Hotel - Novotel Paris Centre Eiffel Tower
Novotel Hotel Novotel Hotel

Novotel Paris Centre Eiffel Tower Hotel

3.5/5 4,988 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Boat excursions
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30
  • Snack & beverage machine

Business services

  • 37 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 764 rooms
  • 100% non-smoking hotel
  • 17 rooms for people with reduced mobility
  • 233 family rooms
  • 154 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Internet access via Fiber Optics
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

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4.1/5 AccorHotels Rating 8,842 reviews

Our guest reviews for Novotel Paris Centre Eiffel Tower

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 4,988 reviews
Jeff C. Families - 09/07/2018 AccorHotels certified review

The carpet in the halls and in our room was heavily stained. Bathroom floor was so gross we had to wear slipper as to not walk on it with our feet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffrey C., Thank you for choosing Novotel Tour Eiffel and for taking the time to tell us about your experience. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems to our team and prevent future occurrence. Don't hesitate to recontact me by email at: h3… to give me more details about your concerns. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

Rudi D. Business - 09/07/2018 AccorHotels certified review
« Internal financial booking and payment system is not client friedly. You charged me 3 time the price for 1 night. Correction process was cumbersome. »

Hotel room was OK but check in took very long. I had the written confirmation that booking system made an error and had wrongly reserved 2 nighs instead of 1. It took the check in over 40 minutes to sort this out. However I discovered 4 weeks later that my Mastercard has been charged for 3 (!!!) nights. The booking system confirmed the error. It seems that Novotel will pay back via the Mastercard although I had send my IBAN bank account. I assume that this will take time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rudi D., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that your case has been treated by our team. The refund has been made already. Please don't hesitate to contact me by email (h3…) in the case you have any questions, concerns or if you didn't receive it. We hope you will give us one more chance so that we can prove our high quality level of services during your next stay. Sincerely, Gwendal Besnard Communication Manager

Anonymous Families - 09/07/2018 AccorHotels certified review
« Comfortable room, helpful staff. »

The staff was very helpful and friendly. The bathroom was a little dirty, with something I’d rather not describe stuck to the wall and a dirty floor. I asked a member of housekeeping who was next door to come clean it and she did.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John D., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you for your comment regarding our staff. I will pass your appreciations to them. We take into consideration your comment about the bathroom and sincerely apologize for what happened. Please be assured that we will do everything we can to avoid future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

Samir F. Families - 07/07/2018 AccorHotels certified review
« Wonderful experience »

Our visit was too short and left us longing for more of Paris. We will be back soon to explore more of your wonderful city and the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samir F., Thank you for choosing Novotel Tour Eiffel and for your positive comment. It is always a pleasure to receive positive feedback, as we strive to provide a perfect sevice. We hope to have a chance to welcoming you again very soon and that your next stay will be longer than the first one, so that you can enjoy it even more ! Sincerely, Gwendal Besnard Communication Manager

Nicholas B. Families - 07/07/2018 AccorHotels certified review
« Terrible »

The foyer presents really well and then everything goes downhill very fast! Check in was very slow, the rooms were dirty, mouldy showers and the beds were terrible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicholas B., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry that the service and your stay didn't meet your expectations. We take your comments into consideration. Please rest assured that we are taking the appropriate measures to prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Gwendal Besnard Communication Manager

Umamah S. Families - 06/07/2018 AccorHotels certified review
« One of the best experiences in the heart if Paris! »

The staff, ambience, cleanliness everything is on point here. They welcome families with complimentary toys for the kids. What more does a parent want. 15 minute walk from the eiffel tower. Across from the grenelle mall that has wvwrything you need. A monoprix right outside to get basics. Novotel was the best choice we made.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Umamah S., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback, especially from Le Club clients. We are glad to read that you and your children were treated with respect. We strive to offer you an irreproachable service. We will pass your comments to all the team. Thank you again for sharing your experience, and we hope to see you again very soon ! Sincerely, Gwendal Besnard Communication Manager

