Novotel London Excel Hotel 4 stars

TripAdvisor rating 4.0/5 2,699 reviews
Novotel London Excel
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+ 21 Services
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Room 1

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Hotel extras

  • Located opposite the ExCel Exhibition Centre

  • 3-minute walk from Royal Victoria station

  • Relaxing meals in a stylish setting

  • Meeting areas for all your conference needs

  • Free internet access in all guest rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 13 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel London Excel

7 Western Gateway
Royal Victoria Dock
E16 1AA
london
united kingdom

Tel: +442076600677

Fax: (+44)207/5409710

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS 1 :   147 CUSTOM H. EXCEL

  • BUS 2 :   325 CUSTOM H. EXCEL

  • BUS 3 :   241 CUSTOM H. EXCEL

  • BY SUBWAY :   DLR Royal Victoria

  • METR :   DLR Royal Victoria

  • By plane

    LONDON CITY At 1.77km / 1.1 miles

  • By plane

    LONDON CITY AIRPORT At 1.77km / 1.1 miles

  • By plane

    LONDON GATWICK At 70km / 43.5 miles

  • By plane

    LONDON HEATHROW At 37.01km / 23 miles

  • By plane

    LONDON STANSTED AIRPORT At 56km / 34.8 miles

  • By car

    A12,M11,M25 At 0.1km / 0.06 miles

  • By train

    DLR-ROYAL VICTORIA At 0.64km / 0.4 miles

  • By train

    KINGS CROSS At 12.87km / 8 miles

  • By train

    LIVERPOOL STREET At 7.24km / 4.5 miles

  • By train

    LONDON ST PANCRAS At 7.9km / 4.91 miles

  • By train

    WATERLOO STATION At 9.66km / 6 miles

GPS :51.507973, 0.024658

Currently, close to our hotel

Greenwich+Docklands International Festival

From 21/06/2019 to 07/07/2019

At 3.8 km

London Diamond League, athletics

From 20/07/2019 to 21/07/2019

At 4.7 km

One year One, New designers

From 27/06/2019 to 06/07/2019

At 9.6 km

Cricket World Cup

From 30/05/2019 to 14/07/2019

At 9.9 km

Masterpiece London 2019

From 27/06/2019 to 03/07/2019

At 13 km

Notting Hill Carnival

From 25/08/2019 to 26/08/2019

At 16 km

100% Design London

From 18/09/2019 to 21/09/2019

At 16 km

The London Chocolate Show

From 13/10/2019 to 15/10/2019

At 16 km

The Championships Wimbledon, tennis

From 01/07/2019 to 14/07/2019

At 17 km

Hampton Court Palace Flower Show

From 02/07/2019 to 07/07/2019

At 28 km

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with queen bed + convertible Sofa

  • Max. number of persons: ‌4
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Standard Room with 2 single beds

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Superior Room with 1 queen size bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Superior Room with queen-size bed and sofa

  • Max. number of persons: ‌4
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Superior Premium Room with Queen bed + 1 Sofa

  • Max. number of persons: ‌3
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Executive Premium Room with queen-size bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Suite king bed + convertible sofa

  • Max. number of persons: ‌4
  • Area: From 50
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Our restaurants and bars

UPPER DECK RESTAURANT

Type of cuisine: Brasserie

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

06:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 70 m²

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Novotel London Excel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

8,307 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,699 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Thanks

Customer review rating 4.4/5

Romas Families - 12/06/2019 AccorHotels certified review

We were treated really well.

Better than expected

Customer review rating 4.4/5

Celina P. Friends - 11/06/2019 AccorHotels certified review

It was pleasent the receptionist upgraded us to a suite and was so nice. The room was beautiful and the food was good too

Mrs Lyn A.

Customer review rating 4.4/5

Mrs L. A. Couples - 10/06/2019 AccorHotels certified review

Excellent stay at this lovely hotel. Good location for the O2 . All staff were very helpful, breakfast was very nice perhaps vegetarian sausages next time, there are a lot of us around.

for business perfect

Customer review rating 4.4/5

Anonymous Business - 10/06/2019 AccorHotels certified review

Nothing special to declare. Staff is OK

I am satisfied

Customer review rating 4.4/5

May Families - 10/06/2019 AccorHotels certified review

It was a nice experience. Staff are all good. Satisfied with my stay

Great location and hotel

Customer review rating 4.4/5

Sharon B. Couples - 09/06/2019 AccorHotels certified review

Check-in and check out very quick, hotel staff very friendly and helpful, treated as an individual.

