Hotel - Sofitel Marrakech Lounge and Spa
Sofitel Hotel Sofitel Hotel

Sofitel Marrakech Lounge and Spa Hotel

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4.5/5 2,867 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Babysitting on request
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Solarium (Paying)
  • Services for children
    • Babysitting on request
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court (Nearby)

Catering

  • Breakfast
  • 4 restaurant(s)
  • 5 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

In your room above the patio, where contemporary art mixes with the murmur of the fountains to create a Zen and relaxing atmosphere, your demands for comfort and serenity will be fully satisfied at all times.

  • 163 rooms
  • 50 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 42 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,563 reviews

Our guest reviews for Sofitel Marrakech Lounge and Spa

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,867 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Michael C. Friends - 10/10/2017
« Delivered beyond our expectations »

Excellent. Staff were very helpful and in particular Mohamed Amani who quickly resolved a problem we were experiencing. Nothing was too much trouble for the staff. A truly wonderful experience and we will be back.

AccorHotels certified review
Leslie W. Friends - 05/10/2017
« Mr Leslie W. »

Excellent in every way from the staff the food and atmosphere. Had great staff especial word of praise for Weam would made our stay delightful.

AccorHotels certified review
Prosper O. Couples - 04/10/2017
« Prosper O. (Epoux de Mme Susan K. O.) »

I always envisaged my retirement from being a Chartered Public Accountant to be a time for pleasant travelling and the best quality of life style to enjoy the Autumn of my life. I can honestly state here that staying a number of times at the Sofitel, Marrakech, has been the exact portrayal of how my Wife, Susan, and I really can resource ourselves fully;. Mrs Hanane Bougelta has so enhanced our several stays in the Sofitel and I am extremely grateful to Hanane for her thoughtful management of reservations, always giving us the upgrade that makes our overall stay such an amazing experience. We were very moved and touched by the personal attention and care that Hanane makes certain we enjoy. From the warm welcome and smiling faces, everyone remembering our names and bending over backwards to fulfill every detail of a perfect stay. Certainly for the efforts shown by Hanane - over and above her assignment with pesonalised and customized service - I would award full marks for the Sofitel, Marrakech, whatever the aspect of the hospitality and warmth, good will and helpfullness displayed.

AccorHotels certified review
Ritaj Families - 29/09/2017
« Great »

I am very grateful for your hospitality and your high level behavior with us, we appreciated your treatment and your consideration of quality, as a result we decided to come back to visit you for which we found, respect and welcome. Special thanks to Siham, Hanane and Hamid at Room Service

AccorHotels certified review
Jobi Families - 28/09/2017
« Best hôtel »

Great service, staff was very attentive and went to great leargths to make sure our stay was confortable, nice food special thanks to zidane and brahim room service also restaurant chardoud and karim Will be back sure.

AccorHotels certified review
Susan K. E. O. Couples - 25/09/2017
« Absolutely amazing, thanks to the customized VIP treatment provided by Mrs Hanane Bougelta who is outstandingly efficient and whom surprised us with an upgrade and daily visit or call to ensure we were satisfied, she is a gem. »

As a globetrotter, I have stayed in the finest hotels. My retreat for moments of pure pleasure is the Sofitel, Marrakesh, beyond compare. The professionalism and top rate customer service, especially by Hanane, a thoughtful and especially pleasant person, who ensures that we have superb accommodation, VIP treatment and so many little things that mean a whole lot to a former diplomat like myself. We have stayed 4 or 5 times just this year and wish to come back this Fall as nowhere are we better looked after that in your splendid hotel, with international category staff like Hanane, an excellent hotelière, savvy, lady like and pro active manager, Hanane pulls the shining Excalibut out of the rock for us, her clients, thank you so much. I also wish to compliment on the incredible breakfast staff, above all Said, who knows what I want for breakfast before I know, myself, ensures great service and a table just in the right place, gauging the sunshine and shade, great bravo for Said. Lastly, all the baggage handlers are excellent but a very, very special mention must be made for Abderrazak, totally reliable, honest and nothing is too much trouble, Abderrazak really spoils us and has a heart of gold, always willing to help or pick up heavy baggage, bravo. I will return very often as, thanks to Hanane and her team, Said and the breakfast team and Abderrazak and all the baggage handlers, the Sofitel, Marrakesh experience is hors pair, better than all the other mjor hotels in Marrakesh where I have stayed.

AccorHotels certified review
T. Couples - 10/09/2017
« À good trip »

The breakfast in sofitel Marrakech is the Best that i see, the buffet you have a big choice, station of fruits, soup, eggs, cheese....spécial thank's'to Zidane Karim chardoud chahira thank you verry mush we come bac.

