Hotel - Mercure Guarulhos Aeroporto Hotel
Mercure Hotel Mercure Hotel

Mercure Guarulhos Aeroporto Hotel

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4.0/5 836 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Wheelchair access
  • Outdoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Wheelchair access
  • INTERNACIONAL DE GUARULHOS
  • Languages spoken at the hotel
    • Spanish
  • Reception open 24 hours a day
  • Early check in from 8am
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 16 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available  (Nearby)
See all services

Hotel location

Our rooms

Choose a Standard or Superior apartment, both with kitchen and pleasant decor.

  • 107 rooms
  • 40 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,974 reviews

Our guest reviews for Mercure Guarulhos Aeroporto Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 836 reviews
AccorHotels certified review
Ken S. Business - 02/10/2017
« Great stay. »

Impreased by the service aand efficiency

AccorHotels certified review
Fenel B. Friends - 01/10/2017
« opinion and thanks. »

I hold to thank you all for the receptions and cares that you left there for me. i have not deceive of my choice. Keep doing the best you can

AccorHotels certified review
Marco P. Business - 01/10/2017
« Good overnight stay while commuting between China and Bolivia. »

A comfortable, restful overnight stay as a much needed pause after arriving from China on my way back to my country, Bolivia, plus a good breakfast.

AccorHotels certified review
Haluk I. Business - 27/09/2017
« Staying at Mercure Hotel »

I liked Mercure Aeroporto Guarulhos Hotel. And my stay will be ended in December. I hope that we will not face any problem. Thanks for your support.

AccorHotels certified review
Cesar R. Business - 25/09/2017
« Friendly staff, clean and spacious apartment. Well equipped with all necessary supplies. »

Everything was great. No complaints

AccorHotels certified review
Romeo Business - 25/09/2017
« Convenient located hotel »

The overall experience was satisfactorily. The staff at the front desk was very friendly and kind, and could speak English. The personnel at the in-house restaurant couldn't speak English though, and that was sometimes a problem when ordering food. The location of the hotel is close to the center, so I could just walk. There's a Wallmart supercenter within 4 minutes of walk from the hotel; I could see the roof from my room (11th floor). I think that this hotel is an excellent choice.

AccorHotels certified review
Alberto Couples - 12/09/2017
« Nice »

Staff was very polite and helpful. Room was very clean and big. Pleasant view from the window. Food was ok, didn't have time to eat the breakfast. Furniture felt a little bit old and wall plugs were at weird places. Missed some lights as the room was kind of dark. Overall it was a nice stay.

AccorHotels certified review
Julia Families - 01/09/2017
« Spacious appartment close to the airport »

The reception was very efficient, friendly and rapid with the check-in. The room was spacious, and the sofa-bed was prepared already for our son. A call to room service to order diner was complicated, they did not speak any English and did not understand what we wanted to order. The reception helped us finally, but it took quite some time. The room does not have any 220 volt plugs, making it difficult to liad our computers.

AccorHotels certified review
Jb Couples - 29/08/2017
« Wonderful experience »

Quiet rooms, courteous and professional staff and great customer service.

AccorHotels certified review
Vanderlei K. Business - 22/08/2017
« Satisfatory »

I have presented a great experience at my time. I only think the coffee price is a little abusive.

AccorHotels certified review
Anonymous Business - 19/08/2017
« Normal »

Dentro da expectativa

AccorHotels certified review
Derek Business - 17/08/2017
« Great service and clean rooms. »

Hotel staff were amazing.

AccorHotels certified review
Todd Business - 14/08/2017
« Overall a nice hotel that was clean and in a convenient location. Staff was helpful. »

Overall a good experience with a helpful team and nice clean rooms.

AccorHotels certified review
Dora Families - 08/08/2017
« Hungary, Budapest »

It was a pleasant day after a tiring, long flight. I can recommend it!

AccorHotels certified review
Marcelo S. Couples - 07/08/2017
« Very pleasant and useful »

Mercure Guarulhos Aeroporto is very convenient to who need a short stay due to flight delays/cancellations or connections. It have a good restaurant, nearby convenience store, and a very kind staff.

AccorHotels certified review
Pimpinal Families - 26/07/2017
« Excellent »

Professional and accommodating.

AccorHotels certified review
Andy S. Solo - 26/07/2017
« Strong Odors from room 2002 »

I stayed in room 2002 on 2017.07.17. There was a strong pungent odor emanating from the kitchen area. I opened the windows and took a wet rag to cover up the sink opening. This helped to alleviate some of the smell, but I had to keep the windows open all night when it was only 10 C outside temperature, making the room extremely cold. I checked out of the hotel and went to another hotel the next day. Also, all the electrical outlets are only for Brazil style plugs. There are no outlets that allow for UK, US/Japan, Europe Type E/F style plug.

AccorHotels certified review
Carlos M. Business - 25/07/2017
« GOOD HOTEL AT THE AIRPORT »

Well located. Good rooms. Transfer to airport.

AccorHotels certified review
Eivin L. C. Business - 21/07/2017
« Hotel experience fine, Airport transfer not »

Hotel and restaurant is fine. However, I booked your airport transfer. I was going to domestic terminal 1. The driver drove to terminal 2 where everybody in the bus left except me. The driver then told me that I should also leave here at terminal 2, because there was a path from terminal 2 to terminal 1, where I could walk. However, this is not true. I almost missed my plane, as I had to ask several people before I realize that I had to grab a taxi in a hurry. Please show your drivers an Airport map, thanks.

AccorHotels certified review
Fabio R. Business - 18/07/2017
« I'd like to take a better breakfast »

I didn't have a big problem , but I'm vegan and I had difficuties to find the vegan options during the breakfast. I think the hotel could offer more vegan options and better identify the options avaiable.

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