Hotel - ibis budget Arles Palais des Congrès
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Ibis Budget Hotel

ibis budget Arles Palais des Congrès

Avenue de la 1ère division  Française libre 
13200  ARLES
FRANCE

432 reviews
TripAdvisor Rating Based on 432 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pet allowed 5  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pet allowed 5  EUR
  • Air Conditioning
  • MARSEILLE

Leisure and activities

  • Outdoor unheated pool

Catering

  • Snack & beverage machine
See all services

Hotel location

Our rooms

  • 64 rooms
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.4/5 AccorHotels Rating Based on 710 reviews

Our guest reviews for ibis budget Arles Palais des Congrès

100% certified reviews from our guests

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4.0/5 TripAdvisor Rating Based on 432 reviews
Certificate of excellence 2016
AccorHotels certified review
Gerald Couples - 19/06/2017
« Pretty good »

There were no problems with our stay at this hotel. The room was a good size and all the facilities worked well, especially the air conditioning, as it was very hot outside.

AccorHotels certified review
Anonymous Couples - 04/05/2017

A pleasant stay mainly due to the proximity of the ibis styles on the same site thus allowing us to use the restaurant and bar area. I would appreciate thicker and larger towels.

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Anonymous Couples - 28/04/2017

Friendly and helpful staff. Pleasant hotel.

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Anonymous Couples - 27/04/2017

Decisamente positiva

AccorHotels certified review
Anonymous Families - 30/10/2016

2 nights in the Budget at Arles. The rooms are functional with very comfy beds. The extra blanket in the room was appreciated The 10 euro breakfast was not great value for money. We did not have it on the second morning We had to book 2 rooms as our daughters are over 12, (13 & 15) The ‘12 year age limit’ for multiple room occupancy is very unhelpful. 12 years old in NOT an adult!

AccorHotels certified review
Anonymous Business - 12/10/2016

simple, efficace

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Anonymous Couples - 09/09/2016

Tres satisfait

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Anonymous Families - 05/09/2016

Nice and spacious room. Good breakfast Good and pleasant facilities (parking, lobby, swimming pool) However room could have been cleaner!

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Anonymous Couples - 22/08/2016

Breakfast was not not good enough. Not enough choice. Too expensive for what it was. No fruit.

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Anonymous Families - 19/08/2016

it is a great hotel in a good location to explore the region

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Anonymous Families - 08/08/2016

Good base to explore the region for a few days. Room was a bit like a cell and wouldn't have wanted to spend much time in it. Fortunately we didn't need to.

AccorHotels certified review
Anonymous Families - 12/07/2016

Overall very good. Was concerned about the area to walk from the hotel to the city center based on the broken into car that sat in front and the homes immediately next to the hotel, though we experienced no problems. Our first day, we received no housekeeping, but they did make visits the other days of the stay. Any issues were taken care of promptly by staff and they were very helpful when we had any questions. Biggest issue was the pool security fence/gates. Made it very difficult to get into and out of pool. Because it separates the pool from the seating area, I would think that it is even more of a risk because if someone needed help in the pool, it would be very difficult to get into them. I noticed a number of adults having extreme difficulty with the gates as well.

AccorHotels certified review
Anonymous Families - 06/07/2016

Good overall. Slight issues with access to pool. Would have liked access to hot water all day.

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Anonymous Families - 28/06/2016

Personnels super

AccorHotels certified review
Anonymous Families - 22/05/2016

very pleasant

TripAdvisor certified review
Solo travel - 10/05/2016
« Ibis Budget Arles »

There was no airco in the room. Leaving the window open was'nt an option because of traffic noise from the motorway. It was convenient located for walking to the museum and to the city along the Rhone. There was an 24hr reception and a controlled gate exit to the car parking.

AccorHotels certified review
Anonymous Business - 30/03/2016

Even if it's a IBIS Budget Hotel, the price is not that competitive, if you go to Germany you will have a very nice room for 50€ and they have the same VAT charges as France. However, three things to improve, the pillows are very uncomfortable, it's like sleeping on a baloon, it should deflate after a few seconds and the Hot Chocolate for Breakfast taste like water, same for the coffee. On the evening i took a glass of Red Wine from the Hotel Bar into my room, the Wine was too warm, regardless of the Hotel Class, wine should be served at the right temperature, below some informations about this, to make it short, keeping red wine under 19°C is a good start. Best Regards Marc Staub http://www.terredevins.com/degustations/quelle-temperature-service-mon-vin-comment-rafraichir Notion de vin « chambré » : ce terme est apparu au XIXème siècle lorsque l’on remontait le vin de la cave fraîche à la chambre (pièce de la maison qui était un peu plus chaude) afin de le mettre à température. La température de nos intérieurs a aujourd’hui bien évolué. Mais la notion de « vin chambré » se réfère toujours aux températures que l’on obtenait à l’époque, soit environ 16° pour un vin rouge.

AccorHotels certified review
Anonymous Families - 26/03/2016

The room was fine but service in the dining room for dinner was terrible. We ordered and my son was served his appetizer, I was served his dinner. We had to ask for bread and water. We were served bread and no water. By the time I finished the plate I was served, my son still had not been served his plate. We had to ask for it which turned out to be my order which was a smaller steak for 14 EUR; however, we were charged 16 EUR.. He was unable to eat it because it was only fat and gristle. We tried to get the staff attention just to get salt and pepper. We noticed other patrons were served baskets of bread, bottles of water before ordering. I was served dessert while my son ate french fries. I would have loved a cup of coffee with my dessert but asked when the table was being cleared. We spent 42,70 EUR and had to go to a vending machine for food and water. The worst dining experience I have ever had.

AccorHotels certified review
Anonymous Families - 21/02/2016

All the essentials were fine. Comfortable beds, it was clean, the shower was good, the hotel was quiet, the staff were friendly. A few small things could have been improved - there wasn't enough surface space in the room to put things down (cameras, binoculars, books, etc etc), the lighting in one half of the room was quite dim, a plug for the sink would have saved a lot of water, a chair to sit on would have been nice. A kettle in the room would have been a great improvement.

TripAdvisor certified review
Antuan65 Couples - 17/07/2015
« Shocking experience with appalling customer service »

The visit of a stranger in the middle of the night while sleeping was a big shock that left us distressed for quite a while (apparently it was another guest who was given keys to our room, as if it were not occupied). The reaction to our complains was dismaying: just the sentence "something like this is quite exceptional" or "normally it does not happen". No real apology or compensation of any kind was offered! Such an appalling customer service (not only because of that: even though you are forced to pay your bill -including the extras for breakfast- at check in, they did not even notified the breakfast maid, who could not find us on her list; in addition, somebody ELSE came into the room -without even first knocking- while we were packing before leaving, again offering no apologies, but simply stating "I thought the room was free, according to my list"). We felt that we were treated very badly and absolutely disrespectfully. Otherwise, the hotel itself could be acceptable, within walking distance of the city center. Easy to reach by car, with sufficient outdoor parking space and a nice swimming pool. Rooms are OK and have air conditioning. Breakfast was a bit basic, but acceptable.

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