Hotel - Novotel Paris Centre Eiffel Tower
Novotel Hotel Novotel Hotel

Novotel Paris Centre Eiffel Tower Hotel

3.5/5 5,195 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 165.00 EUR Non member rate
From 156.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Boat excursions
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30
  • Snack & beverage machine

Business services

  • 36 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 764 rooms
  • 100% non-smoking hotel
  • 17 rooms for people with reduced mobility
  • 233 family rooms
  • 154 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Internet access via Fiber Optics
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 9,488 reviews

Our guest reviews for Novotel Paris Centre Eiffel Tower

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 5,195 reviews
Dr A. S. Business - 11/12/2018 AccorHotels certified review
« Amazing stay in Paris. Will always chose the Novotel Eiffel Hotel »

I always stay in this hotel. It is just perfect for my business needs and location. Service is always excellent and so is the location. Great rooms and internet service Looking forward to going back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anraj S., What a pleasure to read your comment ! Thank you very much for taking the time to write it. The entire team of the Novotel Tour Eiffel has been delighted to welcome you and we are truly happy to read that your stay has been "amazing". Thank you very much for highlighting the excellent service. The team does its best to make your stay a success and make you live an unforgettable experience. We would love to welcome you again if you come back to Paris ! Gwendal Besnard Communication Manager

Jesus Business - 10/12/2018 AccorHotels certified review
« Bussiness travel »

Great hotel with a fantastic location and views

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jesus C., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback from our Le Club members. Your positive feedback is a nice reward for the Novotel Tour Eiffel team Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

Christine T. Business - 06/12/2018 AccorHotels certified review
« I came for a seminar entertained very well food etc.Room correct but only 4 stars. »

No complaints room correct glad to see one could make a cup of tea in room,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine T., It is always a pleasure to receive positive feedback. We are glad that you enjoyed staying in one of rooms renovated this year. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

Henry S. Couples - 04/12/2018 AccorHotels certified review
« Birthday Stay »

Stayed at Novotel Paris Centre Tour Effiel to celebrate wife's birthday. Friendly and professional service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henry S., What a pleasure to read your positive feedback, we always strive to provide a superior experience when our guests come for a special event and we succeeded ! Thank you very much and we hope to welcome you back soon. Sincerely, Gwendal Besnard Communication Manager

Anonymous Business - 04/12/2018 AccorHotels certified review
« comfortable. »

The room was great, just what I asked for. However, the sink didn't drain well. I explained this twice and it still didn't drain. Oh well. I was not excited about the handicapped access in the basement. I never did understand how to "call" someone so they could let me in. I never had to wait long, so it was okay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHANNA R., We appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. We take into consideration your feedback regarding the disabled access in the basement. We have to improve the experience and indeed, i will share it with our engineering director. Thank you again for sharing your experience, and we hope to welcome you back in the future. Sincerely, Gwendal Besnard Communication Manager

Guest Couples - 04/12/2018 AccorHotels certified review
« nice »

location is good, lake of facilities, not clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Asher T., We appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel and the location. However, we would like to present our apologies if the room was not up to your expectations. We take seriously in consideration your feedback to improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be perfect. Sincerely, Gwendal Besnard Communication Manager

Sonia B. Families - 02/12/2018 AccorHotels certified review
« satisfeito »

agradable

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Sonia b. Pereira, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que usted haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Gwendal Besnard Communication Manager

William Couples - 02/12/2018 AccorHotels certified review
« Great location »

Near to eiffel tour. Near to metro and RER. Staff was friendly and help at both reception & concierge. Room size was good although the layout is strange. Great view of seine river. A list of the tv channels will be great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William N., We very much appreciate your comments regarding your stay with us. Thank you very much for your nice feedbacks regarding the friendly team and the view ! We hope to welcome you back very soon and we wish a nice end of the year. Sincerely, Gwendal Besnard Communication Manager

Business - 29/11/2018 TripAdvisor review
« SEJOUR au Novotel Eiffel »

No specific caring for Platinium members in this hotel, they should give more attention. Was not a good experience for me, Service should be standardised it should not depend on who you met at the resception to deal with

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for your feedback following your stay with us. We are deeply sorry and we present our sincerest apologies. Indeed, we do propose a specific caring for our Le Club members: We offer a welcome drink (from Silver to Platinum). Every members can enjoy a VIP breakfast at the bar of the hotel (from Silver to Platinum).. The reception and housekeeping managers take care to upgrade the room (following availability) and propose specific amenities (Gold and Platinum). Would you please contact us by email and give us your booking details (h3546-co@accor.com) ? Best regards, Laurent Mauguit

Jacqueline Families - 27/11/2018 AccorHotels certified review
« Ok »

