Hotel - Novotel Paris Centre Eiffel Tower
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Novotel Hotel

Novotel Paris Centre Eiffel Tower Hotel

61 quai de Grenelle 
75015  PARIS
FRANCE

4,614 reviews
TripAdvisor Rating Based on 4,614 reviews
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From 170.00 EUR Non member rate
From 161.50 EUR Member's rate Members’ Rate, join while you book
5.00P
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Bicycle hire facilities  (Nearby)

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 36 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 764 rooms
  • 17 rooms for people with reduced mobility
  • 233 family rooms
  • 154 connecting rooms
    • Emergency exit map
    • Remote control TV
    • Manual temperature control
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 6,961 reviews

Our guest reviews for Novotel Paris Centre Eiffel Tower

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 4,614 reviews
AccorHotels certified review
Ben Business - 18/09/2017
« Ok »

Only 1 person on reception to check in, left me with a 30 minute wait with guests complaining about their rooms in the queue ahead of me.

AccorHotels certified review
Anonymous Business - 16/09/2017
« Easy »

Overall things were easy and pleasant

AccorHotels certified review
Anonymous Business - 12/09/2017
« hotel was not cosy »

negative:same dirt stayed on corridor carpit during all my stay ( someone had spit on the floor i guessed) Only one shower gel and shampoo even the room was chared with two person (not family members, just co-workers), lobby like a railway station:loud and noizy. positive was clean towels, one bottle of water offered to room, good sound insulation between rooms

AccorHotels certified review
Debbie Couples - 12/09/2017
« Thoroughly enjoyable stay in Paris »

We liked our room with a good view of the Tour Eiffel. Hotel was clean. Bed was so comfortable. Restaurant staff were friendly, professional and welcoming, concierge man was really helpful and we tried out some of his suggestions. Plenty of nice eateries nearby off the beaten tourist track. Monoprix, a supermarket was out the rear entrance and it has a Starbucks. A really great shopping centre with cinema etc also very very close. Bar was comfortable albeit pricey for certain drinks. Near RER and metro stops. Would return to this hotel. Only downside is that my husband brought swim shorts rather than small trunks with him so we didn't get to enjoy the pool. Have no idea why men can't wear swim shorts? I did not go to the pool myself because of this.

AccorHotels certified review
Kh Couples - 11/09/2017
« long wait to check in and longer wait to get key. »

location is great. room is a little outdated but it is fine. What was horrible was the customer service. First we waited a while to check in. then they told us to come back for our keys around 2 pm. And so we did. one person ahead of me in line but took almost an hour to just get my keys. the were two lines. The person at the desk was helping the guest in front of me when two gentlemen went to the desk to the right of me (they did not even wait in line and they were helped right away.) person at the desk spent 40 min helping the gentlemen before returning to help the guest in front of me for another 20 min. Then we got our keys, and we went to the room. There was an electrical problem. The tv and fridge couldn't be turned on. So i called front desk and the lady on the phone said "its a mini fridge, it's not supposed to be that cold". I tried to explain to her that the problem is that the fridge is not even on. I don't know why she kept trying to tell me about how mini fridges work. Finally an electrical man came to fix it. The whole experience was kind of a nightmare. Trip was supposed to be our honey moon and we couldn't even get a king size bed but two little beds put together.

AccorHotels certified review
Annette Couples - 10/09/2017
« Great hotel and excellent location »

It was a delight to check in to this lovely hotel which is local about 5-7 minutes walk from the Eiffel Tower and the river. A short walk to a shopping mall and eateries The room was clean, quiet and spacious and staff were helpful and spoke English.

TripAdvisor review
787hayak Friends getaway - 10/09/2017
« Third time stay »

Rooms furniture could be much better as the fitted carpets are worn out, furniture is old. Bit over priced for service provided. House keeping service should be faster not after several calls. Excellent location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We would first of all like to thank you for having chosen Novotel Paris Centre Tour Eiffel for your third stay in Paris and for donating some of your time to write about your experience. We have given to your remarks much attention and we would like to express our regret and offer our most sincere apologies for the fact that our hotel did not meet your expectations. We attach a great importance to the quality of service and we sincerely apologize for the unsatisfactory performances you witnessed during your stay. Be assured that our Housekeeping Manager has been informed and took the appropriate measures. Moreover, I have the pleasure to inform you that our hotel will renovate 200 rooms during the last quarter of the year. We hope to have the chance to welcome you again. Thank you again for sharing your experience, Sincerely, Laurent Mauguit, General Manager

AccorHotels certified review
Ayesha F. Solo - 09/09/2017
« It was absolutely fabulous.Staff was very cooperative.door man Sammy was very kind warm taxi was arranged very quick.all the staff was very well mannered. »

It was absolutely fabulous.Staff was very cooperative.door man Sammy was very kind warm and helped me for sightseeing of paris for 2 days to cover everything.taxi was arranged very quick.all the staff was very well mannered.overall it was absolutely awesome experience except there was no tooth paste and cotton buds in room .

