Hotel - ibis Madrid Getafe
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Madrid Getafe Hotel

4.0/5 387 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 152 rooms
  • 90 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 4 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
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4.3/5 AccorHotels Rating 1,423 reviews

Our guest reviews for ibis Madrid Getafe

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 387 reviews
Patrik Families - 03/07/2018 AccorHotels certified review
« Clean rooms, poor breakfast »

The rooms were quiet and clean, the breakfast-experience could have been better. Every morning you had to point out to the staff what was missing/short of etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr PATRIK , Thank you for taking the time to tell us about your experience at the ibis Madrid Getafe. I am sorry that your experience at breakfast did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pilar Gómez Assistant Manager

Monica A. M. Couples - 21/06/2018 AccorHotels certified review

Dentro do esperado.

Our hotel has responded to the review
Our hotel has responded to the review

Te doy las gracias por rellenar nuestra encuesta. Esperando verlo pronto en Getafe Cordialmente. Bernard Larroque Director

Ian P. Friends - 15/05/2018 AccorHotels certified review
« Very Good »

Ideal LOcation out of town

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bernard Larroque Director

Jose R. L. B. Couples - 09/05/2018 AccorHotels certified review
« Comoda »

Satisfactoria.

Our hotel has responded to the review
Our hotel has responded to the review

Gracias por tomar su tiempo en rellenar nuestra encuesta . Esperamos poder atenderlo de nuevo en Getafe . Cordialmente. Bernard Larroque Director

An… Solo - 29/04/2018 AccorHotels certified review
« Nice staff »

I spent one night just to rest before my flight. The recepcionist Cati was very nice and helpful. I couldn’t have an early check in because the hotel was fully booked. I walked around, it was very pleasant. The place is quiet, clean. I had lunch and breakfast at hotel, was good. I need an adapter to my cel phone and incredibly the hotel does not have one. The other recepcionist told me to buy on the store beside the hotel. It’s ok but I suggest that ibis should have one or two. It was the first ibis i found without this universal adapter to mobile.

Yash V. C. Couples - 13/04/2018 AccorHotels certified review
« Good comfortable stay . Slept very well »

Nice short trip . Abit away from train station but easy to commute and walk. Have super mart just next door. The breakfast options were good.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bernard Larroque Director

Cai R. Business - 22/03/2018 AccorHotels certified review
« Awesome »

The bed was comfortable and the staff was also very friendly. While the breakfast selection is limited, the overall experience is good. Would still go there again if I am in Madrid.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bernard Larroque Director

George H. Families - 10/03/2018 AccorHotels certified review
« We found the stay fairly good »

We found the room and service very good, but the food we were served was of a mediocre standard.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bernard Larroque Director

Anonymous Business - 01/03/2018 AccorHotels certified review
« Very good relationship between quality and price »

An extremely polite and effective attention.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bernard Larroque Director

Sergi Business - 09/02/2018 AccorHotels certified review
« COMO SIEMPRE »

Very good people. We always come with our customers. very quiet and comfortable. we have special prices as Company. easy parking. Near there are gastronomy offer.

Our hotel has responded to the review
Our hotel has responded to the review

Gracias por rellenar la encuesta de satisfacción . Esperamos poder recibirle de nuevo . Cordialmente. Bernard Bernard Larroque Director

Terence C. Business - 05/02/2018 AccorHotels certified review
« Comfy »

I was little bit surprise that Asia & Europe Ibis hotel has 2 standard. In Room has no kettle, cup & etc...

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bernard Larroque Director

J Families - 30/01/2018 AccorHotels certified review
« agradable, tranquilo, limpio, ordenado »

genial

Our hotel has responded to the review
Our hotel has responded to the review

Gracias por rellenar la encuesta de satisfacción . Esperamos poder recibirle de nuevo . Cordialmente. Bernard Bernard Larroque Director

Anonymous Couples - 16/01/2018 AccorHotels certified review

Good hotel and nice staff. Good breakfast and plenty of choices.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bernard Larroque Director

Couples - 11/01/2018 TripAdvisor review
« 2nd time in Getafe »

Its the second time we have stayed in Ibis Getafe which is a bit out of the way but ideal for where we want to go,Usual type Spanish Ibis very pleasant people working in this hotel, we could not complain about it, would stay again

Howard T. Couples - 26/12/2017 AccorHotels certified review
« Usual pleasant stay »

As usual at this hotel, friendly, efficient staff, pleasant clean room and good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bernard Larroque Director

Salvador Couples - 14/12/2017 AccorHotels certified review

NORMAL

Our hotel has responded to the review
Our hotel has responded to the review

Gracias Salvador por rellenar la encuesta de satisfacción . Esperamos poder recibirle de nuevo . Cordialmente. Bernard Bernard Larroque Director

Cristina Families - 13/12/2017 AccorHotels certified review
« Agusto »

Agradable

Our hotel has responded to the review
Our hotel has responded to the review

Gracias Cristina por rellenar la encuesta de satisfacción. Esperando recibirla de nuevo. Cordialmente . Bernard Bernard Larroque Director

Business - 19/11/2017 TripAdvisor review
« Good prices for Madrid, good service »

I stayed on 14th November 2017. Prices were very good for Madrid, cannot beat it, hotel, restaurant and breakfast for less than €80.00 Restaurant was nice, the food really tasty and the staff friendly. I would recommend.

Ralph D. B. Couples - 13/11/2017 AccorHotels certified review
« Great location with a very welcoming and professional staff. »

It's was my second stay in the last 6 months. The hotel provided a complete kitchen and bar service from breakfast to late night. The staff was attentive , welcoming and helpful and the room are great.Within 15 minutes walk from the Remfe and Metro station the Madrid center is within easy reach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ralph, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bernard Larroque Director

Couples - 29/10/2017 TripAdvisor review
« Disappointing Ibis ! »

All our stays at Ibis hotels over many years in many countries have been very pleasing, however this two night stay was quite disappointing. The reception on arrival was less than welcoming and the same person was not very helpful in answering any enquires. In contrast the female staff were friendly and helpful when approached. Unfortunately, our room needed maintenance and there was no usual seat cushion for the bench are near the bed. This made the seating hard and uncomfortable.......apparently all seating cushions had been removed from all rooms according to staff.The television desperately needed to be replaced as it was a "last century" cumbersome model with very poor reception and limited channels available. Is the Ibis Getafe the hotel that Accor "forgot"??

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