Hotel - ibis Northampton Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Northampton Centre Hotel

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3.5/5 746 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pets allowed 10  GBP
  • 100% non-smoking hotel
  • LONDON LUTON
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

  • 151 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 34 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Data port in room
    • Emergency exit map
    • Radio in room
    • WiFi in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Baby bed
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating Based on 2,081 reviews

Our guest reviews for ibis Northampton Centre

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 746 reviews
AccorHotels certified review
Mark M. Solo - 16/06/2018
« Mr »

It catered for my needs during my short stay

AccorHotels certified review
Peter D. Families - 12/06/2018
« Dirty and unwelcoming »

Ok. There was no chance of a decent meal in the evening, went over the road to the Italian and it cost me more. The key card use for the lift is a joke.... took me ages to get it to work and then only because your reception guy came and did it for me and then then gave me a look like I was an idiot. The room was ok but only just, the carpet was filthy and under the bed hasn’t been vacuumed since king Harold was a boy! The soap dispensers are a joke. I settled in for the night which was ok but breakfast in the morning was a complete bloody disaster. Nobody in the area to receive me and tell me what to do, so you are on your own..... orange juice was so acidic! Where did you get it from? Beans were cold and coagulated, sausages were grey and tasted awful, mushrooms looked like they came out of a tin and tasteless. The bacon was cooked to a cinder and cold. The toaster took just over three days to get hot...... and there were no eggs! Wtf? I will never stay in an Ibis again, in fact I will give Accore a wide birth. If you were anything like a serious company you would refund me my bill. But I know you won’t. You guys are a disaster......... budget hotel? No.... doss house more like!!

AccorHotels certified review
Darren W. Families - 12/06/2018
« DECENT HOTEL IN TOWN CENTRE »

NO PROBLEMS CHECKING IN, THE ROOM WAS GOOD BUT BREAKFAST WAS A LITTLE DISAPPOINTING THIS STAY

AccorHotels certified review
Richard A. Friends - 11/06/2018
« Less ups than downs »

Great room great staff but please please upgrade your key cards. The comedy lift experience was annoying when the card reader constantly failed to read and we were stuck on ground floor for 10 mins

AccorHotels certified review
Alan Z. Couples - 11/06/2018
« Hotel very shabby with dark poor entrance hall. »

Bed reasonably comfortable but I discovered that the wooden frame was broken - room 456 ! There were NO EGGS at breakfast

AccorHotels certified review
Anonymous Friends - 10/06/2018
« Ok but not comfy »

It was ok but the beds were not comfortable and the key cards only worked temporarily

AccorHotels certified review
M. W. Solo - 10/06/2018
« Theatre event »

Good location. Welcoming. Room comfortable and clean.

AccorHotels certified review
Susana Business - 08/06/2018

Rooms were clean and comfortable. Breakfast can be much improved in terms of variety and quality. Next time, I will probably have breakfast outside of the hotel.

AccorHotels certified review
Michael K. Couples - 07/06/2018
« Won't come back to ibis »

Been using ibis roughly about 5 years, over the time we've seen gradual slipping of standards, customer service/ quality of the buffet/ price increasing and so on Arriving at Northampton no welcome very rude and asked that we had to pay extra to check in early which will willing to do but there was no politeness no welcome no times given for breakfast We had problems with our electric card accessing the lift the way we were shown to use it, my friend asked help for the card, was rudely told there it was her fault that she was doing it blatantly wrong and that she didn't know what she was doing When I asked about help for the card again I was rudely told that it was my fault that I was using the card wrong and was storing the card in the wrong place as you put it anywhere on your body or in your room it will automatically discharges the card When I challenged this they changed the attitude and said it was the problem with cards and will help by recharging the card each time We had very little sleep as people were having full-blown conversations outside our door from 9pm to 4am doors slamming kids running around people jumping up and down on the floor above The buffet machines weren't turned on and were told that we had to do it ourselves, no brown toast was not available for 2 days, poor selection of bacon sausages and we had in the past options of Pride as well as scrambled eggs Not a great experience at all

AccorHotels certified review
Hazel D. Families - 06/06/2018
« Disappointing »

Locked out of our room twice by key/card failure. Carpet in our room not stuck down at join: trip hazard, curtain lining torn. Window would not open, so no air flow when the temperature in the romm was over 28 degreees. Staff not observant in servery at breakfast, had to ask for replenishment of cutlery on two separate days. Not a happy experience by anyone's standards, one of the worst if not the worst, Ibis hotel I've stayed in.

TripAdvisor review
Family - 06/06/2018
« Great stay at ibis Northampton »

All great, breakfast was a let down, but stay was worth it.Nice firm bed, slept well. Shower in the bathroom was very clean and a nice power shower. Was on the 4th floor which was not to bad and pleasantly quiet, being it is nightclub central. I would definitely stay again. There is a car park on the grounds of the hotel but I went down the road to St Peter's way carpark and cost from 7pm- 8am mon- sat £2.50 and on a sat night until Monday morning is £2.50 as carpark free on Sunday daytime.

