Sofitel Marrakech Lounge & Spa Hotel 5 stars

TripAdvisor rating 4.5/5 3,862 reviews
Sofitel Marrakech Lounge & Spa
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Hotel extras

Official Partner of the Marrakech Film Festival. The So Night Lounge will be for private use only from December 4 to 13, 2018.- Paid access during special events and weekends - Paid access on December 31

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
Catering
  • Breakfast
  • 4 restaurant(s)
  • 5 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Sofitel Marrakech Lounge & Spa

Rue Harroun Errachid
Quartier de l hivernage
40000
40000
marrakech
morocco

Tel: +212524425600

Fax: (+212)524/420505

Contact email

Check-in from 15h00

Check out up to 12h00

  • GARE ROUTIERE SUPRATOURS - CTM :   Marrakech Hivernage

  • By plane

    MARRAKECH MENARA At 3km / 1.86 miles

  • By train

    ONCF MARRAKECH At 3km / 1.86 miles

GPS :31.62175, -8.002805

Currently, close to our hotel

Marrakech International Film Festival

From 29/11/2019 to 07/12/2019

At 1.1 km

Atlas Electronic, festival

From 29/08/2019 to 01/09/2019

At 2.1 km

Oasis Festival

From 13/09/2019 to 15/09/2019

At 3.3 km

Our accommodations

In your room above the patio, where contemporary art mixes with the murmur of the fountains to create a Zen and relaxing atmosphere, your demands for comfort and serenity will be fully satisfied at all times.

SUPERIOR ROOM, 1 king size bed

  • Max. number of persons: ‌2
  • Area: From 30
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

LUXURY ROOM, 1 king size bed

  • Max. number of persons: ‌2
  • Area: From 30
  • Views: Pool side, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

JUNIOR SUITE, 1 king size bed

  • Max. number of persons: ‌3
  • Area: From 56
  • Views: Garden side, Courtyard side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

PRESTIGE SUITE, 1 king size bed, mountains view

  • Max. number of persons: ‌3
  • Area: From 56
  • Views: Mountain view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

JUNIOR SUITE, 1 king size bed, mountains and pool view

  • Max. number of persons: ‌3
  • Area: From 44
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

Our restaurants and bars

LE JARDIN

Type of cuisine: International

Breakfast or lunch on a leafy garden terrace near the pool: buffets span the world's cuisines, from Chinese dim sum to French rôtisserie. Views soar to the Atlas Mountains. A relaxed Marrakech restaurant where flavors are as cosmopolitan as the clientele.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SO GOOD

Type of cuisine: International

This avant-garde, chic space at the heart of the hotel's lush gardens serves up contemporary, refined Franco-Moroccan cuisine. The So Night Lounge and the So Good will be reserved during the Marrakech International Film Festival.

Dinner

19:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'ORANGERIE

Type of cuisine: Gourmet

Our gourmet Marrakech restaurant blends Dominique Oudin's cosmopolitan French cuisine with the rich gastronomy of Moroccan chef Ahmed Ed-Defaa. Taste chicken tagine, lamb with prunes, homemade foie gras on a shady terrace with exhilarating mountain views.

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL LOUNGE

Type of cuisine: Mediterranean

An oasis of freshness which pays tribute to Mediterranean cuisine and the benefits of olive oil. Virgin and pure, subtle and fragrant, mythical and eternal... discover the wonders of olive oil.

Lunch

12:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PALAIS DARKUM

Photo non contractuelle / Strictly non binding

The inviting and vibrant decor and staff will help you explore teas from Morocco, India and Japan flavored with fresh mint, as well as the chef's delicious pastries including Gazelle Horns and Parisian Macaroons.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAWRENCE BAR

Photo non contractuelle / Strictly non binding

Toast your Moroccan vacation from our terrace bar in Marrakech, with champagne or a colorful cocktail infused with sweet mint, fresh kiwi, cooling watermelon... Flavors change with the season and the barman's imagination; the chic ambiance remains.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ULTIMATE POOL LOUNGE

Photo non contractuelle / Strictly non binding

No need to stray too far from the lazy loungers by the swimming pool: order a freshly squeezed juice, a cocktail, a naughty aperitif. Pure pleasure in a Marrakech poolside bar - indulge!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SO LOUNGE

Photo non contractuelle / Strictly non binding

¤ The So Lounge will be for private use only during the Marrakech International Film Festival ¤ Entry to So is free for hotel guests until midnight, excluding weekends and special events.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL LOUNGE

Photo non contractuelle / Strictly non binding

Recharge in a pleasant poolside setting

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 342 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Sofitel Marrakech Lounge & Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

4,407 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

3,862 reviews

Mrs S. R.

