Hotel - Novotel Paris Centre Eiffel Tower
Novotel Hotel Novotel Hotel

Novotel Paris Centre Eiffel Tower Hotel

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3.5/5 4,952 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Boat excursions
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30
  • Snack & beverage machine

Business services

  • 37 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 764 rooms
  • 100% non-smoking hotel
  • 17 rooms for people with reduced mobility
  • 233 family rooms
  • 154 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Internet access via Fiber Optics
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 8,734 reviews

Our guest reviews for Novotel Paris Centre Eiffel Tower

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 4,952 reviews
AccorHotels certified review
Niccolo D. S. Families - 17/06/2018
« Small room in a superbusy hotel »

The name “superior” for the room was a joke, ok for the sofa bed but at least some space to walk and a wardrobe would have been good. Elevators in the morning were a mightmare.... escalator always broken and not the best way to get in. Very good position and well organize good breakfast even if there were a lot of people. Never again there... sorry!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Niccolo De S., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet yourstatus of Le Cluc client; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Unfortunately, one of the six elevators was out of service which caused an unusual waiting time. The escalators were blocked too sometimes as well, due to renovations. We appreciate your sharing your concerns, we wish you the best for your future travels. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Anonymous Business - 17/06/2018
« too expensive »

1st room i got was not done/cleaned!!! 2nd room was OK, but finishing is poor when it comes to interior.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arne E., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Tracey Friends - 17/06/2018
« Very helpful »

Nice clean rooms! Friendly staff ! Enjoyed our time there ! Would use this hotel again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey C., Wow!Thank you for your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to see you soon and hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Maria Families - 17/06/2018
« Pleasant enough stay »

Overall good value, clean room and coffee table although small for a suite and also furniture looking tired. We found a few issues: Room service phone line always busy and quality of food very poor. Breakfast area very busy. My husband couldn’t use the pool as not wearing tight speedos...this was a strange rule and the lady at the desk couldn’t explain why this was the rule.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria N., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence, especially concerning the room service and the breakfast area. Our pool is public and as most as swimming pool in France, it doesn't allow swimming shorts for hygienic reasons. Some display were putted in the elevators to prevent this type of issue. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Gerald W. P. Couples - 16/06/2018
« Ok without being brilliant »

Breakfast in the bar area b was very restricted. However the service was very good. Waiting for the lift each morning was a nightmare. Very outdated rule around v swimming attire which does not hold v with world standards

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerald P., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet your status of Le Club Silver client; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer. Indeed, please rest assured that we are taking the appropriate measures to address the problem to our team and prevent future occurrence, especially concerning the breakfast area. Unfortunately, one of the lifts was out of service during your stay, which caused an unusual waiting time. Concerning the swimming pool rules, public pools in France do not allow swimming shorts as per hygienic reasons. However, we wanted to thank you for emphasizing the restaurant service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Anonymous Couples - 16/06/2018
« Mostly satisfied »

Pleasant, convenient, helpful staff. Negatives (1) Long wait for elevator sometimes (2) Carpets need to be cleaned or replaced (3) Long wait to speak to concierge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan D., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback, as we strive to continuously improve the quality of our services. Indeed, we are deeply sorry to hear about the wait for elevators. Indeed, one of them was out of service while you were here which caused an unusual waiting time. We would be pleased to welcome you to back in one of our rooms on the 4th floor. It is our pilot floor (entirely renovated). Don't hesitate to contact us for booking a new stay or for further information. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Traveller Couples - 14/06/2018
« Another satisfactory stay. Thank you. »

Swift and efficient check in desite a crowded reception. Thank you. The room was conform with the reservation and met my expectations. Satisfactory stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter c., Thank you for taking the time to share those comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback, especially from a Le Club Gold client. I will share your comments with our reception team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you will be as satisfied during your next visit as you were during the previous one. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Anne Y. Families - 13/06/2018
« Near Eiffel Tower »

Okay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary Anne y., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important for us. The technical services will intervene as soon as possible to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Toon Business - 13/06/2018
« too crowded hotel with long waiting lines for elevators and breakfast »

In the morning pretty bad experience with long waiting lines for elevator and even for breakfast a waiting queue the room was OK, bathroom was very basic but in total I was satisfied with the room The check-in/check-out service at the bali was good and correct The service at the bar on 2nd level I was not happy with and after 15minutes waiting for service I left the bar once to go to another place outside the hotel. Plenty of other businesses in the neighbourhood that do want to make money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Toon D., Wa are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important for us. Unfortunately one of the elevators was not working at the time you were here and caused an unusual waiting time. Please rest assured that we are working with a dedicated company to bring into operation this lift. Following your feedback concerning the breakfast, we have just decided to propose a brekfast for our Le Club Accorhotels guests at the bar with a premium service. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard

AccorHotels certified review
Eb I. Couples - 12/06/2018
« 2 night Novotel Tour Eiffel Grenelle »

Nice week end , with the Novotel services and accomodation (high floor with outstanding landscape). Experienced the room service (good). Overall has been a very nice staying. Thanks to all of you and congratulation for the services/facilities

