Hotel - Grand Mercure Singapore Roxy
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Singapore Roxy

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4.0/5 4,734 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Nearby)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Nearby)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air Conditioning
  • CHANGI INTL AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Beach and water sports  (Nearby)
    • Kayaking (Nearby)
    • Sailing facilities (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)
    • Roller-skating (Nearby)

Catering

  • Breakfast
  • 4 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 576 rooms
  • 533 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 77 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 14,451 reviews

Our guest reviews for Grand Mercure Singapore Roxy

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,734 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Roger C. Families - 14/10/2017
« Reasonable priced, spacious room and relaxing neighborhood. »

If you are a fan of crowded downtown and like to enjoy some relaxation in this busy island, this hotel is a good choice. Nearby historic buildings and East Coast Park are worthy of visiting. To name one thing uncomforable, if we must, the air condition is too cold and the controller couldnot function properly.

AccorHotels certified review
Helga A. Couples - 14/10/2017

Third stay at the Grand Mercure Roxy. We like using the shuttle service from the airport. Staff friendly and helpful, check-in / check-out without hassle. Appreciated offer for late check-out (2pm) as our flight back to Sydney left at about 8pm only. Room and bathroom spotlessly clean/tidy every day (fresh towels!). Swimming pool temperature refreshing and water clean.

AccorHotels certified review
Louie F. C. Solo - 14/10/2017

A week staying in the hotel. Buffet food there is no Japanese Maki, Chinese Soimai.

AccorHotels certified review
Anonymous Families - 14/10/2017

Good.

AccorHotels certified review
Daniel Families - 14/10/2017
« enjoyed our 4 night stay and will stay again in next visit »

Great location, helpful and friendly staff, good size room, good facilities such as the swimming pool. The room especially the bathroom probably due for renovation or upgrade.

AccorHotels certified review
Hervé D. C. Business - 14/10/2017
« Outstanding service as usual »

I stayed in your hotel in Singapore where the staff is incredibly helpful, professional and prompt. Little things make a big difference: they remember your name and take you directly to your table with no delay They let me stay until 19:00 on the day I leave to catch a late plane They take the initiative to book my taxis for several days in a room and then let me know Great service.

AccorHotels certified review
William J. B. Business - 14/10/2017
« Enoyed it very much. Rm 1722 was nice. »

Enoyed it very much. Rm 1722 was nice. The staff was professional and courteous.

AccorHotels certified review
Anil C. Solo - 13/10/2017

Excellent

AccorHotels certified review
Anonymous Couples - 13/10/2017
« Very pleasant older style hotel with great staff. »

We enjoyed the room but have a personal preference for a walk in shower rather than a bath. The club lounge was very pleasant - perhaps a further thought to arrangement of tables to allow an increased number of people to sit by the window if possible. The evening drinks & canapes were lovely at the end of the day. Very helpful & courteous staff at every point. Location is a bit out of town - but then there is little tat can be done about this.. The shuttle to the airport was most welcome.

AccorHotels certified review
Suwondo T. Business - 13/10/2017
« RECONFIRM FOR NEXT STAY »

While i'm coming for business trip, i also planned to reconfirm about my next stay, from 21-Oct/2017 - 24-Oct 2017, for 3 nites & 6 rooms. For These stay, 10-11/Oct/2017,, i don't have any problem. but when i reconfirmed for next stay, The staff at Premeire Lounge told me that i shall add on for my next trip! I said "why i shall pay more ? i do booking online through the accor website more than 100 times & so far its no problem, never ask it to pay more. But The next stay at Mercure Roxy & the reservation dept said that my booking rate its not applicable! its applicable for 2 rooms only. Then i make a booking through accor website in front of the premier lounge staff. I show it to them that 1X booking can make booking until 7 rooms! Then premier lounge staff also quite wonder why the reservation staff said like these? They said will give confirmation by tomorrow morning, 11 Oct 2017, when i do check out. & then on 11 Oct 2017 when i was checking out on 17 floor, around 9:30 AM, the staff at that floor also can not give fix answer. & they promise will give me answer by today / the latest tomorrow by email (11 & 12 Oct 2017). but until today, 13 October 2017, i haven't receive it yet reply from Mercure Roxy. its very disappointed for me.

AccorHotels certified review
Hock F. G. Business - 13/10/2017
« The service is the best of the best »

The service quality is the best of the best and I will definately say again coming september on my way to australia. I am an accor member for a long time. I just couldnt remember my number,

AccorHotels certified review
John C. Business - 12/10/2017
« Good Hotel for Business Meetings »

The hotel provided shuttles to Changi airport, which was convenient for my short stay. There were numerous bus routes around the hotel, good for touring around while taxies were always waiting in front of the main entrance. My room was spacious while corridors were wide. Staffs at Reception were friendly and helpful for check in and out, booking of the shuttles and other service. My stat was a pleasant one for my business while I would recommend it to others who look for a functional hotel without the superfluous luxury.

AccorHotels certified review
Elizabeth J. Families - 12/10/2017
« Comfortable and good service »

The beds were very comfortable, excellent service from staff, clean rooms, good value and right by the station, excellent!

AccorHotels certified review
Anonymous Friends - 12/10/2017

Very nice hotel! Clean

AccorHotels certified review
Nuttra S. Families - 12/10/2017

Overall was great, all contact staffs are excellent smile and welcome. Unexpect handy mobile phone for hotel guest was so helpful. Unfortunately we have to shorter our stay only 1 night from 2 nights. And no time to try any other facilities. Only few comments Room and Bathroom a bit old and hair dyer in the bathroom, It would be nice if hotel could provide the moveable one :-)

AccorHotels certified review
Natpw Families - 12/10/2017
« Big room, old property »

The room was big, but the hotel is aged. The bathroom light was flicker just like in the horror movie, but it was fixed by the engineer. The location is ok for transit. It's not too far from the airport. It's quite far to the tourist area (orchard, bugis) but it's only 1 bus ride to get there. There is a food center just across the hotel. There are 2 malls, one across the hotel and the other behind the hotel. Actually the hotel attached to the shopping center, but the shopping center is quiet and old.

AccorHotels certified review
Lisa H. Families - 11/10/2017
« Inadequate bedding for family of 4 »

We were given a room for a family of four , contains one bed and a sofa bed! My daughter was very unwell, we waited about 30 minutes in the lobby whlist the disorganised staff arranged a room for us. The food we ordered for room service was very average. We had to wait 2 houes at Singapore airport for pickup to the hotel with a violently I'll child.

AccorHotels certified review
Anonymous Friends - 11/10/2017
« Great »

Short stay due to plane delays. Arrived late and left early but lovely room and good service

AccorHotels certified review
Vorarat Families - 11/10/2017
« Overall is good. »

+ friendly staffs + vareity of breakfast - the room is well-renovated but some stuffs need to be replaced eg. Flush toilet cover is broken.

AccorHotels certified review
Kay Solo - 11/10/2017
« Very comfortable »

The bed was very comfortable the quiet, The facilities very good I liked the pool area. All the staff were so friendly and helpful, nothing was to much trouble.

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