Hotel - Grand Mercure Singapore Roxy
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Singapore Roxy

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4.0/5 4,861 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Nearby)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • CHANGI INTL AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Beach and water sports  (Nearby)
    • Kayaking (Nearby)
    • Sailing facilities (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)
    • Roller-skating (Nearby)

Catering

  • Breakfast
  • 4 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 576 rooms
  • 533 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 77 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Remote control TV
    • WiFi in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 16,005 reviews

Our guest reviews for Grand Mercure Singapore Roxy

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,861 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Lanka T. Friends - 13/02/2018
« Above the average ..... »

Reception was warm and listened to my needs... Breakfast buffet was very nice... though we were charged extra for two guests stayed in the same room. Public transport was adequate... the room was not noisy at all ... though we could hear the sounds from next room... all in all, a comfortable stay. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
Anonymous Business - 13/02/2018
« Disappointed »

I am from Canada. I was asked to leave a $1000 deposit for my room. My American friend was only required to leave a $300 deposit. I was put in a room with an adjoining door. I could hear everything in the next room. Plus the man in the next room smoked. This is the second time I have stayed in your hotel. This time was not a pleasant experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M., We very much appreciate your comments regarding your return stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, product and staff training. I have noted your feedback regarding the room allocation - please accept my apologies for the inconvenience caused. We have updated your guest profile to ensure that you will be given a quiet, non-interconnecting room in future. As for the hotel charges, please be advised that the amount of $1,000 covered your accommodation bill for three nights ($888) and only the balance of $112 was a deposit for incidentals. Thank you again for sharing your experience and we hope to be able to welcome you back soon. Please do not hesitate to contact me if I can be of any assistance in the future. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

AccorHotels certified review
Chung Business - 13/02/2018
« Good as always »

Very good as always but two small hiccups - 1. The plugs by the desk don't work well and it was frustrating to see your phone was not charged overnight! 2. There should be a separate queue for members checking out, but the Priority line was used by everyone hence it defeated the purpose.

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
Ian V. Couples - 13/02/2018
« a good transit hotel »

a brief overnight stay on the way back to Australia -late check in and early morning departure so no opportunity to use any of the facilties

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
Winardi H. Families - 13/02/2018
« Out of downtown area nice experience »

Hotel is located out of the city. Free shuttle from the airport which is a plus. Need taxi to go to orchard cost about 12 sgd. The hotel itself has good size room. Ambience is good although it is rather old design. Food is okay and the service is good. Overal good experience but expensive considering the model of the hotel and design.

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
Teh C. H. Families - 13/02/2018
« Excellent ! »

Staycation to celebrate our anniversary, very happy to see the Wine and greeting card from your team.Thank you. Hotel near to east coast beach,shopping center. Big comfortable bed..Spacious room..the shower is great..

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
Jhon A. Business - 12/02/2018
« Very good hotel with reasonable price »

It was good stay in Grand Mercure Singapore Roxy. But, need more Europe power plug type in the room.

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
Mr.ravi Solo - 12/02/2018
« RELAXING »

IT WAS GOOD

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Our hotel has responded to the review

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AccorHotels certified review
Jaxon Business - 12/02/2018
« Amazing hotel and service »

Room and service was terrific everything worked well and close to shops

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
Iullia Business - 12/02/2018
« very good »

Clean, nice staff, delicious breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
Mark P. Business - 12/02/2018
« Wonderful hospitality, comfort and service. »

I arrived early in the day, and my room was ready. I enjoyed the room service, and the location is ideal for experiencing old and new Singapore.

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
Anonymous Families - 12/02/2018
« Easy and convenient »

Good location. Spacious room.

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
Allison F. Couples - 11/02/2018
« Spectacular views over the harbour in this luxurious hotel. »

Room was lovely with great views and bathroom was clean. Breakfast room was large and air-conditioned. Food was plentiful and varied (although quality was also variable!) We appreciated the free phone in our room, although we didn't discover it until later and then forgot to take it with us when we went sightseeing! (A nice touch - our fault for not using it.) People on reception were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
Michael D. A. N. Business - 11/02/2018
« Well accomodated »

It’s nice experience in a hotel with very nice people from the frontdesk.

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
Chris P. Business - 11/02/2018
« Good location and helpful staff »

Good location away from the crowded and over-developed downtown, halfway to the airport. Large enough to have all the required facilities, but small enough to care. You don't wait five minutes to get an elevator to or from your room!

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
Dj Couples - 11/02/2018

We enjoyed the location which was filled with markets, restaurants, history and a park like setting within walking distance of the hotel The staff were friendly and helpful and the rooms were spacious, and tastefully appointed.

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
Anonymous Families - 11/02/2018
« Stopover »

Nice room. Just stayed one night beetween two flights. Free airport shuttle.

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
Alan L. Couples - 11/02/2018
« Lovely hotel, just too little time to appreciate it. However we are back next week so hopefully we will have more time »

Brilliant as are most Asian hotels, just unfortunately it was too short a stay

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
Philip T. Families - 11/02/2018
« Very enjoyable experience. »

Staff were very good,excellent rooms and facilities along with complimentary shuttlemail to the airport.

Our hotel has responded to the review
Our hotel has responded to the review

.

AccorHotels certified review
Michele T. Couples - 10/02/2018
« Grand stay at the grand mercure Roxy! »

Check in was very smooth and the reception clerk was very pleasant. Room was a good size and a sea room. Breakfast was well arranged with a super choice.

Our hotel has responded to the review
Our hotel has responded to the review

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