Mercure Jaragua do Sul Hotel 4 stars

TripAdvisor rating 4.0/5 326 reviews
Mercure Jaragua do Sul Hotel
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Room 1

Number of guests
Children's age
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This hotel is PLANET 21 Platinum

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • JOINVILLE AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Self service business centre

Hotel location

Mercure Jaragua do Sul Hotel

Presidente Epitacio Pessoa 239
89251-100 Centro
Santa Catarina (SC)
89251100
jaragua do sul
brazil

Tel: +554733725800

Fax: (+55)47/33725801

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    AFONSO PENA INTL AIRPORT At 200km / 124.29 miles

  • By plane

    JOINVILLE AIRPORT At 55km / 34.18 miles - Shuttle paying

  • By helicopter

    HELIPONTO MALWE MALHAS At 8km / 4.97 miles

  • By car

    BR 280 At 40km / 24.86 miles

GPS :-26.48012, -49.081903

Our accommodations

For special occasions choose the Presidential Suite, Executive Suite and Romantic Suite. For your business or leisure trips, choose a luxury apartment with all the comforts you deserve: cable TV, Internet, minibar, air conditioning and terrace. The Mercure Jaraguá provides specially adapted rooms for people with reduced mobility and people with allergies.

Standard Room with a double bed

  • Max. number of persons: 2
  • Area: From 32
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Superior room with 1 double bed

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

HOTEL MERCURE JARAGUÁ DO SUL

Type of cuisine: International

Lunch

06:30 - 11:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 62

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
Mercure Jaragua do Sul Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,404 reviews

tripadvisor

TripAdvisor Rating 4.0/5

326 reviews

Customer review rating 4.3/5

Marcos Business - 04/10/2019 AccorHotels review

Excelente experiencia

relaiv gut

Customer review rating 4.3/5

Anonymous Business - 02/10/2019 AccorHotels review

relativ zufireden

Hotel was average, with an awful breakfast service

Customer review rating 4.3/5

Anonymous Business - 13/09/2019 AccorHotels review

Rooms were sparse, breakfast was poor as there was a conference on where all of the delegates used the breakfast room, so they could not keep up : there were no plates, food was slow to be refreshed. Not what i expect from an Accor hotel.

Dear Christopher Martin B., Thank you for taking the time to tell us about your experience at the Mercure Jaragua do Sul Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evandro Luiz Floriani General Manager Mercure Jaraguá do sul sc

Engineer

Customer review rating 4.3/5

Ayedh Business - 10/09/2019 AccorHotels review

Thank you. I spent two nights on the hotel. It is ok but, few things i believe if you improve the hotel will much better (i-e, bed is not comfort, no, iron, breakfast no much choices. Good point, location, reception staff are good.

Dear Ayedh Naghash A., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evandro Luiz floriani Gerente geral Mercure Jaraguá do sul sc

My stay was pleasant, would have been great if my room was ready when i arrived

Customer review rating 4.3/5

Michael Business - 09/09/2019 AccorHotels review

my room was not ready as it still needed cleaning, so I was put in a disabled room, which was extremely cold. once my room was eventually ready I enjoyed my stay.

Dear Michael B., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evandro Luiz Floriani Gerente geral Mercure Jaraguá do sul sc

MR

Customer review rating 4.3/5

Cleverson D. Business - 30/08/2019 AccorHotels review

Dentro da expectativa

Exmo Senhor D., Agradecemos os seus comentários no seguimento da sua estada no Mercure Jaragua do Sul Hotel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Atenciosamente, Evandro Luiz Floriani Gerente gerla Mercure Jaraguá do sul sc Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos.

Good

Customer review rating 4.3/5

Jacques D. W. Business - 29/08/2019 AccorHotels review

Overall experience was good. Attention to be given to overall maintenance inside room. 1) The work desk was not very stable and could collapse at any time. 2) Bathroom needs maintenance. 3) Kitchen area needs maintenance Would have enjoyed a double bed or 3/4 bed in the room as the single beds are bit small for male adults. Couple of more English TV channels will also be nice. Enjoyed the breakfast in the morning. Hotel staff was very friendly and very willing to assist.

