Sofitel Montréal Golden Mile Hotel 5 stars

TripAdvisor rating 4.5/5 2,656 reviews
Sofitel Montréal Golden Mile
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Hotel extras

In contemporary surroundings, embelished with Victorian accents inherited from the former estate of William Cornelius Van Horne, a North American railroad pioneer, you will be seduced by the hotel's quality of service and its French "Art de Vivre".

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on request
  • Golf
Business services
  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Montréal Golden Mile

1155 Sherbrooke Ouest
Montreal - Quebec
H3A 2N3
montreal
canada

Tel: +15142859000

Fax: (+1)5142891155

Contact email

Check-in from 15h00

Check out up to 12h00

  • PEEL :   107 SHERBROOKE

  • SHERBROOKE :   24 STANLEY

  • PEEL :   GREEN PEEL

  • By plane

    DORVAL At 20km / 12.43 miles

  • By plane

    P.E. TRUDEAU (YUL) At 20km / 12.43 miles

  • By plane

    YMX-MIRABEL AIRPORT At 32.18km / 20 miles

  • By car

    DE LA MONTAGNE At 2km / 1.24 miles

  • By car

    GUY At 3km / 1.86 miles

  • By car

    UNIVERSITY At 3km / 1.86 miles

  • By train

    GARE CENTRALE At 0.1km / 0.06 miles

GPS :45.501112, -73.577306

Currently, close to our hotel

Francos Montreal

From 14/06/2019 to 22/06/2019

At 1.2 km

Biosphere, Museum of the Environment, Montreal, visit

From 01/01/2018 to 31/12/2019

At 3.7 km

Our accommodations

Immerse yourself in the refined decor of our luxury lodgings offering picturesque views of Montreal Canada. Sofitel Montreal Golden Mile offers guests 241 deluxe hotel rooms featuring a collection of indulgent products from Lanvin.

SUPERIOR ROOM, 1 King Size Bed, Expansive Windows

  • Max. number of persons: ‌2
  • Area: From 30
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

LUXURY ROOM, 1 King Size Bed, Expansive Windows

  • Max. number of persons: ‌2
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

LUXURY ROOM, 2 Double Beds, Expansive Windows

  • Max. number of persons: ‌4
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Luxury Suite - 1 king-size bed , 1 unit, expansive windows

  • Max. number of persons: ‌2
  • Area: From 53
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Prestige Suite - 1 king-size bed, 1 unit, penthouse floor, expansive windows

  • Max. number of persons: ‌2
  • Area: From 65
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Opera Suite - 1 king-size bed, 1 unit, penthouse floor, expansive windows

  • Max. number of persons: ‌2
  • Area: From 97
  • Views: City side, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

LE RENOIR

Type of cuisine: Gourmet

Inspired by French cuisine and infused with international flavours, the restaurant Renoir offers fine, inventive cuisine utilizing local products. A pleasant and spacious terrace welcomes you during the warm season to make your stay even more enjoyable.

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Allow yourself to relax in refined surroundings and your mind to wander in the comfort of one of our elegant leather armchairs: enjoy a French style coffee break, refreshments, and cocktails. Our staff will cater to your desires.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 351 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Sofitel Montréal Golden Mile

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

8,885 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,656 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Comfortable

Customer review rating 4.6/5

Anonymous Business - 10/06/2019 AccorHotels certified review

Comfortable stay. Given the quality of the hotel I was surprised how small and cramped the gym was. The fridge in my room was noisy and on one night the guests in the room next to me were very noisy. Otherwise I thought the room was very comfortable and I thought the fast-checkout was great.

Dear Andrew R., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Exceptional service

Customer review rating 4.6/5

D S. Couples - 09/06/2019 AccorHotels certified review

We had plans for a happy weekend away in Montreal, staying at the Hotel Sofitel. My husband awakened unwell Sun morning. We therefore decided to return to Ottawa as soon as possible. However, I had trouble getting our bus tickets changed when I tried calling Greyhound. I spoke with the hotel concierge, Maxine Denier, who managed to change the time of our departure and to print replacement tickets. He devoted nearly an hour to solving our problem and did so in a most pleasant manner and very efficiently. We remain very thankful for his help.

Dear Robert s., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Director of Team Administration

Customer review rating 4.6/5

Grant C. Business - 09/06/2019 AccorHotels certified review

Terrific. Service was exceptional, food was very very good, property is very nice. The feedback from the group was very positive.

Dear Grant C., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot Directeur général

Perfect location and very comfortable room; service when it related to reservation and finance could be improved

Customer review rating 4.6/5

S. Couples - 09/06/2019 AccorHotels certified review

The hôtel is perfectly located and the room we stayed in was perfect. Breakfast is excellent. A suggestion for improvement is related to how you treat the financials. We provided a credit card to guarantee reservation. A few days before our stay we received an email saying that our reservation would be cancelled if payment for our room does not go through within the end of the day. We were travelling at the time and would be in MONTREAL in the next couple of days for the McGill graduation of our daughter. The email was surprising, as we expected that all would be guaranteed by our credit card and payment would happen when we leave. When calling the hotel, all was sorted and the person on the phone told us there was no problem. We also noticed a couple of transactions of « funds blocked » from Sofitel on our credit card. On arrival the person at the check-in desk was very nice but helpless answering any question regarding these transactions. She could provide us though with a print out of what the expected bill would be and how much had been blocked already on our credit card. Also on one hand you provide self service check in to speed up check in which is then slowed down by that discussion. The next morning at breakfast we handed in a coupon for breakfast as we had prepaid our breakfast. There was only 1 coupon for each day and there were 2 of us. We had to deal with the ignorance of the breakfast staff about thé hôtels processes as she insisted to have 2 coupons. So all in all we enjoyed our stay very much. This is why we take the time to provided this feedback. We believe you should review your finance processes on reservation and make sure your customer facing staff can support your internal processes.

