Hotel - ibis Frankfurt City Messe
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Frankfurt City Messe Hotel

3.5/5 663 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 61.75 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 8  EUR
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Japanese
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Hairdressing salon  (Nearby)

Leisure and activities

  • Swimming pool  (Nearby)
    • Indoor heated pool (Nearby)
    • Outdoor heated pool (Nearby)
  • Sauna  (Nearby)
  • Golf course 9 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy a restful night's sleep with us: Our Sweet Bed by ibis high-tech beds have been developed for a great night's sleep. The hotel has 264 air-conditioned, soundproofed rooms with TV with a wide range of Sky channels, free WIFI and desk.

  • 264 rooms
  • 174 non-smoking rooms
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Data port in room
    • Telephone
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • WIFI in your room
    • High speed transmission line
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 594 reviews

Our guest reviews for ibis Frankfurt City Messe

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 663 reviews
Radovan Friends - 03/12/2018 AccorHotels certified review
« i visit Hotel Frankfurt city messe usually »

I am very satisfied with the accommodation in this hotel and I will definitely come back here.

Karin Business - 02/12/2018 AccorHotels certified review
« Good restaurant »

When travelling a d being tired it's nice not needing to go out f dinner. Good food and a fantastic breakfast buffet. However as usual no discount f Ibis members given.

Poul L. Business - 24/11/2018 AccorHotels certified review

Good, difficult to park car

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Poul L., We thank you very much for taking the time to rate us after your stay at the Ibis Frankfurt City Messe. At the time you visited our house, a big fair took place, so unfortunately there was no space in our parking garage. We very much regret this. I hope on your next visit, we can convince you of a better one. With kind regards Jennifer

David S. Solo - 23/11/2018 AccorHotels certified review
« A Quick Visit »

In Frankfurt for a concert. E-check in so very quick. Efficient staff, as usual. The helpful girl on the front desk directed me to the nearest ATM. Room spotless, as usual. Quick nap and off to the concert. On return I made use of the voucher for a free drink at the bar - very welcome! Good night's sleep in the very comfortable bed, nice hot shower but only juice and coffee in the morning as I was on an early train, but the food looked good! Overall, Ibis delivered just what I wanted,which is why I always book with them!

Our hotel has responded to the review
Our hotel has responded to the review

Dear David S., We very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer

Anonymous Business - 20/11/2018 AccorHotels certified review
« Mr »

Staff was rude, asked for ironing board and iron, first said don’t have then asked for deposit of 20 euros cash, which I didn’t have as I was travelling from uK... Finally agreed to give after leaving my driving license behind the till...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pravin N., Thank you for taking time to rate our house. I'm sorry that you had difficulties because of the iron. This is not the standard of our house. I ask you to excuse this and I will take care of this case. Maybe you will give us a chance to convince you of something better the next time you stay. we wish you a nice christmas time Yours sincerely Jennifer

Ravindra S. Business - 22/10/2018 AccorHotels certified review
« Mr Ravindra S. »

Very Good. I would suggest to have Tea, coffee making facility in rooms.

Marcel A. C. Business - 18/10/2018 AccorHotels certified review
« Very good location for Book Fair - Messe Frankfurt. Tram Nr 17 takes you there. »

Very good location to go to the Messe. Price: I prefer to pay a little bit more - but to have some amenities, like proper soap, a kettle for coffee and tea (at least).

Milko Business - 17/09/2018 AccorHotels certified review
« WAste of money »

What a shame for a hotel to have sponges as mattresses and no closets in the room. Bed sheets that feel like sand paper and so expensive. Worst rip off experience of my life.

Norman L Couples - 09/09/2018 TripAdvisor review
« good value »

Hotel was typical Ibis - but that's why we stay when we want good value, clean comfortable rooms and a decent night's sleep. The welcome drink was a nice touch. Parking is a bit pricey at 12 Euro per night.

