Hotel - ibis Hamburg St Pauli Messe
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Hamburg St Pauli Messe Hotel

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4.0/5 699 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Public outdoor parking (Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat (Nearby)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Cash machine (Nearby)
    • Gift shop/newspaper shop (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our hotel spoils guests with a high level of comfort in all 162 rooms. Room amenities include air conditioning, soundproofing and extra-comfortable Sweet Bed by ibis beds. With free WIFI, desk and TV with a wide range of Sky channels.

  • 162 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 1,486 reviews

Our guest reviews for ibis Hamburg St Pauli Messe

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 699 reviews
TripAdvisor review
Friends getaway - 01/02/2018
« Nice place for a decent stay! »

Since I didn't know anything about Hamburg, I started just randomly looking for a nice place to stay at. All I knew was that the Reeperbahn was a street you wanted to be pretty close to, but didn't want to stay on. This hotel was right behind the Reeperbahn and in perfect walking location to the soccer stadium, the harbour, the Reeperbahn district etc. Though I didn't feel very safe walking on the Reeperbahn, I must say I immediately felt welcome and safe while in the hotel. The lobby was clean and nice and there was a night guard that kept the heavily drunk outside ;) The bathroom was clean, the room had NO carpet which was a big plus and made the room look neat. The only thing that could've been better was the bed. It was pretty hard, but I must say the noises outside made me awake anyhow. Had a very pleasant stay and would stay here again!

AccorHotels certified review
Anonymous Solo - 06/01/2018
« Good Hotel og central Location »

I often come to the hotel in connection with my travels and I have always been happy with my stay at the hotel, but in connection with my last trip between 4 and 5 January 2018, there is a new employee in the front desk(receptionist) in the evening, the woman at the front desk was very angry and unhelpful when I got my welcome drink (I have business membership of the ibis hotel) she looks very angry and served the wind without snacks or others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Foroutani A., thank you for taking the time to tell us about your experience at the ibis Hamburg St Pauli Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hasan Karadas General manager

AccorHotels certified review
Paul O. Business - 10/11/2017
« Ibis November 2017 »

For this stay, i was disappointed about the internet connection. Getting a high speed access, the connection was interrupted at least every 10-15 minutes. I had the last room on the floor and quite far away of the WLAN Router. Also, it took 3 days for the room maid to notice that the hand soap dispenser was empty. It was already empty when i checked in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Osenda, thank you for taking the time to tell us about your experience at the ibis Hamburg St Pauli Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hasan Karadas General Manager

TripAdvisor review
bunchofflowers2016 Business - 10/11/2017
« Pleasant stay »

I have stayed at this hotel on a number of occasions when visiting the Hamburg area on business trips. The hotel is always clean and comfortable and the staff welcoming. For a frequent business traveller it is always nice to have a location which offers a variety of restaurants and places to visit within easy reach of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for taking the time to tell us about your experience at the ibis Hamburg St Pauli Messe. Sincerely yours Hasan Karadas General manager

AccorHotels certified review
Sam Friends - 04/11/2017
« Cold, uninterested customer service. »

The reception staff were unsmiling and unfriendly which, to be honest, I don’t usually pay much attention to. The lack of warmth was starkly emphasised however when our fire alarm went off at 8am in the morning. Apparently, it was caused by the steam of two people having had showers. Whilst I appreciate this was a stressful time for the hotel manager there was absolutely no effort to apologise for the dodgy fire alarm and the disruption caused to our morning. The fire alarm engineer told us “too much shower.” In all the years of staying in hotels I’ve never caused the entire hotel to begin evacuation procedures through showering and I have had longer, steamier showers than this. And yet, we were both made to feel like we had committed some kind of infraction. Other than that, our stay was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., thank you for taking the time to tell us about your experience at the ibis Hamburg St Pauli Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hasan Karadas General manager

TripAdvisor review
Solo travel - 02/10/2017
« Hamburg trip »

Everything was fine at the hotel. The staff was personable and multi-lingual. If I could change one thing, it would be individual bottles of lotion, shampoo & rinse. I'm not a fan of one product does a good job of all 3 functions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours Hasan Karadas General manager

