Novotel Berlin Am Tiergarten Hotel 4 stars

TripAdvisor rating 4.5/5 2,211 reviews
Novotel Berlin Am Tiergarten
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Hotel extras

  • 274 spacious rooms plus conference rooms for up to 350 people

  • Family Rooms and children's play area

  • Ideally located for all of the city's convention centers and attractions

  • Relax or hold private events on the sun terrace with views over Berlin

  • Fitness and spa area with a sauna as well as a range of massages and beauty treatments

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Other sports activities
Business services
  • 19 meeting room(s)
  • Web Corner on a Mac

Hotel location

Novotel Berlin Am Tiergarten

Strasse des 17 Juni 106-108
10623
berlin
germany

Tel: +4930600350

Fax: (+49)30/60035666

Contact email

Check-in from 15h00

Check out up to 12h00

  • S5, S7, S75 :   S5, S7, S75 S-BAHN TIERGARTEN

  • By plane

    BERLIN SCHOENEFELD At 30km / 18.64 miles

  • By plane

    BERLIN TEGEL At 7km / 4.35 miles

  • By car

    KAISERDAMM At 6km / 3.73 miles

  • By car

    SPANDAUER DAMM At 6km / 3.73 miles

  • By train

    HAUPTBAHNHOF BERLIN At 3km / 1.86 miles

  • By train

    ZOOLOGISCHER GARTEN At 1km / 0.62 miles

GPS :52.51423, 13.335386

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard room with 1 queen-size bed

  • Max. number of persons: x2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard room with 1 queen size bed and sofa

  • Max. number of persons: x3
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard room with 1 queen-size bed and sofa

  • Max. number of persons: x4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Yasemen: Green Oasis

  • Max. number of persons: x2
  • Area: From 26
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Kojo: Rumble in the Jungle

  • Max. number of persons: x2
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Nadin: Wild Animals in Berlin

  • Max. number of persons: x4
  • Area: From 23
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite with 1 queen-size bed and sofa

  • Max. number of persons: x4
  • Area: From 56
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: Mediterranean

Simple and straightforward, casual and relaxed: This is Novo2, an innovative lounge, bar and eatery, enhanced further by its modern culinary concept. DISCOVER A PLACE WHERE LIFE TASTES BETTER!

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The restaurant at Novotel Berlin Am Tiergarten has its own bar and seats up to to 85 people. The bar is air-conditioned and is open daily from 8am to 1am, giving you ample time to enjoy a cold drink or light snack in the setting of a contemporary bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 361 m²

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 200 people

Find out more
Novotel Berlin Am Tiergarten Meeting Room

Our guest reviews for
Novotel Berlin Am Tiergarten

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

6,810 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,211 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Note 1

Customer review rating 4.6/5

Anonymous Couples - 18/04/2019 AccorHotels certified review

-

Deceived

Customer review rating 4.6/5

Jorge Solo - 13/04/2019 AccorHotels certified review

I booked a room several months in advance, from Saturday to Sunday. A late check out free of charge was an option given on Sundays at the hotel website. I wrote a comment on my reservation asking to take up this option. Unfortunately, my comment was never answered and I had to pay finally for the late check out

Very pleasant

Customer review rating 4.6/5

Catherine M. Couples - 12/04/2019 AccorHotels certified review

The room was larger than expected, clean and well looked after. The reception and cleaning staff were friendly and efficient. The bar staff were lovely but maybe a bit overwhelmed by the number of clients.

very good

Customer review rating 4.6/5

Nigel Families - 12/04/2019 AccorHotels certified review

stayed here before so knew what to expect. only stayed one night but bed was comfy.. only thing to note was, i had tea and coffee but no milk or sugar, so couldnt use the faciltites.

Service sub par

TripAdvisor rating 4.5/5

ocexpat23 Couples - 10/04/2019 TripAdvisor review

We booked this location due to our previous booking at Novotel Berlin Mitte being cancelled shortly after 18:00. Although written in the booking, i never experienced this without any prior warning. The bad: 1. We were charged for Late Checkout 2. We were told breakfast was included at check in and later the next day we had to pay 42 euros. 3. Never recieved welcome drink as Silver member 4. We asked for help with a taxi and was told just wait outside for one (4 star hotel service?) Good: 1. The late checkout fee was taken off but not after talking to 3 people 2. Room was clean and quiet with a great view After this experience and recent previous, i will no longer continue with Accors hotels after my 7-8 year tenure. The quality has simply decreased with finding better value and service at other hotel chains.

