Grand Mercure Puka Park Resort 4 stars

TripAdvisor rating 4.0/5 974 reviews
Grand Mercure Puka Park Resort
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+ 26 Services
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Room 1

Number of guests
Children's age
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When making a booking at this hotel:

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  • I cannot take advantage of the Members' rate

Hotel extras

  • Complimentary internet

  • Enjoy the award winning Miha restaurant

  • Recreation centre with a pool, spa, sauna and gym

  • Central location between all of the Coromandel Peninsulas top activities

  • Meetings in Grand Style, Puka Park Resort provides the perfect setting for a conference

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioning
  • AUCKLANDPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Outdoor tennis court
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Grand Mercure Puka Park Resort

42 Mount Avenue
3546
pauanui beach
new zealand

Tel: +6478648088

Fax: (+64)7/8648112

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    AUCKLAND At 150km / 93.21 miles - Shuttle paying

  • By plane

    PAUANUI AIRFIELD At 1km / 0.62 miles

  • By car

    HIGHWAY 25 At 12km / 7.46 miles

GPS :-37.030728, 175.867531

Our accommodations

Enjoy the beauty of the New Zealand bush and choose from one of the 42 chalets all nestled into the native fauna. The terrain is steep in parts therefore please advise at the time of booking if you have any special requirements.

Tawa Treehut

  • Max. number of persons: 3
  • Area: From 29
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities

Rimu Chalet

  • Max. number of persons: 3
  • Area: From 35
  • Most of the accommodation: Balcony *

* Subject to availability

Kauri Chalet

  • Max. number of persons: 3
  • Area: From 35
  • Most of the accommodation: Balcony *

* Subject to availability

Toi Toi Apartment

  • Max. number of persons: 3
  • Area: From 40
  • Bathrobe

Our restaurants and bars

MIHA RESTAURANT AND BAR

Type of cuisine: International

Miha Restaurant is renowned for delectable cuisine and intimate ambience, enjoyed inside or outside on the deck. Miha offers a la carte dining for breakfast, lunch and dinner, with a large wine list and attentive staff.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MIHA RESTAURANT AND BAR

Photo non contractuelle / Strictly non binding

With beautiful bay windows providing stunning panoramic views across the Coromandel Ranges and Pauanui Beach, the House Bar is the ideal place for a relaxing drink after a fun-filled day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 153

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Grand Mercure Puka Park Resort

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

3,449 reviews

tripadvisor

TripAdvisor Rating 4.0/5

974 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Perfect for a romantic getaway

Customer review rating 4.6/5

Fernanda Couples - 10/10/2019 AccorHotels review

Amazing resort, rooms nicely decorated. Staff friendly and attentive.

Lovely beds. Quit restful location.

Customer review rating 4.6/5

Susan C. Friends - 10/10/2019 AccorHotels review

Calm and quiet. Helpful staff.

No complaints

Customer review rating 4.6/5

Anonymous Couples - 10/10/2019 AccorHotels review

As a frequent visitor we wouldn't keep returning if we didn't like the setting and the staff

Great staff, really obliging and nothing was too much trouble, chalets where very nice, enjoyed our stay.

Customer review rating 4.6/5

Derek Couples - 10/10/2019 AccorHotels review

We enjoyed the 2 chalets and the very helpful staff both at reception and in the restaurant. Having the buggy to run us backwards and forwards to the chalets was brilliant especially with me being in the middle of treatment on one of my knees. Gaye went down to the gym and enjoyed the experience. we had to travel down country on the Saturday and the restaurant made us up a lunch which was much appreciated, same again on Sunday, we got back just in time for dinner both days, like I said before one could not wish for better service from everyone concerned including the kitchen staff. 10 out of 10.

A very different accommodation not booked by us personally - ideal for bushwalkers& bird watchers.

Customer review rating 4.6/5

C.a.k. Couples - 09/10/2019 AccorHotels review

We liked the heated floor - but as seniors bed & lounge way to low to the floor - steep slopes & steps also not for us, as said before - not booked by us on choice, It’s a pity all the nice views have been lost to tree growth ! If You Ever Have Bush Fires You Could Lose Everything - Look At Australia ???

We visit often and love coming to Puka Park.

