Hotel - ibis Northampton Centre
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Ibis Hotel Hotel

ibis Northampton Centre Hotel

Sol Central  Mare Fair 
NN1 1SR  NORTHAMPTON
UNITED KINGDOM

683 reviews
TripAdvisor Rating Based on 683 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • Fitness centre  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • LONDON LUTON
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
See all services

Hotel location

Our rooms

  • 151 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 34 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Data port in room
    • Emergency exit map
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Crib on request
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating Based on 1,645 reviews

Our guest reviews for ibis Northampton Centre

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 683 reviews
AccorHotels certified review
James Business - 16/08/2017
« Check in took forever. Cleaner knocking at 9am »

I arrived late - around 12:30am from the train station. arrived to find 3 people checking in in front of me. Not a problem. However the poor guy behind the deck clearly didn't get the system. I'm sure he had a trainee badge on. Anyway when it was my go it again took around 10 mins to check in. Room was fine but not to the standard I normally get when staying with your other hotels, then at 9am the cleaner knocking on the door trying to get in.. at 9am?

AccorHotels certified review
Regina Business - 16/08/2017
« Couldnt be any more grateful for your help »

It was just a one night stay. But it was an amazing experience. Staff were nice. Room was clean and cozy. They even have a luggage counter which we are very grateful. Because we just had our exam we really dont have any idea where to put our luggage after checking out. But yes. Staffs were glad to assist us. Thank you so much. We will book again hopefully for sure. :)

AccorHotels certified review
Darrin Couples - 15/08/2017
« disappointing »

The carparking was expensive I was not aware you didn't have your own car park , The overall cleanliness was very poor , we had stained bedding and the mattress under the topper was covered in hair , the shower cubicle was dirty too . On the occasion that we visited the bar there was no draught beer or lager available We where disturbed a few times in the night by loud guests running and singing loudly up and down the corridor

AccorHotels certified review
Martin C. Families - 14/08/2017
« Hotel was clean, beds comfortable, breakfast was not good »

Efficient check in and clean comfortable rooms. Breakfast - had to wait for plates and cutlery, no forks available. No butter , only spread,

AccorHotels certified review
Ishan Families - 14/08/2017
« Disastrous »

The staff at the reception was inefficient and not customer friendly at all. The keys did not work in the lifts and rooms and had to be updated at the reception quite a few times during our 2 day stay. One time when the key was not working I was asked by one of the staff members to walk up and we were on the 4th floor!!! The room was not cleaned in spite of letting the reception know that we were out for the day and the room needed cleaning. We had to clean the room and ask for fresh towels when we came in at 1am in the morning! Very noisy and too many drunk people at the Reception and in the corridor. We have never had an experience as bad as this in any hotel and we are avid travelers.

AccorHotels certified review
Siama C. Couples - 13/08/2017
« Rude customer service behaviour »

Me and my husband walked in with a smile, then my husbands phone went off as he received a notification and a flash came on to notify him, one of the staffs started being so rude and said "are you taking a photo of me?" Which then I said "he is not, it's a notification, why would he take a picture of you?, we just came in". That was very rude, as we just walked in the hotel for the first time and she judged us in front of other customers. It was very rude.

AccorHotels certified review
John Couples - 11/08/2017
« great place once you find where to park »

friendly staff member- the longest walk to a room from the lift but great to have late check out as had a rest and then drove home at 5pm

AccorHotels certified review
Hb Couples - 11/08/2017
« It was okay but a couple of things needed more explanation beforehand. »

The hotel itself was good quality for the price we paid, and we weren't looking for anything special. It was clean and the beds were new and very comfy. The only problems were that we parked in the car park, and we were told we could validate our parking at the hotel. When we came to check out we were told it was £5.50 to validate the parking. We were perfectly happy to pay, but it would have been better if they had told us this beforehand, especially since we specified that we would be parking at the hotel. Also - we were told check out was at 12, however went our for breakfast and came back at 11 to get our bags to check out, and our key cards had expired. We were told by a cleaner that key cards expire and have to be reloaded at 11am even though check out is at 12, which seems pretty stupid. The cleaner wouldn't let us into our room to pick up our bags so we had to go back downstairs, which was a pretty long walk all the way around the building just to get them and check out! Again, if they had just explained this it would have made things much easier.

