Novotel Berlin Am Tiergarten Hotel 4 stars

TripAdvisor rating 4.5/5 2,293 reviews
Novotel Berlin Am Tiergarten
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+ 21 Services
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Hotel extras

  • 274 spacious rooms plus conference rooms for up to 350 people

  • Family Rooms and children's play area

  • Ideally located for all of the city's convention centers and attractions

  • Relax or hold private events on the sun terrace with views over Berlin

  • Fitness and spa area with a sauna as well as a range of massages and beauty treatments

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Other sports activities
Business services
  • 19 meeting room(s)
  • Web Corner on a Mac

Hotel location

Novotel Berlin Am Tiergarten

Strasse des 17 Juni 106-108
10623
berlin
germany

Tel: +4930600350

Fax: (+49)30/60035666

Contact email

Check-in from 15h00

Check out up to 12h00

  • S5, S7, S75 :   S5, S7, S75 S-BAHN TIERGARTEN

  • By plane

    BERLIN SCHOENEFELD At 30km / 18.64 miles

  • By plane

    BERLIN TEGEL At 7km / 4.35 miles

  • By car

    KAISERDAMM At 6km / 3.73 miles

  • By car

    SPANDAUER DAMM At 6km / 3.73 miles

  • By train

    HAUPTBAHNHOF BERLIN At 3km / 1.86 miles

  • By train

    ZOOLOGISCHER GARTEN At 1km / 0.62 miles

GPS :52.51423, 13.335386

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Executive Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard room with 1 queen size bed and sofa

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Standard room with 1 queen-size bed and sofa

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

MyRoom by Yasemen: Green Oasis

  • Max. number of persons: 2
  • Area: From 26
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

MyRoom by Kojo: Rumble in the Jungle

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products

MyRoom by Nadin: Wild Animals in Berlin

  • Max. number of persons: 4
  • Area: From 23
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Junior Suite with 1 queen-size bed and sofa

  • Max. number of persons: 4
  • Area: From 56
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products

Our restaurants and bars

RESTAURANT

Type of cuisine: Mediterranean

Simple and straightforward, casual and relaxed: This is Novo2, an innovative lounge, bar and eatery, enhanced further by its modern culinary concept. DISCOVER A PLACE WHERE LIFE TASTES BETTER!

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The restaurant at Novotel Berlin Am Tiergarten has its own bar and seats up to to 85 people. The bar is air-conditioned and is open daily from 8am to 1am, giving you ample time to enjoy a cold drink or light snack in the setting of a contemporary bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 361

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Berlin Am Tiergarten

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

7,739 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,293 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice stay

Customer review rating 4.6/5

Børge M. Couples - 10/10/2019 AccorHotels review

Very pleased by the hotel staff, our room and the fitness center

A Wonderful Family Experience

Customer review rating 4.6/5

Norman K. Families - 09/10/2019 AccorHotels review

Our stay with you was a very memorable family holiday experience. Everything was perfect - the room, the breakfast, the location and the staff. We specifically wish to highlight the exemplary hospitality that we were shown by Nicolai and Martina - a special thank you to you both. Kind regards - Norman, Michelle, Cillian and Patrick from Australia.

