Hotel - Novotel Beijing Xin Qiao
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Novotel Beijing Xin Qiao Hotel

4.0/5 2,906 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Paying)
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Beauty salon
    • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage
    • Sauna

Catering

  • Breakfast
  • 4 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 700 rooms
  • 693 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Satellite/cable colour TV
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,624 reviews

Our guest reviews for Novotel Beijing Xin Qiao

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,906 reviews
Family - 12/11/2018 TripAdvisor review
« Enjoyable Stay »

Amidst a very different culture, we found the hotel familiar and friendly. Since not many in our country goes to China for sightseeing/vacation because of the language barrier, we chose Novotel to make the trip less daunting. We were allowed to check in early and check out late. The staff were helpful and courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We would like to thank you for choosing the Novotel Beijing Xinqiao as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here. It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. We are looking forward to your next visit! Kind regards Hotel Management

Rolanda V. A. Couples - 07/11/2018 AccorHotels certified review
« 6 day stay in Novotel Beijing Xinqiao »

Overall, the experience was good. The check in counter was excellent. The ladies speak excellent. We have difficulties with our train tickets to Mongolia. The concierge, Billy, was so helpful and after one email to Moscow the tickets were delivered. Billy was waiting for me the next morning to hand over the tickets, even though their were in my husband's name. The Tour guide check was so very helpful..don't waste time trying to book tickets online for Great wall just do it downstairs. The one constructive feedback I have is that, all staff should have a good understanding of English not just front office staff. I am a silver member of Accor and travel globally

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Rolanda Van A., We very much appreciate your comments regarding your stay at the Novotel Beijing Xinqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josephine Liu Front Office Manager Novotel Beijing Xinqiao

Gary D. Friends - 04/11/2018 AccorHotels certified review

The hotel went above usual to accommodate us this time as we had no reservation for the night of 26Oct... I did had a reservation for the 27Oct... I want to thank the hotel and Mary Goh for the help with freeing my "non refundable" issue last time...my record of staying at the hotel over the last 15 years must have helped...Thank you again...we are returning 11Nov for 2 nights again and again 07Dec... I will enjoy my "silver" status again...many thanks again and see you soon...Mary, your staff is great...keep up the great work...see you soon...rgds Gary Dawson Calgary Canada

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Dawson G., We very much appreciate your comments regarding your stay at the Novotel Beijing Xinqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josephine Liu Front Office Manager Novotel Beijing Xinqiao

Anonymous Families - 02/11/2018 AccorHotels certified review
« So so »

Thank you for early check in . Room quite old , plenty of food but not tasty. Smell smoking in corridor. Good location next to subway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Pongtep V., We very much appreciate your comments regarding your stay at the Novotel Beijing Xinqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The entire hotel is non-smoking and we keep improving the strict enforcement of this government policy. We apologize in regards to the issue with certain guest smoking inside their rooms even thought is not allowed by government regulation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josephine Liu Front Office Manager Novotel Beijing Xinqiao

Family - 02/11/2018 TripAdvisor review
« Central location but the rooms need upgrading »

The location is great with the subway just in- front of the hotel and shopping malls/foods are within walking distance.We stay in B Wings and the rooms really need upgrading to maintain the reputation of Novotel. This is so far the worst Novotel chain which I had stayed.Luckily the beds were okay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We would like to thank you for choosing the Novotel Xinqiao Beijing as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here . It is with regretted to read that the room overall condition was below our and your standard and we can assure you that this is not the norm. Your detailed comments are shared with the concerned managers and we will use them as a case study for our team members to analyze where the break downs of work and communication flows happened. As for the rooms condition we are now in progress of finalizing the plans for a partial renovation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Hotel Management

Tanaporn J. Families - 01/11/2018 AccorHotels certified review
« Overall is good »

Check in was a bit slow and breakfast was extremely full however hotel in good location and easy to access. Some staff cant speak English

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Ratchaya T., We very much appreciate your comments regarding your stay at the Novotel Beijing Xinqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also have noted your comments in regards to the check-in speed and staff language and can assure you that we will make necessary adjustment to our training methods, which is part of our ongoing improvement plan. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josephine Liu Front Office Manager Novotel Beijing Xinqiao

Geoff Solo - 01/11/2018 AccorHotels certified review
« Good Hotel with helpful staff »

Great for my first 4 day visit to Beijing. Good breakfast buffet. Helpful tour desk for trips to Great Wall/Dingling tombs and Forbidden city/Temple if Heaven/Summer Palace. 20 mins walk from Tiananmen square. Enjoyed business floor room for casual food and drink after hard day's sightseeing. Enjoyed a visit to the Basement Spa with hot spring water pools and massage. Staff all very helpful with good English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Geoff C., We very much appreciate your comments regarding your stay at the Novotel Beijing Xinqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josephine Liu Front Office Manager Novotel Beijing Xinqiao

Solo travel - 01/11/2018 TripAdvisor review
« Great hotel 20 minutes walk from Tiananmen Square »

Breakfast buffet excellent. Tour desk very helpful and useful for first time visitor to Beijing. Enjoyed the basement Spa pools and massage facilities. Executive floor ideal for casual evening food and drink after hard day sightseeing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We would like to thank you for choosing the Novotel Beijing Xinqiao as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here. It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. We are looking forward to your next visit! Kind regards Hotel Management

Samar J. ,. L. H. A. K. H. Families - 30/10/2018 AccorHotels certified review
« Amazing! »