Dear Jaques De W., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evandro Luiz Floriani General Manager Mercure Jaraguá do sul sc

Nice stay in Jaragua once more

Customer review rating 4.3/5

Fernando Business - 26/08/2019 AccorHotels review

The hotel is one of the most smart choice when you are doing business in the city, very well located, very good breakfast, quiet/good to have a rest.

Dear Fernando P., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evandro Luiz Floriani General Manager Mercure Jaraguá do sul sc

The hotel is good, but the Gym is very poor and unsafe.

Customer review rating 4.3/5

Ana G. Business - 09/08/2019 AccorHotels review

The room installations are good. The food I do not have complain, it is fair. The gym is very poor, it is not clean, the equipment is very old, in bad conditions. The pedal of the transport is loose. There is only one treadmill. I have being using this hotel for more than a year and I have being complaining about the gym. I already talked with my company and we are going to try to change the hotel for our upcoming stays.

Dear Ana Maria Guimaraes G., Thank you for taking the time to tell us about your experience at the Mercure Jaragua do Sul Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evandro Luiz Floriani General Manager Mercure Jaraguá do sul sc

The people are extremely nice and helpful and the facilities, overall, are very nice.

Customer review rating 4.3/5

Richard W. Business - 05/08/2019 AccorHotels review

I stayed in Room 703. It was a nice room but probably could use some updating (mainly just a fresh coat of paint on the walls. There was an issue with the keypad inside the room where the key is inserted to turn the power on to the room. It shorted out on Friday and I had to move to another room. The hotel staff was very helpful and accommodating. I very much appreciated the quick help and response. Overall a very nice hotel and a great stay. Well done. Muito Obrigado.

Dear Richard Duval W., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evandro Luiz Floriani General manager Mercure Jararguá do Sul SC
Customer review rating 4.3/5

Anonymous Business - 04/08/2019 AccorHotels review

Estadia tranquila

Dear Brendan Paul G., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evandro Luiz Floriani General Manager Mercure Jaraguá do Sul SC

Nice stay in Jaragua once more

Customer review rating 4.3/5

Anonymous Business - 07/07/2019 AccorHotels review

In general, my experience was very good. The hotel is very well located, with a very good breakfast. The only problem is how much the hotel requires maintenance. For instance, the wardrobe at the room 313 continues with some parts broken, since almost 2 months ago, when I was there in the same room.

Dear Fernando P., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evandro Luiz Floriani General nmanager Mercure Jaraguá do Sul Sc

Execelente hotel.

Customer review rating 4.3/5

Luidy Business - 16/06/2019 AccorHotels review

Excelente hotel!!!

Friendly staff, nice accommodations

Customer review rating 4.3/5

M. Business - 14/06/2019 AccorHotels review

The people were very friendly, accommodations were nice and the breakfast and bar were well-stocked. Only one constructive comment: Improve the equipment in the fitness center; better / newer equipment and more weights, either free weights or machine.

Very disappointing old wreck hotel

Customer review rating 4.3/5

Serge Z. Business - 07/06/2019 AccorHotels review

It is the second and last time that I stay in this hotel rooms are disgustingly old the walls looks like a cemetery of dead mosquitoes with a splash blood around them I complaint to the receptionist and he asked me what I want them to do The room is all falling a part the only positive points are the breakfast and the room floor that is not carpet When we arrived Monday night there was nobody serving at the bar

Great except for internet

Customer review rating 4.3/5

Db55 Business - 28/05/2019 AccorHotels review

Clean comfortable room, good breakfast and good friendly service. Internet was very poor.

very good

Customer review rating 4.3/5

Anonymous Business - 23/05/2019 AccorHotels review

very nice and the employee is friendly

Good stay

Customer review rating 4.3/5

Fernando Business - 11/05/2019 AccorHotels review

A good stay in Jaraguá do Sul. My only point is some concern about the current situation (appearance) of the hotel. It seems that some refit is already necessary. But, in general, due its clean maintenance, it is still acceptable stay there, mainly for business purpose.

Excelente

Customer review rating 4.3/5

Anonymous Friends - 28/04/2019 AccorHotels review

Otima estadia no hote mercure

Application Engineer

Customer review rating 4.3/5

Anonymous Business - 22/04/2019 AccorHotels review

I was very pleased with everything. I was very happy with breakfast and the room.

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