Grand Mercure Singapore Roxy 4 stars

TripAdvisor rating 4.0/5 5,419 reviews
Grand Mercure Singapore Roxy
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+ 28 Services
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Room 1

Number of guests
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Hotel extras

  • Complimentary daily airport shuttle from 6.30am to 1.30am (Terminal 1-3)

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Complimentary WiFi

  • Award-winning F&B outlets

  • Outdoor pool and 24-hr gym

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • CHANGI INTL AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • LaundryPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf
  • Outdoor tennis court (Nearby)
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road
Roxy Square
Marine Parade Rd
428769
singapore
singapore

Tel: +6563448000

Fax: (+65)63448010

Contact email

Check-in from 14h00

Check out up to 12h00

  • EAST COAST ROAD :   No. 10, 12 & 14 BEHIND HOTEL

  • MARINE PARADE ROAD :   No. 36 OPPOSITE HOTEL

  • By plane

    CHANGI INTL AIRPORT At 8km / 4.97 miles

  • By plane

    CHANGI INTL AIRPORT At 8km / 4.97 miles - Shuttle free

  • By boat

    TANAH MERAH FERRY TERMINAL At 9km / 5.59 miles

  • By boat

    WORLD TRADE CENTER At 10km / 6.21 miles

  • By car

    EAST COAST PARKWAY At 1km / 0.62 miles

  • By car

    PAN ISLAND EXPRESSWAY At 0.1km / 0.06 miles

  • By car

    TAMPINES EXPRESSWAY At 0.1km / 0.06 miles

  • By train

    EUNOS RAILWAY STATION At 3km / 1.86 miles

GPS :1.303559, 103.904625

Our accommodations

SUPERIOR ROOM 1 KING BED

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

SUPERIOR ROOM 2 SINGLE BEDS

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Direct dial telephone(...)

DELUXE ROOM 1 KING BED

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM 2 SINGLE BEDS

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM 1 KING BED WITH OCEAN VIEW

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE POOL SIDE ROOM 1 KING BED

  • Max. number of persons: 3
  • Area: From 37
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

EXECUTIVE ROOM 1 KING BED

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

EXECUTIVE ROOM 2 SINGLE BEDS

  • Max. number of persons: 3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Studio Suite

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Junior Suite

  • Max. number of persons: 3
  • Area: From 54
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Our restaurants and bars

FEAST@EAST BUFFET RESTAURANT

Type of cuisine: International

Come celebrate Singapore's classic days at Feast@East Buffet Restaurant where a Heritage Feast awaits those who cross the threshold of our famous Peranakan Hotel Buffet, located on the third level of Hotel Grand Mercure Singapore Roxy!

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

JIA WEI CHINESE RESTAURANT

Type of cuisine: Other cooking style

Jia Wei Restaurant offers a selection of intricate Cantonese Cuisine with an extensive list of wine labels to compliment each meal.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WAVE CAFE

Type of cuisine: Cafe

On level 1 just next to the hotel's lobby, WAVE café provides you with a different dining experience during your stay at Hotel Grand Mercure Singapore Roxy.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BREEZ BISTRO.BAR

Photo non contractuelle / Strictly non binding

Located on Level 4, with a nice view of the refreshing swimming pool, guests may enjoy the food and beverage selections from Breez Bistro Bar: both indoor - in the comfortable restaurant, lounge and bar - or outdoor by the pool.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 541

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Grand Mercure Singapore Roxy

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

22,839 reviews

tripadvisor

TripAdvisor Rating 4.0/5

5,419 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Perfectly positioned between the airport and city

TripAdvisor rating 4.0/5

Heuners Business - 09/11/2019 TripAdvisor review

I recently stayed at the Grand Mercure Singapore Roxy for a business trip. I could not fault the hotel for anything. There was no mini bar however the convenience store in the lobby was well stocked and at very reasonable prices. The location was excellent for my trip right between the airport and city and just across the road from a local food court and East Coast Park which was perfect for an early morning jog. The pool on level 4 was great for cooling down afterwards however I had to admonish another inconsiderate guest for blowing his nose in the pool! Spitting in public is illegal in Singapore attracting a $1000 fine so why someone would think it would be acceptable to expel the contents of their sinus cavity into a public swimming pool is beyond me. I didn't use the pool again. Perhaps management might consider putting up a sign up asking guests not to discharge their bodily fluids to to the swimming pool for the comfort (and health!) of other guests!

