Hotel - ibis World Trade Centre Dubai
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Ibis Hotel Hotel

ibis World Trade Centre Dubai Hotel

P O Box 9544  Sheikh Zayed Road  PO Box 9544 
9544  DUBAI
UNITED ARAB EMIRATES

982 reviews
TripAdvisor Rating Based on 982 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking (Nearby)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking (Nearby)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 210 rooms
  • 105 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 30 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating Based on 1,849 reviews

Our guest reviews for ibis World Trade Centre Dubai

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 982 reviews
TripAdvisor review
chrismE2549UH Business - 17/09/2017
« Good location »

Was working near DWTC, so this was an ideal venue. Only thing missing was a swimming pool! Staff we most helpful and friendly. How did the receptionist at the breakfast room remember my room number after just one visit

Our hotel has responded to the review
Our hotel has responded to the review

Dear ChrismE2549UH, Thank you for taking the time to share your feedback on TripAdvisor. It is a delight to know that the overall experience of your stay met your satisfaction and we greatly appreciate your positive comments about the service of our team. Your feedback has been shared with them and definitely will motivate us to continue elevating the quality of our service for all our guests. We trust that we will have another opportunity to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

AccorHotels certified review
Abdel Couples - 16/09/2017
« Excellent »

frindely staff , great location

AccorHotels certified review
Ahmad H. A. Solo - 16/09/2017
« Nice »

It was good and satisfying, room is nice but hope that in the future you can manage a car parking service.

AccorHotels certified review
Khalid Couples - 16/09/2017
« comfortable stay »

Comfortable stay ,front desk staff are very friendly are professional.

AccorHotels certified review
Mona Business - 15/09/2017
« It was good , but it might be better »

It was good stay but it can be better , the room was not clean and it has smell , as well the Toilet but still you have a lot of positive things : location , friendly receptionists , i like the lobby and the breakfast , price was excellent , but giving more attention for the room it makes me think to go back again for IBIS

AccorHotels certified review
Zahid Couples - 12/09/2017
« Poor Customer Service »

Pathetic experience. No Bell Boy to support offloading and carrying my luggage to the room. Had to do this myself - no one from the hotel staff supported it. Same thing happened at the Check-out time. Asked the receptionist to call for a large taxi (PS. its a toll-free number), but she refused - had to get the number and call the taxi myself from my number and incur Roaming charges.

AccorHotels certified review
Mm Friends - 11/09/2017
« It was a friendly and convienent place to stay with surprisingly good food. »

The best thing about this hotel was the staff. Everyone was professional and helpful as expected, but they were also friendly which made our stay much more memorable. Also, the location was convenient (close to the train station, Café Nero, and LIFE drug store) and we liked that we could use the nice pool at the Novotel. We had dinner one night in CUBO and were surprised at how good the bread and pasta was (and surprised that there were no other customers). We also liked the 2 for 1 deal there. The lighting could be improved as we found it was too dark in the room when we needed to pack or look for something. Also, the shower could have been cleaned better. It wasn't terrible, but it should have been sparkling.

AccorHotels certified review
Amit Solo - 11/09/2017
« Overall quality is not up to the mark »

1. Rooms are too small. 2. Shower will either give super hot water or chilling cold. Don't expect to get worm water. 3. Don't even gave dental kit/ Shampoo/ Noted/pen/ at list pencil, to make some important quick notes:-( 4. Give only one 500 ml water bottle for day (in whopping 50° Celsius temperature of Dubai). 5. Doesn't feel like staying in brand valued hotel. 6. Not value for money

AccorHotels certified review
Nii Business - 11/09/2017
« Emmanuel »

I rated extremely satisfied - due to the exceptional service by your staff. Their readiness to assit in everything, notwithstanding it may not be within their juridistion. Trust me , having Kevin , Jesley , David , Noureen , Chetnaa, and all the room services team around , staying in IBIS WTC, is a must for me again and and I recommend IBIS to every one coming there for a visit , busniesss or for any purpose .. Thanks guys , do appreciate all your services ....

AccorHotels certified review
A. Friends - 09/09/2017
« Mr. »

It was just great

TripAdvisor review
Business - 09/09/2017
« Poor Customer Service »

Not recommended at all. Even Bell Boy was not available to support moving luggage to/from room. Expect self service in moving luggage and even ordering Taxi. Reception even refused to call taxi on a toll free number.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience with us. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. As to your comments regarding the bell desk service, we would like to kindly inform you that Ibis World Trade Centre Dubai is a 2 star economy hotel where some of the services and offerings are limited in comparison to 4 and 5 star hotels, based on the brand concept of Ibis Hotels worldwide. With regards to your experience while ordering the taxi, our customer service plays an essential role in making our guest’s visit memorable and kindly note that this is not indicative of the standards we aspire to offer. Rest assured, your comments are well noted and have been addressed with the relevant department to ensure there is no future recurrence and improve our guest experience. Once again, thank you for sharing your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

AccorHotels certified review
Winnie B. Couples - 06/09/2017
« A home, far away from home feeling »

Our review is based on long term stay, since this was the best choice we made for our last two weeks in Dubai, after checking out of two other hotels. The situation is perfect for flexibility since they have taxis 24/7 outside the entrance of the hotel, plus a bonus 5min walk to Dubai metro **if you like discovering things by your self).....and with combination of tourists map it was possible for us to visit many places plus perfect sightseeing. We were so thankful, that some adventures like Desert Safari were possible to be organized from the hotel desk for much more cheaper amount compared to what we were asked before in other places. Also they have free bus trips everyday to different big Malls and kite beach, at reasonably times in a day so everyday was adventurous. Internally the hotel atmosphere was warm from all the staff, not forgetting Saroj Magar-room the great room attendance whom despite some few problems, he did his best to fix directly with always a smile. Christine was the breakfast darling and lots of thanks to Islam too for his first warm welcome in the hotel. The breakfast was nice with different tastes fitting all nationalities(Coz we were mixt couple), the accommodation price was ok, internet ok....and that's why we are highly recommending Ibis for both long term and short term stay!!!!!

AccorHotels certified review
Adedoyin O. L. A. Families - 05/09/2017
« Amazing »

Amazing customer service

AccorHotels certified review
Adil Couples - 05/09/2017
« Poor service »

i struggled with my 5 luggage alone without any help, even though security Gentleman were inside watching all the scene, they didn’t even bother to open the door for me.

AccorHotels certified review
Anonymous Couples - 05/09/2017
« Stay was vey good, thank you all. »

Hotel was very satisfactory. We needed a restful stopover, and this was provided.

AccorHotels certified review
Naeem A. Couples - 04/09/2017
« Really really good »

Every thing was good nice rooms friendly staff

AccorHotels certified review
Adebimpe O. Business - 03/09/2017
« Quick business trip »

I totally enjoyed my stay, staff were very warm and helpful, breakfast buffet was very nice, room was extremely comfortable and cosy , there were so many restaurants and shops to see at the world trade center and environs and the metro was really close, this is my second stay with ibis in Dubai last year stayed at one central with my daughter , I'm definitely use ibis for my next trip !

AccorHotels certified review
Db Business - 02/09/2017

Too small tv, and quality of picture is bad.

AccorHotels certified review
Alice Business - 02/09/2017
« Small but cosy. »

Comfy bed and adequate facilities. Staff were friendly. Would've appreciated milk to have with my tea, a gym that was actually in the same building and a shower that didn't leak.

AccorHotels certified review
Prabal Business - 02/09/2017
« Good »

It is good to stay at IBIS hotel. Hospitality and service is good

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