Hotel - ibis Leeds Centre Marlborough Street
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Leeds Centre Marlborough Street Hotel

4.0/5 1,421 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed 5  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
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Hotel location

Our rooms

  • 168 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 3,329 reviews

Our guest reviews for ibis Leeds Centre Marlborough Street

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,421 reviews
Dr A. S. Business - 14/01/2019 AccorHotels certified review
« Thank you...AGAIN! »

I have lost count of how many times I have stayed at Marlborough Street. Returning must say something about the positive experiences that I have always received, particularly from the young and enthusiastic staff, whether Kelsey on the front desk to Emma at breakfast and Daniel on the bar. It’s nice to be remembered – and the little touch of the cookie, was an unexpected and delightfully personal touch. The only negative notes relate, as they always do, to hard pillows...and on this occasion, to the limited menu on two evenings in the restaurant: but those are minor niggles and when I’m next back in Leeds, it will be to Marlborough Street.

Lm Couples - 13/01/2019 AccorHotels certified review
« Good »

Convenient for city centre.

Gekershaw Solo - 13/01/2019 AccorHotels certified review
« Good if you just need a bed for the night »

Mostly OK although reception staff ought to have knowledge of parking restrictions and rules. I had problems sorting out the heater too.

Janine Families - 12/01/2019 AccorHotels certified review
« good budget hotel »

comfy bed tea/cofee facilities basic and really good value

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANINE H., Thank you very much for your review. I am delighted that you enjoyed your visit at Ibis Leeds Centre Marlborough Street. I look forward to welcoming you back soon. Kind regards, Carla Amorim Hotel Team Leader

David Couples - 09/01/2019 AccorHotels certified review
« Comfortable and convenient »

The room was very clean, the staff were helpful and friendly, and breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID Y., Thank you very much for your review. I am delighted that you enjoyed your visit at Ibis Leeds Centre Marlborough Street. I look forward to welcoming you back soon. Kind regards, Carla Amorim Hotel Team Leader

Livia Friends - 09/01/2019 AccorHotels certified review
« It was a very pleasant experience. »

The check in was very easy and the room was clean and nice. The hotel was quite in the center which was great and the staff was very friendly. Great experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Livia H., Thank you very much for taking to time to tell us about your stay. I am pleased that you enjoyed the hotel facilities and found the team to be warm and helpful. Looking forward to welcome you back soon. Kind regards, Carla Amorim Hotel Team Leader

Anonymous Solo - 08/01/2019 AccorHotels certified review
« Mr »

I enjoyed my stay, just the room carpets require changing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHAHEEN A., Thank you for taking the time to complete the survey. We very much appreciate all feedback and we are looking forward to welcoming you back to ibis Leeds Centre soon. Kind regards, Carla Amorim Hotel Team Leader

Leslie R. Friends - 08/01/2019 AccorHotels certified review
« Excellent Overnight Stay »

Checked in early...receptionist KEELEY was fantastic,helpful and cheerful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear LESLIE R., Thank you very much for taking to time to tell us about your stay. I am pleased that you enjoyed the hotel facilities and found the team to be warm and helpful, specially Keeley! Looking forward to welcome you back soon. Kind regards, Carla Amorim Hotel Team Leader

Khaleel A. Couples - 08/01/2019 AccorHotels certified review
« Mr Khaleel A. »

My experience in ibis Leeds wasn’t very good because I ordered food from deliveroo & one of the staff members gave me wrong post code & my food from the deliveroo driver arrived 1hr late & cold I had no Choice but to have the cold food. Me & my parter we’re hungry we only had lift late lunch at 2pm in Leeds city centre. I was booked from ibis hotel Manchester princess street, because my family Restaurant is on the ground floor of ibis Manchester princess street corner if Charles street. My family establishment is called eastzeast Restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KHALEEL A., Thank you for taking the time to tell us about your experience at the ibis Leeds Centre Marlborough Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla AMorim Hotel Team Leader

Andrew Families - 08/01/2019 AccorHotels certified review
« The Day staff was very but the night staff don't know how talk to Customers »

I really like the Room. The day staff was very nice and can't be any more helpfull. Breakfast spot on. The night staff completey different, part from one bouncer. About 2.30 in the morning I came down to buy a soft drink. One the way down in the lift, a bouncer on a floor requested the lift and never came in and did not get in and no apolgy that he did want the lift. No big deal. Other bouncer on the ground floor ask me if I need any help. :) The person selling food and drink was on the phone, I waited until he got off the phone. He came over the bar. No eye contact or say anything. I ask him for a coke and then ask him for a glass. I had to ask him 3 times for the glass. I felt he could'nt be bothered and did not want to serve me. When you are very tried would be nice to face nice and polite staff.