Not great! House keeping was non existent they came round to late! 5pm. Paper cups not great! Not enough tea or coffee we brought our own and the bathroom was warn and dated. We emailed whist on site and had no reply. I would stay again and unfortunately I won’t be recommending the hotel! Staff when checking in was helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacqueline B., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I We would like to present our sincerest apologies as our goal is to provide a superior service for every customer and we did not meet our normal standards. In the aim to improve the housekeeping service, I will share your feedback with our housekeeping manager. This is also with a great pleasure that we receive your nice comments regarding your helpful staff. I am sure that this feedback will serve as an encouragement It would be a great pleasure having the opportunity to welcome you back in the future. I invite you to contact me for a new booking. I will be able to seize the opportunity offering you a superior experience. Gwendal Besnard Communication Manager

Steven C. Families - 24/11/2018 AccorHotels certified review
« Best Paris Hotel close to Eiffel Tower for your money »

Very large and clean Room within walking distance to Eiffel Tower

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gwendal Besnard Communication Manager

Business - 24/11/2018 TripAdvisor review
« No value for money! »

300 euro for a room with a lot of defects:- heating not working properly (cold in the evening/morning!)- mattress far too hard- very poor hairdryer- no desk lamp (I asked for one but they brought a standing lamp = no good!)- poor overall lighting and interior- one wall lamp making a constant, irritating noiseThe hotel should really feel ashamed charging so much money!I will never come back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We thank you for choosing our hotel and for taking the time to share your experience. We regret to read the inconveniences you faced during your stay and please accept our sincerest apologies. Please rest assured that the situations in your room are completely unusual, particularly for the heating as the system is totally new. Our mattress is the latest concept of the Novotel brand and has been developed to provide personalized comfort for all. We propose a desk lamp in every rooms of the hotel. Would you please contact our guest experience manager by email to give us your booking details (h3546-co@accor.com). It will allow us to check your room and replace the hairdryer. We do hope to have another opportunity to welcome you back in the future. Laurent Mauguit

Karen Business - 22/11/2018 AccorHotels certified review
« good catering, client friendly, clean »

bit too noisy and very busy (elevators availability)

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAREN G., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gwendal Besnard Communication Manager

C. Families - 22/11/2018 AccorHotels certified review
« Fantastic Stay »

No more to expect. Perfect View with hint of tour eiffel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ko Eun C., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback from our Le Club member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

L L. Families - 20/11/2018 AccorHotels certified review
« comfortable room and helpful staff »

The hotel is located close to major attractions. It’s room is comfortable. The staff are helpful to us when booking trips. We would definitely stay at the hotel again when returning to this city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laurence l., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback, particularly when this is about our "helpful" staff. I will share your comments with our team. I am sure that this feedback from a Le Club Member Silver will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

Anonymous Business - 19/11/2018 AccorHotels certified review
« mice in the bar »

mice in the bar, terrible customer service, dirty hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GIORGIO P., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Indeed, would you please give me more details about your experience with the team ? (h3…) We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

Tracey Business - 18/11/2018 AccorHotels certified review
« Ms »

Awesome!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey I., Thank you for the great review of our hotel! We are glad that you enjoyed your "awesome" stay and hope to see you again very soon. Sincerely, Gwendal Besnard Communication Manager

Kate B. Business - 15/11/2018 AccorHotels certified review
« Disappointing »

The problems started at check in, there was a problem regarding payment of a couple of my colleagues rooms and the staff were unhelpful and pretty rude. There were also problems with a couple of colleagues rooms - shower door hanging off, safe wouldn’t open, bugs in the bathroom and ants in the bedroom. Food wasn’t great and it was very difficult to get vegetarian food (despite having submitted dietary requirements in advance), people were just pointed towards the salad table. Overall really not impressed and wouldn’t stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kate B., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We do strive to provide a superior service experience for every customer; therefore your feedback is very important to us and will be share with the restaurant manager as well as the reception manager. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

Florencia O. Families - 14/11/2018 AccorHotels certified review
« Complains »

To the management, I am writing you to let you know that our stay in Novotel Paris Center Eifle Tour on November 9-11, 2018 in room 912. was very unsatisfactory. First night, we cannot open the safe because of technicality. it took us 4 request calls before the staff responded to our request to unlock the safe. Second night The water leaked from the shower room to the bedroom carpet. When we woke up very early morning we noticed carpet was soaked with water. It was very unsanitary and inconvenient especially we have kid with us. Our stay made us very uncomfortable and unsatisfactory. I can provide pictures if necessary. Thank you, Florencia J O.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Florencia O., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sincerely sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have already ordered a new safe and ou engineering team is solving the leak to prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore we will offer you 2000 Le Club points on your loyalty account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

Mr &. M. P. Couples - 14/11/2018 AccorHotels certified review
« Could have been better. »

On arrival into our room we found that the room had a very bad odour throughout our stay which wasn’t extremely nice. Also our safe which we needed to put our valuables in,was already locked when we came in so we rang reception to ask if they could sort it and they were not very helpful. They said to just leave valuables in an envelope in reception and they will put it in their safe. We thought that would be a hassle daily going to reception to taking our valuables out we needed for the day so we had to carry them everywhere when we went out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arif P., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Wee encounter an issue with some of our safes. Please rest assured that we are taking appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 165.00 EUR Non member rate
From 156.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates