Hotel - ibis budget London City Airport
Ibis Budget Hotel Ibis Budget Hotel

ibis budget London City Airport

3.0/5 1,025 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Languages spoken at the hotel
    • English
    • French
  • Electric car recharging units
  • Ironing room

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • Copy/print service available
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Hotel location

Our rooms

  • 81 rooms
  • 4 rooms for people with reduced mobility
  • 81 family rooms
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings
3.8/5 AccorHotels Rating 4,022 reviews

Our guest reviews for ibis budget London City Airport

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 1,025 reviews
Anonymous Solo - 13/03/2019 AccorHotels certified review
« Ok »

Good value but I’ve gotten better

Colin H. Business - 13/03/2019 AccorHotels certified review
« Hated it. Room 3 floor. Windy night. Roof or side of hotel kept flexing. »

Had an exam the next day. Wind / roof flexing / twisting / creaking in corner on top / 3rd floor. Didn’t sleep till about 3am and alarm went off at 6.30am. Bad night sleep. I’ll have to leave a negative trip advisor and contact ibis customer service

Our hotel has responded to the review
Our hotel has responded to the review

Dear COLIN H., Thank you for taking the time to tell us about your experience at the ibis budget London City Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Due to heavy winds the situation was not much in our control I hope you'll understand. I am happy to offer you a special rate for your next booking with complimentary breakfasts, just email me once you have a date in mind and I will do the rest. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wajid M General Manager

As Couples - 12/03/2019 AccorHotels certified review
« Good value »

Professional and involved deputy manager, simple but clean room, decent rates, good situation.

Thomas, J. Couples - 12/03/2019 AccorHotels certified review
« Not so good »

Needed hot water for hot drinks and shower but none was provided I complained to head office and was ignored will be first and last time of visit , this was on my partners birthday and the staff wasn't Intrested at all

Andrew W. Friends - 12/03/2019 AccorHotels certified review
« Good if somewhat cold »

Comfortable hotel and quiet at night although aircraft noise was loud once aircraft started taking off. Room was cold though as we couldn’t get the radiator to come on.

Perry C. Solo - 12/03/2019 AccorHotels certified review
« Clean compact comfortable accommodation with very friendly helpful staff and car parking facilities »

Small clean quiet comfortable room . Very friendly helpful staff . Adequate breakfast and snacking facilities.

Sue B. Friends - 11/03/2019 AccorHotels certified review
« clean room, comfortable bed »

Very pleasant and quite hotel, basic but adequate facilities. toilet door did not fully close

Nx… Couples - 10/03/2019 AccorHotels certified review
« A very clean hotel with friendly staff and good service. »

We found the hotel to be conveniently located near the tube stop. It was a clean simple hotel representing great value. The staff were very friendly and helpful.

Andy A. Friends - 10/03/2019 AccorHotels certified review
« A clean, friendly and good value stay! »

A large group staying for a three day theatre excursion. I was pleased with the rooms, useful facilities, tv, powerful shower and the breakfast was deemed positive by those who selected it.

David D. Friends - 10/03/2019 AccorHotels certified review
« overall 10/10 »

arrived early for check in, was given 3 rooms immediately, very impressed with rooms and service

Friends getaway - 09/03/2019 TripAdvisor review
« Excellent Value for Money »

A small but very quiet, comfortable room with very helpful staff on site. Excellent value for money. A short cab ride away from the Centre or right on the DLR line if you want to use the Underground. An ideal stopover hotel when visiting London.

Artur Solo - 08/03/2019 AccorHotels certified review

I'm not complaining as this is Ibis budget, however this was the worst quality Ibis Budget I have ever been, I mean the building condition, wall clenliness. Great asset is free parking lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARTUR W., Thank you for taking the time to tell us about your experience at the ibis budget London City Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wajid M General Manager

Mick Solo - 08/03/2019 AccorHotels certified review
« Pleasantly surprised »

Very comfy bed, value for money, not in the best lite location

Ja Couples - 08/03/2019 AccorHotels certified review
« Forgotten »

We stayed here many times. You get what you pay for but always ok. This time I’d checked in online, however when we arrived there was no parking and the guy took 30mins to find us a room. We ended up in number 1- the store room we imagine

Anonymous Solo - 07/03/2019 AccorHotels certified review
« Budget overnight stay »

The hotel provided a clean room with the facilities I required - except for tea / coffee making in the room which would have been good. I am sure the receptionist felt he was being helpful but, as a woman travelling alone, I do not think it's right to say the room number out loud, along with precise directions (it's on the ground floor) in an open plan environment where other guests were waiting to check in, on lap tops, eating and watching TV. Needless to say, I locked the door as soon as I got onto the room!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIE C., Thank you for taking the time to tell us about your experience at the ibis budget London City Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding tea/coffee: unfortunately as a budget hotel we do not offer tea/coffee in room however it's available at reception 24/7. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wajid M General Manager

F. Business - 05/03/2019 AccorHotels certified review
« Very good price »

Good value for money , good location for me. Breakfast was a fiasco on the first morning. Literally nothing to eat. Everyrhing was out people wwere standing around the counter waiting, they fineshed off the johgurt from the ball while hoping to get maybe a slice of break at least. the receptionist was filling out some paperwork and ignoring what was going on. There were no trays and all the breakfast area was messy from previous guests who couldn't put their trays in the trolley cause it was full. The next morning ot was ok it was a diferent person working the breakfast and she was very attentive. As always it comes down to an employee who basically tries to do her job well not just wait forbthe paycheck and let time pass while on the job.

Anonymous Solo - 05/03/2019 AccorHotels certified review
« Modern room setup »

Efficient service. Comfortable bed and clean and modern room setup.

Anthony E. Business - 04/03/2019 AccorHotels certified review
« Anthony e. »

Very nice

M M. Business - 04/03/2019 AccorHotels certified review
« M M. »

Staff were very accommodating, for the price you couldn’t expect more. Would stay again.

Anonymous Couples - 03/03/2019 AccorHotels certified review
« Mr S. »

Hi its a really good experience in this hotel, i enjoyed staying its very nice and clean, i had very good comfort and peaceful sleep. Parking is sucure with automatic gate

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