Sofitel Sydney Wentworth 5 stars

Customer review rating (ALL Rating) 4.2/5 8,214 reviews

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Sofitel Sydney Wentworth, 61 101 Phillip Street, 2000 SYDNEY, Australia

Description

Hotel extras

  • Located in the heart of Sydney CBD

  • A historically significant building

  • The epitome of grandeur and elegance

  • Unique central garden courtyard

  • Conference and events venue for 1,100 delegates

Our accommodation(s)

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Hotel location

Sofitel Sydney Wentworth

Sofitel Sydney Wentworth, 61 101 Phillip Street
2000 SYDNEY
Australia

GPS:-33.865166, 151.211548

Telephone
Fax +61 2 9228 9133

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

2 breakfasts

Begin your day with an indulgent buffet breakfast experience on Level 3 or in the comfort of your own room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  8,214 reviews

TripAdvisor Rating  4.0/5  6,663 reviews

Very disappointed

TripAdvisor rating 1.0/5

I1765MRM Families - TripAdvisor review

The hotel was under renovation and nobody informed us about it. The lifts were broken and we were eating our breakfast in a ballroom, which was very uncomfortable impersonal and third rate. Staff incredibly unresponsive didn’t return any calls, and the room service didn’t work at all.one day we returned to the hotel and we had to be led through all of the back alleyways in order to get us to our rooms. This was totally unacceptable and very, very disappointing experience.

Relaxing well located for the theatres!

Customer review rating 4.5/5

Geoff L. Couples - Confirmed reviews ALL

Josephine spoilt us in the Soirée bar for lunch and then the temporary level 3 Exec Lounge again very relaxing even with all the renovations going on. Staff could not do enough for us. Because we had to catch the theatre at the Capital and Royal for our stay we didn’t get to experience the restaurant meals.

Bonjour Mr Geoff L., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback about Josephine. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louis Hoang Assistant Manager

good location, great room

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I had bring but good night stay. I just wish that the room is a bit more updated so that I can easily charge my electronics. No usb port.

Bonjour Rhodora, Thank you for being a loyalty Silver member with Accor and we appreciate your feedback regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your scores and comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to welcome you back again. Kind Regards, Emil Baeckstroem Assistant Front Office Manager

Definitely well located and enjoyed our.

Customer review rating 4.0/5

Leslie S. Couples - Confirmed reviews ALL

Very friendly staff, rooms a bit dated

Bonjour Leslie S., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louis Hoang Assistant Manager

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

Poor service, poor room, poor lunch option - Nil

Bonjour Ms Cathy L., Thank you for taking the time to tell us about your experience at the Sofitel Sydney Wentworth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Louis Hoang Assistant Manager

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Other web-users rate our hotel

  • 1,760 reviews 9.3/10 Location
  • 3,712 reviews 6/10 Room
  • 4,035 reviews 7.8/10 Service
  • 42 reviews 6.7/10 WiFi
  • 1,503 reviews 5/10 Comfort
  • 1,375 reviews 3.8/10 Amenities
  • 962 reviews 6.8/10 Breakfast
  • 940 reviews 6.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.