Customer review rating 4.6/5

S. R. Friends - 10/06/2019 AccorHotels certified review

It was wonderful the hotel was run very efficiently clean and service amazing

Dear R. S., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Excellent breakfast staff Musteque was amazing

Customer review rating 4.6/5

Elizabeth W. Friends - 10/06/2019 AccorHotels certified review

Room service was brilliant the lady that cleans Room 69 could not have done more excellent x

Dear Elizabeth G., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

top hotel

Customer review rating 4.6/5

Hayat E. Solo - 10/06/2019 AccorHotels certified review

The hotel is TOP, very well located, very clean and modern, the service perfect and the staff very kind and helpful a big thank you to hassan ohdo / soufiane / zidane / abdeljabar / yassine. (THANK YOU !!!!!!) . The room was super nice and quiet. It is a very beautiful address in Marrakech.

Dear hayat e., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager

An incredible stay!

Customer review rating 4.6/5

Lauren Couples - 04/06/2019 AccorHotels certified review

We had a lovely overnight stay at Sofitel Marrakech in May. As always the staff are incredibly helpful and the hotel is beautiful. We always enjoy lunch at the pool restaurant, our waitresses Soumia & Karima are so wonderful, they are very attentive, very friendly and do everything possible to make sure you are having a great lunch experience. Thank you so much to you both! Unfortunately during this stay we did have a few small issues. When we booked we had requested a mountain view room and due to renovation this was not possible, the room we were given was lovely but had a problem with the sink in the bathroom not draining - however, this was fixed quickly. The room was also at the front of the hotel where the outdoor space is for the club - we were under the impression that this would be closed due to Ramadan however the noise from outside went on until very late so we had a disturbed sleep which was disappointing. Our dinner service wasn't great either on this occasion, with our food order being mixed up and being charged a lot of money for a very basic vegetable tagine. This is our second visit to the hotel in the last 3 months and although the experience wasn't perfect on this occasion we appreciate that these things happen and despite all of this the staff are incredible at what they do and we'll absolutely be back to visit in the near future.

Dear Carl O., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE General Manager
Customer review rating 4.6/5

Alan Solo - 04/06/2019 AccorHotels certified review

The breakfast is amazing ,service top ,the staff very kind and professionnel. Spécial thanh's to mohcine ,Karim ,Brahim,nouihi,majda.

Dear Plattu s., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

dream stay

Customer review rating 4.6/5

Hurren G. Solo - 02/06/2019 AccorHotels certified review

Everything was perfect from our arrival (valet who brought us our luggage in room) to our departure through the magnificent breakfast buffet The staff is very friendly a special mention and special to all the team and especially: breakfast assia jawad mouaad fatima of Moroccan crepe. rachid, touil and hassan service around the pool atika kebir service evening restaurant Bouhdou Zidane Hanane Yassine Room Service .. We will return without hesitation to Sofitel Marrakech

Dear g. h., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

excelent

Customer review rating 4.6/5

Abdula R. Business - 02/06/2019 AccorHotels certified review

Very favorable reception. A staff that listens to the customer. Outstanding service. Breakfast excellent and varied a big thank you to anas; brahim; ghali; karim; abdessamad; rachida ouchinah; chief momo; ousama pastry Very good geographical location. Very comfortable room..mention special to Madame hayat, malika; sara nafissa and the room service team first atoul bouhdou; yassine; Youssef; zidane; Siham. Always pay special attention to the customer.

Dear abdula r., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Sopure

Customer review rating 4.6/5

Anonymous Couples - 01/06/2019 AccorHotels certified review

Superb! What a beautiful hotel !!! A perfect service, a very nice welcome, and beautiful rooms and very well equipped ... In the historic district, it's a real palace, an unforgettable stay ... The breakfast is perfect. I want to thank the director Mr Benkirane and also brahim, ghali, said, fati, chief momo, Hamid and Zidane, idbouhdou, sigma, hanane of room service. Mehdi and taha from the front desk. karima and spa majdouline Thanks.

Dear Jorge r., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.
Customer review rating 4.6/5

Bruce B. Solo - 30/05/2019 AccorHotels certified review

A week at the Sofitel Marrakech.Warm place and friendly and attentive staff.Fatima of Moroccan crepe and anas, karim, rachida, biuhdou, ghali, zidane chief ahmed and the director yassine have always been very caring and spared no effort to make this stay very pleasant. I thank them very much.

Dear Bruce b., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Like experience .

Customer review rating 4.6/5

K. Friends - 30/05/2019 AccorHotels certified review

We had an amazing stay at the beautiful the Sofitel . Thank you to sir Redouane Thank you to sir nwihhi Thank you to sir reda

Dear Soukayna k., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.
Customer review rating 4.6/5

B. Friends - 30/05/2019 AccorHotels certified review

An excellent hotel and very well located! The Sofitel chain offers hotels in general very comfortable and neat but here it is the very high level. Home super, competent staff, thanks to Hamid, Bouhdou,brahim; Zidane, Siham, Atoul for the service of quality is exceptional it's really good. In addition to being ideally located, you can visit many of the must-see places by simply talking on foot from the hotel. I highly recommend it!

