Hotel - ibis Winterthur City
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Winterthur City Hotel

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3.5/5 338 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 20  CHF
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor playground for children

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 88 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Telephone
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,135 reviews

Our guest reviews for ibis Winterthur City

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 338 reviews
AccorHotels certified review
Mark A. Friends - 05/04/2018
« Great location for Zurich Airport stay »

We stay at this hotel whenever we are flying from Zurich airport with a morning departure. It is very easy to access and parking is always available on site.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Adams, We very much appreciate your comments regarding your stay at the ibis Winterthur City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman El Kadah Front Office Manager

AccorHotels certified review
Tc Business - 08/03/2018
« Convenient hotel, at walking distance from city center »

Value for money is ok, when we consider the price level in that area. Rooms are clean but not very big. Same for bathroom. Very convenient for business stay of a few days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gast, We very much appreciate your comments regarding your stay at the ibis Winterthur City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman El Kadah - Front Office Manager

AccorHotels certified review
Alex L. Families - 06/03/2018
« reasonable hotel for swiss standards »

The location is good. Check in and check out services are efficient and fast. The breakfast is acceptable though not the best, and the price is not cheap. The room for 3 people is very small and not arranged in the best way. The wardrobe is at the end of the room instead of being close to the entrance door. For some reason initially only 2 towels were available for 3 people. And anyway a set is composed of only one towel. So if you use one for shower no more is available then. The beds are hard, even with the top extra mattress. Pillows are not comfortable with synthetic filling. No tea-coffee facilities and no fridge in the room. Parking is available but costs 8 CHF per day (the price jumped from 5 CHF just 2 months ago).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex L., Thank you for taking the time to tell us about your experience at the ibis Winterthur city. I’m sorry to hear that you were a bit disappointed with the size of our rooms, unfortunately we cannot change this, but we understand your matter of concern. Our rooms have all been refurbished in the ibis “sweet room” concept in 2016 including the beddings to provide more comfort, for which we mainly have positive feedback, too bad that it didn’t met your expectations. Our standard towel set is composed of 1 towel per person, I already informed our Housekeeping team about this oversight at your arrival. Please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. Although you find our rooms a bit small, we do hope you will visit us again. Best regards, Myriam Schmid – General Manager

AccorHotels certified review
Jeroen Business - 15/02/2018
« Fine hotel with good amenities »

Reception was friendly, room quiet, bed fine. The only critical point I would mention is that the shower changes temperature abruptly while showering.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jeroen, hank you very much for your review. I'm sorry to hear that you had a Problem with the Shower and we will do our best to avoid the Problem in the Future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.El Kadah - Front Office Manager

AccorHotels certified review
Anonymous Friends - 07/02/2018
« Clean, functional Ibis hotel »

Met expectations, comfortable bed, nice room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you for having taken the time to write to us following your stay at Ibis Wintherthur City we hope your next visit will be as pleasant as the previous one. Sincerely, A.El Kadah - Front Office Manager

AccorHotels certified review
Dera Business - 05/02/2018
« great. room not too big not too small and mattrass very comfortable »

see above. but I would have liked more soap in the sink dispenser

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Dera, Thank you very much for your review and recommendation It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.El Kadah - Front Office Manager

AccorHotels certified review
Dirk V. Couples - 04/02/2018
« Excellent »

The place to stay for one night for us

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Verlinde, Thank you very much for your review and recommendation It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.El Kadah - Front Office Manager

AccorHotels certified review
Jeckmans Business - 31/01/2018

Usually in the hotels to be kind and welcome is a prerogative.. well, not in Winterthur Ibis. the manner of the employees is not kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeckmans, Thank you for taking the time to tell us about your experience at the ibis Winterthur City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Myriam Schmid - General Manager

AccorHotels certified review
Sean S. Families - 27/01/2018
« Perfect one night pit stop »

