Hotel - ibis Monterrey Valle
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Monterrey Valle Hotel

3.5/5 321 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 881.51 MXN Non member rate
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 13h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Babysitting on request
  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
See all services

Hotel location

Our rooms

  • 105 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 8 connecting rooms
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,753 reviews

Our guest reviews for ibis Monterrey Valle

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 321 reviews
Carlos M. Business - 15/09/2018 AccorHotels certified review
« Placentera »

Totalmente placentera

Our hotel has responded to the review
Our hotel has responded to the review

Estimado huésped: Muchas gracias por su preferencia y por tomar el tiempo para compartir sus comentarios. Me complace de manera especial que haya decidido elegirnos como sus anfitriones en su visita a la Ciudad de Monterrey, es la mejor forma de reconocer nuestro compromiso con hacer una experiencia relajante y cómoda en cada una de sus estancias. Lo esperamos con las puertas abiertas para que disfrute de otra maravillosa estancia. Beatriz Velázquez C. Gerente General

Jose C. Friends - 07/09/2018 AccorHotels certified review
« Practico »

satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Estimado huésped: Muchas gracias por su preferencia y por tomar el tiempo para compartir sus comentarios. Me complace de manera especial que haya decidido elegirnos como sus anfitriones en su visita a la Ciudad de Monterrey, es la mejor forma de reconocer nuestro compromiso con hacer una experiencia relajante y cómoda en cada una de sus estancias. Lo esperamos con las puertas abiertas para que disfrute de otra maravillosa estancia. Beatriz Velázquez C. Gerente General

Javier M. S. Business - 03/09/2018 AccorHotels certified review
« Bad experience »

The experience was very unpleasant,

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest Thank you for taking the time to tell us about your experience at the ibis Monterrey Valle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Beatriz Velázquez C. Gerente General

Anonymous Business - 30/08/2018 AccorHotels certified review

Placentera

Our hotel has responded to the review
Our hotel has responded to the review

Estimado huésped: Muchas gracias por su preferencia y por tomar el tiempo para compartir sus comentarios. Me complace de manera especial que haya decidido elegirnos como sus anfitriones en su visita a la Ciudad de Monterrey, es la mejor forma de reconocer nuestro compromiso con hacer una experiencia relajante y cómoda en cada una de sus estancias. Lo esperamos con las puertas abiertas para que disfrute de otra maravillosa estancia. Beatriz Velázquez C. Gerente General

Mariluz Business - 26/08/2018 AccorHotels certified review
« Normal »

Tranquila

Our hotel has responded to the review
Our hotel has responded to the review

Estimado huésped: Muchas gracias por su preferencia y por tomar el tiempo para compartir sus comentarios. Me complace de manera especial que haya decidido elegirnos como sus anfitriones en su visita a la Ciudad de Monterrey, es la mejor forma de reconocer nuestro compromiso con hacer una experiencia relajante y cómoda en cada una de sus estancias. Lo esperamos con las puertas abiertas para que disfrute de otra maravillosa estancia. Beatriz Velázquez C. Gerente General

Felipe Business - 26/07/2018 AccorHotels certified review
« regular »

regular

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Huésped, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Beatriz Velázquez C. Gerente General

Anonymous Business - 13/07/2018 AccorHotels certified review
« Agradable »

Confortable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado huésped: Muchas gracias por su preferencia y por tomar el tiempo para compartir sus comentarios. Me complace de manera especial que haya decidido elegirnos como sus anfitriones en su visita a la Ciudad de Monterrey, es la mejor forma de reconocer nuestro compromiso con hacer una experiencia relajante y cómoda en cada una de sus estancias. Lo esperamos con las puertas abiertas para que disfrute de otra maravillosa estancia. Beatriz Velázquez C. Gerente General

Ismael T. Business - 08/07/2018 AccorHotels certified review
« Yust what i need for a bed and breackfast hotel. »

nice, cousi, and extreamly confortable the beds, there is only one thing i could ask, a water bottle on the room, there is so many heat out side, and there is no water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Beatriz Velázquez C. Gerente General

Dr. D. S. Business - 29/06/2018 AccorHotels certified review
« AS ALWAYS...FELT AT HOME »

I ALWAYS ENJOY MY STAY IN THIS HOTEL...STAFF....AND COMFORT ARE EXCELLENT.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David S., We very much appreciate your comments regarding your stay at the ibis Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Velázquez C. Gerente General

