Novotel Hong Kong Century Hotel

TripAdvisor rating 4.0/5 3,666 reviews
Novotel Hong Kong Century
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Hotel extras

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

  • Free shuttle to Airport Express Hong Kong station

  • In central area close to Causeway Bay, the major shopping hub in HK

  • 4 function rooms accommodate up to 300 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • HONG KONG INTERNATIONAL AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Hong Kong Century

238 Jaffe Road
WANCHAI

hong kong
chinese hong kong

Tel: +85225988888

Fax: (+852)25988866

Contact email

Check-in from 14h00

Check out up to 12h00

  • Airport Bus :   A11 Stewart Road Station

  • By plane

    HONG KONG INTERNATIONAL AIRPORT At 39km / 24.24 miles - Shuttle paying

  • By boat

    FERRY TERMINAL At 1.5km / 0.93 miles

  • By boat

    QUEENS PIER At 3km / 1.86 miles

  • By boat

    WANCHAI FERRY PIER At 1.2km / 0.75 miles

  • By boat

    WANCHAI STAR FERRY At 1.5km / 0.93 miles

  • By train

    HUNGHOM RAILWAY STATION At 10km / 6.21 miles

  • By train

    Hunghom Station At 2.7km / 1.68 miles

GPS :22.278836, 114.176504

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Our accommodations

A magnificent refurbishment of our 508 rooms introduces bright, stylish spaces, offering sophisticated technology, complimentary Wi-Fi & broadband and full amenities. Large writing desk. Rooms with vibrant city view and partially Victoria Harbour View.

Standard Room with 1 queensize bed

  • Max. number of persons: ‌3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with two single beds

  • Max. number of persons: ‌3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 queensize bed

  • Max. number of persons: ‌3
  • Views: Harbour view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds

  • Max. number of persons: ‌3
  • Views: City side, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premier Room with 1 queensize bed

  • Max. number of persons: ‌3
  • Views: City side, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premier Room with 2 single beds

  • Max. number of persons: ‌3
  • Views: Harbour view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Martha: Fragrant Harbour

  • Max. number of persons: ‌2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Michelle: Breeze

  • Max. number of persons: ‌2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom by Clara and Blair: Rosemance

  • Max. number of persons: ‌2
  • Area: From 23
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Premier Floor Junior Suite with 1 queen size bed

  • Max. number of persons: ‌4
  • Views: Harbour view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

Le Café

Type of cuisine: International

Experience an international seafood buffet or a la carte menu at Le Café, which serves only the freshest ingredients selected every day. Themes are ever changing, with new international delicacies presented from breakfast to lunch, dinner or tasty snack.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PEPINO ITALIAN RESTAURANT

Type of cuisine: Italian

Pepino Italian Restaurant overlooks the vibrant city view of Wan Chai. Its classic design conjures up the feeling of an authentic European restaurant. The restaurant offers business lunch and traditional Italian a-la-carte menu with wine paring services.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AK'S BAR+LOUNGE

Photo non contractuelle / Strictly non binding

AK's bar+lounge has an exclusive ambiance to catch the dazzling lights of the vibrant city through the sweeping floor to ceiling windows. It is the perfect venue to raise a glass with wide selection of drinks for Happy Hour or a causal express lunch.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 347 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 264 people

Find out more

Our guest reviews for
Novotel Hong Kong Century

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

8,526 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

3,666 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

An amazing stay

Customer review rating 4.2/5

Maria K. P. Couples - 08/07/2019 AccorHotels certified review

The staff are friendly and professional. The room's size is excellent compared with most rooms in HK. I love that the furnishings are modern and clean. The bath experience is wonderful, enough space to move around. I also liked they thought of giving us enough charging stations for the stay. Would definitely stay here next time I visit HK.

Dear Guest Thank you very much for taking the time to share your feedback. We were thrilled to read your comments describing your experience. I will ensure that your kind words directed towards the staff are passed along for the entire team to see! Thank you for your support, and we hope to have another occasion to welcome you back soon. Regards Adam Hipp General Manager

short pleasant work stay

Customer review rating 4.2/5

Anonymous Business - 08/07/2019 AccorHotels certified review

functional -pleasant and near where I needed to be

Dear Guest Thank you for taking the time to review your recent experience at Novotel Century. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards Adam Hipp General Manager

Basic

Customer review rating 4.2/5

Jenny G. Solo - 08/07/2019 AccorHotels certified review

It was basic but pleasant. There were no hand towels or extra pillows in the room like other novotels I've stayed at. The pool bar and food service was poor, I had to ask as I didn't even know of its existence. It would of been nice if the WiFi connection didn't need to be reset everyday but stayed active for the duration of your stay.

