Grand Mercure Singapore Roxy 4 stars

Customer review rating (ALL Rating) 4.2/5 5,900 reviews

Best price
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Grand Mercure Singapore Roxy - Image 1
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50 East Coast Road, Roxy Square, Marine Parade Rd, 428769 SINGAPORE, Singapore

Description

Hotel extras

  • Outdoor Swimming Pool

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Complimentary WiFi

  • Award-winning F&B outlets

  • Well-equipped Gym

Our accommodation(s)

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Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 SINGAPORE
Singapore

GPS:1.303559, 103.904625

Telephone
Fax +65 6344 8010

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  5,900 reviews

TripAdvisor Rating  4.0/5  5,706 reviews

Customer review rating 5.0/5

Emmanuel B. Solo - Confirmed reviews ALL

I loved the Hodpitality and was totally satisfied with excellent Service

Dear Mr Emmanuel B., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy P.S. If your time permits, we would very much appreciate if you could post your review also on TripAdvisor: www.tripadvisor.com Thank you!

Decent Stay

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

It’s a good location with decent amenities. Rooms look little old. May be it’s time to renovate

Dear Mr Kiran Kumar K., Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

Great place to stay when in Singapore

Customer review rating 5.0/5

Jayanth Couples - Confirmed reviews ALL

Stayed for 5 nights on a brief vacation. Great location, especially once the MRT is commissioned in the very near future Nice size rooms, super clean sheets and the terrific Concierge- Mari and John are Rock Stars*****

Dear Mr Jayanth R., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Mari & John. I am sure that this feedback will serve as an encouragement to all of our staff, especially to Mari & John as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy

Well located and good stay.

Customer review rating 5.0/5

Dawn H. Couples - Confirmed reviews ALL

Everything's perfect.

Dear Ms Dawn San San Yin H., We very much appreciate your comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elizabeth Chia Front Office Manager Grand Mercure Singapore Roxy P.S. If your time permits, we would very much appreciate if you could post your review also on TripAdvisor: www.tripadvisor.com Thank you!

Friendly staff

Customer review rating 3.5/5

Lily Couples - Confirmed reviews ALL

Friendly staff and only 15min drive to the Expo by tax. Would be better if the lounge could provide happy hour service instead of the bar.

Dear Chao-Yen L., Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

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Other web-users rate our hotel

  • 1,597 reviews 9/10 Location
  • 2,538 reviews 6.8/10 Room
  • 2,511 reviews 8.6/10 Service
  • 93 reviews 3.9/10 WiFi
  • 1,083 reviews 6.6/10 Cleanliness
  • 722 reviews 4.9/10 Amenities
  • 644 reviews 4.5/10 Vibe
  • 643 reviews 6.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.