Liliya Couples - 21/08/2018 AccorHotels certified review

Quality of the accommodation was good as usual. Just I did not appreciate the service. My application is set up with same futures each time and by default I book for 1 person which is mainly the case. This time though I was with my husband and it appeared to be big problem that I did not book for 2. Moreover there was absolutely no welcome gift, just higher bill. Funny thing is two days later I was in another Ibis where the attitude, the warm welcome and the staff were exactly the opposite of what I had in your establishment. There as well I had booking for one, but they never done any remarks coming to two...

S Friends - 07/12/2017 AccorHotels certified review
« So so »

Seems like some staff is not really professional or experienced enough

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saso M., We very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Eda Simon Reception

Ravindra S. Business - 23/10/2017 AccorHotels certified review
« Mr Ravindra S. »

We had a good experience overall. Check in was smooth , but I was charged Euro 15 for early check in which could have been avoided as I am a permanent guest at this hotel. Breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ravindra S., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Eda C. Simon Empfang

Business - 03/09/2017 TripAdvisor review
« good location, good value »

Clean and easy hotel, conveniently located right next to the terminal station of the Tram. Very quiet and very convenient. 10min from the main street train station by Tram where nice and trendy restaurants are located. Frankfurt is a small city, so walking around from main street gets you everywhere, even the old historic city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We appreciate very much your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eda Simon Reception

Mr. R. Business - 21/06/2017 AccorHotels certified review
« Efficient business hotel in central location at affordable price »

All staff was friendly and helpful The room (418) was rather basic but ok, I was missing e.g. a safe for laptop and valuables. The bed was very comfortable but quite short and unfortunately the two beds easily drifted apart so sleeping diagonally was not an option (I'm 193 cm tall). The bathroom was very basic, the sink a bit smelly and the water temperature during showering varied. The flushing mechanism toilet was not quite intact and the water tank kept being refilled in regular intervals (unfortunately had no time to report during check out) Service in indoor restaurant was very good, the food and drink as well. Service in beer garden left some room for improvement, some food orders took a long time and the wrong food was brought ( I was there with group of colleagues). Atmosphere in beergarden is not great, open space should be somehow broken up by e.g. plants.

Anonymous Friends - 28/04/2017 AccorHotels certified review

Started with booking a twin room and then being told on arrival I had to pay a supplement for the second person. Was unexpected and reluctantly paid. At 03:00 in the first room someone was repeating calling the room line. When thisnwas picked up after being woke up no one responded. This happened twice both times waking up. On the second morning there was no hot water. The lady on reception was kind enough to enable a room move.

Anonymous Business - 27/04/2017 AccorHotels certified review

My stay was short, but satisfactory. The only down Point was the breakfast. The Service was overwelmed. It took over 10 minutes to bring more eggs ans stuff.

tiger2669 Business - 02/02/2017 TripAdvisor review
« A 3 stars or maybe 2 »

The hotel is close to the fair and next to the tramway, so comfortable for the fair exhibition. Two floors are renovate and room are better. But still small room with a camping bathroom all in plastic and smelling. Room are clean but if you get a smoking room is terrible ! breakfast is ok, dinner is TERRIBLE, no choice and all already cooked, service is terrible, slow and not professional!

Our hotel has responded to the review
Our hotel has responded to the review

Dear tiger2669, thank you for taking the time to share your experiences with us. We are sorry to hear that you didn't fully enjoy your stay at the Ibis Hotel Frankfurt City Messe. We hope to regain your trust during one of your next stays at our hotel. Thank you again for sharing your feedback. Best regards Klaus-Peter Sprungk General Manager

Anonymous Solo - 10/01/2017 AccorHotels certified review

The staff on reception, and in the restaurant are very courteous and pleasant.

Anonymous Couples - 28/12/2016 AccorHotels certified review

sleep, park and fly

Anonymous Friends - 09/12/2016 AccorHotels certified review

everything was great. only one comment to room cleaning.... I missed vacuum cleaning during the stay.

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