Hotel - Novotel Hong Kong Century
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Novotel Hong Kong Century Hotel

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4.0/5 3,297 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • HONG KONG INTERNATIONAL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Novotel Century rooms are light, bright, airy and fresh. Sleek, minimalistic contemporary styling is their hallmark. When you wake up in a Novotel Century hotel room, you feel crisp, refreshed and ready to tackle the world ... with grace and poise.

  • 510 rooms
  • 369 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 58 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • WiFi in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 6,625 reviews

Our guest reviews for Novotel Hong Kong Century

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,297 reviews
AccorHotels certified review
Michelle Families - 18/05/2018
« Excellent »

As a accor member Ive always enjoy staying at any novotel hotel so compy and so fabolous

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you so much for your really detailed review. You describe so nicely our services and the experiences we gave to you. Nice to see you again and thank you again for the time you took to write that review. Regards General Manager

AccorHotels certified review
Kibeom H. Couples - 18/05/2018
« Wonderful experience »

We were nicely welcomed by hotel staffs, and the service and facilities were perfect! I will definitely re-visit this property if I can have the same quality of service of my last stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to write a review on your recent stay at the Novotel Century H. Kong. We are happy to hear that you enjoyed your stay with us. Thank you for the positive comments on the comfort of the room. We hope to see you again soon. Regards General Manager

AccorHotels certified review
Anonymous Business - 18/05/2018
« Brilliant service »

The stay was pleasant, staff was fantastic. I left my passport, documents and money in the hotel safe. I called when I realized it on the way to the airport. The staff reacted promptly, opened the safe for me and was ready to give me back my documents as soon as I came back to the hotel. I managed to catch my plane thanks to them. Brilliant service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you very much for taking the time to share your feedback. We were thrilled to read your comments describing your experience. I will ensure that your kind words directed towards the staff are passed along for the entire team to see! Thank you for your support, and we hope to have another occasion to welcome you back soon. Regards General Manager

AccorHotels certified review
Neville G. Couples - 17/05/2018
« Mr Neville G. »

We enjoyed the stay ,very central to all attractions. hotel very clean . Breakfast excellent also AKs. Staff very helpful. only problem rooms a bit small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for sharing your comments with us. I was pleased to read that you had an excellent stay in our hotel. It is encouraging for us to learn that our guests are satisfied our services. I look forward to the pleasure of welcoming you back in the near future. Regards General Manager

AccorHotels certified review
Carol T. Families - 17/05/2018
« Impeccable and friendly customer service »

The staff at the Premier lounge were delightful and friendly. It made our stay memorable, and definitely would consider staying here again next time we are in Hong Kong. Rooms were spacious and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for your review. We care a great deal about ensuring that our guests feel welcome and important and we are glad that your experience reflected this. We have shared your comments with our service team who were thrilled to hear your feedback. We look forward to welcoming you again very soon. Regards General Manager

AccorHotels certified review
Steve F. S. Business - 16/05/2018
« Pleasant, clean and efficent »

Excellent front office staff. Room fully met expectations - great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you so much for your really detailed review. You describe so nicely our services and the experiences we gave to you. Nice to see you again and thank you again for the time you took to write that review. Regards General Manager

AccorHotels certified review
Charmaine Friends - 16/05/2018
« Great! »

The front desk was attentive and efficient in their services. Every staff was approachable and friendly to our queries. I really enjoyed my stay:)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to review your recent experience at Novotel Century. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards General Manager

AccorHotels certified review
C. M. Couples - 16/05/2018
« Very Comfortable Hotel with good guest service »

We appreciated very much for the excellent guest service received from Ms. Martha Kan, Executive Lounge GR officer and Ms. Hanah , Captain of AK Bar. We enjoyed a lot of our stay at Novotel Century HK. We will be back in Future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you very much for taking the time to share your feedback. We were thrilled to read your comments describing your experience. I will ensure that your kind words directed towards the staff are passed along for the entire team to see! Thank you for your support, and we hope to have another occasion to welcome you back soon. Regards General Manager

TripAdvisor review
Business - 16/05/2018
« ทำเลดี ไปมาสะดวก »

Location quite good easy to take bus no A11 from and back to airport surrounding with many hardware shops and many local food restaurants but hotel should have face towels cotton buds and sanitary Bag