Dear Caroline S., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Everything was great!

Customer review rating 4.6/5

Janice B. Families - 09/06/2019 AccorHotels certified review

As always we had a wonderful experience. Staff was accommodating, room fantastic and food delicious.

Dear Janice B., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Exceeded my expectations

Customer review rating 4.6/5

Anonymous Business - 08/06/2019 AccorHotels certified review

Outstanding. The team is extremely accommodating and go out of their way to ensure your stay is positive.

Dear Ann W., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Excellent Staff in a comfortable modern setting!

Customer review rating 4.6/5

Ralph C. Business - 07/06/2019 AccorHotels certified review

Everyone was friendly and professional. Hotel was modern and clean.

Dear Ralph C., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Very smooth checkin/checkout process. The attendant on duty was extremely professional.

Customer review rating 4.6/5

Ba Business - 07/06/2019 AccorHotels certified review

Spent just one night. so not much to say. The room was clean and everything worked perfectly.

Dear Bouhari A., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Amazing

Customer review rating 4.6/5

Zach Business - 06/06/2019 AccorHotels certified review

One of the best hotels at which I have ever stayed.

Dear Zachary R., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Luxury

Customer review rating 4.6/5

Ml Families - 05/06/2019 AccorHotels certified review

Beautiful room, great location and thoughtful staff.

Dear Mark L., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Fabulous! Your staff is amazing and so attentive.

Customer review rating 4.6/5

Rochel S. Families - 05/06/2019 AccorHotels certified review

The staff was superb! So cordial and helpful. There was no wait time checking in and our car was brought to us within minutes of our request. Loved the morning coffee!!

Dear Moshe S., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager
Customer review rating 4.6/5

Cuthbert R. Business - 05/06/2019 AccorHotels certified review

My stay was NOT satisfying at all. - Sofitel is a preferred hotel on our corporate list with a rating of 5 stars. - I debated booking with the Marriott that was similarly priced and decided on the Sofitel to my disappointment. - There was an issue with my reservation and I had to call the hotel to resolve. I was placed on hold for over 12minutes and transferred to three different persons before I was able to get a very simple resolution. - At the hotel I found the carpets in the elevator to be dirty and worn. - The room was much smaller than I was used to for this caliber of hotel - The staff were not very accommodating - On every occasion I had to wait for an extended period for my vehicle to be brought up by the valet. on one occasion I waited for over 20 minutes from the time I called from my room to the time I actually received the car. - In conclusion, I would not stay at this hotel again and neither would I recommend it to any of my colleagues and in fact would suggest that this not be one of the BMO preferred hotels.

Dear Cuthbert R., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot, General Manager

Great night of sleep

Customer review rating 4.6/5

Priscilla Friends - 05/06/2019 AccorHotels certified review

Bed is awesome, Bose stereo to lull me to sleep

Dear Yuen S., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot, General Manager

Good; not great stay

Customer review rating 4.6/5

Sean Couples - 04/06/2019 AccorHotels certified review

We were given a corner (adjoining room) and the room wasn't as nice as we normally get. Service was great (as usual).

Dear Sean M., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you back to Sofitel Montreal Golden Mile. Sincerely, Marc Pichot General Manager

Great service

Customer review rating 4.6/5

Jose D. Couples - 04/06/2019 AccorHotels certified review

Enjoyable

Dear Jose D., Thank you for taking the time to share your comments concerning your stay at the Sofitel Montréal Golden Mile. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated your “ breakfast” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Marc Pichot, General Manager

Wonderful stay!

Customer review rating 4.6/5

Rishika Couples - 04/06/2019 AccorHotels certified review

We had a lovely experience at Sofitel Downtown Montréal. The entire team were friendly and accommodating. Sara Viaud was especially helpful. She went above and beyond to make our stay delightful.

Dear Raviraj S., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Service great, nice room, bed was surprisingly uncomfortable for multiple nights.

Customer review rating 4.6/5

Kim S. Families - 04/06/2019 AccorHotels certified review

Lovely on the surface, but seriously, your gorgeous and comfy looking beds are actually much too soft and I left with back and neck problems. My mother also reported the same thing in her room and declared she could not stay at this hotel again.

Dear Kimberly S., Thank you for taking the time to tell us about your experience at the Sofitel Montréal Golden Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Pichot, General Manager

Fun and relaxing

Customer review rating 4.6/5

Eric Couples - 04/06/2019 AccorHotels certified review

From the time we arrived our stay was great. Check in was quick and easy. We were greeted by the on duty manager and directed to our room quickly. Any questions we had during our stay were quickly answered and the concierge helped us with dinner reservations.

Dear Eric C., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem you had at Renoir and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

The customer service and bell boy staff were impeccable with checking in and checking out!

Customer review rating 4.6/5

Kristina Business - 03/06/2019 AccorHotels certified review

The rooms were very clean and beautifully designed. I love the bed and the pillows. The bathroom was a nice treat to have for extra warmth.

Dear Kristina S., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager

Excellent

Customer review rating 4.6/5

Anonymous Solo - 03/06/2019 AccorHotels certified review

Excellent

Dear Eteena T., We very much appreciate your comments regarding your stay at the Sofitel Montréal Golden Mile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Pichot General Manager
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