Novotel Aachen City Hotel 4 stars

TripAdvisor rating 4.0/5 1,025 reviews
Novotel Aachen City
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Hotel extras

  • The historic city center is within walking distance

  • Varied buffet breakfast at our international restaurant

  • Spacious rooms with sofa, WiFi and tea and coffee-making facilities

  • Fitness studio with steam bath and views over the city

  • Family Friendly

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed 19.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioning
  • Airport shuttle
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on request
  • Bike rack facilities
Business services
  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Aachen City

Peterstrasse 66
52062
aachen
germany

Tel: +4924151590

Fax: (+49)241/5159599

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS 1, 11, 21 :   BUS 1, 11, 21 BUSHOF

  • BUS 46, 56 :   BUS 46, 56 BUSHOF

  • By plane

    COLOGNE/BONN At 75km / 46.61 miles - Shuttle paying

  • By plane

    DUSSELDORF At 80km / 49.71 miles - Shuttle paying

  • By plane

    MAASTRICHT/AACHEN At 35km / 21.75 miles - Shuttle paying

  • By helicopter

    MAASTRICHT AACHEN At 20km / 12.43 miles

  • By car

    A 544 AACHEN EUROPA At 1km / 0.62 miles

  • By train

    HAUPTBAHNOF AACHEN At 2km / 1.24 miles

GPS :50.777675, 6.09233

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard Room with twin beds

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard room with 1 double bed and sofa

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Room with 1 double bed and sofa

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

NOVO² BAR, LOUNGE AND EATERY

Type of cuisine: Bistro

The restaurant opens at 6.30am for our breakfast buffet. Following breakfast, we serve both dishes from around the world and regional specialties through to midnight. The restaurant features a modern atmosphere and is air-conditioned.

Lunch

11:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO2 BAR, LOUNGE & EATERY

Photo non contractuelle / Strictly non binding

Our air-conditioned hotel bar is a popular place to wind down at the end of the day over a glass of wine or your favorite cocktail and chat to other guests. We are open every day from 11am to 1am and can seat up to 30 people.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 300 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Aachen City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,127 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,025 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Trouble-free stay.

TripAdvisor rating 4.0/5

Chris M Business - 16/07/2019 TripAdvisor review

Comfortable hotel with good size rooms and large desk. Central location with easy walk into historic city centre. Desk staff were very friendly and helpful. Relaxing and trouble-free stay - no problems at all..

Customer review rating 4.5/5

Anonymous Business - 29/06/2019 AccorHotels certified review

No air conditioning . room was not properly cleaned . Salmon for breakfast was not fresh

Customer review rating 4.5/5

Anon Business - 28/06/2019 AccorHotels certified review

No air con

Good stay

Customer review rating 4.5/5

Mruhh Business - 19/06/2019 AccorHotels certified review

All good

Great family experience!

Customer review rating 4.5/5

Wouter Families - 16/06/2019 AccorHotels certified review

Great family experience, quality, nice and very correct employees!

My Stay at the Novotel Aachen

Customer review rating 4.5/5

Ina D. Solo - 10/06/2019 AccorHotels certified review

This was my 50th stay at this hotel, and I was very touched by the welcome card! This place is like a home from home, and I would like to thank all the wonderful people who looked after me so well during my stay.

Liebe Frau D., schön, dass wir Sie auch dieses Mal mit unserem herzlichen Service verwöhnen durften. Mögen die nächsten 50 Aufenthalte genauso angenehm werden. Mit besten Grüßen Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Comfortable hotel near city center with excellent breakfasts

Customer review rating 4.5/5

In Families - 07/06/2019 AccorHotels certified review

This is one of the best breakfast I have while staying in the hotel in Europe. Good variety and good quality of food.

Dear Mrs N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…
Customer review rating 4.5/5

Roel Couples - 03/06/2019 AccorHotels certified review

Excellent hotel with a very friendly and professional staff. My compliments !

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

comfortable room and nice breakfast

Customer review rating 4.5/5

Tm Business - 28/05/2019 AccorHotels certified review

Always hotel staffs are very kind and friendly. Room is big enough, and clean. Breakfast is very good. I could select many things. If I can select preferable room, it would be perfect.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Aachen City. It is always a pleasure to receive positive feedback. Please feel free to tell me or my colleagues at the Front Desk about your room preferences. As a frequent returning guest, we try to enable your preferences whenever possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Wonderful customer service

Customer review rating 4.5/5

Loyal G. Families - 28/05/2019 AccorHotels certified review

I was surprised with the welcome amenity in my room to thank me for my previous Trip Advisor review. It was lovely!

