Hotel - Novotel Beijing Xin Qiao
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Novotel Beijing Xin Qiao Hotel

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4.0/5 2,645 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Paying)
    • Reduced mobility facilities
  • Breakfast buffet
  • Fitness centre
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Paying)
    • Reduced mobility facilities
  • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Beauty salon
    • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Outdoor tennis court
  • Bowling  (Nearby)

Catering

  • Breakfast buffet
  • 4 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 700 rooms
  • 693 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,810 reviews

Our guest reviews for Novotel Beijing Xin Qiao

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,645 reviews
AccorHotels certified review
Darryl Families - 15/10/2017
« A nice stay overall »

We found rubbish and clothes under the bed. The shower head was loose and blocked, so the water sprayed everywhere but down. The buffet breakfast was very good. Otherwise, the stay was good.

AccorHotels certified review
Colleen A. Friends - 11/10/2017
« Rugs very dirty »

Your your rooms are very dirty. We like the location of the hotel but will be looking for something better as your prices have gone way up. Not getting a good value for the price

AccorHotels certified review
Den Business - 11/10/2017

Helpful staff and comfortable accommodation. However my handle of luggage was broken by the staff.

AccorHotels certified review
Roy D. Couples - 11/10/2017
« The cleanliness and service is of a very high standard »

Check-in was smooth and the room was ready at 0915 am which was great after a long night flight from the UK. The staff at the premier floor were very friendly and attentive and most of all professional. The breakfast and happy hour food was very good.

TripAdvisor review
Couples - 10/10/2017
« No one understands English »

No one understands English. Location super. Accommodation average. In room quality needs upgrade. Breakfast not of very good quality. Some food is not palatable. Lounge snacks should be better. Wifi atrocious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We would like to thank you for choosing the Novotel Beijing Xinqiao as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here . It is with regret to learn that you we failed to deliver the service and quality you expected as a valued guest and we would like to apologize for it. We have noted your comments in regards to the staff English language and can assure you that we will make necessary adjustment to our training methods, which is part of our ongoing improvement plan. We will definitely look into the details you mentioned and work with the respective managers on possible improvements. We are looking forward to your next visit! Kind regards Hotel Management

TripAdvisor review
Couples - 09/10/2017
« great room, helpful staff, excellent location »

stayed 6 nights in October, high quality room, fantastic location just outside Congwenmen station. staff friendly and helpful. good choice for breakfast, if sometimes busy, but staff keep things replenished.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest We would like to thank you for choosing the Novotel Beijing Xinqiao as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here. It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. We are looking forward to your next visit! Kind regards Hotel Management

AccorHotels certified review
Susan K. Solo - 05/10/2017
« My Beijing Home »

I felt welcomed from the time I entered the hotel. The staff is sincere in its desire to serve and make your stay comfortable. The room was clean and comfortable. The only problem, which I didn't report was my TV. Some channels (CNN) had no sound. The French channel, which I like to watch to practice my French was only in black and white. I'd rather you had the BBC than CNN. The set in room 1228 needs to be replaced. The food in the premiere lounge was quite varied and tasty, though the cocktail hour hot dishes were somewhat bland.

AccorHotels certified review
W. Solo - 05/10/2017

Location is good but confusing life lobby is a turn off. Bell boy not very helpful when asked for direction.

AccorHotels certified review
Bombe Z. Business - 04/10/2017
« Very good »

Friendly staff, good service.

AccorHotels certified review
Anonymous Couples - 02/10/2017

Excellent Hotel! Smoke Free!!!! This is the only hotel in China that I have stayed in that did not smell of smoke. Clean and bright rooms with excellent windows. Excellent Staff!

AccorHotels certified review
Linda K. Friends - 02/10/2017
« Central location close to main attractions. »

Directly opposite an underground metro station, easy to get around. Breakfast buffet was plentiful and varied, something for everyone. Hotel staff very helpful, clean comfortable rooms. Would definitely recommend this hotel.

AccorHotels certified review
Manjula Friends - 29/09/2017
« busy hotel »

We did enjoy our stay and the breakfast was great. Restaurants were laid out beautifully, the food was great and scrumptious. We wanted to go to the market and the counter staff couldnt understand us. Except for Julian (Tunisian) who spoke English and Chinese was able to direct us to the place we wanted to go. Shopping in the area was good. There was a large hospital close by to the hotel and we found there were many people in and out of there.

TripAdvisor review
Couples - 28/09/2017
« Amazing hotel »

We went for our honeymoon the location is excellent with the subway on your door step the rooms are fantastic clean, the staff amazing especially Julien the guest experience manager who can not do enough for you, the hotel buffet is excellent and well worth the money even free wine 🍷 included, but avoid the tour operator at all cost inside as it do not belong to the hotel and we used it and involve scams in the tour we took, there is a bank next door,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest We would like to thank you for choosing the Novotel Beijing Xinqiao as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here. It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. We are looking forward to your next visit! Kind regards Hotel Management

AccorHotels certified review
Irene H. Couples - 26/09/2017
« Mrs irene h. »

Overall my stay was good. I'm just disappointed that I had to switch rooms. I had 2 reservations one on my own which was a standard room on the 10 th floor. The folk day I was on a tour and reserved a room on the executive floor. When we checked in the first night we asked if it was possible to stay in the same room for the duration of our stay . They said that they couldn't do it. So we had to checkout the next morning and recheck in later on the day. We were then assigned the same exact room on the 11 floor which wasn't on the executive floor like we paid for. After complaining we were then move to the 12 floor. What I don't understand is since the rooms were no different why couldn't we just be out on the 12 floor from the first night? Someone else from our tour group was in the same situation and was able to stay on the executive floor for her entire stay I hope when I go to the Pullman in Shanghai on oct 4 I will not have the same problem

AccorHotels certified review
Anonymous Business - 26/09/2017
« Friendly service »

Nice hotel

AccorHotels certified review
Qifeng Families - 25/09/2017
« Great service »

Staffs are very friendly. They are happy to provide assistance and tour guide

AccorHotels certified review
Guangyuan F. Business - 25/09/2017
« Although the room is not big, but the whole feeling is very clean, including cloth grass, carpet »

Although the hotel has been built for a long time, the overall feeling is still very good. It meets the standard of NOVOTEL, which is quiet and has a good night's rest

AccorHotels certified review
Dongyang X. Families - 24/09/2017
« noisy »

Room has a door connect to nearby room. Guest in the nearby room were making phone call around 1am, very loud, insulation doesn't work, couldn't sleep

AccorHotels certified review
Anonymous Solo - 24/09/2017
« Good location, good service, value for money »

Hotel is very accessible via subway line2 which links to all other lines and provides great access to the central tourist sites. Staff are helpful and make good effort to communicate in english. Brrakfast spread is reasonable but has a lot of room for improvement.

TripAdvisor review
Couples - 24/09/2017
« short stay »

Was an ok hotel but some of the staff were snippy, and especially in the restaurant reception. The room was ok but the restaurant buffet was of very poor quality. Seems to be an older hotel that has seen its better days. Overall ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest We would like to thank you for choosing the Novotel Xinqiao Beijing as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here . It is with regretted to read that the room overall condition was below our and your standard and we can assure you that this is not the norm. Your detailed comments are shared with the concerned managers and we will use them as a case study for our team members to analyze where the break downs of work flows happened. As for the rooms condition we are now in progress of finalizing the plans for a partial renovation. It is thank to guest like yourself that we are able improve and rest assured that we listen to our guest. Once again our sincere apology for the short fall in certain areas and We are looking forward to your next visit! Kind regards, Hotel Management

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