Dear Carey b., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.
Customer review rating 4.6/5

Richard Solo - 28/05/2019 AccorHotels certified review

I would like to thank the entire room service team in particular zinedine who was of a remarkable professionalism and a total availability, who advise us all that we had to visit and who organized for us different excursion and who even to negotiate for us a big thank you also to all the garden team and especially brahim, quorfi, Karim, nouihi, zohra ,Salah. Thank you sofitel Marrakech.

Dear richard s., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

forgettable stay

Customer review rating 4.6/5

Anonymous Solo - 28/05/2019 AccorHotels certified review

Very nice hotel. Very nice pools in the middle of a very Beautiful flower garden and well wooded. Staff very present and attentive to the customer. We particularly appreciated the room service and professionalism of Zidane: its friendliness, its know-how, Its availability. Thank you Zidane, Siham, Youssef. Perfect breakfast, many choices a special mention Karim, Rachida, ouchinah, anas. Excellent pastries and Moroccan specialties bravo to ossama and ibtissam. A downside however: the buffet restaurant is too often closed without access for customers. A big thank you to all the spa team and especially aicha, karma, abdel coach.bravo Sofitel. we are going back next year.

Dear adams w., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

EXCELLENT

Customer review rating 4.6/5

Anonymous Solo - 27/05/2019 AccorHotels certified review

An excellent hotel in the city center A very nice view, a very good restaurant, excellent service and a very nice and spacious room. A welcoming and always smiling staff. A refined and varied cuisine.Thanks to jamal and ouchinah of juice. The hotel is conveniently located near Jamaa elfanaa Square and the center of the city. The perfect room service thanks to Hassan, zidane, yassine.le small flat the gym and a big congratulations to Abdou, and aicha and Karima spa I am very satisfied and recommend this hotel.

Dear daniel m., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

enjoyed our stay

Customer review rating 4.6/5

Ian G. Couples - 24/05/2019 AccorHotels certified review

some staff could be quite rude and dismissive also the room we had was very dated the breakfast was very good the evening meal experience less so has service and food was very ordinary

Dear Mark G., We sincerely thank you for taking the time to write about us, following your stay at the Sofitel Marrakech. We have taken your comments into consideration in order to improve ourselves. My staff and I look forward to welcoming you back to the hotel in the future. Best regards, Ahmed Benkirane General Manager

Great hotel

Customer review rating 4.6/5

Anonymous Friends - 24/05/2019 AccorHotels certified review

Good location, staff mostly very friendly and helpful. I would like to thank hicham fatima rachida abdelhak majda and nasser from breakfast room. I'll be back soon

Dear Jurgen F., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

excellent

Customer review rating 4.6/5

Barbara W. Friends - 23/05/2019 AccorHotels certified review

Superb reception, excellent service at the restaurant special mention at Anas, Ouchinah.zanti, Breakfast karim. Without forgetting the staff of the reception and room service Amani and Zidane Youssef make me live each time this magnificent experience.thank u sofitel.

Dear barbara w., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

still perfect

Customer review rating 4.6/5

B. G. Friends - 22/05/2019 AccorHotels certified review

Still perfect The hotel is well placed, the area is quiet (especially on weekends). The welcome, the comfort of the bedding, the cleanliness ... Everything is perfect and you feel the care! everything is perfect especially the personel a special mention to karim; anas; assia; ouchinah, jamal; jawad; and also a formidable welcome of atoul; Zidane, and Yassine, and anoir of room service all my long stay very attentive, a serious to the height of 5 stars

Dear G. b., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

dream vacation

Customer review rating 4.6/5

Tessler Friends - 22/05/2019 AccorHotels certified review

Excellent stay .... nothing to say .... buffet of high quality ... luxurious rooms personal top, a big thank you to the restaurant manager and his team (hassan, ghali, zidane, chef ahmed, chef momo) and also howskeping nafissa, malika and sara..magical place and especially impeccable home You can go with your eyes closed..you will be delighted by this heavenly place

Dear tessler b., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.

Luxurious

Customer review rating 4.6/5

Anonymous Couples - 13/05/2019 AccorHotels certified review

Professional welcome, super comfortable room quiet and very good bedding. A very special mention: sanae,assia,Karim, Zidane . Great spa with sauna steam room. Hotel right next to the Medina convenient for visits in the city center (10 minutes). Luxury By Sofitel ...

Dear daniel m., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed BENKIRANE Directeur Général.
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