Our hotel has responded to the review
Our hotel has responded to the review

Dear TripAdvisor Member, Thank you very much for your kind review, I am glad to learn that you were happy with our location! Indeed, bus A11 is a great option from the airport as it stops nearby to our hotel! Your comment on the bathroom amenities are also well noted, we will investigate how we could add them to improve you comfort! Many thanks once again and we look forward to welcome you back! Best regards, General Manager Novotel Century Hong Kong

AccorHotels certified review
Jock W. Couples - 14/05/2018
« Pleasant stay! »

The experience was nice, setvice from hotel staff was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to review your recent experience at Novotel Century. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards General Manager

AccorHotels certified review
Lee B. Business - 14/05/2018
« Good overall »

The hotel was very good I was a little disappointed that being a platinum loyalty member I wasn’t upgraded to the priority floors.

AccorHotels certified review
Chris Business - 14/05/2018
« Staff not helpful or friendly »

Checking in took longer than it should have and same with checking out. I tried to use the laundry service but had a few questions that no one could answer. Bartenders weren't very friendly or attentive (busy with their smart phones). Pretty disappointing overall. I won't be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for your comments. We were disappointed to read that the service quality was not up to your expectation. I will sit with the operations team to walk through your issues and develop plans to improve moving forward. Please accept my apologies for the inconvenience so caused. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards General Manager

AccorHotels certified review
Kathy Couples - 14/05/2018
« Good service, quality hotel »

Good service at all levels, competent and knowledgeable staff across the organisation. Good location, close to transport. Restaurant on the expensive end.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest We are so pleased to hear that you had a pleasant stay in our hotel. Thank you for taking the time to write this review. Your feedback greatly appreciated. We hope to see you again! Warm regards General Manager

AccorHotels certified review
Peter Friends - 14/05/2018
« hotel common areas were in reasonable condition but the room and corridors seemed "tired" »

good location but rooms, bathrooms felt "tired" and so slightly dirty.

AccorHotels certified review
Anonymous Business - 13/05/2018

The standard room is small. Cut piece of fruit in morning buffet is not fresh.

AccorHotels certified review
Amber C. Friends - 13/05/2018
« Lovely place to stay »

Hospital staffs , good location and excellent service. Would love to come back again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you very much for taking the time to share your feedback. We were thrilled to read your comments describing your experience. I will ensure that your kind words directed towards the staff are passed along for the entire team to see! Thank you for your support, and we hope to have another occasion to welcome you back soon. Regards General Manager

TripAdvisor review
Business - 13/05/2018
« Always enjoy staying here »

The hotel is clean and comfortable, and the staff friendly, welcoming and helpful. The one issue that absolutely needs addressing is the internet connectivity which was very bad during my stay last week

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trevor W, Thank you very much for your review and for your loyalty for our hotel, it is great to learn that you repeatedly enjoy staying in our hotel! I will gladly share your kind feedback with the Team, I am certain they will appreciate it very much! Please rest assured that your note on the internet connectivity is also well noted, we will look into it and see how we can improve! Once again, thank you very much and we look forward to welcome you back! Best regards, General Manager Novotel Century Hong Kong

AccorHotels certified review
Beatrice Friends - 12/05/2018
« Excellent customer service. »

Overall very satisfied with our stay in the Novotel Century Hotel. The Check-in Staff and Concierge were all extremely pleasant and helpful. The rooms were comfortable even though somewhat small for twin share. The breakfast staff were quite nice too. The automatic serve yourself coffee machines in the breakfast room could be improved to allow smaller cups and stronger (espresso) style short black coffees. The breakfast meal selection was quite adequate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you so much for your really detailed review. You describe so nicely our services and the experiences we gave to you. Nice to see you again and thank you again for the time you took to write that review. Regards General Manager

AccorHotels certified review
Michael Solo - 12/05/2018
« Great all around. Breakfast was good but on the pricey side for guests. »

Receptionist was great. Rooms great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to review your recent experience at Novotel Century. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to our hotel in the near future. Regards General Manager

AccorHotels certified review
Jacob Couples - 11/05/2018
« We got a very fine room as we booked with a very early check in after a long overnight night flight »

Very nice room Early check in Very friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to write a review on your recent stay at the Novotel Century Hong Kong. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon. Regards General Manager

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