Hotel - Sofitel Sydney Wentworth
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Sofitel Hotel

Sofitel Sydney Wentworth Hotel

61-101 Phillip Street 
2000  SYDNEY
AUSTRALIA

5,548 reviews
TripAdvisor Rating Based on 5,548 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Fitness centre
  • Massage

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • KINGSFORD SMITH
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
See all services

Hotel location

Our rooms

Combining luxurious comfort and elegant design, guest rooms at Sofitel Sydney Wentworth offer a spacious, tranquil haven to the most discerning of travellers. Guests searching for Sydney hotels can choose from a range of accommodation styles at this exceptional hotel, with Superior, Luxury, Luxury Club and various suite options available. Each room features the supremely comfortable Sofitel MyBed, a large bathroom with marble floors and tiles, robe and slippers, and a TV with cable and pay channels.

  • 436 rooms
  • 100% non-smoking hotel
  • 15 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Data port in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 13,829 reviews

Our guest reviews for Sofitel Sydney Wentworth

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 5,548 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Couples - 16/08/2017
« Regular Base. »

We stay at the Sofitel whenever we visit Sydney. The rooms are small by modern standards, but they are comfortable and well maintained. The location is also a bonus, being an easy walk to Circular Quay, public transport and shops and restaurants. Pre-stay emails are always answered promptly and requests granted. Very good platinum Le Club benefits are offered: a choice of welcome amenity, drink vouchers, room upgrade, late check-out and Sofitel Club Lounge access. The Club has good food and beverage offerings and a very friendly and attentive staff. Breakfast in the Courtyard Restaurant was excellent with lots of choices and high quality. My only complaint is that although the stay registered on my LCAH account, I received no points for my first stay (6th to 8th of August) and only 26 points after my stay on the 11th of August. I have contacted the hotel with the details a number of times over the past week, but have not had the missing points credited to my account.

AccorHotels certified review
Colin C. Business - 16/08/2017
« High quality hotel »

The room (upgrade) was excellent, the check-in & out was very prompt and the error on the invoice was sorted quickly. I was a little disappointed that I was told the Executive Lounge was open until 10;30 but there was no food or snacks of any kind and drinks had to be paid for. Clearly there was no pint in paying a premium rate as there was no benefit.

AccorHotels certified review
Matthew D. Couples - 15/08/2017
« While the room and overall service was great, there some unusual and unexpected problems relating to service and quality of food. »

We arrived and checked in at the Club Sofitel on the Friday evening. The person assisting us was obviously training and it took about 10 mins just to provide us with the room keys and welcome information. Natalia had to come over and assist. We then wanted to order some food (ice-cream desserts) from the room service menu, but eat in the lounge. We have done this several times at the Sofitel on Collins (Melbourne) without any issue. We specified that it had to be gluten free due to a food allergy, however when it arrived it was covered in wafers. The time from order to arrival was also unusually long, and both the Club and the Garden Court restaurant seemed particularly quiet for a Friday evening (approx 8:15pm). In the end we felt like we were a problem as obviously the staff were confused about the issue and it seemed that all of the club staff were congregated talking about the ice-cream and in the end Natalia had to step in and fix it for us. She looked after us very well! Thank you Natalia. Everything from then on was great, until Sunday evening when we went to eat in the Soiree bar downstairs. It was around 7:30pm and it was not really that busy, however our meals took over an hour to arrive. When we went to check out on the Monday, there was also the inconvience of other guest's food charge to our account incorrectly, which was promptly fixed but just makes for an awkward conversation and delay in checking out. Overall though, I must commend the senior staff in the Club for looking after us. It did appear that there were a few new faces and they may be just lacking confidence at this stage. Thank you for having us.

AccorHotels certified review
Anna L. Couples - 15/08/2017

everyone was so helpful . the little touches like the valet remembering our name and details made us feel special.

AccorHotels certified review
Anonymous Families - 15/08/2017
« Pleasant but not perfect »

We loved the hotel. We had a couple of things that didn't go well for us though. The TV reception/picture quality was appalling. The Fox Footy AFL channel wasn't available either which was disappointing. We didn't have a bottle opener in our room, an it appeared the mini bar hadn't been restocked when we checked in. We had to call for a bottle opener. And I ordered eggs with ham for breakfast, but eggs with salmon arrived. I still ate it, and didn't complain at the time. The staff were really friendly though.

AccorHotels certified review
Rick C. Business - 15/08/2017
« A wonderful stay »

Very nice, concierge was great, staff was Courteous and attentive, food was excellent

AccorHotels certified review
Harry R. Couples - 15/08/2017
« Thoroughly enjoyed the stay »

Thoroughly enjoyed the stay

AccorHotels certified review
Susie Business - 15/08/2017
« A wonderful experience »

Very very enjoyable. Excellent service (second to none). Looking forward to returning soon. Gorgeous decor and amazing atmosphere too

AccorHotels certified review
J.warren Couples - 15/08/2017
« For the cost of our stay I thought it was good value »

Staff were excellent the room was very clean, bed was extremely comfortable The rooms are in need of an update The cost of our stay was very good

AccorHotels certified review
Li.. Business - 15/08/2017
« Never disappoints »

a beautiful and luxurious stay with impeccable attention to every small detail, from the soothing aromatherapy scent as you enter the hotel, to the complimentary water and chocolates in your room, and the wonderful Club Sofitel experience on the 5th floor. Just stunning!

AccorHotels certified review
Martin &. C. Couples - 15/08/2017
« Just perfect thank you. »

We find the Sofitel Sydney Wentworth very relaxing and comfortable whenever we visit Sydney. We would not stay anywhere else. My wife and I would particularly like to thank a member of your staff, Innes, from the Garden Court Restaurant and Soiree Bar. We have met her before on a previous visit. Innes is personable, kind and highly professional and brings great credit to the Sofitel Sydney Wentworh. Thank you very much Innes.

AccorHotels certified review
Ian D. Business - 15/08/2017
« Fantastic »

Had a great time and was well looked aftet

AccorHotels certified review
Anonymous Families - 15/08/2017

Indifferent service at reception. Staff attended first to a couple that arrived after us. Text message to advise room ready was a single word. No indication that it was from the hotel. Unexpected charge on credit card. Hard mattress. Pillows too soft and low. Poor shower. Shower over bath

AccorHotels certified review
Anonymous Families - 15/08/2017

The Hotel was in a great location adn it was lovely and clean. The staff were friendly. However we booked 2 rooms for the one family and we were on different floors which was surprising and difficult to manage. You shoudl have asked if we wanted rooms together .

AccorHotels certified review
Anonymous Solo - 15/08/2017
« Great place »

Fabulous hotel & location

AccorHotels certified review
Mike S. Solo - 15/08/2017
« Relaxing »

I was made to feel welcome and nothing was too hard to accomodate

AccorHotels certified review
Vi Families - 14/08/2017
« Not as good as last time »

Wasn't as good as my last visit

AccorHotels certified review
Leo P. Couples - 14/08/2017
« Fabulous as usual »

It always a pleasure staying as everything is pleasant and organised and no stress

AccorHotels certified review
Adrian Business - 14/08/2017
« Always a pleasure »

See above

AccorHotels certified review
Danni F. Couples - 14/08/2017

It was excellent. We got a complimentary room upgrade, staff were very helpful and the food wS amazing!

Our most recent 20 reviews
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