My experience was wonderful! Mr. Julian was amazing , helpful, always helping us .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Samar Mohamad J., We very much appreciate your comments regarding your stay at the Novotel Beijing Xinqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josephine Liu Front Office Manager Novotel Beijing Xinqiao

Angie J. Friends - 29/10/2018 AccorHotels certified review
« As expected »

No surprises. No extras. As expected. Generally good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Angelina S., We very much appreciate your comments regarding your stay at the Novotel Beijing Xinqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josephine Liu Front Office Manager Novotel Beijing Xinqiao

O. C. A. Families - 28/10/2018 AccorHotels certified review
« we had a good stay »

Breakfast was good. The travel counter in the hotel was helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Choon a. O., We very much appreciate your comments regarding your stay at the Novotel Beijing Xinqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josephine Liu Front Office Manager Novotel Beijing Xinqiao

Frank C. Business - 28/10/2018 AccorHotels certified review
« Feel like home stay »

Great. Feel like home. Staff are friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Chi Shing C., We very much appreciate your comments regarding your stay at the Novotel Beijing Xinqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josephine Liu Front Office Manager Novotel Beijing Xinqiao

Glen P. Couples - 26/10/2018 AccorHotels certified review
« Low Stress Holiday »

Your hotel made traveling easy. We were able to rest is comfortable beds, get up for a good breakfast ready for the days adventure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Glen P., We very much appreciate your comments regarding your stay at the Novotel Beijing Xinqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josephine Liu Front Office Manager Novotel Beijing Xinqiao

Bo C. Families - 22/10/2018 AccorHotels certified review
« Dr. B. C. »

The services are generally excellent. The restaurant didn't accept my membership LE CLUB ACCORHOTELS CLASSIC : 30…3836 for discount. It was confusion why it wasn't accepted. The booking was unsuccessfully when I tried to use my Australian Credit cards like last year. Only AliPay got success.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Bo C., We very much appreciate your comments regarding your stay at the Novotel Beijing Xinqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your detailed comments about the payment and Le Club Accor Members Card Discount are shared with the concerned managers and we will use them as a case study for our team members to analyze where the break downs of work and communication flows happened. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josephine Liu Front Office Manager Novotel Beijing Xinqiao

J C. Solo - 21/10/2018 AccorHotels certified review
« Relax trip in Beijing »

I like this hotel due to good location, services and price. The hotel locates just next to Chongwenmen subway station and also close to various bus stops. This provides me various options when travelling around the city. The hotel services are comprehensive and good, from meals, basic fitness equipment to staff responses. I stayed there for about 6 days with a reasonable price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Chun Yip C., We very much appreciate your comments regarding your stay at the Novotel Beijing Xinqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josephine Liu Front Office Manager Novotel Beijing Xinqiao

Friends getaway - 20/10/2018 TripAdvisor review
« Excellent location & value for money »

Standard business hotel at the center ring of Beijing. 1-2 subway stop from Tiananmen, Tiantan, Wangfu. Hotel with a history & the facility clearly showed its age. Cleaning staff was polite & did an awesome job with our room for 5 nights. Construction work on the street from midnight-2am of 4th night was unavoidable but a notice to guest would be helpful. Overall great value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We would like to thank you for choosing the Novotel Beijing Xinqiao as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here. It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. We are looking forward to your next visit! Kind regards Hotel Management

Solo travel - 20/10/2018 TripAdvisor review
« A relax trip in Beijing »

I like this hotel due to good location, services and price. The hotel locates just next to Chongwenmen subway station and also close to various bus stops. This provides me various options when travelling around the city. The hotel services are comprehensive and good, from meals, basic fitness equipment to staff responses. I stayed there for about 6 days with a reasonable price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We would like to thank you for choosing the Novotel Beijing Xinqiao as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here. It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. We are looking forward to your next visit! Kind regards Hotel Management

Yvette Families - 19/10/2018 AccorHotels certified review
« Excellent service, amazing facilities »

Brilliant- couldn't have been better!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Yvette K., We very much appreciate your comments regarding your stay at the Novotel Beijing Xinqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josephine Liu Front Office Manager Novotel Beijing Xinqiao

Courtney B. Families - 15/10/2018 AccorHotels certified review
« Needs were met »

Good experience as usual, I've stayed many times at your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Courtney Oneil B., We very much appreciate your comments regarding your stay at the Novotel Beijing Xinqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josephine Liu Front Office Manager Novotel Beijing Xinqiao

Geoffrey H. Families - 11/10/2018 AccorHotels certified review
« Perfect end to our Chinese holiday »

After staying in a range of hotels on our way around the country, it was fantastic to just get out of the subway and walk straight into the lobby at Xinqiao. It was nice to try different things in different cities, but by the end there, we just wanted a hotel that did it right. If we had started in Beijing, we probably would have taken it for granted that the room had everything we needed. Something so simple as being able to drop into bed at the end of the day and just turn on the TV, and not have to figure out how to get to the news or some sport. Bloody priceless when you have spent the whole day pushing through crowds. And the combination of the concierge and Premier Lounge meant that we had street level advice and didn't have to go out taking a gamble on a restaurant. When we wanted to go out for something to eat, we weren't making poor choices on an empty stomach and we were getting local secrets and booked tables. I think they may want to renovate the restaurant and the bar, but it felt so good to stay in a hotel where they had all of the hotel side of things under control and we could just do the touristing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Geoffrey H., We very much appreciate your comments regarding your stay at the Novotel Beijing Xinqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Josephine Liu Front Office Manager Novotel Beijing Xinqiao

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