Sofitel Marrakech Lounge & Spa Hotel 5 stars

TripAdvisor rating 4.5/5 3,641 reviews
Sofitel Marrakech Lounge & Spa
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Hotel extras

Official Partner of the Marrakech Film Festival. The So Night Lounge will be for private use only from December 4 to 13, 2018.- Paid access during special events and weekends - Paid access on December 31

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
Catering
  • Breakfast
  • 4 restaurant(s)
  • 5 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Sofitel Marrakech Lounge & Spa

Rue Harroun Errachid
Quartier de l hivernage
40000
40000
marrakech
morocco

Tel: +212524425600

Fax: (+212)524/420505

Contact email

Check-in from 15h00

Check out up to 12h00

  • GARE ROUTIERE SUPRATOURS - CTM :   Marrakech Hivernage

  • By plane

    MARRAKECH MENARA At 3km / 1.86 miles

  • By train

    ONCF MARRAKECH At 3km / 1.86 miles

GPS :31.62175, -8.002805

Our accommodations

In your room above the patio, where contemporary art mixes with the murmur of the fountains to create a Zen and relaxing atmosphere, your demands for comfort and serenity will be fully satisfied at all times.

Superior Room with 1 King Size Bed

  • Max. number of persons: x2
  • Area: From 30
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

Luxury Room, 1 King Size Bed

  • Max. number of persons: x2
  • Area: From 30
  • Views: Pool side, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

Junior Suite, King size bed

  • Max. number of persons: x3
  • Area: From 56
  • Views: Garden side, Courtyard side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

Junior Suite, King size bed, view of the Atlas Mountains

  • Max. number of persons: x3
  • Area: From 56
  • Views: Mountain view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

Junior Suite, king-size bed, view over the swimming pool and the Atlas Mountains

  • Max. number of persons: x3
  • Area: From 44
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

Our restaurants and bars

LE JARDIN

Type of cuisine: International

Breakfast or lunch on a leafy garden terrace near the pool: buffets span the world's cuisines, from Chinese dim sum to French rôtisserie. Views soar to the Atlas Mountains. A relaxed Marrakech restaurant where flavors are as cosmopolitan as the clientele.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SO GOOD

Type of cuisine: International

This avant-garde, chic space at the heart of the hotel's lush gardens serves up contemporary, refined Franco-Moroccan cuisine. The So Night Lounge and the So Good will be reserved during the Marrakech International Film Festival.

Find out more and book

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'ORANGERIE

Type of cuisine: Gourmet

Our gourmet Marrakech restaurant blends Dominique Oudin's cosmopolitan French cuisine with the rich gastronomy of Moroccan chef Ahmed Ed-Defaa. Taste chicken tagine, lamb with prunes, homemade foie gras on a shady terrace with exhilarating mountain views.

Find out more and book

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL LOUNGE

Type of cuisine: Mediterranean

An oasis of freshness which pays tribute to Mediterranean cuisine and the benefits of olive oil. Virgin and pure, subtle and fragrant, mythical and eternal... discover the wonders of olive oil.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PALAIS DARKUM

Photo non contractuelle / Strictly non binding

The inviting and vibrant decor and staff will help you explore teas from Morocco, India and Japan flavored with fresh mint, as well as the chef's delicious pastries including Gazelle Horns and Parisian Macaroons.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAWRENCE BAR

Photo non contractuelle / Strictly non binding

Toast your Moroccan vacation from our terrace bar in Marrakech, with champagne or a colorful cocktail infused with sweet mint, fresh kiwi, cooling watermelon... Flavors change with the season and the barman's imagination; the chic ambiance remains.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ULTIMATE POOL LOUNGE

Photo non contractuelle / Strictly non binding

No need to stray too far from the lazy loungers by the swimming pool: order a freshly squeezed juice, a cocktail, a naughty aperitif. Pure pleasure in a Marrakech poolside bar - indulge!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SO LOUNGE

Photo non contractuelle / Strictly non binding

¤ The So Lounge will be for private use only during the Marrakech International Film Festival ¤ Entry to So is free for hotel guests until midnight, excluding weekends and special events.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL LOUNGE

Photo non contractuelle / Strictly non binding

Recharge in a pleasant poolside setting

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 342 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 100 people

