Hotel - Novotel Beijing Xin Qiao
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Novotel Hotel

Novotel Beijing Xin Qiao Hotel

1 Chong Wen Men Xi Da Jie 
100005  BEIJING
CHINA

2,593 reviews
TripAdvisor Rating Based on 2,593 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Paying)
    • Reduced mobility facilities
  • Fitness centre
  • Massage
  • Outdoor tennis court

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Paying)
    • Reduced mobility facilities
  • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Beauty salon
    • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Outdoor tennis court
  • Bowling  (Nearby)

Catering

  • 4 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 700 rooms
  • 693 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,639 reviews

Our guest reviews for Novotel Beijing Xin Qiao

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,593 reviews
AccorHotels certified review
Anonymous Business - 19/07/2017
« Historical hotel but it's best days are behind it now. »

The hotel is ideally situated close to shops, restaurants and attractions. However it is the worst hotel I have stayed at in China. The room was OK but smelled of cigarette smoke. The lifts were terrible. The breakfast was fairly poor.

TripAdvisor certified review
boontee8 Family - 16/07/2017
« summer vacation in beijing »

hotel location is great next to metro. near by is a shopping mall. However, we had 2 rooms with 3 bed which the bathroom shower space is less than 1 m square, use shower curtain instead of door, water leaks out from the shower are during shower. one room with block drain and has no shower door. this 3 bedroom is large size, good for large family. elevator speed is slow. general is not a bad hotel. just need to attention to the small details

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest We would like to thank you for choosing the Novotel Beijing Xinqiao as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here. It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. We will definitely look into the details you mentioned and work with the respective managers on possible improvements. We are looking forward to your next visit! Kind regards Hotel Management

AccorHotels certified review
Lee F. H. K. Families - 13/07/2017
« Nice hotel, convenient location & efficient service at reasonable price »

Booked a three single bed room & hotel upgraded us to a suite! Hotel is a bit old but cleanliness is still ok. Counter staff speaks good English so communication is efficient. Overall satisfied with the service & will recommend to friends.

AccorHotels certified review
Umesh Business - 12/07/2017
« Satisfactory »

No welcome drink given at check in, I was told my room was upgraded, but then it seemed the receptionist got distracted by another guest (who couldn't be bothered to line up and just cut in complaining about his room key). She decided to drop my check in process and went to help out the other guest? I found that a bit strange. I would have expected her to ask another colleague to step in but she didn't. Thank you for the wine bottle in the room, it was very nice, along with the fruit too. Check out process was very efficient and I appreciate that. Didn't really get the use the hotel services much as was always out at work this trip.

AccorHotels certified review
Rich Solo - 12/07/2017
« Average »

Promised upper floor with views in the description of what I booked... given 2nd floor looking into horrible back of buildings

AccorHotels certified review
Elaine J. Friends - 11/07/2017
« Staff treats me really good »

The staff always goes out of their whey to make my stay really great

AccorHotels certified review
Esmeralda A. Families - 11/07/2017
« Convenient located hotel »

1- The people smoke inside de rooms 2- When walking on the corridors you notice the smell of people smoking in their rooms 3- Room 1142 needs to oil the door, too much noice when open 3- Room 1142 missing umbrellas 4- Executive Lounge breakfast buffet needs more variety same as Citrus Restaurant 5- The Staff very polite and friendly and always smiling

AccorHotels certified review
Alfred C. Friends - 10/07/2017
« Should more focus customer queries and follow up »

I have 2 bookings for my stays.To avoid communication issues, I have already made very clear about my case and requirements. However the responsible for Accor queue is still unclear even I show her my emails. The room assigned on 11 floor is very bad. Shower, power socket, hair dryer & pot are all not ready for guests to use. I am not sure why room can be assigned to a customer. After changing the room, still got issue for bath room and toilet. Got access issue when I am back on 1 Jul. That has been reminded several time during my check in. Problem still happened. I wait the accorplus service counter for help but no one care me for 10 mins until i ask someone walking inside counter for help. I note that even guest relationship manager still will not help the customer proactively until asking for. What an awful service. Finally I met Celine from G/F front desk manager responsible and Bobby on 12/F lounge. both of them can make me feel customer focus finally. Look forward the improvement.

AccorHotels certified review
Chew K. Friends - 09/07/2017
« Good service, friendly staff, good location. »

Our group of 18 senior citizens from Singapore feel satisfied with what they got in your hotel from front counter, breakfast, guest rooms, friendly staff to location etc.

TripAdvisor certified review
Couples - 09/07/2017
« Vacation trip »

The lounge was very good and keept a very goopd service one outstanding person was Bobby. Bobby made our visit much better a lot of help fro his side. It was also a lot help from the other hotel staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest We would like to thank you for choosing the Novotel Beijing Xinqiao as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here. It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members especially with Bobby. We are looking forward to your next visit! Kind regards Hotel Management

AccorHotels certified review
Marcel Couples - 07/07/2017
« Great Locations »

Great Breakfast, Rooms on A-wing quite old (renovations are needed) since almost 20 years.

AccorHotels certified review
Chris M. Business - 06/07/2017
« Very satisfied »

I have a little advice, because we are going to business this time, has been hoping to have a business suite, but until the last two days to us, we are very troubled, but fortunately your hotel staff Star, Cindy and Lily handle very good, no Let us have any complaints, hope that such a good waiter to nurture, so as not to brain drain

AccorHotels certified review
Andi D. M. Families - 05/07/2017
« The Hotel situation is just accross the MRT Station Exit . Tiannamen and which is the Heart of Beijing is just 1 MRT station away from our Station. Novotel is a wellknown Hotel Chain with Good Reputaion worldwide. »

We have a lovely stay.. amenities in the room are complete.. nice hotel staff .. enjoyable stay..and will definately come back again when visiting Beijing in the future.

AccorHotels certified review
Helen Friends - 03/07/2017
« Very helpful staff. »

I found the staff very helpful with matters such as checking currency (to avoid forgeries), paying for services, locating ATMs.

AccorHotels certified review
Bayu W. Families - 02/07/2017
« Good hotel »

Nice room, good facilities, good location (in front of chongwenmen subway station)

AccorHotels certified review
Treetape T. Couples - 01/07/2017
«  good location »

The hotel is in the very good location with just a few steps to the metro line. The room is a bit old but equipped with everything you need. I love the mattress which is very comfortable and provide you great relaxing after your tired day.

AccorHotels certified review
Anonymous Families - 01/07/2017
« fair »

everything is ok, except the bed were very hard and we can feel the spring touching our back.

AccorHotels certified review
Vivian Families - 30/06/2017
« Vivian  »

Worth the price, overall we are happy with this experience. recommend this hotel to travellers. Thank you.

AccorHotels certified review
R Business - 29/06/2017
« the facitility in the hotel room is old. »

not bad

AccorHotels certified review
Dave D. V. C. Solo - 28/06/2017

I have stayed in this hotel over 65 nights in the past 5 years or maybe more I never recieve free breakfast I love the location but come on the rate is the same on the internet as a loyalty member the airline rate has gone way up I do never complain but you know I have been loyal to you for years at this hotel

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