Andy M. Couples - 07/01/2019 AccorHotels certified review
« Leeds stay »

Not the best stay to date. I have been staying at this hotel for years. I had checked in online on made specific request for 3rd or 4th floor room. I was allocated a room on the 12th floor so that had to be changed. As a Silver member, and had booked a room for 2 persons, the receptionist had only expected and allocated for 1 person. What is the use of checking in online when staff do not take any notice of requests? The air conditioning only blew warmish air but it was adequate even though my partner didn’t feel the benefit of the heating. The room wasn’t cleaned on Saturday morning. I had a late breakfast but on leaving the hotel and returning later, it hadn’t been touched so I had to request fresh towels and tea/ coffee from reception. At breakfast on Saturday morning,there was only a frazzled piece of tomato and when another was requested, my partner was told that it was too late to grill another one and there were no more beans at 11:30hrs. Service isn’t what it used to be.The shampoo and body wash in the shower had also run out so we had to buy more. There is a stench coming from the bathroom sink and the “plumbing “ is noisy in general. I will request another room on my next stay on 21st February and hopefully things will improve.

Nigella Solo - 07/01/2019 AccorHotels certified review
« Not great »

On arrival, everything looked fine. The room and bathroom was clean and properly made up. However, I encountered a number of issues: The window did not eliminate outside noise properly, so I could very clearly hear traffic throughout the night. Someone in the hotel was smoking and the cigarette smoke was coming through the extractor in my shower. The bed was not very comfortable as the topper was too thin on top of a very hard mattress. The shower head looked fine and with cold water, plenty came out, but by the time it was adjusted to be warm enough to get in the pressure had dropped off to very little water.

Anonymous Families - 05/01/2019 AccorHotels certified review
« Easy »

You know what you get fot your money

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLIAM C., Thank you very much for your review. I am delighted that you enjoyed your visit at Ibis Leeds Centre Marlborough Street. I look forward to welcoming you back soon. Kind regards, Carla Amorim Hotel Team Leader

Howard S. Couples - 04/01/2019 AccorHotels certified review
« Good cheap stay »

It fitted the bill a predictably good quiet room

Our hotel has responded to the review
Our hotel has responded to the review

Dear HOWARD S., Thank you very much for your review. I am delighted that you enjoyed your visit at Ibis Leeds Centre Marlborough Street. I look forward to welcoming you back soon. Kind regards, Carla Amorim Hotel Team Leader

Mr B. Friends - 02/01/2019 AccorHotels certified review
« Mr B. »

Very welcoming staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT B., Thank you very much for your review. I am delighted that you enjoyed your visit at Ibis Leeds Centre Marlborough Street. I look forward to welcoming you back soon. Kind regards, Carla Amorim Hotel Team Leader

Anonymous Solo - 02/01/2019 AccorHotels certified review
« Sleepless »

Room was great but bouncers arguing with guests down the corridor and constant shouting, banging, screaming and people running up and down the corridor meant I checked out after 2 hours and went and slept in my car.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRIS W., Thank you for taking the time to tell us about your experience at the ibis Leeds Centre Marlborough Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Kind regards, Carla Amorim Hotel Team Leader

Shawna Couples - 02/01/2019 AccorHotels certified review
« Bed bugs »

There was bed bugs as woke up with loads of bites

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHAWNA E., Thank you for taking the time to tell us about your experience at the ibis Leeds Centre Marlborough Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that our dusting is up to date and after the call out, no activity has been shown. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Amorim Hotel Team Leader

Family - 02/01/2019 TripAdvisor review
« Comfortable room and friendly staff but a bit overkill on the cleaning fragrance »

I will definitely stay here again. The room was comfortable, with free Wi-Fi and TV. The staff were very welcoming and friendly and it's 5 min walk from the town centre. My only complaint would be that I had to change rooms due to the intensity of the smell of cleaning products. Not sure if this was from the sheets or some air freshener. I am someone who is quite sensitive to smells so other people might not notice, my son was fine with the smell. The second room was an improvement but not perfect. Having said that, I would go again and the price was very reasonable .

Dave Friends - 01/01/2019 AccorHotels certified review
« Great stay in a great location »

From check in to check out, the service was super. Comfortable and quiet room, excellent buffet breakfast - all coupled with a good location about 10 minutes walk from the railway station made this an ideal stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID P., Thank you very much for taking to time to tell us about your stay. I am pleased that you enjoyed the hotel facilities and found the team to be warm and helpful Looking forward to welcome you back soon. Kind regards, Carla Amorim Hotel Team Leader

Julie K. Families - 01/01/2019 AccorHotels certified review
« Good »

Good but reception and bar area you would of thought some one would of been there at all times

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIE k., Thank you for taking the time to tell us about your experience at the ibis Leeds Centre Marlborough Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Amorim Hotel Team Leader

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