Anonymous Families - 06/07/2018 AccorHotels certified review

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Evelyn B., Thank you for choosing Novotel Tour Eiffel and for leaving a comment. It's always a pleasure to receive positive feedback. Especially from Le Club clients. I will share your comments with our team. We are working hard to provide an irreproachable service. Thank you again for sharing your experience with us, and we hope your next visit will be as pleasant as the previous one. Best regards, Gwendal Besnard Communication Manager

B C. Families - 06/07/2018 AccorHotels certified review
« Excellent Hotel in great location »

We had a 4 night stay and found the Hotel to be in an great location for sightseeing. There are 2 metro stations nearby which made getting around the city very easy. The rooms were clean and any Hotel staff we met were very helpful and friendly. The breakfast was very good and I would recommend this hotel for anyone visiting Paris on a mini break.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brenda C., Thank you for choosing Novotel Tour Eiffel and for sharing your experience with us. Thank you also for your kind words regarding our nice location and for praising the breakfast. Indeed, we strive to provide an irreproachable service. Therefore your comments are being very much appreciated. I will share your comments with our team. We are pleased to read that you enjoyed your stay in Paris and hope to see you again very soon ! Sincerely, Gwendal Besnard Communication Manager

Karina Families - 05/07/2018 AccorHotels certified review
« Ms »

I was an excellent stay, my only complaint is you charge me twice the city taxes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lina Karina M., Thank you for choosing Novotel Tour Eiffel. We very much appreciate your comments regarding your last stay with us. It is always a pleasure to receive positive feedback. I will share your comments with all of our team. We apologize for the city taxes. Were you refunded since? In the case you were not, please recontact me by email, so that we can act quickly and do the reimbursement. This is the email address: h3… Thank you again for sharing your experience, and we hope to see you again soon ! Sincerely, Gwendal Besnard Communication Manager

kaemartin Friends getaway - 04/07/2018 TripAdvisor review
« Paris in the Spring »

We stayed at Novotel Paris Centre Tour Eiffel in late June and it was just perfect; perfect accommodation; helpful staff; location fantastic to all areas via train; bus etc. There was easy access to cafes and amazing food sotes for fresh bakery and fruit. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing Novotel Tour Eiffel and for sharing your experience with us. We are pleased to read your kind words concerning your last stay in Paris. We are grateful for your comments about the accommodation and the staff. We will pass them to all the team, as we strive to provide a perfect service. Thank you also for highlighting our nice location. We are very proud to be able to offer this environment near the Eiffel Tower. We hope to see you again very soon ! Best regards, Laurent Mauguit

David M. Families - 03/07/2018 AccorHotels certified review
« Talk about rude! »

The life guard harassed my 12 year old son about pre showing and taking his swimming shirt off. Afterwards he kept staring at him. Your food vendor “yelled” at my wife in front of our children because she asked for a plastic spoon. “I’ll pay for them! They are not free.” She was going to pay for them. He then followed her like a crazy man. The next two days the Hotel manager avoided meeting with my wife about these complaints. Bad buisness!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia M., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am completely sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with the life guard to address the problem and prevent future occurrence. Would you please tell me on which date was the event with the plastic spoon and in which place of the hotel ? I am completely surprised as those are free. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

Sabrina K. Families - 03/07/2018 AccorHotels certified review
« Family Friendly Hotel »

We stayed at this hotel for 5 nights in June 2018. As a family of 4 (2 adults, 2 boys ages 9 and 11), we were pleased with the friendliness of staff, accommodations, and breakfast options. The rooms were actually larger than we imagined at booking (we had been warned that Paris rooms can be very small). Although the hotel and rooms could use some renovations, the accommodations met our needs and were spacious. A great bonus was the location. The Eiffel Tower is only a ten minute walk away. We were able to use that landmark as a reference for all our sightseeing. (Warning to travelers about the pool: Speedos only! We were not prepared for that. Kids were disappointed that they were not able to swim.)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dale K., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback, especially from Le Club clients. I will share your comments with our team. Thank you for pointing out our nice location. We are very lucky to be able to offer you an environment near the Eiffel Tower and Seine river. We apologize for the pool. The wear of speedos was imposed by the french hygiene law. Thank you again for sharing your experience, Sincerely, Gwendal Besnard Communication Manager