Dear Guest Thank you for your comments. We were disappointed to read that the service quality was not up to your expectation. I will sit with the operations team to walk through your issues and develop plans to improve moving forward. Please accept my apologies for the inconvenience so caused. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Adam Hipp General Manager

Average Hotel, Satisfactory stay at best

Customer review rating 4.2/5

George Families - 06/07/2019 AccorHotels certified review

As Accor Club members we have stayed at several Novotel establishments over the years. Novotel Century Hong Kong has been the most average. Positives: Good front concierge staff, Exceptional Premier Lounge staff (Premier Lounge concept is a nice touch), clean rooms however due for a refresh. Negatives: The whole experience was brought undone by an unfortunate incident at AK's Bar and Lounge. After ordering meals for my entire family, I requested a pint of Carlsberg beer. There was obviously some kind of problem with the beer tap or keg with the bar lady unable to generate a foam head after three attempts at trying to pour the beer. On the third failed attempt she proceeded to agitate the beer whilst in the glass with a foreign object to try and generate a foam head. All this in plain view from where I was sitting. At $98HKD per pint this is unacceptable. I would have been happy to consume an alternative product had the initial problem been acknowledged by staff. I refused the tampered beer and was offered no further acknowledgement or explanation from staff.

Dear Guest Thank you for your feedback. I was disappointed to read that the service provided by our Bar was not up to your expectation. I am working with our Food & Beverage Director, a training plan to improve the current standard to a more acceptable. Please accept my apology for the inconvenience so caused. I hope I have the opportunity to welcoming you back in the future. Regards Adam Hipp General Manager

Great Hotel and Location

Customer review rating 4.2/5

Peter H. Couples - 05/07/2019 AccorHotels certified review

Changed hotel originally reserved to this Novotel shortly before travelling and glad we did. The pool was a welcome relief from the heat and a very pleasant place to spend some time. Generally very impressed with this Novotel. All the staff were friendly and helpful especially the bar staff. The food we ate at the bar (le Cafe menu) was good sized portions and well prepared and enjoyable. Room was a reasonable size (given we had 4 suitcases - we did not find any problems and the room did not feel congested). Everything kept very clean. Perhaps the room could do with some redecoration - but it was a smoking room and they tend to look like they need redecoration. Bathroom good size. Location good - as website says - about 5 minutes to MTS and about 10 minutes to a ferry crossing to Kowloon.

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Adam Hipp General Manager

Clean attractive room; good but expensive food, ‘sort of forced’ to have buffets

Customer review rating 4.2/5

Anonymous Friends - 05/07/2019 AccorHotels certified review

Check in and out great Awkward using Accor card for dining Bar menu too limited Buying a normal meal not really possible it was either the busy buffet or Italian and one doesn’t always want the big buffet meals The lift area/corridor on level 18 had a very very bad ‘stink’ coming from the bin!

Dear Guest Thank you so much for taking the time to share a review. We are delighted to see that overall you had a lovely stay with us. We all look forward to the pleasure of welcoming you again soon. Regards Adam Hipp General Manager

Good hotel in good location

TripAdvisor rating 4.0/5

Peter H Couples - 05/07/2019 TripAdvisor review

What made this hotel for us was the pool - nice to refresh from the heat and humidity and nice please to spend some restful time. But one should not forget that this was a great location - MTS 5 minutes and ferry 10 minutes and Sogo about 15 minutes. Staff helpful and friendly. Bar food - good quality and reasonably priced. Very clean hotel.

Dear Peter H, Thank you so much for your time to post your kind review on your stay in our hotel! It is great to read that you were happy with your days with us, I am particularly happy to learn that you enjoyed our pool and the location! I will be very pleased to share your kind feedback with the Team and we all look forward to welcome you back! Kind regards, Adam Hipp General Manager

Good hotel nice stay

Customer review rating 4.2/5

Anonymous Business - 04/07/2019 AccorHotels certified review

I enjoyed my stay at the hotel although it was only quite brief. I had a club room which was good, however found the furniture in the club difficult to sit on. The furniture would be better for my young children rather than for an adult. The staff were very helpful and friendly.

Dear Guest Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards Adam Hipp General Manager

Great front desk staff, comfortable stay

Customer review rating 4.2/5

Parul S. Families - 04/07/2019 AccorHotels certified review

The front desk was great, even upgraded one of our rooms n opened the introduction between the 2 rooms as we had children in the other room, made it quite easy, pool was clean

Dear Guest Thank you very much for taking the time to share your feedback. We were thrilled to read your comments describing your experience. I will ensure that your kind words directed towards the staff are passed along for the entire team to see! Thank you for your support, and we hope to have another occasion to welcome you back soon. Regards Adam Hipp General Manager

Good hotel, will stay again

Customer review rating 4.2/5

Gareth J. Solo - 04/07/2019 AccorHotels certified review

Good straight forward stay at Novotel Century. Great location close to station. Hotel has good bar and restaurant. Rooms are clean and staff are friendly. Hotel has a modern feel and a nice atmosphere. I would recommend Novotel Century Wanchai.

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards Adam Hipp General Manager

Very Good

TripAdvisor rating 4.0/5

ornnicha Friends getaway - 04/07/2019 TripAdvisor review

location is quite good, so convenience to go around the city. They have the bus station in front of the hotel, the suttle bus from the airport can drop us at the hotel. And the room is clean. i don't have any problem from this hotle. Oh I'm forgt I have one thing that I have disapointment from the waitress of the bar. I had got the welcome drink from accor member when she served she had the characterlistic like not polite she stand near me all the time like she want me to go back hurry.

