Hotel - Sofitel Sydney Wentworth
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Sofitel Hotel

Sofitel Sydney Wentworth Hotel

61-101 Phillip Street 
2000  SYDNEY
AUSTRALIA

5,550 reviews
TripAdvisor Rating Based on 5,550 reviews
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From 214.00 AUD Non member rate
From 214.00 AUD Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Fitness centre
  • Massage

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • KINGSFORD SMITH
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
See all services

Hotel location

Our rooms

Combining luxurious comfort and elegant design, guest rooms at Sofitel Sydney Wentworth offer a spacious, tranquil haven to the most discerning of travellers. Guests searching for Sydney hotels can choose from a range of accommodation styles at this exceptional hotel, with Superior, Luxury, Luxury Club and various suite options available. Each room features the supremely comfortable Sofitel MyBed, a large bathroom with marble floors and tiles, robe and slippers, and a TV with cable and pay channels.

  • 436 rooms
  • 100% non-smoking hotel
  • 15 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Data port in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 13,854 reviews

Our guest reviews for Sofitel Sydney Wentworth

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 5,550 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Stuart F. Families - 17/08/2017
« Everything was excellent. »

Welcome good. Room good. Breakfast good. Staff all friendly and helpful.

AccorHotels certified review
Lisa B. Business - 17/08/2017
« Mrs Lisa B. »

Amazing staff! Beautiful feel to the hotel but please can you look at a 24 hr gym access for us who had to access the gym out side your hours (I understand you cant have classes out side the times but the equipment access would be lovely)

AccorHotels certified review
Adrian Solo - 17/08/2017
« Good, but attention to detail would improve markedly. »

Check in was fast and efficient. Baggage preceded me into the room...v good. Room was as anticipated, but a touch tired-looking. Carpet was marked and one edge of the window shade was torn and hung down depressingly. Real disappointment however was the bathroom. I had requested a walk-in shower (at 78 crawling over bath edges presents difficulties!) but this did not happen, nor did check-in advise that my request could not (??) be met. However, bedding was excellent and newspaper arrived as requested in the morning. Breakfast was very good, but service not so. No staff ever approached with offer of tea/coffee, although I did notice that other tables were offered drink as soon as seated. In do think that single people are sometimes invisible, especially the elderly. Happens in shops, hotels..... Lastly, Concierge services were outstanding.

AccorHotels certified review
Paul T. Couples - 17/08/2017
« Paul »

Excellent arrival, we paid extra to upgrade which was a total waste of money no larger room just looked into a court yard we were given 1 bottle of complimentary water for two people, disappointed considering you are trapped in air conditioning also no extra pillows or blankets in the room

AccorHotels certified review
Martin W. Business - 17/08/2017
« My stats are all ways fantastic for business or pleasure »

As above

AccorHotels certified review
Robert P. Couples - 17/08/2017
« Very enjoyable - our room and the club lived up to expectations »

Very central location and access to Club made our visit more enjoyable

AccorHotels certified review
Anonymous Couples - 16/08/2017
« Regular Base. »

We stay at the Sofitel whenever we visit Sydney. The rooms are small by modern standards, but they are comfortable and well maintained. The location is also a bonus, being an easy walk to Circular Quay, public transport and shops and restaurants. Pre-stay emails are always answered promptly and requests granted. Very good platinum Le Club benefits are offered: a choice of welcome amenity, drink vouchers, room upgrade, late check-out and Sofitel Club Lounge access. The Club has good food and beverage offerings and a very friendly and attentive staff. Breakfast in the Courtyard Restaurant was excellent with lots of choices and high quality. My only complaint is that although the stay registered on my LCAH account, I received no points for my first stay (6th to 8th of August) and only 26 points after my stay on the 11th of August. I have contacted the hotel with the details a number of times over the past week, but have not had the missing points credited to my account.

