Hotel - Novotel Berlin Am Tiergarten
Novotel Hotel Novotel Hotel

Novotel Berlin Am Tiergarten Hotel

4.5/5 2,142 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 15  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities (Nearby)
    • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 19 meeting room(s)
  • Web Corner on a Mac
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Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 274 rooms
  • 189 non-smoking rooms
  • 27 rooms for people with reduced mobility
  • 101 family rooms
  • 32 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 6,050 reviews

Our guest reviews for Novotel Berlin Am Tiergarten

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,142 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Globetraveller898 Solo travel - 14/11/2018 TripAdvisor review
« Great stay at Novotel Berlin »

I enjoyed my stay at Novotel Berlin. I am a fan of Accor group of hotels because, since years, I have never been disappointed with the service they offer. Staff members are always welcome and ready to meet any of my expectations. Rooms are really comfortable and give me the feeling to be at home. This is some thing I never experienced elsewhere. The hotel is in the city center and near to public transport. Most of all, the restaurant offerings are full of innovation. This time, I had the opportunity to try at lunch the "crème brûlée" with pumpkin. If you don't know what it is, just try it ! Great experience. Thank you !

M K. Business - 13/11/2018 AccorHotels certified review
« great location near station Tiergarten, »

nice Hotel, nice staff, huge rooms, nice Wellness-Area, everything I need for a appropriate price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Matthias K., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

Anonymous Solo - 10/11/2018 AccorHotels certified review
« Nice family oriented hotel »

quite comfortable rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr G. , vielen Dank für Ihre lobenden Worte und dass Sie sich nach Ihrem Aufenthalt noch die Zeit genommen haben eine Bewertung für unser Haus abzugeben. Wir freuen uns sehr dass wir Sie bei Ihrem Aufenthalt in gänze überzeugen konnten und hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Bianca Durmaz Guest Relation

Anonymous Families - 01/11/2018 AccorHotels certified review
« safe, clean and comfortable »

We stayed with children and they like room and beds very much. Unfortunately, children room was closed that day, but anyways we had a fun. The main discomfort was in the morning, at breakfast. We've told in reception that kitchen is open until 12:00 because of Sunday. We ordered late breakfast for children only and thought had plenty of time but right after some starters, no food was available. They took everything out at 11:00. Finally, we paid for almost nothing :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nikoloz G., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

Evija Families - 31/10/2018 AccorHotels certified review

Emergency call at night disturb dream , tea and coffee also shampoos no one give without asking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Evija M., thank you for taking the time to tell us about your experience at the Novotel Berlin Am Tiergarten. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am really sorry for the disturbance of the fire alarm during the night caused by a missbehavior of an other guest during your stay with us. I sincerely hope that you accept my apologies for this inconvenience. Due to the size of the hotel, the security measures are very high and of course also comply with the security requirements of the fire department and the city of Berlin. Our highest priority is the security for all our guests and team members at any time. Thank you for your understanding in advance. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anja Heppner Front Office Manager

David S. Business - 31/10/2018 AccorHotels certified review
« A welcome home to s familiar room »

A pleasant experience All the staff were very responsive and helpful while we were there from reception to restaurant to the conference and cleaning staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. David S., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

Mark G. Business - 31/10/2018 AccorHotels certified review
« just Ok »

well its a Novotel class hotel. All was ok. Howeevr when i travel in Asia there are more facilities goven to Platinum members to make it attractive to stay at an Accor hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mark G., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

Roel Business - 29/10/2018 AccorHotels certified review

Adequate and friendly staff, nice breakfast offer, good location. Minor downsides: (1) breakfast area VERY crowded in the morning; (2) after check-in, my keycard did not work, I had to go back to have it re-activated; (3) as Platinum member I was supposed to get free premium wifi (?), but it was totally unclear how to access this, so in the end I used the regular connection (which worked fine).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Roel L., we very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you also for the note with your Keycard we will check these with our technical departement. If you have at your next stay problems to connect to our premium Wifi do not hesitate to ask our reception team they are happy to help you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Durmaz Guest Relation

Hiroshi Families - 16/10/2018 AccorHotels certified review
« Good staying. »

Good staying, but I was in trouble for the payment with “First Checkout service”. By the “First checkout service”, I received the invoice by e-mail after leaving hotel and I noticed that I paid the parking fee twice. I sent e-mail to the hotel to ask refunding. But there is not replying...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hiroshi I., we very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you also for the note to your fast check out. We checked your invoice for your stay and we see just parking for one night about 19€. we would like to apologize that nobodys replay on your email that is not our standard and we will spoke to our Team about this process. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Durmaz Assist. Shiftleader Front Office

Erlend B. Families - 12/10/2018 AccorHotels certified review
« Pleasent »

