Hotel - ibis budget London City Airport
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Ibis Budget Hotel

ibis budget London City Airport

North Woolwich Road  Silvertown 
E16 2EE  LONDON
UNITED KINGDOM

879 reviews
TripAdvisor Rating Based on 879 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed
  • Ironing room

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed
  • Ironing room

Catering

  • Snack & beverage machine
See all services

Hotel location

Our rooms

  • 81 rooms
  • 4 rooms for people with reduced mobility
  • 81 family rooms
    • 220/240 V AC
    • Emergency exit map
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings
3.9/5 AccorHotels Rating Based on 2,321 reviews

Our guest reviews for ibis budget London City Airport

100% genuine reviews from our guests

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3.0/5 TripAdvisor Rating Based on 879 reviews
AccorHotels certified review
Roy Business - 21/07/2017
« Not up to expectations »

I was very shocked at the lack of facilities and the poor appearance of the hotel. When I booked I didn't realise it was a budget hotel and assumed it was the normal high standards which I have enjoyed in other Ibis hotels. I was on a business trip and wanted to support the Accor brand and wanted a hotel close to London City Airport.

AccorHotels certified review
Anonymous Families - 21/07/2017
« Good »

It was a nice experience. The only thing which needs improvement is the courtesy from hotel receptionists. so far Ayesha was the best staff. The others were not very friendly.

AccorHotels certified review
. Business - 21/07/2017
« Very basic, unfriendly staff, bad attitude  »

My stay at Ibis budget London city was disappointing. The staff were very unfriendly. Frequently I walked past reception to my room and was ignored by staff. At check-out, the woman at the reception told me to 'just leave the key on the desk', and then walked away without even asking how my stay was etc. During a power cut one night, a member of staff was extremely unhelpful, intially promising to come back to us in 5 minutes, then disappearing, and eventually informing us that we were staying in a budget hotel (and therefore could not expect the luxury of electricity?). There is no air conditioning and the entire hotel was very hot. You could open a window but only a few inches due to a lock that had been placed on the window. I could only find 1 electricity socket in the entire hotel room. Breakfast is basic but adequate. The surrounding area is quite impoverished looking and I felt a little unsafe at night walking back to the hotel on my own. There were some positive points to my stay. The hotel is situated very near London city airport (15 mins walk), and there is a DLR station within 5 minutes walk. The bed is comfortable and the hotel room is clean.

TripAdvisor certified review
deisefe4 Couples - 21/07/2017
« Reasonable price at a cost »

Basic hotel, just like any other Ibis Budget hotels. Really close to a DLR station. The bed is ok and the place is silent, but the rooms get too hot during the summer. I'd only come back in the winter.

AccorHotels certified review
Luigi Families - 20/07/2017
« horrible avoid this place  »

it was terrible the morning staff was completely rude . The woman was also mad and rude to my family, and she never had anything available for us. you have to beg her to do something for us.

AccorHotels certified review
Anonymous Couples - 20/07/2017
« Clean and convenient »

exactly what was required for an overnight stay prior to an early morning flight - no frills but no problems

AccorHotels certified review
Tom Couples - 20/07/2017
« Perfectly adequate for our needs. »

My wife and I stayed overnight so that we board an early flight from London City Airport. The room was comfortable and clean, and suited our purposes perfectly.

AccorHotels certified review
Nick. Solo - 20/07/2017
« Nice budget hotel. »

Basic hotel but with good links to london. Reasonably priced continental breakfast. Clean and tidy room. Will stay again.

AccorHotels certified review
Kath Couples - 19/07/2017
« Fine »

Stay was fine though and worked well for an early morning flight, though the hotel is in the middle of an industrial estate and would not have felt safe arriving at night from the DLR on my own. The only real problem with our stay was the check in process. The front desk was staffed by a man with no identification or uniform who was looking at a computer and did not really acknowledge us for a few minutes after our arrival. Eventually we were checked in we went to our room, after about 20 minutes there was a knock on the door from another staff member who asked us if we checked in... not sure how we would have got in to the room if we hadn't?!