Expensive.

Customer review rating 4.4/5

Anonymous Couples - 09/06/2019 AccorHotels certified review

The room was expensive and breakfast not even included. At £16.50 per head it is just a rip off.

Suitable for my needs for business stay

Customer review rating 4.4/5

Anonymous Business - 09/06/2019 AccorHotels certified review

It was general fine. Staff were good, food was too (we had dinner on Friday night). Room was too hot and air con didn't seem to work and window would only open a but that made it difficult to sleep with the London City flight path outside!

Fantastic location.

Customer review rating 4.4/5

Hayley B. Couples - 08/06/2019 AccorHotels certified review

Check in was a little lengthy but in the main that was due to the amount of guests and the limited number of staff at the desk Hotel is ideally placed for events at the O2 Hotel is clean and tidy and rooms well furnished. Bit of a niggle that water in the bedrooms wasn’t complimentary £2.50 a bottle. Breakfast was also an issue as a vegetarian and what cooked food was available the temperature of it was an issue as it was barely warm.

Fabulous, highly recommend

Customer review rating 4.4/5

Sue L. Families - 08/06/2019 AccorHotels certified review

Made very welcome, extremely friendly reception staff, nothing was to much trouble

Very pleasant

Customer review rating 4.4/5

Karyn Couples - 08/06/2019 AccorHotels certified review

Staff always pleasant and helpful

Hotel very nice spoilt by bad house keeping in the room

Customer review rating 4.4/5

Charles Couples - 08/06/2019 AccorHotels certified review

Whilst we enjoyed the hotel the room itself let a lot to be desired. On entering our room late afternoon we found the waste bin in the bathroom full and a large towel although folded and hung up appeared to have been used. When returning to the room that night around 11 pm we turned back the bed sheets to find the bottom sheet all crumpled, having been slept on and we had to call for staff to change the sheets. Not what one needs late at night.

Impossibly to rate as I did not stay at the hotel

Customer review rating 4.4/5

Xxx Solo - 08/06/2019 AccorHotels certified review

Admin blunder has mixed my email with another guest’s stay

Great stay

Customer review rating 4.4/5

Camilla W. Families - 08/06/2019 AccorHotels certified review

very welcoming staff, room clean, great location - didn't like the shower glass

Customer review rating 4.4/5

Anonymous Families - 07/06/2019 AccorHotels certified review

Very statisfying

A very comfortable stay

Customer review rating 4.4/5

Jh Business - 07/06/2019 AccorHotels certified review

The hotel was comfortable, quite and the room was spacious and well equipped. The staff I interacted with were helpful and very pleasant. I would certainly stay again if attending another conference at the Excel centre.

Very enjoyable, no complaints.

Customer review rating 4.4/5

Anonymous Couples - 07/06/2019 AccorHotels certified review

Everything was satisfactory and all staff provided excellent service.

Can’t wait to stay again!

Customer review rating 4.4/5

Kimberley B. Families - 07/06/2019 AccorHotels certified review

The location is perfect for Comic-Con. This Is the fourth time we have stayed at the hotel but the difference this year was that we were able to bring our 5 year old son. What makes this hotel really amazing is it’s staff and how they went out of their way to make our son’s first visit so memorable. From reception, those in the restaurant and the housekeeping team it seemed like nothing was too much trouble. You are never just another room number to them. Novotel - they are all a credit to you! Also, due to a mistake on our part, something from our room got misplaced. Although the error was ours Paul and the staff in reception went out of their way to provide a replacement. Thank you.

Great value for money and location for o2 arena

Customer review rating 4.4/5

Caroline Couples - 06/06/2019 AccorHotels certified review

Great value for money and location for the o2 arena. Easy getting into central London. Only thing I didn't like was the bathroom layout, doors did not give the level of privacy I like nor did the frosted glass window from the bedroom looking into the bathroom.

Great service, brilliant staff.

Customer review rating 4.4/5

J N. Business - 05/06/2019 AccorHotels certified review

Any issues were dealt with swiftly - given upgrade on second night as politely requested (and bed was broken/mattress had died!). Always use the chain for work and airport stays. Reliable. Will look for convention use for clients in future.

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