Hotel - Mercure Jaragua do Sul Hotel
Mercure Hotel Mercure Hotel

Mercure Jaragua do Sul Hotel

4.0/5 304 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • JOINVILLE AIRPORT
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • Late check-out up to 6pm (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 22:00
    • Opening hours : Week-end 06:30 - 22:00

Business services

  • 3 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

For special occasions choose the Presidential Suite, Executive Suite and Romantic Suite. For your business or leisure trips, choose a luxury apartment with all the comforts you deserve: cable TV, Internet, minibar, air conditioning and terrace.The Mercure Jaraguá provides specially adapted rooms for people with reduced mobility and people with allergies.

  • 79 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Computer
    • Printer
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 3,412 reviews

Our guest reviews for Mercure Jaragua do Sul Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 304 reviews
Anonymous Business - 22/07/2018 AccorHotels certified review
« Normal »

Normal and satisfactory with some improvements to do. You can have a small iron and table in each room. In case of the double room where de second bed is a sofa-bed, you need to have a good matress or a second matress to put over the bed whem the sofa-bed is open because just

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leticia Milano Persigo V., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evandro Luiz Floriani General Manager Hotels Mercure Jaraguá do sul sc

Anonymous Business - 28/06/2018 AccorHotels certified review
« Pleasant stay »

It was a pleasant experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shiela E., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dear, Evandro Luiz Floriani General Manager Hotels Mercure Jaraguá do sul sc

Neal K. Business - 26/06/2018 AccorHotels certified review

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neal Krishna K., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dear, Evandro Luiz Floriani General Manager Mercure Hotels Jaraguá do sul sc

Fernando A. Business - 25/06/2018 AccorHotels certified review
« Ok, but there are things to improve »

I am ok with Mercure Jaragua do Sul, as I was last time. My only suggestion is related to the breakfast. I and others were all involved at WEG Meeting, so everybody came down for breakfast at the same time, because we had time to leave. There was no assistance on the breakfast area, no waiters and worse, food was not being replaced as fast as should be. In situations like that the management must be aware to guide the staff properly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fernando Machado A., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dear Evandro Luiz Floriani General Manager Mercure Hotels Jaraguá do sul sc

Jack F. Business - 14/06/2018 AccorHotels certified review

Convenient. Good location. Facility is a bit old.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shing On F., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr.Evandro Luiz Floriani General Manager Hotels Mercure Jaraguá do sul sc

Anonymous Business - 04/06/2018 AccorHotels certified review
« fair »

fair furniture is uncomfortable and rooms are outdated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark Z., Thank you for taking the time to tell us about your experience at the Mercure Jaragua do Sul Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evandro Luiz Floriani Gerente geral Mercure Jaraguá do sul sc

Jeferson A. Business - 16/05/2018 AccorHotels certified review
« Good option »

All facilities are clean and organized

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeferson De Souza a., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evandro Luiz Floriani General Manager Hotel Mercure Jaraguá do sul sc

Francisco L. Couples - 10/05/2018 AccorHotels certified review
« Nice location »

This property is conveniently located close to the Shopping Center

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francisco Jose Lopez G., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evandro Luiz Floriani General Manager Mercure Jaraguá do sul sc

Paresh D. Business - 01/05/2018 AccorHotels certified review
« Comfirtable -Very Good Breakfast - even I got good menu being India Vegetarian »

I was missing Tea kettle in the room to get hot water to prepare bed tea in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paresh D., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evandro Luiz Floriani General Manager Mercure Jaraguá do sul sc

Dab Business - 21/04/2018 AccorHotels certified review
« Very nice and good breakfast »

Nice staff nice room with comfortable bed. Good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dale Alan B., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evandro Luiz Floriani General Manager] Mewrcure Jaraguá do sul sc

Mark W. P. Business - 20/04/2018 AccorHotels certified review
« General Manager International Sales »

Internet could have been a bit better, but restaurant - food and drinks were good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark William P., We very much appreciate your comments regarding your stay at the Mercure Jaragua do Sul Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evandro Luiz Florian General Manager Mercure Hotels Jaraguá do sul sc

Alexandre S. Business - 05/04/2018 AccorHotels certified review
« OK »

The overall experience was ok. There are some points where you can do better.

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor S., Agradecemos os seus comentários no seguimento da sua estada no Mercure Jaragua do Sul Hotel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Att, Evandro Luiz Floriani Gerente geral Mercure Jaraguá do sul sc

Roberto Business - 04/04/2018 AccorHotels certified review
« Comfortable room, but it needs some improvements. »

Kindness of the staff and well located might describe this hotel.

Margarida P. Business - 30/03/2018 AccorHotels certified review

The room is old, it smells bad, no eletric plugs according to Brazilian new legislation. People from the front desk were the only good thing at the hotel- they were lovely and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margarida Maria da Cunha p., Thank you for taking the time to tell us about your experience at the Mercure Jaragua do Sul Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evandro Luiz Floriani General Manager

Ana G. Business - 28/03/2018 AccorHotels certified review
« Bad »

The spa (Gym) is totally bad. There is only one treadmill working. The other one is broken since last year. There are no cleaning, towels available or any supplier to clean after using the machines. I have being booking there since last year. The room is nice. But I am really thinking about changing the hotel. I usually stay once or twice a month for a week. The company that I work for always book there for the others employees, but I am requesting them to change.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ana Maria Guimaraes G., Thank you for taking the time to tell us about your experience at the Mercure Jaragua do Sul Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evandro Luiz Floriani General Manager Mercure Jaraguá do sul sc

Anonymous Business - 26/03/2018 AccorHotels certified review
« Satisfied »

Good support and attention from all employes.

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Evandro Luiz Floriani General Manager

Russell Business - 17/03/2018 AccorHotels certified review
« MR »

A little disappointed really. I have stayed at the Mercure hotel Jaragua several times and always enjoyed my stay but felt this the hotel was not up to the normal high standard

Aa Business - 10/03/2018 AccorHotels certified review
« good as expected »

good, but the breakfast is too expensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evandro Luiz Floriani General Manager Mercure Jaraguá do sul sc

Daiane R. Business - 08/03/2018 AccorHotels certified review
« Dirty room »

The floor of the room was dirty and there was a cockroach in the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daiane R., Thank you for taking the time to tell us about your experience at the Mercure Jaragua do Sul Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evandro Luiz Floriani General Manager Mercure Jaraguá do sul sc

Ralph R. Business - 05/03/2018 AccorHotels certified review
« Good but could be better »

Nice people

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

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