Hotel - Novotel Aachen City
Novotel Hotel Novotel Hotel

Novotel Aachen City Hotel

4.0/5 974 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioning
  • Airport shuttle
    • COLOGNE/BONN (Paying)
    • DUSSELDORF (Paying)
    • MAASTRICHT/AACHEN (Paying)
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange

Leisure and activities

  • Fitness centre
  • Sauna
  • Babysitting on request
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 154 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 109 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 1,508 reviews

Our guest reviews for Novotel Aachen City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 974 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Eugenia Friends - 19/09/2018 AccorHotels certified review
« Highly reccomended! »

Very pleasant stay, friendly and helpful staff, fast internet. All the facilities we needed were available and the room was comfortable and relatively spatious, which was good because we were on a stressful business trip, so it was helpful to have the possibility to be in a nice space which helps to relax and focus on work. Highly recommended!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms C., We very much appreciate your comments regarding your stay at the Novotel Aachen City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

T.d. Business - 18/09/2018 AccorHotels certified review

Clean, comfortable, efficient... as usual at Novotel Aachen :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for the grat review of our hotel. We appreciate your good rating and look forward to welcoming you back at the next occasion. Kind regards, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Sandrine L. Business - 13/09/2018 AccorHotels certified review
« My home away from home »

I'm traveling to Aachen almost every week and I'm always fully satisfied while staying at the Novotel Peterstrasse. The hotel is comfortable and well equiped, and the staff firiendly and helpful. I really won't go anywhere else!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs L., Thank you for your great review and your kind words. We appreciate your loyalty very much. To help you with the online check-in, I need to know if you do not receive the invitation for it or if you receive it and you cannot complete it. Once I received your reply, I will inform our technical support team. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Ghazwan A. Families - 10/09/2018 AccorHotels certified review
« Mr Ghazwan A. »

It was one of the fabless time to stay at Novotel Aken city big thanks to staff the two ladies at reception, Oliver and bar man Dennis and chef Qusay and Markus. Thank you all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Al Muqdadi, Thank you very much for your vistit and your great review of your stay. We are delighted to read, that you enjoyed your visit and have forwarded your comments to the mentioned colleagues. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Anonymous Business - 08/09/2018 AccorHotels certified review
« Comfortable and relaxing.e »

Efficient and friendly reception. The room was clean and comfortable. My only negative comment relates to the small size of the toilet and bathroom.

Anonymous Couples - 03/09/2018 AccorHotels certified review
« Overall an enjoyable stay. »

I appreciated the cleanliness and the general layout of the rooms in addition to the minimalistic decorating style. In this case less was really more. We specifically returned to this hotel since we had great memories of the breakfast buffet that we enjoyed several years ago. Alas, the quality of the breakfast was satisfactory bordering on mediocre. We had a hell of a time finding parking since the city was especially crowded on that particular weekend. I would suggest the option of booking parking before one's stay and getting an electronic code that would enable guest to find dedicated hotel parking. This might sound a bit more negative than we actually experienced it. Sorry for that.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr M.; vielen Dank für Ihren erneuten Besuch in unserem Haus und Ihre anschließende Bewertung. Es freut uns sehr, dass Sie wieder eine schöne Zeit in unserem Novotel Aachen verbracht haben. Dass es bei Anreise zu Verzögerungen wegen der Parkplatzsuche gab, bedauern wir sehr. Das unter dem Hotel befindliche öffentliche Parkhaus verfügt über mehr als 400 Stellplätze, welche im Regelfall für Tagesgäste, Dauerparker und Hotelgäste ausreichen. Eine Reservierung von Stellplätzen ist aus organisatorischen Gründen leider nicht möglich. Wir bitten hier um Verständis. Wir freuen uns sehr, Sie bei nächster Gelegenheit erneut in unserem Haus begrüßen und mit unserem charmanten Service verwöhnen zu dürfen. Mit herzlichen Grüßen aus Aachen Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Business - 03/09/2018 TripAdvisor review
« Excellent option, reliable service, outstanding breakfast »

Novotel Aachen has become my default base when in Aachen. Efficiency service, nice rooms, very good breakfast options. Comfortable bed, good bathroom amenities. Taxi service always available. Would highly recommend it.