Rafael R. Business - 20/06/2018 AccorHotels certified review
« regular »

regular

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Huésped, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Beatriz Velázquez C. Gerente General

Anonymous Families - 11/06/2018 AccorHotels certified review
« Cómoda »

Confortable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado huésped: Muchas gracias por su preferencia y por tomar el tiempo para compartir sus comentarios. Me complace de manera especial que haya decidido elegirnos como sus anfitriones en su visita a la Ciudad de Monterrey, es la mejor forma de reconocer nuestro compromiso con hacer una experiencia relajante y cómoda en cada una de sus estancias. Lo esperamos con las puertas abiertas para que disfrute de otra maravillosa estancia. Beatriz Velázquez C. Gerente General

Anonymous Solo - 04/06/2018 AccorHotels certified review
« Good... »

Good experience, good service... just I would liked to have a small fridge at my room, that’s would be perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Beatriz Velázquez C. Gerente General

Anonymous Solo - 29/05/2018 AccorHotels certified review
« practico »

practico

Our hotel has responded to the review
Our hotel has responded to the review

Estimado huésped: Muchas gracias por su preferencia y por tomar el tiempo para compartir sus comentarios. Me complace de manera especial que haya decidido elegirnos como sus anfitriones en su visita a la Ciudad de Monterrey, es la mejor forma de reconocer nuestro compromiso con hacer una experiencia relajante y cómoda en cada una de sus estancias. Lo esperamos con las puertas abiertas para que disfrute de otra maravillosa estancia. Beatriz Velázquez C. Gerente General

Ricardo Couples - 29/05/2018 AccorHotels certified review
« Excellent price-quality relationship »

Everything was good. The only thing I would improve is to open the parking lot for guest access (instead of having to use valet parking)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ricardo P., We very much appreciate your comments regarding your stay at the ibis Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Velázquez C. Gerente General

Fer Couples - 28/05/2018 AccorHotels certified review
« Stay in Monterrey »

I didn't like the floor in the room. It made me feel that the whole hotel was old. In general the hotel feels old and somehow not clean enough. Breakfast was very good, however milk was not conserved at the temperature it should in the buffet bar. I loved the parking service and all the personell was really friendly!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria Fernanda A., Thank you for taking the time to tell us about your experience at the ibis Monterrey Valle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Beatriz Velázquez C. Gerente General

Armando Business - 23/05/2018 AccorHotels certified review
« Great »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Estimado huésped: Muchas gracias por su preferencia y por tomar el tiempo para compartir sus comentarios. Me complace de manera especial que haya decidido elegirnos como sus anfitriones en su visita a la Ciudad de Monterrey, es la mejor forma de reconocer nuestro compromiso con hacer una experiencia relajante y cómoda en cada una de sus estancias. Lo esperamos con las puertas abiertas para que disfrute de otra maravillosa estancia. Beatriz Velázquez C. Gerente General

Eliseo Couples - 21/05/2018 AccorHotels certified review
« Great »

Excelente

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest We very much appreciate your comments regarding your stay at the ibis Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Velázquez C. Gerente General

Janet L. Friends - 16/05/2018 AccorHotels certified review
« good customer service »

very good and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear janet l. flores, We very much appreciate your comments regarding your stay at the ibis Monterrey Valle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Velázquez C. Gerente General

Anonymous Business - 11/05/2018 AccorHotels certified review
« Lowest quality experience »

I have to admit that fares are affordable and service at front desk is agile. I also think my experience was extremely poor because of the following reasons: 1) My room was not clean. I found human hair on my bed and dust. On the bathtub doors did not sealed properly and lots of water spilled out to the bathroom floor. 2) Breakfast is very cheap but food was not fresh. I barely ate bread 3) On my way back to the room on the morning (after breakfast) floor was wet (near the elevators) and I almost fall. I have stayed on Novotel (right next to Ibis) and I have decided not to stay at Ibis anymore.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to tell us about your experience at the ibis Monterrey Valle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Beatriz Velázquez C. Gerente General

Luis P. Business - 01/05/2018 AccorHotels certified review
« So so Cheap but need improve »

The price is good, the location is excellent, but the room have a electrical problems, the diversity of television channels in limited, the internet is slow and lack lighting in the rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Beatriz Velázquez C. Gerente General

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