Grand Mercure Singapore Roxy 4 stars

TripAdvisor rating 4.0/5 5,291 reviews
Grand Mercure Singapore Roxy
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Room 1

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Hotel extras

  • Complimentary daily airport shuttle from 6.30am to 1.30am (Terminal 1-3)

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Complimentary WiFi & Handy Smartphone

  • Award-winning F&B outlets

  • Outdoor pool and 24-hr gym

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • CHANGI INTL AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf
  • Outdoor tennis court (Nearby)
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road
Roxy Square
Marine Parade Rd
428769
singapore
singapore

Tel: +6563448000

Fax: (+65)63448010

Contact email

Check-in from 14h00

Check out up to 12h00

  • EAST COAST ROAD :   No. 10, 12 & 14 BEHIND HOTEL

  • MARINE PARADE ROAD :   No. 36 OPPOSITE HOTEL

  • By plane

    CHANGI INTL AIRPORT At 8km / 4.97 miles

  • By plane

    CHANGI INTL AIRPORT At 8km / 4.97 miles - Shuttle free

  • By boat

    TANAH MERAH FERRY TERMINAL At 9km / 5.59 miles

  • By boat

    WORLD TRADE CENTER At 10km / 6.21 miles

  • By car

    EAST COAST PARKWAY At 1km / 0.62 miles

  • By car

    PAN ISLAND EXPRESSWAY At 0.1km / 0.06 miles

  • By car

    TAMPINES EXPRESSWAY At 0.1km / 0.06 miles

  • By train

    EUNOS RAILWAY STATION At 3km / 1.86 miles

GPS :1.303559, 103.904625

Currently, close to our hotel

East Coast Park, walk

From 01/01/2018 to 31/12/2019

At 4.7 km

Singapore Flyer, visit

From 01/01/2018 to 31/12/2019

At 4.9 km

Formula 1 2019 "Singapore Airlines" Singapore Grand Prix

From 22/09/2019 to 22/09/2019

At 5.3 km

Raffles Hotel, visit

From 01/01/2018 to 31/12/2019

At 5.7 km

Singapore Art Museum, visit

From 01/01/2018 to 31/12/2019

At 5.9 km

Law of the Land, exhibition

From 19/10/2016 to 18/10/2021

At 6.1 km

Peranakan Museum, visit

From 01/01/2018 to 31/12/2019

At 6.2 km

National Museum of Singapore, visit

From 01/01/2018 to 31/12/2019

At 6.3 km

Singapore Philatelic Museum

From 01/01/2018 to 31/12/2019

At 6.3 km

Orchard Road, visit

From 01/01/2018 to 31/12/2019

At 7.4 km

Our accommodations

SUPERIOR ROOM 1 KING BED

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

SUPERIOR ROOM 2 SINGLE BEDS

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE ROOM 1 KING BED

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM 2 SINGLE BEDS

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM 1 KING BED WITH OCEAN VIEW

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE POOL SIDE ROOM 1 KING BED

  • Max. number of persons: ‌3
  • Area: From 37
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

EXECUTIVE ROOM 1 KING BED

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

EXECUTIVE ROOM 2 SINGLE BEDS

  • Max. number of persons: ‌3
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Studio Suite

  • Max. number of persons: ‌3
  • Area: From 38
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Junior Suite

  • Max. number of persons: ‌3
  • Area: From 54
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Our restaurants and bars

FEAST@EAST BUFFET RESTAURANT

Type of cuisine: International

Come celebrate Singapore's classic days at Feast@East Buffet Restaurant where a Heritage Feast awaits those who cross the threshold of our famous Peranakan Hotel Buffet, located on the third level of Hotel Grand Mercure Singapore Roxy!

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

JIA WEI CHINESE RESTAURANT

Type of cuisine: Other cooking style

Jia Wei Restaurant offers a selection of intricate Cantonese Cuisine with an extensive list of wine labels to compliment each meal.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WAVE CAFE

Type of cuisine: Cafe

On level 1 just next to the hotel's lobby, WAVE café provides you with a different dining experience during your stay at Hotel Grand Mercure Singapore Roxy.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BREEZ BISTRO.BAR

Photo non contractuelle / Strictly non binding

Located on Level 4, with a nice view of the refreshing swimming pool, guests may enjoy the food and beverage selections from Breez Bistro Bar: both indoor - in the comfortable restaurant, lounge and bar - or outdoor by the pool.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 541 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Grand Mercure Singapore Roxy

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

21,323 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

5,291 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great service and clean well equipped room

Customer review rating 4.4/5

Glenda W. Solo - 21/06/2019 AccorHotels certified review

Reception staff were helpful and sorted out all my requests. Breakfast was hot and again good service. Room was clean and well stocked. Will definitely stay again.