Anonymous Friends - 02/09/2018 AccorHotels certified review
« Good for overnight stay »

It was a good place to stop overnight, quiet and clean room and had everything we needed for one night.

Hannelore F Family - 31/08/2018 TripAdvisor review
« Favourite hotel »

We have stayed in this hotel many times now and always find the service excellent. The rooms are clean and usually well looked after and the staff friendly and courteous. The location is good, very close to the centre of town and all the sights. The breakfast bar is second to none and the bar a great place for a quiet drink. We would have no hesitation in recommending this hotel to anyone.

Jp H. Business - 30/08/2018 AccorHotels certified review
« Average compared to previous stay »

Reception : Good Bar : perfect Dinner at the Bar : Good Breakfast : Too long to get the Café served at the table ( > 10 mn ) Room ( 414 ) : Good and clean but lot of Noise from Neighboors . Not that the neighboor were to loud but the isolation between room 414 and next room is not good enough ( This is not the case in all rooms ) However All in all a good stay but some little things could be improved Best regards JP H.

Our hotel has responded to the review
Our hotel has responded to the review

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Hannelore F. Families - 29/08/2018 AccorHotels certified review
« Another satisfactory stay »

This was another satisfactory stay at the Novotel where we have stayed a number of times. One of our party did request a particular room which was obviously not available but the substitute room was fine. My room had net curtains which were hanging off the rain in places but the service at the hotel was, as a always, friendly and courteous

Peter M. Friends - 27/08/2018 AccorHotels certified review
« Easy to check in, great room, lovely dinner. »

exactly as I’d have wanted, simple, easy, and fuss free. One small thing, the man on reception who watched me go down to my car at 05:45 might have thought to tell me the lifts and doors are locked until 06:00. I took some things to my car and was trapped in the stairwell. Maybe he thought that funny, I didn’t.

Lynne C. Business - 25/08/2018 AccorHotels certified review
« Always friendly and relaxing »

Stayed 16 nights. Staff were very attentive. Smiles. Remembered me. Paid attention to my needs. It’s why I keep coming back.

Attila Families - 19/08/2018 AccorHotels certified review
« Very good hotel »

Everything was wonderful. Room and bar super. Deep garage perfekt.

Momota Couples - 13/08/2018 AccorHotels certified review
« My to go hotel whenever I am in Aachen! »

The location is great, 5 minutes taxi ride to HBF and 5 minutes walk to the old town. Fast WIFI and friendly staff. The room is clean and comfortable bed !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Thank you very much for your great review of our hotel and your kind words. We appreciate this a lot. We look forward to see you during your next stay in Aachen. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Couples - 08/08/2018 TripAdvisor review
« Always come back! »

The hotel locates close to Aachen central train station (5 mins by taxi; 7 Euro) and walking distance to the old town. Amazing comfort bed and fast Wifi plus 5 pm late check out ! What more can one ask for !

Anonymous Families - 07/08/2018 AccorHotels certified review
« 1a »

Alles war super

Our hotel has responded to the review
Our hotel has responded to the review

Herzlichen Dank für Ihre gute Bewertung, Herr L. und bis zum nächsten Mal! Freundliche Grüße aus Aachen! Kevin Frankiewicz Front Office Manager

Anonymous Couples - 03/08/2018 AccorHotels certified review
« Very good »

Nice, clean , professional staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Frankiewicz Front Office Manager

Minho S. Business - 03/08/2018 AccorHotels certified review
« Alles prima - Novotel »

:-)

Philip87 Couples - 03/08/2018 TripAdvisor review
« Good »

Overall good although slightly dated. Parking on site.Good breakfast. Ten minutes walk to Cathedral. Very pleasant staff. Very limited core to historic city centre which is intersting, otherwise of limited interest.. A lot of war damage.

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