Novotel Aachen City Hotel 4 stars

TripAdvisor rating 4.0/5 1,042 reviews
Novotel Aachen City
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+ 25 Services
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Room 1

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • The historic city center is within walking distance

  • Varied buffet breakfast at our international restaurant

  • Spacious rooms with sofa, WiFi and tea and coffee-making facilities

  • Fitness studio with steam bath and views over the city

  • Family Friendly

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioning
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on request
  • Bike rack facilities
Business services
  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Aachen City

Peterstrasse 66
52062
aachen
germany

Tel: +4924151590

Fax: (+49)241/5159599

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS 1, 11, 21 :   BUS 1, 11, 21 BUSHOF

  • BUS 46, 56 :   BUS 46, 56 BUSHOF

  • By plane

    COLOGNE/BONN At 75km / 46.61 miles - Shuttle paying

  • By plane

    DUSSELDORF At 80km / 49.71 miles - Shuttle paying

  • By plane

    MAASTRICHT/AACHEN At 35km / 21.75 miles - Shuttle paying

  • By helicopter

    MAASTRICHT AACHEN At 20km / 12.43 miles

  • By car

    A 544 AACHEN EUROPA At 1km / 0.62 miles

  • By train

    HAUPTBAHNOF AACHEN At 2km / 1.24 miles

GPS :50.777675, 6.09233

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Standard room with 1 double bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Executive Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

NOVO² BAR, LOUNGE AND EATERY

Type of cuisine: Bistro

The restaurant opens at 6.30am for our breakfast buffet. Following breakfast, we serve both dishes from around the world and regional specialties through to midnight. The restaurant features a modern atmosphere and is air-conditioned.

Lunch

11:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO2 BAR, LOUNGE & EATERY

Photo non contractuelle / Strictly non binding

Our air-conditioned hotel bar is a popular place to wind down at the end of the day over a glass of wine or your favorite cocktail and chat to other guests. We are open every day from 11am to 1am and can seat up to 30 people.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 300

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Aachen City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,330 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,042 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent Welcome plus very good room equipment

Customer review rating 4.5/5

Ge… Couples - 06/10/2019 AccorHotels review

We were very nicely welcomed and we also found equipment and room very well furnished.On top of that the noise from the main street was not at all disturbing because of excellent double glassed windows.

Perfect location

Customer review rating 4.5/5

Adu Friends - 20/09/2019 AccorHotels review

Located between the shopping mall and the Dom. Perfect location to visit and/or do some shopping. Parking under the hotel at a reasonable price. Very good breakfast.

Dear Aurelia D., We very much appreciate your comments regarding your stay at the Novotel Aachen City. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Excellent

Customer review rating 4.5/5

Mathys D. P. Business - 19/09/2019 AccorHotels review

Love the hotel and all the friendly familiar faces. Will never stay anywhere else in Aachen. Thank you.

Dear Mr. P., It was great seeing you two again! Thank you for your loyalty and we look forward to next time! Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Will stay there again

Customer review rating 4.5/5

Leo Business - 18/09/2019 AccorHotels review

Everything is perfect except the room keys were not working 3 times and we were be giving a room that is not we booked while checking in. Of course, all problems were fixed.

Customer review rating 4.5/5

Tobias Couples - 09/09/2019 AccorHotels review

missed the welcome drink, as a valued member you always get one

The lady in the restaurant was really helpful and nice.

Customer review rating 4.5/5

R B. Families - 05/09/2019 AccorHotels review

We often use this hotel as we have family living near Aachen. Last time the two gentlemen working in the restaurant and bar were extremely rude to my family and my sister. This really put us off staying with the hotel. We decided to give the hotel another chance and the lady in the restaurant was really helpful and nice, unfortunately I didn't get her name.

Excellent from the warm welcome at reception until the "see you next time" wave goodbey at checkout.

Customer review rating 4.5/5

Katrien Couples - 02/09/2019 AccorHotels review

Very relaxing. Great to see the great team of reception again. And of course the breakfast crew. There's only 1 minor thing I miss. You used to have cake for breakfast: a chocolate marble cake. The Novotel in Köln still serves this cake but I miss it in Aachen. Maybe it can come back?

