ibis budget London City Airport 2 stars

TripAdvisor rating 3.5/5 1,036 reviews
ibis budget London City Airport
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Hotel extras

  • Continental Breakfast featuring juices, cereal and more - Takeaway Breakfast available

  • Variety of Pizzas, Snacks & drinks available throughout the day

  • Easy access to Central London, Excel Centre, O2 Arena, City Airport and Westfield Stratford

  • Free Parking and Wi-Fi throughout your stay

  • Early Check-in / Late Check-out Available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Languages spoken at the hotel
  • Electric car recharging units
  • Ironing room
Catering
  • Breakfast
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis budget London City Airport

North Woolwich Road
Silvertown
E16 2EE
london
united kingdom

Tel: +442074749106

Fax: (+44)2074749347

Contact email

Check-in from 14h00

Check out up to 12h00

  • Bus :   474 Stop J

  • Underground Station :   DLR Pontoon Dock

  • By plane

    CITY AIRPORT At 0.64km / 0.4 miles

  • By plane

    LONDON CITY AIRPORT At 0.1km / 0.06 miles

  • By plane

    LONDON HEATHROW At 26km / 16.16 miles

  • By car

    A13 At 0.1km / 0.06 miles

  • By train

    STRATFORD INT At 8.21km / 5.1 miles

  • By train

    STRATFORD INTERNATIONAL At 4.2km / 2.61 miles

GPS :51.502342, 0.04158

Currently, close to our hotel

Greenwich+Docklands International Festival

From 21/06/2019 to 07/07/2019

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London Diamond League, athletics

From 20/07/2019 to 21/07/2019

At 5.9 km

One year One, New designers

From 27/06/2019 to 06/07/2019

At 11 km

Cricket World Cup

From 30/05/2019 to 14/07/2019

At 11 km

Masterpiece London 2019

From 27/06/2019 to 03/07/2019

At 14 km

Notting Hill Carnival

From 25/08/2019 to 26/08/2019

At 17 km

100% Design London

From 18/09/2019 to 21/09/2019

At 17 km

The London Chocolate Show

From 13/10/2019 to 15/10/2019

At 17 km

The Championships Wimbledon, tennis

From 01/07/2019 to 14/07/2019

At 18 km

Hampton Court Palace Flower Show

From 02/07/2019 to 07/07/2019

At 29 km

Our accommodations

TRIPLE - Room with a large bed and a bunk bed.

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Multimedia hub(...)

DOUBLE - room with one double bed for up to 2 people.

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Multimedia hub(...)

TWIN - Room with twin beds

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Multimedia hub(...)

Our guest reviews for
ibis budget London City Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.8/5

4,296 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,036 reviews

Budget Hotel

TripAdvisor rating 3.5/5

Lynn S Couples - 25/06/2019 TripAdvisor review

Not easy to find from the DLR station, sign post would be useful. A member of staff booked us in and we found our room which was basic but ok for a overnight stop. Room was very hot and as there is no A/C had to have the window open which means constant noise from outside, so didn't sleep very well. No mention on the hotel's website that there is no toiletries or hairdryer, but you get what you pay for!! Breakfast was very good with buffet style, such a good choice.

Average stay

Customer review rating 3.8/5

Anonymous Couples - 18/06/2019 AccorHotels certified review

Average stay in the ibis budget. Hotel was clean and very basic... a little pricey for the product delivered.

Great friendly staff

Customer review rating 3.8/5

Ann M. W. Couples - 18/06/2019 AccorHotels certified review

Was made to feel very welcome and like we were friends by the receptionist on duty - Sony

Dear ANN MARIE W., We very much appreciate your comments regarding your stay at the ibis budget London City Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wajid M General Manager

A very enjoyable family stay

Customer review rating 3.8/5

David Families - 18/06/2019 AccorHotels certified review

The lady on reception surpassed herself and made my 10year old son very happy with a story of her travelling teddy bear to India. Well all slept very well in a quiet room. Free parking was perfect..

Dear DAVID P., We very much appreciate your comments regarding your stay at the ibis budget London City Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wajid M General Manager

Smelly shower

Customer review rating 3.8/5

Fred Business - 17/06/2019 AccorHotels certified review

The shower absent like sewerage

Horrendous

Customer review rating 3.8/5

K Families - 17/06/2019 AccorHotels certified review

Horrendous rude man on reception. Room was dirty. Bed not made we checked out at 5am as couldn't bear it any longer

Budget, but it has everything.

Customer review rating 3.8/5

Jørgen Couples - 17/06/2019 AccorHotels certified review

Budget, but it has everything

Mrs louise w.

Customer review rating 3.8/5

Louise W. Couples - 16/06/2019 AccorHotels certified review

Ok but the key card didn’t work and we had to go down on 3 separate occasions

Room wasn’t clean and not as described.

