Hotel - ibis Winterthur City
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Winterthur City Hotel

3.5/5 348 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 20  CHF
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Manual temperature control
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor playground for children

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 88 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air Cooling System
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Telephone
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.2/5 AccorHotels Rating 1,250 reviews

Our guest reviews for ibis Winterthur City

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 348 reviews
pan19320 Family - 14/07/2018 TripAdvisor review
« acceptable »

The hotel is generally acceptable, but a little old. Very Good address to stay, Staff was really friendly and gave great recommendations for the area. Room is a little small. the price of room is good.

Anonymous Business - 12/07/2018 AccorHotels certified review
« All was OK apart from paying my bill »

The credit card machine was not working when I came to check out. The receptionist took a copy of my credit card details and was going to confirm when the payment had gone through. This was on 10/07. As of today I have had no confirmation of the payment or that the copy of my credit card details has been destroyed

Gysbert Business - 22/06/2018 AccorHotels certified review
« Always OK as business hotel..!! »

Nice modern but rather small rooms. But for an overnight stay it's really OK. Parking can be quite cumbersome, because of the limited availability. Breakfast is OK, the choice for cheese, ham and so on is somewhat limited. Therefore they have quite good pancakes which you can make for yourself. All in All a very decent and reasonly priced hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gysbert Thank you very much for staying with us and for sharing your opinion ,we are happy to hear that you enjoyed your stay with us As your opinion is very valuable and help us to improve our service and quality. We hope to welcome you back very soon! Best regards Shohrat Reception

John B. Business - 19/06/2018 AccorHotels certified review
« John B. »

Everything was as expected, nice breakfast, clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B. Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also the breakfast! We work harder every day to make everyone feel home and comfortable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shohrat Reception

Brad Business - 11/06/2018 AccorHotels certified review
« IBIS Winterthur »

Overall it was good. Staff are friendly and facility is clean and modern. The buffet breakfast is pretty good but no hot food other than make your own waffles A couple of things about the room. Very small and for the business traveller no real good working space. And wow was the room ever hot. Air conditioning was totally ineffective. Asked to have it looked at. Was told they would and if not fixed would move me. Neither happened. If I was staying any longer would have requested a move

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brad , We very much appreciate your comments regarding your stay at the ibis Winterthur City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman El Kadah - Front Office Manager

D. V. D. Couples - 11/06/2018 AccorHotels certified review
« Nice accomodation in Winterthur »

We were on the move and used this hotel to rest. Though we arrived at midnight, it was easy to check in and get the keys. The room itself was modern, well equipped and perfectly clean. The breakfast was breathtaking with everything you need for a nice start. Only point to criticize that we had to pay for parking addionally.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. van D., We very much appreciate your comments regarding your stay at the ibis Winterthur City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. About the Parking, It is common in Switzerland to pay for the it, because the Price doesn't including the Parking Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman El Kadah - Front Office Manager

B. Couples - 04/06/2018 AccorHotels certified review
« Area Sales Manager »

My wish (quiet room) has been taken in account, nice welcome at the reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear B., We very much appreciate your comments regarding your stay at the ibis Winterthur City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman El Kadah - Front Office Manager

Anonymous Business - 03/05/2018 AccorHotels certified review
« Not that great »

I think the room was somewhat clean, I expected more. I also had 1 towel or something, it was the absolute minimal The breakfast was very crowded and setup of the buffet didn't help people move around without bumping into each other the power plugs didn't allow me to plug my devices easily, so I had to borrow an adaptor from reception No free water it was absolutely basic, and I expected a little more

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for choosing and reviewing ibis Winterthur City. Please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. We prepare 2 big and 1 small towel per room for our guests, but you can ask anytime the reception if you need some more. We don’t offer free water in the room, but in the Lobby you will find free water at disposal. Once again, thank you for your feedback, It’s our hope that you will give us the opportunity to better serve you in the future. Best regards, Myriam Schmid – General Manager

Juan G. Business - 01/05/2018 AccorHotels certified review
« Good for one night, room tight »

OK for one night room very small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gutlerrez, We very much appreciate your comments regarding your stay at the ibis Winterthur City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman El Kadah - Front Office Manager

Anonymous Couples - 30/04/2018 AccorHotels certified review

combined shower gel, soap and shampoo is a bad idea for every part of your body

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gast, We very much appreciate your comments regarding your stay at the ibis Winterthur City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman El Kadah - Front Office Manager

