Hotel - Novotel Paris Centre Eiffel Tower
Novotel Hotel Novotel Hotel

Novotel Paris Centre Eiffel Tower Hotel

Our hotels AccorHotels
3.5/5 4,948 reviews
All hotels in Paris
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 185.00 EUR Non member rate
From 175.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Boat excursions
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30
  • Snack & beverage machine

Business services

  • 37 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 764 rooms
  • 100% non-smoking hotel
  • 17 rooms for people with reduced mobility
  • 233 family rooms
  • 154 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Internet access via Fiber Optics
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 8,720 reviews

Our guest reviews for Novotel Paris Centre Eiffel Tower

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 4,948 reviews
AccorHotels certified review
Traveller Couples - 14/06/2018
« Another satisfactory stay. Thank you. »

Swift and efficient check in desite a crowded reception. Thank you. The room was conform with the reservation and met my expectations. Satisfactory stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter c., Thank you for taking the time to share those comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback, especially from a Le Club Gold client. I will share your comments with our reception team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you will be as satisfied during your next visit as you were during the previous one. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Anne Y. Families - 13/06/2018
« Near Eiffel Tower »

Okay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary Anne y., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important for us. The technical services will intervene as soon as possible to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Toon Business - 13/06/2018
« too crowded hotel with long waiting lines for elevators and breakfast »

In the morning pretty bad experience with long waiting lines for elevator and even for breakfast a waiting queue the room was OK, bathroom was very basic but in total I was satisfied with the room The check-in/check-out service at the bali was good and correct The service at the bar on 2nd level I was not happy with and after 15minutes waiting for service I left the bar once to go to another place outside the hotel. Plenty of other businesses in the neighbourhood that do want to make money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Toon D., Wa are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important for us. Unfortunately one of the elevators was not working at the time you were here and caused an unusual waiting time. Please rest assured that we are working with a dedicated company to bring into operation this lift. Following your feedback concerning the breakfast, we have just decided to propose a brekfast for our Le Club Accorhotels guests at the bar with a premium service. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard

AccorHotels certified review
Eb I. Couples - 12/06/2018
« 2 night Novotel Tour Eiffel Grenelle »

Nice week end , with the Novotel services and accomodation (high floor with outstanding landscape). Experienced the room service (good). Overall has been a very nice staying. Thanks to all of you and congratulation for the services/facilities

Our hotel has responded to the review
Our hotel has responded to the review

Signor E., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Novotel Paris Centre Tour Eiffel. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente,, Signor le porgiamo cordiali saluti. Gwendal Besnard Responsable di communicazzione

AccorHotels certified review
Anonymous Families - 12/06/2018
« Paris Weekend with family »

Rooms dated, and serious need of hotel upgrade

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karl O., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, especially about the room quality Thank you again for sharing your experience, and we hope your next visit will be better as the previous one. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Anonymous Families - 11/06/2018

Experience was great, went to the cafe restaurant almost every morning....awesome food...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peggy R., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

TripAdvisor review
Couples - 11/06/2018
« Paris 208 »

Excellent stay at Novotel Tour Eiffel once again. The proximity to the Eiffel Tower and Roland Garros is brilliant for us. We were disappointed that, although the room we booked was a standard room, there was very little storage for our clothes given that we were staying for 7 nights

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, Let us thank you for your excellent review. It is always pleasant for us to read this kind of comments. The issues that you had during your stay were emphasized and will be corrected really soon. Looking forward to see you soon Laurent Mauguit

TripAdvisor review
Family - 10/06/2018
« Worst Novotel I stayed in »

Upon arrival at 2pm, only 1 of 2 rooms was ready for check in. When we got to the room No 1927, although sheets were newly changed and restroom appeared clean; the floor was not thoroughly cleaned. Front desk said the other room would be ready by 4pm but we were not informed if it was. When we collected the room key from counter at 10pm, I had to wait 10 mins for the person to give me my other room key. In short, the room keys were not yet prepared. He (Dark bulky person) even disrespectfully said “we cannot deliver your keys to your 1927 room, we have to come down and collect the keys from front desk”. The issue was why the keys to other room was not prepared by 10pm?

