Hotel - ibis Winterthur City
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Winterthur City Hotel

3.5/5 359 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Manual temperature control
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor playground for children

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 88 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air Cooling System
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Telephone
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,371 reviews

Our guest reviews for ibis Winterthur City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 359 reviews
Francisco G. Solo - 12/10/2018 AccorHotels certified review
« average ibis xprnc »

Hotel facilities as expected but reception staff not in the average

Sylvette W. Couples - 28/09/2018 AccorHotels certified review
« Not the best, average. »

The location is good, you can walk to town. Parking is very limited. The bedroom is small and very warm, our air conditioning did not seem to work and the person at reception was not bothered about it. Breakfast was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Winterthur City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In this period of the year, our cooling system is no more in operation. For your comfort, you can ask for a fan directly at the reception. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Myriam Schmid - General Manager

Krzysztof Friends - 26/09/2018 AccorHotels certified review
« MEGA SUPER »

SUPER

Aimee Business - 20/09/2018 AccorHotels certified review
« ok for one night won't want to stay longer »

ok, rooms basic and functional, brown bathroom no european sockets, though 2 USB ports

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Winterthur City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Myriam Schmid - General Manager

Bulent B. Families - 18/09/2018 AccorHotels certified review
« Room for family »

İt’s good to have big room for the entire family with 2 kids. The hotel is near by the old town, like 15 min walk. No surprise, good quality standards of Accor hotels.

Business - 14/09/2018 TripAdvisor review
« Conveniently located, friendly staff »

Within walking distance from the station, the hotel is conveniently located. The room was cozy and was cleaned everyday. One can have a sumptuous breakfast as the buffet includes warm rice (no warm side dishes though!) , fresh wafers and Bircher Muesli. The hotel has a bar serving other meals too but as I was out in the town everyday, I did not use that facility. The staff is very friendly and helpful. The only thing I missed is the facility to make tea or coffee and a mini bar in the room.

Guest Business - 03/09/2018 AccorHotels certified review
« Good simple accomodation close to city centre. Clean rooms, friendly staff »

OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you very much for staying with us and for sharing your opinion ,we are happy to hear that you enjoyed your stay with us As your opinion is very valuable and help us to improve our service and quality. We hope to welcome you back very soon! Best regards Shohrat Reception

Anonymous Business - 23/08/2018 AccorHotels certified review
« Not a good night speep »

The room had a very strong cigarette smoke smell.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We thank you for having taken the time to write to us following your stay. I’m sorry to learn that your stay was a little below your expectation. I sincerely apologize for the fact that that the room had a cigarette smoke smell at your arrival. OUr hotel is actually a non smoking hotel. I will inform our Facility Manager about this, to make sure this does not happen in the future. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Myriam Schmid - General Manager

Elmuppo Solo travel - 19/08/2018 TripAdvisor review
« Standard ibis »

On my road trip a round europe ive mainly been staying at Ibis hotells. This hotell falls in the middle of my experience. Clean room, small tv, not many channels working. Good bed good parking. Breakfast was below my other Ibis experiences.

Couples - 14/08/2018 TripAdvisor review
« Very content »

We have used this hotel several times per year during the last five years. The hotel is very nice, the rooms are perhaps a bit small but very quiet. We also enjoyed the tasty breakfasts. Many thanks to the extremely friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chrisse0i, Thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were fully satisfied during your stay. We are looking forward to see you again in our Hotel. Best wishes Shohrat - Reception

Marian Business - 25/07/2018 AccorHotels certified review
« Excellent »

Everything was fine, the only thing I want to mention is that we only received 1day internet passes for a 4 day booking, a minor inconvenience, but important since I had to request a new one every day

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marian Thank you very much for staying with us and for sharing your concerns. We really appreciate it, as the opinion of our guest is very important to us, in order to keep on improving our quality and service. We hope to see you and welcoming you again in our hotel. Kind regards, Shohrat Reception

pan19320 Family - 14/07/2018 TripAdvisor review
« acceptable »

