Hotel - ibis Valencia Alfafar
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Ibis Hotel Hotel

ibis Valencia Alfafar Hotel

Calle Alcade Jose Puertes 
46910  ALFAFAR
SPAIN

363 reviews
TripAdvisor Rating Based on 363 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Fitness centre  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Outdoor playground for children
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)

Leisure and activities

  • Fitness centre  (Nearby)
  • Outdoor playground for children
  • Sailing facilities  (Nearby)

Catering

  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available  (Nearby)
See all services

Hotel location

Our rooms

  • 87 rooms
  • 27 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 1,556 reviews

Our guest reviews for ibis Valencia Alfafar

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 363 reviews
AccorHotels certified review
Tasos A. Friends - 24/07/2017
« Get what you pay for  »

Overall the stay was ok. The room was clean and adequate. However, we had our small dog with us. Initially on booking the charge was €7 which was fine. On checking out we were told it's now €15 which is extortionate considering a dog doesn't eat breakfast or use a bed. The hotel agreed to charge €7 and that it was the manager that changed the charges. We are meant to be staying here again for one more night on our return journey back through Spain. Reconsidering now with these high charges. We are generally happy with ibis hotels but this one I may not stay again. Also we booked on a special rate with breakfast included. They said the higher rate of the dog was to make up for paying less for the room and breakfast. Again this is ludicrous as the dog is completely separate to the offer given by the AccorHotels website.

AccorHotels certified review
Jose Business - 20/07/2017
« Normal »

Normal

AccorHotels certified review
Richard C. Couples - 18/07/2017
« An enjoyabl overnight stay to break up a long journey. »

The hotel was clean and comfortable, and the staff both courteous and welcoming.

AccorHotels certified review
Anonymous Families - 18/07/2017
« Family trip to Spain »

Great.

AccorHotels certified review
M Families - 17/07/2017
« Something to be changed.. »

The room is usual ibis. Clean bed sheets. BUT: the smell in a corridor is disgusting! And actually in a room even worse. You have to change the carpet. (Room 129) Reception staff is really friendly and helpful. Thank you! Question to the HK staff: why are they sitting outside and smoking while guests having their breakfast? I thing it shouldn't be like this. And one more thing: the dirty dishes at the breakfast...(

TripAdvisor review
richardchalmers1 Couples - 17/07/2017
« A very pleasant stay. »

The hotel was ideally situated for our needs. It was clean, comfortable and the staff were both courteous and helpful. We were able to relax in comfort after a long journey Thank you Ibis Valencia Alfafar

AccorHotels certified review
John Couples - 16/07/2017
« One night stay. Interesting location. »

Staff helpful and pleasant.

AccorHotels certified review
Jennifer, N. Z. Families - 14/07/2017
« Pleasant stay and would be happy to come again. »

Had a pleasant stay in a quiet, clean room,well priced. Friendly, helpful staff especially Sara. Would come here again when in Valencia and recommend it to friends. Only complaint is that I booked with Accor reservations from Europe and was put on to the American answer service who told me that this was a 3 star hotel as I had always thought the Ibis were. It is a 1 star which I only found out when I requested a jug to boil water for tea (which I am used to).

AccorHotels certified review
Beatriz Families - 10/07/2017
« SATISFACTORIA »

CORRECTA.

AccorHotels certified review
Borut Families - 03/07/2017
« Nice and calm »

It was nice, clean and calm.

AccorHotels certified review
Delia A. Families - 23/06/2017
« Very nice and safe place to relax after the noise from the beach »

Safe parking, clean rooms, amazing hospitality stuff and Mr. Emanuel is really professional and helpful. Amazing staying and we will definitely come back!

TripAdvisor review
cjmoore66 Couples - 20/06/2017
« Excellent value »

This is the fourth time we have stayed at this Ibis. It is an ideal location for an overnight stop over for us. It is easy to access from the autopistas, is clean with friendly and helpful staff. Within walking distance there are a number of shopping outlets if needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Cjmoore; Thank you very much for your comments about your stay in our hotel. We're glad to see that your stay was excellent. We hope to see you again as soon as possible. Best Regards, Lidia Lapeña Asisstant Manager

AccorHotels certified review
Anonymous Friends - 05/06/2017
« Appropriate, clean and convenient »

It was fine, hotel is comfortable, clean, staff is helpful.

AccorHotels certified review
Alice Couples - 05/06/2017
« Dishonest staff who do not care about safety of a pregnant woman. »

I would like to make an official complaint about my stay here. I am 5 months pregnant and we were given a room that although was a nonsmoking room was located on the smoking side of the building and directly under smoking rooms. On the last night of our stay the room became filled with cigarette smoke smell and fumes and I woke up in a bad state coughing. This is completely unsafe. When my husband went to complain to reception staff they acted as if they could not smell the smoke and persisted to sniff sarcastically outside of the room. We later came to know that the reception staff all smoked cigarettes themselves which explains why they may not have been able to smell the smoke as strongly. The second problem we accounted was that I booked the first night directly through the accor hotels app meaning I got the 5% discount as a silver member. When extending our stay for the next few nights the reception staff confirmed that I would be getting the silver member rate and even confirmed the exact amount. However, when checking out of the hotel after our stay the lady on reception refused to give us the silver member rate and made us pay the full amount for non-members despite the same lady telling me I would get the discounted rate the night before. The reception staff were completely unhelpful and refused to offer any sort of discount or compensation for the problems we experienced and I found the whole stay very stressful and this ruined my holiday that was supposed to relax me being 5 months pregnant. We had originally planned to stay in ibis hotels for the duration of our holiday but instead decided to stay with air bnb for the rest of the holiday in spain as this hotel gave us such a bad experience. I would really appreciate it if a member of Ibis customer services could contact my husband on 07958422417 as we want to make an official complaint and are completely unhappy to have been charged the full amount for our stay in this hotel.

AccorHotels certified review
J.calvo Business - 29/05/2017
« Ibis Alfafar Valencia  »

My overall experience is as follows: I thought the Hotel was OK but I asked that the drainage of the sink be looked at twice and the problem was never really solved. If you turn the water on beyond a trickle, the sink fills up. Same thing occurs with the shower until it overflows onto the bathroom floor. The bathroom did not smell as fresh as it could have at times. The rooms are relatively clean although the carpets appear that they are due to be changed. Although my room was a nonsmoking room, someone was smoking in another room and made its way through the vents and into my room. One day when I arrived I thought someone had been smoking in my room, the smell was that strong. The staff were polite and friendly.

TripAdvisor review
Business - 20/05/2017
« Nice place to stay »

Nice people, warm interactions. Nice location . Lots of shops and places to eat nearby . Close to highway. Crowded parking at nights. Nice snacks on the bar. Interesting menu for breakfast. Highly recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergio C, Thank you again for sharing your experience at The Ibis Valencia Alfafar, and we hope your next visit will be as pleasant as the previous one. Sincerly A. Sequi Directora Ibis Valencia Alfafar

AccorHotels certified review
Ferran Business - 12/05/2017
« Almost perfect »

Everything was perfect except for the wi-fi connection which was very bad: many times there was no connection or it was very slow.

AccorHotels certified review
Anonymous Couples - 02/05/2017

We stayed only one day to appreciate the hotel Good wellcome

AccorHotels certified review
Anonymous Families - 01/05/2017

Very welcome good, clean room with large bed. Slept very well. Lovely breakfast with a great variety of choices. Only complaint is that it was not signed from my direction and photo on web page is misleading. Would definitely go there again. Great Italian restaurant about 5 mins walk away.

AccorHotels certified review
Anonymous Families - 01/05/2017

Satisfactoria.

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