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for taking the time to share those comments through TripAdvisor. They are very important for us to improve our service and particularly at the reception. We present our deepest apologies for this incident, which is unusual and not up to our standard as our main objective is making you feel welcome. We do hope to welcome you back at Novotel Centre Tour Eiffel, our guest experience manager remains at your entire disposal if you want to reiterate the experience. Laurent Mauguit

AccorHotels certified review
Liz E. Families - 09/06/2018

Extremely good except for your luggage porter who was very rude.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth E., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Therefore, we wonder when and how did the problem with the luggage porter occured ? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Anonymous Business - 08/06/2018
« long elevator waits and rides, ants in room, long lines to ask concierge a question »

The hotel was full, but it didn't seem like all elevators were working nor that enough staff were on hand to deal with long line ups at the concierge desk. These both resulted in long, frustrating waits and uncomfortable elevator rides as people packed in and then stopped at every floor on the way down. Also, there was an infestation of small ants in my room--all over the floor and counters in the bathroom, on the desk and bedside table. The staff member I spoke with seemed not to understand what I was saying, and would only tell me that I could not move rooms because the hotel was full.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kimberly H., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your overall experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our housekeeping manager will proceed to an intervention in your room through a specialized company. We would like also to present our sincerest apologies for the unusual waiting time. One of our lifts was out of order during your stay. Please rest assured that we are taking the appropriate measures to address this issue prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Anson D. Business - 08/06/2018

Overall it was good, however check in speed is too slow. take approx. 30 minutes

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hao D., Thank you for the review of our hotel ! We are glad that you enjoyed your overall stay and hope to see you again very soon. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Anonymous Business - 07/06/2018
« Decent Conference Facilities, Horrible Elevators and Service at Bar and Cafe. »

Breakfast was a nightmare -- Too many people and service to slow. I tried dinner once, and despite being nearly empty, it took over 20 minutes to get offered water, much less get my order taken and have a meal. At the bar I took my employees and clients out for drinks. Service was unbearably slow, we waited almost 45 minutes from signaling the servers to getting our actual drinks. My employees were ready to try to cancel our orders and leave, which would have ended the evening even more sour of a note than it did. The elevator situation is completely unacceptable. Very few of them were working, and those that did were full going down every morning. It took almost 15 minutes to get to the lobby on several occasions over the course of three days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom L., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your overall experience did not meet your expectations; please allow me to express my sincerest apologies. Your different experiences at our restaurants are definitely not our standard of service. I will investigate with our restaurants director to understand why we failed providing our usual service. Your feedback is indeed very important to us. Unfortunately during your stay with us, one lift was out of order and this is why the time was longer than usual. Again, I am sincerely sorry for this inconvenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Responsable communication

AccorHotels certified review
P C. Families - 06/06/2018
« Pleasant hotel »

Lovely staff. Good breakfast and restaurant. Rooms adequate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Penelope Jane C., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback regarding our lovely staff. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Anonymous Families - 06/06/2018
« Bathroom and Breakfast »

Bathroom sink was totally clogged and would drain so slowly, leaving all yucky stuff in the surface. This ruined the whole experience. Then the breakfast restaurant was full and we had to wait in the line... I wouldn't want to stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kyounghye Cheong P., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will take the appropriate measures to address the problem in the bathroom and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Anita L. Families - 06/06/2018
« Hotel is dated and not enough choce on the menu i N'Cafe »

The staff were verty welcoming, helpful and accommodation. We found the standard room too small once we had the sofa bed opened. The sofa bed is not comfortable at all even for a child with the springs poking when sleeping. The room was very dated and there was an unpleasant smell in the bathroom. The location is very good with easy access to the Metro

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anita L., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Following your feedback, we changed the sofa for a new one. I am however sorry that you were not satisfied with our new menu and I will share your feedback with our restaurant manager. We appreciate your comments regarding our team, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
D. Business - 06/06/2018
« AGREABLE »

PERSONNEL SYMPATHIQUE

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur D., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Gwendal Besnard Responsable communication

