Hotel - Sofitel Marrakech Lounge & Spa
Sofitel Hotel Sofitel Hotel

Sofitel Marrakech Lounge & Spa Hotel

4.5/5 3,261 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Services for children
    • Babysitting on request
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
    • Solarium (Paying)
  • Services for children
    • Babysitting on request
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court (Nearby)

Catering

  • Breakfast
  • 4 restaurant(s)
  • 5 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
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Hotel location

Our rooms

In your room above the patio, where contemporary art mixes with the murmur of the fountains to create a Zen and relaxing atmosphere, your demands for comfort and serenity will be fully satisfied at all times.

  • 163 rooms
  • 50 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 42 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,800 reviews

Our guest reviews for Sofitel Marrakech Lounge & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,261 reviews
Terry Couples - 11/10/2018 AccorHotels certified review

Staff very welcomed friendly and helpful,the bed was fantastically confortable.breakfast amazing spécial thank's to Karim ,nouihi,Brahim ans Saïd .

Marc T. Couples - 08/10/2018 AccorHotels certified review

Wonderful Prestige Suite, and most of all, we loved the hospitality, all engineered by a wonderful and dedicated staff.

Couples - 07/10/2018 TripAdvisor review
« so good »

from start to finish more then perfect incheck warm welcome personal touch ,because accormember nice upgrade room clean and a lot of space beds gave a perfect nightcheck out very personal too and proffesional because we have to get a early flight no breakfast ,too bad ,but when we come back we we have breakfast for surewe could mention names of staff members but we cant mention everybody but the were all great ! and did their best to give us a good time kees

Kees/brahim Couples - 05/10/2018 AccorHotels certified review
« perfect »

from start to finish we were more then happy we were GUEST checkin was great a lot of surprises and personal touch dinner at the poul we were so satisfied ! checkout quick and proffesional we come back !!!! kees

Debbie Couples - 03/10/2018 AccorHotels certified review
« Fabulous relaxing stay »

We had a lovely relaxing stay from check-in through to the day we checked out. Staff professional and friendly. Room good. Facilities excellent. No complaints at all.

F.fabrice Business - 02/10/2018 AccorHotels certified review

Wonderfull. Our stay at sofitel Marrakech. Tnks to ur staff. Would like to tank roomservice team for thier assistance siham hanane hamid . Tnks as well to aziza in bar. Will see u next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cahour M., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Edward J. Solo - 01/10/2018 AccorHotels certified review
« MR EDWARD j. »

Found my stay made special by the great staff from the maid to the bar and restaurant staff especially yanness Fanaj and zakania Aitlhay who were always willing to assist you in all your care needs including help me climb the 27 steps each night to which I would have found difficult otherwise

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dominique O., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Abdul Q. Friends - 29/09/2018 AccorHotels certified review
« The Best in Marrakech »

The staff throughout the hotel are welcoming, friendly and accommodating. A credit to the Sofitel brand. We were checked in by Chammia who was so friendly and made the whole process so easy. It’s really nice to meet someone who smiles when you arrive late in the evening. Taha and the night staff all helped with any enquiry we would make in a very professional manner. I would recommend any one who is thinking of staying here to just book and you will not be disappointed. 5 stars for hotel Sofitel (Marrakech)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdul Q., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Mr.amr Solo - 25/09/2018 AccorHotels certified review
« pleasant experience »

the staff is very friendly a real wealth. A big thank you for the room service 2 Hassan, Hamid, Ibrahim, Siham, for their kindness. Taha and ayoub at the reception sakina, khalid, amine, mehdi and Gino at the soo. The only unpleasant part was the noise in the morning but I was informed that the hotel was updating the rooms so no worries

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amr M., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

L. Y. Business - 22/09/2018 AccorHotels certified review
« Great experience »

Farah at the breakfast was very helpful. She kindly gave me the bill for the breakfast before I had it so that I can pay the whole bill without having to go to the front desk after I had breakfast. She also helped me get some plastic spoons for use on the way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yun Long L., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Pamela J. Business - 21/09/2018 AccorHotels certified review
« Fantastic! The concierge and management of this hotel are superb! I am forever grateful! »

I loved it! Your concierge Rida went beyond the call of duty for me. I had left my bag at an event, 30 minutes out of town, he assisted me with a driver and quick action to retrieve my purse successfully. I was so thankful for a fast thinking and outside the box actions he took to make my life easier. He is a huge asset to Sofitel and Accor hotels.. I know the manager Soufiane also made my trip wonderful, introducing me to the chef, always greeting me with a big smile. . I love your hotel and will be back (as well as some clients- I am a travel professional)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pamela j., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Hsu Business - 20/09/2018 AccorHotels certified review
« Exactly what I need! »

Check in time took long, but after that everything was great with special amenities and the right place to be for Pure 2018. I only wished I had access to the private swimming pool which was right next to my room. Hope to stay with you again in the future. Hsu

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hsu-Yung L., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Anonymous Business - 18/09/2018 AccorHotels certified review
« Great value for the money. Very comfortable bed! Excellent service. »

Always enjoy staying at the Sofitel. The room is spacious, the bed is so comfortable I never want to get out of it. And the service is always superb.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim L., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Fms Business - 14/09/2018 AccorHotels certified review
« Great staff »

Staff was excellent n helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. Conseil, We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Anonymous Couples - 14/09/2018 AccorHotels certified review

It was a pleasant trip, staff were friendly. Farah was always attentive and very lovely at breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dominique Alexander B., Thank you for taking the time to tell us about your experience at the Sofitel Marrakech Lounge & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Chelsea A. K. M. Couples - 13/09/2018 AccorHotels certified review
« Excellent »

Excellent property, food, ambience, and service!!!! Farah and staff in breakfast room = 5 star! Mehdi x 2 with front desk service = 5 star! Tea service was fantastic Abdul at front entrance was amazing!!!!!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin M., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Anonymous Families - 04/09/2018 AccorHotels certified review
« Great »

Stayed here for a week and the service was wonderful, the rooms are clean and new, the breakfast was amazing, the staff is lovely, polite and helpful especially : rachida fatima hicham farah salah jawad and nassira from the reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Niag T., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Oumaima Solo - 31/08/2018 AccorHotels certified review
« oumaima »

top

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAILA N., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Anonymous Families - 27/08/2018 AccorHotels certified review
« A M A Z I N G ! »

This hotel check in and check out service are perfect. Personel is professional and polite. Hotel environnement is very comfortable. It seemes that we stayed in my own home. Breakfast was good as they had a variety of food on offer. Special thanks to fatima hicham rachida jawad and nassira from the reception. For sure I recommend this hotel and I will select it to stay when I come again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ifraz R., We very much appreciate your comments regarding your stay at the Sofitel Marrakech Lounge & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Ahmed BENKIRANE Directeur Général.

Couples - 27/08/2018 TripAdvisor review
« One week in Marrakech »

Sofitel Spa Hotel in Hervernage is a nice place to stay to visit Marrakech with a lot of staff very concerned by your confort, especially Mrs Hyatt that had tacfull attention to transform our room in to a roses flowerbed suite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michel G, First of all thank you for taking time to share your experience with us according your stay at Sofitel Palais Imperial Marrakech. Your appreciation will be shared with our team anxious to offer to you the good service , your satisfaction is our motivation ! We hope to welcome you again for more joy and surprises! Best regards, Ahmed BENKIRANE General manager

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