ibis Leeds Centre Marlborough Street Hotel 2 stars

TripAdvisor rating 4.0/5 1,499 reviews
ibis Leeds Centre Marlborough Street
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Hotel extras

  • Close proximity to popular Leeds Trinity shopping centre

  • Central location, with plenty of nearby transport links

  • Hotel amenities include free Wi-Fi and access to a computer

  • Fogg's Restaurant serves a choice of international cuisine

  • Nearby landmarks include Leeds Town Hall & Leeds City Museum

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Leeds Centre Marlborough Street

Marlborough Street 23
LS1 4PB
leeds
united kingdom

Tel: +441133969000

Fax: (+44)113/2204110

Contact email

Check-in from 14h00

Check out up to 12h00

  • LEEDS CENTRE :  

  • By plane

    LEEDS BRADFORD At 12.23km / 7.6 miles

  • By plane

    MANCHESTER INT'L AIRPORT At 32.18km / 20 miles

  • By car

    M1/JUNCTION 43 At 20km / 12.43 miles

  • By train

    LEEDS STATION At 1.6km / 0.99 miles

GPS :53.79861, -1.56052

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 3
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Twin room with 2 beds

  • Max. number of persons: 2
  • Area: From 12
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Leeds Centre Marlborough Street

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,800 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,499 reviews

fantastic always my first choice when in Leeds

Customer review rating 4.3/5

Anonymous Families - 15/09/2019 AccorHotels review

highly recommend this hotel, the staff and service are very exceptional, nothing is too much trouble

Ok

Customer review rating 4.3/5

Anonymous Couples - 14/09/2019 AccorHotels review

Friendly staff. Usual Ibis presentation. Room felt sterile. Flat colour, no pictures. Better with the lights on. Very little fresh fruit at breakfast and items slow to top up. All very quickly whisked away at 10.00. We didn’t have a business meeting to go to!

Friendly & helpful staff

Customer review rating 4.3/5

Shaun B. Couples - 13/09/2019 AccorHotels review

As above the staff was friendly & helpful, the hotel is very clean . Even though it’s slightly out of the it is in easy walking distance of the city centre & railway station. This was our 3rd stay & it is quickly becoming our favourite leeds hotel

Customer review rating 4.3/5

Cathyb Business - 12/09/2019 AccorHotels review

Comfortable and clean. Nice, helpful staff and simple but adequete breakfast with choice of cooked hot, or cold with a really tasty cheese.

Horrified

Customer review rating 4.3/5

Margaret H. Families - 11/09/2019 AccorHotels review

Extremely unhappy at how i was treated in check out, not offered any kind of discount at all yet you have a policy for noise of other guests but your quicker to take the money first !!!

basic but comfortable and clean

Customer review rating 4.3/5

Mrs F. Business - 09/09/2019 AccorHotels review

Excellent checking in experience, friendly staff. Room basic but clean and functional. Couldn't find the hair dryer, luckily had my own. Check out little disappointing as asked for an electronic bill, but didn't receive it and had to call the next day to get it sent to me.

Dear Nicola F., Thank you very much for taking to time to tell us about your experience. I am pleased that you enjoyed your stay and found the team to be friendly. I apologise about the electronic bill not sending on departure but I am pleased to hear one of our team sorted this out for you via phone. Regarding the hair dryer, if you have any issues like this during a future stay please do call down to our reception team who will be happy to assist. We are looking forward to seeing you again. Kind regards, Carla Amorim Assistant Manager

wonderful staff will definately stay again

Customer review rating 4.3/5

Mrs A. M. Families - 09/09/2019 AccorHotels review

The hotel was lovely and clean and the staff were amazing. Nothing was too much trouble for them. I came to Leeds as my granddaughter was having a major operation and my stay was made so much easier by the staff being so helpful

Dear ANNE M., We very much appreciate your comments regarding your stay at the ibis Leeds Centre Marlborough Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Amorim Assistant Manager

excellent price per quality per location balance

TripAdvisor rating 4.0/5

Mauro67_Italy Business - 06/09/2019 TripAdvisor review

Clean / IBIS style / speed enough wifi connection / not expensive / good location (walking distance from city center and, public parking, pay and display, 7,5UK£ / night ) I will definetly come back...

Fine

Customer review rating 4.3/5

Anonymous Solo - 05/09/2019 AccorHotels review

Good and prompt check in. Breakfast not satisfied with. Two options of pork but nothing on beef or chicken sausages.

