Hotel - ibis budget London City Airport
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Ibis Budget Hotel

ibis budget London City Airport

North Woolwich Road  Silvertown 
E16 2EE  LONDON
UNITED KINGDOM

908 reviews
TripAdvisor Rating Based on 908 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed
  • Ironing room

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed
  • Ironing room

Catering

  • Snack & beverage machine
See all services

Hotel location

Our rooms

  • 81 rooms
  • 4 rooms for people with reduced mobility
  • 81 family rooms
    • 220/240 V AC
    • Emergency exit map
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings
3.8/5 AccorHotels Rating Based on 2,510 reviews

Our guest reviews for ibis budget London City Airport

100% genuine reviews from our guests

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3.0/5 TripAdvisor Rating Based on 908 reviews
TripAdvisor review
L329MEmarcop Couples - 18/09/2017
« Good stay for a fair price »

Good price to stay in a modest but very clean hotel, with an easy going staff and a very helpful service from the housekeeping girl, whose name I don't remember (the room number was 125). For a budget premise it delivers what is promised and expected.

AccorHotels certified review
Carol Solo - 16/09/2017
« Great budget hotel »

The London City Airport Hotel was a bit difficult to find and location is industrial. The rooms are clean and comfortable but compact. Fine for one. The breakfast was basic but it was tasty. Ask for a room away from the lift and facing the car park because they are quieter.

AccorHotels certified review
M.b.egerton Couples - 15/09/2017
« mr mb egerton »

very good value for money.Very helpful staff.

AccorHotels certified review
Paul H. Business - 15/09/2017
« Great for a short stay for the airport »

Good and speedy check in. Clean rooms and just what we needed for an early start for the airport

AccorHotels certified review
Thomas F. Business - 15/09/2017
« Clean, tidy and comfortable »

Was very good apart from the breakfast as no juice was on offer. The lady that was working Thursday morning did not seem bothered about fixing the machine

TripAdvisor review
davidsY9536YI Business - 15/09/2017
« Very expensive for a budget. Not a quiet evening, but a quiet night. »

On arrival there was no receptionist and no obvious way to raise one. The reception area was clean and tidy if a little unappealing. Once checked in the room was adequate, but the level of noise around the hotel and outside from guests was quite loud. This died down about 23:00 and a good nights sleep was had. For a budget hotel, it hit the mark in all aspects with exception of cost. Paying £160 per night for a budget hotel is crazy, when I get hotels in the more "upmarket" chains in Knightsbridge and Kensington for the same price, or less. A short 15 minute walk into London City Airport in the morning. Would only use this again, at this price, as a last resort.

AccorHotels certified review
Wdeg Business - 14/09/2017
« Very basic »

Very very basic place to stay. No shuttle to airport terminal - walk or take a cab. Beds are ok. Skip the breakfast - too crowded. They sign you up for the rewards program without asking for your permission. Price for a one night stay nearly GBP 200 - some call this theft. Will not come back.

AccorHotels certified review
Kenny Business - 14/09/2017
« Ok for an emergency stay »

Room has what you need for an overnight stay before flying out. Probably not a place I'd choose for a longer stay.

TripAdvisor review
Solo travel - 13/09/2017
« Great Budget Hotel »

I found the staff very helpful and friendly. The rooms were comfortable although compact. The breakfast buffet was limited but the items were tasty and the price reasonable.The ventilation was not good.

TripAdvisor review
Couples - 13/09/2017
« Tea and Coffe would have been nice »

Stayed here a couple of times now, quiet hotel and clean rooms. Would have been nice to have a kettle and tea/coffee, as you get in the rooms in Travelodge and Premier Inn, when you pay similar money.

AccorHotels certified review
J Couples - 12/09/2017
« Noisy neighbours first night »

Overall the hotel is well located and for budget price in London good value for money staff polite. However noisy neighbours with loud base music at 4am in morning disturbing sleep not great, apparently we were only ones to complain tho it was audible outside as well as in as their window was open and we heard fellow guests knocking on ceiling /wall trying to get them to turn it down

AccorHotels certified review
Wealthy P. Couples - 12/09/2017
« Smashing »

The room was clean. Complaint was quickly dealt with. We had a helpful reception and satisfactory stay

AccorHotels certified review
Aaron Couples - 11/09/2017
« was good, better then expected for the price »

was pretty chilled, very quiet staff was polite and nice

AccorHotels certified review
Tim Business - 11/09/2017
« Very basic accomodation, but friendly and economical. »

Economical and convenient, the hotel does lack in amenities. Some small touches (such as provision of shampoo as well as soap) would improve the experience. Free parking is much appreciated, but the variety of food available to buy is disappointing, as is the breakfast.

TripAdvisor review
David2509Exeter Solo travel - 10/09/2017
« Maintenance issues »

Like other Accor hotels I have stayed at it is not well maintained The shaver socket in my room did not work. I got the impression that the reception staff couldn't care less especially the woman who was on duty late morning

AccorHotels certified review
Tba Friends - 09/09/2017
« OK but as always let down by the cleaning staff disturbing me in the room by always barging in .. »

OK - but as always let down by the cleaning staff disturbing me in the room by always barging in without or with very little notice even with DND sign on my door !!! .. very rude and inconsiderate time and time again ..I have raised this several times with local management however noting every seems to get resolved ... please get this issue addressed urgently !!!!

AccorHotels certified review
Claudia Couples - 07/09/2017
« Extremely Poor. »

Difficulty getting to hotel from airport even though it's called "Ibis Budget London City AIRPORT" as footbridge was closed and we weren't made aware, a text was sent to us saying "We're changing the way we welcome You. So don't look out for a reception desk, We're ready to greet you! See you soon, find us here" indicating there's no reception and could check ourselves in, tried to find a check in point and was told off by the very rude man on "reception" who was wearing normal casual clothes indicating to us that he was a general member of the public, saying I had gone behind the "reception desk" which was a stand with just a laptop on, started to argue with me about this and tried to undermine me which I felt was unacceptable. In the end we got checked in, felt like I'd been locked in someone's basement for the evening or a cell in Alcatraz when we got into the room, we understand that it's an Ibis Budget but there are much better hotels for a similar price so I wouldn't call it budget, overall with the misleading route to the hotel, the misleading text message, the rude man on so called "reception" and the poor room we will definitely not be coming to your hotels again and will recommend to others to do the same.

AccorHotels certified review
Anonymous Couples - 06/09/2017
« Mr »

although the room was clean - we found the room too basic for our needs and will upgrade to rooms with more facilities. We also found the clientele to be very noisy, running around the guest hall/landing at 4am in the morning - the team were pleasant enough - but we have learnt a very valuable lesson that we will ensure we carry out more research before booking a hotel in the future

AccorHotels certified review
Anonymous Solo - 05/09/2017
« Met expectations »

Hotel good, slightly longer walk that I would like from LCY but otherwise everything was as good as expected

AccorHotels certified review
Natalie Business - 04/09/2017
« Fantastic service - Above and beyond! »

I had a bit of a nightmare getting to the hotel because I had so much luggage, as soon as I walked through the door however the reception staff could not have been more helpful. He went and got me a bottle of water, helped with a problem with my reservation and assisted me with my luggage. This is service you don't usually expect with a budget hotel but I was absolutely over the moon. I would stay here again any time I need to be at City Airport - The rooms were basic but comfortable and clean which is all you can ask for.

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