Hotel - Mercure Belo Horizonte Lourdes Hotel
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Belo Horizonte Lourdes Hotel

Avenida do Contorno 7315  Lourdes 
30110047  BELO HORIZONTE
BRAZIL

1,916 reviews
TripAdvisor Rating Based on 1,916 reviews
See rates
Best price guarantee
From
From 189.00 BRL Non member rate
From 170.10 BRL Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Reduced mobility facilities
  • Pet allowed
  • Pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Reduced mobility facilities
  • Pet allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check in from 8am
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat

Leisure and activities

  • Pool
  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 27 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

There are several categories of accommodation to choose from for your stay: Standard, Luxury and Privilege Rooms as well as Junior, Executive and Master Suites.

  • 379 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 5,031 reviews

Our guest reviews for Mercure Belo Horizonte Lourdes Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,916 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
John E. B. Business - 18/09/2017
« Business trip to Belo Horizonte »

This hotel has the most professional staff and very good location. The staff from the moment you arrive are very friendly and take care of any details that you need. I would highly recommend this hotel in Belo Horizonte if you need a good location and good service

AccorHotels certified review
M. Business - 17/09/2017
« Very Good »

It was a good experience, the room is confortable, the shower os perfect. The breakfast is very nice and there are many delicius. The other think that I liked was the Restaurant. There are many options in its menu.

AccorHotels certified review
Flavio J. Y. Friends - 14/09/2017
« Shower »

The shower was not not working when when arrived at the hotel

AccorHotels certified review
Anonymous Solo - 12/09/2017
« There was very poor service in answering the phone at the front desk. Also when I tried to set the alarm on the phone system it just kept ringing and did not work. »

There was very poor service in answering the phone at the front desk. Also when I tried to set the alarm on the phone system it just kept ringing and did not work.

AccorHotels certified review
Isaias Business - 06/09/2017
« Excelente Hotel »

Excelente Hotel

AccorHotels certified review
Anonymous Business - 05/09/2017
« As nice as it should be »

I stayed for one night and participated in a whole day event within the hotel structure and everything worked very well. I just did not rate it 10 because of a slight security matter (nothing big though) that I personally reported to one of the hotel representatives and that I'm sure they'll easily and quickly take care of soon. The services score was indeed 10!!

AccorHotels certified review
Henrique Couples - 28/08/2017
« Very good »

Everything organized and beautifull i liked it very much. But the bath towel wasnt smelling good like it hasnt been well washed.

AccorHotels certified review
Gladys Business - 27/08/2017
« Satisfied »

Good! Breakfast awesome. Room clean . Good service. Elevator during the conference horrible..

AccorHotels certified review
Nuno R. Business - 25/08/2017
« Just right »

Efficient, as advertised

AccorHotels certified review
Paulo F. Business - 14/08/2017
« Accountant »

Very good, except for the fitness club where all three running machines seemed working with too much pressure, maybe a maintenance problem. Just to example. I've being using those Mercury machines for many years and normally I walk at the speed of 7 km per hour. Currently the maximum speed I achieve is 6.0 km per hour.

AccorHotels certified review
Anonymous Business - 11/08/2017
« Confortable »

I had a gently experience, good reception followed by a good room and excelente services.

AccorHotels certified review
Oa Business - 09/08/2017
« sem surpresa »

normal

AccorHotels certified review
Andrew B. Business - 09/08/2017
« I have stayed here many time before--all was as expected. »

Adequate.

AccorHotels certified review
Pablo G. Business - 07/08/2017
« Nice Hotel - Short on Service »

On check out I notified the agent of my disatisfaction on two issues but one an important business issue ... (1) the room was smaller than advertised and (2) the upper floors of the hotel did not have internet for nearly 24 hours & perhaps a bit longer making my ability to be connected to my office in Germany impossible ... I attempted to notify front desk over telephone and in person and it was impossible to get anyone to talk to me ... amazingly the hotel manager, Mr. Rodrigo Mangerotti, was the agent at check-out and the apology made my discomfort become less critical as he explained they had a large convention and perhaps that created the problems. He offered a free night stay on my return to Belo Horizonte in about 5 months.

AccorHotels certified review
Kelly A. Business - 07/08/2017
« Great customer service »

The staff was very helpful. I also appreciated your commitment to the environment by not changing my towels and sheets daily.

AccorHotels certified review
Jg Business - 06/08/2017
« Business trip »

Hotel was fine, extremely difficult to use the elevator and again the printers make checking out take much longer than necessary.

AccorHotels certified review
Alejandro S. Business - 06/08/2017

The hotel don't have heating! the restaurant is not good, the guy in the reception don't have good actitude.

AccorHotels certified review
Lilian Families - 26/07/2017
« Superou as expectativas »

Perfeita!

AccorHotels certified review
Douglas Business - 24/07/2017
« Good Experience »

The room was very clean, the gym is amazing.

AccorHotels certified review
Rafael Business - 18/07/2017
« Satisfied »

Everything ok

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 189.00 BRL Non member rate
From 170.10 BRL Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 1,000 m ibis Belo Horizonte Savassi
ibis Belo Horizonte Savassi Hotel
From
From 161.00 BRL Non member rate
From 152.95 BRL Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.1 km ibis Belo Horizonte Liberdade
ibis Belo Horizonte Liberdade Hotel
From
From 142.00 BRL Non member rate
From 134.90 BRL Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.2 km ibis budget Belo Horizonte Minascentro
ibis budget Belo Horizonte Minascentro
From
From 99.00 BRL Non member rate
From 99.00 BRL Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.5 km ibis Styles Belo Horizonte Minascentro
ibis Styles Belo Horizonte Minascentro Hotel
From
From 159.00 BRL Non member rate
From 159.00 BRL Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in BELO HORIZONTE
See rates