Dear Mrs W., Thank you very much for your kind words. It was great seeing you again. I just spoke to my colleague Michaela from the kitchen, who is responsible for the breakfast buffet. Maybe you saw her already in her white cook uniform at the buffet. She bakes the marble cakes herself, but not every week. If you book early enough next time, she will bake you a fresh cake. She needs four to five days in advance to arrange it. We look forward seeing you again soon! Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Very pleasant.

Customer review rating 4.5/5

Anonymous Business - 02/09/2019 AccorHotels review

I found service quality and flexibility as I expected for my business trip.

Great room great service

Customer review rating 4.5/5

Anonymous Business - 31/08/2019 AccorHotels review

This time my Room was amazing (and next to the gym). Check in and check out super professional and easy. Employees really nice, competent and friendly; they make you feel unique Special mention to the two employees at the reception on Friday morning (August 30): they are the best! Food was fresh and diverse. It’s a pity the hotel was fully booked : in line at the breakfast buffet

房间入口始终有难闻气味。The room smelt badly around the entry.

Customer review rating 4.5/5

Ts Business - 31/08/2019 AccorHotels review

前台不错,早餐和晚餐好吃。就是房间气味难闻。The reception was friendly, the breakfast and dinner were good. However, the room smelt badly.

Fine hotel in central location

Customer review rating 4.5/5

Jaana K. Business - 30/08/2019 AccorHotels review

Premises and services were excellent. Reception was helpful and available. Breakfast was outstanding. Staff was nice, kind and professional. Only slight minuses were that key card deactivated twice and wifi was not working.

Very good....great staff

Customer review rating 4.5/5

Wilf H. Couples - 30/08/2019 AccorHotels review

Just a night but everything worked well

Customer review rating 4.5/5

Anonymous Families - 27/08/2019 AccorHotels review

We had a wonderful experience at the hotel - again. The friendliness and professionalism of the staff is the bass for this great experience.

My stay at the Novotel Aachen

Customer review rating 4.5/5

Ina D. Solo - 27/08/2019 AccorHotels review

It is always a great pleasure to stay at this excellently run hotel. The staff are absolutely marvellous - they are supremely competent, friendly and caring, so that each stay is a "home from home", with the added luxury that you do not have to clean, make your own bed, prepare your food...

Very helpful staff, Nice environment, and good food.

Customer review rating 4.5/5

Anonymous Business - 26/08/2019 AccorHotels review

I very much enjoy the stay in your hotel. It was very good all round. The reception staff were very helpful and friendly.

Very satisfied

Customer review rating 4.5/5

Anonymous Business - 25/08/2019 AccorHotels review

Very satisfied

Excellent hotel ...

TripAdvisor rating 4.0/5

eljee1 Solo travel - 23/08/2019 TripAdvisor review

This is an excellent and reliable hotel: rooms ok, friendly staff, good restaurant, breakfast ok Only negative point: I booked this stay in may after registering for an offer to boost loyalty points for stays in august; I didn't get this points, got an evasive answer from the contact phone number of accor (not he hotel), sent two webmails, didn't get any answer!! Very, very poor customer service of accor!!!!

Great

Customer review rating 4.5/5

Anonymous Business - 21/08/2019 AccorHotels review

Really helpful that we could store our bikes in the luggage room Also great we could switch rooms

Hotel was clean and adequate for one night

Customer review rating 4.5/5

Gary C. Families - 18/08/2019 AccorHotels review

We stayed one night in a family room that was a little light for space, we were travelling with a dog and they made us very welcome.

Dear Mr. C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Our Executive rooms offer more space and are ideal for longer stays. We hope to see you again. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…

Really enjoyable experience!

Customer review rating 4.5/5

Ann D. Business - 18/08/2019 AccorHotels review

Everyone was very helpful. Room very comfortable. Breakfast good! Eatery excellent. Very useful having the computer in the lobby.

Dear Mrs D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again at the next occasion. Sincerely, Kevin Frankiewicz Front Office Manager h3… T. +4… F. +4…
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