Hotel - Novotel Mexico City Santa Fe
section.presentation.hotel.accorhotels
Novotel Hotel

Novotel Mexico City Santa Fe Hotel

Antonio Dovalí Jaime 75  Col Centro de Ciudad Santa Fe 
01210  Mexico City
MEXICO

223 reviews
TripAdvisor Rating Based on 223 reviews
See rates
Best price guarantee
From
From 1131.00 MXN Non member rate
From 1074.45 MXN Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 15h00
Check out up to 13h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed
  • Outdoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 148 rooms
  • 140 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 108 family rooms
  • 7 connecting rooms
  • Crib on request
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Crib on request
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,540 reviews

Our guest reviews for Novotel Mexico City Santa Fe

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 223 reviews
AccorHotels certified review
Pamela Families - 15/08/2017

Totalmente placentera.

AccorHotels certified review
Brl Business - 14/08/2017
« Close to acceptable »

The service in the restaurante is really slow, waiters just disappear for long periods of time.

AccorHotels certified review
Heber R. Business - 14/08/2017
« Not the best experience »

The Room's floor was too dirty, and dusty, general furniture looks too worn, restaurant the food was not the best, the front desk personnel was the only good, I receive a very good attention.

AccorHotels certified review
Mariana P. Business - 02/08/2017
« Confortable, clean, and friendly but room for improvement. »

The dry blower in the room kept on heating up and would shut down often. Need new ones. I called every day for items to my room.

AccorHotels certified review
Jessica S. Business - 31/07/2017
« a good experience »

hotel is nice, the personal is very polite and always willing to help.

AccorHotels certified review
Anonymous Business - 30/07/2017

SatisfactoriafasrisfactoriaDatos

AccorHotels certified review
Sandra Business - 29/07/2017
« CP »

Confortable

AccorHotels certified review
J. B. Business - 21/07/2017
« Great Facilities »

Great Facilities, bedroom and friendly staff.

AccorHotels certified review
N Business - 17/07/2017
« 2 visit and not the last one »

This hotel was recommended by a work colleague and this is my second stay. My best review is that I´d stay there next if my business travels bring me again to that part of Mexico City. Hotel and service are good value for money. Buffet breakfast is nice and facilities overall are great. Staff are friendly and welcoming.

AccorHotels certified review
Diego Couples - 12/07/2017
« Adecuate »

It was a little outdated for the zone. I could have found similar prices in the internet for the location with more modern amenities and furniture (structure). I found everything ''ok'' , really enjoy the location with the restaurants and near by shops. One thing did stand out. The towels were reallyyyyyyyy worneddddddd out, I spotted one with pink color from previous use and one with the edges torn. Good service and attention. I would stay there again if the price is right but not be impressed and would only recommend it for its location and good price.

AccorHotels certified review
Paul A. Families - 07/07/2017
« Friendly and accommodating »

Everything was very nice. The only drawback is that the hotel is located far away from areas of tourist interest. I was visiting for a wedding that took place nearby, though, so the location was not a major detraction. However, a shuttle from the hotel to a central area in the city might be a good idea.

AccorHotels certified review
Daiva Business - 06/07/2017
« The helpful staff, good food. »

Rooms are well maintained, only shampoo and shower gel were not enough.

AccorHotels certified review
Carlos A. M. Couples - 06/07/2017
« Not good enought for a Novotel »

Regular, just that. Breakfast lacks of many basic things that are present even in some ibis: non-fat yogurt, whole wheat bread (was present only some days), oatmeal. Also, the kitchen area needs to be more closed, since all our chlotes were impregnated with the smell of food! Pillows are just horrible blocks of low quality fabric!

AccorHotels certified review
Alain Business - 27/06/2017
« Excellent business moment »

Hotel well situated close to my mexican office recent room well equiped good service that has solved 2 small issue in few minutes, perfect-!

TripAdvisor review
Business - 27/06/2017
« Excellent business moment »

Excellent business trip I had 2 small issues that have been solved in few minutes so perfect! hotel very clean and well situated close my Mexican office breakfast was great rooms are rent and well equiped

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Mexico City Santa Fe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Napoleon Flores Mares General Manager

AccorHotels certified review
Mike H. Business - 25/06/2017
« Work »

OK...not great but not the worst

AccorHotels certified review
Judy C. Business - 25/06/2017
« Very satisfactory »

Very satisfactory. Everyone was very helpful even though I only knew a small amount of Spanish.

AccorHotels certified review
Romeo Business - 24/06/2017
« very good »

all the attention of the employees was great

AccorHotels certified review
Anonymous Families - 21/06/2017
« It was ok, nothing great »

We had to call front desk two days to have room cleaned. On Sunday, it was not done until after 5PM

AccorHotels certified review
Anonymous Business - 19/06/2017
« practico »

everything good

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 1131.00 MXN Non member rate
From 1074.45 MXN Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 12 km ibis Styles Mexico Zona Rosa
ibis Styles Mexico Zona Rosa Hotel
From
From 1091.59 MXN Non member rate
From 1037.01 MXN Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 14 km ibis Mexico Alameda
ibis Mexico Alameda Hotel
From
From 800.92 MXN Non member rate
From 800.92 MXN Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 27 km ibis Mexico Perinorte
ibis Mexico Perinorte Hotel
From
From 658.04 MXN Non member rate
From 625.14 MXN Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in Mexico City
See rates