Hotel - ibis Frankfurt City Messe
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Ibis Hotel Hotel

ibis Frankfurt City Messe Hotel

Leonardo-da-Vinci-Allee 40 
60486  FRANKFURT AM MAIN
GERMANY

581 reviews
TripAdvisor Rating Based on 581 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Swimming pool (Nearby)
    • Indoor heated pool (Nearby)
    • Outdoor heated pool (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Hairdressing salon  (Nearby)

Leisure and activities

  • Swimming pool (Nearby)
    • Indoor heated pool (Nearby)
    • Outdoor heated pool (Nearby)
  • Massage
  • Golf course 9 holes  (Nearby)
  • Tennis  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Horse riding (Nearby)
    • Jogging track

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

Enjoy a restful night's sleep with us: Our Sweet Bed by ibis high-tech beds have been developed for a great night's sleep. The hotel has 264 air-conditioned, soundproofed rooms with TV with a wide range of Sky channels, free WIFI and desk.

  • 264 rooms
  • 174 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 407 reviews

Our guest reviews for ibis Frankfurt City Messe

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 581 reviews
AccorHotels certified review
Mr. R. Business - 21/06/2017
« Efficient business hotel in central location at affordable price »

All staff was friendly and helpful The room (418) was rather basic but ok, I was missing e.g. a safe for laptop and valuables. The bed was very comfortable but quite short and unfortunately the two beds easily drifted apart so sleeping diagonally was not an option (I'm 193 cm tall). The bathroom was very basic, the sink a bit smelly and the water temperature during showering varied. The flushing mechanism toilet was not quite intact and the water tank kept being refilled in regular intervals (unfortunately had no time to report during check out) Service in indoor restaurant was very good, the food and drink as well. Service in beer garden left some room for improvement, some food orders took a long time and the wrong food was brought ( I was there with group of colleagues). Atmosphere in beergarden is not great, open space should be somehow broken up by e.g. plants.

AccorHotels certified review
Anonymous Friends - 28/04/2017

Started with booking a twin room and then being told on arrival I had to pay a supplement for the second person. Was unexpected and reluctantly paid. At 03:00 in the first room someone was repeating calling the room line. When thisnwas picked up after being woke up no one responded. This happened twice both times waking up. On the second morning there was no hot water. The lady on reception was kind enough to enable a room move.

AccorHotels certified review
Anonymous Business - 27/04/2017

My stay was short, but satisfactory. The only down Point was the breakfast. The Service was overwelmed. It took over 10 minutes to bring more eggs ans stuff.

TripAdvisor certified review
tiger2669 Business - 02/02/2017
« A 3 stars or maybe 2 »

The hotel is close to the fair and next to the tramway, so comfortable for the fair exhibition. Two floors are renovate and room are better. But still small room with a camping bathroom all in plastic and smelling. Room are clean but if you get a smoking room is terrible ! breakfast is ok, dinner is TERRIBLE, no choice and all already cooked, service is terrible, slow and not professional!

Our hotel has responded to the review
Our hotel has responded to the review

Dear tiger2669, thank you for taking the time to share your experiences with us. We are sorry to hear that you didn't fully enjoy your stay at the Ibis Hotel Frankfurt City Messe. We hope to regain your trust during one of your next stays at our hotel. Thank you again for sharing your feedback. Best regards Klaus-Peter Sprungk General Manager

AccorHotels certified review
Anonymous Solo - 10/01/2017

The staff on reception, and in the restaurant are very courteous and pleasant.

AccorHotels certified review
Anonymous Couples - 28/12/2016

sleep, park and fly

AccorHotels certified review
Anonymous Friends - 09/12/2016

everything was great. only one comment to room cleaning.... I missed vacuum cleaning during the stay.

AccorHotels certified review
Anonymous Business - 25/11/2016

Not good. Compared to the other IBISs I've been, I found many problems: - Rooms not perfectly clean - Breakfast: 10 minutes to wait scrambled eggs and bacon to be refilled on the buffet and for two mornings I found something missing from buffet not being refilled - Staff not particularly kind

AccorHotels certified review
Anonymous Business - 07/11/2016

alles ok

AccorHotels certified review
Anonymous Business - 07/11/2016

Alles gut!

AccorHotels certified review
Anonymous Business - 05/11/2016

The room was the standard, comfortable bed and work space. Bar staff were friendly and supportive. Minus point was that I was not offered any welcome drink.

AccorHotels certified review
Anonymous Couples - 01/11/2016

Overall satisfied with the stay. Check-in could be improved: we arrived earlier but couldn't complete the check-in earlier. We would have waited for our room key but wanted to complete at least the check-in process beforehand which was not possible.

AccorHotels certified review
Anonymous Business - 01/11/2016

Basic, but satisfactory

AccorHotels certified review
Anonymous Business - 26/10/2016

After checking in when I went to my room, there was no power in the room. Came back to reception and changed my room. Apart from this my stay was trouble free.

AccorHotels certified review
Anonymous Families - 27/09/2016

We were able to check in early which was fantastic. We had an electrical problem which was fixed immediately which was excellent. Our only complaint is the temperature in the room which was not adjustable and too warm for our liking.

AccorHotels certified review
Anonymous Business - 07/09/2016

Hotel itself and the facilities are fine but despite the fact that I paid the late checkout fee, cleaners started to knock door the since 7 am and they disturbed my kids at least 3 time before 12:00. Late checkout states that we can stay until 17:00.

TripAdvisor certified review
davchill Business - 02/09/2016
« Stay during trade event »

good venue and nice modern hotel well located near the trams and quick to get to the Messe and easy access to City Centre. Hotel was standard Ibis fayre but pleasant reception staff. Car park was 12 euro's a day but we weren't told this on arrival ...sadly

Our hotel has responded to the review
Our hotel has responded to the review

Dear davchill, Thank you very much for your nice words and the time you have taken to provide us with your feedback. It is always a pleasant for us, to receive a positive feedback and of course I will share your comment with my colleagues. We are looking forward, to welcome you again at the Ibis Hotel Frankfurt City Messe. Sincerely, Carlotta Schwarz Front Office

AccorHotels certified review
Anonymous Friends - 18/07/2016

Location and access were ok. Breakfast was disappointing - at around 0830 there was little choice on offer. A few hard rolls and not much else. No Spiegelei or other hot food.

AccorHotels certified review
Anonymous Business - 30/04/2016

Normal....................Room was not up my expectation given at the first floor where i have no choice as she said no rooms are available.....Heating was very bad especially in the bath room.....in spite my check in was after 20.00 hours but still my request to check out around 1400 hours was refused in spite i showed her my Business card that i am the G.G of Al Faisal Travel and Tourism Agency but no use....So since I was going to IMEX I was obliged to check out around 1100 am... I do agree I am a new Accor member 3081031884677015 but this doesn't mean to be treated so dry..... Breakfast Buffet was very poor........

TripAdvisor certified review
Business - 23/04/2016
« Quick trip to IMEX »

in spite I checked in late on 19 April I requested to check out around 2 pm on 20 April but the response was negative ( The Hotel is full.....Sorry). My room was in first floor which I did not like and the heating was not functioning properly especially in the bath room ....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yassin D, Thank you for taking the time to tell us about your experience at the ibis Frankfurt City Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Klaus-Peter Sprungk

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