Novotel Hong Kong Century Hotel

We were in town for a conference at the exhibition centre. The hotel was within easy (and covered!) walking distance. Our room was clean and cozy. The restaurant had great buffet meals. We enjoyed our stay

I have requested a room with one bed and was told this was not possible. I requested to move me when the room became available and nobody followed this up. The room itself was very damp to the point when i couldn't even use the wardrobe as it was so smelly, i wouldn't dream to put my things in it. I am a silver member of Accor Hotels and I have stayed in a lot of Novotel hotels around the world. Unfortunately this experience was the worst out of them all. On the positive side, the staff were very helpful and friendly. This to me was the only asset of the hotel.

We were extremely pleased with the room and the greetings that were provided in it.All the staff were very helpful and friendly.We will be staying with you again, and we will recommend your hotel to our friends. Many thanks to you all.

As I'm staying already several times in This Novotel I feel quite familiar with the facilities, especially the pool. Hope the lobby renovation will be finished soon. The upgrade to junior suite made the stay even more comfortable.

Appreciation to Mr. Oliver at front office who assist us very clear and kindly. Concierge team also good.

Once again we enjoyed our stay at your hotel. We enjoyed an excellent meal in Pepino's. Our room gave us access to the Executive Lounge, but we were rather disappointed to find that Sparkling Wine is no longer available, also felt that there should have been some cheeses and crackers for the evening session. Our room, although small had everything that we needed.

Again, we had a fabolous stay at the Novotel Century Hong Kong. From the very early check-in and the kind help from Crystal at the front desk having already a room ready for us to the daily personal service in the Premier Lounge everything was fantastic. A big thanks to the entire team on the Premier Floor and lounge. You were always available and added a very personal touch to our stay. It is difficult to remember each individual name as every single person did a great job. I would like to personally thank Chloe for the kind help she offered me when I picked up our luggage from the hotel after having checked-out. It was a great way to show how commited an employee is. Thanks again for the great experience we had.

The staff, facilities and venue are amazing. This was a pleasure to stay. No request was too much trouble.

It was comfortable and quiet. The room was clean. Staff was helpful. Jeffe Street entrance was jam packed with parked cars, hence alighting from taxi during the rainy time was very uncomfortable. The other street does not offer shelter either. To hail a taxi is hopeless when it rains. Other than this, it is a very comfortable hotel. Will stay here again.

The bed was very comfortable, the staff were good. Had a great stay

It was great to be a member of accorplus as silver member. Great hotel with warm staff. Should have some eye catching stuff at the lobby. No issue for the room.

long check-in waiting time. small entrance area with large no. of hotel guests waiting for check-in & check-out. after check-in, I needed to ask for wifi password. after this, I also needed to ask for welcome drink. when check-in, staff took away my credit card to somewhere I couldn't see without any advance notice. But staff was helpful to carry our baggages in the street to find a taxi to airport express station.

The Novotel Hong Kong Century is an excellent hotel and a good value for the price. My standard"room was spacious for Hong Kong. The wifi was free and worked well. The bed was comfortable. The bathroom was well designed and adequate. I am rarely satisfied with hotel bathrooms, so that is meant as a real complement. I especially appreciated the generous water flow in the shower. The fitness center was convenient and well equipped. The pool area was also convenient and pleasant. The breakfast buffet was excellent with a wide variety of choices (both Asian and Western). The offerings were fresh and well-prepared. The location is ideal for many different possible agenda. Access to public transportation is close by. It is also easy to reach the West Line train station with routes to Main Land China using bus 104. The staff were all professional and courteous by Hong Kong standards. They are kind of matter of fact about things. I asked for help a couple times from the concierge and was treated politely, but not always given the best advice. I felt like the focus was on providing a quick answer, not necessarily listening carefully and making sure my questions were fully understood. For example when booking a taxi to the airport, I wish they would have told me about the Hotel Shuttle which left at the same time and would have cost me less than half the price of the taxi. When I travel to Hong Kong again, I will definite consider this hotel as a preferred place to stay.

Hi Our Stay was enjoyable and staff helpful - concierge was very helpful. Can you ensure all points were allocated to my Accor account: 3081031498755009 FLNSFSHT : Mr. Simon Loader Check-in & Check-out: 10th Jul 2017 – 14th Jul 2017 FLNSFRFD: Mr. Thomas Wilson / Meghan Jarvis Check-in & Check-out: 09th Jul 2017 – 16th Jul 2017

love it, great location