Overall a good stay but a few disappointments

Customer review rating 4.6/5

Samantha F. Couples - 08/10/2019 AccorHotels review

Overall it was an enjoyable stay but there were a few things that were disappointing and made it not quite the fantastic stay it should have been. The majority of these disappointments relate to the Junior Suite and it's inclusions, as aside from the extra space it felt no different than if we'd booked a standard room. 1) The Junior Suite had zero sound-proofing and whilst it's not the hotels fault that neighbours in the room adjacent to the headboard as well as above us seemed to forget that they had others in close proximity, I would have thought a room of the junior suite category and price range would have had better sound proofing than it did. We were constantly subjected to crashing, banging and stomping at all hours of the day and night which didn't make for a very relaxing stay! 2) The toiletries in the Junior Suite were very lack-lustre and included just 1 shampoo, 1 moisturiser and 1 vanity kit - no shower cap, no conditioner, no soap and not even enough toiletries for the 2 people that I had booked to stay in the room! I have stayed in standard rooms at other Novotel properties and received a much wider range of toiletries than those in the Junior Suite at the Novotel Berlin Am Tiergarten. 3) When I have stayed in the room category "executive" in other Novotel hotels (this is a lower standard than the Junior Suite I booked on this occasion), the mini-bar has always been included. I was extremely surprised when I checked in and asked at reception to be told that I would be charged for each item consumed from the mini-bar despite the fact I had a booked and paid for the highest category room type possible. 4) Breakfast on the Saturday morning was a disaster.....the hotel was clearly running at high occupancy and despite the staff trying their best, they just weren't able to keep up with demand and there was constantly next to no food available at the buffet. We spent half the time waiting for items to come out from the kitchen and couldn't enjoy a complete plate of food as individual items were available at different times.....IE: we had bread but there was no meat or cheese and then when there was meat/cheese available, there was no bread left! I would like to praise the hotel staff who were mostly friendly and helpful and also the location of the hotel is fantastic being right opposite an S-bahn station with a direct link to Hautbahnhof and Alexanderplatz.

Good services, excellent location

Customer review rating 4.6/5

Gilson Families - 08/10/2019 AccorHotels review

from reservation to my stay very good services.

charin trip

Customer review rating 4.6/5

Keith B. Business - 07/10/2019 AccorHotels review

great, very nice hotel. good food, clean. I called as soon as as CharIN announced but discounted rooms were already all gone, thsi was a little disappointing, but it seems like Marathon event was a factor

Clean, friendly staff, nice amenities, convenient location - a wonderful place to stay in Berlin!

Customer review rating 4.6/5

Robert A. Solo - 07/10/2019 AccorHotels review

The staff was extremely helpful and friendly - definitely made the experience a pleasant one! Can't say enough about them, from the wait staff in the restaurant to the front desk staff and the concierge to the housekeeping staff, everyone was wonderful, kind, courteous and provided great service!

Great location, awful beds

Customer review rating 4.6/5

Anonymous Couples - 07/10/2019 AccorHotels review

We loved the staff, restaurant, and location of the hotel. The beds and pillows were so uncomfortable though.0

Good stay, less attention for Platinum members than being used to

Customer review rating 4.6/5

Anonymous Families - 02/10/2019 AccorHotels review

Good stay, whereas certain benefits Platinum members get in other hotels (i.e. in Asia) were missing (i.e. welcome drink, no water in room, no lounge, no birthday surprise etc.)

NYC Civil Worker

Customer review rating 4.6/5

Brandon C. J. Friends - 01/10/2019 AccorHotels review

Everyone was very helpful, happy and pleasant...excellent

Dear Brandon J., thanks a lot for your great feedback. We are glad that you liked out hotel and if we can welcome you again. Warm regards Gabriella Csontos Guest Relations

mixed feelings as for this hotel

Customer review rating 4.6/5

João Families - 30/09/2019 AccorHotels review

We stayed on the hotel especially for the Berlin marathon. Efforts and proposition from the kitchen was outstanding so as that of Mrs Uhlig from the bar/restaurant. Less satisfaction from the reception though as late check out was a hard negotiation even with a confirmed "day use" reservation. Last but not least the price on the confirmation paper sent by the hotel 11 months before was finally not the price paid. From a commercial & customer experience point of view , not great at all

Dear Joao C., thanks a lot for the review, your warm personal words to Mrs. Uhlig and her team as well as your valuable hints. I deeply regret the latter and apologize in all due form for the inexpert service. Of course, that is not the standard of our house and we will optimize it. We are hoping to get a new chance to welcome you again and can convince you of an excellent service. Kind regards Gabriella Csontos Guest Relations

nice hotel close to Berlin center

Customer review rating 4.6/5

Bart Business - 26/09/2019 AccorHotels review

Good service & clean quiet hotel room.

Dear Bart W., thank you for your nice review. We are happy that you enjoyed your stay and when you come back to us. Kind regards Gabriella Csontos Guest Relations

Good hotel, but...

