Hotel - Grand Mercure Singapore Roxy
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Singapore Roxy

4.0/5 5,027 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Nearby)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • CHANGI INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 4 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 576 rooms
  • 533 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 77 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 18,169 reviews

Our guest reviews for Grand Mercure Singapore Roxy

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 5,027 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 14/08/2018 TripAdvisor review
« Layover Stay »

We just had a day layover on route to Malaysia The Hotel lication and amenities are perfect and there are plenty of nearby shops and eateries Currently works are in progress for a new MRT STATION and line out front so future links and connections to the airport will be great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Garry L, thank you very much for sharing this great "5-star review" of your stay at the Grand Mercure Roxy, here in the historic and vibrant Katong district on Singapore's beautiful East Coast! It is nice to know that you had such an enjoyable layover stay, appreciating the handy location and the facilities provided. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience! We hope to see you again soon and look forward to making your next visit as pleasant as the recent one. Sincerely, Klaus Gottschalk General Manager & the Roxy Team

Pam T. Couples - 13/08/2018 AccorHotels certified review
« Great Stay as usual. »

We have stayed at the hotel numerous times and its always a pleasure to return. Easy check in and the staff is always very welcoming. The shuttle service is very good and on time. Rooms are very comfortable and clean with a lovely comfortable bed which is a must.

Our hotel has responded to the review
Our hotel has responded to the review

.

Shazly B. Friends - 13/08/2018 AccorHotels certified review
« nice ambients n hotel »

overall service ia good.

Our hotel has responded to the review
Our hotel has responded to the review

.

Van D. Families - 13/08/2018 AccorHotels certified review
« Relaxing experience.. »

Staff is great so friendly.. amenities is nice and clean. Will come back again

Our hotel has responded to the review
Our hotel has responded to the review

.

Julia Families - 13/08/2018 AccorHotels certified review
« Great »

We needed a day room and were very happy with the service overall great. I was a bit disappointed that we had to pay so much extra for a day room. I am pretty sure the hotel was not fully booked.

Our hotel has responded to the review
Our hotel has responded to the review

.

Irene Families - 13/08/2018 AccorHotels certified review

conveinence, easy access and good hospitality. Very happy that the hotel have shuttle to airport

Our hotel has responded to the review
Our hotel has responded to the review

.

Bruno C. Business - 12/08/2018 AccorHotels certified review
« great stay again »

another work stay this time, always great time

Our hotel has responded to the review
Our hotel has responded to the review

.

Anonymous Business - 12/08/2018 AccorHotels certified review
« Excellent »

Excellent services & nice place to stay ( near to best food in town)

Our hotel has responded to the review
Our hotel has responded to the review

.

Lena Business - 12/08/2018 AccorHotels certified review
« Good location and service »

I spent in the hotel 4 weeks during my business trip. The room was relatively large and comfortable, with access to a pool on fourth floor. It is located very close to the see and a bus stop. RMT station is further away, but you can reach it with a bus. Also a shopiing centre nearby. In the room there was a door connecting it to adjecant room. Unfortunately the door wasn't sound proof - in contrary you could hear everything, what was going on in the other room. On most occasions the guests were very quiet, but still, it would be much better if the door was properly sealed.

Our hotel has responded to the review
Our hotel has responded to the review

.

Ritvik M. Business - 12/08/2018 AccorHotels certified review
« Great experience »

Thoroughly enjoyed my stay. Great staff and super polite. Very helping people and nice room service.

Our hotel has responded to the review
Our hotel has responded to the review

.

Rod C. Couples - 12/08/2018 AccorHotels certified review
« Excellent location next to a bus stop and with a free shuttle to and from the airport »

Very friendly staff Good size rooms well appointed Would highly recommend

Our hotel has responded to the review
Our hotel has responded to the review

.

Derrick Families - 12/08/2018 AccorHotels certified review
« Friendly and efficient staff »

Greeted with a friendly and efficient staff durung check-in.

Our hotel has responded to the review
Our hotel has responded to the review

.

Sandra L. Families - 11/08/2018 AccorHotels certified review
« My hotel go-to in Singapore »

This is probably my 5th time staying at Mercure. Staff are always attentive. It's my first time staying with my whole family - hubby and kids, and mother-in-law. The breakfast is a wide selection of fresh items from local favorites to western favorites. Breakfast is a little on the pricier side, but you could skip lunch. Since they are so close to the beach, and is also convenient to Parkway Parade, a big shopping mall. I find it the most ideal place to Singapore, and not forgetting their free 24 hour shuttle to the airport. I also like their comfy bed. Money well spent!

Our hotel has responded to the review
Our hotel has responded to the review

.

Henk-jan Families - 11/08/2018 AccorHotels certified review
« Pleasant hotel & staff »

Helpful staff, clean rooms, good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

.

J Families - 11/08/2018 AccorHotels certified review
« Comfortable stay »

Room was adequate for us and our toddler. Staff was helpful and the hotel was close to shopping centre for our toddler's needs.

Our hotel has responded to the review
Our hotel has responded to the review

.

Enid R. Families - 11/08/2018 AccorHotels certified review
« Very friendly efficient staff »

We thoroughly enjoyed our stay at your hotel and will be highly recommending it to our friends.

Our hotel has responded to the review
Our hotel has responded to the review

.

Yoong Business - 10/08/2018 AccorHotels certified review
« Good stay, need refurbishment. »

Overall was good, just the shower bath tub need update, after bathing all the water splashed out to the floor.

Our hotel has responded to the review
Our hotel has responded to the review

.

Dale M. Business - 10/08/2018 AccorHotels certified review
« friendly and efficient »

The service staff were welcoming, friendly and efficient along with the room and facility being very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dale, We very much appreciate your kind comments regarding your stay at the Grand Mercure Singapore Roxy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy P.S. If your time permits, we would very much appreciate if you could post your review also on TripAdvisor: www.tripadvisor.com Thank you!

Anonymous Business - 09/08/2018 AccorHotels certified review
« Relaxing »

Always a pleasure to stay at this hotel. Friendly and professional staff always there to help.

Our hotel has responded to the review
Our hotel has responded to the review

.

Janis Business - 09/08/2018 AccorHotels certified review
« Good breakfast but too dark lighting »

So far it was enjoyable. The pool is not big enough and it was a bit crowd. Gym room is too small. Not enough facilities. But breakfast is good which provides many food choices. The lighting on the floor that I stayed was too dark. It will be good if the lighting can be turned on at corridor and in lift because while walk alone it was too scared. Lighting in room can add some more yellow light which made the warm feel.

Our hotel has responded to the review
Our hotel has responded to the review

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