Hotel - Novotel Berlin Am Tiergarten
Novotel Hotel Novotel Hotel

Novotel Berlin Am Tiergarten Hotel

4.5/5 2,028 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 91.00 EUR Non member rate
From 86.45 EUR Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Other sports activities
    • Bicycles rental (Paying, Nearby)
    • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 19 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 274 rooms
  • 189 non-smoking rooms
  • 27 rooms for people with reduced mobility
  • 101 family rooms
  • 32 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.6/5 AccorHotels Rating 5,551 reviews

Our guest reviews for Novotel Berlin Am Tiergarten

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,028 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Solo - 16/07/2018 AccorHotels certified review
« Very good. »

All was very good except trying to use the parking receipt to exit the hotel at the end of my stay. Two tries with the paid receipt card did not work. One of the front desk people had to come downstairs to assist me with leaving and even then, the card he tried did not work and he had to call the front desk to release the door to allow me to leave.

Peter Business - 15/07/2018 AccorHotels certified review
« Booking cancelled automatically after 1800 »

I used my Accor membership card to book the Novotel at 1500. I have stayed in Novotel Hotels for over 140 days in the last three years. I understand the terms and conditions and that I can cancel up to 1800 otherwise the booking is firm. (pretty standard stuff for the hotel business) I did not need to exercise the cancel option and arrived after a long business day in Berlin and arrived expecting my usual Novotel welcome. The desk agent advised me that there was no booking in my name. I eventually found my booking from a few hours earlier. The agent advised that this booking had been cancelled at 1800 when I didn't arrive. In over ten years of international business travel I have almost NEVER arrived by 1800! The manager was called who advised me that the booking had been automatically cancelled at 1800 and started to tell me about terms and conditions. Maybe I should use a different hotel chain? What do you think?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister P., thank you very much that you took the time to feedback your stay with us. We are really sorry that you left us with that uncomfortable feeling. Unfortunately we have to stick very much to the given 6 pm policy - here in Berlin a lot of guests use it. They are not cancelling their reservations and are not arriving at all. In these cases we unfortuantely have empty rooms on dates with high request beeing blocked till midnight and without the guests arriving and without having any guarantee given for the room. For the inconveniences this caused to you I would like to formal apologize. Dear Mister P., satisfied guests is our highest value and we really sorry that you left us with the impression of not beeing welcome. I hope that you accept our sincerest excuses and that we get another chance in the future to welcome you as our guest here in Berlin, With best regards, Anja Heppner Front Office Manager Novotel Berlin Am Tiergarten

Jessica Families - 13/07/2018 AccorHotels certified review

Very good hotel for our family, good parking, nice room, close to walk to city center through the park and S-Bahn by the hotel entrance. We will for sure revisit this hotel.

Family - 12/07/2018 TripAdvisor review
« Berlin Trip »

Hotel is perfect located for a Berlin Trip. Situated near the S-Bahn Station Tiergarten. Very comfortable room (Junior Suite) with 2 rooms. Perfect for a family stay with two kids. Breakfast was good and the personal very friedly.

Couples - 03/07/2018 TripAdvisor review
« Novotel Berlin Am Tiergarten »

Excellent location right beside the Tiergarten S-Bahn Station which made travelling around Berlin a breeze. We had purchased a three day (72 hour) Berlin WelcomeCard for the public transport. Our room was very clean and really comfortable. Check-in/-out was quick and efficient.

Claire Families - 01/07/2018 AccorHotels certified review
« The stay was very relaxed and enjoyable »

The rooms were excellent, especially the reduced mobility room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Claire S., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

Anonymous Business - 01/07/2018 AccorHotels certified review
« Good value for the money. Nothing to really complain with. »

ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bogumil J., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

John Q. Solo - 25/06/2018 AccorHotels certified review
« nice stay »

everything was good,nice staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. John q., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

Anonymous Solo - 20/06/2018 AccorHotels certified review
« Nice hotel, friendly staff »

Very nice hotel located close to Tiergarten and the zoo with a friendly and helpful staff. Easy access to all of Berlin with public transportation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nikolaj O., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

Jens W. Business - 19/06/2018 AccorHotels certified review
« Alles Suoer »

Tolles Hotel. Tolles Team

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr W., herzlichen Dank für Ihre wunderschöne Bewertung zu letzten Aufenthalt im Novotel Berlin Am Tiergarten. Wir haben uns sehr über Ihre lobenden Worte gefreut. Schon heute freuen wir uns über ein Wiedersehen in Berlin. Mit herzlichen Grüßen Anja Heppner Front Office Manager

Russell T. Business - 16/06/2018 AccorHotels certified review
« Nice rooms, nice location, good staff »

Overall good in every way

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Russell t., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

Hb Business - 15/06/2018 AccorHotels certified review
« Great »

Very nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Haydn B., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

A. H. Business - 10/06/2018 AccorHotels certified review
« Good business hotel with nice spa »

The room was clean and efficient. It was awkward not having a proper shower, but only a bathtub. Also, there are only two ironing boards and irons for the whole hotel. If you are a business traveler, be sure to find those on the 3rd floor as soon as you arrive or else they may be in use or out of service. The breakfast was very nice and fresh. I recommend reservations for the spa, as the massage and full body scrub were very invigorating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Alisha H., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

Peter G. Couples - 07/06/2018 AccorHotels certified review
« Very comfortable with great breakfasts. »

We have stayed at this hotel on many occasions. The room was very comfortable, the staff were always very friendly and the breakfasts are excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Peter G., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

Tony M. Families - 06/06/2018 AccorHotels certified review
« Very good hote in its class »

The two rooms were clean. pleasant, quiet and comfortable. The facilities were more or less as we expected, and the location was where we wished to stay in Berlin on this trip. Our granddaughter wished tovisit the Zoo, which is a few minutes walk away. The S Bahn is conveniently located across the street, for other visits to different parts of Belrin

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tony M., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

Stephen G. Solo - 06/06/2018 AccorHotels certified review
« Great hotel and convenient location. »

Third visit to Berlin and the Novotel Hotel has never disappointed. Room clean and comfortable, breakfast superior to other European hotels. Nice spa and close enough, but far enough from action to be a draw. Tiergarten station across the street two stops from Berlin main station. The only thing that I would suggest improving is the air conditioning, while it worked it was not the most effective at cooling down the room. Couldn’t imagine a trip in July or August.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Stephen G., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

Mathias Business - 29/05/2018 AccorHotels certified review
« great stay »

Nice room, very friendly staff. From the booking phase when our late checkout was given, the friendliness of the check in staff, the nice room, the great breakfast to the checkout. We were pleased with everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mathias S., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

Okey Couples - 28/05/2018 AccorHotels certified review
« Awesome! I will definitely do this again »

It was pleasant, the staff were courteous and the environment was beautiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Okechukwu Kingsley O., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

Sv Business - 26/05/2018 AccorHotels certified review
« Nice hotel for a reasonable price »

I stayed in this hotel for the first time and I liked it. It’s a good value for reasonable money. The hotel is located very centrally and the train station is just opposite of the hotel. The personnel was very friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Svitlana V., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

Anonymous Business - 18/05/2018 AccorHotels certified review
« Everything was absolutely perfect, I admired the professional service »

Just excellent, it was just the same very positive experience as with my prior visits in the past.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bernd H., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

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