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Delightfully Comforting

Customer review rating 4.4/5

Julie A. Solo - 21/06/2019 AccorHotels certified review

From the moment I arrived to be checked in to my lovely room, I felt so welcome and relaxed as I always have done.

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Very pleasant

Customer review rating 4.4/5

Anonymous Couples - 20/06/2019 AccorHotels certified review

Excellent hotel with good facilities

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Good choice

Customer review rating 4.4/5

Olga Solo - 20/06/2019 AccorHotels certified review

Comfortable hotel. Big room and very complete breakfast

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Mr William and Mrs Patricia J.

Customer review rating 4.4/5

Patricia &. W. J. Couples - 20/06/2019 AccorHotels certified review

The staff were very helpful and very friendly. We found the hotel very clean. The room had all home comforts. The bed and bedding was very comfortable. We certainly would love to stay in the hotel again and would not hesitate to recommend this hotel to our friends and family .

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Adequate

Customer review rating 4.4/5

Jenny Solo - 20/06/2019 AccorHotels certified review

Dated but ok staff are friendly and helpful.

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A good stay

Customer review rating 4.4/5

Peter G. Business - 20/06/2019 AccorHotels certified review

A very good stay at the hotel Very clean well looked after

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Customer review rating 4.4/5

Chris H. Solo - 20/06/2019 AccorHotels certified review

Very efficient, all good but a shame I couldn't extend the checkout.

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very pleasant experience however - shower hot water very slow to come in, general service excellent.

Customer review rating 4.4/5

Lloyd C. Business - 20/06/2019 AccorHotels certified review

pleasant, all staff very helpful

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Wonderful Hotel

Customer review rating 4.4/5

Christine S. Couples - 20/06/2019 AccorHotels certified review

We enjoy staying at Roxy as just out of town but still have good shopping across the road and food markets We recommend the Lounge floor great valve for money and well looked after we will be back in 3 weeks

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Great position and for our stay

Customer review rating 4.4/5

Helen Couples - 20/06/2019 AccorHotels certified review

A very welcoming place to stay, excellent staff, good clean room and very quiet location

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Excellent as before, that is why we like to stop there.

Customer review rating 4.4/5

Geoffrey K. Couples - 20/06/2019 AccorHotels certified review

Good service, helpful on our questions.

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Dissapointed!

Customer review rating 4.4/5

Cindy Families - 20/06/2019 AccorHotels certified review

Given we are repeat customer as the last stayed experience was great, however this time round the room was old and mouldy with stained ceiling. We request for a change then the 2nd room, the air cond was way too cold. Called the technician to fixed it and now its too hot. Had to fix 4 times yet the problem hasn't resolve. The generation condition of the room was very run down. Though convenient however the rest is also important. Poor and boring breakfast, bad service at the breakfast room. Overall, I would not come back to this hotel again.

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The staff were very helpful

Customer review rating 4.4/5

J B. Friends - 20/06/2019 AccorHotels certified review

We were happy with our room size , the staff were excellent breakfast was run very well with plenty of choice. I realise Singapore is a humid place and your aircon was excellent but it made the room smell musty we actually bought air freshener to spray so maybe something you could look into , also the room was very clean and the cleaners work hard but I would suggest they sit on the toilet to see what they are missing!!! The dust at the bottom of the bathroom door and marks near the rubbish bin need to be wiped more often in our room anyway .

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A relaxing place to stay.

Customer review rating 4.4/5

Barbara Couples - 19/06/2019 AccorHotels certified review

Welcoming. Luggage promptly brought to our room. Room had everything we required. Enjoyed the hot bath (though the bath plug could have fitted better as water slowly drained away). Appreciated the use of the Smartphone, great for finding our way around Singapore.

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GOOD SERVICE

Customer review rating 4.4/5

Z. Z. A. Business - 19/06/2019 AccorHotels certified review

GOOD SERVICE & GOOD RECEPTION

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Customer review rating 4.4/5

Muhammad F. S. Business - 19/06/2019 AccorHotels certified review

clean room, attitude the staff was very Good

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The service is awesome.

Customer review rating 4.4/5

Sok S. Business - 19/06/2019 AccorHotels certified review

I enjoy staying at your hotel. Your service is awesome. Your room is neat. Your breakfast is delicious. Your staff are helpful.

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Ms D.

Customer review rating 4.4/5

Ms D. Business - 19/06/2019 AccorHotels certified review

Overall stay was pleasant. Food is really good. Conditions of bedding could be looked into as they looked cream white and not pure white.

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Good all round

Customer review rating 4.4/5

Dennis B. Solo - 19/06/2019 AccorHotels certified review

Room and facilities very good. Canapés in the Lounge could be improved. They were mostly Tofu.

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