Customer review rating 4.6/5

Bill H. Couples - 09/10/2019 AccorHotels review

All the reception staff we encounter were great and very helpful. The American woman who checked us in at most dinner times needs to lighten up, be less abrupt and not be in such a rush. Otherwise the dining staff were fine. Food was good. Getting a lift back to our room was prompt and courteous.

Dear Bill, We very much appreciate your comments regarding your stay at the Grand Mercure Puka Park Resort. As always it was a pleasure having you stay with us. We do take on your comments regarding Chantelle. She is a wonderful, reliable team member but she grew up in Hong Kong and sometimes unfortunately displays different cultural values. Thank you for taking the time to your experience with us and we are very much looking forward to be welcoming you back soon. Sincerely, Mareile Jerosch-Hoehn Acting Hotel Manager

Enjoyed our short stay .

Customer review rating 4.6/5

Jim E. Couples - 09/10/2019 AccorHotels review

Weather wasn't the best. Staff friendly and helpful. Restaurant and bar food fabulous.

Dear Patricia, We very much appreciate your comments regarding your stay at the Grand Mercure Puka Park Resort. It is always such a disappointment if the weather is not friendly, for us too as we know our guests just don't have the same experience of the Coromandel. Thank you again for sharing your experience, and we hope your next visit will be with lots of sunshine. Sincerely, Mareile Jerosch-Hoehn Acting Hotel Manager

Extremely Satisfied

Customer review rating 4.6/5

Justine S. Couples - 08/10/2019 AccorHotels review

Our whole stay was welcoming and enjoyable from when we arrived to when we left

Dear Justine, Thank you! We are so appreciative of your generous words. We thank you for taking the time to give us this feedback, which we will gladly share with the team. We are delighted you had such a wonderful time and are hoping to have the honour of welcoming you back in the near future. Sincerely, Mareile Jerosch-Hoehn Acting Hotel Manager

Beautiful facilities, friendly staff, amzing location.

Customer review rating 4.6/5

Tony S. Families - 08/10/2019 AccorHotels review

We loved the comfort of the room and the facilities and the forest outlook of the deck was just incredible. Had the most relaxing holiday and will definitely be back. The reception staff were super helpful, the restaurant and bar are lovely and the room we stayed in was very well presented and so very comfortable after a day of exploring the Coromandel

Dear Tony, Thank you! We are so appreciative of your generous words. We thank you for taking the time to give us this feedback, which we will gladly share with the team. We are delighted you had such a wonderful time and are hoping to have the honour of welcoming you back in the near future. Sincerely, Mareile Jerosch-Hoehn Acting Hotel Manager

Exceptional stay!

Customer review rating 4.6/5

Terry H. Families - 08/10/2019 AccorHotels review

From the check in to dining in the Miha restaurant and drink by the fireplace, everything about this property oozes class and elegance. Really surprised by the level of quality of this unique property, would not hesitate to recommend this to anyone.

Dear Terry, Thank you! We are so appreciative of your generous words. We thank you for taking the time to give us this feedback, which we will gladly share with the team. We are delighted you had such a wonderful time and are hoping to have the honour of welcoming you back in the near future. Sincerely, Mareile Jerosch-Hoehn Acting Hotel Manager

Fantastic

Customer review rating 4.6/5

Katrina Couples - 08/10/2019 AccorHotels review

Beautiful peaceful setting, lovely modern room with balcony, helpful friendly staff everywhere, yummy food.

Dear Katrina, Thank you! We are so appreciative of your generous words. We thank you for taking the time to give us this feedback, which we will gladly share with the team. We are delighted you had such a wonderful time and are hoping to have the honour of welcoming you back in the near future. Sincerely, Mareile Jerosch-Hoehn Acting Hotel Manager

Mr.

Customer review rating 4.6/5

Anonymous Families - 07/10/2019 AccorHotels review

I have been at your resort twice before. The first time almost 20 years ago. The whole family enjoyed their stay very much. The booking and follow up was very good. All your staff were excellent as well. I did not tip, because I am against that out of principle. It has sneaked in to New Zealand after the America's cup. But all your staff needs a compliment. We came to your resort to celebrate our 50 th. wedding anniversary with children and grand children.