AccorHotels certified review
Paul T. Friends - 29/08/2017
« Good job again! »

Have stayed here before. In fact this is the ninth stay at an Ibis group hotel this year. Staff were helpful, thoughtful and positive at times. Food, bar and breakfast excellent. Well-trained staff, clean rooms. What's not to like?!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., we very much appreciate your comments regarding your stay at the ibis Hamburg St Pauli Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hasan Karadas Hoteldirektor

AccorHotels certified review
Robert L. Solo - 21/08/2017
« A perfect Hotel Oasis in Hamburgs Centre »

Another great stay....clean,quiet and well designed rooms....lovely comfortable beds....very helpful and welcoming staff....will always stay here when in Hamburg.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., we very much appreciate your comments regarding your stay at the ibis Hamburg St Pauli Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hasan Karadas General manager

AccorHotels certified review
Caro Solo - 05/08/2017
« Great location »

Comfortable room, easy access to all parts of the city, great service overall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. A., we very much appreciate your comments regarding your stay at the ibis Hamburg St Pauli Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hasan Karadas General Manager

AccorHotels certified review
Michel Families - 01/08/2017
« dissapointing »

The location is really not for families with small children. The streets and parks arround are not actractive to walk. The hotel it self is clean, well organised.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michel H., thank you for taking the time to tell us about your experience at the ibis Hamburg St Pauli Messe. I am sorry that your experience did not meet your expectations in regards to the surrounding area and the mattresses. We appreciate your sharing your concerns. Thank you for staying at ibis in Hamburg. Sincerely, Hasan Karadas General manager

TripAdvisor review
Couples - 28/06/2017
« EXCELLENT LOCATION »

This is our fourth year staying at this hotel once again absolutely no complaints about anything we booked last night for June 2018.The location is ideal tube station very close by plenty of excellent restaurants close by,also plenty of bars to have a drink in even the hotel bar stays open late.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hasan Karadas General manager

AccorHotels certified review
Lewis B. Couples - 27/06/2017
« Perfect location friendly staff »

Room was ready when we arrived nothing to much trouble for all the staff

TripAdvisor review
Friends getaway - 20/06/2017
« Nice simple place very well located »

The hotel is a standard ibis. It's located in the party area but still far enough not to be noisy. It's also close to most every places we wanted to go in the town. It's also very well connected by public transports. Staff was friendly. A bit expensive for what you get but it's Hamburg and those are the prices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest of ibis Hamburg St. Pauli Messe, thank you very much for taking the time for a review. Your positive feedback means a lot to us and we hope you will stay with us again. best regards, Hasan Karadas General Manager

AccorHotels certified review
Mr. D. J. S. Families - 05/06/2017
« Pleasing »

Always a good stay . Convenient. Will always stay at this hotel however it is looking a bit 'tired' and maybe needs a 'lick of paint' as we say in England.

AccorHotels certified review
Erling Business - 17/05/2017
« OK room. Poor wifi. »

They gave me a new room bcs of notice in the heating system. Thanks. WiFi connection not good ! Room OK. Staff were kind.

AccorHotels certified review
Parag B. Business - 14/05/2017
« Average »

Average because no amenities Breakfast also very few items and no vegetarian Hot water kettle also not provided in room

AccorHotels certified review
Anonymous Business - 09/05/2017

Business

TripAdvisor review
Business - 26/04/2017
« Perfect accommodation in Hamburg »

Ibis St Pauli is the perfect hotel for a stay in Hamburg. Good accommodation, nice breakfast and perfect location.. Near the Reeperbahn but also noear the subway station that makes the entire city reachable using public transport

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest of ibis Hamburg St. Pauli Messe, thank you for your perfect review of your stay with us. Your comments are very much appreciated and we are glad that you took the time to share this here on TripAdvisor. We very much hope you will stay with us again soon. Best regards, Carsten Woll General Manager

AccorHotels certified review
Anonymous Families - 14/04/2017

gute Lage, etwas laut

AccorHotels certified review
Anonymous Couples - 13/04/2017

Floor was dirty, and it is really bad to have one blanket in a double bed. two separate is better. Nice Bar, and late checkout appreciated

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