Hotel - Novotel Paris Centre Eiffel Tower
Novotel Hotel Novotel Hotel

Novotel Paris Centre Eiffel Tower Hotel

3.5/5 5,168 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 170.00 EUR Non member rate
From 161.50 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Boat excursions
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30
  • Snack & beverage machine

Business services

  • 36 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 764 rooms
  • 100% non-smoking hotel
  • 17 rooms for people with reduced mobility
  • 233 family rooms
  • 154 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Internet access via Fiber Optics
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 9,355 reviews

Our guest reviews for Novotel Paris Centre Eiffel Tower

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 5,168 reviews
Stuart T. Couples - 07/11/2018 AccorHotels certified review
« Comfortable »

very comfortable and clean, staff were very helpful and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart T., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

D S. Couples - 07/11/2018 AccorHotels certified review
« Great Location...comfortable room »

We were very pleased with our stay. The location is great, especially if you are staying before or after a Uniworld cruise. The hotel is directly across the street from the dock and within a 5 minute walk from the ship.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jamey S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gwendal Besnard Communication Manager

Andrew Families - 07/11/2018 AccorHotels certified review
« Very acceptable »

Clean. Well situated. Busy vibrant hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gwendal Besnard Communication Manager

Maddie Friends - 07/11/2018 AccorHotels certified review
« Clean and fairly comfortable »

Beds were comfy and the place was clean. Breakfast was average - surprised that for a French hotel the pastries weren't great. Not enough tea bags in the room. Door next door needed oiling as creaked most of the night. Shower leaked onto the floor and also didn't stay at one temperature - constantly going from boiling hot to freezing cold. Staff were helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maddie P., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. We are sincerely sorry if you did not enjoy our pastries and please accept our sincerest apologies. I will inform our head chef. Thank you again for sharing your experience, and we hope your next visit will be perfect. Sincerely, Gwendal Besnard Communication Manager

Nicholas B. Families - 06/11/2018 AccorHotels certified review
« A bit grotty »

The corridors outside the rooms were stained and dirty and the breakfast room was over crowded. We booked a room with a view expected to be able to see the Effiel tower, but we couldn't, which was rather disappointing for my daughter. The bar was nice, and the staff in there were very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicholas B., We appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. Please note that we do not communicate that the hotel as a view of the Eiffel Tower. As only 10% of our rooms have a view of the monument. Thank you again for sharing your experience, and we hope your next visit will be perfect. Sincerely, Gwendal Besnard Communication Manager

Anonymous Business - 06/11/2018 AccorHotels certified review
« Need to work on customer satisfaction. »

The hotel is modern and clean. The staff is not really focused on service. Could be more attentive. Need to make clear with their inhouse restaurant that charges to the room are possible, and take a credit card at check-in so that this works. Iron in the room did not work. Asked for a replacement and was told I had to be in the room to receive it. Asked when I was in the room, and nothing delivered before I had to leave.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven B., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience at the restaurant did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

Rolly A. Couples - 06/11/2018 AccorHotels certified review
« Needs improvement.. »

Location is hard to find as it is a long walk from RER station. Poor information about hotel direction. Breakfast also considered as low quality and low class. Same breakfast menu on the buffet everyday and poor choices for non pork eater.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rolly A., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve the breakfast menu. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

Michel L. V. Families - 06/11/2018 AccorHotels certified review
« As expected from a stay in NOVOTEL »

Overall it was a good experience. As we traveled by car, parking space was good. Appreciated we could leave the car a couple of hours longer in the garage after our check out. Room was OK. We stayed as a family (2 parents + 2 children). However for the room rate, somewaht bigger room with 2 full sized beds would be appropiate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michel V., We appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback from our Le Club member guests. I will share your comments with our team. We also would like to present our sincerest apologies concerning your experience at the check-in. We strive to provide a superior experience for our Le Club members and we normaly have a special desk allowing you to avoid the queue. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

S. M. Business - 05/11/2018 AccorHotels certified review
« Very Satified »

Nice room, clean and beautiful view. The bathroom was perfect and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Smaine M., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

Anonymous Business - 05/11/2018 AccorHotels certified review
« Great »

Everything as it should be

Our hotel has responded to the review
Our hotel has responded to the review

Dear Masoud A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gwendal Besnard Communication Manager

Nico Business - 05/11/2018 AccorHotels certified review
« Great hotel, clean, spacious, ecellent breakfast, friendly personnal »

I have had an excellent stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dominique S., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

Benoit Business - 05/11/2018 AccorHotels certified review
« ENJOYABLE »

I stayed at the Novotel Paris Centre Tour Eiffel for 14 nights, the staff was accommodating, my room was lovely, breakfast was good and excellent location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Benoit J., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback from ou Le club members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

Katja H. Families - 04/11/2018 AccorHotels certified review
« Was great »

Would be Perfect, if Windows could be opened...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katja H., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Windows can't be opened, we are sorry. High rise buildings in France welcoming public do not have the right to have this kind of windows. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

Tony S. Families - 02/11/2018 AccorHotels certified review
« The time at your hotel was a wonderful experience , thank you »

The staff & service was exquisite

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony S., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gwendal Besnard Communication Manager

Song, D. S. Families - 31/10/2018 AccorHotels certified review
« Basic needs met but not delightful »

The “location” was good. The room was ok but not the toilet (the “door” above the toilet seat was not closing with pipes and lines exposed). The only friendly staff was the Asian lady when we checked in. The rest of the staff seemed like they didn’t enjoy the jobs they were doing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Song Dong S., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your nice feedback regarding our receptionist Yuyu and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

Solo travel - 29/10/2018 TripAdvisor review
« Average »

I was coming from another hotel of the group, Mercure Porto, that was better and cheaper than this. Location is very good, next to Eiffel Tower and metro stations. Minibar was empty (only one bottle of water).

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. We are sorry that your experience did not completely meet your expectations. We offer one bottle of water in our standard and superior rooms. The mini bar is full and free in our Junior and Executive suites. Best regards, Laurent Mauguit, General Manager

Mauro Business - 25/10/2018 AccorHotels certified review
« Comfortable but spartan room, needs better furbishing »

I was satisfied with the comfort of the room in general, nice bed and furniture, clean surfaces. However, for a hotel in the center of Paris which costs quite a bit I was expecting a better service and the room to be better furbished. I had to wait in line for 10-15 minutes both at the check-in (previously done online) and at breakfast. Furthermore, the room did not have a bath towel and only one shampoo and one body bath, nothing else. Very spartan. Conference rooms were adequate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mauro L., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us to improve our service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

Iris Business - 25/10/2018 AccorHotels certified review
« Very poor value for money »

The experience was very poor and not living up to the Novotel brand. The room was dirty -floors & toilette. The furniture and the tapestry was old and shabby. The breakfast was of basic quality. I booked the room through the NEXT conference and got the 'better' price of 198E/night. The value for money was not there at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iris K., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

Nicole V. A. Business - 25/10/2018 AccorHotels certified review
« kind, but not effective »

Nice people, but service was slow: as well at the reception desk as in the restaurant in the evening. I had a beautiful room, but heard all noises in the corridor and other rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole V., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Tour Eiffel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your nice words regarding the team and you will receive this afternoon the invoice. Please do not hesitate to contact me if you will have not received your invoice by the end of the day. It is definitively our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gwendal Besnard Communication Manager

Mieke Business - 25/10/2018 AccorHotels certified review
« correcte infrastructuur & service »

correcte infrastructuur & service

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur H., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Gwendal Besnard Responsable communication

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 170.00 EUR Non member rate
From 161.50 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates