Hotel - Novotel Aachen City
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Novotel Hotel

Novotel Aachen City Hotel

Peterstrasse 66 
52062  AACHEN
GERMANY

880 reviews
TripAdvisor Rating Based on 880 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Airport shuttle
    • COLOGNE/BONN (Paying)
    • DUSSELDORF (Paying)
    • MAASTRICHT/AACHEN (Paying)
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Horse riding  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 154 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 109 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,162 reviews

Our guest reviews for Novotel Aachen City

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 880 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 06/07/2017
« service and ratio quality/price can be improved »

room not properly cleaned

AccorHotels certified review
Waterloo Business - 01/07/2017
« It was a confortable stay at Novotel Aachen Hotel. »

Nice food and good atmosphere in the hotel. Just walking distance to histrical dome and old town. For the restaurant, more menue should be prepared. The selection for the dishes is limited.

AccorHotels certified review
Regular A. V. Friends - 30/06/2017
« Lovely city stay »

As a repeat visitor to this hotel, it is great to see familiar faces working there during my stay. As always, the hotel was clean, room had great facilities and very comfortable beds. Abundance of hot water and definitely enjoyed the buffet breakfast which is always a highlight especially on a lazy Sunday morning. Only real negative experience this time was that the taxi we asked to be booked for a certain time to take us to the main station wasn't booked as became evident when that time came and went but no vehicle appeared. Spoke to reception who checked with the company and then ordered one immediately for us - we made it to the station just in time to avoid running but it was a shame our original request was forgotten. We will definitely be back again later in the year and look forward to see the friendly faces again.

AccorHotels certified review
Anonymous Friends - 22/06/2017
« visiting Aachen »

Overall good, although a few negative issues were found

AccorHotels certified review
John B. Business - 16/06/2017
« Very comfortable stay »

extremely comfortable stay as usual, friendly and helpful staff

AccorHotels certified review
Brian B. Business - 16/06/2017
« Always neat and tidy with a very friendly atmosphere created by willing and able staff »

Always great staying at the Novotel, the staff are always very friendly and accommodating, the rooms are always clean and well proportioned.

AccorHotels certified review
Kirk Business - 16/06/2017
« good value for money »

friendly staff, sure value for money, good restaurant food quality, convenient parking

AccorHotels certified review
Rich Solo - 10/06/2017
« Very satisfied  »

Polite, pleasant, professional

TripAdvisor certified review
Family - 07/06/2017
« Missed opportunity »

Beware that parking is paid. Q-Park is the closest public and paid parking; this was not clear enough to me in advance (probably my mistake) so I had already parked at the Bushof. As I checked-in online 24 hrs in advance and indicated our arrival time would be between 8-11pm I would have appreciated if everything would have been smooth, but is was not. When we entered the designated room, it was dirty, so we needed to go back to the reception and got another room. No apologies were given, although we did get an upgraded room, which I appreciate. The next morning at checkout, the mistake had been transferred by the staff, but again, no apologies were expressed.

AccorHotels certified review
Smm Friends - 29/05/2017
« Clean, comfortable rooms and friendly staff. »

The one thing that annoyed us was the change in policy that some Novotel hotels have made to the welcome drink offered to silver card Accor holders. It seems that I am welcome but my husband is not. It seems a small gesture to make and does make a difference. If the cost is an issue, why not do what some Ibis do and restrict the offer to a soft drink, coffee or small beer?

AccorHotels certified review
Phil Families - 24/05/2017
« Comfortable hotel close to centre »

Very comfortable hotel close to the city centre although, opposite the bus station, there aren't too many attractions or pleasant restaurants right on the doorstep. Gym is small but decent and has a good view over part of the city

AccorHotels certified review
Denis P. Business - 19/05/2017
« Exactly as expected (very good) »

Friendly, welcoming, clean, exactly what I am looking for.

AccorHotels certified review
Songul M. Business - 18/05/2017
« Songul Maertens »

I am always so pleased to stay at your hotel. The staff is incredibly professional but also have nice humor. I feel like at home, even bein far away from my family.

AccorHotels certified review
Ahilan Business - 09/05/2017
« Not to happy with the experience.  »

The internet never worked in the room. Couldn't do any work at the place.

AccorHotels certified review
Anonymous Business - 04/05/2017

The most important: -Amazing bkfast buffet. -Comfortable bed and furniture Small details: -Bathroom poorly layed out with WC outside, and no proper show experience (no handle). -Relatively cold room. -Abnormal wait for check-out at 9am. Only one person at reception. -Early closure of bar/restaurant. No food after 10pm. -Slow internet connection

AccorHotels certified review
Anonymous Couples - 26/04/2017

Friendly, helpful staff ensure that your stay at this clean and pleasant hotel is a pleasure.

AccorHotels certified review
Anonymous Business - 24/04/2017

Staff was very friendly and knowledgeable. There was usually a smell of cigarettes even thought this was a non-smoking room.

AccorHotels certified review
Anonymous Couples - 15/04/2017

Your reception want to be told to deal with one customer at a time not two to three. We were given a different to the room we requested. Breakfast waiters were very abrut and thought food selection was poor and what was there was not what we have been used to on prevoius visits.

AccorHotels certified review
Anonymous Business - 29/03/2017

Nice hotel, Good breakfast Beds pillows a little annoying and uncomfortable

AccorHotels certified review
Anonymous Families - 29/03/2017

Nice stay. Everything was fine. Friendly staff.

Our most recent 20 reviews
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