Mark A. Friends - 05/04/2018 AccorHotels certified review
« Great location for Zurich Airport stay »

We stay at this hotel whenever we are flying from Zurich airport with a morning departure. It is very easy to access and parking is always available on site.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the ibis Winterthur City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman El Kadah Front Office Manager

Tc Business - 08/03/2018 AccorHotels certified review
« Convenient hotel, at walking distance from city center »

Value for money is ok, when we consider the price level in that area. Rooms are clean but not very big. Same for bathroom. Very convenient for business stay of a few days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gast, We very much appreciate your comments regarding your stay at the ibis Winterthur City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman El Kadah - Front Office Manager

Alex L. Families - 06/03/2018 AccorHotels certified review
« reasonable hotel for swiss standards »

The location is good. Check in and check out services are efficient and fast. The breakfast is acceptable though not the best, and the price is not cheap. The room for 3 people is very small and not arranged in the best way. The wardrobe is at the end of the room instead of being close to the entrance door. For some reason initially only 2 towels were available for 3 people. And anyway a set is composed of only one towel. So if you use one for shower no more is available then. The beds are hard, even with the top extra mattress. Pillows are not comfortable with synthetic filling. No tea-coffee facilities and no fridge in the room. Parking is available but costs 8 CHF per day (the price jumped from 5 CHF just 2 months ago).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex L., Thank you for taking the time to tell us about your experience at the ibis Winterthur city. I’m sorry to hear that you were a bit disappointed with the size of our rooms, unfortunately we cannot change this, but we understand your matter of concern. Our rooms have all been refurbished in the ibis “sweet room” concept in 2016 including the beddings to provide more comfort, for which we mainly have positive feedback, too bad that it didn’t met your expectations. Our standard towel set is composed of 1 towel per person, I already informed our Housekeeping team about this oversight at your arrival. Please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. Although you find our rooms a bit small, we do hope you will visit us again. Best regards, Myriam Schmid – General Manager

Jeroen Business - 15/02/2018 AccorHotels certified review
« Fine hotel with good amenities »

Reception was friendly, room quiet, bed fine. The only critical point I would mention is that the shower changes temperature abruptly while showering.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jeroen, hank you very much for your review. I'm sorry to hear that you had a Problem with the Shower and we will do our best to avoid the Problem in the Future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.El Kadah - Front Office Manager

Anonymous Friends - 07/02/2018 AccorHotels certified review
« Clean, functional Ibis hotel »

Met expectations, comfortable bed, nice room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you for having taken the time to write to us following your stay at Ibis Wintherthur City we hope your next visit will be as pleasant as the previous one. Sincerely, A.El Kadah - Front Office Manager

Dera Business - 05/02/2018 AccorHotels certified review
« great. room not too big not too small and mattrass very comfortable »

see above. but I would have liked more soap in the sink dispenser

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Dera, Thank you very much for your review and recommendation It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.El Kadah - Front Office Manager

Dirk V. Couples - 04/02/2018 AccorHotels certified review
« Excellent »

The place to stay for one night for us

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you very much for your review and recommendation It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A.El Kadah - Front Office Manager

Jeckmans Business - 31/01/2018 AccorHotels certified review

Usually in the hotels to be kind and welcome is a prerogative.. well, not in Winterthur Ibis. the manner of the employees is not kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeckmans, Thank you for taking the time to tell us about your experience at the ibis Winterthur City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Myriam Schmid - General Manager

Sean S. Families - 27/01/2018 AccorHotels certified review
« Perfect one night pit stop »

Very good. Rooms economical but perfectly adequate for single night. Very clean. Front desk and bar staff excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sean S, Thank you very much for your stay and for sharing your concerns. We are happy to hear that you enjoyed your overall stay with us. We are looking forward to your next stay. Best regards, Ayman El Kadah-front Office Manger

Anonymous Business - 26/01/2018 AccorHotels certified review
« Not as good as I would expect based on previous stays »

Not the usual standard in the room and on the Reception desk

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest,, I am sorry to hear that you were disappointed with your stay and especially with the assistance of our reception team. Please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. I will share your feedback with my reception team to prevent future occurence. We hope to see you soon again in Winterthur and remain until then with best regards. Myriam Schmid - General Manager

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