Novotel Hong Kong Century Hotel

Really like the room, the pool and the bar. The reception staff were very efficient. I really enjoyed the salmon tortilla pizza from the bar snacks and the happy hour. I was a bit disappointed I would not receive accor plus points as I had booked with my travel agent...

very good personal service , Jeffry , Jason are very frienly.

Rooms even at the Premium Floors are small but considering that I was in HK, it was acceptable. My Platinum Membership was honored and was given upgrades for 2 rooms. I super appreciate this, thank you! I wasn't able to use the lounge as it was under renovation that time. The breakfast spread was good though it was the same for 2 days. We used uber to go there but there are other transportation options to reach the hotel. The staff were very accommodating. However, the printing fee was to me very expensive. I was expecting that it was free at least for a couple of prints so I did not avail. The room was clean and utensils were cleaned and I love the coffee machine in the room.

We have been to Hong Kong several time, but have never stayed on the island. It was a great experience and to Century Hotel contribution to that was wonderful

The staff are friendly and professional. The room's size is excellent compared with most rooms in HK. I love that the furnishings are modern and clean. The bath experience is wonderful, enough space to move around. I also liked they thought of giving us enough charging stations for the stay. Would definitely stay here next time I visit HK.

functional -pleasant and near where I needed to be

It was basic but pleasant. There were no hand towels or extra pillows in the room like other novotels I've stayed at. The pool bar and food service was poor, I had to ask as I didn't even know of its existence. It would of been nice if the WiFi connection didn't need to be reset everyday but stayed active for the duration of your stay.

As Accor Club members we have stayed at several Novotel establishments over the years. Novotel Century Hong Kong has been the most average. Positives: Good front concierge staff, Exceptional Premier Lounge staff (Premier Lounge concept is a nice touch), clean rooms however due for a refresh. Negatives: The whole experience was brought undone by an unfortunate incident at AK's Bar and Lounge. After ordering meals for my entire family, I requested a pint of Carlsberg beer. There was obviously some kind of problem with the beer tap or keg with the bar lady unable to generate a foam head after three attempts at trying to pour the beer. On the third failed attempt she proceeded to agitate the beer whilst in the glass with a foreign object to try and generate a foam head. All this in plain view from where I was sitting. At $98HKD per pint this is unacceptable. I would have been happy to consume an alternative product had the initial problem been acknowledged by staff. I refused the tampered beer and was offered no further acknowledgement or explanation from staff.

Changed hotel originally reserved to this Novotel shortly before travelling and glad we did. The pool was a welcome relief from the heat and a very pleasant place to spend some time. Generally very impressed with this Novotel. All the staff were friendly and helpful especially the bar staff. The food we ate at the bar (le Cafe menu) was good sized portions and well prepared and enjoyable. Room was a reasonable size (given we had 4 suitcases - we did not find any problems and the room did not feel congested). Everything kept very clean. Perhaps the room could do with some redecoration - but it was a smoking room and they tend to look like they need redecoration. Bathroom good size. Location good - as website says - about 5 minutes to MTS and about 10 minutes to a ferry crossing to Kowloon.

Check in and out great Awkward using Accor card for dining Bar menu too limited Buying a normal meal not really possible it was either the busy buffet or Italian and one doesn’t always want the big buffet meals The lift area/corridor on level 18 had a very very bad ‘stink’ coming from the bin!

What made this hotel for us was the pool - nice to refresh from the heat and humidity and nice please to spend some restful time. But one should not forget that this was a great location - MTS 5 minutes and ferry 10 minutes and Sogo about 15 minutes. Staff helpful and friendly. Bar food - good quality and reasonably priced. Very clean hotel.

I enjoyed my stay at the hotel although it was only quite brief. I had a club room which was good, however found the furniture in the club difficult to sit on. The furniture would be better for my young children rather than for an adult. The staff were very helpful and friendly.

The front desk was great, even upgraded one of our rooms n opened the introduction between the 2 rooms as we had children in the other room, made it quite easy, pool was clean

Good straight forward stay at Novotel Century. Great location close to station. Hotel has good bar and restaurant. Rooms are clean and staff are friendly. Hotel has a modern feel and a nice atmosphere. I would recommend Novotel Century Wanchai.

location is quite good, so convenience to go around the city. They have the bus station in front of the hotel, the suttle bus from the airport can drop us at the hotel. And the room is clean. i don't have any problem from this hotle. Oh I'm forgt I have one thing that I have disapointment from the waitress of the bar. I had got the welcome drink from accor member when she served she had the characterlistic like not polite she stand near me all the time like she want me to go back hurry.