Hotel - Novotel Aachen City
Novotel Hotel Novotel Hotel

Novotel Aachen City Hotel

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4.0/5 909 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 97.00 EUR Non member rate
From 90.21 EUR Member's rate Members’ Rate, join while you book
7.00P
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioning
  • Airport shuttle
    • COLOGNE/BONN (Paying)
    • DUSSELDORF (Paying)
    • MAASTRICHT/AACHEN (Paying)
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Horse riding  (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 154 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 109 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,266 reviews

Our guest reviews for Novotel Aachen City

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 909 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Rex Solo - 14/11/2017
« Small things make a difference »

I had driven overnight to avoid the traffic problems with road-works and was uncertain when I would be able to access my room, but delighted to hear it was available. I had checked in online and normally that means an easy arrival but somehow the reception desk confused me with someone else and did not have the usual envelope ready for me. It took a while to wait for the various steps to give me my cards and a request that I call back to deal with a problem on an earlier stay. I did return later to deal with this and was told it was a mistake. The restaurant manager was very helpful and attentive during my meals. The reception desk on leaving did not seem to appreciate what a fast check-out entailed and I still await my online receipt. The room was nicely presented, clean and tidy but what a pity coffee was the only option in the room when you don't need a stimulant for refreshment. I regularly use the Accor group hotels and will continue to do so as they are good value for money and well positioned, but the little things can catch you out

AccorHotels certified review
Ina D. Solo - 25/10/2017
« My stay at the Novotel Aachen Peterstrasse »

As always, a great pleasure to stay in this extremely well-managed hotel. The frontline staff are just superb, so capable and friendly and make you feel at home.

AccorHotels certified review
Brian Couples - 21/10/2017
« As expected »

As expected

AccorHotels certified review
Alan T. Couples - 21/09/2017
« Satisfaction »

Welcoming , clean and friendly. Car park right next door underground.

TripAdvisor review
Couples - 21/09/2017
« ALL GOOD... »

Nice hotel, nice team... But make sure the rooms allocated as premium are quite. Thanks to the staff who allocated us the 503. The staff is friendly! Keep this one for out next visits... Breakfast could be with more selections

AccorHotels certified review
Detlef L. Couples - 19/09/2017

I am a Le Club Accorhotels member, commonly Me and My Wife receive a glass of Sparkling Wine or Sekt as a Welcome Gesture. Not in the Novotel Aachen, which only gave us a voucher for one glass, I made a comment, but was told that this is what they do in the Novotel Aachen.

AccorHotels certified review
Anonymous Couples - 04/09/2017
« Great experience at this location »

This is a great hotel with a great staff members. They listeen to your needs and they try to help you. The rooms are clean and they have everything thatbyou need. The only small suggestion that Inwill add is to improve the parking directions. This is the only part that needs improvment. The rest is great.

AccorHotels certified review
Ina D. Business - 04/09/2017
« My Stay at the Novovel »

Very satisfied with my stay, have been in the hotel numerous times and it is just a home from home.

AccorHotels certified review
Paul M. Families - 01/09/2017
« Novotel Hotel Aachen - Nice, comfortable hotel to stay in »

MY family and I enjoyed staying at the Novotel in Aachen between the 24-28th Aug'17, and use it as a base whilst we visited the Belgium Grand Prix in Spa, Belgium. The staff were very helpful and pleasant, and the breakfast was very good throughout our stay.

TripAdvisor review
Family - 31/08/2017
« Ideal base for the Spa Formula 1 Grand Prix »

I stayed with my two adult sons over the 25-28th August weekend, and used this hotel as our base during the F1 Grand Prix weekend. The bedrooms rooms were a good size and the bathroom very clean. The Hotel provides a very good breakfast, however we felt that the evening meals in the bar were rather limited and overpriced price for a burger and chips. The hotel has an underground car park which you can access via a lift, but this is charged at an extra 14 Euros per night, and the hotel is located close to Aachen Bus Station and has many homeless people sitting in the surrounding streets, so not an area where you would feel comfortable about your daughter walking alone late at night.

AccorHotels certified review
Ghazwan A. Families - 30/08/2017
« Mr G A. »

It was fab and we had good time their.

AccorHotels certified review
David R. Business - 27/08/2017
« Usual Level of Service »

Service is always good and friendly. Might have expected an upgrade to my room as I am a Platinum card holder but no matter - maybe next time :)

AccorHotels certified review
Reg Solo - 17/08/2017
« good accommodation but dinner menu very poor »

I understand that there is a "new Concept" with regard to catering. I have stayed with you on previous occasions but founf that the dinner menu left a great deal to be desired as regards choice. If I was staying for a week i would find it hard to find a dish to suit.

AccorHotels certified review
Mr D. Business - 17/08/2017
« Mr D. »

Staff very friendly. Excellent bar and bar staff. Room always clean and tidy. Food of a good standard with a good range of food at breakfast. Tv only in german so would be nice if there was a couple of English speaking programs.

AccorHotels certified review
Adrian Friends - 14/08/2017
« Good for a short stay in Aachen »

It was a comfortable stay and the hotel staff were very efficient. The only downside was the wi-fi. Despite having the premium wi-fi it never worked. I reported it when I checked-out but was told that it was a common problem. It was not a problem this time as I was on holiday but I would be annoyed as a business traveller.

AccorHotels certified review
Keith A. Families - 09/08/2017
« Keith A. »

Very happy with the accommodation and hotel in general. My only comment would be for an offering of lighter meals in the bar/restaurant. The meals offered were excellent but there is no provision for a lighter meal or snack.

AccorHotels certified review
L.c Friends - 08/08/2017
« Very nice stay and sleep. »

Very nice stay. My neighbour was snoring amazingly loud that I could hear it and was bothered. The staff kindly handled the matter by looking for another room in the middle of the night. Finally, as no similar room was available in the same category, I was upgraded free of charge to a superior room. I slept very well in this new room.

AccorHotels certified review
Bob C. Business - 26/07/2017
« very professional and helpful staff. »

As a frequent guest of the hotel since the opening I have been extremely satisfied with the staff and management.

AccorHotels certified review
Charles M. Business - 23/07/2017

Internet signal is not strong and it logs off frequently. Otherwise I love this hotel. The staff are always very friendly and helpful.

AccorHotels certified review
Nd Business - 20/07/2017
« Good »

Beds a bit hard

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