Hotel - Grand Mercure Puka Park Resort
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Grand Mercure Hotel

Grand Mercure Puka Park Resort

42 Mount Avenue 
3546  PAUANUI BEACH
NEW ZEALAND

Based on 1,864 reviews
AccorHotels Rating Based on 1,864 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas (Paying)
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Swimming pool
    • Outdoor heated pool (Nearby)
    • Outdoor unheated pool
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas (Paying)
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Babysitting on request
  • 100% non-smoking hotel
  • AUCKLAND
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
    • Portuguese
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor heated pool (Nearby)
    • Outdoor unheated pool
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Nearby)
  • Outdoor tennis court
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Glass bottom boat (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Snorkelling/Scuba diving center (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Bike rack facilities
    • Boules/petanque

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 07:30 - 21:00
    • Opening hours : Week-end 07:30 - 21:00

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy the beauty of the New Zealand bush and choose from one of the 42 chalets all nestled into the native fauna. The terrain is steep in parts therefore please advise at the time of booking if you have any special requirements.

  • 48 rooms
  • 100% non-smoking hotel
  • 16 connecting rooms
    • Emergency exit map
    • Radio in room
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,864 reviews

Our guest reviews for Grand Mercure Puka Park Resort

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Anonymous Couples - 20/09/2017
« Very Good »

Lovely setting . VG Breakfast. Comfortable rooms. Scratching in the roof at night disrupted sleep. Fish meal ( cod ) only average. Good Chilean meal. Friendly staff

AccorHotels certified review
Marion Couples - 20/09/2017
« Really enjoyable. »

It was a lovely stay. The room and setting was wonderful. The dinner was beautiful and I loved that the restaurant had the tables nicely spaced - you didn't feel like the people at the next table could hear your conversation. Heidi on reception and the maitre de at dinner were excellent.

AccorHotels certified review
Steph Couples - 20/09/2017
« A relaxing beautiful thoroughly enjoyable experience »

I loved the quiet privacy, the bird song, beautiful room, extremely comfortable bed. Thank you for a wonderful stay.

AccorHotels certified review
Anonymous Couples - 20/09/2017
« Great accommodation, meals need some work »

We were generally happy with our stay particularly as we took advantage of a grabone voucher which made the whole experience great value for money, However some constructive critcism re the fijian theme buffet. We were booked for the 7.30 sitting and arrived on time. It was evident that much of the "hot" offering had been sitting in Bain Maries since 5.30- the warmish chops were like leather and had obviously been there since 5.30 and the "root vegetables" had gone missing in action- barely half dozen pieces to share between those arriving for the late sitting . On a positive note, the chicken was fresh and the marinated fish was delicious but overall a disappointment and not value for money nor a particularly nice experience.

AccorHotels certified review
Molly Couples - 19/09/2017
« Relaxing and beautiful setting »

My husband and I were given a night away at Puka Park. What a beautiful setting within the bush, as soon as driving up to reception you get a sense of serenity.

AccorHotels certified review
T&a Couples - 18/09/2017
« Relazing holiday »

The staff were very, welcoming when we arrived and our waitress was friendly and did her job well. The heated tiles were a surprise and we commented each time we walked on them. We were on a Grabone.co.nz deal which was very good value.

AccorHotels certified review
Anonymous Couples - 18/09/2017
« Awesome... »

Everything was perfect! Dessert was yumm. Bestever banana dessert so far!!!

AccorHotels certified review
Trish M. Couples - 18/09/2017
« !st Anniversary Trip to the Coromandel »

We enjoyed our trip. We were visiting the Coromandel as we planned to go to the Lost Spring. Even though the weather was rubbish we had a lovely weekend. The chalet was lovely and clean and the resort has good facilities. The breakfast was excellent although it would have been nice if there had been more gluten-free options available.

AccorHotels certified review
Amanda B. Families - 17/09/2017
« Wonderful »

We had a wonderful relaxing time in a prefect setting.