Very good. Rooms economical but perfectly adequate for single night. Very clean. Front desk and bar staff excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sean S, Thank you very much for your stay and for sharing your concerns. We are happy to hear that you enjoyed your overall stay with us. We are looking forward to your next stay. Best regards, Ayman El Kadah-front Office Manger

AccorHotels certified review
Anonymous Business - 26/01/2018
« Not as good as I would expect based on previous stays »

Not the usual standard in the room and on the Reception desk

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest,, I am sorry to hear that you were disappointed with your stay and especially with the assistance of our reception team. Please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. I will share your feedback with my reception team to prevent future occurence. We hope to see you soon again in Winterthur and remain until then with best regards. Myriam Schmid - General Manager

AccorHotels certified review
Patricia Couples - 22/01/2018
« small-comfortable-clean »

Friendly reception, small room but no more needed, clean, quiet, modern. Good breakfast buffet, 24h-service is great. Was nice, maybe another time. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia, you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were fully satisfied during your stay in Winterthur. We are looking forward to see you again in our Hotel. Best regards, Ayman El Kadah-front Office Manger

AccorHotels certified review
Matthew A. Business - 19/01/2018
« Great service great staff »

I've stayed in this hotel for over 100 days last year, the staffmade me feel extremely welcome and were always helpful. I couldn't ask for better service. Thank you very much

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Matthew, Thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were fully satisfied during your stay in Winterthur. We are looking forward to see you again in our Hotel. Best regards, Ayman El Kadah-front Office Manger

AccorHotels certified review
Anonymous Families - 02/01/2018
« The last night of 2017 »

Very friendly welcome at the reception with a glass of Prosecco. Check-in was very fast, as next morning the check-out. The room was quiet and comfortable for this one-night stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gast, Thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were fully satisfied during your stay in Winterthur. We are looking forward to see you again in our Hotel. Best regards, Ayman El Kadah-front Office Manger

AccorHotels certified review
Jola Business - 17/12/2017
« Budget stay »

Clean rooms, ok breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jola, Thank you for making the ibis your hotel of choice while visiting Winterthur. I am pleased you found our hotel suitable to your needs. Your recommendation is very much appreciated. I do hope we will have the opportunity to welcome you back again. Best regards, Myriam Schmid - General Manager

AccorHotels certified review
Joel Business - 15/12/2017
« Good »

Everything ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joel, We very much appreciate your comments regarding your stay at the ibis Winterthur City. It is a real pleasure to know that you have enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myriam Schmid - General Manager

AccorHotels certified review
O. Friends - 27/11/2017

For one-night stay in Winterthur to visit friends the IBIS has proven to be the comfortable place with all you need at a very reasonable price. We will come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., Thank you for making the ibis your hotel of choice while visiting Winterthur. I am pleased you found our hotel suitable to your needs. Your recommendation is very much appreciated. I do hope we will have the opportunity to welcome you back again. Best regards, Myriam Schmid General Manager

AccorHotels certified review
Anonymous Business - 23/11/2017

Gut!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M.,, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Myriam Schmid - General Manager

AccorHotels certified review
Lone H. Friends - 19/11/2017

Fine reception, Nice room eirh just what is needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lone Hey, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Myriam Schmid - General Manager

AccorHotels certified review
Yianni Business - 16/11/2017
« Satisfied for the price paid. »

This is a nice, clean hotel with small and cozy rooms and minimum amenities. I found the bathroom particularly small, but the bed was very comfortable and the breakfast was good. For the price paid I think this is fair hotel in Winterthur. The staff was very friendly and helpful. I will return some day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yianni,, We very much appreciate your comments regarding your stay at the ibis Winterthur City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myriam Schmid - General Manager

TripAdvisor review
Family - 15/11/2017
« Staying for a special event in Eulach-halle »

Good place to walk to Eulach-halle. We are three sisters, so it would be nice to have 3 separete beds in one room, if possible. Now we had two rooms. Beds were good anyway. Nice breakfast and nice that it was available until 12. Nice service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 207marjattav, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Regards, Myriam Schmid - General Manager

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