Sofitel Sydney Wentworth Hotel 5 stars

TripAdvisor rating 4.0/5 6,325 reviews
Sofitel Sydney Wentworth
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+ 26 Services
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Hotel extras

  • Located in the heart of Sydney CBD

  • A historically significant building

  • The epitome of grandeur and elegance

  • Unique central garden courtyard

  • Conference and events venue for 1,100 delegates

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • KINGSFORD SMITH
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Massage
  • Babysitting on request
  • Boat excursions
Business services
  • 14 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Sydney Wentworth

61-101 Phillip Street
2000
sydney
australia

Tel: +61292289188

Fax: (+61)292289133

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    KINGSFORD SMITH At 12km / 7 miles - Shuttle paying

GPS :-33.865166, 151.211548

Currently, close to our hotel

Visit the Art Gallery of New South Wales

From 01/01/2011 to 31/12/2019

At 624 m

Tour of the Sydney Government House

From 01/01/2018 to 31/12/2019

At 699 m

West Side Story, musical

From 16/08/2019 to 06/10/2019

At 1 km

The Australian National Maritime Museum, Sydney, visit

From 01/01/2010 to 31/12/2019

At 1.3 km

Sydney International Boat Show

From 01/08/2019 to 05/08/2019

At 1.5 km

Bondi Beach Markets

From 01/01/2013 to 31/12/2019

At 1.8 km

The Powerhouse Museum, Sydney, visit

From 01/01/2010 to 31/12/2019

At 1.8 km

Sculpture by the Sea

From 24/10/2019 to 10/11/2019

At 6.6 km

Colorfest Sydney

From 31/08/2019 to 31/08/2019

At 16 km

Ecotourism at Tree Top Adventure Park Sydney, leisure

From 01/01/2019 to 31/12/2019

At 33 km

Our accommodations

Sofitel Sydney Wentworth boasts 436 luxury rooms on 15 floors curving gracefully around an elevated garden courtyard. Exuding authentic French charm through contemporary refined aesthetics, guests can choose from a range of elegant accommodation styles. A classical chic design with local touches creates luxurious interiors highlighting the heavenly Sofitel MyBed, heritage-listed marble, plush robes and slippers, and divine French bath amenities. Indulge in sophisticated comfort in the heart of Sydney.

CLASSIC ROOM, 1 King Size Bed, City Views

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

CLASSIC ROOM, 2 Single Beds, City Views

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

SUPERIOR ROOM, 1 King Size Bed, Garden courtyard Views

  • Max. number of persons: ‌3
  • Area: From 28
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

SUPERIOR ROOM, 2 Double Beds, GardenCourtyard Views

  • Max. number of persons: ‌3
  • Area: From 28
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

LUXURY ROOM, 1 King Size Bed, Upper Floors, Garden Courtyard views

  • Max. number of persons: ‌3
  • Area: From 28
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

LUXURY ROOM CLUB SOFITEL, 1 King Size Bed, TopFloors, Garden Courtyard views

  • Max. number of persons: ‌3
  • Area: From 28
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

LUXURY ROOM CLUB SOFITEL, 2 Double Beds, TopFlors, Garden Courtyard Views

  • Max. number of persons: ‌3
  • Area: From 28
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

JUNIOR SUITE, 1 King Size Bed, Separate LivingRoom, City views

  • Max. number of persons: ‌3
  • Area: From 42
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Prestige Suite Club Sofitel, 1 king-size bed, separate living room, corner city views.

  • Max. number of persons: ‌3
  • Area: From 51
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

WENTWORTH SUITE CLUB SOFITEL, 1 King Size Bed,Separate Living Room, Garden Courtyard View

  • Max. number of persons: ‌2
  • Area: From 145
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Our restaurants and bars

GARDEN COURT RESTAURANT

Type of cuisine: French

Garden Court Restaurant is a leafy oasis offering a rare green outlook in the heart of the city. This elegant brasserie style restaurant overlooks a spectacular garden courtyard and is engulfed by natural light.

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOIRÉE BAR

Type of cuisine: International

The 1960s inspired Soirée Bar offers an all-day a-la-carte dining menu ideal for business meetings or social gatherings. Soirée Bar boasts playful cocktails, a range of local and international wines, and decadent high tea.