Customer review rating 4.6/5

Petri S. Couples - 24/09/2019 AccorHotels review

Our stay in Novotel Tiergarten was mostly pleasant.

Dear Petri S., thank you for your stay with us. I am glad that you felt comfortable. I am very sorry that my colleague failed to tell you the rental price for the bicycles. That was certainly no misrepresentation of my colleague, sure she assumed that you have got already this information in advance. Unfortunately, we do not have our own bikes, so we contracted with the company offered and you had to sign the interim bill, where the tariff was booked. We hope you will not hesitate and stay with us again. We are looking forward to welcome you back in our house. Kind regards Gabriella Csontos Guest Relations

Mainly a hotel for business, but well connected location for tourists too.

Customer review rating 4.6/5

David H. Couples - 23/09/2019 AccorHotels review

A comfortable modern hotel with attractive rooms and public areas which makes it ideal for business functions. However, it is conveniently located for tourists too, with convenient parking and good connections to the S Bahn network and the main railway stations.

Dear David H., thank you very much for your good review, the personal comments and your favorite details. We are glad that you enjoyed your stay and you like the givens of our hotel. We are always happy to welcome you back to our hotel. Kind regards Gabriella Csontos Guest Relations

Satisfactory experience but have had better experiences in past stays at this hotel.

Customer review rating 4.6/5

Marko M. Solo - 23/09/2019 AccorHotels review

I am a frequent visitor to Berlin and most often stay at the Novotel Berlin Am Tiergarten or the Savoy Hotel. When at your hotel, I request a corner room (314, 414, or 514) and often have this room. This time, I was placed in a different room, which is not a problem, but it had two single beds and needed to change rooms. When I came back later that evening to pick up my room key, there was delay at the counter related to the key system and took me longer than usual to check in the new room.

Dear Marko M., we are glad to welcoming you as a long-time guest and thank you for your loyalty and your review. We take your comments very seriously and regret that your favorite rooms was not available upon arrival. We have entered this information in our hotel-pc-system. Unfortunately, this can not be automatically assigned to your reservation. For the next reservations - please, it would be better to mention the room wish for all cases, so that omission does not happen again. We are always happy to welcome you at any time. Kind regards Gabriella Csontos Guest Relations

Poor customer service

TripAdvisor rating 4.5/5

Panicos M Business - 21/09/2019 TripAdvisor review

Nowhere near the great service i have experienced in other Novotel hotels around the world. Cold welcome upon arrival, cleanliness not so great, room was very small. Toilet and bathroom in 2 seperate rooms

Customer review rating 4.6/5

Anonymous Business - 14/09/2019 AccorHotels review

Everything worked perfect. Check-in, room comfort, check-out and cloakroom storage of luggage after check-out.

Dear Peder B., thank you that you stayed with us and for the good rating. We are happy you felt comfortable and looking forward to welcome you again. Kind regards Gabriella Csontos Guest Relations

Another perfect stay at my regular hotel in Berlin

Customer review rating 4.6/5

Bent A. Solo - 11/09/2019 AccorHotels review

As always I had most pleasant stay at Novotel Tiergarten, where I've been a returning guest since 2012. This remains my regular hotel in Berlin for all the right reasons; from location via the features, size and cleanliness of the room, to the never failing professional and pleasant service provided by the staff. And not to forget, the overall outstanding value for the price asked.

A suite makes everything better

Customer review rating 4.6/5

Stefan H. Business - 11/09/2019 AccorHotels review

After the Online-Checkin the process at the reception was quite fast. After that I entered the room and was blown away. Very nice interior, still quite while being to the road. The only thing that was off was the shower which is the same as in every other room here: Small und uncomfortable. As a tall guy this feels very cramped.

Underestimated and underrated

Customer review rating 4.6/5

Anonymous Business - 10/09/2019 AccorHotels review

Fabulous

An enjoyable weekend stay in Berlin

Customer review rating 4.6/5

Richard M. Couples - 08/09/2019 AccorHotels review

We were warmly welcomed by the front desk staff, our room was quiet and comfortable and the breakfast buffet was varied and tasty.

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