AccorHotels certified review
Karim B. Families - 09/09/2017
« Great time with family »

Very good

AccorHotels certified review
Mme.r. Couples - 07/09/2017
« Nice stay Great »

Great service,staff was very attentive and went to great lengths to make sure our stay was comfortable. Nice food !! An amazing experience! Spécial thanks to Mehdi L , Mehdi B , Asma reésa, Adil ... Will be back sure

AccorHotels certified review
F. Families - 30/08/2017
« Magnifique »

Service o top

AccorHotels certified review
Lameen Families - 23/08/2017
« Great location breakfast and friendly staff »

Upon check-in, we were disappointed to be relocated to the imperial wing and not the lounge and spa as we had booked with British Airways. We later found out that the young and spa was undergoing renovation. Nevertheless, the rooms were satisfactory. To lobby was grand but we were disappointed that smoking was allowed in the lobby. The highlight of our hotel experience was the breakfast and the staff there, especially Fatima (waitress) and Zinedine. The food on offer was great, the service was great and the breakfast room was very pleasant. The pool areas was good too, although a bit crowded. The spa was well located and the staff pleasant too, especially Yousif. The location of the hotel, on the border between the old town, 10 minutes away and the new town of Hivernage, was great, with walking distance to good restaurants. We would love to visit again but only at the lounge and spa.

AccorHotels certified review
Anonymous Friends - 19/08/2017
« Thank You Sofitel, especially your staff »

Our room was immaculately clean with a beautiful view of the city, Breakfast in the morning excellent with plenty of choice and super quality. The staff were extremely friendly and attentive, thanks to Rashida Hisham Fatima Nassira Salah and Jamal.

AccorHotels certified review
Faizal (. H. Solo - 17/08/2017
« Amazing »

It was amazing. From the very moment I stepped into those front doors, to the end. I can't praise the service highly enough. I need to give a special mention to the receptionist Wafa. She went beyond, and I can't mention her enough. She is and am sure will be the many reasons I will keep coming back. She dealt and handled my queries and problems with ease, and in a professional manner. She's an extremely beautiful woman, and that was a bonus to see every morning!

AccorHotels certified review
Hassan B. Families - 08/08/2017
« Excellent »

It is more than 10 years that I visit Sofitel Marrakech. It is always a pleasure to be there and enjoy the stay. The staff was great, especially this year. 10/10 for service. Special thanks for Mr Abdelsadik Swidi for his so fit coaching each morning, Soulimein en his colleague in the swimming pool. Finally, breakfeast was great thanks to Fatima for her msemen, Rida, Afra, Ibtissam and Zakaria. Last but not least Ibrahim & Zindine who were always present for us and their personal treatment. You have a great team!!!!

AccorHotels certified review
Ali A. Friends - 05/08/2017
« very nice service and very nice people »

i would like to thank sofitel for a very nice service, Sofitel is my new home when i am in marrakech. a special thanks to Mr. Abderrahim, Mr Taha, Mr Ayoub, Mr Abderaouf, and Mr. Arsaoui for always smiling, and helping us when we was i need for something :)

AccorHotels certified review
Hi Families - 03/08/2017
« Great room, slow service, drinks etc overpriced »

We had a great room although housekeeping was very hit and miss for a 5* hotel. We enjoyed the pool facilities very much although the food and drinks are vastly overpriced. £6 for mineral water? Outrageous. I've come home thinking how cheap it is in London! For this reason, I wouldn't recommend the hotel. I feel very ripped off. Also, restaurant and barcservice was unbearably slow. Needs to be brought up to acceptable international standards.

AccorHotels certified review
Justin M. Families - 02/08/2017
« SO Happy »

A very good time spent with friends thanks to the talent and imagination of the SO team GINO Sakina Amine and Younes who succeed in a warm and friendly welcome. A very good kitchen made with heart and enthusiasm by the chef Rachid. See you soon

AccorHotels certified review
Muhammad K. J. Business - 01/08/2017
« Dr-Muhammad J. »

It was great- The staff were extremely courteous. Service was good- Wafa from front office was remarkable and needs a special mention for all her support , care and hospitality-I would commend her customer service skills and attitude - it was a pleasure liaising with her throughout my stay in Sofitel

AccorHotels certified review
Youssef Friends - 27/07/2017
« My experience was very satisfying. »

My experience was a great one. I was greeted at the entrance by the hotel manager and was taken care of very well during my whole stay.

AccorHotels certified review
Richard G. Couples - 26/07/2017
« Wonderful holiday made better with excellent staff »

We had a wonderful time and although our first room was too far from reception we were impressed by the speed that this was resolved. Overall the hotel was impressive very clean and the staff good and made us feel at home. Staff to be mentioned. Abderrahim on reception and Hicham on concierge. The wonderful spa. Manageress Karima Youssef and Bouchra on reception Masseuse Bahija and Souad Hairdresser Simohamed In fact the whole team made a wonderful experience especially on my wife's birthday. The Pool Soulaimane and Tariq The Bar Kamil and Tariq who made wonderful cocktails and also went beyond the call of duty whenever we were there and again on my wife's birthday. Breakfast was excellent. The housekeeping department kept our junior suite in good order. Only slight issue was the So lounge We thought the cocktails were very poor and staff likewise, but the entertainment was good.

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