Find out more
Sofitel Marrakech Lounge & Spa Meeting Room

Our guest reviews for
Sofitel Marrakech Lounge & Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

4,268 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

3,641 reviews

Great overall vibe and atmosphere, excellent service

Customer review rating 4.6/5

Mike L. Couples - 17/04/2019 AccorHotels certified review

Easy check-in, nice room, and extended our stay another night. Friendly and attentive staff, good poolside experience. Great staff, including: Mohamed Amani Laanibra Elkatti

Dear Michael L., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.
Customer review rating 4.6/5

Adam Couples - 17/04/2019 AccorHotels certified review

The hotel was great. The people were friendly. The experience was fabulous and I loved every detail. The rooms were great. I was very comfortable. The breakfast was exceptional. to stay again and thank all the wonderful staff for making us feel so welcome.a special mention Breakfast: yassine restaurant manager, ghali, Momo chef,karim. Room service: Attoul, Zidane, Yassine.idbouhdou

Dear adams s., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Very Good Experience

Customer review rating 4.6/5

Anonymous Friends - 13/04/2019 AccorHotels certified review

Staff was really very good and the service was fabulous, i would like to thank hicham redouane rachida fatima and majda. The location is very good, walking distance to many attractions, restaurants, markets and shops. Rooms were clean.

Dear Henry H., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

I enjoied my stay very much

Customer review rating 4.6/5

Hanani O. Friends - 10/04/2019 AccorHotels certified review

Reception - I was promissed that a room of a member of the group will be changed ( after a mistake of the hotel, giving a twin room, eventhou a double room was booked in advanced),and I needed to followup this request 3 times untill it fullfiled. The stuff of the dining room (Fatima - making with a smile amazing Mesimna), Yoossef - where excellent!!!

Dear O. H., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.
Customer review rating 4.6/5

Anonymous Couples - 10/04/2019 AccorHotels certified review

Superb! What a beautiful hotel !!! A perfect service, a very nice welcome, and beautiful rooms and very well equipped ... In the historic district, it's a real palace, an unforgettable stay ... The breakfast is perfect. I want to thank the director Mr Benkirane and also brahim, ghali, said, fati, chief momo, Hamid and Zidane, idbouhdou, sigma, hanane of room service. Mehdi and taha from the front desk. karima and spa majdouline Thanks.

Dear li z., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Best Holiday Ever

Customer review rating 4.6/5

Dr M. A. Families - 07/04/2019 AccorHotels certified review

Although it was our 12th visit to Sofitel Marrakech but every time the staff make it different and much better . The staff always surprise us with their extremely kindness, professionalism and generosity. I can’t forget the nice visit to our room by the kids club team who kindly wanted to help us with their great experiences deal with our 4 years old autistic child and by giving my the ABA photo cards I was so astonished. We got another surprise and they came to us with a birthday cake and really make this year visit unforgettable for me . I get another birthday surprise in the le Orange Resturant at dinner ( can’t thank Wiaam and Rabiaa enough and all staff there ) Every every one from the cleaning lady to Mr Sufian the manager they all are stunning and extremely extremely helpful . I have to mention these names : Atoul ( who was even welcoming us via inestegram before we reached the hotel ) he is the shinning star of the Sofitel who was 24/7 in touch with us to be sure all goes well . I can’t thank him enough for all advice about my son and the birthday cake he sent us . Hamid Taha who did our check in at reception and he is new staff but very very professional and friendly . Loubna and Zohra from kids suits Farah in the Oasis Resturant ( she is so pure heart like a sister was for me ) Zidane , Anwar . Yassine from VIP team Assia. Sana’a. Karim. Nouili . amine BNQ at the morning Resturant Fatima ♥️ ( the Amulo lady with very delicious morraco traditional breakfast ) , Hassan , Fati zahra at the breakfast Mostafa Zanty , Taoufik At swimming pool we can’t thank Soliman enough . And Omar from sinegal , Mouttasim. Chorof . nourdinne . Saufian. Fadil. Youness. Chef youness. Chef Hassan Salwa Zaki was great help to us and made our stay in the hotel unforgettable experience. Last but not least Mohammad in the room services who visit us every night 7.30 pm to be sure everything in the room tight and clean . In the SPA I had my best best relaxing time with Fatma al Zahra Mr Saufian is the pilot who is always on his feet running here and there to be sure everything is sharp on spot and he is really the best best personality and professional person I ever met . Well done Sofitel Marrakech team BRILLIANT JOB

Dear Maather A., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Pleasant stay and Amazing experience !!!!!