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Novotel Aachen City. We are pleased to read, that you enjoyed your stay again, as well as your welcome amenity. We look forward welcoming you and your family at the next opportunity. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Windows were not sound proof. Lot of noise from road till late night. Was not able to sleep well

Customer review rating 4.5/5

Ssc Business - 27/05/2019 AccorHotels certified review

Windows were not sound proof. Lot of noise from road till late night. Was not able to sleep well

Dear Mr. C., Thank you for choosing our hotel for your recent stay in Aachen. We regret to read that your experience did not meet your expectations this time. May we suggest to book our Superior rooms facing the quiet courtyard for your next stay. These rooms have a preferred location and offer some more in-room amenities. We look forward welcoming you at the next opportunity. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Nice stay as usual

Customer review rating 4.5/5

Lawrence Business - 24/05/2019 AccorHotels certified review

Quiet room , good breakfast , nice hotel & pleasant staff.

Dear Mr. G., Thank you for your vistit in our hotel and your review after your last stay. We are pleased to read that you spent a pleasant time in our hotel. Please leave a comment in the booking if your preferred bed type should not be available. Normally hotels try to make the preferences possible. We look forward welcoming you again in June and allocated a room with a double bed already. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…
Customer review rating 4.5/5

Tapas P. Business - 17/05/2019 AccorHotels certified review

The location, rooms, cleanliness is absolutely good. But small things in the romms could have made it better i.e, Dental kit, A moisturizer, A complimentary water bottle.

Another perfect Accor experience

Customer review rating 4.5/5

Eric Couples - 06/05/2019 AccorHotels certified review

Throughout our various stays with the Accor group in Europe, the Novotel Aachen was perfect. Loved hitting the bar and getting some cocktails. Onsite parking was spot on the mark don't forget to visit the hot spas

Dear Mr. W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again . Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Stressfree

Customer review rating 4.5/5

Sk Couples - 01/05/2019 AccorHotels certified review

The stay itself was very comfortable, want to thank the team for helping us out with things we left behind promptly and also help followup the tracking of the post. Very grateful for all the help

Dear Ms. K., We very much appreciate your comments regarding your stay at the Novotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

All nice except de bed

Customer review rating 4.5/5

Anonymous Couples - 24/04/2019 AccorHotels certified review

A pleasurable hotel, very kind people to help you, nice breackfast. It was a pity we were offered an upgrade without mentioning the bed is smaller than average. There was a nice senseo koffie machine in room but we missed a simple boiler for thee

Very good experience

Customer review rating 4.5/5

Horia Families - 23/04/2019 AccorHotels certified review

From the beginning everything was very good, parking in the hotel garage, fast check in, complementary drinks and fast internet connections. Large room, spotless and well maintained. Very good breakfast and nice cocktails in the evening. The staff was extremely helpfully and the entire experience was very good.

Dear Mr. I., Thank you for the great review of our hotel! We are glad that you enjoyed your stay. I will forward your feedback to my colleagues and hope to see you again. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Mr G A.

Customer review rating 4.5/5

Mr G. A. Families - 22/04/2019 AccorHotels certified review

It was very good experience we use to come that hotel for the last 13 years and every time when we arrive it’s getting better and better. Such as decoration, cleanse, the break fast and above all the staff are so friendly big thank to receptions staff and breakfast lobby staff too.

Good old Novotel Aachen City

Customer review rating 4.5/5

Brian Couples - 19/04/2019 AccorHotels certified review

As we are used to a reliable efficient comfortable hotel very well placed

Excellent location to reach the center by walk

Customer review rating 4.5/5

Wiles Families - 19/04/2019 AccorHotels certified review

The location of novotel hotel is perfect. The center of the city is to reach within 5 minutes. The central bus station is across from the hotel. Parking is available in the under ground. Hotel stuffs are very friendly and helpful. Room is not big but sufficient and clean. The toilet is separated from the bath room and there is no possibility to wash, this is not comfortable.

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