Lunch

09:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

14:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SOIRÉE BAR

Photo non contractuelle / Strictly non binding

Inspired by 60s fashion and design icons, sink into plush armchairs and unwind from the daily grind over some chilled grooves, classic cuisine and playful cocktails. It's the perfect place for a luxurious High Tea, business lunch or late night out.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 629 m²

  • Maximum capacity: 1,100 people

  • Maximum banquet capacity: 580 people

Find out more

Our guest reviews for
Sofitel Sydney Wentworth

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

22,281 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

6,325 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Night Staff Disaster

TripAdvisor rating 4.0/5

Peter J Business - 18/07/2019 TripAdvisor review

Failed to get our car from the shared Sofitel Wentworth Carpark at 5.30am on the day of our departure (after we had contacted the Sofitel Night Staff on two occasions the previous afternoon on the Carpark Attendants's advice, to ask if we need to make arrangements to retrieve the car prior to the carpark's opening time, for an early departure - the NS said that we don't have to do anything and to just come down to the Front Desk the next morning and they would get our car for us - this wasn't the case at all). After we arrived at the Front Desk at 5.20am the next day, we were told by the Morning Staff that we should have brought the keys down to the Front Desk the night before. End result was we had to wait until 6.00am for the carpark to open, we missed the flight and are now $1500 out of pocket to re-book on the later flight. Stayed on Thursday 10-11 July 2019. The Sofitel Wentworth Club is also over rated and not a patch on the Sofitel in Collins Street Melbourne. All in all, a very disappointing (and expensive) stay. Never again.

Good service

TripAdvisor rating 4.0/5

jpwwlp Family - 17/07/2019 TripAdvisor review

This hotel is good for family and breakfast is reaaly good. I strongly recommend the hotel. Further location is top of the range close tonopera house and sydney cbd. People in the hotel are very friendly and care for customer s well.

Bonjour jpwwlp, I am delighted that you and your family enjoyed your recent stay with us, thank you so much for your feedback. I hope we will have the pleasure of welcoming you back in the near future. Kind regards, Philip Logan General Manager

We had a most pleasant stay - our room was comfortable and our meals were superb! Thank you

Customer review rating 4.4/5

Donna G. Couples - 15/07/2019 AccorHotels certified review

On arrival, we were greeted by a lovely lady in reception (following the greeting from the gentleman on the door) and were given an upgrade. Our room was very comfortable and quiet and we were very relaxed. Our meals were - as always, with Sofitel - superb.

Dear Donna G., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kajsa Svensson Executive Assistant Sofitel Sydney Wentworth

Excellent

Customer review rating 4.4/5

Ken S. Business - 15/07/2019 AccorHotels certified review

Great location, very reasonable rates

Dear Ken S., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kajsa Svensson Executive Assistant Sofitel Sydney Wentworth

Excellent!

Customer review rating 4.4/5

Vagi T. Business - 15/07/2019 AccorHotels certified review

The welcome and service provided by the staff was excellent; made me feel welcome and at home.

Dear Vagi T., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kajsa Svensson Executive Assistant Sofitel Sydney Wentworth

Convenient and classy!

Customer review rating 4.4/5

Andrew B. Families - 15/07/2019 AccorHotels certified review

Everything was very polite and helpful. I infer fully presented room and very professional staff

Bonjour Mr. B., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kajsa Svensson Executive Assistant Sofitel Sydney Wentworth

Not up to expectations, some huge positives then some very big Negatives. I did fill out a guest feedback form the day I checked out.