Customer review rating 3.8/5

Adrian Couples - 16/06/2019 AccorHotels certified review

The room was not clean there was still rubbish from the previous person who had stayed and was also not treated well by 2 members during my stay, definitely not what I expected staying with ibis.

Fabulous

Customer review rating 3.8/5

Jemma Solo - 15/06/2019 AccorHotels certified review

Hotel is lovely and in such a good location for transport however waiting to check out and to ask staff could I leave my bag as my flight home wasn’t until late that night I was left waiting over 10 mins while the staff member was ok the phone and when she finally came to ask what I wanted she was still on the phone when I returned for it I was asked to give the new staff member the slip I received which i didn’t other than that I had a very pleasant stay when I returned to the hotel on the Saturday night and my key card was not working the staff member On was very helpful

Satisfied

Customer review rating 3.8/5

Sophie Friends - 15/06/2019 AccorHotels certified review

A decent low cost hotel with friendly and attentive staff. However, the beds were rather uncomfortable and the pillows were even worse. The door for the toilet didn’t close properly, making it difficult when sharing a room with two other people. Overall, we were pleasantly surprised with the hotel and it’s service.

good bed, reasonable room, friendly helpful service

Customer review rating 3.8/5

Kevin Couples - 15/06/2019 AccorHotels certified review

Hotel staff were polite, and helpful. Availability of pizza's onsite was appreciated, given our late arrival Room was perfectly adequate - good value for the price 15 minute walk to Excel was easy and pedestrian friendly

Fab budget hotel!

TripAdvisor rating 3.5/5

Compass28620986408 Friends getaway - 15/06/2019 TripAdvisor review

Stayed here to go to a concert at the O2 as all others closer were much more expensive (£150+ per night) whereas this was £38! After reading the reviews I was hesitant and expecting the worse but was pleasantly surprised. Whilst basic (as I expected) the room was so clean and tidy, easy check on & out and ~ 7 min walk to the nearest DLR station from which you can get to central LDN in about 25 minutes. The location itself is dead although there is a local nisa a few minutes round the corner but everything else will require transport but that is to be expected. Overall fab stay & I would stay again.

Okay-ish for the money

Customer review rating 3.8/5

Tracey T. Solo - 14/06/2019 AccorHotels certified review

The hotel is definitely at the budget end of the Ibis Range. A bit like student halls of residence but clean and absolutely no frills.. well, apart from Wi-fi. Not too far from city airport but if you’re on an early morning flight you’ll need a taxi as the DLR isn’t running.

Ok but could be smarter

Customer review rating 3.8/5

Sharon K. Friends - 12/06/2019 AccorHotels certified review

Booked a twin bedded room as was sharing with sister but when arrived was a double bed. Receptionist said there were no twin rooms and had to argue point. However he resolved issue by giving us a room each.

Dear Sharon k., Thank you for taking the time to tell us about your experience at the ibis budget London City Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wajid M General Manager

Mr

Customer review rating 3.8/5

Daniel Families - 11/06/2019 AccorHotels certified review

Breakfast was good

Dear CHELCIE H., We very much appreciate your comments regarding your stay at the ibis budget London City Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wajid M General Manager

Good value for money

Customer review rating 3.8/5

Sam Solo - 11/06/2019 AccorHotels certified review

Good value for money, great to have free parking and free wifi. Basic room but everything you needed. Friendly reception staff upon check in. Cleaning staff came quite early - pre 8.30am on Sunday morning! Not great for a lie in as they were quite loud talking etc. Overall good stay for the price and proximity to DLR station to get into central London

Dear SAMANTHA C., Thank you for taking the time to tell us about your experience at the ibis budget London City Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wajid M General Manager

Excellent hotel

Customer review rating 3.8/5

Millicent Couples - 11/06/2019 AccorHotels certified review

Worth what we paid for, room was clean and towels were provided

Dear MILLICENT C., We very much appreciate your comments regarding your stay at the ibis budget London City Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wajid M General Manager

Very disappointed

Customer review rating 3.8/5

Dominika Families - 10/06/2019 AccorHotels certified review

It was cramped , tight . Very hard to move around in . There was only 1 outlet. Definitely not a family room. My daughters bed was not done , the floor was dirty . The bathroom sink ( wich was in the bedroom) the tap was dripping all night long . The reception man was not welcoming or friendly in any way shape or form . He only asked us to pay and told us wich floor our room was on . We are not coming back .

Dear DOMINIKA B., Thank you for taking the time to tell us about your experience at the ibis budget London City Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wajid M General Manager

Very Good

Customer review rating 3.8/5

Mr C. Couples - 10/06/2019 AccorHotels certified review

Hotel was clean and comfy, good price and location. No noise issues from DLR or airport.

Dear Fintan C., We very much appreciate your comments regarding your stay at the ibis budget London City Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wajid M General Manager
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