TripAdvisor review
R2972RVandrewp Solo travel - 09/08/2017
« Great for a budget hotel »

This is a budget hotel but the staff are great and very helpful. The sleep I had was great no problems. The breakfast is really good. If your looking for more luxury then this is not the place for you but for somewhere to stay with comfort sleep and good food at a reasonable price then you can't go wrong.

AccorHotels certified review
L M. Solo - 08/08/2017
« Everything except the lifts/elevators was great »

The cards that are used to access the lifts and the rooms are a major problem. Myself and several other guests had major problems using these cards. Otherwise the hotel and the staff were great.

AccorHotels certified review
Danielle Friends - 08/08/2017

When I first arrived they put me in a double room dispite paying for family room. I went and told them about this and the answer I got was "well the family room and double room are the same price, why do you have children staying with you" I explained that I paid for a family room because that's what I wanted and was put into a different room. The next morning me and my friend we're woken up by the people in the next room being very loud in everything they did. The lady on the front desk was very helpful and friendly though

AccorHotels certified review
Simone Couples - 08/08/2017
« Bit overpriced but great stay »

Overall it was a great stay... it was overpriced for 75 a night for a basic room and facilities..decor is outdated and rooms have no bins..bit annoying how you need your key to use lift..even to come down the lift.. I booked a family room for the use of a sofa but was only given a double but was recitifed quickly once i called down to reception which was a great customer satisfaction service. The late check out service is amazing and wasn't disturbed by hk..i've used dnd signs before and people have knocked on the door or even tried to come in without even knocking! Rooms have a little fan which is not great if your up high on a hot day

AccorHotels certified review
M. D. Couples - 08/08/2017
« very comfortable »

Very nice room very comfortable, WiFi very good bathroom and shower very satisfying.

AccorHotels certified review
Scott B. Business - 05/08/2017
« Excellent »

Good staff who were keen to help at all times.

AccorHotels certified review
Claire G. Couples - 04/08/2017
« Customer care »

We asked for a taxi ordering the reception took the memorial card off my husband ask she couldnt understand him even tho his yorkshire accent was very clear she then threw the memorial card from his uncles funeral away she then lied and said id took it to our room when asked where it was she said in the bin. Very upsetting and disrespectful!!

AccorHotels certified review
Steve Friends - 04/08/2017
« Mr »

Clean and tidy. Friendly staff, lacked a biscuit on the tea tray. Accord points not added yet

AccorHotels certified review
Valerie Families - 04/08/2017
« ideal for overnight stay but would not wish to stay longer »

brief but good except being told AFTER reception had validated my parking ticket at 12 noon that before validation I could have stayed until 7pm (24hrs) but now needed to leave car park (having paid the 5.50 24 hr fee) within 30 minutes. 45 minutes away from a memorial at a local funeral parlour I then had to tour Northampton for alternative parking for the necessary 4 hrs!

AccorHotels certified review
Lorna J. Couples - 02/08/2017
« Not to be reccommended »

Problems checking in due to booking.com error kettle not working room not touched on first day and overall unimpressed with standard.

AccorHotels certified review
Ruth D. Solo - 02/08/2017
« Very good. »

A non fuss quiet hotel where you get value for money.

AccorHotels certified review
Cliff M. Business - 02/08/2017
« Regular stayer, consistent service »

As per all my visits, no issues whatsoever. My room request on the online booking was met. All the personnel are very helpful, especially the ultra consistent Vicente who always remembers my name and the room request.

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