Sofitel Sydney Wentworth 5 stars

Customer review rating (ALL Rating) 4.2/5 8,066 reviews

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Description

Hotel extras

  • Located in the heart of Sydney CBD

  • A historically significant building

  • The epitome of grandeur and elegance

  • Unique central garden courtyard

  • Conference and events venue for 1,100 delegates

Our accommodation(s)

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Hotel location

Sofitel Sydney Wentworth

Sofitel Sydney Wentworth, 61 101 Phillip Street
2000 SYDNEY
Australia

GPS:-33.865166, 151.211548

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

2 breakfasts

Begin your day with an indulgent buffet breakfast experience on Level 3 or in the comfort of your own room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  8,066 reviews

TripAdvisor Rating  4.0/5  6,664 reviews

Great Location, friendly staff.

Customer review rating 3.5/5

Brian Couples - Confirmed reviews ALL

Great staff and great location made for a good stay. The few negatives centered on the bathroom, namely the strange hinge door, very similar to a large cupboard door and the toilet roll holder almost at floor level. The roll holder did not disrupt too much but the door was a different story and was quite noisy.

Clumsy

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Hotel under renovation and insufficient signage pointing you to the right area. The reception staff showed no real care or engagement. Simply just processed (after waiting 5 plus minutes to be served on check in). No conversation or appreciation. Felt like a process. Put directly on check out i had asked for a printed copy of receipt. I was just given the piece of paper as one. Not neatly folded as you would expect and common place. Bell staff when dropping bag on check out for the day were casual and didn't have any confidence.

Comfortable stay

Customer review rating 5.0/5

Olivia Friends - Confirmed reviews ALL

We recently spent 2 nights at Sofitel Wentworth. We had a great experience. The location was superb. It was walking distance to the Opera House and train station. We could also walk to The Rocks and explore that side of Sydney. The staff were pleasant to deal with and were always helpful and friendly. The buffet breakfast was amazing as well & well worth the extra money. Renovations were obviously taking place but that didn’t affect our stay.

Good staff in excellent location

Customer review rating 4.5/5

N/a Couples - Confirmed reviews ALL

Enjoyed location, meals and excellent staff

Hotel Check in process appalling

Customer review rating 1.0/5

Mark Business - Confirmed reviews ALL

I did an on-line check in before arriving at the Hotel and let them know I would be arriving after 11pm after flying 4 hours to get to Sydney. When we arrived, no one was in the concierge area to direct us up to level 3 for check-in. A few of us finally worked out that we needed to get into the lift and go to level 3. Then at the check-in desk area on level 3 no one was there. I had to go arranged the back of the desk and call out for someone. Finally, Onn on reception desk came. I am an Accor member and had completed the pre online check in, but nothing was ready. It was a complete waste of time doing the pre-on-line check in. It took so long to get our room keycard. I was not offered the welcome drinks card and had to ask for it. I have stayed at the Sofitel Sydney Wentworth on a number of occasions and had never had this sort of an experience before. It cost a lot of money to stay these two nights which was not worth in at all. I am extremely disappointed. Every other time I have stay there the services has been wonderful, but not this time!!!

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Other web-users rate our hotel

  • 1,745 reviews 9.4/10 Location
  • 3,671 reviews 6/10 Room
  • 3,968 reviews 7.8/10 Service
  • 41 reviews 6.9/10 WiFi
  • 1,491 reviews 5.1/10 Comfort
  • 1,350 reviews 4/10 Amenities
  • 948 reviews 6.9/10 Breakfast
  • 930 reviews 6.5/10 Cleanliness

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