Hotel - Grand Mercure Singapore Roxy
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Singapore Roxy

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4.0/5 4,961 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Nearby)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • CHANGI INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Beach and water sports  (Nearby)
    • Kayaking (Nearby)
    • Sailing facilities (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)
    • Roller-skating (Nearby)

Catering

  • Breakfast
  • 4 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 576 rooms
  • 533 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 77 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Remote control TV
    • WiFi in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 17,209 reviews

Our guest reviews for Grand Mercure Singapore Roxy

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,961 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Dave W. Solo - 19/05/2018
« Well below par room. »

Room was tired, old, verging on unsanitary. Room orientation was unworkable, looking at and being looked at from the pool, which required me to close blinds , rendering room even darker. Kitchenette without a sink is a joke. Floor in kitchen then area was a germ trap with rotted floor board. Sofa in my “suite” was a crappy piece of plastic furniture. The only good things were 1. The indoor plant 2. The table lamp resting precariously over my head, which I used as a reading lamp.

Our hotel has responded to the review
Our hotel has responded to the review

.

AccorHotels certified review
Juandy J. -. M. N. S. Families - 19/05/2018
« Old but perfect »

Altough the hotel was looking old style and classic but it had been given Us a modern experiences when we were oppening the dor, there has a handyphone to guide us along our family holiday inside of singapore wheter in the east coast line or down in the city centre, Stay for a while makes my family and I feel very able in the front of main road to take a bus also reachable to get Paya Lebar MRT Station. Thanks you Mercure Roxy

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
Hilda L. Business - 19/05/2018

Overall the stay is nice. Just feel the room is a bit dim. As for breakfast, the area is quite crowded and not enough space moving to pick food. Food not at good quality. Good things is coffee can be served in paper cup.

Our hotel has responded to the review
Our hotel has responded to the review

.

AccorHotels certified review
Sujan Business - 18/05/2018

Good experience

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
Aryanto K. Business - 18/05/2018
« Good, but laundry always late »

Overall good, but my laundry always late. I have to asked to be delivered. They always asked me when did i dropped the laundry. It happened not once, but 3 times.. Bur they delivered always with smile, which is good!

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
John Business - 18/05/2018
« Great »

Was great. Although the menu price in bars and restaurants doesn't include service charge and GST which caught me out. That just means additional 17% on top of listing price. For a tourist not from Singapore, not very friendly...

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
Rose S. Families - 18/05/2018
« Nice room »

Good service and helpful staff. Room is comfortable and spacious

Our hotel has responded to the review
Our hotel has responded to the review

.

AccorHotels certified review
Sim L. A. Couples - 18/05/2018
« Good »

Clean

Our hotel has responded to the review
Our hotel has responded to the review

.

AccorHotels certified review
Samantha P. F. L. Couples - 18/05/2018
« Mediocree »

Old hotel revamped but not up to standards.

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
Vipawan Business - 17/05/2018
« Superb service »

I enjoyed staying at your hotel. All staff are friendly and gave me warm welcome. Your manager at lobby cafe is very nice guy.

Our hotel has responded to the review
Our hotel has responded to the review

.

AccorHotels certified review
Eddy H. -. I. Families - 17/05/2018
« Tidy Hotel in Singapore »

we like the atmosphere of the hotel. Room Size 32 m2 many food court. use bus 43, 134, 135 to go to mrt Paya Lebar. the bus station just outside the hotel

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
Genevieve N. Couples - 17/05/2018
« GOOD »

Pleasant, comfortable, clean

Our hotel has responded to the review
Our hotel has responded to the review

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AccorHotels certified review
Dianne G. Families - 17/05/2018
« Not of a standard I would expect from Peppers »

Rooms were kept well maintained by housekeeping [especially the lady on level 12} Staff on reception friendly, however the two ladies in the Wave café {the one with glasses, and the other with short black hair} both need to upskill their customer relationship skills eg. A little smile and welcome to the guests, not feel you are just a number. Sadly the meals we had at the Breeze were sometimes hit and miss.

Our hotel has responded to the review
Our hotel has responded to the review

.

AccorHotels certified review
William W. Families - 17/05/2018

Great staff, good services

Our hotel has responded to the review
Our hotel has responded to the review

.

TripAdvisor review
Family - 17/05/2018
« Great hotel as always »

My Family has always been visiting Singapore either for holiday and during transit to other countries. This hotel is our top priority everytime we go there. Hotel has free airport shuttle which is available in every terminal, very convenient, especially when I travel with big family and all the luggages. Hotel also has free shuttle bus to paya lebar MRT on weekdays and city over the weekend. This time is also same great impression that we got. Check in was fast, concierge was very helpful, rooms are clean, spacious and my lil daughters love the bathtub so much. We also love all the foods and amenities completely available around and opposite the hotel. Will definitely stay at Mercure Roxy again when we visit Singapore :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yyane, Thank you for sharing your great review of Grand Mercure Singapore Roxy. I am delighted that your stay with us was a thoroughly enjoyable experience and it gives me great pleasure to read your kind words on perfect service, attentive staff, and the convenience of our shuttle services . It was wonderful to read that we are always your 1st choice of hotel in Singapore and rest assured I will share your feedback with the team who take great pride in ensuring each guest has a memorable stay. I look forward to welcoming you and your family back very soon. Sincerely, Priscilla Ng Executive Assistant Manager and Roxy Team

AccorHotels certified review
K S. Business - 16/05/2018
« Enjoyable »

Comfortable and relaxing with friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

.

AccorHotels certified review
Hg Business - 16/05/2018
« Had a very comfortable stay. Rooms were very spacious and clean, staff were friendly in all areas »

Love the free shuttle to and from the airport , is close to fantastic hawking areas for tasty laksas, and ease of getting to Singapore CBD area on the public transport.

Our hotel has responded to the review
Our hotel has responded to the review

.

AccorHotels certified review
Graham C. Solo - 16/05/2018

Very pleasant in every way particuarly the newly renovated rooms on the 17th floor - outstanding design and comfort.

Our hotel has responded to the review
Our hotel has responded to the review

.

AccorHotels certified review
Maryanne Couples - 16/05/2018

This was a great hotel, very friendly staff, value for money. It's a great feeling going to the cafe in the morning to get coffee & the staff remember you. The pool was great and not busy. The rooms are quite large & clean. I would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

.

AccorHotels certified review
Jeffrey F. Couples - 16/05/2018
« Nice but overpriced »

The room was good but a bit expensive, especially as a Accor platinum member

Our hotel has responded to the review
Our hotel has responded to the review

.

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