Hotel - Grand Mercure Brasilia Eixo Monumental
section.presentation.hotel.accorhotels
Grand Mercure Hotel

Grand Mercure Brasilia Eixo Monumental

Setor Hoteleiro Norte quadra 5  Bloco G 
70710300  BRASÍLIA
BRAZIL

325 reviews
TripAdvisor Rating Based on 325 reviews
See rates
Best price guarantee
From
From 189.00 BRL Non member rate
From 170.10 BRL Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Accessible bathroom
  • Pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Solarium

Catering

  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

The Grand Mercure Brasília hotel offers a comfortable and modern setting, as well as Standard and Superior Rooms and Executive and Luxury Suites (featuring 2 rooms), all with free WIFI.

  • 345 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Telephone in bathroom
    • Crib on request
    • Phone with 2 handsets in room
    • Minibar
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 7,922 reviews

Our guest reviews for Grand Mercure Brasilia Eixo Monumental

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 325 reviews
AccorHotels certified review
Priscilla Business - 17/09/2017
« Fair Stay »

It was a fair stay, since the standard rooms are still a little dated. Rooms with higher rates seem to be remodeled, which will probably welcome a better experience. It was the same as the other stays I had, but this time there was an inconvenient incident: I found trash left behind from the previous guest (a package of a cereal bar - not really a big deal), but makes one wonder how the cleaning process really works.

TripAdvisor review
Business - 14/09/2017
« Average »

The bathroom was not well cleaned, had hair on the floor. The room was very noise next to the elevator, we had to ask to change rooms, and we were offered to pay more for a better room, we accepted and it was this noise room. I believe they should give discount to stay in this room, not charge more.

Our hotel has responded to the review
Our hotel has responded to the review

Sra. Fátima, Agradecemos pela sua avaliação sobre a sua estada no Grand Mercure Brasilia Eixo Monumental. Peço desculpas pela falha na limpeza. Sua observação já foi repassada para a nossa Governanta. Atenciosamente, Marcelo Osorio Gerente de Recepção Grand Mercure Brasília

AccorHotels certified review
William Couples - 07/09/2017
« Excellent location »

This hotel is at an excellent location in central Brasilia. The main entrance and lobby are impressive and welcoming. In general reception staff were trained to a good standard (although didn't quite match Novotel Botafogo, Rio staff and quality of service). The lifts (essential) were quick and access to floors was controlled by room card, a good security feature. The room was very spacious, a good well appointed bathroom, comfortable bed, balcony, and clean: however, the carpet was rather tired and worn looking and some of the room furniture needed refurbishment/freshening up. There is a swimming pool on the room along with a gym. In August (winter in BSB) the water is freezing even when the sun is blazing. Breakfast is expensive but the actual room rate compensates by being pretty reasonable. Message taking by staff was very variable.

AccorHotels certified review
Anonymous Families - 06/09/2017

Very helpfull staff, good location. The breakfast price is too expensive, customer should be able to decide from buffet or ala carte menu.

AccorHotels certified review
Anonymous Business - 03/09/2017
« New rooms great - old ones old to avoid »

First two rooms had noisy and inefficient air conditioners, stained furniture and soft uncomfortable beds. Renovated room was good. Staff was not particularly nice at reception. Very nice at breakfast. Room service very uneven (not always salt, sometimes cold when arrived)

AccorHotels certified review
Marden Business - 01/09/2017
« room »

the hotel has wonderful rooms, but I do not know what happens, most of the time I'm always allocated in old rooms with a poor infrastructure and carpeting. When I ask for an exchange, alleging health problems related to the carpate, there is a negative, almost automatic.

AccorHotels certified review
Ronaldo A. Business - 25/08/2017
« Very Bad »

The room was totally inadequate to the rate. The air conditioning was not working and the aspect of the room is old.

