Hotel - Novotel Budapest Centrum
Novotel Hotel Novotel Hotel

Novotel Budapest Centrum Hotel

4.0/5 2,171 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 25  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Billiards/Snooker  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 227 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Data port in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • TV with on-screen billing info
    • Direct dial telephone
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Jacuzzi
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,858 reviews

Our guest reviews for Novotel Budapest Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,171 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Giannis Friends - 07/12/2018 AccorHotels certified review
« value hotel »

good hotel, good location, good value, very good breakfast, guarantee when choosing a novotel or hotel of Accorhotels

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Erica Business - 06/12/2018 AccorHotels certified review
« I thoroughly enjoyed my stay. »

Location was great, close to airport and close to downtown area. Restaurant was convenient and offered delicious food and large variety for both breakfast and dinner. Parking was convenient right next to hotel. Room was well appointed and comfortable. I especially liked the comfortable mattress and duvet, the closet/mirror to hang up my clothes and the chairs/table for sitting and taking phone calls.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms S., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Martin Business - 06/12/2018 AccorHotels certified review
« Nice Hotel, a few tweaks could make it even better »

I stayed at the Hotel for 12 nights. I had a double room which was spacious and comfortable. The bed has a great mattress and was really comfy. 4 good thick pillows so lots of support. A large tv and kettle for tea and coffee. Th bathroom was nice, a bath with a nice big shower head. The room had a safe and heating controls. Breakfast was nice but never really hot and always the same selection. A little variety would have been ice, though the selection was large so you could have something different, but the cooked option always the same, and as I said, sometimes warm or tepid but never actually hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. However I was very concerned to read your feedback regarding the breakfast, please accept my sincerest apology. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Kolja Š. Business - 03/12/2018 AccorHotels certified review
« Good choice »

Staff very friendly! Rooms clean and tidy with good furniture. Love the bed, I slept like a baby. :) Parking is not an issue as the hotel has its own garage. I would recommend it for business trips and also for a family based visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I am more than happy to read that you were satisfied with your room and especially the bed. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Raass P. A. Y. Couples - 01/12/2018 AccorHotels certified review
« Clean, but the drawer which is not used often was not cleaned. »

Good. Maybe it is Hangarians custom, but we missed the greetings like welcome or goodbye. On the other side you could answer on most of our questions, big thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Christopher D. Solo - 01/12/2018 AccorHotels certified review
« Would certainly return again! »

Nearly all things about my stay were excellent. The one minus was on arriving on a cold day (2C) I found my room insufficiently warm. This was in part due to it being at a corner on the 5th floor but part due to the dial on the wall pointing in the wrong place. It should have pointed to "Cool" not "Warm", oddly enough. I don't know how I was to work that out. From that moment on the hotel was everything I could have wished for, sizable room, comfortable bed, brilliant breakfast with a wide ranging choice of quality foods and wonderful receptionists and dining room staff who were helpful and personable throughout.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Hoang N. Couples - 29/11/2018 AccorHotels certified review
« Room is too cold »

I stayed at room 627 and 222 both room were great but the only problem is too cold

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Carol H. Couples - 29/11/2018 AccorHotels certified review
« A pleasant comfortable stay. »

Very easy with helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Anonymous Couples - 29/11/2018 AccorHotels certified review
« Excellent welcome and wonderful restaurant »

We had a really wonderful stay in your hotel. The staff were very welcoming and we couldn’t fault a thing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms C., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Lynn Families - 28/11/2018 AccorHotels certified review
« Extremely rude, unhelpful staff!! »

On arrival hotel staff asked for a fee of money to cover Tourist Tax, which we were aware of. The receptionist was very unclear and confused us by asking for a 'deposit' of 5000 Hof. It was only on departure we realised this was a deposit in case we didn't pay the 2500 Hof tourist tax. Confusing? However the receptionist on checking out was very rude and short tempered in trying to explain this to us. So when you travel to a foreign country I think it is only to be expected that there will be a language barrier. What I don't expect is the staff to start talking in their native language when struggling to communicate effectively, to pull faces and to start huffing in front of us. The hotel itself was clean as were the bedrooms. Breakfast was plentiful and varied. We ate in the hotel on our first night. Although tasty it was cold. We did mention this to the restaurant manager/coordinator at the time however I take it he wasn't bothered as he made no effort to apologise or attempt to give a reason why the meal was below standard. Overall, I would not return to this hotel. I feel the staff were unfriendly and unhelpful and made us feel awkward and uncomfortable whenever we had to approach them regarding anything. Overall disappointing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., Thank you for taking the time to tell us about your experience at the Novotel Budapest Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Chloe E. Families - 28/11/2018 AccorHotels certified review
« The hotel was lovely, very central with helpful staff. The breakfast was great with lots of choice »