We had a very Nice stay. I have never stayed in a familyroom witch was so adapted to the purpose:)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Erlend B., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Durmaz Junior Shiftleader Front Office

Nl Business - 12/10/2018 AccorHotels certified review
« High quality and all round excellent accommodation in a centrally located part of Berlin »

First time visitor to Berlin, for work conference, and chose Novotel Berlin Am Tiergarten due it it's central location between convention centre and centre of the city. Was impressed at the quality of the rooms (new fit out, very comfortable furnishings, requested and reviewed a very quiet room and quality of in-room and restaurant dining); the efficiency of front desk (who greatly assisted by ensuring very early check in was available and were knowledgeable and friendly) and by the location, which was proximate to major S line station, authentic and well regarding Berlin-er pub and unknown to me, near the formal Imperial Porcelain Factory. Would happily stay there again, whether for work or when holidaying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Namson L., we very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Durmaz Junior Shiftleader Front Office

Paula Business - 09/10/2018 AccorHotels certified review
« Good Location and very large rooms »

This was my second stay. I felt the service had gone down a little and this time my room was next to the service elevator which meant that I was woken up early every morning by housekeeping trolleys and noise. However the hotel is in a great location for my needs and I would stay here again, I would just ask for a quieter room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Paula B., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team and make an additional remark in your guest profile regaring the direction of the room. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Heppner Front Office Manager

Family - 07/10/2018 TripAdvisor review
« NEAR TO SBAHN STATION »

The S Bahn station is just a 2 minute walk so it's convenient if you use public transport. The downside of this location is there are not a lot of amenities in the vicinity. But if you exhausted after a hard day's slog going through all the "been there, done there" sites of Berlin, then your hotel room is a welcoming reprieve. Rooms are kept clean and tidy.

Chris Couples - 04/10/2018 AccorHotels certified review
« Very good »

As usual at the reception very friendly and helpful. One of the reasons I I like to go back to Novotel Berlin ( Tiergarden ). Room clean and comfortable and like I as for a room in one of the upper floors and with a view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Christian G., we very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Durmaz Junior Shiftleader Front Office

Richard K. Families - 03/10/2018 AccorHotels certified review
« Great weekend »

Lovely hotel, great location, superb city

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Richard K., we very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Durmaz Assist. Shiftleader Frontoffice

Dorit N. Families - 02/10/2018 AccorHotels certified review
« Clean »

The location is great, very clean hotel, polite service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Dorit N., we very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bianca Durmaz Assist. Shiftleader Front Office

Mstensballe Families - 01/10/2018 AccorHotels certified review
« Junior suite with second bed not suited to sleep in... »

We booked two nights in the Novotel am Tiergarten, Berlin. Room was clean and fine but we ordered a junior suite in order to stay together as a family. Our kids (12 and 16) could not sleep in the second bed. The mattress was terrible and you could feel the springs when lying in it. We asked for additional covers four times but nothing happened until the night receptionist offered us an additional room for our second night. He said that it was a known problem when the people sleeping in the second bed were other than small kids...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister S., Thank you for taking the time to write us about your experience during your stay with us. I am really sorry that you had such a bad experience with the couch bed and the service of our hotel. Please be assured that this is not representing our usual way of service and our way of hospitality. We already changed the mattress of the couch bed in the room. What is right - and what my front office team meant is that we somtimes have problems with the couches when the children are both elder and are physically big. Dear Mister S., I hope that you accept my sincerest apologies for the inconveniences you had during your stay. Please be assured that I will exchange with my team about the circumstances you experienced. I would be very happy to get another chance from your side in order to convince of our service quality. I would really appriciate to hear from you if you are planning a next stay in Berlin. With very best regards, Caroline Münter General Manager

Business - 30/09/2018 TripAdvisor review
« Very good hotel »

Very good location, only 2 stations from Berlin Bhf, only 1 station from Zoo station, access to Berlin center and airport is very easy from the hotel. Very helpful staff, clean rooms, couldn't ask for better. Reasonably priced, highly recommended.

Hm Business - 27/09/2018 AccorHotels certified review
« Everything you need during a business trip. »

Smooth check-in, very nice room, fast room service with quality food. And on top the best internet I’ve ever experienced during a hotel visit!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister Merck, thank you very much for the time you took to feedback your stay with us - I am happy that you enjoyed the time here with us in Berlin and we really hope to welcome you back. Sending very best regards, Caroline Caroline Münter General Manager

Marko Business - 26/09/2018 AccorHotels certified review
« Great time »

Thanks for hospitality!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister M., thank you so much for this valuable feedback for me and my team! Sincerely, Caroline Caroline Münter General Manager

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