Hotel - Novotel Hong Kong Century
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Novotel Hotel

Novotel Hong Kong Century Hotel

238 Jaffe Road  WANCHAI 
  HONG KONG
HONG KONG

3,036 reviews
TripAdvisor Rating Based on 3,036 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • HONG KONG INTERNATIONAL AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage  (Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Novotel Century rooms are light, bright, airy and fresh. Sleek, minimalistic contemporary styling is their hallmark. When you wake up in a Novotel Century hotel room, you feel crisp, refreshed and ready to tackle the world ... with grace and poise.

  • 510 rooms
  • 369 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 58 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Work desk in all rooms
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 5,560 reviews

Our guest reviews for Novotel Hong Kong Century

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,036 reviews
AccorHotels certified review
Arthur L. Solo - 13/09/2017
« Clean and quiet with convenient location. »

Pleasant but slightly disappointed my request wasn't met.

AccorHotels certified review
5805julie Couples - 12/09/2017
« Great staff, convenient location »

Despite the upheavel in reception, the staff were very attentive and helpful. Our room was very clean and comfortable and the hotel is very conveniently located

AccorHotels certified review
Marc Couples - 12/09/2017
« Overall experience was good despite renovations being done. »

Good, as we were jet lagged, we were allowed to get into our room mid morning with 2 single beds and informed that the beds would be put together next day. This did not happen. We found there was a mouldy smell coming from the air conditioner. We were not offered a street map upon arrival. Hope the renovations are not going to be too long.

AccorHotels certified review
George P. D. Business - 12/09/2017
« Mr George Peter D. »

My stay was very enjoyable. I truly enjoyed the premier lounge. The attention by all the staff to my every need was of the highest order.

AccorHotels certified review
Mr. A. Business - 12/09/2017
« Biz traveller »

It was pleasant and short

AccorHotels certified review
Michael N. Business - 12/09/2017
« Quite good, renovations are a distraction »

Rooms very nice, breakfast great quality and extensive. Renovations were a distraction. Executive lounge furniture is not very comfortable...tables at awkward heights, and uncomfortable chairs.

AccorHotels certified review
Anonymous Business - 11/09/2017
« it was ok »

what was a bit disappointing was the unfriendly nature of staff in the cafeteria during breakfast. very cold.

AccorHotels certified review
Budianto C. Families - 10/09/2017
« Very welcome »

Good location, nice staff especially for receptionist (they have beautiful one). Not very famous hotel because i asked people around they didnt know about this hotel had lost when i had lost in the first night. Comfortable room to enjoy.

TripAdvisor review
Couples - 10/09/2017
« Hanging out in Hong Kong »

The hotel was well located close to all forms of transport, bus, trains, trolleys and ferries so travel around the territory was no problem. The staff were great and nothing was a problem for them. I booked an Executive Premier Room but was somewhat disappointed with the size of the room, which seemed to be no more than a standard room on a higher floor. The Premier Lounge was a nice spot to drop in at the end of a long day for a quiet drink and nibble before heading out again for a meal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TripAdvisor Member, Thank you very much for your review, it is really nice to read that you enjoyed your days in our Novotel Century Hong Kong! Indeed, our location is very popular among both business and leisure travelers as it is very easy to get basically anywhere from where we are. Your comment on the premier room size is also well noted. At the same time please note that the design and the features of our premier rooms represent a higher level than other room types and the view what they offer is also much nicer. Additionally - as you also pointed out - booking a premier room comes with the access to our executive lounge. Once again, thank you for your review and we look forward to welcome you back soon! Kind regards, Adam Hipp General Manager

AccorHotels certified review
Stuart Business - 07/09/2017
« Business Stay »

good place near to office

AccorHotels certified review
Ron Business - 07/09/2017
« Its a room only to sleep no nice atmosheer in the room »

Normaly i stay in Courtyard or Marriott, this time a change but i do not like the room was not clean small and athmosfeer was not nice lighting was cold no warm feeling desk was dirty and hair on the floor

AccorHotels certified review
Ag Couples - 06/09/2017
« Clean but compact room »

The room had limited space to unpack & store more than one large suitcase. Insufficient room to open one of the wardrobe doors because of the bed proximity. Desk chair wheels protruded out into space between desk & bed, causing feet to trip over wheels when walking past. Clean room & very good shower.