AccorHotels certified review
Marcel S. D. A. Business - 17/08/2017
« Weekly business trip »

The hotel has a very friendly staff, good breakfeast but sometimes, when its really busy its a chaos. One of my stays I've waited half an hour for croissant that were finished, and unfortunately couldn't wait anymore. The wifi could be alot better, because are some dead spots on the floors. The hotel needs an upgrade on it's gym. Specially because you can see Athos Bulcao way better gym when we ride the elevator. I really enjoy the room upgrade that I got when I became a gold member, made me feel special. Although it only heappen one time, and I do stay every week at this hotel. Staff comes with some excuses, like the hotel is full ( but at the same time you can reserve one online, so you know is not fully booked). I really got used to stay here, those are the points that I think it could improve. Oh, the rooms below the 10th floor are really bad. They, like the gym, needed to be boosted up

AccorHotels certified review
Rafael Families - 08/08/2017

Great

AccorHotels certified review
Jimi Business - 01/08/2017
« Satisfactory »

My overall experience was very pleasant. The front desk staff were extremely helpful. The facilities in the room worked very well and there was minimal noise. The staff handling cleaning of the room and mini-bar inspection went about their work with minimal interferrence. The only downside is the absence of complimentary coffee/tea in the room and hot water kettle.

AccorHotels certified review
Anonymous Business - 30/07/2017
« very good and clean room, vey polite and friendly staff, good soups at room service and excellent breakfast. »

Very satisfied

AccorHotels certified review
Wesley Business - 28/07/2017
« The room was Ok but the Gym is horrible »

In the Gym there is no bikes, the equipment for muscles are very old, I could not even use, it is visible that the Hotel does not care about the Gym, because of that I would not come back to this hotel

AccorHotels certified review
Mike Business - 25/07/2017
« Great hotel with a few small problems »

Very good

AccorHotels certified review
Wilton B. Business - 24/07/2017
« Good »

The room is fantastic, but the meal is not good. I really didn't like the dishes I ate in the hotel.

AccorHotels certified review
Alfredo O. D. M. N. Business - 20/07/2017
« Just like any other hotel »

Good restaurant with honest price Rooms ok - could have better amenities BREAKFAST VERY EXPENSIVE - ACTUALLY MORE EXPENSIVE THAN DINNER

AccorHotels certified review
Jeroen D. G. Business - 11/07/2017
« Room are old and bad. There are good room that are new but don't get them »

The old hotel rooms you cannot rent anymore. You need to improve them. I will look for another hotel next time if I don;t get a new room. Come a lot in Brasilia but next week will stay in another hotel to check their rooms

AccorHotels certified review
Luiz C. Business - 11/07/2017

very nice,but we found difficult to get service at the bar ,the two times I was guest thi year at the hotel

AccorHotels certified review
Alex Business - 10/07/2017
« good, very good!! »

good, very good!!

AccorHotels certified review
Anonymous Business - 30/06/2017
« construction »

The second week I was there it sounded like a jack-hammer on the 4th floor. I could not work or do anything in my room. Then at checkout my bill was incorrect and the people at the desk could not correct it. It was a credit card and they could not credit the card back the amount for the extra day since I checked out early. They then asked about the bank they could send the money to, which makes no sense at all.

AccorHotels certified review
Elise K. Business - 29/06/2017
« My experience was very satisfied »

I've spent just night in Grand Mercure so I can say that the check in and check out were ok - people was very kind and trained. The room was clean, but now I remember that the closet door was broken.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 189.00 BRL Non member rate
From 170.10 BRL Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 160 m Mercure Brasilia Lider Hotel
Mercure Brasilia Lider Hotel
From
From 160.00 BRL Non member rate
From 144.00 BRL Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 10 km ibis Styles Brasilia Aeroporto (Opening July 2017)
ibis Styles Brasilia Aeroporto (Opening July 2017) Hotel
From
From 179.00 BRL Non member rate
From 179.00 BRL Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in BRASÍLIA
See rates