Hotel - Mercure Jaragua do Sul Hotel
Mercure Hotel Mercure Hotel

Mercure Jaragua do Sul Hotel

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4.0/5 286 reviews
All hotels in Jaragua do sul
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • JOINVILLE AIRPORT
  • Languages spoken at the hotel
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check in from 8am
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 22:00
    • Opening hours : Week-end 06:30 - 22:00

Business services

  • 3 meeting room(s)
  • Self service business centre
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Hotel location

Our rooms

For special occasions choose the Presidential Suite, Executive Suite and Romantic Suite. For your business or leisure trips, choose a luxury apartment with all the comforts you deserve: cable TV, Internet, minibar, air conditioning and terrace.The Mercure Jaraguá provides specially adapted rooms for people with reduced mobility and people with allergies.

  • 75 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Direct dial telephone
    • Computer
    • Printer
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,923 reviews

Our guest reviews for Mercure Jaragua do Sul Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 286 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Alexandre D. Business - 04/02/2018
« Great hotel, wonderful staff! »

Everyone was always helpful, attentive and made me feel at home.

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor Dossin, Agradecemos os seus comentários no seguimento da sua estada no Mercure Jaragua do Sul Hotel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Att, Evandro Luiz Floriani Gerente geral Mercure Jaraguá do sul sc

AccorHotels certified review
H. G. Business - 01/02/2018
« Room ok - not fantastic, service from all staff excellent, breakfast could be better. »

The rooms are a little dated and not really fully functional, but staff were always happy to try to help. There should be a choice of pillows - to suit different people. The breakfast should have more choice of food, and the lack of choice of teas was ridiculous for a hotel of this standing.

AccorHotels certified review
Anonymous Business - 30/01/2018
« Excellent! »

The entire staff of the hotel is amazing. Friendly and helpful.

AccorHotels certified review
Catalin Business - 28/01/2018
« Professional »

thanks for your kindness and hospitality!

AccorHotels certified review
Craig M. Business - 24/01/2018
« The room was comfortable and the staff was very attentive and professional. »

The Mercure Hotel provided everything I needed to get my work done in Jaraguá do Sul. The room was very clean, the bed was comfortable, housekeeping made up my room quickly, the air conditioning worked very well, the breakfast was good and the hotel was quiet. This is everything I need in a business hotel. I also enjoyed the swimming pool which was well maintained.

AccorHotels certified review
Joel C. Business - 15/01/2018
« Normal »

Hotel com falta de capricho, cuidados, higiene.

AccorHotels certified review
Barry Business - 15/01/2018
« Nice hotel located near the center of town. »

The staff was very helpful, and the breakfast was good, however the restaurant food in the evening was poor and would recommend going to one of the local establishments.

AccorHotels certified review
Michael Business - 10/12/2017

Front staff and restaurant staff were excellent. Breakfast was excellent. Housekeeping was relatively poor. The room had a half used shampoo tube on the floor at the shower door when I moved in. It stayed there for 2 days before it was removed. On the last day, no coffee was replenished and the dirty coffee cups from the previous day were left in the room and not replace. Some days the floors were swept, some days not. I have stayed here before many times. House keeping was excellent then.

AccorHotels certified review
Daniel L. Business - 09/12/2017
« Simple but good enough! »

Comfy and simple place. Good food and nice staff.

AccorHotels certified review
Sebastiana S. Business - 08/12/2017
« Excellent »

Excellent, great accommodations. Excellent space and amenities. Rest nicely and thoroughly. One minor detail to advise for improvement, only one towel in the room.

AccorHotels certified review
Mark Y. Business - 29/11/2017
« Always Excellent Stay »

The hotel staff are very friendly and accommodating especially Bruna from reception! I always have a pleasant stay at the hotel,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evandro Luiz floriani General Manager Hotels Mercure Jaraguá do sul sc

AccorHotels certified review
Jonas Families - 16/11/2017
« nome Mercure Forter, preço ALTO, quarto oferecido muito FRACO »

i really didnt like, cause the room was dirty, it´s an old room, there were ccucaracha in the bathroom, it was about a 100 reais above another hotel, we choose that cause of the NAME MERCURE, well I live in Balneario Camboriu, MERCURE is simplesly amazing. and besides this details, we have to 35 reais plus cause the reservation had a mistake. what i like was the pool, but was dirty too, i liked the sauna, and gym space. coffee simple. please, just need to be acurate the offering services, to the prices and the REAL THING.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mara Jassna Rudolf Da S., Thank you for taking the time to tell us about your experience at the Mercure Jaragua do Sul Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mr.Evandro Luiz Floriani General Manager Hotels Mercure Jaraguá do sul sc

AccorHotels certified review
James -. U. Business - 16/11/2017
« Very helpful staff and nice accommodations. »

The overall experience was very satisfying. The staff, the services, and, the atmosphere was very accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evandro Luiz Floriani General Manager Hotels Mercure Jaraguá do sul sc

AccorHotels certified review
Dave P. Business - 10/10/2017
« Comfortable and clean »

I found the hotel room to be comfortable and clean. Could not fault the breakfast excellent scrambled eggs. Bar and reception very friendly and helpful. Room could be improved if creamers were provided for the coffee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evandro Luiz Floriani General manager Mercure Hotels Jaraguá do sul sc

AccorHotels certified review
Carolina G. Families - 03/10/2017
« Ótima »

Superou as expectativas.

Our hotel has responded to the review
Our hotel has responded to the review

Exma Senhora S., Agradecemos os seus comentários no seguimento da sua estada no Mercure Jaragua do Sul Hotel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. att, Evandro Luiz Floriani Gerente geral Mercure Jaraguá do sul sc

AccorHotels certified review
Anonymous Business - 12/09/2017
« Okay »

Room and confort were nice, however, cleaning could be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evandro Luiz Floriani General Manager Mercure Jaraguá do sul sc

AccorHotels certified review
Pedro H. Families - 31/07/2017
« good and satisfactory »

the employed was very competent and dedicated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evandro Luiz Floriani General Manager Hotels Mercure Jaraguá do sul sc

AccorHotels certified review
Anonymous Couples - 27/07/2017

It`s a good hotel, the bedroom is great. The check-in was too slow and demanded many time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evandro Luiz Floriani General Manager Hotels Mercure Jaraguá do sul sc

AccorHotels certified review
Paulo C. E. Business - 23/07/2017
« Ok »

Checking frigo information during check out is not a signal of trust in a frequent AClub customer Printing too much useless paper during check out and asking client to sign it it is not a usual practice in other Mercures/Ibises Bathroom use used soaps available is not best practice in cleaning/housekeeping. Damaged furniture is hot best maintencance practice. Higienic shower broken shows lack of maintenance/care.

AccorHotels certified review
Paulo R. A. Business - 07/07/2017
« Marine Director »

good food and organization. Everything worked

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor a., Agradecemos os seus comentários no seguimento da sua estada no Mercure Jaragua do Sul Hotel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Att, Evandro Luiz Floriani Gerente geral Mercure Jaraguá do sul sc

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