Hotel - Grand Mercure Singapore Roxy
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Grand Mercure Hotel

Grand Mercure Singapore Roxy

50 East Coast Road  Roxy Square  Marine Parade Rd 
428769  SINGAPORE
SINGAPORE

4,632 reviews
TripAdvisor Rating Based on 4,632 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Nearby)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Nearby)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air Conditioning
  • CHANGI INTL AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Beach and water sports (Nearby)
    • Kayaking (Nearby)
    • Sailing facilities (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)
    • Roller-skating (Nearby)

Catering

  • 4 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 576 rooms
  • 533 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 77 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 13,314 reviews

Our guest reviews for Grand Mercure Singapore Roxy

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,632 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Solo - 23/07/2017
« not at all comfortable »

I stayed for 1 night. It was not very clean and the mini bar was not filled. The staff did not even ask about my stay. The room was too dark and was located far away from the lifts.

AccorHotels certified review
Rc Business - 23/07/2017
« My stay was great. »

Service is great. Hotel amenities are well organized. Rooms are clean. If it can be a smoke free facility, it will be great.

AccorHotels certified review
Anonymous Business - 23/07/2017
« comfortable as it usually is »

I find the rooms clean and tidy and staff are friendly and helpful

AccorHotels certified review
Joan Families - 23/07/2017
« We had a lovely stay at the hotel, extremely well looked after, great breakfast. Quiet room with everything we needed. »

We had a quiet room, all staff extremely helpful. Great breakfast. Quick service in checking in and out.

AccorHotels certified review
Fast E. Families - 23/07/2017
« Friendly staff, Good Value & Many Choices for food »

Room and roll-away bed was not ready despite online check-in done a day earlier. However, staff was friendly, helpful and quick in handling our request once highlighted. Room was in a non-smoking floor, clean & had a nice view of the pool. Hotel is conveniently located to numerous restaurants and food specialties.

AccorHotels certified review
Marchel Couples - 23/07/2017
« Mr »

Great

AccorHotels certified review
Sukiunto S. Families - 23/07/2017
« Quite good and certainly will go back to stay. »

Front desk was very helpful, overall services were excellent.

AccorHotels certified review
Jung Business - 23/07/2017
« I'm sure I would visit again and again. »

I had got very compotable night with clean bed. And thanks for manager and housekeeper who controled my room. I'm sure I would visit again and again. I saw very nice system for 17days. Thanks for your kindly efforts and smiles.

AccorHotels certified review
Khoo P. H. Business - 23/07/2017
« Mr Khoo »

Hotel room was comfortable and following the request I requested earlier during web check in. Facilities provided were satisfying and appreciate them. However, if breakfast can be included will be much better. Staffs were friendly and helpful. Thank you.

AccorHotels certified review
Handoko Families - 23/07/2017
« goos location and facilities hotel »

rhe room and other facilities satisfied , may be must change sign on shower glass door, signed PULL but actually PUSH.

AccorHotels certified review
Salman A. Families - 23/07/2017
« very good hotel for family »

“Very good friendly staff and excellent position with a large shopping mall right opposite with many eating places so the hotel is a very good position .”

AccorHotels certified review
Haines Business - 22/07/2017
« Very happy with service »

i do wish that lighting in hotels was better. It is very hard to work in the evening when the lighting is dim. there are limited electrical plugs by the desk, and when you have a laptop, cell phone, and other equipment to charge there an insufficient outlets A few more tea bags would be an advantage

AccorHotels certified review
Rachel Couples - 22/07/2017
« Very pleasant stay »

Staff were very friendly,proficient and helpful Service was exemplary We had a lovely time in the pool Food was also lovely The bed was a little too firm

AccorHotels certified review
Dushantha Couples - 22/07/2017
« Fantastic »

Check in experience was seamless. The agent who was attending to me Ms Karen was professional and was inviting. Obviously she knew what she was doing and made the process wonderful. Please recognize her for her professionalism. Room was Cozy however my TV remote was faulty but managed to get it changed.

AccorHotels certified review
Mr G. T. Business - 22/07/2017
« Mr G Taylor »

Only stopped in Singapore for Offshore medical and arrived hotel 13.00 till 11.00 when i left to go to Changi Airport. Room was upgraded to Delux and was very comfy indeed. Staff were efficiant and pleasant. Enjoyed my short stay.

AccorHotels certified review
Frank O. Families - 22/07/2017
« Great Service & Cleanliness. »

The price was right for our 3 night stay. The location was out of the centre of the city but only 20min to airport which suited us. Having said that buses were at the door & plenty of shops & food options everywhere. The "Handy" device in our room was brilliant. Nice touch to make our short stay as efficient as possible. The rooms looked meticulously cleaned and the complimentary daily water was nice to have. The pool was area was well looked after and a nice break after a lot of walking around ghe city. Thanks for complimentary shuttles to the local MRT & to the airport at the end of our stay. Grand job.

AccorHotels certified review
Larry Solo - 22/07/2017
« Another Great Stay at the Grand Mercure Roxy »

Never been dissappointed. Always first class accommodations and service.

AccorHotels certified review
David S. Business - 21/07/2017
« Nice serve »

Enjoy stay at your hotel

AccorHotels certified review
Col M. Couples - 21/07/2017
« Fully satisfied with overall experience. »

Staff were excellent, polite & helpfull. Hotel operation very well run, your facility would be our first choice next time.

AccorHotels certified review
Matt Business - 21/07/2017
« Clean, efficient and sufficient »

Room was everything expected, clean and sufficient. Check in staff was a trainee who was very helpful to deal with a pleasant demeanour. Disappointed that beers in the Breeze bar were served in plastic and not cold enough. Air con in room was also not able to get cold enough.

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