Dear Heuners, thank you very much for sharing this great review of regarding your stay at the Grand Mercure Singapore Roxy. It is nice to know that you had a pleasant stay, enjoying the handy location of our hotel as well as the facilities and friendly service provided. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope tp see you again in the near future. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

Front desk

Customer review rating 4.4/5

Jurina J. Business - 08/11/2019 Confirmed reviews AccorHotels

Farelynn is very helpful and smile most of the time. She assisted me during chk out on the 6th Nov. My room no is 639..Wish her all the best..Thks

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Nice hotel

Customer review rating 4.4/5

Matt D. Business - 08/11/2019 Confirmed reviews AccorHotels

Good

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Awesome , friendly service

Customer review rating 4.4/5

Linda Couples - 08/11/2019 Confirmed reviews AccorHotels

Great pick up from airport , wonderful friendly welcome at reception and as we were celebrating our anniversary we were given special treats and a pretty display on our bed . MatreD At breakfast resturant was amazingly friendly as well as the bar staff . This was truly one of our best Accor plus experiences . We were running late on public transport for check out and called to apologize and say when we would arrive . . Concierge was very friendly and put our mind at ease . In the end we were 10 min late and still made the drop off for airport . Amazing value for money , great hotel

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Pleasant short stay

Customer review rating 4.4/5

Petra Couples - 07/11/2019 Confirmed reviews AccorHotels

Nice room, location in suburbia, short drive by taxi, long drive with free shuttle

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Great

Customer review rating 4.4/5

Mikell Business - 07/11/2019 Confirmed reviews AccorHotels

Excellent

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Good Service

Customer review rating 4.4/5

Vincent Y. Families - 07/11/2019 Confirmed reviews AccorHotels

Staff are very helpful.

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family holiday

Customer review rating 4.4/5

Bruno C. Families - 07/11/2019 Confirmed reviews AccorHotels

always a pleasure staying at the Roxy, its the Kids preferred hotel in SIN as they always feel comfortable with the hotel and the staff

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Convenience not far from airport, transport, and shopping.

Customer review rating 4.4/5

Evan N. Couples - 07/11/2019 Confirmed reviews AccorHotels

All was ok. The consciarge, I think it was Allen was particually helpful to us.

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A wonderful place for a relaxation

Customer review rating 4.4/5

Anonymous Couples - 07/11/2019 Confirmed reviews AccorHotels

Extremely satisfied overall...Rooms, amenities, staffs were always outstanding as usual...kudos for upholding the quality and standard required overall..two-thumbs up!!

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Good location.

Customer review rating 4.4/5

Adan Business - 07/11/2019 Confirmed reviews AccorHotels

The lift might require further maintenance.

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Great Hotel, wonderful staff, awesome pool and gym and the food and beverages were excellent.

Customer review rating 4.4/5

Steve P. Couples - 06/11/2019 Confirmed reviews AccorHotels

Very helpful and friendly staff, good size and clean room, wireless internet was excellent, the pool was clean and refreshing, the gym was adequate and the food and beverage choices were plentiful and delicious.

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Mr M.

Customer review rating 4.4/5

Mr R. M. Couples - 05/11/2019 Confirmed reviews AccorHotels

We had the room we reguested which made our stay good . The staff we meet in the three days we stayed was very polite. Hi

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Awesome awesome awesome

Customer review rating 4.4/5

H. I. Families - 05/11/2019 Confirmed reviews AccorHotels

It was truly awesome. Everyone, from the doorman to the reception to everyone that were involved at the banquet at my brother's wedding were awesome. I am particularly grateful to the lady (whom I did not get her name) for keeping my food warm while I was busy hosting the wedding. Gabriel and the team were awesome! Thank you so much. Keep up the great work!!! Definitely will return for a staycation and sure to recommend my Swedish friends who wish to visit Singapore to stay at your good hotel.

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Friendly staff and very efficient

Customer review rating 4.4/5

Stanley T. Friends - 05/11/2019 Confirmed reviews AccorHotels

Check in/out process was very speedy. All the staff in front desk, concierge, F&B are very helpful and friendly. However, the TV's remote control in my room seems not working. Hence, I tried to borrow the one from next room but it didn't work either. One last thing I felt puzzled was the TV channel cards in both rooms are different. Any reason why the coverage are different?

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Comfort

Customer review rating 4.4/5

Julian K. Business - 05/11/2019 Confirmed reviews AccorHotels

Everything from check in to check out went smooth. Rooms were clean and comfortable. Staff always Going out of their way to be helpful

Dear Mr K., We very much appreciate your comments regarding your recent return-stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback - especially from our loyal, return guests! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy P.S. If your time permits, we would very much appreciate if you could post your review also on TripAdvisor: www.tripadvisor.com Thank you!

great room

Customer review rating 4.4/5

Hameji Business - 04/11/2019 Confirmed reviews AccorHotels

comfy

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Customer review rating 4.4/5

Martin S. Business - 04/11/2019 Confirmed reviews AccorHotels

really nice hotel with an excellent location

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Just perfect!

Customer review rating 4.4/5

Wim Business - 04/11/2019 Confirmed reviews AccorHotels

All you need for a business stay like I had last week was simply perfect. Smiles all around!

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Excellent once again

Customer review rating 4.4/5

Chris Business - 04/11/2019 Confirmed reviews AccorHotels

As with every time I stay here it was an excellent experience, staff were lovely, helpful and attentive. Bed and room were very good and welcoming after a long flight and once agin it confirmed my belief that this is one of the best hotels in Singapore

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