Hotel - Novotel Monterrey Valle
Novotel Hotel Novotel Hotel

Novotel Monterrey Valle Hotel

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3.5/5 315 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 1300.00 MXN Non member rate
From 1235.00 MXN Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 13h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Jogging track  (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 238 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 238 family rooms
  • 42 connecting rooms
  • Crib on request
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Crib on request
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 5,882 reviews

Our guest reviews for Novotel Monterrey Valle

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 315 reviews
AccorHotels certified review
Tulio D. N. Business - 14/10/2017
« Good, but many things to improve »

Good experience, excellent service and food, as well as a good environment. The only problem is that the rooms look old and some details are not taken care of. The sinkids in the bathroom had several stains, the a/couple did not work properly and the sink tube was not properly tighten.

AccorHotels certified review
Anonymous Business - 10/10/2017
« Agradable »

Un buen descanso

AccorHotels certified review
Us B. T. Business - 09/10/2017
« Friendly staff could imporve cleaniness »

The stuff at the hotel was extremely friendly and solved all issues that came up during my stay there. The rooms are very large and comfortable but my sheets were so old that had holds in them and the towels always had stains on them. Although it invited guests to save water by hanging the towels, every time I did, the towels were changed for new ones regardless. The area is convenient but it is very hard to walk anywhere from there.

AccorHotels certified review
Anonymous Business - 07/10/2017
« Excelentes »

Agradable

AccorHotels certified review
Martha Business - 07/10/2017
« excelente »

satisfactoria

AccorHotels certified review
Marisabel Business - 07/10/2017
« EXCELENTE »

MUY AMENA Y AGRADABLE

AccorHotels certified review
Lynn S. Families - 04/10/2017
« We didnt think the hotel itself was kept very clean. The staff were friendly though. »

Your Check in agent Daniel was very helpful and friendly- The staff were very good about our broken spanglish.

AccorHotels certified review
Anonymous Business - 02/10/2017
« Agradable »

Agradable.

AccorHotels certified review
Osiel P. Business - 02/10/2017
« Bad experience »

The mattress was disgusting. It is incredible a mattress without a cover, this is UNHEALTHY.

AccorHotels certified review
Ricardo Friends - 01/10/2017
« Customer Satisfaction Focus »

Bed is not comfortable Bar don't have table's games

AccorHotels certified review
Manuel Couples - 27/09/2017
« Regular »

Not impressed, the elevator system with the card is not good. We tried to go to another floor to visit a friend and we were not able to access that floor.

AccorHotels certified review
Julio Business - 27/09/2017
« Muy agradable »

Muy satisfactorio

AccorHotels certified review
Marco Couples - 26/09/2017
« Great location »

Great location as well as great service

AccorHotels certified review
X Business - 26/09/2017

No ponen crema corporal

AccorHotels certified review
Slt Couples - 26/09/2017
« Not worth the price »

The service was very slow and the buffet staff was not courteous. However, the staff at the reception and butlers were friendly. The room smelled like smoke, which is a big no-no for me. Not impressed with the facilities. I was expecting more for the amount I paid.

AccorHotels certified review
Alejandro V. O. Families - 26/09/2017
« gratificante »

placentera

AccorHotels certified review
Herbert L. Business - 23/09/2017

There was only one single detail, although, I give a lot weigh since I feel it's an abuse... On the menu, one of the options is Tuna Nicoise, I ordered it (room service), what a surprise!! it's canned tuna on a bed of greens. First of all, that's not what I expect from Novotel. Secondly, the price is between $15-20usd. Think about it.

AccorHotels certified review
David C. Business - 22/09/2017
« Nasty! Rooms were filthy dirty. And in the dining room, used napkins flipped over to look new and dirty silverware »

Again, terrible! One of the worst for the money spent. The first room was filthy, food on the floor and koolaid on the wall, hair on the bed and pillows. There were clothes left in the drawers from the previous person. Second room, dirty floor and hair all over. A needle was found on the floor and person boogers on the bathroom wall.

AccorHotels certified review
Chris G. Business - 22/09/2017
« Efficient service, friendly staff, good location »

I am a regular visitor to Monterrey and have found this hotel to be among the best when considering facilities, location, value for money and atmosphere. The staff are friendly, it has a nice pool and a gym, rooms are quite spacious and the breakfast is very good. I'll be staying here again.

AccorHotels certified review
Juan C. S. Friends - 19/09/2017
« Great service for great budget »

Great service from the staff. Room very clean. Facilities awesome.

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