Sofitel Sydney Wentworth Hotel

We enjoyed our stay, the staff are so friendly and professional! One of the staff even gave us tips where to go and the entertainment on the 5th floor. The bed and pillows are so comfortable that my husband and I had the best sleep in a very long time! The only little thing was, I sent an email to request for a little card that says "happy anniversary" for my husband as it was a surprise getaway. I have received a reply that it will be done but when we got to the room there wasn't any card :( also, had to request for dental kits and sleepers because there was non in the room :( But its all good, it was probably just missed in error. All in all our stay was absolutely lovely!!! I am now thinking of booking again for October for hubby's birthday :)

I was given professional and prompt attention on arriving at the Sofitel Wentworth, nearby from work, and instantly upgraded by a courteous manager as the lucky guest of the day. The concierge called me by name throughout the day and I felt so welcomed. The room was comfortable and included fitness usage at the boutique gym downstairs is a bonus. I'd truly love to be invited to stay again!

It was lovely to relax in a comfortable atmosphere with like minded people. We appreciated being well looked after as Platinum members in a way we hadn't experienced before. It was interesting to read the history of the Wentworth Hotel & it's high standing in Sydney. we were especially impressed when Gustuvo on the Concierge desk very ably located our missing mobile phone, left in a taxi earlier. We thoroughly enjoyed our two nights staying with you. Thank you.

Loved staying here, loved the champagne on arrival, loved the service of just about all of the staff here. Unhappy about the unhelpfulness and attitude of the parking attendant. He was rude and abrupt. Otherwise, I hope you company's annual conference is here again.

Being a gold member of the Accor Brand did not have the recognition that I have experienced at other Accor hotels. The bed was not of the usual Sofitel comfort.

From check-in to check-out my experience was nothing but positive. I travel a lot and don't always get to choose where I stay, but can confidently say that you have the best staff in the business - from reception, to cleaning staff, to restaurant staff.

Very comfortable and really helpful staff. The only tiny complaint is the music in the bar was too loud. A bit more background soft music I think would suit the kind of guest who use this space.

From the moment we arrived we felt the service was outstanding. It was my husband's 40th and the hotel went out of their way to bring a special birthday gift on arrival. Thank you!

This was my first experience staying at your hotel. I generally stay at The Westin Hotel. I thought I would beach out and try your hotel. Sadly, I won't be coming back.

All good, was a very short but good stay. I would have liked an early check in as I paid for an entire night but checked in at 7am the following morning, so wasn't too cost effective. The television picture was not good especially on the foxtel channels, but this has always been the case

Short Business trip 1x night stay. Picked the Sofitel Wentworth due to the close proximity to my meeting locations. First time stay and was very happy with the room, staff and service

Staff were excellent and very efficient and attentive. However, I found breakfast quite odd. The poached eggs were not properly cooked, I couldn't find any bircher muesli, though it was advertised, but the staff didn't know what it was - mysterious? The sourdough loaf was wonderful but needs to be pre-sliced as so many people do not understand that the cloth is to hold the bread as they cut it. This is a health hazard, yet so many hotels do this and watching people holding the bread with their bare hands is sickening as we don't know their toilet habits. Breakfast room was lovely. CLeaning staff need to speand a little more time in the rooms and there were potato chip son the floor beside the lounge chair. If the cleaners missed the chips on the floor, then what else did they miss?

Stayed for one night, have stayed before. Very clean, friendly staff and good comfy beds.

We celebrated our 20th Wedding anniversary. Your lovely welcome from Fiona at the front desk at the Sydney hotel was tremendous. She upgraded our room. We really appreciated that. We chose the Club Sofitel and very much enjoyed it - especially the High Tea and nightly drinks and canapes. A wonderful stay, overall.

Disappointed initially as receptionist advised they will send me a text message when the room is ready but we were not advised leading us to walk around for much longer than required before checking in.