AccorHotels certified review
Jodi Solo - 17/09/2017
« Relaxing break »

It was nice to have some beautiful nature to enjoy so close to Auckland. The food was lovely and the staff were friendly.

AccorHotels certified review
Reanie P. (. Couples - 17/09/2017
« Great Relaxing Abode »

We had 2night stay and the staff was really friendly and accommodating. The accommodation was really superb and spacious. The restaurant had amazing food and was very enjoyable

AccorHotels certified review
Shirley R. Friends - 17/09/2017
« mrs »

the accommodation was excellent The staff were always friendly and helpful I love the setting in the bush

AccorHotels certified review
Anonymous Couples - 16/09/2017
« Restful & enjoyable & peaceful »

Friendly staff made us feel welcomed. Sean, Nigel and Heather were standout as they were friendly, chatty and knowledgeable.

AccorHotels certified review
Belinda P. Couples - 16/09/2017
« The most relaxing, amazing weekend !! »

I recently surprised my husband with a weekend away to your resort. From the moment we arrived ,the resort looked amazing the staff were attentive , service great ! From the note on our bed and bar of beautiful chocolate for my husbands birthday and the lovely luxurious rimu chalet. We had a lovely relaxing time, didn't want to leave the room !!!. The breakfasts included in our package were yummy and enjoyed reading the complimentary papers while dining. Didn't dine in the restaurant, but we enjoyed the bar menu and a few drinks. The arrival drink was another nice touch . Had a wonderful time, can't wait to come back !! Will highly recommend to all my family and friends. Thank you

AccorHotels certified review
Carol L. Friends - 15/09/2017

Prefer to have better and more lighting for reading. Nails on deck protruding, dangerous. Having to boil kettle in bathroom because not enough outlet on bench by tv. Black mould in grouting in shower. Handbasin aesthetically pleasing but impractical. Water pressure too low in shower. However, most of the servers were helpful and pleasant, the overall environment was relaxing and pleasant and we would return.

AccorHotels certified review
Maree C. Couples - 14/09/2017
« Very relaxing »

s always our stay was a relaxing time. Everyone of your staff are friendly and helpful.

AccorHotels certified review
Peter Families - 14/09/2017
« Great location, nice room »

We stayed at Puka Park Resort for two nights to celebrate my wifes birthday. Really nice resort and room hidden away in the bush and there was some chocolate and a card on the bed to acknowledge the birthday. We chose to stay here as we are accor plus members and intended to use our dining benefits. We were extremely disappointed to find that because it was Fathers Day the dining benefit didnt apply. There was no prior warning of this before we arrived even though I booked through accor plus app. I can understand if they wanted to exclude outside guests from the benefit as it was Fathers Day but I feel as paying guests of the resort we should have been entitled to the full benefits of the card.

AccorHotels certified review
Kupe Couples - 13/09/2017
« Quiet, clean, good service, high standard of room, private tranquil environment »

Everything organised and ran seemlesly

AccorHotels certified review
Anonymous Business - 12/09/2017
« Beautiful resort Sadlyvi »

As there for work,this was no holiday - your staff were incredibly helpful and attentive - well done everyone!

AccorHotels certified review
Emma Couples - 11/09/2017
« Amazing chalet, food and customer service! »

Absolutely loved staying here in the secluded resort. It was very relaxing for my partner and I and we thoroughly enjoyed the peace and quiet - despite the rain and little sunshine we still managed to have a great time. I couldn't fault much, the food from the restaurant was beautiful and the room service even better. If I did have any suggestions it would probably be that the pool be upgraded, maybe a roof over the top of the pool for winter time. For a magnificent place it definitely deserves a magnificent pool and spa for sure. Loved the idea of the massage room, such a shame we weren't given an option to book a massage. Would have been absolutely devine! Overall, beautiful stay and would definitely come back - in the summer this time hehe. Thank you Puka Park staff for making our stay very very pleasant! All the best :)

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