Hotel - Novotel Aachen City
Novotel Hotel Novotel Hotel

Novotel Aachen City Hotel

4.0/5 982 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 92.00 EUR Non member rate
From 87.40 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioning
  • Airport shuttle
    • COLOGNE/BONN (Paying)
    • DUSSELDORF (Paying)
    • MAASTRICHT/AACHEN (Paying)
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange

Leisure and activities

  • Fitness centre
  • Sauna
  • Babysitting on request
  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 154 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 109 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 1,620 reviews

Our guest reviews for Novotel Aachen City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 982 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Suzy Families - 07/11/2018 AccorHotels certified review
« Great hotel nearby the city center »

The staff was were great with the kids. They made us feel like home. The only bad point was the fact that they didn't foreseen any alternative for cow milk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. N., We very much appreciate your comments regarding your stay at the Novotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are pleased to offer our guests soy milk for breakfast, but we need to have an information 2-3 days in advance. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

M. Couples - 06/11/2018 AccorHotels certified review
« Novotel Aachen is good and it should be much better »

The exterior design is fantastic. The service and staffs are excellent. Room temperature control, bed and pillows are also good. tea facilities was also nice. Now the ares of improvement: -the room design is a catastrophe. The bathroom and toilets are poles apart. If the guest need water in the toilet, then its a disaster! because s/he must walk down through the room to the other end for the bathroom -just for some water! Who have desinged such a mess!! -the entry to every room is so narrow that its not possible two people to cross each other. -the breakfast area is also too small, too chaotic. The choices are also limited. there is no fresh cheese for breakfast! no waffle making facilities... too boring.

Haider Couples - 06/11/2018 AccorHotels certified review
« Novotel Aachen is OK, but needs improvement »

-the room design is a catastrophe. The bathroom and toilets are poles apart. If the guest need water in the toilet, then its a disaster! because s/he must walk down through the room to the other end for the bathroom -just for some water! Who have designed such a mess!! -the entry to every room is so narrow that its not possible two people to cross each other. -the breakfast area is also too small, too chaotic. The choices are also limited. there is no fresh cheese for breakfast! no waffle making facilities... boring.

Gabriella Families - 05/11/2018 AccorHotels certified review
« Family room a bit small »

Our stay was amazing, welcoming receptionist gave presents for my children. Room is clean however a bit crowded with the open sofa-bed. Breakfast has a huge selection of different meal options. Fitness area is well equipped.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs T., We very much appreciate your comments regarding your stay at the Novotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Anonymous Business - 03/11/2018 AccorHotels certified review
« Very satisfied »

Hotel is clean. Good location. Very helpful staff.

Martin M. Families - 02/11/2018 AccorHotels certified review
« Really comfortable »

Hotel is well situated. Parking charge is not unreasonable. Restaurant is overpriced for the area and the €15 breakfast is ridiculous

Imme Families - 01/11/2018 AccorHotels certified review

Rooms were clean and ordered, all was as expected, up to Novotel standard. Staff were very nice and friendly. Bar lounge was also nice.

Anonymous Business - 30/10/2018 AccorHotels certified review

Overall good - no problems experienced

Thys P. Business - 27/10/2018 AccorHotels certified review
« Good atmosphere and save. I feel comfortable »

Good place to stay. Close to university and buss 33 was close. Room was good. I wish I had know that the mini bar was included in the excecitive room. No one told me.

Hassen A. Solo - 19/10/2018 AccorHotels certified review
« Thank you for the nice welcome »

Great stay love the location and the staff are great. Thank you

Gabor Business - 18/10/2018 AccorHotels certified review
« great room and service »

comfortable room, good sleep and great breakfast

Dolly Couples - 12/10/2018 AccorHotels certified review
« Excellent hotel »

Large quiet and comfortable room downtown. Nice staff. Easy parking.

Stefan Families - 06/10/2018 AccorHotels certified review
« Nice atmosphere »

Enjoyed to stay in the hotel

Sarat C. Business - 29/09/2018 AccorHotels certified review
« Great Stay, Excellent service »

Very cooperative, attentive, prompt, courteous and well trained staff. It was a very comfortable stay. Rooms were very good. Bathroom a tad small. Maintenance very good. Food was reasonably prices. The highlight of the stay was the prompt service and responsiveness. Loved it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarat Chandra C., We very much appreciate your comments regarding your stay at the Novotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

H. Friends - 23/09/2018 AccorHotels certified review
« alles ok »

alles ok

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr H., herzlichen Dank für die gute Bewertung die Sie unserem Hotel gegeben haben. Es freut uns sehr, dass Ihnen der Aufenthalt bei uns gefallen hat und Sie eine schöne Zeit in Aachen verbracht haben. Wir hoffen, Sie demnächst einmal wieder bei uns begrüßen und mit unserem charmanten Service verwöhnen zu dürfen! Mit den besten Grüßen aus Aachen Kevin Frankiewicz Front Office Manager P.S. Online buchen bei novotel.com. lohnt sich mehrfach: Sie profitieren von der Novotel Best-Preis-Garantie, sammeln Le Club Accorhotels Punkte und sparen mit unseren Angeboten und Aktionen. Probieren Sie es am besten jetzt gleich. Oder wann immer Sie wünschen. Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Eugenia Friends - 19/09/2018 AccorHotels certified review
« Highly reccomended! »

Very pleasant stay, friendly and helpful staff, fast internet. All the facilities we needed were available and the room was comfortable and relatively spatious, which was good because we were on a stressful business trip, so it was helpful to have the possibility to be in a nice space which helps to relax and focus on work. Highly recommended!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms C., We very much appreciate your comments regarding your stay at the Novotel Aachen City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

T.d. Business - 18/09/2018 AccorHotels certified review

Clean, comfortable, efficient... as usual at Novotel Aachen :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for the grat review of our hotel. We appreciate your good rating and look forward to welcoming you back at the next occasion. Kind regards, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Sandrine L. Business - 13/09/2018 AccorHotels certified review
« My home away from home »

I'm traveling to Aachen almost every week and I'm always fully satisfied while staying at the Novotel Peterstrasse. The hotel is comfortable and well equiped, and the staff firiendly and helpful. I really won't go anywhere else!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs L., Thank you for your great review and your kind words. We appreciate your loyalty very much. To help you with the online check-in, I need to know if you do not receive the invitation for it or if you receive it and you cannot complete it. Once I received your reply, I will inform our technical support team. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Ghazwan A. Families - 10/09/2018 AccorHotels certified review
« Mr Ghazwan A. »

It was one of the fabless time to stay at Novotel Aken city big thanks to staff the two ladies at reception, Oliver and bar man Dennis and chef Qusay and Markus. Thank you all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Al Muqdadi, Thank you very much for your vistit and your great review of your stay. We are delighted to read, that you enjoyed your visit and have forwarded your comments to the mentioned colleagues. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Anonymous Business - 08/09/2018 AccorHotels certified review
« Comfortable and relaxing.e »

Efficient and friendly reception. The room was clean and comfortable. My only negative comment relates to the small size of the toilet and bathroom.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 92.00 EUR Non member rate
From 87.40 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates