Hotel - Novotel Paris Centre Eiffel Tower
Novotel Hotel Novotel Hotel

Novotel Paris Centre Eiffel Tower Hotel

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3.5/5 4,906 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Boat excursions
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30
  • Snack & beverage machine

Business services

  • 37 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 764 rooms
  • 100% non-smoking hotel
  • 17 rooms for people with reduced mobility
  • 233 family rooms
  • 154 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Remote control TV
    • WiFi in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Shower
    • Bathtub
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 8,532 reviews

Our guest reviews for Novotel Paris Centre Eiffel Tower

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 4,906 reviews
AccorHotels certified review
Anonymous Business - 19/05/2018

Extremely noisy elevators; dirty bathroom; smelly room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joao S., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Anonymous Business - 19/05/2018

There was no hot water in the shower and the room, close to the elevator shaft was very noisy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter C., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Responsable communication

AccorHotels certified review
Sameer H. Solo - 18/05/2018

Room Floor is dirty, I believe the House keeping never vacuum the floor. also Desk Chair upholstery is dirty. Thanks good the bed sheet and towels had no stain on them. In fact there is no closet, no shelves, only hangers less than 6 Nos. So how you can remove the close from the suit case?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samee H., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Gaurish Families - 18/05/2018
« It was comfortable »

Very nice front desk staff. Special thanks to Narendra for arranging cancellation of my further journey to Switzerland as I lost my passport. Also for arranging some xerox copies for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gaurish D., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team and particularly with Narendra. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Jack G. Families - 17/05/2018
« Good Hotel near Eiffel Tower »

It’s a good hotel in a good location. Our hotel experience is satisfactory. It was a nice stay. Only downside is there is no lavatory in the toilet to wash your hand everytime you use it. You need to move to the bathroom just to wash. Breakfast is good but is not ok if you will stay longer as it’s the same food every morning. Housekeeper also entered the room even there is a do not disturb sign hanged on the door knob which is not good. Good thing nothing is lost in our belongings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juaneo G., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. I am however sorry that your experience with the housekeeping ream did not meet your expectations / our standards; please allow me to express my sincerest apologies. lease rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Marine Business - 17/05/2018
« Forgetable, not worth the price ! »

It was good enough for one night but: - I am almost sure I booked a room with a double bed, but had a room with two single beds. - The shower was really hot and wouldn't cool down no matter how far I turned the button - There was mould in the shower - The bathroom sink was clogged - Breakfast was very expensive for what it was. Tasteless pastries.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marine D., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that our engineering team and our housekeeping manager are taking the appropriate measures to address the two problems in the room and prevent future occurrence. I have also share your feedback to the head chef concerning the breakfast to make sure that pastries correspond to our standards of quality. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

TripAdvisor review
Family - 17/05/2018
« Nice Hotel near Eiffel Tower »

Hotel is nice. Bed is comfy. Room is clean. Shopping area, supermarket and good restaurant is just nearby. Breakfast buffet is good but if you are staying longer and you don't actually need to wake up and leave early for your daily activities you might want to consider not getting the bed and breakfast package as it's the same food everyday. Bathroom is separate from toilet which is good. The only downside is there is no lavatory inside the toilet to wash your hands. Don't know if that is the norm in Paris hotels. Hotel is a bit expensive but all-in-all it was a nice stay. BTW, pls. remind your housekeepers (might not be all though) to not just enter the room without knocking and confirming if there is occupant in the room. We have the do not disturb sign hanged on the door knob but the housekeeper still entered our room.

TripAdvisor review
IngeMaes1979 Solo travel - 17/05/2018
« Novotel Tour Eiffel »

Great hotel close to the Eiffeltower. Personel is very friendly and helpfull. The rooms are very nice and clean There are many places you can eat close to the hotel. Metrostations are on a walking distance from the hotel.

AccorHotels certified review
Anonymous Families - 16/05/2018
« Very good »

Clean, spacious accommodation, good breakfast selection. Pool and it's accompanying change rooms are worn and need attention.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara H., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team and particularly with Dominique. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Le N. Friends - 14/05/2018

Super week-end

Our hotel has responded to the review
Our hotel has responded to the review

Madame Le N., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez passé un bon weekend parmi nous et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Gwendal Besnard Responsable communication

AccorHotels certified review
Sarika A. Couples - 14/05/2018
« Good »

Satisfactory but could have been better. Room size was good, carpet looked dirty. Bathroom shower was leaking from shower head, one bath towel was torn.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarika A., We appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. However, we would like to present our sincerest apologies for the leak and for the carpet. We will take action to rectify those elements. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Responsable communication

AccorHotels certified review
N. P. Business - 14/05/2018
« Very nice stay »

Nice&helpfull staffs Clean stuffs Very good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear p. N., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Fehmida M. Families - 14/05/2018
« Excellent »

Very satisfied very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Taher M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Anonymous Business - 13/05/2018

The staff was very kind and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nancy Coady L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Earl S. Families - 12/05/2018
« Satisfied »

Excellent experience. From registration to the concierge; everyone was courteous, friendly, and helpful. It would have been helpful if information regarding the neighborhood was available. I found that thet was a grocery store and a mall next door on my own and by accident.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Earl D S., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our "courteous and friendly" team. I have well read your feedback concerning the neighborhood. Please be sure that we will better highlight the key attractions close to the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

TripAdvisor review
Family - 12/05/2018
« Bad Customer Service »

I made the mistake of reserving a room at the Eiffel Tour, instead of the Halles location. Our group was 7 people; I wasn’t about to make someone stay on the other side of town. I called immediately when we realized and they refused to help in anyway- so they got $1500 from me for an empty room for 6 days. I was more than willing to pay some kind of cancellation fee- but no, they refused- wouldn’t even talk to me. This million dollar hotel could have easily allowed me to cancel and not financially be hurt.

AccorHotels certified review
Kamal G. Couples - 11/05/2018
« Our stay at novotel was pleasant .. and satisfying »

The staff was gud but at times to get an information ..from the Information desk .. we had to strive hard as the person was a bit rude .. but overall our stay with novotel was gud and memorable.. would love to come again .. Food was gud and the staff inside the breakfast lounge were very humble and courteous.. Our thanks to everyone who took care of us ..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kamalkumar Grover, We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
James C. Friends - 11/05/2018
« Good location but poor customer service »

The hotel was nice convenient location next to a mall, easily walk to metro and Eiffel Tower. Breakfast buffet was nice. I thought the check in process the lady was rude. Was not offered my free drink as a elite member and a few other things she did I got the impression I was unwelcomed or she was just poor at her job.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James Connolly, Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am so sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer and particularly for our Le Club guest. Therefore your feedback is very important to us. You were welcome by a replacement as some of our team members were ill, it was an exceptional situation. Our team is always delighted to welcome Le Club guests and do their best to make them feel welcome, i can assure you. Indeed, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Chris W. Business - 10/05/2018
« I am sure the hotel will be stunning - when its finished »

Nice hotel but all hotels with Conferance facilities are silly busy at breakfast time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris Wright, Thank you for the review of our hotel! We are glad that you enjoyed your stay and be sure that we are working hard to propose a stunning experience for our guests ! We hope to see you again very soon. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Morabi M. Business - 10/05/2018
« Déléguation Moyen + Crew Advanced support air »

M. MORABI

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur Morabi, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, , Monsieur, nos salutations distinguées. Gwendal Besnard Responsable communication

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