Hotel - Grand Mercure Singapore Roxy
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Singapore Roxy

4.0/5 5,111 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Nearby)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • CHANGI INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 576 rooms
  • 533 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 77 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 19,153 reviews

Our guest reviews for Grand Mercure Singapore Roxy

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 5,111 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 14/11/2018 TripAdvisor review
« Amazing People and Hotel »

I could not locate my ID card and after checking on one of the laundry I could not locate it and I rushed back to the hotel and wish the patience of the hotel staff and manager of the day, I manage to locate my ID. Thank you for the sweet peoples.

Brian Business - 12/11/2018 AccorHotels certified review
« Always a great stay »

Always have a nice stay at the Mercure Roxy

Our hotel has responded to the review
Our hotel has responded to the review

.

Anonymous Couples - 12/11/2018 AccorHotels certified review
« Mrs »

Pleasant and comfortable and the breakfast was lovely. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

.

Chrissie L. Solo - 12/11/2018 AccorHotels certified review
« Great team »

I very much enjoyed my stay. I do think the facilities offered in the Executive Lounge could be extended. Although I could not fault the service that the team gave me.

Our hotel has responded to the review
Our hotel has responded to the review

.

Anonymous Families - 11/11/2018 AccorHotels certified review

Simply GREAT

Our hotel has responded to the review
Our hotel has responded to the review

.

Praveen R. R. Business - 11/11/2018 AccorHotels certified review
« Very Pleasant »

Good friendly front office; room door lock system was not working due to low batt, quick response from maintenance to rectify the unit.

Our hotel has responded to the review
Our hotel has responded to the review

.

Anonymous Business - 11/11/2018 AccorHotels certified review
« First impression was really bad »

The receptionist was not explaining about deposit and just insist to have my credit card. She was not smiling and having hospitality attitude.

Our hotel has responded to the review
Our hotel has responded to the review

.

Anonymous Business - 11/11/2018 AccorHotels certified review
« Very pleasant experience »

Motel staff were very pleasant and accommodating. Knew my name and room number without hesitation

Our hotel has responded to the review
Our hotel has responded to the review

.

Family - 11/11/2018 TripAdvisor review
« Wahoo »

Great place and value. The only negative is that as the MRT developments go on, going places can get tricky. Getting across the road to Parkway Parade has never been as complicated. But one day it'll all be worth it. As usual, the free shuttles to Paya Lebar on the weekdays and to Marina Bay / Orchard on the weekends make up for the current lack of an MRT station. Also free shuttles to and from the airport regularly. Neat. Will undoubtedly be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GoPlaces10356282962, Thank you very much for sharing your wonderful review of our hotel. It is delightful to know that you have enjoyed your stay with us and find our complimentary shuttle-services convenient. We hope to welcome you back to Grand Mercure Singapore Roxy in the near future. Sincerely, Priscilla Ng Executive Assistant Manager Grand Mercure Singapore Roxy

Darem L. Business - 10/11/2018 AccorHotels certified review
« Excellent! That young man who check me in , was super polite and helpful . »

Great service and efficient!

Our hotel has responded to the review
Our hotel has responded to the review

.

Gc Couples - 10/11/2018 AccorHotels certified review

Stay was fantastic and overly privileged. However except the basin tap in the bathroom was about faulty as we need to ensure the close tightly before leaving.

Our hotel has responded to the review
Our hotel has responded to the review

.

Anonymous Solo - 10/11/2018 AccorHotels certified review

Cozy, neat

Our hotel has responded to the review
Our hotel has responded to the review

.

Hong L. K. Couples - 10/11/2018 AccorHotels certified review
« Decent and adequate. »

Its a non descript hotel. Nothing much to talk about. The lobby far too big and bare.

Our hotel has responded to the review
Our hotel has responded to the review

.

Donald M. Couples - 10/11/2018 AccorHotels certified review
« Homely and inviting. »

Been there 4x staff are excellent, breakfast amazing room can have new equipment.

Our hotel has responded to the review
Our hotel has responded to the review

.

Vincent T. Business - 10/11/2018 AccorHotels certified review
« Mr »

Xin Yi.. if I am not mistaken has demonstrated a great service to us; room is clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

.

Sue Couples - 10/11/2018 AccorHotels certified review
« As usual a good hotel to stay in Singapore »

We have stayed with you many times. This time the service etc was as usual good. We would like to point out that there were places where the hotel needed to do some maintenance and repairs, especially in the bathrooms. We shall continue to use the hotel when we come through Singapore

Our hotel has responded to the review
Our hotel has responded to the review

.

Jan D. Couples - 10/11/2018 AccorHotels certified review
« Very welcoming and friendly staff »

All the staff we came into contact with were friendly and helpful. Nothing was too much trouble

Our hotel has responded to the review
Our hotel has responded to the review

.

H. M. C. Families - 09/11/2018 AccorHotels certified review
« Still the same nice experience »

Big room, delicious food at bistro.bar, great service!

Our hotel has responded to the review
Our hotel has responded to the review

.

Kenny H. Business - 09/11/2018 AccorHotels certified review
« Normal stay »

Room ok but breakfast can improve a lot

Our hotel has responded to the review
Our hotel has responded to the review

.

Rebecca F. T. H. Business - 09/11/2018 AccorHotels certified review
« Satisfactory »

Everything was satisfactory except when your duty manager questioned my integrity when I requested for the welcome drink coupon. He made it seem that it was issued before and began to talk to the check-in staff in local language. At this I refused to take the coupon. Customer service needs to improve.

Our hotel has responded to the review
Our hotel has responded to the review

.

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