Hotel - Novotel Berlin Am Tiergarten
Novotel Hotel Novotel Hotel

Novotel Berlin Am Tiergarten Hotel

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4.5/5 1,961 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 19 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 274 rooms
  • 189 non-smoking rooms
  • 27 rooms for people with reduced mobility
  • 101 family rooms
  • 32 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 5,195 reviews

Our guest reviews for Novotel Berlin Am Tiergarten

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,961 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Hatch Families - 16/04/2018
« Great Berlin stay »

Friendly helpful staff, good breakfast, comfortable beds and clean rooms. Food in the restaurant very limited but generally good quality. Very convenient location for S Bahn and Berlin centre.

AccorHotels certified review
Halim M. Families - 12/04/2018
« Excellent »

Excellent

AccorHotels certified review
Olimpia N. Families - 06/04/2018
« Perfect for family with small kids »

Loved the room and the breakfast. Ordered room service three times, arrived in about 15 mins. Extremely helpful staff, especially when they called an ambulance for my daughter and then stayed for a few minutes with my son in the room. The only objection was that some of the electrical ports did not work. Otherwise, very good. Will come again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Olimpia N., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

AccorHotels certified review
Alex P. Families - 04/04/2018
« wonderful room & service »

the service from check-in to check-out was impeccable as usual.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Alexander P., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

AccorHotels certified review
Johnson_r Families - 03/04/2018
« Great location & room with view. »

Great. 3 small points to make stay "sing" & shine! Check in at 15:00 is really a bit late. Plus you sell a "5 pm check out" online when it's free subject to availability. Not sure this is fair either. Anyway. The black angus burger was a terrible disappointment during my last but one stay (not this one) thus it put me off trying to eat in your restaurant. The meat quality was appalling sorry to say, gristly and densely packed, like a very basic supermarket burger. Perhaps it really was one that occasion (!). On the plus show side the staff are always friendly and professional which is why I like to stay in the Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Rekha J., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It was a pleasure for us to welcome you again. We are very sorry that we could not do the check in earlier than 3pm because of the holiday season and lot of familys in our hotel. Please rest assured that we will do the best we can to make an earlier check in possible whenever we have the chance. At Novotel it is also a benefit to make a late check out free of charge on each sunday or holiday.So your day of departure was on a holiday, that means you do not have to pay extra. If you wanna make a late check out during the week, you have the additional option to book it in advance. I hope we could clearify this situation for you. Additional to that we deeply appologize the experience you lived through in one of your other stays regarding the quality of the burger in the restaurant. I shared your given feedback with our chef and his team. This quality did not reflect the standard of our food. Again we are very sorry that you could not enjoy your visit in our restaurant. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anja Heppner Front Office Manager

AccorHotels certified review
Constant S. Business - 24/03/2018
« Good experience »

Nice quiet room, pleasant hotel. Not expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Constant S., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

AccorHotels certified review
Anonymous Solo - 24/03/2018
« Very comfortable. »

It was very comfortable and the hotel staff was greatly helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Mari E., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

AccorHotels certified review
Matthias K. Business - 20/03/2018
« big rooms, kind staff, nice and fitness and wellness area »

staff is very pleasant and if it's possible every wish will be fullfilled. It's no problem if you want to check-out late or check-in early, or want to change your room because of prefers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Matthias K., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

AccorHotels certified review
Anonymous Business - 19/03/2018
« Excellent except for the gym. »

The gym could do with more equipment. More treadmill, free weights and some more benches/machines. Interesting setup where the toilet and bath are separate rooms. Service was always good and staff very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kokannderek T., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

AccorHotels certified review
Ivana Business - 18/03/2018
« Really nice stay »

Really great position of the hotel Should improve at service and meals

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Ivana M., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

AccorHotels certified review
Maria P. L. Business - 16/03/2018
« Good location with great service- very convenient for business! »

The room was quite comfortable and neat, the breakfast was great and the friendliness of the staff made our stay flow with ease. Would stay here again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Maria Pia Lopez, We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

AccorHotels certified review
Roberto Business - 14/03/2018
« Good experience »

Nice hotel. Room ok although shower unclean. Did not clean my room one day. Useless online check in service. Good restaurant. Nice location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Roberto Gonzalez, We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

AccorHotels certified review
J. Business - 12/03/2018
« A hotel to return to »

Modern, comfortable, friendly and well located hotel! Situated in front of Berlin's commute system - which allows to reach any central point in a quarter

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jarek D., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

AccorHotels certified review
Tp Business - 09/03/2018
« Highly recommend »

A two night stay on business. Comfortable bed, large room, faultlessly clean. Great service in restaurant and bar. Very nice, friendly, efficient staff. Would choose it every time I go to Berlin on business.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Tessa P., we very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

AccorHotels certified review
Anonymous Business - 02/03/2018
« Managing Director »

Very Good. Staff was good, however lobby coffee experience could be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ralph Hunkins, We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you so much for sharing your impressions about the coffee-to-go station in our lobby. We appreciate your comment and will share it with our restaurant manager to look for new options and solutions in the future. We are looking forward to welcome you again. Sincerely, Anja Heppner Front Office Manager

AccorHotels certified review
Christina Business - 25/02/2018

Very good breakfast, nice wellness area, clean rooms and central location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christina E., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nadine Wagner Shiftleader Front Office

AccorHotels certified review
Enrique Families - 24/02/2018
« Wonderful~ »

Everything was good. Except one thing. There was no supermaket nearby hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Enrique B., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nadine Wagner Shiftleader Front Office

AccorHotels certified review
Chris Couples - 20/02/2018
« Like always we enjoyed the stay . »

Employees always friendly and helpful. Starting by the check-in, bar , and on the breakfast rooms .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian G., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nadine Wagner Shiftleader Front Office

AccorHotels certified review
A T. Business - 19/02/2018
« Nice hotel in a good central location. »

Comfortable room, good facilities and very friendly helpful and efficient staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew T., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nadine Wagner Shiftleader Front Office

AccorHotels certified review
Douglas M. Business - 14/02/2018
« exellent working hotel. COmfortable and quiet. »

Lovely reception staff, decent room and quiet too. Good location for my purposes and so near to the S Line train.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Douglas Mellor, We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nadine Wagner Shiftleader Front Office

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