Customer review rating 4.4/5

Melissa Q. Business - 15/07/2019 AccorHotels certified review

Reception was wonderful and positive then I had pre booked the French Restaurant and had given special requests Re seating. On arriving at restaurant in hotel the manager I assume isn’t that happy in general. Waited a while till anything was explained to us even to have menus or order drinks.. The wine I ordered was a wine from Rylstone from De Beaurepair vineyard and the staff was away for a while then I asked how the drinks were going and he forgot to tell us he couldn’t find the wine.. other tables were finding similar experience to us with wanting to order drinks and staff had overlooked or forgotten... The food was a huge disappointment and I ordered the tartare and I don’t know why that needs to be done at the table then the waiter mixed it all together and couldn’t believe it .. why would any chef want that to happen and damages the delicate meat and was horrible. I truely have no idea what was trying to be achieved.. The young waiter was lovely and I don’t remember his name but I think he thought it was not the right thing to do.. I got served lavosh with my tartare and have no idea why as it didn’t work at all with the flavours. Just serve good food simply done.. the buffet which one of our guests had was hugely disappointing the flavours and options.. the lamb was not good at all. I understand it was reasonably priced at $45 but not good or at least Sofitel standard.. Maybe it was a bad night but the manager I assume that’s who he was with the French accent really needs some customer service extra skills or even be happy. We then went to the bar downstairs on the Friday night of my stay and all the staff were not in the mood shall we say to serve or even move away from the bar area to walk around and check guests etc.. It all seemed to hard and I went up twice to get attention to be served.. Just not the usual service that Is expected. Beds and rooms lovely and that’s a positive. I had a large work event that I was producing at another hotel on the Saturday evening and I nearly stayed there for dinner and drinks as I was sooooo disappointed from the food & beverage at the Sofitel Wentworth that I didn’t want to risk it again. But I did risk it again.. thank goodness I did and met the most lovely manager called Melinda I believe and she wasn’t on the Friday night before but she went above and beyond for myself and mother who I was bringing with me. The change in the attitude and service on the Saturday night was amazing .. Not huddled all at the bar area but actually walking around and making sure guests had drinks, food with a genuine care factor. I understand Melinda is new there and let’s hope this is the turn around needed for the Sofitel Wentworth.. I know I am only one person but my golly to I have a lot of corporate event clients that I would love to bring back to the Sofitel Wentworth just get the amazing Food & Beverage team brilliant again .. The food in the bar is 300% better than the restaurant . hope this feedback helps I really do.

Dear Melissa Q., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. Please accept our sincere apologies for the experience you had in Garden Court Restaurant with your friends. This is not up to our usual standards and I can understand your disappointment. I have shared your comments with our F&B management team and they will be following up on the shortcomings in both product and service. Thank you so much for letting us know. It is fantastic to hear that you enjoyed your time in Soiree and that the rest of your stay was positive. I would like to offer you $150.00 credit in Garden Court Restaurant for your next visit. Please contact me directly to make your reservation in the restaurant. Sincerely, Kajsa Svensson Executive Assistant Sofitel Sydney Wentworth

Frustrating at first, then good

Customer review rating 4.4/5

Tim Families - 15/07/2019 AccorHotels certified review

Pull up out the front to check in, and was told we had to go around to the parking entry, and then check in, when we got there, we found out that we could not park the car ourselves, so we had to get everything we needed out there and than, which we were not organised for. Ps the bath plug is two small

Dear James S., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. Please accept our apologies for the lack of explanation regarding the parking when you arrived. Your comments have been shared with our Front Office Manager for follow up. Housekeeping has been advised and the bath plug has been replaced with a plug of the correct size. Sincerely, Kajsa Svensson Executive Assistant Sofitel Sydney Wentworth

Fabulous stay!

Customer review rating 4.4/5

Jen Families - 15/07/2019 AccorHotels certified review

Perfect destination for a weekend away. The service was fantastic, location superb and facilities were great.

Dear Jennifer D., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kajsa Svensson Executive Assistant Sofitel Sydney Wentworth

It was as usual for this hotel and as expected.

Customer review rating 4.4/5

D L. B. Couples - 15/07/2019 AccorHotels certified review

All went to plan with all areas of the hotel operation.

Dear David L B., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kajsa Svensson Executive Assistant Sofitel Sydney Wentworth

A lovely hotel in a great location

Customer review rating 4.4/5

Norm K. Couples - 15/07/2019 AccorHotels certified review

On the whole we enjoyed our experience (3 nights) and the staff were very helpful. Beatrice was a great 'first impression' on the front desk. She 'upsold' us to a higher level/quality room which at $40 per night, while pleasant, makes me wonder what a standard room was like. (Not sure what I was expecting) A couple of Issues- Our billing was difficult to correct as it had an incorrect address for my invoices. The toilet in our room was loose on day one and by the second evening the seat actually came off. It appeared to have been repaired previously. Housekeeping did not leave any toilet rols in the room after the first night. ( A bit embarrassing having to phone through for a supply) Also tea/milk and sugar not topped up, but that wasn't a major issue. I tried to book into Soiree for the Fondue service, but no staff member on at the time appeared to know about the offering. Breakfast was certainly busy and despite empty tables there was a short wait. Perhaps a couple of extra staff might help. Concierge was very helpful regarding bags and airport transport. I would probably think twice about spending $120 upgrading my room in the future unless I saw the value in it.