AccorHotels certified review
Mustafa I. Families - 18/07/2017
« Poor service. »

Yes understand its a budget hotel. But service is absolutely poor. First night couldnt sleep cause it was too hot and when left the window open, the noise of the plane was horrible. Cause it's near the city airport. And they don't have Air conditioning. And my wife is pregnant. So when I asked the next day to the reception they said they don't have any fan available. And that they can arrange it for next day. So basically we should sleep another night with this horrible noise. People, please don't ever come here. Try easy budget hotel. Far more better and friendlier staff. And they have Air conditioning.

AccorHotels certified review
Samuel J. Friends - 17/07/2017
« Relaxed and easy to use. »

good experience, grateful for free parking.

AccorHotels certified review
Londoner Solo - 17/07/2017
« Unhappy experience »

Very basic room, customer service was average, worn old towels, hot room, noisy. Just an unpleasant experience sadly

AccorHotels certified review
John M. Couples - 17/07/2017
« Useful overnight stay »

Good facility, very clean and tidy, firm bed, just a bit noisy with window open on a hot night. £80 is overpriced, clearly market forces rule

AccorHotels certified review
Andy Business - 16/07/2017
« Avoid if the weather is hot and/or you want a reasonable breakfast. »

The weather was hot and the room was unbearable overnight making sleeping hard. NO AIR CONDITIONING! I left the window open on the Thursday night and was woken just after midnight by a fork truck in the warehouse yard just over the fence. On Saturday morning, the laundry company decided that 06:00 would be a good time to collect so (again with the window open due to the heat) we were treated to laundry bins being rattled across the car park. 1st. morning, we had a choice of meat and cheese, 2nd morning only cheese and 3rd morning only meat. The staff also only seem to put out small amounts of bread (presumably to keep costs down. Breakfast overall - disappointing!

AccorHotels certified review
Louis C. Families - 16/07/2017
« Louis Crow »

Nice, clean, value, free parking, staff helpful.

AccorHotels certified review
Vicki S. Families - 16/07/2017
« Very nice 2 day break »

My experience at Ibis budget london city airport was overall a good experience as usual when I stay there, but the only thing I would say is we left a dirty towel in the shower cubical on the 1st morning expecting a new, clean towel to replace this when the cleaners cleaned the shower but it appeared they did not clean the shower or replace the dirty towel, as when we returned from our day in the city the shower cubical was as we left it with the dirty towel in the shower tray, I felt very disappointed at this as I regularly stay at this hotel & have never had a problem in the past, also it would have been nice to be able to open our window more as the 2 nights we stayed were very hot & muggy, I am aware the safety catch has to be there but on this occassion & due to the weather we have been experiencing and the fact we were 2 adults it would have been nice to have some fresh air instead we had to sleep with a towel to keep mopping ourselves down.

AccorHotels certified review
Katharine Solo - 15/07/2017
« Great hotel. Noisy location.  »

Loved the hotel. Clean and comfortable with a great hot shower. Very noisy location. Much worse than I expected.

AccorHotels certified review
Dr A. Solo - 15/07/2017
« Dr »

Clean room, quite and wecoming reception

AccorHotels certified review
Ybbkkids Families - 15/07/2017
« Family london break »

The hotel and staff were excellent, clean and welcoming. The reception staff were friendly and helpful. The only reason I did not give this hotel full marks is because it was hot nights with no fan or cooling system so had to leave windows open ,luckily we were on third floor, daughter on ground didn't risk it as notice said thieves in area, It was only then we realised we were right in front of factories that made a lot of noisefor this reason only we would not stay here again. late at night making sleeping difficult. we had to put up with the heat second night to ensure a quieter night.

AccorHotels certified review
Anonymous Business - 14/07/2017
« Internet booking not on system when I arrived »

I arrived late in the evening, and was disappointed to find no booking on your system at front desk. This shouldn't have been the case. Otherwise my stay was okay.

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