030728, 175.867531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MIHA RESTAURANT AND BAR

Miha Restaurant is renowned for delectable cuisine and intimate ambience, enjoyed inside or outside on the deck. Miha offers a la carte dining for breakfast, lunch and dinner, with a large wine list and attentive staff.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,055 reviews

TripAdvisor Rating  4.0/5  1,132 reviews

Certificate of excellence 2023

Beautiful relaxing holiday

Customer review rating 4.5/5

Michael Couples - Confirmed reviews ALL

Beautiful location in amongst all those trees and only a few hundred metres from the most beautiful beach at Pauanui. Great spot for winding down and some great things to do nearby around the Coramandel Peninsula.

Dear Michael T., We very much appreciate your comments regarding your stay at the Grand Mercure Puka Park Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajat Sharma General Manager

Great location for nature lovers

Customer review rating 5.0/5

Cecilia E. Couples - Confirmed reviews ALL

A great quiet weekend in the bush- close to many adventures

Dear Cecilia E., We very much appreciate your comments regarding your stay at the Grand Mercure Puka Park Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajat Sharma General Manager

Perfect location for a relaxing weekend!

Customer review rating 4.5/5

Marie T. Couples - Confirmed reviews ALL

Great location. Unit was clean and tidy. Nice and quiet. Food we had in the restaurant for dinner was superb. Hats off to the chef for both nights- Friday and Saturday dinner at Miha Etienne and all the staff in the restaurant and bar were helpful and friendly. We were at the restaurant for breakfast and dinner for 2 days. Both days we were extremely pleased!

Dear Marie T., We very much appreciate your comments regarding your stay at the Grand Mercure Puka Park Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajat Sharma General Manager

Well located and the rooms are quiet and private which makes for a relaxing time

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

We wish to express our great disappointment in the standard of the meals at the restaurant. When ever we have stayed we have always enjoyed dining at the restaurant but this visit we only went twice. Our first meal was so awful that we were not going to go back but thought on reflection we should give it another go. The second meal was even worse. It is shame because on all our previous stays it was always so fabulous to eat there and the meals were always well presented and plentiful and this time it was though it was just thrown onto the plate. I feel that when a guest is ordering a meal they should be advised what the fish of day is and also they should say that truffle mash has nuts in case someone has an allergy to them. On a positive note Hazel was as welcoming as ever and made us feel very special. We also thought it was a shame that the menu was not in the rooms

Dear Andrew, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. I am sorry that your experience in the restaurant was not at par and the both food and service was not at par. I have shared your feedback with the food and beverage team and the chef and they will make sure they are firstly making sure staff is taking extra care re sharing the information with guests and making an enjoyable experience rather then slapping it on the plate. On a positive note i am glad to hear that Hazel was able to make your stay a positive one. We are so lucky to have her and the other staff members we have. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Rajat Sharma General Manager

Fantastic long weekend getaway

Customer review rating 5.0/5

Jacqui Couples - Confirmed reviews ALL

Fantastic accommodation in the Tree huts which have a super comfortable bed, lovely deck, large shower, tea and coffee supplied. We dined at Miha Restaurant, dinner was exceptional, buffet breakfast average. Lovely pool area which we had to ourselves the whole weekend ! Only a 15 min walk to the stunning Pauanui Beach. Really nice touch with a happy anniversary card and platter in our room which was appreciated.

Dear Jacqueline S., We very much appreciate your comments regarding your stay at the Grand Mercure Puka Park Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will look at the breakfast service and what we can do to make it better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rajat Sharma, General Manager

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Other web-users rate our hotel

  • 162 reviews 8.8/10 Location
  • 380 reviews 8.1/10 Room
  • 449 reviews 9/10 Service
  • 5 reviews 7.1/10 WiFi
  • 312 reviews 6.7/10 Food
  • 81 reviews 5.2/10 Cleanliness
  • 72 reviews 4.4/10 Breakfast
  • 67 reviews 9.4/10 Pool

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