Danstie Business - 02/07/2018 AccorHotels certified review
« Disappointed »

I stayed in this hotel for work and was disappointed to find the room wasn't cleaned properly - the carpets were stained, there were brown marks on the wall near the toilet, there was a big handprint on the window, mould in the shower and hairs in sink (room 1716). The food was not nice either.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KRISTIE S., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking with the housekeeping manager the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

Ian W. Families - 02/07/2018 AccorHotels certified review
« Perfect »

Wonderful city and wonderful accommodation and very pet friendly. Well done!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian W., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. Indeed, we are happy to hear that you enjoyed you stay and that everything went fine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

Chris C. Business - 30/06/2018 AccorHotels certified review
« Christopher C. »

Overall good. Reception was very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher C., Thank you for the review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. We are always delighted to read positive feedback from our Le Club Silver guest. Sincerely, Gwendal Besnard Communication Manager

Anonymous Families - 29/06/2018 AccorHotels certified review
« satisfactory »

Perfect location but the hotel rooms to be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aeja Y., We appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. We are indeed working to renovate our rooms. Half of our rooms were renovated during the last 16 months and we are now focused to renovate the second part. Thank you again for sharing your experience, and we hope your next visit will be perfect Sincerely, Gwendal Besnard Communication Manager

S Families - 28/06/2018 AccorHotels certified review
« Great location! Just a short walk to the mall n train station! Helpful staffs! »

Great location! A nice place to stay . Just a short walk to the mall n train station! Walking distance to Eiffle Tower. Helpful staffs! The female staff that who did my check in is very helpful n friendly. Another female staff at the check in counter also very helpful. Service industry like hotel shld employed this kind of employees. They r hotel’s asset.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Siew Phing T., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

Jyoti S. Couples - 28/06/2018 AccorHotels certified review
« EDITH LAMBERT MADE OUR STAY SO SPECIAL »

I just loved it, was surprised that we had no concierge at the entrance to help us with our luggage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S Ponnappa Nadikerianda and M S., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team and particularly with Edith. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

Family - 28/06/2018 TripAdvisor review
« Great location and family friendly »

We stayed at this hotel for 5 nights in June 2018. As a family of 4 (2 adults, 2 boys ages 9 and 11), we were pleased with the friendliness of staff, accommodations, and breakfast options. The rooms were actually larger than we imagined at booking (we had been warned that Paris rooms can be very small). Although the hotel and rooms could use some renovations, the accommodations met our needs and were spacious. A great bonus was the location. The Eiffel Tower is only a ten minute walk away. We were able to use that landmark as a reference for all our sightseeing. (Warning to travelers about the pool: Speedos only! We were not prepared for that. Kids were disappointed that they were not able to swim.)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We would like to thank you for choosing Novotel Tour Eiffel. We are delighted to read your so positive comments following your recent stay at our Hotel and we are really glad to know that you enjoyed not only your accommodation and the breakfast, but also the service. Thank you also for your kind words about the location. We will forward your nice words to our team. We are apologizing for the disadvantage regarding the pool. It is true that as per hygiene law, the swimming trunk is mandatory. We sincerely hope to have a future chance to welcoming you back in Paris. Best Regards, Laurent Mauguit

Rohit J. Families - 27/06/2018 AccorHotels certified review
« Average »

U need to improve on Housekeeping. They don’t even refill tea bags & creamers. Even in Junior suite there was no whiskey glasses also no tea glasses. How can u drink tea in plastic glasses.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rohit J., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet your status of Le Club client; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence (concerning the housekeeping prestation). We hope you will give us the opportunity to better serve you in the near future. Best regards, Gwendal Besnard Communication Manager

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