AccorHotels certified review
Almarge Couples - 04/06/2018
« Great overnight stay »

Service efficient , comfort and cleanliness very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARGARET S., We very much appreciate your comments regarding your stay at the ibis Northampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris Thowfeek | General Manager | Ibis Northampton Center Sol Central | Marefair | Northampton | NN1 1SR |United Kingdom Tel. +4… 900 | Fax. +4… 910 | H3…

AccorHotels certified review
Mrs W. Couples - 04/06/2018
« Worst nights sleep!! Will no be going back! »

We checked into the hotel, all was fine. Although just to point out there was no air con and we were on the 4th floor. After returning to the hotel at 11.30, we were then faced with a night club opposite blairing all night. Terrible hard pillows too! To say I had hardly any sleep would be an understatement. The hotel should advise that there is a load night club right outside your room until 4am!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear KIRSTIE W., Thank you for taking the time to tell us about your experience at the ibis Northampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Faris Thowfeek | General Manager | Ibis Northampton Center Sol Central | Marefair | Northampton | NN1 1SR |United Kingdom Tel. +4… 900 | Fax. +4… 910 | H3…

AccorHotels certified review
Claire T. Friends - 04/06/2018
« Great »

Staff were friendly, lift abit problematic with the card as I had trouble trying to get the green light to activate lift got done eventually. Room was nice and clean plenty of space to get around. Bed lovely, shower also very good with great pressure. Breakfast not so good, I did leave it until 10:30 scrambled eggs were great with herbs but not to be made in the microwave oven and then left on the hot plate, ruined the eggs as were hard and rubbery.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLAIRE T., We very much appreciate your comments regarding your stay at the ibis Northampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris Thowfeek | General Manager | Ibis Northampton Center Sol Central | Marefair | Northampton | NN1 1SR |United Kingdom Tel. +4… 900 | Fax. +4… 910 | H3…

AccorHotels certified review
Mangesh P. Business - 04/06/2018
« good »

It was good experience staying with IBIS Northampton

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR MANGESH GOVINDRAO P., We very much appreciate your comments regarding your stay at the ibis Northampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris Thowfeek | General Manager | Ibis Northampton Center Sol Central | Marefair | Northampton | NN1 1SR |United Kingdom Tel. +4… 900 | Fax. +4… 910 | H3…

AccorHotels certified review
A S. G. Couples - 04/06/2018

A very comfortable stay , room was clean ample space in the ensuite. Bed was more than comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW G., We very much appreciate your comments regarding your stay at the ibis Northampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris Thowfeek | General Manager | Ibis Northampton Center Sol Central | Marefair | Northampton | NN1 1SR |United Kingdom Tel. +4… 900 | Fax. +4… 910 | H3…

AccorHotels certified review
Lyn Couples - 03/06/2018
« Convenient location for centre of town or sports stadiums »

Ibis is a standard budget hotel. The room was large, plenty of hanging space, good sized shower and tea/coffee making facilities. The room was on the inside of the hotel so nice and quiet. The car park is well priced at £7 for 24 hrs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LYNDA M., We very much appreciate your comments regarding your stay at the ibis Northampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris Thowfeek | General Manager | Ibis Northampton Center Sol Central | Marefair | Northampton | NN1 1SR |United Kingdom Tel. +4… 900 | Fax. +4… 910 | H3…

AccorHotels certified review
Filipe Business - 31/05/2018
« Mr »

The staff was very helpful and I enjoyed the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear FILIPE G., We very much appreciate your comments regarding your stay at the ibis Northampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Faris Thowfeek | General Manager | Ibis Northampton Center Sol Central | Marefair | Northampton | NN1 1SR |United Kingdom Tel. +4… 900 | Fax. +4… 910 | H3…

AccorHotels certified review
Joe B. Business - 31/05/2018
« Terrible »

Poor customer service Poor breakfast Terrible room

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETERMR H., Thank you for taking the time to tell us about your experience at the ibis Northampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Faris Thowfeek | General Manager | Ibis Northampton Center Sol Central | Marefair | Northampton | NN1 1SR |United Kingdom Tel. +4… 900 | Fax. +4… 910 | H3…

AccorHotels certified review
Anonymous Business - 30/05/2018
« Competitors offer a better experince for the same money »

One Lift not working, Noisy room next to Gym, powder egg used for scrambled egg with no egg alternative, parking extra not mentioned pre booking, still have not got VAT receipt - asked 3 times now.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW RAMSDEN, Thank you for taking the time to tell us about your experience at the ibis Northampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Faris Thowfeek | General Manager | Ibis Northampton Center Sol Central | Marefair | Northampton | NN1 1SR |United Kingdom Tel. +4… 900 | Fax. +4… 910 | H3…

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