Mercure São Paulo Bela Vista Hotel 4 stars

TripAdvisor rating 4.0/5 747 reviews
Mercure São Paulo Bela Vista Hotel
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Leisure and activities
  • Indoor unheated pool
  • Fitness centre
  • Dry and Wet Sauna
Catering
  • Breakfast
  • 1 restaurant(s)
Business services
  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure São Paulo Bela Vista Hotel

Rua Maestro Cardim 407
Paraiso
01323000
são paulo
brazil

Tel: +551128537000

Fax: (+55)11/28537088

Contact email

Check-in from 12h00

Check out up to 12h00

  • ESTACAO SAO JOAQUIM :   SOUTH SAO JOAQUIM

  • By plane

    CONGONHAS AIRPORT At 6km / 3.73 miles

  • By plane

    GUARULHOS INT AIRP At 30km / 18.64 miles

GPS :-23.564738, -46.641155

Currently, close to our hotel

Sao Paulo Modern Art Museum, visit

From 01/01/2010 to 31/12/2019

At 2.1 km

The Banespa Building, visit

From 01/01/2013 to 31/12/2019

At 2.3 km

São Paulo Biennial of Contemporary Art - Videobrasil

From 09/10/2019 to 02/02/2020

At 2.3 km

Tour of the Estação da Luz

From 01/01/2017 to 31/12/2019

At 3.3 km

Museum of the Portuguese Language, Sao Paulo, visit

From 01/01/2017 to 31/12/2019

At 3.5 km

Pinacoteca, São Paulo State Art Gallery, visit

From 01/01/2011 to 31/12/2019

At 3.6 km

Serpentarium, Sao Paulo, visit

From 01/01/2017 to 31/12/2019

At 7.6 km

Tour of the Sao Paulo Contemporary Art Museum

From 01/01/2010 to 31/12/2019

At 8.2 km

Festival of Korean Culture

From 09/08/2019 to 09/08/2019

At 9.5 km

Formula 1 2019 Brazilian "Heineken" Grand Prix

From 17/11/2019 to 17/11/2019

At 17 km

Our accommodations

Superior Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Suite with 1 queen-size bed and sofa bed

  • Max. number of persons: ‌3
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Apartment with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Apartment with twin beds

  • Max. number of persons: ‌2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 105 m²

  • Maximum capacity: 150 people

Find out more

Our guest reviews for
Mercure São Paulo Bela Vista Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

5,652 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

747 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

A modern hotel on the verge of total excellence

TripAdvisor rating 4.0/5

Gilbraz S Couples - 18/07/2019 TripAdvisor review

I had to stay for more than 15 days, our stay was very good, to improve I would suggest a few things: (1 The wlakies talkies of the cleaning and maintenance staff can be adjusted to a lower volume as they are overly loud, beyond (2) After a long stay at the hotel, the ideal would be to facilitate the stay, not only to inform that the hotel would be crowded and should leave the place, without (3) The refectory during the cold was a refrigerator, because the walls are glass and without any type of heating, extremely uncomfortable during breakfast. Positively highlight the excellent food of the self-service lunch and the attendance of food of 24 hours, presentation, taste and quality. The courtesy of the reception desk is to be commended.

Excelente

Customer review rating 4.3/5

Fernando Families - 10/07/2019 AccorHotels certified review

TOP!

Kanbara Volte mais vezes, será sempre um prazer recebê-lo!! Juliana Souza Subgerente (1…

Perfect!

Customer review rating 4.3/5

Ana F. Solo - 02/07/2019 AccorHotels certified review

Perfect! I wish I could stay a few more days... I will stay there again on my next visit to Sao Paulo, definitely.

Dear Ana Good Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juliana Souza Manager Assistant

Satisfied

Customer review rating 4.3/5

Fabio A. Business - 02/07/2019 AccorHotels certified review

Our stay was very good. Friendly service, excellent room service, polite and attentive staff. I have no complaints, I was treated very well.

Dear Fabio Good Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juliana Souza Manager Assistant

Mercure

Customer review rating 4.3/5

Daniella Business - 14/06/2019 AccorHotels certified review

it was very nice, as usual.

Dear Daniella Goos Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juliana Souza Manager Assistant

Comfortable and joyful

Customer review rating 4.3/5

Lorena Friends - 11/06/2019 AccorHotels certified review

The hotel is well located, beautiful, clean, cozy, and the breakfast selection is delicious.

