Hotel - ibis Northampton Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Northampton Centre Hotel

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3.5/5 719 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • LONDON LUTON
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

  • 151 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 34 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Data port in room
    • Emergency exit map
    • Radio in room
    • WiFi in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Crib on request
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating Based on 1,882 reviews

Our guest reviews for ibis Northampton Centre

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 719 reviews
AccorHotels certified review
Siobhan Business - 12/01/2018

Initial room on 2nd floor was on a corridor stinking of paint. Smell in room of something else (seemed like menthol, perhaps to cover up the paint smell) was so overpowering I had to change rooms as it was giving me a headache. Initial room was beyond basic, carpeting so thin you'd probably find better in an old portacabin, & the door to room next door (very off that all rooms have this) is so thin I could hear every word the man next door was saying on the phone (& he wasn't being loud). Second room was single bed, despite paying for a double (apparently none available). Slightly better carpet, no smell, but same issue with sound between rooms. Girl who changed my room didn't want to listen to why I wanted to change, talked over me. I'm not someone who ever complains about hotels (just clean, warm & quiet is enough) so this was really disappointing. Had it have been on my card, not the companies, I'd be requesting at least a partial refund. I wouldn't stay at an Ibis again because of this experience.

AccorHotels certified review
Roger D. Business - 11/01/2018
« A Disapointing Stay »

Having stayed at the Ibis Northampton several hundred times in the past I thought I knew what to expect. I was surprised there was only one towel in the bathroom, no spares in the drawers, and a small bathmat. A wet towel in the morning is never the best start to the day. Just two sachets of milk, not a problem to me but seems mean! No wine available in the bar and the breakfast is still as poor as I remember it, poor value for money. Probably my last stay.

AccorHotels certified review
Anup Solo - 11/01/2018
« Providing of Bill »

The reception mentioned that copy of hotel bill will be sent on my e-mail. Still to receive

AccorHotels certified review
Pete Families - 10/01/2018
« Superb »

Friendly and comfortable.

AccorHotels certified review
M A. Couples - 10/01/2018
« Decent stay but too pricey »

Great staff, lovely people, and the rooms are clean and tidy however the price for what I paid for is ridiculous. I pay for hotels in Central London that are higher rated for cheaper. Only reason I come to Ibis in Northampton is because of how close the hotel is from the local national rail train station. I have stayed in Travelodge in the town centre also and the price is much better, the rooms are also much more modern.

AccorHotels certified review
Cliff (. Business - 10/01/2018
« Regular visitor, always excellent service »

Stay at least once a week due to business commitments. Very friendly all round and comfortable (and clean) rooms. Best value hotel in central Northampton by far (especially if an Accor / IBIS member).

AccorHotels certified review
Samantha R. Couples - 09/01/2018
« The room had damage to the wall »

Was awoken early hours to loud banging noises outside my room the room wasnt very clean and there was damage in the room

AccorHotels certified review
Anonymous Couples - 07/01/2018
« Miss »

Nice hotel for 1 night stay for new years. Expected noise due to the new years celebrations. Good black our curtains.

AccorHotels certified review
S D. Couples - 06/01/2018

Clean , Warm and Comfortable Hotel

AccorHotels certified review
Anonymous Solo - 06/01/2018
« Good »

Good

AccorHotels certified review
E. Business - 06/01/2018
« Unsafety »

The smoke detector was covered with an aluminium paper which can make it not working in case of fire. This is a very serious matter. Secondly, I got stocked in the lift.

AccorHotels certified review
Gemma A. Business - 06/01/2018
« Mrs »

Staff all lovely but room Smelt of paint due to painting the outside doors room dated ad not very welcoming

AccorHotels certified review
Carol Solo - 06/01/2018
« Dog friendly, helpful, easy to use »

I really enjoyed my stay here. The staff were super friendly. The room was comfortable and clean. The food was good. I was staying with a dog and had no problems in the room, or lobby. My only complaint was the website said with parking but the parking was not free.

AccorHotels certified review
David S. Couples - 05/01/2018
« Great stay »

Had a good overnight stay - room was large and warm, bathroom had a large shower, parking was nearby and not too expensive. Towels could be larger!

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID S., We very much appreciate your comments regarding your stay at the ibis Northampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris Thowfeek | General Manager | Ibis Northampton Center Sol Central | Marefair | Northampton | NN1 1SR |United Kingdom Tel. +4… 900 | Fax. +4… 910 | H3…

AccorHotels certified review
Michael I. Couples - 03/01/2018
« The Night from Hell »

My partner and i stayed at your establishment (if you can call it that!) on New Years eve, the initial check-in process and first impressions were great! Staff were professional and courteous but from there everything went downhill. We ventured out to get food early evening only to find that the hotel has been taken over by what i would class as drugged & alcohol fuelled idiots roaming the corridors shouting an banging on doors. In Fact there was evidence left on the floor of nitrous oxide canisters being used!! After retuning from our meal to my surprise there was a joke of a security team on the door which seemed more interested in there phones than actually preventing any kind of trouble (great impression?). The fact you felt it was necessary to hire a security team says a lot, i find it disgusting that family were allowed to stay there and you must have foreseen the trouble which was going occur that night? On our return from our night out thats when all the trouble really started, we returned little after 1am once walking towards our room we had verbal abuse from another 2 guest personally victimising us. Once entering our room i found a leaflet describing "that if a complaint is not dealt with within 15 minutes the stay is free" after trying to phone through to reception with no instructions on how to we had no success. I did not want to leave the room for my own well being knowing state people were in, your so called security team should have surely been watching the CCTV which is installed but we both know it wasn't that screen they were looking at... Multiple times through the early hours we were awoken by banging, shouting and obscene language, i can honestly say it was the worst night sleep I've ever had in a hotel and i have stayed away multiple times with my work. Another point i want to address, if the poor access to the stairs? Why were guests not given the code to the door upon arrival? A suggestion moving forward is that a key card system is installed that works in conjunction to the key cards which are given to access the rooms. In conclusion the whole stay was ruined by the lack of care for your guest and how your staff conduct themselves. I honestly feel like i have wasted what money the stay have cost me and have ruined an otherwise nice night out with my partner. Im not asking for a refund, i have stayed at several other IBIS hotels and never had a ordeal like this. I have not lost total faith within the IBIS brand but your promise to your customers "THE WELL-BEING AT THE BEST PRICE" as displayed on your website was not fulfilled. Im willing you to restore my faith within your brand by responding to this complaint via email and hoping to come to some satisfactory conclusion. My responding email is- mi… Im looking forward to your response Sincerely Michael I.

AccorHotels certified review
Anonymous Couples - 02/01/2018
« Unprovoked attack »

My girlfriend was attacked in the hallway and left bleeding and with a head injury. This was completely unprovoked and was a very horrible experience

AccorHotels certified review
Christina K. Couples - 01/01/2018
« nothampton ibis »

all staff were friendly and helpful - a very good hotel stay

AccorHotels certified review
Donald Friends - 01/01/2018
« Value for money »

Pleasant check in, large room, shower was poor needed new hose and shower head, only two bath towels no hand towels which is not good.

AccorHotels certified review
Ben Friends - 31/12/2017
« Awful. »

Rude staff. Speaking in there own language. Not advertise probably for a family room.

AccorHotels certified review
Ricardo P. S. Friends - 31/12/2017
« Uneventful, in a good way. »

Having stayed in the premises in several instances throughout the year, I know what to expect from Ibis, and you do not disappoint.

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