Hotel - ibis London Excel Docklands
Ibis Hotel Hotel Ibis Hotel Hotel

ibis London Excel Docklands Hotel

Our hotels AccorHotels
4.0/5 2,188 reviews
All hotels in London
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 66.50 GBP Non member rate
From 66.50 GBP Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Public outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 278 rooms
  • 100% non-smoking hotel
  • 15 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Radio in room
    • WiFi in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Telephone
    • Crib on request
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 4,038 reviews

Our guest reviews for ibis London Excel Docklands

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,188 reviews
TripAdvisor review
Solo travel - 18/04/2018
« Weekend Trip »

Decent hotel, good breakfasts, ideal spot as I'm visiting the excel. Need to sort out that middle lift problem though, as the lifts are small and having only two out of three reach the top two floors can lead to long waits...

AccorHotels certified review
Kelly M. Solo - 15/04/2018
« Great »

Great stay Wonderful friendly staff who were so helpful and chatty. Nice rooms Decent price drinks at the bar. Could not fault it for the price i paid. Would stay again when going to the o2 arena or just in the area!

Our hotel has responded to the review
Our hotel has responded to the review

Dear KELLY M., We very much appreciate your comments regarding your stay at the ibis London Excel Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It would be great if you can also share your thought on TripAdvisor using the link below: https://www.tripadvisor.co.uk/Hotel_Review-g186338-d289185-Reviews-Ibis_London_Excel_Docklands-London_England.html Sincerely, Raman Julka (General Manager)

AccorHotels certified review
Val Families - 15/04/2018
« Clean quiet hotel convenient for visiting London »

Very friendly and helpful staff. Room very clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear VALERIE M., We very much appreciate your comments regarding your stay at the ibis London Excel Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It would be great if you can also share your thought on TripAdvisor using the link below: https://www.tripadvisor.co.uk/Hotel_Review-g186338-d289185-Reviews-Ibis_London_Excel_Docklands-London_England.html Sincerely, Raman Julka (General Manager)

AccorHotels certified review
N. K. Friends - 14/04/2018
« N. K. »

It was my first time in Ibis hotel. The staff was friendly. The room was tidy. The price was okay considering I booked the room couple of days before. It is easy to get to the hotel by public transport. Love it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIKOLAY K., We very much appreciate your comments regarding your stay at the ibis London Excel Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It would be great if you can also share your thought on TripAdvisor using the link below: https://www.tripadvisor.co.uk/Hotel_Review-g186338-d289185-Reviews-Ibis_London_Excel_Docklands-London_England.html Sincerely, Raman Julka (General Manager)

AccorHotels certified review
Anonymous Business - 13/04/2018
« Excellent budget hotel »

Excellent value for price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAKOB H., We very much appreciate your comments regarding your stay at the ibis London Excel Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It would be great if you can also share your thought on TripAdvisor using the link below: https://www.tripadvisor.co.uk/Hotel_Review-g186338-d289185-Reviews-Ibis_London_Excel_Docklands-London_England.html Sincerely, Raman Julka (General Manager)

AccorHotels certified review
Gerry Families - 12/04/2018
« Efficient and friendly service. »

Good hotel with attentive staff, facilities as described, ensuite would benefit from the addition of a small hand towel/bath mat, but not a major issue. Would recommend for a short stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GERALDINE L., We very much appreciate your comments regarding your stay at the ibis London Excel Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It would be great if you can also share your thought on TripAdvisor using the link below: https://www.tripadvisor.co.uk/Hotel_Review-g186338-d289185-Reviews-Ibis_London_Excel_Docklands-London_England.html Sincerely, Raman Julka (General Manager)

AccorHotels certified review
Hicham Business - 12/04/2018
« Commitment to excelance »

Clean professional service nice food

Our hotel has responded to the review
Our hotel has responded to the review

Dear HICHAM A., We very much appreciate your comments regarding your stay at the ibis London Excel Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It would be great if you can also share your thought on TripAdvisor using the link below: https://www.tripadvisor.co.uk/Hotel_Review-g186338-d289185-Reviews-Ibis_London_Excel_Docklands-London_England.html Sincerely, Raman Julka (General Manager)

AccorHotels certified review
Natacha Business - 11/04/2018
« The lady at the reception was amazing. »

She was very useful and always smiling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NATACHA A., We very much appreciate your comments regarding your stay at the ibis London Excel Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It would be great if you can also share your thought on TripAdvisor using the link below: https://www.tripadvisor.co.uk/Hotel_Review-g186338-d289185-Reviews-Ibis_London_Excel_Docklands-London_England.html Sincerely, Raman Julka (General Manager)

AccorHotels certified review
Veronica W. Business - 11/04/2018
« had a great nights sleep . very nice room warm and cozy. thought that the drain from sink was very smelly but apart from that very good »

we were working in London, and needed to stay overnight for business purposes, as we do sometimes. we usually use premier inn, but will definitely stay with you again.it was close to all amenities and transport and we went over on cable car to o2 to eat. lovely enjoyable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear VERONICA w., We very much appreciate your comments regarding your stay at the ibis London Excel Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It would be great if you can also share your thought on TripAdvisor using the link below: https://www.tripadvisor.co.uk/Hotel_Review-g186338-d289185-Reviews-Ibis_London_Excel_Docklands-London_England.html Sincerely, Raman Julka (General Manager)

AccorHotels certified review
Helen E. Business - 11/04/2018

The room was nice but the bathroom sink smelt of rotten eggs when runny the tap. The toilet moved/creaked when sitting on/off it (and I’m not overweight :)). It is set into the wall plastic panel so the whole panel creaked! The checkin staff were friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELEN E., Thank you for taking the time to tell us about your experience at the ibis London Excel Docklands. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raman Julka (General Manager)

AccorHotels certified review
Anthony Couples - 09/04/2018
« Average service »

Nice and quite room but noisy at night, noise from the reception. Had to come down stairs at the reception to pick up coffee and milk, that is not good enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY A., Thank you for taking the time to tell us about your experience at the ibis London Excel Docklands. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raman Julka (General Manager)

AccorHotels certified review
Keren Friends - 09/04/2018
« Perfect »

Great Hotel, Staff, location, rooms and good price too!