AccorHotels certified review
Thea Business - 05/09/2017
« Damp and Musty »

I only stayed for one night, but was very disappointed. The lobby is under major renovation which was not noted at the time of booking, but this is understandable and ok. The room however was very damp and musty smelling - very unpleasant. It looks old and did not feel clean due to the smell. i had to spray purfume in the room to make it better, but that did not last long. The rooms need major overhauling to not feel like a 3 star hotel. I was very disappointed as i have stayed in the TST novotel and it was much much better standard to the wan chai hotel. Would not stay again as it made my chest sore with the musty/ damp enviroment. Not healthy.

AccorHotels certified review
Lindsay N. Couples - 05/09/2017

Hotel lobby works made for a disrupted stay. Looking forward to staying in October and hopefully works are completed. Staff were very helpful and friendly.

AccorHotels certified review
Sopita S. Business - 05/09/2017

satisfied in overall, food is quite impressive.

AccorHotels certified review
Steven C. Families - 04/09/2017
« Good »

Not so pleasant upon arriving as the hotel is under renovations. But a kind gesture from the hotel Guest Relation Supervisor for sending to my room a small cake for my birthday is very thoughtful and nice. A very special thank you to the hotel and Ms. Chloe Wong.

AccorHotels certified review
Phone Solo - 04/09/2017
« comfortable place »

Nice location, nice worker, nice room

TripAdvisor review
Couples - 03/09/2017
« Good Locale... »

Fit for purpose in a good location where there are boutique shops and restaurants. More important, a convenient location to MTR and fairly close to the harbour and the HK racing club. Staff was top notch in service and presentation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TripAdvisor Member, Thank you very much for your kind review, it is great to learn that you appreciated our location, it is indeed super easy to get anywhere in Hong Kong from where we are. Please rest assured that your kind thoughts regarding the Team will be gladly shared with them and we look forward to welcome you back soon! Kind regards, Adam Hipp General Manager

TripAdvisor review
Business - 03/09/2017
« Great place to stay (barring renovations) »

This hotel is well-located and has a great team working around the bar, all of which were pleased to assist in a very polite manner. Fortunately I had the pleasure of being upgraded to an executive room, but disappointed as I was not allowed to use the executive lounge as a normal "executive" visitor (I was told I could sit in the lounge, as long as I paid for the usually free drinks and nibbles, so declined to use the lounge on principle.). Also, whilst feeling very unwell suffering from a fever, I went to bed at 7pm and put the "do not disturb" sign on my door, to be woken an hour later by room service (I'd ordered nothing, but later found out that it was the "turn-down service") knocking at my door, then calling my phone. This happened again an hour later, after which I got out of bed, still very ill and complained to the executive lounge staff who, after a while, were apologetic. I always assumed that, if you put the "do not disturb" sign on your door, you are not to be disturbed; however this was not the case here (twice!). Suffice to say, other than these negatives, I will return to this hotel on my next stay in HK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TripAdvisor Member, Thank you very much for your thorough review, it is nice to read that you were satisfied with your stay in general. At the same time I was truly sorry to read your disappointing experience with our housekeeping service, please rest assured that your comments will be shared with our Housekeeping Manager and I am confident he will take immediate actions for improvements! Thank you once again and we look forward to welcome you back when next visiting Hong Kong! Best regards, Adam Hipp General Manager

AccorHotels certified review
Kamesh Business - 02/09/2017
« Sr Vice President »

Had a fantastic check in and stay experience. The room was well kept with house keeping doing an awesome job with it . The club lounge team too was courteous, greeeting me by my name every time I psssed by, made me feel special indeed. Check out experience was a bit not as smooth as it was for me during check in as I can imagine it's been a busy day for all. Overall enjoyed my stay

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