AccorHotels certified review
David C. Business - 06/06/2018
« Quality of hotel is really good but check in speed is terrible! »

Serious queues and delays at check-in. Only one girl of the three seemed competent. Staff were extremely friendly, no issues there but checking in was just far too slow. After waiting for 15-20 minutes in the queue, our rooms could not be found. In fairness, the error was made by our receptionist who put our forenames and surnames in the wrong positions but the receptionist still would not accept our reservation confirmation email as proof. Was eventually sorted but only having spent almost 30 minutes waiting. Other issue is the lift waiting times. At one stage this morning, from floor 8, I had to wait 6 minutes for a lift down to ground floor. 4 lifts were full upon stopping. All in all, hotel is great. Good location, good service, good breakfast but the delays on check in and the lifts could be improved!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Faughnan C., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback regarding the location, the service and the breakfast. However, I am sorry that your experience at the check-in was not smooth. I would like to present my apologies. We are training our new receptionists and we have improvements to realize. Your feedback is priceless for us . Thank you again for sharing your experience, and we hope your next visit at the reception will better correspond to our standards. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Mark D. Business - 06/06/2018

Hotel was fine but internet wifi would not work. Hotel staff said it was my laptop but I have never had any trouble with internet at any other hotels and I went to two hotel after the novotel visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark D., We appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. I am however deeply sorry if you had wifi issues. Our IT Manager confirmed me that our system didn't fail during your stay with us. I would have preferred reading that our team succeed in helping you, I present my apologies if it was not the case. Thank you again for sharing your experience, and we hope your next visit will be perfect. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Chris S. Families - 05/06/2018
« Great staff, lovely views, mixed experiences with the lifts »

We all recognise that the hotel is not the prettiest building in Paris, but the staff were excellent throughout. Both at reception and in the restaurant I was very impressed at the friendliness and the extent to which they would go to make our stay pleasant. Well done. After a problem with our initial room, we were moved to another room - lovely views across the Seine. There could be a wait for lifts (elevators), which could often be full in the morning. There was a problem on one morning, when the door would not open on the 2nd Floor, meaning that everyone went back to the 3rd Floor and walked down. Overall, a good hotel, in a fairly quiet area, but with good staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris S., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback regarding our "friendly" and "excellent" team. I will share your comments with our staff as I am sure that this feedback will serve as an encouragement to all of our staff. However, I would like to present my sincerest apologies concerning your experience with our lifts. One of them were out of order during your stay and the waiting time was longer than usual. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one with our team and smoother with our lifts. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Anonymous Families - 05/06/2018

It was a shame we had to make 4 phone calls before we were provided with towels. It also would have been nice to have had pillows and a blanket for the sofa bed for our children. Also a shame that we had to make several phone calls to have the coffee and tea replenished. The room and bathroom also could have been cleaner - there were lolly wrappers around the bed from the previous guests and the shower was moldy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mekel T., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am deeply sorry that your experience did not meet your expectations and our standards Please allow me to express my sincerest apologies. You are completly right concerning the reactivity and please rest assured that I am taking the appropriate measures with the housekeeping manager to address the problem and prevent future occurrence. We do strive to provide a superior service experience for every customer; therefore your feedback is very important to us. P We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 185.00 EUR Non member rate
From 175.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 180 m Aparthotel Adagio Paris Centre Eiffel Tower
Aparthotel Adagio Paris Centre Eiffel Tower
From
From 179.00 EUR Non member rate
From 170.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 400 m Aparthotel Adagio access Paris Tour Eiffel Saint-Charles
Aparthotel Adagio access Paris Tour Eiffel Saint-Charles
From
From 109.00 EUR Non member rate
From 103.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 500 m Mercure Paris Tour Eiffel Pont Mirabeau Hotel
Mercure Paris Tour Eiffel Pont Mirabeau Hotel
From
From 148.00 EUR Non member rate
From 140.60 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 710 m Mercure Paris Eiffel Tower Grenelle Hotel
Mercure Paris Eiffel Tower Grenelle Hotel
From
From 161.00 EUR Non member rate
From 152.95 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in PARIS
See rates