Hotel - Grand Mercure Singapore Roxy
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Singapore Roxy

4.0/5 5,126 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Nearby)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • CHANGI INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 576 rooms
  • 533 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 77 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 19,437 reviews

Our guest reviews for Grand Mercure Singapore Roxy

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 5,126 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Scott W. Business - 09/12/2018 AccorHotels certified review
« Great experience, great service. »

An example: I did not have cash money to pay for a taxi and the concierge assisted me to obtain the cash money I needed to pay for the taxi-very much appreciated. Also the people servicing my room were awesome.

Our hotel has responded to the review
Our hotel has responded to the review

.

Mrs A. Couples - 09/12/2018 AccorHotels certified review
« Singapore »

Really lovely.

Our hotel has responded to the review
Our hotel has responded to the review

.

Barry R. Couples - 09/12/2018 AccorHotels certified review
« OUR EXCELLENT CHRISTMAS LIGHTS STAY 2018 »

This is our 8th stay at the Grand Mercure Roxy since 2012 and our 3rd in 2018. We found the facilities and staff excellent as usual especially in the Breez Bar and we were remembered by many of the staff in the Feast East Restaurant and received excellent seating and service. There was an incident after dinner one evening in which we were unable to access our room by either of our keys. When checking with the front desk it was discovered there was a malfunction in the lock (possibly the battery) and we were let in with the master key. We were informed that it couldn't be fixed until the next morning and would need to check with the front desk after breakfast. We were met at our room by a staff member and a tradesman who was able to fix the lock. I must say that this incident was dealt with most efficiently by staff and our inconvenience was certainly kept to a minimum and didn't detract from our excellent stay at all. Thank you so much to all concerned. The plate of fruit and note left in our room was much appreciated. We look forward to our next stay and know we shall be well looked after.

Our hotel has responded to the review
Our hotel has responded to the review

.

Tengku Z. Business - 09/12/2018 AccorHotels certified review
« Just ok »

Just Ok . No halal/ halal labeled food for breakfast. Staff was friendly and helpful . Surely not coming back. Cheers

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the review of your saty! We hope to be of service again in the future. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

Derek A. Couples - 08/12/2018 AccorHotels certified review
« Very enjoyable stay staff extremely helpful. »

We requested a possible upgrade to executive and on arrival arrangements were made ready and waiting. Room was very comfy and we were able to change the room allocated to one closer to lift and facilities. As I suffer from breathing problems we were able to borrow a wheelchair to get about which was most helpful.

Our hotel has responded to the review
Our hotel has responded to the review

.

Deepak S. Couples - 08/12/2018 AccorHotels certified review
« Excellent and most satisfying. »

Place is clean and tidy. Staff is efficient and helpful. Food is tasty and most hygienic. Overall it was highly satisfying and memorable experience.

Our hotel has responded to the review
Our hotel has responded to the review

.

Raymond S. Solo - 08/12/2018 AccorHotels certified review
« Fantastic »

I had an amazing stay. The hotel is beautiful and staff were very friendly. I had friends visit and we had a very good dinner on the rooftop. Thank you for the great stay.

Our hotel has responded to the review
Our hotel has responded to the review

.

John P. Couples - 08/12/2018 AccorHotels certified review
« Satisfied »

Nice room , on coming of a cruise ship, no trouble with a early check in, and thank you for offering a late check out, big help when flight home is not till 1930 hrs.

Our hotel has responded to the review
Our hotel has responded to the review

.

Tsuyoshi H. Business - 08/12/2018 AccorHotels certified review
« Room was clean, breakfast was good. »

Doulble size bed was more than enough space for me and very comfortable. Shower room door was not so nice. Hard to slide and was not working well. Check in was very congestied by airline crew. Reception should be dedicated for such guest.

Our hotel has responded to the review
Our hotel has responded to the review

.

Francis Business - 07/12/2018 AccorHotels certified review
« Satisfied stay! »

Return guest over the many years visiting Singapore. Clean, well maintained and comfortable property.

Our hotel has responded to the review
Our hotel has responded to the review

.

Loo H. Families - 07/12/2018 AccorHotels certified review
« Friendly and attentive. »

Front counter is very friendly and helpful as I travell with 2 kids. Late check out allow to continue my next journey has solved my issue.

Our hotel has responded to the review
Our hotel has responded to the review

.

Geoff Couples - 06/12/2018 AccorHotels certified review
« A very comfortable stay »

Staying at Grand Mercure Singapore Roxy was a very enjoyable experience. We had a large and comfortable room and found all staff pleasant and obliging . We took advantage of the fee airport shuttle and the shuttle to nearby MRT station which was very convenient with wet weather. Breakfasts were enjoyable as were snacks at the foyer café. The hotel is in a very convenient location for bus transport to the city and with shopping centres both across the road and at the rear.

Our hotel has responded to the review
Our hotel has responded to the review

.

Elvier B. Solo - 06/12/2018 AccorHotels certified review
« Excellent service. »

Having stayed here many times before and the check in has always been friendly and quick. Also I like the free airport shuttle service. Would have liked it to be more frequent. The location is fantastic for shopping and delicious food all around. Front office staff, concierge, room attendant, room service, shuttle bus driver, you all were wonderful. Of course I will stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

.

Adam Business - 06/12/2018 AccorHotels certified review
« excellent hospitality »

smooth check-in, perfect hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

.

S C. K. Business - 06/12/2018 AccorHotels certified review
« it was good »

buffet menue was wonderful but missed ramen (wanted to taste)

Our hotel has responded to the review
Our hotel has responded to the review

.

Jane T. Couples - 06/12/2018 AccorHotels certified review

Excellent staff so friendly,nice hotel and swimming pool

Our hotel has responded to the review
Our hotel has responded to the review

.

L. F. H. Couples - 05/12/2018 AccorHotels certified review
« Mr L. »

Cigarette smell in the room 835.

Our hotel has responded to the review
Our hotel has responded to the review

.

Fil Business - 05/12/2018 AccorHotels certified review
« Very good »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

.

Lawrence S. Couples - 04/12/2018 AccorHotels certified review
« I coudn't have asked for anythig more. »

It was very enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

.

Anonymous Business - 04/12/2018 AccorHotels certified review
« Enjoyable »

The hotel is a bit old and didn't renovate for sometime. My room is facing the main road and facing the big construction site which could be noisy in the morning. The lighting is not enough in the room as was not controlled by the master switch on the bed side. The bed was comfy, the hardness of the pillow was just right to me. The breakfast and lunch buffet got quite a variety of choices and taste good (esp the ice-cream).

Our hotel has responded to the review
Our hotel has responded to the review

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