Dear GLorena Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juliana Souza Manager Assistant

Pablo C. Mercure Maestro Cardim SP Brasil

Customer review rating 4.3/5

Pablo C. Business - 09/06/2019 AccorHotels certified review

Location good fir wirking at BP WiFi Terrible TERRIBLE Bathroom mediocre Room Mediocre A/C good Restaurant Acceptable

Dear Pablo Good Afternoon Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Juliana Souza Manager Assistant

Great Experience

Customer review rating 4.3/5

Edivaldo Business - 20/05/2019 AccorHotels certified review

It was great but I have spent a long time to do the check in as there was only one person in the entrance and several problem with some customers.

Dear Edivaldo Good Afternoon Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Juliana Souza Manager Assistant

Very good

Customer review rating 4.3/5

Flabia C. Solo - 25/04/2019 AccorHotels certified review

Very good experience

Dear Flabia Regma C. Good Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juliana Souza Manager Assistant

Great!

Customer review rating 4.3/5

Anonymous Business - 02/04/2019 AccorHotels certified review

Great as usual

Dear Bruno Z. Good Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juliana Souza Manager Assistant

Fantastic!

Customer review rating 4.3/5

Kelly Friends - 25/03/2019 AccorHotels certified review

Great and friendly service. Accommodating in terms of the language barriers (I'm English speaking and staff tried to help as far as possible). Great food, and overall great service!

Dear Kelly Kim J. Good Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juliana Souza Manager Assistant
Customer review rating 4.3/5

Farid Business - 23/03/2019 AccorHotels certified review

Friendly, helpful team, poor facilities

Dear Farid J. Good Afternoon Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Juliana Souza Manager Assistant

Missing some basic stuff it’s hard to believe

Customer review rating 4.3/5

Thiago B. Business - 18/03/2019 AccorHotels certified review

When I first arrived I noticed the TV wasn’t working. Has to call a handyman to disassemble the whole shelf just to plug it back through the power outlet (which in inaccessible without disassembling the shelf). Then one of the reading lights wasn’t working. The a/c takes a loooong time to start cooling the room. But the most unbelievable thing is yet to come: there is no cover from the rain when you arrive by car. You must get wet to get out of the car and go into the hotel. Since you committed this blunder when building the hotel I expect you at least to have someone with a big umbrella standing by for incoming guests to scout preventing them from getting wet. But no. I had to get wet every raining day. To get in and get out the car.

Dear Thiago de Castro B. Good Afternoon Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Juliana Souza Manager Assistant

mr

Customer review rating 4.3/5

Anonymous Solo - 03/03/2019 AccorHotels certified review

Good

Dear Dennis Good Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juliana Souza Manager Assistant

Satisfactoria

Customer review rating 4.3/5

Fernando Solo - 24/02/2019 AccorHotels certified review

Muy agradable

Señor Fernando Buenas tardes Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Juliana Souza Subgerente

Simple and Perfect

Customer review rating 4.3/5

Luiz G. Business - 20/02/2019 AccorHotels certified review

Very comfortable room with a pleasant ambiance and a good night sleep before a long work day.

Dear Luiz Good Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juliana Souza Manager Assistant

Confortavel

Customer review rating 4.3/5

Nilo B. J. Solo - 11/01/2019 AccorHotels certified review

NDA

Sr. Nilo B. Boa tarde Agradecemos seus comentários referentes á sua hospedagem no Mercure São Paulo Bela Vista. Seus comentários serão compartilhados com nossas equipes. Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Espero recebê-lo novamente. Atenciosamente, Juliana Souza Subgerente (1…

Comfortable room, good location

Customer review rating 4.3/5

Kiwimoon Solo - 29/12/2018 AccorHotels certified review

I enjoyed staying here. Comfortable room with microwave and kitchen sink and supplies. Hotel very near to the metro - blue line.

Dear Andrew, We very much appreciate your comments regarding your stay at the Mercure São Paulo Bela Vista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliana Souza Submanager

Horrible

Customer review rating 4.3/5

Kandarp Business - 13/12/2018 AccorHotels certified review

This time the stay was horrible. The safe vault was not working. The remote control for the AC was not working. And there were many little ants (formigas). I complained - complained - complained and nothing happened!!! NOTHING at all!!

Dear Kandarp Good Afternoon Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Juliana Souza Manager Assistant

Excellent

Customer review rating 4.3/5

Rene M. Business - 03/12/2018 AccorHotels certified review

It has been very good!

Dear Luis Rene Renato M. Maltos C. Good Afternoon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juliana Souza Manager Assistant
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