Dear ocexpat23, thank you very much for your feedback. We deeply regret that you left our house with such an impression. Maybe you can contact me directy that i can check what happends with your reservation to see a few details. Hope to hear from you. Bianca Durmaz Guest Relations h3649-gr@accor.com

everything is perfect

Customer review rating 4.6/5

Derek L. Business - 08/04/2019 AccorHotels certified review

comfortable room, excellent breakfast, convenient place for traffic. except not many convenient stores nearby.

Dear Mr. Tung Hung L., thank you very much for your fantastic feedback. We are very happy that you enjoyed your stay with us and hope to welcome you back soon with us. Best regards, Bianca Durmaz Guest Relations

The stay in your hotel is always very pleasant.

Customer review rating 4.6/5

Anonymous Business - 06/04/2019 AccorHotels certified review

The staff is always very friendly. The rooms are always very clean. The atmosphere is always very pleasant.

Dear Mr. Gabor S., thank you very much for your fantastic feedback. We are very happy that you enjoyed your stay with us and hope to welcome you back soon with us. Best regards, Bianca Durmaz Guest Relations

Familiy trip

Customer review rating 4.6/5

Anonymous Families - 05/04/2019 AccorHotels certified review

perfect place to stay for our family trip to Berlin, central, directly close to S-Bahn station and in walking distance to restaurants.

Dear Mrs. Lieselotte L., thank you very much for your fantastic feedback. We are very happy that you enjoyed your stay with us and hope to welcome you back soon with us. Best regards, Bianca Durmaz Guest Relations

Good Place good services

Customer review rating 4.6/5

Budi A. Families - 03/04/2019 AccorHotels certified review

I stay here for family holidays and visit my son who study at Berlin University, over all the facilities service dan team front office give us good service and friendly, make me feel likes stay at Home and I will recommend to all friends and relatives

Dear Mr. Budi A., thank you very much for your fantastic feedback. We are very happy that you enjoyed your stay with us and hope to welcome you back soon with us. Best regards, Bianca Durmaz Guest Relations

Very Good

Customer review rating 4.6/5

Faheem Business - 02/04/2019 AccorHotels certified review

Overall, I would have given the hotel a 9/10. The only reason I gave it a 8 are due to the fact that the hotel policy does not allow for an iron and ironing board to be delivered to a room.

Normal good service I'd expect for your hotel

Customer review rating 4.6/5

Jeroen Business - 01/04/2019 AccorHotels certified review

Quick check-in, nice staff and helpful. Good rooms. feedback: I notice that you only get 1 bottle of water per stay instead of per day in most other hotels. Would be nice if you would do this too.

Dear Mr. Jeroen K., thank you very much for your feedback. We are very happy that you had a good stay with us. Thank you also for the note with the water i will share this with our Team. We hope to welcome you back soon with us. Warm regards, Bianca Durmaz Guest Relations

Comfortable and attending

Customer review rating 4.6/5

Eunsul J. Families - 01/04/2019 AccorHotels certified review

Definitely will choose again for next visit to Berlin

Dear Mrs. Eunsul J., thank you very much for your fantastic feedback. We are very happy that you had a good stay with us and hope to see you soon in our house. Warm regards, Bianca Durmaz Guest Relations

Great as always

Customer review rating 4.6/5

Marko Business - 29/03/2019 AccorHotels certified review

Everithing was great thank you.

Dear Mr. Marko M., thank you very much for your great feedback and the loyalty to our house. We are very happy that you had again a good stay with us and hope to welcome you back soon with us. Warm regards, Bianca Durmaz Guest Relations

Great location

Customer review rating 4.6/5

S. Families - 29/03/2019 AccorHotels certified review

The location to public transit was fantastic! Staff was friendly! A couple negatives, the room was super hot! We weren’t able to turn the air/fan on or the heat off. A second negative is there was construction directly across the street. Isually not a bog deal, except woth the warm temperature of the room we had to leave the windows open...construction began as early as 0630!

Dear Mr. Nachel S., thank you very much for your great feedback. We deeply regret that you left our house with such an impression. Please allow me to express my sincerest apologies that your stay felt not very comfortbale for you. We feel very sorry that your sleep was subdued by the noise. We hope you gave us a second chance to be your host. Best regards, Bianca Durmaz Guest Relations

Nice Hotel, nice location, all perfect.

Customer review rating 4.6/5

R. N. Friends - 25/03/2019 AccorHotels certified review

All was fine and we enjoyed very much. Staff was very welcoming, breakfast with huge choice and options. Bed (mattress) was excellent, all contribute that we had a wonderful weekend.