Customer review rating 4.6/5

Liechtengtein Friends - 01/04/2019 AccorHotels certified review

Exceptional Sofitel Marrakech, service at a beautiful property. Personnel were warm, friendly and very helpful. We dined one evening in the Moroccan restaurant and the food was excellent. Each morning we had the buffet breakfast, and while a bit pricey, was an outstanding array of quality food , thanks to Chef Momo, chef Ahmed & ibtissam. The Pool & SPA was excellent, Karima Majdouline and Amal were fun and enthusiastic, Abdessadek , the coach was always present and very helpful, thanks again . Really I enjoyed my stay, the warm welcoming, the process of check in, hospitality, kindness of staff, the hotel condition, the quality of food, service, the helpful concierge, and more, Hanane and Taha were all excellent Thank you to all the staff for making our stay so special and would highly recommend for a stay in Marrakech.

Dear prinz anton l., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.
Customer review rating 4.6/5

Anonymous Friends - 01/04/2019 AccorHotels certified review

This is an amazing hotel, relax, quiet and comfort. I liked so much breakfast and the view of hotel. It's a very good place to stay in Marrakesh. All services are good. It's big and super hotel. The staff is world class, I would like to thank rachida anas hicham fatima assia abdelhak. Only one thing that i didn't like is the temperature of pool water, not too much bad, but i would prefered a little bit hot. thanks for hospitality.

Dear Debra M., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager
Customer review rating 4.6/5

Anonymous Friends - 30/03/2019 AccorHotels certified review

Hotel and environment was absolutely wonderful. Our room was nice and clean and the staff was very friendly. Thanks to rachida hicham fatima nassira and salah. We also enjoyed the hotel bar as well.

Dear Mary S., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Sofitel

Customer review rating 4.6/5

Anonymous Solo - 30/03/2019 AccorHotels certified review

The staff was great the room was refined the breakfast wonderful .felicitations: chef momo, zaizi, quorfi, ghali, lachheb, zidane, rachida.zinedine and atoul from room service karima , abdessadek,yosef ,Amal fatim Zahra and majdoulin from spa, ahmed and um from the front desk. the location very well the price is the delivery I recommend it.

Dear bullet y., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Always very good!

Customer review rating 4.6/5

T. N. Solo - 25/03/2019 AccorHotels certified review

Several stays at the Sofitel. Always a warm welcome and attentions (pastries, fruit in room, thank you to Yassine, Chardoud, Idbouhdou, Zidane, Anoir, Soufiane. Personal welcome at the reception thanks to Abderahim, Amani, Ahmed and Taha). Very warm welcome at the spa and especially the yousof and majdouline, also coch abdou., Congratulations for the variety of savory and sweet dishes at the orangery thank you kebir and atika. A breakfast by the pool always magical with a wide choice and quality products. A big thank you to all and above all: (zanti, chef momo, quorfi, chef zaizi, ouchinah, ghali, reda) As for the pool always beautiful, welcome always with enthusiastic and friendly team thanks to abdelilah and younes the manager. In short, see you soon!

Dear n. t., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Good but not 100%

Customer review rating 4.6/5

M Friends - 24/03/2019 AccorHotels certified review

Stay was OK, not 5 star at all even the junior suite was worse than the regular room, broken shower tubes caps and unclean. Lights too dark and hairdryers are extremely old and poor and it takes hours to get a new one. Pool is nice, Spa is good as well. Gym is not nice too small and smells bad. Staff some are great some need to smile more often. Our favorite staff was Soufiane.

Dear MOUHSSINE O., We sincerely thank you for taking the time to write about us, following your stay at the Sofitel Marrakech. We have taken your comments into consideration in order to improve ourselves. My staff and I look forward to welcoming you back to the hotel in the future. Best regards, Ahmed Benkirane General Manager

Good staff, but poor rooms

Customer review rating 4.6/5

Abdel N. Business - 21/03/2019 AccorHotels certified review

Our stay was nice, but we didn't have a 5-star experience. I had a room that was very far away from the entrance and the room had several damages. Like the shower, lamp, bed, toilet, etc

Dear ABDEL N., Thank you for taking the time to tell us about your experience at the Sofitel Marrakech Lounge & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ahmed BENKIRANE Directeur Général.