Dear ornnicha Thank you so much for your review! We are so happy to know you enjoyed your stay with us. We love making sure our guests have the best possible stay and we love knowing you did! Thank you for letting us knows about your visit and we are so glad we met your needs! We hope to see you again soon! Regards Adam Hipp General Manager

Overall an extremely pleasant stay.

Customer review rating 4.2/5

Jack Families - 03/07/2019 AccorHotels certified review

A pleasant stay, room was clean and tidy, service was lovely and the hotel was in a great location close to the MTR.

Dear Guest We are so pleased to hear that you had a pleasant stay in our hotel. Thank you for taking the time to write this review. Your feedback greatly appreciated. We are so glad you found our location to be of convenience. We hope to see you again! Warm regards Adam Hipp General Manager

Professional services with a very welcome as home from Chloe

Customer review rating 4.2/5

The L. M. H. Business - 02/07/2019 AccorHotels certified review

Chloe always help me to fixed the out during when i was here,

Dear Guest Thank you for taking the time to review your recent stay at Novotel Century Hong Kong. I am pleased that you found the hotel to be comfortable and well located. We strive to provide the best service possible to all our guests and it makes us really happy to see that you found our Premier Lounge provided a personal touch to the visit. We hope to welcome you back in the near future. Regards Adam Hipp General Manager

Good location

Customer review rating 4.2/5

Clive C. Business - 02/07/2019 AccorHotels certified review

all staffs are very nice.

Dear Guest Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards Adam Hipp General Manager

Perfect stay in HK island

Customer review rating 4.2/5

Johnson C. Couples - 02/07/2019 AccorHotels certified review

I can’t ask for a better & comfortable hotel in the city

Dear Guest Thank you so much for your review! We are so happy to know you enjoyed your stay with us. We love making sure our guests have the best possible stay and we love knowing you did! Thank you for letting us knows about your visit and we are so glad we met your needs! We hope to see you again soon! Regards Adam Hipp General Manager

Great business/pleasure stay

Customer review rating 4.2/5

Mark Solo - 01/07/2019 AccorHotels certified review

Highly recommend this hotel, wonderful location and friendly professional staff

Dear Guest We are so pleased to hear that you had a pleasant stay in our hotel. Thank you for taking the time to write this review. Your feedback greatly appreciated. We are so glad you found our location to be of convenience. We hope to see you again! Warm regards Adam Hipp General Manager

Good place but does'nt provides complementary breakfast and thats too expensive

Customer review rating 4.2/5

Prem J. Business - 28/06/2019 AccorHotels certified review

.

Dear Guest Thank you for your review. Unfortunately our hotel did not provide complimentary breakfast during your stay. Please accept my apology for the inconvenience caused. I hope I have the opportunity to welcoming you again in the future. Regards Adam Hipp General Manager
Customer review rating 4.2/5

Pung P. Friends - 27/06/2019 AccorHotels certified review

On our first day stay at the hotel, during 9.00-11.00 a.m., maid was keep on trying to open the door, I guess for cleaning purpose. It was so annoying. The "Do not disturb" tag is not available in English, therefor I did not hang it up at the door.

Dear Guest Thank you for your review. I was delighted to learn that you had a great stay in our hotel. We are sorry to hear that the "DND" sign was not available during your stay. I have briefed our Housekeeping team to double check the room carefully before releasing to the guest. Please accept my apology for the inconvenience caused. I hope I have the opportunity to welcoming you back in the future. Regards Adam Hipp General Manager

TINY ROOM

TripAdvisor rating 4.0/5

Francesco T Business - 27/06/2019 TripAdvisor review

Thye room was extremely small. I was upgraded to executive floor and surpised by how small the room was. In the room I also found switched on a dehumidifier, which surprised me. Breakfsat was good and fresh. The service at executive floor was superb thanks to Geffrey.

Dear Francesco T Thank you for taking the time to share your comments with us. I was disappointed to read that our room size was not up to your expectation. The size of our rooms is common in Hong Kong – where land & space is at a premium. Please accept my apologies for the inconvenience caused. I hope I have the opportunity to welcoming you back in the near future. Regards Adam Hipp General Manager

Wonderful but too short

Customer review rating 4.2/5

Belinda H. Families - 26/06/2019 AccorHotels certified review

We loved the stay - as mentioned just too short, must come for longer next time as staff were fantastic, loved the club lounge breakfasts, great views and close to everything. Pool great along with the gym.

Dear Guest Thank-you so much for taking the time to write a review. We strive every day to ensure our guests have a wonderful experience at our property and it is extremely encouraging for someone to tell us. Thank you so much for taking the time to share this with us. It really means a lot to everyone on our staff. Thank you again for your kind comments and patronage. We look forward to serving you again soon. Regards Adam Hipp General Manager
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