Dear Mrs. N. R., thank you very much for your great feedback. We are very happy that you had a good stay with us and hope to welcome you back in our house. Best regards, Bianca Durmaz Guest Relations

Reservations experience fell far short of expectations

Customer review rating 4.6/5

Brett J. Business - 20/03/2019 AccorHotels certified review

I booked a room for a two day stay with Novotel from 12-14 March with free cancellation until 6pm on the day of each stay. On the afternoon of Tues 12 March my flight from London City was cancelled only 2 hours before take-off, leaving me little time to cancel my room for the night, but I was able to call at 5:05pm UK time to do so. However, the terms of the booking were that I could cancel until 6pm CET. Needless to say, I asked Hotels.com to explain to Novotel reservations the reason for my cancellation and whether they could exercise discretion to cancel without charge given the circumstances beyond my control and the fact that I was only minutes over the deadline. It took the best part of a week of chasing Hotels.com, who told me that they had tried a number of times to speak to the Novotel reservations team but without success. When they finally did so, I simply had the standard response that I was outside the terms of my cancellation and therefore a refund would bot be approved. The reason given -- that they were unable to sell the room to another guest -- is unacceptable and misses the point. Had I called 6 minutes earlier there would have been no problem and I would have had a full refund. That I stayed for the second day did not seem to factor into Novotel's considerations, nor that Novotel has missed out on the repeat business that they would have received from me because I am returning to Berlin next week for further business meetings. Not only has Novotel lost a customer, the colleague who I am flying with will not be staying at the Novotel either, and I have discouraged my entire department from using Novotel in the future. As a businessman, I expect the same high standards of discretion and understanding about circumstances outside my control as I would show to my clients in similar circumstances. Novotel has demonstrated that it does not share my values and therefore I won't trouble Novotel with my business in the future. I am happy for this feedback to be shared directly with the reservations desk at Novotel Berlin, although I appreciate they are unlikely to be available to read it, let alone care.

Dear Brett, thanks for the time you took yesterday to exchange with me about your experience. I am really sorry that you were that upset and that the situation was not clarified for you earlier. As I said it is difficult for us to follow up how hotels.com tried to contact us. Anja my front office manager did the reimbursement on the virtual card of expedia a few minutes ago - so they should get back to you today about that very soon. You told me that you often travel with Accor - did you already thought of becoming a le Club Member? Our loyalty program has a lot of advantages for you as a frequent travellor. I really hope that you accept my excuses and that we get another chance to welcome you back with us here in Berlin. Sending very best regards, Caroline Caroline Münter General Manager

Great hotel!

Customer review rating 4.6/5

Anonymous Business - 19/03/2019 AccorHotels certified review

Stayed for a 2 week business trip to Berlin. 1. Would wish for a breakfast included room or an option to sign up at the point of checkin. May have missed the option of breakfast-included during booking and would be nice to be given that option at check-in. 2. Wished there was 1 more treadmill in the gym but overall the gym was great 3. Overall a great stay. Room was clean and hotel well maintained.

Hi, my name is Caroline and I am the General Manager of the Novotel Berlin Am Tiergarten. I am really happy that you enjoyed your time with us and I want to thank you for the trust chosen us being your host during this long period. I also want to thank you for that feedback - I will pass it further on to my team as it is a real great motivation for them. I hope to welcome you back - perhaps for leisure reasons :-) here in Berlin! Take care and very best regards, Caroline Caroline Münter General Manager

Novotel Berlin Am Tiergarten

TripAdvisor rating 4.5/5

AnnieSeoul Business - 17/03/2019 TripAdvisor review

Check-in was not satisfied. The staff couldn't find my reservation though I informed my surname and number of nights that I booked. He also forgot to give me drink voucher for Accor silver card holder.

Dear AnnieSeoul, thank you very much for your feedback. I am very sorry that your check in was felt not comfortable for you. I have spoke to my Reception Team to optimize our processes. We hope that you give us a second chance to be your host. Warm regards, Bianca Durmaz Guest Relations

Great Hotel!

Customer review rating 4.6/5

Anonymous Business - 14/03/2019 AccorHotels certified review

Works great for business, central, reception and restaurant staff are friendly, rooms are fine and clean and the wifi works well! Great Breakfast buffet - i missed the nutella though, couldnt find it this year : ) See you again next year around ITB ! All the best Christine

Dear Mr Craig S. Dear Christine thank you very much for your fantastic feedback. We are very happy that you had a good stay with us and hope to welcome you back soon in our house. Warm regards, Bianca Durmaz Guest Relations

Excellent

Customer review rating 4.6/5

Anonymous Solo - 11/03/2019 AccorHotels certified review

Excellent as always. But the shower in 337 drains slowly and shampoo accumulates making it slippery. I suggest optional shower mats be available

Dear Mr. Paul B., thank you very much for your fantastic feedback. thank you also for the note to the shower we have already fixed the problem. We are very happy that you had a good stay with us and hope to welcome you back soon in our house. Warm regards, Bianca Durmaz Guest Relations
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