Really enjoyed our stay at the Novotel, it is in such a good location, close to all the tourist hot spots. The room was clean and very large and we really liked the breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. E., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Vilma Business - 28/11/2018 AccorHotels certified review
« Location advanced »

Nice, clean hotel, has some deficiencies, but generally OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I am more that happy to read that you were satisfied with the cleanliness of the hotel, however I was concerned to see your rating regarding the breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Hetal Couples - 26/11/2018 AccorHotels certified review
« Satisfied »

We are extremely satisfied, we liked the spacious room, the warm reception even when we arrived around 2 am in the night, and not to mention the rubber duck which was awaiting in the bathroom. This is very thoughtful indeed! :-) The was clean and tidy. To be noted: - The curtains had minor holes in it, not a big thing for us, but good to know. - Also sometimes the water drainage was not good in the faucet or from the bathtub, when we opened the tap after few seconds the water would gather in the faucet, taking long time to drain. Other than the above we are satisfied and will return again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms G., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. We are more than happy to read that you were satisfied with your room and with our helpful reception staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

J L. Couples - 26/11/2018 AccorHotels certified review
« Comfortable and smart »

Hotel great friendly staff breakfast good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. and Mrs. l., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Lucameb Couples - 26/11/2018 AccorHotels certified review
« Generally satisfied, not an exceptional customer experience that we hoped for »

Check-in was smooth and easy, given access to Exec Lounge but key entry system did not work as receptionist failed to activate it! Poor. We were given room 512 which was fine for our needs, nothing special. Room A/C did not work but we were fortunate to have windows that opened to let the cool air in as the room was too warm. Executive Lounge is a bonus but the space is very small and the food and beverage range is limited and not topped up regularly. I had to call on each occasion to ask for alcohol top-up bottles. Breakfast selection was fine, no fresh percolated coffee, only machine coffee which i HATE! Therefore had to have tea only which was really disappointing. The breakfast staff are unwelcoming, did not greet us to give an exceptional customer experience and could hardly speak English, if at all! Really poor. There is no point in the Novotel Senior Manager in the breakfast area being there if he does not drive his staff to provide the correct level of service for the customers and most importantly engage with them too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bhandari L., Thank you for taking the time to tell us about your experience at the Novotel Budapest Centrum. I am sorry that your experience did not meet your expectations regarding the breakfast staff and the Executive Lounge selection; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Nb Business - 23/11/2018 AccorHotels certified review
« A nice central Hotel »

I liked the breakfast, the checkout however was a little mess as I was unlucky trying to check out while a large group did so, too. Rooms were nice, clean and low in noiselevel. The parking garage is very narrow and expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I am more than happy to read that you liked your room and the breakfast, however I was concerned to see that you were not satisfied with the check our procedure. I kindly recommend you to try our express check out service for the next time to avoid such situations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Isa Couples - 21/11/2018 AccorHotels certified review
« Lovely stay »

Lovely clean room. Great breakfast.good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms S., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. We are more than happy to read that you liked the breakfast and the location of the hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Evonne T. Couples - 19/11/2018 AccorHotels certified review

Location is good. Room is clean. But Wi-Fi is very unstable . Too slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Y., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. However I was very concerned to read that the wifi connection did not meet your expectation, please allow me to express my sincerest apologies. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Sarah J. Friends - 18/11/2018 AccorHotels certified review
« Great Location, Excellent Service »

Great location, rooms were quiet, service superb and food excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms J., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Debbie M. Couples - 15/11/2018 AccorHotels certified review
« lovely hotel, excellent service and friendly staff »

the room was lovely and clean. we will recommend your hotel highly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. and Mrs. M., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

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