ibis Winterthur City Hotel 2 stars

TripAdvisor rating 3.5/5 375 reviews
ibis Winterthur City
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Room 1

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Hotel extras

  • 88 modern guest rooms

  • Free WIFI throughout the hotel

  • Close to the city center

  • Seminar room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed 20.00 CHF
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Winterthur City

Brühlbergstrasse 7
8400
winterthur
switzerland

Tel: +41522645700

Fax: (+41)52/2645711

Contact email

Check-in from 12h00

Check out up to 12h00

  • BY BUS :   1 LOKI

  • By plane

    BALE MULHOUSE At 102km / 63.39 miles

  • By plane

    ZURICH At 18km / 11.19 miles

  • By car

    WINTERTHUR TOSS At 1km / 0.62 miles

  • By train

    WINTERTHUR At 0.8km / 0.5 miles

  • By train

    WINTERTHUR HAUPTBAHNHOF At 2km / 1.24 miles

GPS :47.495864, 8.711944

Currently, close to our hotel

Zürich Openair Festival

From 21/08/2019 to 24/08/2019

At 13 km

Zurich Zoo visit

From 01/01/2019 to 31/12/2019

At 16 km

Grossmünster, cathedral of Zurich, visit

From 01/01/2019 to 31/12/2019

At 19 km

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed (63x79 in. [160x200 cm]), new sleep-easy concept

  • Max. number of persons: ‌2
  • Area: From 16
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Room with twin beds (35x79 inches [90x200 cm]), new sleep-easy concept

  • Max. number of persons: ‌2
  • Area: From 16
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Room with double bed (63X79 in.) + single bed (31x75 in.), new sleep-easy concept

  • Max. number of persons: ‌3
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Room with 1 double bed (63x79 in. [150x200 cm]) and wheelchair access

  • Max. number of persons: ‌2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 41 m²

  • Maximum capacity: 24 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
ibis Winterthur City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,683 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

375 reviews

Not good experience, won't recommend to fellow travellers.

Customer review rating 4.2/5

Abhishek Families - 08/07/2019 AccorHotels certified review

The staff in general are too arrogant to respond to any queries,i have stayed in many IBIS hotels across Europe and Asia but have never been this dissatisfied. I complained for cooling problem(it was quite hot day) but Thomas from front desk said that he will get this done next day,i had to sleep with window open due to suffocating environment. The shampoo was not filled regularly and dustbin was only kept in bathroom,no dustbin in room. Please change your management and train your employees better.

Customer review rating 4.2/5

P. Solo - 08/07/2019 AccorHotels certified review

no A/C Working and Room cleaning no good

Not bad

Customer review rating 4.2/5

Abdulmohsen Business - 29/06/2019 AccorHotels certified review

Not bad , it's ok

Dear Mr. Abdulmohsen Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shohrat Reception

Well run hotel

Customer review rating 4.2/5

Ec Couples - 20/06/2019 AccorHotels certified review

The room is clean and well prepared.

Dear EC Thank you very much for staying with us and for sharing your opinion,we are happy to hear that you enjoyed your stay with us As your opinion is very valuable and help us to improve our service and quality. We hope to welcome you back very soon! Best regards Shohrat Reception

Over night stay

Customer review rating 4.2/5

Daryl C. Couples - 14/06/2019 AccorHotels certified review

Night stay was spur of the moment and we found the staff and the facilities were good. The Ibis was a short bus ride to the station. The staff were extremely helpful and welcoming. The room was clean and gave us a good nights sleep, the facilities were good.

Dear Mr.c. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shohrat Reception

Good

Customer review rating 4.2/5

Anonymous Business - 04/06/2019 AccorHotels certified review

The experience was good, the size of the rooms could be a little bigger.

Dear guest Thank you very much for staying with us and for sharing your opinion,we are happy to hear that you enjoyed your stay with us As your opinion is very valuable and help us to improve our service and quality. We hope to welcome you back very soon! Best regards Shohrat Reception

Good value and nice atmosphere

Customer review rating 4.2/5

David Business - 23/05/2019 AccorHotels certified review

Very good. My only problem was having to pay 20 CHF for a power converter. I had not realised you had different power plugs in Switzerland and I am sure I am not the first. In other hotels when I have experienced problems they had some spare which guests could borrow to for a while. Here I had to pay for one and it was not cheap. Besides that I found the place great.

Dear David Thank you very much for taking the time to inform us about your experiences in Ibis Winterthur City, I'm sorry we could not meet your expectations. we will consider the points you mentioned concerning the power converter,I apologize for the inconvenience caused. and We hope to welcome you back very soon! Best regards Shohrat Reception

Everything perfect

Customer review rating 4.2/5

Francesco V. Business - 09/05/2019 AccorHotels certified review

Polite and professional people at the reception desk. Everything is simply perfect as usual when I'm getting there for business reason.

