Hotel - Novotel Budapest Centrum
Novotel Hotel Novotel Hotel

Novotel Budapest Centrum Hotel

4.0/5 2,141 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Billiards/Snooker  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 227 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Data port in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • TV with on-screen billing info
    • Direct dial telephone
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Jacuzzi
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,631 reviews

Our guest reviews for Novotel Budapest Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,141 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 20/10/2018 TripAdvisor review
« Very good value for money »

Hotel in Pest, not far from the meeting venue. Excellent public transport facilities. Remarkably comfortable bed, right softness and several good pillows. Personnel helpful and competent: at the checkout I asked for a comprehensive receipt including tourist tax, "no problem, sir".

Jw Couples - 18/10/2018 AccorHotels certified review
« Room not clean and extremely hot! »

I was quite disappointed about my stay at Novotel Budapest. I stayed at Novotel in other cities before and never had such experience. First off, the cleanliness of the hotel room was really not satisfying! I saw dust and dirts on the carpet as if the room wasn't vacuumed after the previous people had left. There was dust-bunnies and hair balls on the floor behind the washroom door, kinda gross! The room was also extremely hot and muggy, the reception told us it was because they had already turn off the central AC but it was 24 degrees out there (during the day) so I did not understand why they had to turn it off so early. Our stay included breakfast and during one of our breakfasts, while the waiter was picking up the cutleries from our table, he dropped a knife on my husband's plate and he did not even apologize! He did not say a thing at all and just left, not impressed! Room service started way too early! they knocked on our door at like 8am in the morning while we were still in bed or taking our shower 3 times during our 5-night stay! And because our room is right across the room service room, our room probably was the first room they knocked on in the morning! there were also tours staying on our floor as well, i guess they assumed we were part of the tour and thought we left already? Shouldn't the room service department have a list from the reception of who booked the room (if it was part of a tour or not) and how long they are staying for? Those ppl from the tour came back late after midnight and were talking extremely loud in the hallway, they woke me up! i thought noise reduction could have been improved!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms W., Thank you for taking the time to tell us about your experience at the Novotel Budapest Centrum. I am sorry that your experience did not meet your expectations regarding the cleanliness, the air-condition system and the issue regarding the breakfast; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Amir Friends - 17/10/2018 AccorHotels certified review
« Excellent »

All staff with excellent service, chambermaid, dining room staff and especially the reception staff with courteous and graceful service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Anonymous Business - 17/10/2018 AccorHotels certified review
« Highly professional; business as usual. »

Just as I expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Couples - 17/10/2018 TripAdvisor review
« Romantic celebration weekend in Budapest »

Good accommodation conditions, very nice personnel, nice welcome received from the hotel management. Clean and very good breakfast and additional services. Pretty noisy environment though. Close to the city centre of Budapest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your experience of your recent stay with us and the TripAdvisor community. We are more than happy to know that you enjoyed our fantastic location and also our breakfast. Our staff would like to thank you for your kind words. It is always a great encouragement to know our guests are satisfied with our services. Thank you again for sharing your kind review with us and we hope we can welcome you again in the near future. Kind regards, Lajos Czár General Manager

Amit Business - 16/10/2018 AccorHotels certified review
« Wonderful property , consistently great service and nice breakfast »

Wonderful property , consistently great service and nice breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Tomas Business - 16/10/2018 AccorHotels certified review
« great stay in Budapest »

nice hotel, delicious food, amazing breakfast, parking, great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. I., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are more than happy to read that you liked the location of the hotel and that you were satisfied with our restaurant. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Anonymous Couples - 15/10/2018 AccorHotels certified review
« Great & Comfortable. »

It was good. Staff was courteous & ready to help. Specially the lady who was at Sightseeing desk was lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay in our hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Anonymous Business - 15/10/2018 AccorHotels certified review
« Average »

Rooms were far too hot and no air conditioning

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Novotel Budapest Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dorottya Szabadi Guest Experience Supervisor

An Friends - 14/10/2018 AccorHotels certified review
« Great stay »

Nice hotel with decent rooms. As a platinum member, I was given complementary access to the lounge, which was nice. Location was just outside the centre, only two metro stations away. The metro was only a minute stroll from the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. We are more than happy to read that you like the location of the hotel and that you were satisfied with our Executive Lounge services. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Gerald W. Families - 14/10/2018 AccorHotels certified review
« Excellent service »

Room was very nice and service was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Isabelle Business - 13/10/2018 AccorHotels certified review
« Fine »

It was fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms G., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Carol A. Families - 12/10/2018 AccorHotels certified review
« Great location »

Additionally the room was very good in design and breakfast was fantastic!! Sorry not to have been able to stay longer, but will return soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Thornbury, We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Tomasz Business - 12/10/2018 AccorHotels certified review
« Comfortable stay in a great location »

I really appreciated the location and the lobby. Room was fine - with an extremely comfortable bed! However, it was not great in terms of design, was rather just fine. Breakfasts could have some lighter options as well: green salad, dark bread, salmon, ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. We are more than happy to read that you were satisfied with the comfortable bed and the location of the hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

M. Families - 11/10/2018 AccorHotels certified review
« very good stay »

a short city break holiday. convenient location. lots of bars and restaurants within walking distance. nice room (my only complaint: too hot, the windows can't be opened, and the airconditioning worked but didnt reduce temperature enough). Good breakfast selection. helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

David Solo - 10/10/2018 AccorHotels certified review
« Good Stay nice breakfast »

The staff welcome was nice. The room is good with 2 remarks, the space between the bed and the desk is too narrow, the view was not great in room 240 but that was not important for that stay. Breakfast was good (good choice of ham low choice of potatoes)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. We are more than happy to read that you liked the breakfast and our reception team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

R V. Couples - 09/10/2018 AccorHotels certified review
« just ok ,nothing special »

On a holiday. Location was fine. House keeping very poor. Cups, saucers and glasses not even washed daily.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you for taking the time to tell us about your experience at the Novotel Budapest Centrum. I am sorry that your experience did not meet your expectations regarding the housekeeping services; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Clement Friends - 08/10/2018 AccorHotels certified review
« Not what expected »

Personnel at check in counter were very courteous and professional not so the baggage person who refused to take our luggage upstairs. Rooms are somehow outdated, staff not friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms C., Thank you for taking the time to tell us about your experience at the Novotel Budapest Centrum. I am sorry that your experience did not meet your expectations regarding the bell service and your room; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Jh Couples - 07/10/2018 AccorHotels certified review
« Very nice hotel in a good location »

Friendly staff and very nice rooms. Great choices for breakfast in the restaurant area. The hotel is about a 20/25 min walk to the River.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Hayes, We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. We are more than happy to read that you liked your room, the breakfast and the location of the hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

Kathy B. Solo - 07/10/2018 AccorHotels certified review
« Great quick stay »

I stayed there for nights on either side of a weekend while in Hungary to visit family. The staff were friendly and helpful. The room was spacious and well appointed and the location is perfect - close enough without being in the centre of the tourist traffic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms B., We very much appreciate your comments regarding your stay at the Novotel Budapest Centrum. It is always a pleasure to receive positive feedback. We are more than happy to read that you were satisfied with the location of the hotel and with our helpful staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorottya Szabadi Guest Experience Supervisor

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