AccorHotels certified review
Nowon P. Business - 08/09/2017
« Good location, Good service ... ^__^ »

Excellent

AccorHotels certified review
Tina Families - 08/09/2017
« Horrible hotel »

Horrible stay, made my first visit to Paris forgettable. Staff were not very helpful, rooms were worn and run down. First impression of walking through the glass turning doors with broken glass was a put off. Disappointed with not being able to use the pool as we did not have the required bathers, which was the only reason why we booked the hotel. Restaurant breakfast buffet disappointing (scrambled eggs were disgusting, took forever just to toast a pice of bread). Cockcroaches on the floor and table in restaurant.

AccorHotels certified review
Aysha Couples - 08/09/2017
« Wonderful Stay »

Very efficient. Close to all atractions or metro. Friendly staff

AccorHotels certified review
Anonymous Couples - 07/09/2017
« Decent hotel with one exception »

The hotel was mostly nice, except for the shower - leaked like crazy, water everywhere on the floor when we used it.

AccorHotels certified review
Surendra P. Families - 06/09/2017
« S. P. »

Excellent. Very near to all the sight seeing and the hotel has all you want.

AccorHotels certified review
David Families - 06/09/2017
« very good »

We are very happy. Everybody is very friendly and helpful.

AccorHotels certified review
Tang Friends - 05/09/2017
« Comfortable stay with little inconvenience. »

The overall stay was a comfortable one, however the telephone in the room works only from time to time. This is inconvenient at times because we didn't get signal for our TV, thus we had to go down all the way to the reception to inform the staff. The other time when we had to do this was before check out and that we need help with our luggages. Again the telephone in the room is not working, causing the inconvenient. Other than this, the rest is good.

AccorHotels certified review
Erik Couples - 02/09/2017
« Comfortable and relaxed »

Hassle free, warm and very helpfull staff. A lovely stay.

AccorHotels certified review
Kellon Families - 01/09/2017
« Mr kellon C. »

The rooms are not what it's explicitated in the website rooms are much smaller

AccorHotels certified review
Ab Business - 01/09/2017
« Miscommunications by front desk and moldy shower »

The stay was frustrating due to a miscommunication by your front desk on whether breakfast was included. We were given a card for breakfast upon check in and were told to present this to the cafe. I confirmed with him whether this meant breakfast for two was included and was told, yes. At breakfast the next morning I was informed that the scribble of the back of the card meant "not included". I came to the same gentleman at the front desk and he told me it was his mistake and that breakfast was not in fact included. It took too much time and effort on my part to have the charges removed and we were not given breakfast the following day. Shower tiles are moldy.

AccorHotels certified review
M. M. Families - 01/09/2017
« Comfortable »

Nice hotel ,staff friendly, good location

TripAdvisor review
Family - 31/08/2017
« Disappointed »

I usually stay at Novotel while traveling with my family. We had chosen Novotel Paris Centre Tour Eiffel expecting to have a better installation / service, which was not the case. The value for the money was not worth, even when compared to other Novotel from the group, for example Paris Montparnasse. I rank this place as a hotel of a single visit (group visitors), for those who don't have plans to come back. A few points to have in mind: 1. The toilet at room was not properly cleaned and with leakages. 2. The gasket from the shower door was not good, and we got a wet floor every time we had a shower. 3. Room smell was not good. 4. Breakfast was not comparable to the hotels in the same range. The variety of food and even the taste were poor. Regarding location, it is true that this Hotel is "close" to Eiffel tower, however, we have to walk through places that might not be safe at end of the day. So if you plan to stay longer outside, think about how to come back to the Hotel in the evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paulo, Thank you for taking the time to share your feedback with us. I’m sorry to read that your stay was not up to your expectation. We offer our sincere apologies for the experience that you had with us. Please rest assure that these issues have been noted with our Team. Your feedback is truly valuable in order for us to provide the kind of service that our guests truly deserve. Please feel free to contact our Guest Experience Manager by email (h3546-co@accor.com) to notify your room number and also if you ever decide to give us another try. I also can assure you that the neighborhood of the Novotel Paris Centre Tour Eiffel is totally safe and this is the first time that we receive this feedback. With my best regards, Laurent Mauguit General Manager

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