Dear TONIA S., First of all I would like to thank you for choosing to stay with us at Ibis Leeds Centre Marlborough Street for your stay in Leeds. I would like to apologize for any inconveniences you had with the breakfast choices, the breakfast is the standard of Ibis Hotels and is virtually the same in the majority of our brand of hotels so I hope the issue didn't lessen your opinion of our hotel specifically. In addition Monday-Friday, 18:00-22:00 we have a restaurant open with a vast amount of pork free choices. Again I would like to thank you for choosing our hotel and I would like to encourage you to stay with us again so that we may make amends for any issues that you had. Sincerely, Nathan (Duty Manager)

Comfortable stay. Friendly staff

Customer review rating 4.3/5

Anonymous Solo - 03/09/2019 AccorHotels review

The rooms are a little dated Staff service was excellent. Friendly. Breakfast exceptionally well presented staff kept the buffet clean and replenished

Dear Craig W. We very much appreciate your comments regarding your stay at the ibis Leeds Centre Marlborough Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Amorim Assistant Manager

Comfortable and easy

Customer review rating 4.3/5

Anonymous Families - 03/09/2019 AccorHotels review

Very convenient location and helpful staff with good facilities

Dear Adam D., Thank you very much for taking to time to tell us about your experience. I am pleased that you enjoyed your stay and found the team to be warm and helpful. We look forward to welcoming you back soon. Kind regards, Carla Amorim Assistant Manager

Functional, clean pleasant does the job

Customer review rating 4.3/5

Phg Couples - 02/09/2019 AccorHotels review

It was fine no complaints except the usual which is around the retaining of luggage even for 3 hours after checkout. You charge for this!!! Really??? How much do you make from this compared to the I convenience for guests. Get rid of the charge it feels and seems mean and unnecessary.

Very nice stay

Customer review rating 4.3/5

Kz Friends - 02/09/2019 AccorHotels review

Neat room, clean beds and bathroom

Dear KAIYING Z., Thank you for your lovely review. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carla Amorim Assistant Manager

Good experience but charged us for breakfast

Customer review rating 4.3/5

Janice D. Families - 02/09/2019 AccorHotels review

Good accomodation but was charged for breakfast when it had been paid for by another room. Complained but so far have heard nothing back

Home from Home in an Ideal Location

TripAdvisor rating 4.0/5

RealAleVic1 Couples - 02/09/2019 TripAdvisor review

The Ibis Leeds Centre Marlborough Street offers a warm welcome with comfortable, very clean rooms and a breakfast buffet that exceeds expectations for a hotel in this category. It is conveniently located within 10 minutes walk of the main railway station. Frequent buses pass close by into the City Centre and many destinations in West Yorkshire, including Keighley which is the gateway for exploring the Bronte Country. This is my hotel of choice when visiting Leeds which I do several times a year.

Very nice

Customer review rating 4.3/5

N Business - 01/09/2019 AccorHotels review

Hotel was clean, staff were friendly and didn't bother you. Check in was quick and bar open until 1am

Dear NEIL K., Thank you for your lovely review of our hotel.We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carla Amorim Assistant Manager

Good room and location with all required services

Customer review rating 4.3/5

Fl Business - 01/09/2019 AccorHotels review

Overall, satisfactory, the gentleman who checked me in was very polite and welcoming, I was able to use the ironing room with no problem. However the room was quite cold when I arrived as both the window was open and the air con on. It wasn’t clear how to adjust the temperature and I thought I would have to ask for help but didn’t need to. Later I thought I would order some snacks from the bar but was confused why there was not a separate snack menu. This was where the service fell short as the bar staff were clearly inexperienced and perhaps need more customer service training. I did not appreciate being smirked at by the young lady bartender and then being asked if I wanted her to open the bottle if the drink I ordered when it was plain that she would need to do that anyway. Felt a bit ignored when attending for breakfast but otherwise all fine.

Perfectly fine

Customer review rating 4.3/5

Emma Couples - 31/08/2019 AccorHotels review

Booked to attend Leeds festival. Booked as it was the cheapest and had an early check in option. Room clean and good size. Very quiet. Shower excellent. Breakfast really good, not what you’d expect in a budget hotel and a bonus that its served until 12. Staff all very pleasant.

Dear EMMA J., First of all I would like to thank you for choosing to stay with us at Ibis Leeds Centre Marlborough Street for your stay in Leeds. I would like to thank you for leaving a review in regards to your stay with us and also for rating us overall 80/100, it always gives our staff great encouragement to know we are doing our jobs well and that our guests are satisfied with the service we provide. I look forward to welcoming you to our hotel again should you ever stay in Leeds. Sincerely, Nathan (Duty Manager)

No problems at all

Customer review rating 4.3/5

Geocatamaran Business - 30/08/2019 AccorHotels review

Always clean and tidy

Dear Julian O., We very much appreciate your comments regarding your stay at the ibis Leeds Centre Marlborough Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Amorim Assistant Manager

Ibis stay

Customer review rating 4.3/5

Anonymous Business - 30/08/2019 AccorHotels review

Not a great stay at the hotel The room smelt of human pee and carpet was old and stained Air con unit was so loud had to be turned off to sleep Only one lift working next am which meant it took 10 mins to get down from the 11th floor

Dear Tabatha M., Thank you for taking the time to tell us about your experience at the ibis Leeds Centre Marlborough Street. I am sorry that the experience did not meet your expectations; please allow me to express my sincerest apologies for this. At Ibis, we strive to provide a high quality service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. If you do experience any problem regarding your room during your stay please do not hesitate to contact one of our reception team members who will always be at hand, 24 hours a day, to solve any issues for you. Moving rooms is always an option if you do experience a problem similar to this one again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Amorim, Assistant Manager
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