Hotel - Grand Mercure Singapore Roxy
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Singapore Roxy

Our hotels AccorHotels
4.0/5 4,771 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Nearby)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Nearby)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioning
  • CHANGI INTL AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Beach and water sports  (Nearby)
    • Kayaking (Nearby)
    • Sailing facilities (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)
    • Roller-skating (Nearby)

Catering

  • Breakfast
  • 4 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 576 rooms
  • 533 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 77 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Remote control TV
    • WiFi in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 14,874 reviews

Our guest reviews for Grand Mercure Singapore Roxy

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,771 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 16/11/2017
« Pleasant stay »

I have stayed at the hotel several times when I traveled to the east of Singapore. It is a super convenient place for shopping and dining. The beach is withing walking distance too. However, the room does not come with breakfast. The stay would be perfect if the promotion for Accor members could accompany with complimentary breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear rosey9128, thank you very much for posting this fabulous review of your return-stay at the Grand Mercure Singapore Roxy. It is wonderful to know that you once again had such a god time, enjoying the handy location of our hotel, as well as the facilities and friendly service provided. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have noted your comments regarding breakfast inclusion and kindly suggest you check out our very attractive "Bed & Breakfast" offers - available year-round - prior to your next booking. Thank you again for sharing your experience! We hope to see you again soon and we look forward to making your next visit as pleasant as the previous ones. Sincerely, Klaus Gottschalk General Manager & the Roxy Team.

AccorHotels certified review
Anonymous Business - 15/11/2017
« Ms. Monica S. »

I had an extremely good experience. The staff at the front desk was extremely helpful and my check in experience was very smooth.

AccorHotels certified review
Anonymous Solo - 15/11/2017
« Misd »

Very satisfied with my stay, polite, friendly and knowledgable staff. I would certainly stay there again and will recommend the Mecure Roxy to anyway visiting Singapore in the future .

AccorHotels certified review
Shivani Business - 15/11/2017
« Pleasant. »

The location of the hotel is fantstic. The staff were very accmodating. The shuttle bus is very convnient. The breakfast - espcially the egg station is great. The front office staff were very helpful in storing luggage and offering shower facilitis after check-out. You should have in-room paid movies as it is good to relax with at the end of the day, especially if you are with family and young kids.

AccorHotels certified review
German T. Couples - 15/11/2017
« Great stay in central east coast location »

I chose the Roxy as I knew its location and was planning to see friends at the east coast. The hotel is centrally located across from parkway parade and in walking distance of East Coast park. Any locations in the city can be easily accessed via Taxi. Another treat are the many restaurants and historical shophouses in Katong. Staff was very friendly, housekeeping was going out of their way to keep everything neat and clean. Breakfast buffet was nice. Great stay, would recommend the hotel anytime and/or stay there myself again.

AccorHotels certified review
Oliver K. Couples - 15/11/2017
« Dr Oliver k. »

Very clean, comfortable and roomy. Near to all amenities and restaurants

AccorHotels certified review
Anonymous Business - 15/11/2017
« great hotel; checkin took a little while »

great, but checkin could be faster

AccorHotels certified review
Vinay S. Couples - 15/11/2017
« My wife and I enjoyed the stay! »

We were welcomed by a Wine bottle and a card signed by the Roxy team greeting us for our 1st anniversary. We were extremely pleased by this warm welcome. The room and the facilities were great.

AccorHotels certified review
N. T. Business - 14/11/2017
« Mr N. T. »

Nice and easy

AccorHotels certified review
H. L. Families - 14/11/2017
« Staycation with granddaughter »

very happy with the size of the room, location and cleanliness, due to the rain, we are unable to swim with her.

AccorHotels certified review
David B. Business - 14/11/2017
« Comfortable and efficient »

Enjoyed my stay at the Roxy. Good facilities and meals, in a convenient location to the airport.

AccorHotels certified review
Vincent Families - 14/11/2017
« Mr »

Everything is going fine during our stay. Room is spacious with a Sofa bed. Bed lnning was send to our room for the sofa bed. Counter staff is helpful and friendly. Like the experience for the stay.,

AccorHotels certified review
Anonymous Business - 14/11/2017
« good location but bad room condition »

good location but bad room condition

AccorHotels certified review
Vincent Business - 14/11/2017
« Enjoyable stay »

I spent one night in the hotel and my stay was very good. No particular negative point to mention. Vey friendly staff.

AccorHotels certified review
Ronny Business - 14/11/2017
« Comfortable and welcoming stay »

This stay was a comfortable one with a warm welcome from a great team of staff including, Mr. Mutto, and Mr. Ramdan from the Concierge, Ms. Judy, Ms. Cindy, Ms. Elsa, Ms. Jenny and Ms. Irene from the reception, Ms. Jesly from the Executive Lounge, and Ms. Priscilla for making this stay a great one! Thank you very much!

AccorHotels certified review
Anita Z. Business - 13/11/2017

Responsive staff. Friendly. Customer oriented. Good food. Great ambience.

AccorHotels certified review
First T. I. S. Business - 13/11/2017
« Wonderful Experience »

My stay at your hotel was wonderful and the staff was very attentive and friendly. I gave you a 7 because no matter how good you are there is still always room for improvements.

AccorHotels certified review
Rokiah B. T. Families - 13/11/2017
« Not a memorable stay »

Front office staff needs more training in checkin/checkout procedure. Shouldn’t let guests wait while staff checked with d person who checked us in. There’ll b huge problem if guest had to catch a flight. Housekeeping needs to be more vigilant when making up rms. A dirty hair towel was left in the bathroom, coffee table not wiped(can still see stains) n my dirty coffee cups not cleaned( i left the cups by the bathroom sink n still there when i come back)

AccorHotels certified review
Venkata R. Business - 13/11/2017
« Excellent »

Over all excellent stay , good room , good service , good food and friendly staff.

AccorHotels certified review
Azzapensta Couples - 13/11/2017
« Thoroughly Enjoyable Stay »

The room was lovely, bed comfy and bath awesome. Drinks and breakfast in club lounge was quiet and relaxing. Gym was good.

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