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEREN FLETCHER, We very much appreciate your comments regarding your stay at the ibis London Excel Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It would be great if you can also share your thought on TripAdvisor using the link below: https://www.tripadvisor.co.uk/Hotel_Review-g186338-d289185-Reviews-Ibis_London_Excel_Docklands-London_England.html Sincerely, Raman Julka (General Manager)

AccorHotels certified review
Victoria Couples - 09/04/2018
« mrs »

staff are lovely but nothing really to complain about but nothing to say experience was great had to wait for 15 minutes for a drink as the member of staff that ws on at the bar didnt know how to make cocktails. when staff member appeared he made me a coocktail but it wasnt actually very good now not his fault as he did really try but clearly not trained enough how to make them but his effort was 10/10 and a real lovely member of staff just shame staff are not shown to make them properly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VICTORIA M., Thank you for taking the time to tell us about your experience at the ibis London Excel Docklands. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raman Julka (General Manager)

AccorHotels certified review
Irwin G. Couples - 09/04/2018
« excellent »

great welcome from the start..great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IRWIN G., We very much appreciate your comments regarding your stay at the ibis London Excel Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It would be great if you can also share your thought on TripAdvisor using the link below: https://www.tripadvisor.co.uk/Hotel_Review-g186338-d289185-Reviews-Ibis_London_Excel_Docklands-London_England.html Sincerely, Raman Julka (General Manager)

AccorHotels certified review
James W. Couples - 08/04/2018
« was very good and happy experience. »

the services and staff was good and friendly only down side i could think was there wasnt a safe in my room i have stayed in a ibis hotel before and it had a safe in the room but other then that the staff was friendly and helpful good atmosphere. bed was comfortable and clean bathroom was clean. got nothing bad i can say about the hotel enjoyed my stay and will stay again some time in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES w., We very much appreciate your comments regarding your stay at the ibis London Excel Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It would be great if you can also share your thought on TripAdvisor using the link below: https://www.tripadvisor.co.uk/Hotel_Review-g186338-d289185-Reviews-Ibis_London_Excel_Docklands-London_England.html Sincerely, Raman Julka (General Manager)

AccorHotels certified review
Sandy G. Couples - 06/04/2018
« Very friendly staff and god atmosphere. Clean and reasonable. »

Very enjoyable two days three nights. Staff very helpful and friendly from reception to breakfast and the girl who cleaned our room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEORGE GUNNING, We very much appreciate your comments regarding your stay at the ibis London Excel Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It would be great if you can also share your thought on TripAdvisor using the link below: https://www.tripadvisor.co.uk/Hotel_Review-g186338-d289185-Reviews-Ibis_London_Excel_Docklands-London_England.html Sincerely, Raman Julka (General Manager)

AccorHotels certified review
Phil W. Couples - 03/04/2018
« Comfortable hotel at a reasonable price »

Nice and quiet, friendly staff, quite a few places nearby to eat and drink. Much better priced than central London if you don't mind the travelling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHIL WARD, We very much appreciate your comments regarding your stay at the ibis London Excel Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It would be great if you can also share your thought on TripAdvisor using the link below: https://www.tripadvisor.co.uk/Hotel_Review-g186338-d289185-Reviews-Ibis_London_Excel_Docklands-London_England.html Sincerely, Raman Julka (General Manager)

AccorHotels certified review
Vicki D. Families - 02/04/2018
« Clean and comfortable »

The rooms were clean and tidy, my only negative would be the lack of parking. Sharing a relatively small car park between 2 fair sized hotels seems ridiculous and I wasn't even able to park at the same hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VICTORIA D., We very much appreciate your comments regarding your stay at the ibis London Excel Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It would be great if you can also share your thought on TripAdvisor using the link below: https://www.tripadvisor.co.uk/Hotel_Review-g186338-d289185-Reviews-Ibis_London_Excel_Docklands-London_England.html Sincerely, Raman Julka (General Manager)

AccorHotels certified review
S Solo - 01/04/2018
« Awful »

Unable to sleep as neighbours next door we’re banging walls at 4am.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SOFIYA S., Thank you for taking the time to tell us about your experience at the ibis London Excel Docklands. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raman Julka (General Manager)

AccorHotels certified review
Anonymous Families - 01/04/2018
« Alright »

Nice room, clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine W., We very much appreciate your comments regarding your stay at the ibis London Excel Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It would be great if you can also share your thought on TripAdvisor using the link below: https://www.tripadvisor.co.uk/Hotel_Review-g186338-d289185-Reviews-Ibis_London_Excel_Docklands-London_England.html Sincerely, Raman Julka (General Manager)

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 66.50 GBP Non member rate
From 66.50 GBP Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 130 m Novotel London Excel
Novotel London Excel Hotel
From
From 105.00 GBP Non member rate
From 99.75 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 280 m ibis Styles London Excel
ibis Styles London Excel Hotel
From
From 69.00 GBP Non member rate
From 65.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.2 km ibis budget London City Airport
ibis budget London City Airport
From
From 39.00 GBP Non member rate
From 37.05 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.5 km ibis London Canning Town
ibis London Canning Town Hotel
From
From 69.00 GBP Non member rate
From 65.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in LONDON
See rates