Hotel - Novotel Aachen City
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Novotel Hotel

Novotel Aachen City Hotel

Peterstrasse 66 
52062  AACHEN
GERMANY

898 reviews
TripAdvisor Rating Based on 898 reviews
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From 89.00 EUR Non member rate
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Airport shuttle
    • COLOGNE/BONN (Paying)
    • DUSSELDORF (Paying)
    • MAASTRICHT/AACHEN (Paying)
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Horse riding  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 154 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 109 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,230 reviews

Our guest reviews for Novotel Aachen City

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 898 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 21/09/2017
« ALL GOOD... »

Nice hotel, nice team... But make sure the rooms allocated as premium are quite. Thanks to the staff who allocated us the 503. The staff is friendly! Keep this one for out next visits... Breakfast could be with more selections

AccorHotels certified review
Detlef L. Couples - 19/09/2017

I am a Le Club Accorhotels member, commonly Me and My Wife receive a glass of Sparkling Wine or Sekt as a Welcome Gesture. Not in the Novotel Aachen, which only gave us a voucher for one glass, I made a comment, but was told that this is what they do in the Novotel Aachen.

AccorHotels certified review
Anonymous Couples - 04/09/2017
« Great experience at this location »

This is a great hotel with a great staff members. They listeen to your needs and they try to help you. The rooms are clean and they have everything thatbyou need. The only small suggestion that Inwill add is to improve the parking directions. This is the only part that needs improvment. The rest is great.

AccorHotels certified review
Ina D. Business - 04/09/2017
« My Stay at the Novovel »

Very satisfied with my stay, have been in the hotel numerous times and it is just a home from home.

AccorHotels certified review
Paul M. Families - 01/09/2017
« Novotel Hotel Aachen - Nice, comfortable hotel to stay in »

MY family and I enjoyed staying at the Novotel in Aachen between the 24-28th Aug'17, and use it as a base whilst we visited the Belgium Grand Prix in Spa, Belgium. The staff were very helpful and pleasant, and the breakfast was very good throughout our stay.

TripAdvisor review
Family - 31/08/2017
« Ideal base for the Spa Formula 1 Grand Prix »

I stayed with my two adult sons over the 25-28th August weekend, and used this hotel as our base during the F1 Grand Prix weekend. The bedrooms rooms were a good size and the bathroom very clean. The Hotel provides a very good breakfast, however we felt that the evening meals in the bar were rather limited and overpriced price for a burger and chips. The hotel has an underground car park which you can access via a lift, but this is charged at an extra 14 Euros per night, and the hotel is located close to Aachen Bus Station and has many homeless people sitting in the surrounding streets, so not an area where you would feel comfortable about your daughter walking alone late at night.

AccorHotels certified review
Ghazwan A. Families - 30/08/2017
« Mr G A. »

It was fab and we had good time their.

AccorHotels certified review
David R. Business - 27/08/2017
« Usual Level of Service »

Service is always good and friendly. Might have expected an upgrade to my room as I am a Platinum card holder but no matter - maybe next time :)

AccorHotels certified review
Reg Solo - 17/08/2017
« good accommodation but dinner menu very poor »

I understand that there is a "new Concept" with regard to catering. I have stayed with you on previous occasions but founf that the dinner menu left a great deal to be desired as regards choice. If I was staying for a week i would find it hard to find a dish to suit.

AccorHotels certified review
Mr D. Business - 17/08/2017
« Mr D. »

Staff very friendly. Excellent bar and bar staff. Room always clean and tidy. Food of a good standard with a good range of food at breakfast. Tv only in german so would be nice if there was a couple of English speaking programs.

AccorHotels certified review
Adrian Friends - 14/08/2017
« Good for a short stay in Aachen »

It was a comfortable stay and the hotel staff were very efficient. The only downside was the wi-fi. Despite having the premium wi-fi it never worked. I reported it when I checked-out but was told that it was a common problem. It was not a problem this time as I was on holiday but I would be annoyed as a business traveller.

AccorHotels certified review
Keith A. Families - 09/08/2017
« Keith A. »

Very happy with the accommodation and hotel in general. My only comment would be for an offering of lighter meals in the bar/restaurant. The meals offered were excellent but there is no provision for a lighter meal or snack.

AccorHotels certified review
L.c Friends - 08/08/2017
« Very nice stay and sleep. »

Very nice stay. My neighbour was snoring amazingly loud that I could hear it and was bothered. The staff kindly handled the matter by looking for another room in the middle of the night. Finally, as no similar room was available in the same category, I was upgraded free of charge to a superior room. I slept very well in this new room.

AccorHotels certified review
Bob C. Business - 26/07/2017
« very professional and helpful staff. »

As a frequent guest of the hotel since the opening I have been extremely satisfied with the staff and management.

AccorHotels certified review
Charles M. Business - 23/07/2017

Internet signal is not strong and it logs off frequently. Otherwise I love this hotel. The staff are always very friendly and helpful.

AccorHotels certified review
Nd Business - 20/07/2017
« Good »

Beds a bit hard

AccorHotels certified review
Anonymous Business - 06/07/2017
« service and ratio quality/price can be improved »

room not properly cleaned

AccorHotels certified review
Waterloo Business - 01/07/2017
« It was a confortable stay at Novotel Aachen Hotel. »

Nice food and good atmosphere in the hotel. Just walking distance to histrical dome and old town. For the restaurant, more menue should be prepared. The selection for the dishes is limited.

AccorHotels certified review
Regular A. V. Friends - 30/06/2017
« Lovely city stay »

As a repeat visitor to this hotel, it is great to see familiar faces working there during my stay. As always, the hotel was clean, room had great facilities and very comfortable beds. Abundance of hot water and definitely enjoyed the buffet breakfast which is always a highlight especially on a lazy Sunday morning. Only real negative experience this time was that the taxi we asked to be booked for a certain time to take us to the main station wasn't booked as became evident when that time came and went but no vehicle appeared. Spoke to reception who checked with the company and then ordered one immediately for us - we made it to the station just in time to avoid running but it was a shame our original request was forgotten. We will definitely be back again later in the year and look forward to see the friendly faces again.

AccorHotels certified review
Anonymous Friends - 22/06/2017
« visiting Aachen »

Overall good, although a few negative issues were found

Our most recent 20 reviews
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