Dear Mr. M., Congratulations on your 50th wedding anniversary and thank you for choosing Grand Mercure Puka Park for this very special occasion. Thank you! We are so appreciative of your generous words. We thank you for taking the time to give us this feedback, which we will gladly share with the team. We are delighted you had such a wonderful time and are hoping to have the honour of welcoming you back in the near future. We most certainly do not expect tipping, I totally agree with you. Sincerely, Mareile Jerosch-Hoehn Acting Hotel Manager

It was an awesome stay!

Customer review rating 4.6/5

Julia H. Couples - 07/10/2019 AccorHotels review

I can only say that I had an exceptional stay at Puka Park. From the staff to the rooms to the facilities everything was really enjoyable.

HI Julia, vielen Dank fuer deinen tolles feedback! It is much appreciated! Wir haben uns gefreut dass du die Gelegenheit hattest Grand Mercure Puka Park kennen zu lernen. Vielen Dank fuer deinen Aufenthalt. Liebe Gruesse, Mareile Jerosch-Hoehn Acting Hotel Manager

Very relaxing

Customer review rating 4.6/5

Anonymous Families - 07/10/2019 AccorHotels review

Staff were very friendly and helpful throughout the whole stay. Food was delicious and fresh. Rooms were very comfortable.

Dear Leanne & Steven,, We very much appreciate your comments regarding your stay at the Grand Mercure Puka Park Resort. It is always a pleasure to receive positive feedback. We are delighted you enjoyed your stay! Thank you again for sharing your experience, and we hope to be able to welcome you back in the future. Best regards, Mareile Jerosch-Hoehn Acting Hotel Manager

a big improvement from our last visit. Pleased to see the changes.

Customer review rating 4.6/5

Lynn L. Couples - 07/10/2019 AccorHotels review

We only came for a short stay. It was very peaceful. We plan to come back for a longer visit.

Dear Lynn & Chris, We very much appreciate your comments regarding your stay at the Grand Mercure Puka Park Resort. Thank you for staying with us again, we do strive to continuously improve. We are delighted you enjoyed your stay and hope to see you more often in the future. Be sure not to miss our Members Mingle every 1st and 3rd Tuesday of the months with cheese and wine and other members happy to socialise. Thank you again for sharing your experience. Sincerely, Mareile Jerosch-Hoehn Acting Hotel Manager

Wonderful weekend at Puka Park

Customer review rating 4.6/5

Helena Couples - 06/10/2019 AccorHotels review

We loved the peace and tranquility of your lovely hotel, the only issue was that the guests in the room next to us had a young infant that cried a lot and we could hear the crying.

Dear Helena, We very much appreciate your comments regarding your stay at the Grand Mercure Puka Park Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. We apologies for the noise from the other room, that indeed is most unfortunate. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mareile Jerosch-Hoehn Acting Hotel Manager

Awesome

Customer review rating 4.6/5

Shelly F. Friends - 06/10/2019 AccorHotels review

Friendly, comfy, beautiful location.

Dear Shelly, We very much appreciate your comments regarding your stay at the Grand Mercure Puka Park Resort. Thank you for taking the time and thank you for staying with us. We are absolutely thrilled that you enjoyed you stay so much. We hope to have the honour of welcoming you back in the near future. Sincerely, Mareile Jerosch-Hoehn Acting Hotel Manager

Good

Customer review rating 4.6/5

Michael T. Couples - 05/10/2019 AccorHotels review

Nice location. Room was ok but not what I expected.

Dear Michael, We very much appreciate your comments regarding your stay at the Grand Mercure Puka Park Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. In regards to your comments regarding your bed comfort, we apologies it did not meet your expectations. The Kauri Chalet is the only room type that has the queen bed, all other room types including the Tawa Treehut and Rimu Chalet have wonderful firm king beds. Thank you again for sharing your experience, and we hope to have the honour of welcoming you back to Grand Mercure Puka Park. Sincerely, Mareile Jerosch-Hoehn Acting Hotel Manager

Tranquil and relaxing

Customer review rating 4.6/5

Shaun Couples - 05/10/2019 AccorHotels review

Very enjoyable. Service was top class, rooms could not be faulted. Excellent breakfast

A Relaxing stay

Customer review rating 4.6/5

Carolyn S. Couples - 02/10/2019 AccorHotels review

Overall the experience was very pleasant. Any issues taken care of immediately. The staff were a credit to Puka Park.

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