We truly loved our first visit to Morocco - such a truly friendly country

Customer review rating 4.6/5

Tony O. D. Couples - 19/03/2019 AccorHotels certified review

We had an excellent time in the hotel. Our room 264 was perfect, the choice of breakfast food was the best we have ever experienced. We arrived late on Sunday 3 March and dined once for dinner - which was fine. What we loved above all were the smiles of ALL the staff - we were made truly welcome.

Dear Tony O., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Excellent stay.

Customer review rating 4.6/5

Anonymous Business - 09/03/2019 AccorHotels certified review

we stayed in this beautiful hotel. The welcome and the benefits are up to a five-star. Kindness and services seem to be the key words. If the opportunity arises again, we will return with pleasure. We especially thank Chef Afra, Chef Moumo, Chef ibtissam, managers: Ghali, Ibrahim for breakfast. Zidan at the room service that pampered us as well as Sadeq sports monitor, Karima and youself at the Spa. A wink to Zanti at breakfast, so nice and whose smile. Institution to recommend.

Dear harold l., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

I felt as if we were an inconvenience to everyone except for the woman that cleaned the room.

Customer review rating 4.6/5

Anonymous Business - 07/03/2019 AccorHotels certified review

After we moved rooms because the first room smelled of lacquer, the room was very nice, excellent pool view, nice amenities, but, the bed looked as if it had a rolled up bedspread in the middle the divots on either side were so big. ANYTIME we tried to get something at either the bar or pool, we felt as if we were putting the wait staff out.

Dear Renne R., Thank you for taking the time to tell us about your experience at the Sofitel Marrakech Lounge & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ahmed BENKIRANE General Manager
Customer review rating 4.6/5

David B. Couples - 26/02/2019 AccorHotels certified review

We had 3 nights in the sofitel marrakech and we had a really nice time. All the staff are very friendly and helpful. The hotel is very clean, rooms are big.thank you assia Karim nouihi Brahim.

Dear David B., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Highly enjoyable and memorable experience

Customer review rating 4.6/5

Hm Families - 25/02/2019 AccorHotels certified review

Stayed at the Sofitel Marrakech Palais Imperiel; the double deluxe rooms were very comfortable, classically decorated and well equipped. However, soft-furnishing in areas need refurbishment. Very high standards of catering provided - exceptional breakfast served in delightful surroundings with friendly and helpful staff. Food at hotel's L'Orangerie restuarant was Michelin standard with excellent live music by the local live "jazz" band. Staff serving for breakfast and dinner need particular mention for their high standard, efficient and friendly service: the following staff members stood out: Mokhtar ( pool area ) and Wiam, Soukeina, Majdo, Siham and Atika for the service they provided. Guided excursions arranged through the hotel didn't disappoint either - provide some memorable day outs.

Dear AMREEN L., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

We had high expectations and Sofitel delivered again

Customer review rating 4.6/5

Esa W. Couples - 20/02/2019 AccorHotels certified review

since I became French honoray consul I have used a lot of AccorHotels, in particular Sofitel, in Philippines, Laos, Thailand...and always been satisfied. The same goes for Sofitel in Marrakech. It it your staff that makes the stay agreeable: I could write a long list of names here of people really making the stay unforgettable. A young lady at the reception, Lamia, is a true ambassador of Sofitel; we felt so welcome from the very beginning when she took care of us. Another gem was one of the waiters at the pool, Mouhsin. He was a bit more serious than most of the others..always polite and took care of us in an exemplary manner. Great Service.

Dear Esa W., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

Long Week end in Marrakech

TripAdvisor rating 4.5/5

sindaco77mn Couples - 07/02/2019 TripAdvisor review

The position of the Hotel is perfect as it is walking distance from the main square of Marrakech. Breakfast is super! Hotel suites can be more cleaned and it took sometime before getting the water boiler in the room. Bed not too comfortable

Dear sindaco77mn, We sincerely thank you for taking the time to write about us, following your stay at the Sofitel Marrakech. We really hope to have the honor to welcome you back among us. Best regards, Ahmed Benkirane General Manager
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