Dear Mr. V. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shohrat Reception

Staff tried their best but lacked training

Customer review rating 4.2/5

Chris G. Business - 01/05/2019 AccorHotels certified review

The room was fine. To the standards I would anticipate. Check in was quick friendly and efficient. My problem was with the selection and availability of food and drink at the hotel. Neither of the draught beers were available this was down to neither of the staff being able to change the keg. I could hear gas escaping and was aware what the issue was how the keg was attempting to be changed. I made a meal choice that was apparently 20 mins later. Having then selected an alternative another 10-15 minutes passed before I was informed that this too was unavailable. The menu offering is hardly extensive and to find that a vast proportion of it was unavailable is extremely frustrating. But furthermore the delay in finding out that the choices were unavailable did not improve my experience. Whilst the young lady concerned was most apologetic and represented the company well she and her colleague did not have the experience to sort the beer problem ( that at 2200 hours the incoming member of staff rectified instantly.)

Dear guest, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies and present my excuses for the long waiting time at the bar. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are looking forward to welcome you again in our hotel to experience a relaxing and flawless stay, improving from your previous visit. Best regards, Myriam Schmid - General Manager

Efficient

Customer review rating 4.2/5

Anonymous Families - 12/04/2019 AccorHotels certified review

Clean and comfortable room, space in the shower better than expected Good breakfast buffet

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shohrat Reception

Finally reaches Excellence !

Customer review rating 4.2/5

Tc Business - 03/04/2019 AccorHotels certified review

Some clear improvements since my last visit where my comments were a lot ... colder. Welcome was personalized which makes really feel like a priviledge guest. Room was perfect and bed quality very good. Everything clean and tidy. Nice experience. Will come back to see how this is maitained over time. thanks !

Dear MR. TC A big thank you from the whole team for your kind and friendly review! It is always a pleasure to welcome you to our hotel ,We greatly appreciate your loyalty. Best regards Shohrat Reception

Pefect place to stay

TripAdvisor rating 3.5/5

787hermanz Friends getaway - 21/03/2019 TripAdvisor review

The hotel is conveniently located very near (3 busstops away) to the city centre of Winterthur. Equally very near to the main train station with very regular connections to -amongst other- Zürich and Zürich Airport. It has a parking facilities and the rooms are clean and functional. The staff is very friendly and helpful.

Dear 787hermanz Thank you very much for staying with us and for sharing your opinion,we are happy to hear that you enjoyed your stay with us As your opinion is very valuable and help us to improve our service and quality. We hope to welcome you back very soon! Best regards Shohrat Reception

Ok

Customer review rating 4.2/5

Jani Solo - 04/02/2019 AccorHotels certified review

The room was clean and nice. The reception staff didn't look like they wanted to be there. Breakfast was ok.

Dear Jani Thank you for your stay with us and sharing your opinion. We are glad that you enjoyed your overall stay with us I'm sorry to hear that you were a bit disappointed with our front desk staff. We apologize for any inconvenience, as your opinion is very valuable and helps us to improve our service and our quality. We hope to welcome you back soon! Kind regards Shohrat Reception

customer oriented team

Customer review rating 4.2/5

Pascaline Business - 15/01/2019 AccorHotels certified review

Quick Check-in and check-out, room preference considered,

Dear Pascaline Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! It is always a pleasure for us to welcome you when you stay in Winterthur and a great privilege to gain your loyalty ! Warm regards, Shohrat Reception

Average

Customer review rating 4.2/5

Careen N. Couples - 04/12/2018 AccorHotels certified review

Smoke smell in the toilet

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Winterthur City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I really apologize for the smelling in the toilet. As a non-smoking hotel, I can understand your matter of concern. We shared it with our housekeeping team to avoid any future occurence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Myriam Schmid - General Manager

Stay at the Ibis in Winterthur November 2018

Customer review rating 4.2/5

Rolf Business - 03/12/2018 AccorHotels certified review

In general a good experience

Dear Rolf, Thank you for staying with us at ibis Winterthur. We are really that you enjoyed the time spent in our hotel. We're looking forward to welcoming you again! Thank you for your loyalty! Best regards, Myriam Schmid - General Manager

Good ibis quality experience

Customer review rating 4.2/5

Vernon Solo - 03/11/2018 AccorHotels certified review

Interesting reception area as it was shearing with the ibis budget hotel

Dear Vernon Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shohrat Reception

Basic hotel, good price

Customer review rating 4.2/5

Anonymous Families - 27/10/2018 AccorHotels certified review

Met expectations but a very basic hotel. Check in was a bit chaotic, but room was comfortable.

Dear Guest, We are happy to read that you enjoyed your overall stay with us. I am sorry to hear that you were a bit disappointed with the check in, as your opinion is very valuable to us and we continuously work on improving our service and quality. We hope to see you and welcoming you again in our hotel. Kind regards, Shohrat Reception

Affordable, clean, convenient.

Customer review rating 4.2/5

Kummer Y. Solo - 24/10/2018 AccorHotels certified review

With Ibis Hotel I know what to expect and I was not disappointed. Large, comfy bed. Clean.

Dear Kummer Y. We very much appreciate your comments regarding your stay at the ibis Winterthur City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shohrat Reception

average ibis xprnc

Customer review rating 4.2/5

Francisco G. Solo - 12/10/2018 AccorHotels certified review

Hotel facilities as expected but reception staff not in the average

Dear Mr. francisco G. We are happy to read that you enjoyed your overall stay with us. I am sorry to hear that you were a bit disappointed with our Reception staff, as your opinion is very valuable to us and we continuously work on improving our service and quality. We hope to see you and welcoming you again in our hotel. Kind regards, Shohrat Reception
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