The hotel is generally acceptable, but a little old. Very Good address to stay, Staff was really friendly and gave great recommendations for the area. Room is a little small. the price of room is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear pan19320, Thank you for taking the time to tell us about your experience at the ibis Winterthur City. We are delighted you found our staff helpful and friendly during your stay with us and for the services we offered you. We look forward to welcoming you back soon. Best regards, Myriam Schmid - General Manager

Anonymous Business - 12/07/2018 AccorHotels certified review
« All was OK apart from paying my bill »

The credit card machine was not working when I came to check out. The receptionist took a copy of my credit card details and was going to confirm when the payment had gone through. This was on 10/07. As of today I have had no confirmation of the payment or that the copy of my credit card details has been destroyed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to tell us about your experience at the Ibis Winterthur City. Please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. We assure you that the invoice has been paid and automatically sent to the e-mail stated on the reservation According to accor Hotels credit card policy, all credit cards details are destroyed once the stay is over. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future Best Regards Shohrat Reception

Gysbert Business - 22/06/2018 AccorHotels certified review
« Always OK as business hotel..!! »

Nice modern but rather small rooms. But for an overnight stay it's really OK. Parking can be quite cumbersome, because of the limited availability. Breakfast is OK, the choice for cheese, ham and so on is somewhat limited. Therefore they have quite good pancakes which you can make for yourself. All in All a very decent and reasonly priced hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gysbert Thank you very much for staying with us and for sharing your opinion ,we are happy to hear that you enjoyed your stay with us As your opinion is very valuable and help us to improve our service and quality. We hope to welcome you back very soon! Best regards Shohrat Reception

John B. Business - 19/06/2018 AccorHotels certified review
« John B. »

Everything was as expected, nice breakfast, clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B. Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also the breakfast! We work harder every day to make everyone feel home and comfortable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shohrat Reception

Brad Business - 11/06/2018 AccorHotels certified review
« IBIS Winterthur »

Overall it was good. Staff are friendly and facility is clean and modern. The buffet breakfast is pretty good but no hot food other than make your own waffles A couple of things about the room. Very small and for the business traveller no real good working space. And wow was the room ever hot. Air conditioning was totally ineffective. Asked to have it looked at. Was told they would and if not fixed would move me. Neither happened. If I was staying any longer would have requested a move

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brad , We very much appreciate your comments regarding your stay at the ibis Winterthur City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman El Kadah - Front Office Manager

D. V. D. Couples - 11/06/2018 AccorHotels certified review
« Nice accomodation in Winterthur »

We were on the move and used this hotel to rest. Though we arrived at midnight, it was easy to check in and get the keys. The room itself was modern, well equipped and perfectly clean. The breakfast was breathtaking with everything you need for a nice start. Only point to criticize that we had to pay for parking addionally.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. van D., We very much appreciate your comments regarding your stay at the ibis Winterthur City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. About the Parking, It is common in Switzerland to pay for the it, because the Price doesn't including the Parking Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman El Kadah - Front Office Manager

B. Couples - 04/06/2018 AccorHotels certified review
« Area Sales Manager »

My wish (quiet room) has been taken in account, nice welcome at the reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear B., We very much appreciate your comments regarding your stay at the ibis Winterthur City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman El Kadah - Front Office Manager

Anonymous Business - 03/05/2018 AccorHotels certified review
« Not that great »

I think the room was somewhat clean, I expected more. I also had 1 towel or something, it was the absolute minimal The breakfast was very crowded and setup of the buffet didn't help people move around without bumping into each other the power plugs didn't allow me to plug my devices easily, so I had to borrow an adaptor from reception No free water it was absolutely basic, and I expected a little more

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for choosing and reviewing ibis Winterthur City. Please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. We prepare 2 big and 1 small towel per room for our guests, but you can ask anytime the reception if you need some more. We don’t offer free water in the room, but in the Lobby you will find free water at disposal. Once again, thank you for your feedback, It’s our hope that you will give us the opportunity to better serve you in the future. Best regards, Myriam Schmid – General Manager

Juan G. Business - 01/05/2018 AccorHotels certified review
« Good for one night, room tight »

OK for one night room very small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gutlerrez, We very much appreciate your comments regarding your stay at the ibis Winterthur City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman El Kadah - Front Office Manager

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