AccorHotels certified review
Ray W. Couples - 16/08/2017
« friendly staff made this a great short break for us »

Warm welcome, being a Accor plus member we were upgraded to a suite, meals and drinks were good

AccorHotels certified review
James H. Couples - 16/08/2017
« Very comfortable. »

We had a great stay. Very good service. Thankyou

AccorHotels certified review
Dk Business - 16/08/2017
« Great »

It was good and the staff was friendly

AccorHotels certified review
R K. Couples - 16/08/2017
« A relaxing weekend with access to fabulous amenties and wonderful service. »

I absolutely cannot fault the service or hotel amenities. They were amazing. We however were on the top floor of the hotel, and the water pressure in the shower was terrible. Room 1744 is small enough that I doubt many people stay with children, so you should remove the tiny (not big enough to fit an average adult) bath and include an enclosed shower. The water, even without pressure, goes everywhere when you are trying to shower. I couldnt wash the shampoo from my hair because there water pressure was so weak. Also, the toilet takes about 20 minutes to fill the cistern so you cant flush twice in 20 minutes.

AccorHotels certified review
Amanda Couples - 16/08/2017
« The best hotel experience I've ever encountered! »

Absolutely brilliant. You completely exceeded my expectations and it all started when we checked in with the amazing James. Whatever you are paying him, triple it! He made our visit so very special and we will look back upon it with nothing but positive and fond memories. We will be back...

AccorHotels certified review
Dianne P. Friends - 16/08/2017
« Short & Sweet »

Happy with our upgrade, bit busy in the bar in the afternoon and at breakfast the next day but overall enjoyed our stay

AccorHotels certified review
Colin C. Business - 16/08/2017
« High quality hotel »

The room (upgrade) was excellent, the check-in & out was very prompt and the error on the invoice was sorted quickly. I was a little disappointed that I was told the Executive Lounge was open until 10;30 but there was no food or snacks of any kind and drinks had to be paid for. Clearly there was no pint in paying a premium rate as there was no benefit.

AccorHotels certified review
Christopher G. Couples - 16/08/2017
« Sound, 4-star hotel »

The bathroom in our room on floor 13 flooded on our first evening but we were moved next day to a slightly larger room on floor 15 for the remaining two nights.

AccorHotels certified review
Matthew D. Couples - 15/08/2017
« While the room and overall service was great, there some unusual and unexpected problems relating to service and quality of food. »

We arrived and checked in at the Club Sofitel on the Friday evening. The person assisting us was obviously training and it took about 10 mins just to provide us with the room keys and welcome information. Natalia had to come over and assist. We then wanted to order some food (ice-cream desserts) from the room service menu, but eat in the lounge. We have done this several times at the Sofitel on Collins (Melbourne) without any issue. We specified that it had to be gluten free due to a food allergy, however when it arrived it was covered in wafers. The time from order to arrival was also unusually long, and both the Club and the Garden Court restaurant seemed particularly quiet for a Friday evening (approx 8:15pm). In the end we felt like we were a problem as obviously the staff were confused about the issue and it seemed that all of the club staff were congregated talking about the ice-cream and in the end Natalia had to step in and fix it for us. She looked after us very well! Thank you Natalia. Everything from then on was great, until Sunday evening when we went to eat in the Soiree bar downstairs. It was around 7:30pm and it was not really that busy, however our meals took over an hour to arrive. When we went to check out on the Monday, there was also the inconvience of other guest's food charge to our account incorrectly, which was promptly fixed but just makes for an awkward conversation and delay in checking out. Overall though, I must commend the senior staff in the Club for looking after us. It did appear that there were a few new faces and they may be just lacking confidence at this stage. Thank you for having us.

AccorHotels certified review
Anna L. Couples - 15/08/2017

everyone was so helpful . the little touches like the valet remembering our name and details made us feel special.

AccorHotels certified review
Anonymous Families - 15/08/2017
« Pleasant but not perfect »

We loved the hotel. We had a couple of things that didn't go well for us though. The TV reception/picture quality was appalling. The Fox Footy AFL channel wasn't available either which was disappointing. We didn't have a bottle opener in our room, an it appeared the mini bar hadn't been restocked when we checked in. We had to call for a bottle opener. And I ordered eggs with ham for breakfast, but eggs with salmon arrived. I still ate it, and didn't complain at the time. The staff were really friendly though.

AccorHotels certified review
Rick C. Business - 15/08/2017
« A wonderful stay »

Very nice, concierge was great, staff was Courteous and attentive, food was excellent

AccorHotels certified review
Harry R. Couples - 15/08/2017
« Thoroughly enjoyed the stay »

Thoroughly enjoyed the stay

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