Our hotel has responded to the review
Our hotel has responded to the review

Signor E., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Novotel Paris Centre Tour Eiffel. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente,, Signor le porgiamo cordiali saluti. Gwendal Besnard Responsable di communicazzione

AccorHotels certified review
Anonymous Families - 12/06/2018
« Paris Weekend with family »

Rooms dated, and serious need of hotel upgrade

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karl O., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, especially about the room quality Thank you again for sharing your experience, and we hope your next visit will be better as the previous one. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Anonymous Families - 11/06/2018

Experience was great, went to the cafe restaurant almost every morning....awesome food...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peggy R., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

TripAdvisor review
Couples - 11/06/2018
« Paris 208 »

Excellent stay at Novotel Tour Eiffel once again. The proximity to the Eiffel Tower and Roland Garros is brilliant for us. We were disappointed that, although the room we booked was a standard room, there was very little storage for our clothes given that we were staying for 7 nights

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, Let us thank you for your excellent review. It is always pleasant for us to read this kind of comments. The issues that you had during your stay were emphasized and will be corrected really soon. Looking forward to see you soon Laurent Mauguit

TripAdvisor review
Family - 10/06/2018
« Worst Novotel I stayed in »

Upon arrival at 2pm, only 1 of 2 rooms was ready for check in. When we got to the room No 1927, although sheets were newly changed and restroom appeared clean; the floor was not thoroughly cleaned. Front desk said the other room would be ready by 4pm but we were not informed if it was. When we collected the room key from counter at 10pm, I had to wait 10 mins for the person to give me my other room key. In short, the room keys were not yet prepared. He (Dark bulky person) even disrespectfully said “we cannot deliver your keys to your 1927 room, we have to come down and collect the keys from front desk”. The issue was why the keys to other room was not prepared by 10pm?

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for taking the time to share those comments through TripAdvisor. They are very important for us to improve our service and particularly at the reception. We present our deepest apologies for this incident, which is unusual and not up to our standard as our main objective is making you feel welcome. We do hope to welcome you back at Novotel Centre Tour Eiffel, our guest experience manager remains at your entire disposal if you want to reiterate the experience. Laurent Mauguit

AccorHotels certified review
Liz E. Families - 09/06/2018

Extremely good except for your luggage porter who was very rude.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth E., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Therefore, we wonder when and how did the problem with the luggage porter occured ? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Anonymous Business - 08/06/2018
« long elevator waits and rides, ants in room, long lines to ask concierge a question »

The hotel was full, but it didn't seem like all elevators were working nor that enough staff were on hand to deal with long line ups at the concierge desk. These both resulted in long, frustrating waits and uncomfortable elevator rides as people packed in and then stopped at every floor on the way down. Also, there was an infestation of small ants in my room--all over the floor and counters in the bathroom, on the desk and bedside table. The staff member I spoke with seemed not to understand what I was saying, and would only tell me that I could not move rooms because the hotel was full.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kimberly H., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your overall experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our housekeeping manager will proceed to an intervention in your room through a specialized company. We would like also to present our sincerest apologies for the unusual waiting time. One of our lifts was out of order during your stay. Please rest assured that we are taking the appropriate measures to address this issue prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Anson D. Business - 08/06/2018

Overall it was good, however check in speed is too slow. take approx. 30 minutes

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hao D., Thank you for the review of our hotel ! We are glad that you enjoyed your overall stay and hope to see you again very soon. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Anonymous Business - 07/06/2018
« Decent Conference Facilities, Horrible Elevators and Service at Bar and Cafe. »

Breakfast was a nightmare -- Too many people and service to slow. I tried dinner once, and despite being nearly empty, it took over 20 minutes to get offered water, much less get my order taken and have a meal. At the bar I took my employees and clients out for drinks. Service was unbearably slow, we waited almost 45 minutes from signaling the servers to getting our actual drinks. My employees were ready to try to cancel our orders and leave, which would have ended the evening even more sour of a note than it did. The elevator situation is completely unacceptable. Very few of them were working, and those that did were full going down every morning. It took almost 15 minutes to get to the lobby on several occasions over the course of three days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom L., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your overall experience did not meet your expectations; please allow me to express my sincerest apologies. Your different experiences at our restaurants are definitely not our standard of service. I will investigate with our restaurants director to understand why we failed providing our usual service. Your feedback is indeed very important to us. Unfortunately during your stay with us, one lift was out of order and this is why the time was longer than usual. Again, I am sincerely sorry for this inconvenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Responsable communication

AccorHotels certified review
P C. Families - 06/06/2018
« Pleasant hotel »

Lovely staff. Good breakfast and restaurant. Rooms adequate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Penelope Jane C., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback regarding our lovely staff. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

AccorHotels certified review
Anonymous Families - 06/06/2018
« Bathroom and Breakfast »

Bathroom sink was totally clogged and would drain so slowly, leaving all yucky stuff in the surface. This ruined the whole experience. Then the breakfast restaurant was full and we had to wait in the line... I wouldn't want to stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kyounghye Cheong P., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will take the appropriate measures to address the problem in the bathroom and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

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