Dear Norm K., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. It is however disappointing to read about the shortcomings found in your room and the lack of attention to detail shown when servicing your room, please accept our apologies for this. I have already forwarded your comments to Housekeeping, Engineering and Front Office management for follow up. This should never have happened. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kajsa Svensson Executive Assistant Sofitel Sydney Wentworth

My experience was pleasant.

Customer review rating 4.4/5

Christine F. Couples - 15/07/2019 AccorHotels certified review

Check in was quick and efficient. The complimentary drinks (accor plus members) were appreciated. I was surprised that there was no blanket available for extra warmth at night time. Even though the room had adequate heating, a blanket at night for sleeping would have been appreciated and made my stay much more comfortable. Check out was quick and easy.

Dear Christine Strangio-F., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. We are delighted that you enjoyed your stay. Please note that we do keep blankets in the wardrobe in the rooms, if yours was missing we apologies. For future stays please feel free to let us know and Housekeeping will bring one up to you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kajsa Svensson Executive Assistant Sofitel Sydney Wentworth

Friendly service and wonderful experience

Customer review rating 4.4/5

John L. Families - 15/07/2019 AccorHotels certified review

We were surrounded by wonderful staff members and a central location. The club lounge was exquisite. The bathroom was a little dated and underwhelming but the service more than made up for the experience!

Dear Chia L., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kajsa Svensson Executive Assistant Sofitel Sydney Wentworth

Maintains high standards

Customer review rating 4.4/5

Paul B. Business - 14/07/2019 AccorHotels certified review

It was a very enjoyable experience. I was welcomed, thanked for my loyalty and offered an upgrade. The rooms were spacious and 5 star. Overall service was very professional.

Dear Mr B., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kajsa Svensson Executive Assistant Sofitel Sydney Wentworth

home away from home on business

Customer review rating 4.4/5

Raveen Business - 14/07/2019 AccorHotels certified review

An enjoyable stay at Sofitel Wentworth on business. Great service, good food and comfortable environment. Convenient walk to business meetings in the CBD.

Bonjour Mr. J., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kajsa Svensson Executive Assistant Sofitel Sydney Wentworth

Great Hotel in a Great Location

Customer review rating 4.4/5

Irene Friends - 14/07/2019 AccorHotels certified review

Had a pleasurable stay. Everything was at a high standard. This hotel is great for business and pleasure.

Dear Irene H., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kajsa Svensson Executive Assistant Sofitel Sydney Wentworth

I am really satisfied with our accommodation during our stay at the Sofitel Hotel.

Customer review rating 4.4/5

Douglas C. Couples - 14/07/2019 AccorHotels certified review

Everyone was extremely nice and professional. The food, gym and room service were superior.

Dear Mr Wayne C., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kajsa Svensson Executive Assistant Sofitel Sydney Wentworth

Exceeded my expectation

Customer review rating 4.4/5

Rowena Friends - 14/07/2019 AccorHotels certified review

I had a wonderful time . Everything was perfect . Location is close to Opera House train station and buses it’s just 5 mins away walk close to the shops and mall .

Dear Ms M., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kajsa Svensson Executive Assistant Sofitel Sydney Wentworth

A lovely stay, room was great and staff were polite and helpful

Customer review rating 4.4/5

Ron D. Families - 14/07/2019 AccorHotels certified review

Room was great From our arrival the concierge was very polite and helpful. Checkin was quick and room attending staff were great. We will stay again if in the city.

Dear Ms D., We very much appreciate your comments regarding your stay at the Sofitel Sydney Wentworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kajsa Svensson Executive Assistant Sofitel Sydney Wentworth

OK

TripAdvisor rating 4.0/5

Saul K Business - 14/07/2019 TripAdvisor review

nice room, friendly staff, but strange there was no movies available as it makes a hotel stay a different experience for staying at home. Also, the ability to be able to use my laptop or phone to stream netfilx etc was not working. I found it strange that there was an $8 charge for room service. That seems a lot.

Bonjour Saul K, Thank you for sharing your feedback and I am sorry that your stay did not meet your expectations. We are following up on the issues with regards to internet and TV reception you mentioned. It is my hope that you will return to give us an opportunity to serve you better in the near future. Kind regards, Philip Logan General Manager
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