Sofitel Sydney Wentworth Hotel

Sofitel Wentworth is a majestic hotel and you always feel special when you stay there. From the moment you walk in to the foyer and see the beautiful chandeliers and flowers and the greeting from the concierge and reception staff. Food and service are always of a high standard

A grand hotel providing guests with a very indulgent personalised experience. The very professional staff in all areas of the hotel are hugely dedicated to making you very extremely valued as a guest. The Club Sofitel is a unique and special experience.

Excellent short stay from the moment we entered the hotel lobby and until we checked out. Staff, hotel staff and room were superb. We have used the Wentworth a number of times for city functions and it never fails to impress.

This was our Accor reward night. I had advised the hotel it was my partner's birthday and on check-in we were upgraded to a Superior Room. The room was small and unimpressive. My partner received a birthday card but there was no bottle of wine for his birthday celebration which we have received in other hotels on similar occasions. The TV picture was very blurred on all channels. When we reported this to reception, someone came to our room straight away but couldn't fix it and it was too late to call a technician. The duty manager offered us complimentary breakfast as compensation (bearing in mind that as Accor members we would only have paid 50% anyway). The staff were very friendly and responsive but we were irritated when they kept greeting us in French.

Excellent location in CBD. Close to St James Station and easy access to Sydney Mascot Airport via train (domestic and international) and also to Wynyard station. Short walk to Circular Quay and Opera House. Quiet of an evening , a little noise up to 10:00pmon Friday nights with some pop up bars on the office buildings below.

This was an overnight stay in a Club room after a cruise ending in Sydney and before we flew home. It was planned to allow us to see some of the Vivid festival and was perfectly placed go get around a good variety of the sights. It was also the most comfortable stay, in terms of environment and atmosphere. The staff are the most helpful, professional and friendly that you could hope for. One issue in our room, affected by renovations nearby, was dealt with in person by the Duty Manager extremely promptly moving us to an even better room, and this minimized the impact during our stay allowing us to complete our Vivid experience without worries. That is, when we could tear ourselves away from the room and Club lounge! We have accessed the Club Lounge before and it always offers something new and different. On this occasion, an afternoon tea finger sandwich stood out: simple egg sandwich, but within it was laid a stream of crunchy bacon bits that you only knew about once biting into it and the flavour and freshness of it were amazing. Needless to say, we will surely be staying at the Sofitel Wentworth on our next Sydney stay - but next time will plan for a longer stay.

We are regular guests of the Sofitel Wentworth and our latest stay was exceptional. The Executive Club Lounge is one of the best in Australia and you feel like a VIP every time you walk in. The service and food throughout the hotel were second to none. And that is why we keep coming back time after time to this wonderful hotel.

Enjoyed a wonderful day and evening at The Wentworth. Great food, service & exceptional Piano Bar performance by Kylie Stephens on Saturday night. Non stop music for over 2 hours just magic. John Geisker

We love the Wentworth. This is our second visit and it didn't fail. We arrived on Sunday of the long weekend and like most people wanted to indulge ourselves in the magnificent Sydney Vivid 2017. The hotel was booked out and our room wasn't quite ready so we were given vouchers to have a drink in the bar but decided to have coffee instead. We were shown to a seat and then basically forgotten about, apart from getting water. We sat for ages trying to catch the eye of one of the staff to place our order. Finally grabbed someone and then waited for what seemed a lifetime for our coffees. I had to ask for sugar as none on the table. I also requested hot milk on the side for the long black and it came cold, so sent it back. It was heated by the barista and then left on the bar so I had to get it myself. We were happily chatting to the couple next to us (they were also from Newcastle) and when they finally decided it was time to leave, we were asked by a waiter if we could move to the next table as they wanted to reserve the two tables for other house guests (who never showed up the whole time we were there). Time for more coffee and again had trouble getting served and this time we ordered a small food platter. Again waited ages for our coffee and when mine arrived it was luke warm, so I asked for another. We drank our coffees and still no food so assumed they had forgotten but finally it arrived. I looked around for a serviette and had to walk up to the bar and get them myself. I realised that two of the food items required a teaspoon so again had to search out for a waiter. When she arrived I asked if it was a 'self-serve' area and pointed out all the problems - no sugar, no serviettes, no cutlery, luke warm coffee. It wasn't her fault but all the staff. We weren't at all impressed with this experience but when we returned next day it was much quieter and service had returned to what we expected. Finally able to check in to our room and James was the most polite and helpful person we could have wished for. He saved the Hotel from a major embarrassment. He never stopped smiling and was hugely courteous. Our room was great, clean and the bed was super comfortable. Breakfast next morning was terrific. Irrespective of the issues in the bar, we will continue to return to the Wentworth.

The Sofitel Wentworth is beautiful however there were three of us and we had to ask housekeeping every day for third towel and only got two waters. We hung out towels up but they were still taken each day and only replaced with two. We stayed on the long weekend and it was very busy but the service in Soiree was a little slow. We were given a complimentary drink which was lovely of the manager. The Concierge are fantastic.

Great Breakfast, very noisy room guess when it is a cheap rate that is what happens to get the worst room , beautiful hotel, expensive parking, nice breakfast staff and reception. great location. Would have been nice to have a quieter room to get some sleep, next to lift very noisy.

This is a classic older Sydney property excellently maintained and presented. Accor does this level venue well and the Wentworth is no exception. From a light meal in the downstairs bar with the buzz of a Friday night crowd to the well provisioned breakfast - food options worked out well. Room was of high standard. Inclusions were more than adequate.

Good location to get to Vivid attractions. A very quiet hotel room which is hard to find these days. Great breakfast with lots to choose from. All staff were friendly and helpful. Will have to come back for the night of the piano bar.

I have stayed at the Sofitel Wentworth on a number of occasions and find it to be a very comfortable hotel. Upon entering the lobby, the service and friendly smile offered by the Concierge is pleasant and inviting. Fresh flowers and soft music present the feeling of a quality hotel without being hectic. The Garden Room for breakfast is peaceful and relaxing serving traditional, tasty and healthy food choices plus good coffee. All staff welcome you with a traditional French "Bonjour"

A great place to stay as very convenient to all amenities. Had a free welcome drink at reception on arrival/ The staff were very friendly and checkin was easy. Had a free wine before going out to see Vivid. Staff very friendly and rooms very comfortable.